Lok Sabha Question No. 2450 (UNSTARRED), answered on 2022-12-21
Subject: India BPO Promotion Scheme
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: P. Ravindhranath, Sudarshan Bhagat

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOKSABHA UNSTARRED QUESTION NO. 2450

TO BE ANSWERED ON: 21.12.2022

## INDIA BPO PROMOTION SCHEME

## 2450.   SHRI P RAVINDHRANATH: SHRI SUDARSHAN BHAGAT:

Will the Minister of ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state:

- (a)  whether  India  BPO  Promotion  Scheme  has  been  implemented  in  the  country  on  large scale  and  if  so,  the  total  number  of  new  BPO  that  have  been  operated  during  the  last  five years, State/UT-wise;
- (b) the details of employment generation  achieved by the Government under the India BPO Promotion Scheme in the country, State/UT-wise including Tamil Nadu;
- (c) whether the Government has fixed any target for employment generation in tier 2 and tier 3 cities across the country through increasing the number of IBPO units; and
- (d) if so, the details thereof and the action taken by the Government in this regard?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI RAJEEV CHANDRASEKHAR)

- (a):    The  Government of  India's objective is to take up digital opportunities to the smaller cities  and  towns  across  the  country  to  create  employment  opportunities  in  Information Technology/ Information Technology Enabled Services (IT/ITES) Sector.

In  this  connection,  the  Government  had  launched  India  BPO  Promotion  Scheme  (IBPS) under Digital  India Program in 2016. Under IBPS, 227 BPO/ITES have set up BPO/ITES operations in 93 cities/towns of 21 State/UTs across the country out of which160 units had commenced their operation in last 5 years (since January 2018) and State UT-wise detail is given in Annexure I. The duration to invite new bids under IBPS was up to 31.03.2019.

- (b):   227 BPO/ITES units across the country are either operational or completed their tenure under IBPS and reported employment of 50,757 persons. The State/UT wise status is placed at  Annexure II. In the State of Tamil Nadu, 48 BPO/ITES units under IBPS have reported employment of 14,217 persons.
- (c):    No, Sir. The duration to invite new bids under IBPS was up to 31.03.2019.
- (d):    Does not arise.

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## Annexure I

| State/UT               |   No. of BPO/ITES units under IBPS which have commenced operation since Jan 2018 |
|------------------------|----------------------------------------------------------------------------------|
| Andhra Pradesh         |                                                                               34 |
| Bihar                  |                                                                                5 |
| Chhattisgarh           |                                                                                2 |
| Haryana                |                                                                                2 |
| Himachal Pradesh       |                                                                                2 |
| Jammu and Kashmir U.T. |                                                                                1 |
| Jharkhand              |                                                                               18 |
| Karnataka              |                                                                                9 |
| Kerala                 |                                                                                3 |
| Madhya Pradesh         |                                                                                4 |
| Maharashtra            |                                                                                6 |
| Odisha                 |                                                                               14 |
| Punjab                 |                                                                                8 |
| Rajasthan              |                                                                                1 |
| Tamil Nadu             |                                                                               32 |
| Telangana              |                                                                                1 |
| Uttar Pradesh          |                                                                                7 |
| Uttarakhand            |                                                                                5 |
| West Bengal            |                                                                                6 |
| Total                  |                                                                              160 |

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## Annexure II

| State/UT wise status of BPO/ITES units under IBPS   | State/UT wise status of BPO/ITES units under IBPS   | State/UT wise status of BPO/ITES units under IBPS   |
|-----------------------------------------------------|-----------------------------------------------------|-----------------------------------------------------|
| State/UT                                            | Operational/Tenure completed Units                  | Last Reported Employment                            |
| Andhra Pradesh                                      | 46                                                  | 12917                                               |
| Bihar                                               | 11                                                  | 1318                                                |
| Chandigarh U.T.                                     | 1                                                   | 15                                                  |
| Chhattisgarh                                        | 3                                                   | 156                                                 |
| Haryana                                             | 2                                                   | 172                                                 |
| Himachal Pradesh                                    | 4                                                   | 202                                                 |
| Jammu and Kashmir U.T.                              | 3                                                   | 198                                                 |
| Jharkhand                                           | 18                                                  | 3857                                                |
| Karnataka                                           | 10                                                  | 1408                                                |
| Kerala                                              | 3                                                   | 871                                                 |
| Madhya Pradesh                                      | 5                                                   | 1012                                                |
| Maharashtra                                         | 13                                                  | 2508                                                |
| Odisha                                              | 21                                                  | 2455                                                |
| Puducherry U.T.                                     | 1                                                   | 58                                                  |
| Punjab                                              | 9                                                   | 6858                                                |
| Rajasthan                                           | 3                                                   | 621                                                 |
| Tamil Nadu                                          | 48                                                  | 14217                                               |
| Telangana                                           | 2                                                   | 134                                                 |
| Uttar Pradesh                                       | 12                                                  | 874                                                 |
| Uttarakhand                                         | 6                                                   | 632                                                 |
| West Bengal                                         | 6                                                   | 274                                                 |
| Total                                               | 227                                                 | 50757                                               |

*******