Lok Sabha Question No. 639 (UNSTARRED), answered on 2021-12-01
Subject: Computerisation of Postal Services
Ministry: COMMUNICATIONS
Asked by: Kalyan Banerjee

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF POSTS

## LOK SABHA UNSTARRED QUESTION NO. 639 TO BE ANSWERED ON 1 ST  DECEMBER, 2021

## COMPUTERISATION OF POSTAL SERVICES

## 639. SHRI KALYAN BANERJEE:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) the details of the proposal for computerisation of entire Postal services and modernisation of present buildings of the country;
- (b) whether  the  Government  has  received  proposals  for  shifting  of  Post  offices  from  its existing decades old and ramshackle buildings to new ones; and
- (c) if so, the details thereof and the action taken thereon?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS (SHRI DEVUSINH CHAUHAN)

- (a) The details are as under:-
- i. All the 25,363 Departmental Post Offices in the country are computerised. The Postal Circle wise list  including  all  States  and  UTs  is  enclosed  as Annexure-I .  The  Department  has  also upgraded 1,29,157 Branch Post Offices in the rural/backward areas of the country by providing Subscriber Identification Module (SIM) based Hand Held Point of Sale Devices, for carrying out online postal and financial services. The Postal Circle wise details including all States and UTs is enclosed as Annexure-II.
- ii. A  central  server  based  integrated,  modular  and  scalable  solution  for  all  the  operations  of Department of Posts including Banking, Insurance, Mails, Human Resources, and Finance & Accounts has been provided.
- iii. There is a provision for 'Facelifting of Postal Buildings and Assets' in the Scheme of 'Estates Management' under which the postal buildings are modernized by carrying out activities like improving the look and feel of the buildings, installation of Solar Power Panels, construction of Rain Water harvesting Structures etc.
- (b) & (c) Yes, Sir. Such proposals are received from time to time. Maintenance and renovation of postal buildings is a continual process. Routine maintenance of the postal buildings is carried out periodically  and  major  repairs  and  renovation  are  carried  out  as  and  when  required  under  relevant budgetary provisions. Further, when a postal building outlives its life or its condition deteriorates to such an extent that it is beyond repairs even before its life or it is declared dilapidated/unsafe by either Postal  Civil  Wing  or  concerned  Municipal  Authority,  the  Post  Office  is  shifted  to  a  suitable  new accommodation.

## Annexure-I

Postal Circle wise (including all States /UTs) number of Departmental Post Offices computerised in the country (as on 31.3.2021)

| S.No.   | Name of Postal Circle                                                                       |   Total Departmental Post Offices |   Total Departmental Post Offices (Computerised) |
|---------|---------------------------------------------------------------------------------------------|-----------------------------------|--------------------------------------------------|
| 1       | Andhra Pradesh                                                                              |                              1570 |                                             1570 |
| 2       | Assam                                                                                       |                               623 |                                              623 |
| 3       | Bihar                                                                                       |                              1069 |                                             1069 |
| 4       | Chhattisgarh                                                                                |                               352 |                                              352 |
| 5       | Delhi                                                                                       |                               379 |                                              379 |
| 6       | Gujarat (including UT - Dadra and Nagar Haveli and Daman &Diu)                              |                              1213 |                                             1213 |
| 7       | Haryana                                                                                     |                               506 |                                              506 |
| 8       | Himachal Pradesh                                                                            |                               471 |                                              471 |
| 9       | Jammu &Kashmir (including UT - J&K and UT- Ladakh)                                          |                               267 |                                              267 |
| 10      | Jharkhand                                                                                   |                               467 |                                              467 |
| 11      | Karnataka                                                                                   |                              1695 |                                             1695 |
| 12      | Kerala (including UT- Lakshadweep)                                                          |                              1509 |                                             1509 |
| 13      | Madhya Pradesh                                                                              |                              1014 |                                             1014 |
| 14      | Maharashtra (including Goa)                                                                 |                              2214 |                                             2214 |
| 15      | North-East (including Arunachal Pradesh, Manipur, Meghalaya, Tripura, Mizoram and Nagaland) |                               341 |                                              341 |
| 16      | Odisha                                                                                      |                              1209 |                                             1209 |
| 17      | Punjab (including UT-Chandigarh)                                                            |                               768 |                                              768 |
| 18      | Rajasthan                                                                                   |                              1313 |                                             1313 |
| 19      | Tamil Nadu (including UT-Puducherry)                                                        |                              2838 |                                             2838 |
| 20      | Telangana                                                                                   |                               827 |                                              827 |
| 21      | Uttar Pradesh                                                                               |                              2552 |                                             2552 |
| 22      | Uttarakhand                                                                                 |                               395 |                                              395 |
| 23      | West Bengal (including Sikkim and UT- Andaman and Nicobar Islands)                          |                              1771 |                                             1771 |
|         | Grand Total                                                                                 |                             25363 |                                            25363 |

## Postal Circle wise (including all States/UTs) details of Branch Offices modernized under Rural ICT

| S. No.   | Name of Postal Circle                                                                       |   Total Branch Offices |   Total number of Branch Offices rolled out under Rural ICT |
|----------|---------------------------------------------------------------------------------------------|------------------------|-------------------------------------------------------------|
| 1        | Andhra Pradesh                                                                              |                   9025 |                                                        8945 |
| 2        | Assam                                                                                       |                   3383 |                                                        3374 |
| 3        | Bihar                                                                                       |                   8040 |                                                        7942 |
| 4        | Chhattisgarh                                                                                |                   3556 |                                                        3040 |
| 5        | Delhi                                                                                       |                    132 |                                                          68 |
| 6        | Gujarat (including UT - Dadra and Nagar Haveli and Daman &Diu)                              |                   7633 |                                                        7595 |
| 7        | Haryana                                                                                     |                   2190 |                                                        2175 |
| 8        | Himachal Pradesh                                                                            |                   2324 |                                                        2314 |
| 9        | Jammu &Kashmir (including UT - J&K and UT- Ladakh)                                          |                   1433 |                                                        1427 |
| 10       | Jharkhand                                                                                   |                   3312 |                                                        2715 |
| 11       | Karnataka                                                                                   |                   7929 |                                                        7898 |
| 12       | Kerala (including UT- Lakshadweep)                                                          |                   3554 |                                                        3540 |
| 13       | Madhya Pradesh                                                                              |                   7264 |                                                        7216 |
| 14       | Maharashtra (including Goa)                                                                 |                  10785 |                                                       10573 |
| 15       | North-East (including Arunachal Pradesh, Manipur, Meghalaya, Tripura, Mizoram and Nagaland) |                   2571 |                                                        2510 |
| 16       | Odisha                                                                                      |                   7049 |                                                        7035 |
| 17       | Punjab (including UT-Chandigarh)                                                            |                   3100 |                                                        3081 |
| 18       | Rajasthan                                                                                   |                   8975 |                                                        8943 |
| 19       | Tamil Nadu (including UT-Puducherry)                                                        |                   9302 |                                                        9211 |
| 20       | Telangana                                                                                   |                   4967 |                                                        4948 |
| 21       | Uttar Pradesh                                                                               |                  15114 |                                                       15034 |
| 22       | Uttarakhand                                                                                 |                   2327 |                                                        2310 |
| 23       | West Bengal (including Sikkim and UT- Andaman and Nicobar Islands)                          |                   7308 |                                                        7263 |
|          | Grand Total                                                                                 |                 131273 |                                                      129157 |

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