Lok Sabha Question No. 2589 (UNSTARRED), answered on 2022-12-22
Subject: Holiday Homes
Ministry: HOUSING AND URBAN AFFAIRS
Asked by: Jayanta Kumar Roy, Sangeeta Kumari Singh Deo

## MINISTRY OF HOUSING AND URBAN AFFAIRS

## GOVERNMENT OF INDIA LOK SABHA

## UNSTARRED QUESTION NO. 2589 TO BE ANSWERED ON DECEMBER 22, 2022

## HOLIDAY HOMES

NO.2589.

DR. JAYANTA KUMAR ROY:

SHRIMATI SANGEETA KUMARI SINGH DEO:

Will  the  Minister  of  HOUSING  AND  URBAN  AFFAIRS  be  pleased  to state:

- (a) whether  the  Directorate  of  Estates  administers  Holiday  Homes  and Touring Officers' Hostels maintained by Central Public Works Department (CPWD) and if so, the details thereof;
- (b) the details of Holiday Homes/Hostels built and planned for construction
- during the last three years along with ongoing projects;
- (c) whether there is no provision of refund for online bookings due to nonavailability or cancellation facility and if so, the reasons therefor and action taken thereon;
- (d) the  amount  of  revenue  collected  from  these  homes  during  the  last
- three years, location-wise;
- (e) whether  some  of  these  buildings  are  not  well  maintained  and  are  in dilapidated  condition  and  there  are  complaints  about  deficiency  of service and if so, the details of complaints and action taken thereon during the last three years; and
- (f) the  other  steps  being  taken  by  the  Government  for  improvement  in functioning  of  these  Holiday  Homes  including  review  of  working, provision of refund policy, grievance redressal mechanism etc.?

## ANSWER

## THE MINISTER OF STATE IN THE MINISTRY OF HOUSING AND URBAN AFFAIRS (SHRI KAUSHAL KISHORE)

- (a) Yes, the list of Holiday Home/Touring's Officers Hostels is enclosed at Annexure - `A'.
- (b) Holiday  Home  at  Indore  and  Rameshwaram  has  been  constructed during last 3 years and are operational. Construction work of Holiday Home at Prayagraj is  completed  which  would  be  operational  shortly. Holiday Home at Shillong is under planning.

- (c) There is provision of refund for online booking in cases where booking is not confirmed and amount is credited in Govt. Account.
- (d) The amount of revenue collected from these holiday homes w.e.f Jan 2020 till date is enclosed at Annexure B.
- (e) Holiday Home and Touring Officers' Hostels are being maintained and are  not  in  dilapidated  condition.  It  is  submitted  that  the  complaints received have been attended regularly.
- (f) Complaint  Redressal  Mechanism  (CRM)  is  operational  in  eSampada where  applicants  can  file  complaints  on  any  issue  including  Holiday Homes. These complaints are attended by field officers, responsible for maintenance of Holiday Homes/Touring Officer's Hostels.

*****

ANNEXURE-A

ANNEXURE  REFERRED  TO  IN  REPLY  TO  PART  (a)  OF  LOK  SABHA UNSTARRED QUESTION NO. 2589 FOR 22.12.2022:

| Holiday Homes   | Holiday Homes                     |
|-----------------|-----------------------------------|
| Sl. No.         | Name & Station                    |
| 1.              | Holiday Home, Agra                |
| 2.              | Holiday Home, Ajmer               |
| 3.              | Holiday Home, Amarkantak          |
| 4.              | Holiday Home, Goa                 |
| 5.              | Holiday Home Gangtok              |
| 6.              | Holiday Home, Jaisalmer           |
| 7.              | Holiday Home, Kanya Kumari        |
| 8.              | Holiday Home, Kidwai Nagar, Delhi |
| 9.              | Holiday Home, Madurai             |
| 10.             | Holiday Home, Mysore              |
| 11.             | Holiday Home, Musssoorie          |
| 12.             | Holiday Home, Nainital            |
| 13.             | Holiday Home, Ooty                |
| 14.             | Holiday Home, Port Blair          |
| 15.             | Holiday Home, Patna               |
| 16.             | Grand Hotel Shimla                |
| 17.             | Holiday Home, Tirupati            |
| 18.             | Holiday Home, Udaipur             |
| 19.             | Holiday Home, Indore              |
| 20.             | Holiday Home, Rameswaram          |

## ANNEXURE  REFERRED  TO  IN  REPLY  TO  PART  (a)  OF  LOK  SABHA UNSTARRED QUESTION NO. 2589 FOR 22.12.2022:

| Touring Officers' Hostels/Guest Houses   | Touring Officers' Hostels/Guest Houses          | Touring Officers' Hostels/Guest Houses      |
|------------------------------------------|-------------------------------------------------|---------------------------------------------|
| Sl. No.                                  | Name & Station                                  | Name & Station                              |
| 1.                                       | Agra (Sikandara) Touring Officers' Hostel       | Agra (Sikandara) Touring Officers' Hostel   |
| 2.                                       | Agra (Sanjay Place)Touring Officers' Hostel     | Agra (Sanjay Place)Touring Officers' Hostel |
| 3.                                       | Ajmer Touring Officers' Hostel                  | Ajmer Touring Officers' Hostel              |
| 4.                                       | Allahabad Touring Officers' Hostel              | Allahabad Touring Officers' Hostel          |
| 5.                                       | Amritsar Touring Officers' Hostel               | Amritsar Touring Officers' Hostel           |
| 6.                                       | Banglore (Domlur) Touring Officers' Hostel      | Banglore (Domlur) Touring Officers' Hostel  |
| 7.                                       | Banglore(Koramangala) Touring Hostel            | Officers'                                   |
| 8.                                       | Bareilly Touring Officers' Hostel               | Bareilly Touring Officers' Hostel           |
| 9.                                       | Bhubaneshwar Inspection Bungalow (15.5.18)      | Bhubaneshwar Inspection Bungalow (15.5.18)  |
| 10.                                      | Chandigarh Touring Officers' Hostel             | Chandigarh Touring Officers' Hostel         |
| 11.                                      | Chennai (ShastriBhawan) Touring Hostel          | Officers'                                   |
| 12.                                      | Chennai (RajajiBhawan) Touring Hostel           | Officers'                                   |
| 13.                                      | Cochin Touring Officers' Hostel                 | Cochin Touring Officers' Hostel             |
| 14.                                      | Dehradun Touring Officers' Hostel               | Dehradun Touring Officers' Hostel           |
| 15.                                      | Delhi, C.R. Hostel                              | Delhi, C.R. Hostel                          |
| 16.                                      | Delhi, Hudco Place                              | Delhi, Hudco Place                          |
| 17.                                      | Delhi, Aliganj, Lodhi Colony                    | Delhi, Aliganj, Lodhi Colony                |
| 18.                                      | Delhi, CWG Village                              | Delhi, CWG Village                          |
| 19.                                      | Gandhi Nagar Guest House                        | Gandhi Nagar Guest House                    |
| 20.                                      | Gandhi Nagar Transit Hostel                     | Gandhi Nagar Transit Hostel                 |
| 21.                                      | Gangtok Touring Officers' Hostel                | Gangtok Touring Officers' Hostel            |
| 22.                                      | Goa Touring Officers' Hostel                    | Goa Touring Officers' Hostel                |
| 23.                                      | Guwahati (Main building) Touring Hostel         | Officers'                                   |
| 24.                                      | Guwahati (Hostel Block) Touring Hostel          | Officers'                                   |
| 25.                                      | Gwalior Touring Officers' Hostel                | Gwalior Touring Officers' Hostel            |
| 26.                                      | Hyderabad (Kawadi Guda) Touring Hostel          | Officers'                                   |
| 27.                                      | Hyderabad (Koti Nirman Bhawan) Officers' Hostel | Touring                                     |

|   28. | Jaipur Touring Officers' Hostel                     |
|-------|-----------------------------------------------------|
|    29 | Jaipur Guest House                                  |
|    30 | Jaisalmer Touring Officers' Hostel                  |
|    31 | Jammu Touring Officers' Hostel                      |
|    32 | Jodhpur Touring Officers' Hostel                    |
|    33 | Kolkata Touring Officers' Hostel                    |
|    34 | Kozhikode (Calicut) Touring Officers' Hostel        |
|    35 | Kullu Touring Officers' Hostel                      |
|    36 | Lucknow Touring Officers' Hostel                    |
|    37 | Mount Abu Touring Officers' Hostel                  |
|    38 | Mumbai (Church Gate) Touring Officers' Hostel       |
|    39 | Mumbai (Hyderabad Estate) Touring Officers' Hostel  |
|    40 | Mumbai (Antop Hill) Touring Officers' Hostel        |
|    41 | Mussoorie Touring Officers' Hostel                  |
|    42 | Nagpur Touring Officers' Hostel                     |
|    43 | Nasik Touring Officers' Hostel                      |
|    44 | Neemuch (MP) Touring Officers' Hostel               |
|    45 | Pune Touring Officers' Hostel                       |
|    46 | Shillong Touring Officers' Hostel                   |
|    47 | Siliguri Touring Officers' Hostel                   |
|    48 | Thiruvananthapuram (Kerla) Touring Officers' Hostel |
|    49 | Udhampur Touring Officers' Hostel                   |
|    50 | Varanasi Touring Officers' Hostel                   |
|    51 | Vijayawada Touring Officers' Hostel                 |
|    52 | Jalandhar Guest House                               |

## ANNEXURE-B

## ANNEXURE  REFERRED  TO  IN  REPLY  TO  PART  (d)  OF  LOK  SABHA UNSTARRED QUESTION NO. 2589 FOR 22.12.2022

| Revenue Collected from Holiday Homes Location Wise   | Revenue Collected from Holiday Homes Location Wise   | Revenue Collected from Holiday Homes Location Wise   |
|------------------------------------------------------|------------------------------------------------------|------------------------------------------------------|
| Sl.No                                                | Holiday Home Stations                                | Total                                                |
| 1                                                    | Agra Holiday Homes                                   | ₹ 28,60,030.00                                       |
| 2                                                    | Agra Sanjay Place Touring Officers Hostel            | ₹ 6,18,180.00                                        |
| 3                                                    | Ajmer Holiday Homes                                  | ₹ 36,64,530.00                                       |
| 4                                                    | Allahabad Touring Officers Hostel, KendriyeSadan     | ₹ 6,47,280.00                                        |
| 5                                                    | Bangalore (Koramangala) Touring Officer Hostel       | ₹ 59,46,690.00                                       |
| 6                                                    | Barreilly Touring Officer Hostel                     | ₹ 2,07,930.00                                        |
| 7                                                    | Bhubaneshwar Inspection Bungalow                     | ₹ 13,48,560.00                                       |
| 8                                                    | Chandigarh Touring Officers Hostel                   | ₹ 43,14,900.00                                       |
| 9                                                    | Chennai (RajajiBhawan) Touring Officers Hostel       | ₹ 48,17,310.00                                       |
| 10                                                   | Chennai ShastriBhawan Touring Officers Hostel        | ₹ 17,86,320.00                                       |
| 11                                                   | Cochin Touring Officers Hostel                       | ₹ 28,29,210.00                                       |
| 12                                                   | Delhi Aisa House                                     | ₹ 7,79,220.00                                        |
| 13                                                   | Delhi CR Hostel                                      | ₹ 1,37,89,890.00                                     |
| 14                                                   | Delhi CWG Hostel                                     | ₹ 29,59,050.00                                       |
| 15                                                   | Delhi Hudco Palace Hostel                            | ₹ 21,77,580.00                                       |
| 16                                                   | Delhi Kidwai Nagar Hostel                            | ₹ 11,77,230.00                                       |
| 17                                                   | Dehradun Touring Officers Hostel                     | ₹ 15,17,940.00                                       |
| 18                                                   | Gandhi Nagar Guest House                             | ₹ 5,35,590.00                                        |
| 19                                                   | Gangtok Holiday Homes                                | ₹ 32,40,720.00                                       |
| 20                                                   | Goa Guest House                                      | ₹ 10,10,970.00                                       |
| 21                                                   | Goa Holiday Home                                     | ₹ 37,12,350.00                                       |
| 22                                                   | Guwahati Hostel Block                                | ₹ 2,52,030.00                                        |
| 23                                                   | Guwahati Touring Officers Hostel Main Building       | ₹ 9,01,200.00                                        |
| 24                                                   | Hyderabad Touring Officers Hostel                    | ₹ 23,05,231.00                                       |
| 25                                                   | Indore Holiday Homes                                 | ₹ 31,15,230.00                                       |
| 26                                                   | Jaipur Guest House/Inspection Bunglow                | ₹ 7,66,920.00                                        |
| 27                                                   | Jaipur Visiting Officers Hostel                      | ₹ 72,84,650.00                                       |
| 28                                                   | Jaisalmer Holiday Home                               | ₹ 16,43,160.00                                       |

|   29 | Jalandhar Touring Officers Hostel                | ₹ 1,89,300.00       |
|------|--------------------------------------------------|---------------------|
|   30 | Jammu Touring Officers Hostel                    | ₹ 12,81,330.00      |
|   31 | Jodhpur Touring Officers Hostel                  | ₹ 2,68,860.00       |
|   32 | Kanyakumari Holiday Home                         | ₹ 24,20,670.00      |
|   33 | Kolkata Guest House                              | ₹ 1,20,43,140.00    |
|   34 | Kozhikode Touring Officers Hostel                | ₹ 1,33,830.00       |
|   35 | Lucknow Touring Officers Hostel                  | ₹ 33,50,340.00      |
|   36 | Madurai Thiru K Kamarajar Holiday Home           | ₹ 20,18,550.00      |
|   37 | Mount Abu Touring Officer Hostel                 | ₹ 2,91,960.00       |
|   38 | Mumbai Guest House, Church Gate                  | ₹ 5,89,920.00       |
|   39 | Mumbai Hostel, Hyderabad Estate, Napean Sea Road | ₹ 12,91,890.00      |
|   40 | Mussoorie Holiday Home                           | ₹ 14,80,200.00      |
|   41 | Mysore Holiday Home                              | ₹ 61,68,750.00      |
|   42 | Nagpur Touring Officers Hostel                   | ₹ 11,56,620.00      |
|   43 | Nainital Holiday Home                            | ₹ 31,00,200.00      |
|   44 | Nasik Touring Officers Hostel                    | ₹ 2,16,570.00       |
|   45 | Ooty Holiday Home                                | ₹ 37,84,600.00      |
|   46 | Patna Holiday Home                               | ₹ 34,70,790.00      |
|   47 | Port Blair Holiday Home                          | ₹ 15,38,220.00      |
|   48 | Pune Touring Officers Hostel                     | ₹ 2,72,520.00       |
|   49 | Rameshwaram Holiday Home                         | ₹ 53,76,040.00      |
|   50 | Shilling Touring Officers Hostel                 | ₹ 7,18,800.00       |
|   51 | Shimla Holiday Home                              | ₹ 1,66,21,550.00    |
|   52 | Siliguri Touring Officers Hostel                 | ₹ 2,35,500.00       |
|   53 | Tirupati Holiday Home                            | ₹ 74,51,070.00      |
|   54 | Trivandram Touring Officers Hostel               | ₹ 3,81,010.00       |
|   55 | Udaipur Holiday Home                             | ₹ 32,49,830.00      |
|   56 | Varanasi Touring Officers Hostel                 | ₹ 3,18,480.00       |
|   57 | Vajaywada Touring Officers Hostel                | ₹ 9,64,650.00       |
|   58 | Amarkantak Holiday Home                          |                     |
|   59 | Agra (Sikandara), Touring Officers Hostel        |                     |
|   60 | Ajmer Touring Officers Hostel                    |                     |
|   61 | Amritsar Touring Officers Hostel                 |                     |
|   62 | Bangalore ( Domlur) Touring Officers Hostel      | ₹ 10,23,99,013.00 * |
|   63 | Delhi, Aliganj, Lodhi Colony                     |                     |
|   64 | Gandhi Nagar Transit Hostel                      |                     |

| 66    | Hyderabad (KawadiGuda) Touring Officers Hostel   |
|-------|--------------------------------------------------|
| 67    | Jaisalmer Touring Officers Hostel                |
| 68    | Kullu Touring Officers Hostel                    |
| 69    | Mumbai (Antop Hill) Touring Officers Hostel      |
| 70    | Mussoorie Touring Officers Hostel                |
| 71    | Neemuch (MP) Touring Officers Hostel             |
| 72    | Udhampur Touring Officers Hostel                 |
| Total | Total                                            |