Lok Sabha Question No. 144 (UNSTARRED), answered on 2022-12-07
Subject: Yatri Ticket Suvidha Kendras
Ministry: RAILWAYS
Asked by: Reddeppa Nallakonda Gari

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

## LOK SABHA UNSTARRED QUESTION NO. 144 TO BE ANSWERED ON 07.12.2022

## YATRI TICKET SUVIDHA KENDRAS

144. SHRI N. REDDEPPA:

Will the Minister of RAILWAYS be pleased to state:

- (a)  the  total  number  of  Yatri  Ticket  Suvidha  Kendras  set  up  in  the country, State/UT-wise;
- (b)  the facilities provided and effects realised in this regard; and
- (c) the details of measures proposed to be taken to further facilitate passengers' welfare?

## ANSWER

## MINISTER OF RAILWAYS, COMMUNICATIONS AND ELECTRONICS & INFORMATION TECHNOLOGY

(SHRI ASHWINI VAISHNAW)

- (a) to (c): A Statement is laid on the Table of the House .

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STATEMENT REFERRED TO IN REPLY TO PARTS (a) to (c) OF UNSTARRED QUESTION  NO.  144  BY  SHRI  N.  REDDEPPA  TO  BE  ANSWERED  IN  LOK SABHA ON 07.12.2022 REGARDING YATRI TICKET SUVIDHA KENDRAS. (a) :  At  present,  approximately  374  Yatri  Ticket  Suvidha  Kendras (YTSKs)  are  functional  on  Indian  Railways.  State/Union  Territory  wise data is not maintained. However, zone-wise data is appended. (b) & (c) : With a view to facilitating passengers in procuring reserved/unreserved tickets, different types of authorised ticketing agents are engaged by Indian Railways. YTSKs are authorised ticketing agents to issue reserved as well as unreserved tickets through computerised Unreserved Ticketing System (UTS) cum Passenger Reservation System (PRS) terminals.  YTSKs are located outside Railway premises facilitating issue of tickets to the general public nearer to their doorsteps. During the financial years 2020-21, 2021-22 and 2022-23 (up to October 2022) approximately 1.095 crore tickets were booked by YTSKs. Other  steps  taken  by  the  Railways  to  facilitate  passengers  include provision of Automatic Ticket Vending Machine (ATVM), facility to book reserved as well as unreserved  tickets online as well as across computerised PRS and UTS counters, provision of different categories of trains to suit the requirement of passengers belonging to different strata of  the  society,  provision  of  facilities  like  waiting  halls,  catering  stalls, footover  bridge,  Automated  Teller  Machines  (ATMs),  parking  facility  at Railway stations, etc.  Taking various measures to facilitate passenger welfare is a continuous and ongoing exercise on Indian Railways.

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APPENDIX  REFERRED  TO  IN  REPLY  TO  PART  (a)  OF  UNSTARRED QUESTION NO. 144 BY SHRI N. REDDEPPA ANSWERED IN LOK SABHA ON 07.12.2022 REGARDING YATRI TICKET SUVIDHA KENDRAS.

(a)

| NUMBER OF YATRI TICKET SUVIDHA KENDRAS (YTSKs) ON ZONAL RAILWAYS   | NUMBER OF YATRI TICKET SUVIDHA KENDRAS (YTSKs) ON ZONAL RAILWAYS   | NUMBER OF YATRI TICKET SUVIDHA KENDRAS (YTSKs) ON ZONAL RAILWAYS   |
|--------------------------------------------------------------------|--------------------------------------------------------------------|--------------------------------------------------------------------|
| S.No.                                                              | NAME OF ZONAL RAILWAY                                              | NUMBER OF YTSKs                                                    |
| 1                                                                  | CENTRAL                                                            | 57                                                                 |
| 2                                                                  | EASTERN                                                            | 6                                                                  |
| 3                                                                  | EAST CENTRAL                                                       | 17                                                                 |
| 4                                                                  | EAST COAST                                                         | 16                                                                 |
| 5                                                                  | NORTHERN                                                           | 105                                                                |
| 6                                                                  | NORTH CENTRAL                                                      | 1                                                                  |
| 7                                                                  | NORTH EASTERN                                                      | 27                                                                 |
| 8                                                                  | NORTHEAST FRONTIER                                                 | 3                                                                  |
| 9                                                                  | NORTH WESTERN                                                      | 4                                                                  |
| 10                                                                 | SOUTHERN                                                           | 6                                                                  |
| 11                                                                 | SOUTH CENTRAL                                                      | 18                                                                 |
| 12                                                                 | SOUTH EASTERN                                                      | 8                                                                  |
| 13                                                                 | SOUTHEAST CENTRAL                                                  | 14                                                                 |
| 14                                                                 | SOUTH WESTERN                                                      | 17                                                                 |
| 15                                                                 | WESTERN                                                            | 70                                                                 |
| 16                                                                 | WEST CENTRAL                                                       | 5                                                                  |
| TOTAL                                                              | TOTAL                                                              | 374                                                                |

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