Lok Sabha Question No. 1200 (UNSTARRED), answered on 2022-02-09
Subject: India Post Payments Bank
Ministry: COMMUNICATIONS
Asked by: Sambhajirao Mane Dhairyasheel, Poonamben Hematbhai Maadam, Bidyut Baran Mahato, Sanjay Sadashivrao Mandlik, Prataprao  Jadhav, Sudheer Gupta, Shrirang Appa Barne

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF POSTS

## LOKSABHA UNSTARRED QUESTION NO.1200 TO BE ANSWERED ON 9 TH FEBRUARY, 2022

## INDIA POST PAYMENTS BANK

1200.   SHRI DHAIRYASHEEL SAMBHAJIRAO MANE:

SHRIMATI POONAMBEN MAADAM:

SHRI BIDYUT BARAN MAHATO:

SHRI SANJAY SADASHIVRAO MANDLIK:

SHRI PRATAPRAO JADHAV:

SHRI SUDHEER GUPTA:

SHRI SHRIRANG APPA BARNE:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) whether India Post Payments Bank (IPPE) has crossed five crore customer mark in three years to become the fastest growing digital payments bank in the country and if so, the details thereof and breakup with respect to urban and rural areas;
- (b) whether the Government proposes to focus particularly on rural women and youths in the country to bring them under the umbrella of IPPB;
- (c) if so, the details thereof and the steps taken in this regard;
- (d) whether  the  Government  proposes  to  increase  or  extend  its  base  by  providing  door  to door  service  to  citizens  living  in  far  flung  and  interior  parts  of  the  country  to  build  financial awareness among its citizens;
- (e) if so, the details thereof and the steps taken in this regard; and
- (f) the other steps being taken by the Government to bring the digital literacy to the grass root level?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS (SHRI DEVUSINH CHAUHAN)

(a) India Post Payments Bank (IPPB) has opened more than 5 Crore accounts since its launch on 01 st September  2018,  out  of  which  77%  of  account  are  opened  in  Rural  areas.  State-UT  wise breakup of IPPB accounts with respect to urban and rural areas is attached at Annexure-I .

- (b) Yes Sir.

(c) Of  more  than  5  Crore  IPPB  account  holders,  48%  are  women  customers  with  around Rs.1000  Crore  of  deposit.  Nearly  40  lakh  women  customers  received  Direct  Benefit  Transfer (DBT)  into  their  accounts  valued  at  Rs.  2500  Crore.  More  than  7.8  lakh  accounts  have  been opened for school students. Almost 30% of these students use Mobile Banking app of IPPB for performing transactions.

- (d) Yes Sir.

(e) India  Post  Payments  Bank  (IPPB)  has  enabled  1.36  lakh  Post  Offices  to  provide  banking services and has equipped nearly 1.89 lakh Postmen and Gramin Dak Sevaks with a smartphone and biometric device to provide doorstep banking services in the remote parts of the country. More than 75% of the customers of IPPB are in rural areas. The Postmen and Gramin Dak Sevaks help build  financial awareness among the citizens by providing doorstep banking services. Details of the services being provided by IPPB is attached at Annexure-II.

(f) India Post Payments Bank equipped more than 1.89 lakh postmen and Gramin Dak Sevaks with a smartphone and biometric device enabling them to provide banking and financial services at  the  last  mile.  IPPB  has  also  conducted  more  than  10,000  financial  literacy  camps,  imparting financial literacy to more than 4.5 lakh beneficiaries on banking and financial services and use of digital medium for performing banking transaction through the Postmen/GDS or through the IPPB Mobile application.

## Annexure-I

## ANNEXURE  REFERRED  IN  REPLY  TO  PART  (a)  OF  LOK  SABHA  UNSTARRED QUESTION NO. 1200 FOR 09/02/2022 REGARDING INDIA POST PAYMENTS BANK

| S.No.   | State/UT Name               | Total      | Rural      | Urban      |
|---------|-----------------------------|------------|------------|------------|
| 1       | ANDAMAN AND NICOBAR ISLANDS | 1,701      | 0          | 1,701      |
| 2       | ANDHRA PRADESH              | 3,663,450  | 3,032,026  | 631,424    |
| 3       | ARUNACHAL PRADESH           | 58,474     | 31,016     | 27,458     |
| 4       | ASSAM                       | 497,780    | 394,445    | 103,335    |
| 5       | BIHAR                       | 8,426,012  | 6,974,958  | 1,451,054  |
| 6       | CHANDIGARH                  | 51,790     | 10,672     | 41,118     |
| 7       | CHHATTISGARH                | 598,407    | 537,160    | 61,247     |
| 8       | DADRAAND NAGAR HAVELI       | 24,444     | 16,217     | 8,227      |
| 9       | DELHI                       | 350,790    | 10,910     | 339,880    |
| 10      | GOA                         | 42,125     | 19,165     | 22,960     |
| 11      | GUJARAT                     | 1,829,741  | 1,318,675  | 511,066    |
| 12      | HARYANA                     | 748,576    | 558,824    | 189,752    |
| 13      | HIMACHAL PRADESH            | 441,512    | 327,851    | 113,661    |
| 14      | JAMMU AND KASHMIR           | 149,975    | 114,197    | 35,778     |
| 15      | JHARKHAND                   | 947,680    | 835,265    | 112,415    |
| 16      | KARNATAKA                   | 2,729,009  | 1,801,334  | 927,675    |
| 17      | KERALA                      | 1,055,365  | 541,448    | 513,917    |
| 18      | LADAKH                      | 2,716      | 2,208      | 508        |
| 19      | LAKSHADWEEP                 | 574        | 0          | 574        |
| 20      | MADHYAPRADESH               | 2,634,866  | 2,273,938  | 360,928    |
| 21      | MAHARASHTRA                 | 5,589,979  | 3,498,151  | 2,091,828  |
| 22      | MANIPUR                     | 241,141    | 192,840    | 48,301     |
| 23      | MEGHALAYA                   | 44,010     | 30,600     | 13,410     |
| 24      | MIZORAM                     | 47,208     | 40,398     | 6,810      |
| 25      | NAGALAND                    | 99,104     | 74,970     | 24,134     |
| 26      | ODISHA                      | 1,818,877  | 1,589,390  | 229,487    |
| 27      | PUDUCHERRY                  | 36,699     | 16,919     | 19,780     |
| 28      | PUNJAB                      | 631,193    | 459,289    | 171,904    |
| 29      | RAJASTHAN                   | 2,447,412  | 1,964,568  | 482,844    |
| 30      | SIKKIM                      | 8,284      | 3,812      | 4,472      |
| 31      | TAMIL NADU                  | 2,834,606  | 1,704,385  | 1,130,221  |
| 32      | TELANGANA                   | 2,153,009  | 1,580,635  | 572,374    |
| 33      | TRIPURA                     | 67,689     | 51,232     | 16,457     |
| 34      | UTTAR PRADESH               | 8,054,777  | 7,041,356  | 1,013,421  |
| 35      | UTTARAKHAND                 | 353,430    | 249,311    | 104,119    |
| 36      | WEST BENGAL                 | 2,025,737  | 1,539,147  | 486,590    |
|         | Total                       | 50,708,142 | 38,837,312 | 11,870,830 |

## ANNEXURE  REFERRED  IN  REPLY  TO  PART  (e)  OF  LOK  SABHA  UNSTARRED QUESTION NO. 1200 FOR 09/02/2022 REGARDING INDIA POST PAYMENTS BANK

Current products and services offered by India Post Payments Bank (IPPB) are as under:

-  Paperless & Instant account opening
-  Savings  accounts  for  citizens  including  Aadhaar  Seeding  for  DBT  (Direct Benefit Transfer) beneficiaries
-  Current Accounts for merchants
-  Virtual Debit Card
-  Cash Deposit/ Cash Withdrawal services
-  Domestic  Money  Transfer  services  -  Immediate  Payment  Service  (IMPS),  National Electronic Funds Transfer (NEFT), Real Time Gross Settlement(RTGS), Unified Payment Interface(UPI)
-  Bill  Payment  services  -  Bill  payment  of  utility  bills,  (Direct-to-Home)  DTH/Mobile recharges, EMI (Equated Monthly Instalment) payments, insurance etc.
-  Insurance  services  for  IPPB  customers  -  Life,  Health,  Vehicle  insurance  &  Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY)
-  Post Office Savings Account (POSA) linkage with IPPB accounts
-  Online Payment for Post Office Savings schemes - Public Provident Fund (PPF), Sukanya Samriddhi Yojana (SSA), Recurring Deposit (RD)
-  Digital Life Certificate (DLC) services - Facilitate submission of DLC for any pensioners of central/state/Employees Provident Fund Organisation (EPFO)
-  Aadhaar based  services  -  Mobile Number update  in  Aadhaar  for any citizen and  Child Enrolment services for any child (0 - 5-year-old)
-  Cash Management  services -Collection of dues from customers of corporates/ government bodies

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