Lok Sabha Question No. 1804 (UNSTARRED), answered on 2021-12-08
Subject: CSC
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: K. Shanmuga Sundaram, P. Velusamy

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED DIARY No. 1804

TO BE ANSWERED ON: 08.12.2021

## COMMON SERVICE CENTRES

1804:

SHRI SHANMUGA SUNDARAM K.:

SHRI VELUSAMY P.:

Will the Minister of ELECTRONICS & INFORMATION TECHNOLOGY be pleased to state:-

- (a)  the  details  of  the  CSC  (Common  Service  Centre),  the  scheme  launched  by  the  Ministry  which  started allowing its village level entities for easy delivery of essential items in villages, gram panchayats and other rural areas;
- (b) whether the CSCs are allowed to sell non-essential items and other essential items to the villagers and if so, the details thereof;
- (c) whether the Government has any proposal to use these CSCs for supplying medicines to the rural areas at door steps and if so, the details thereof; and
- (d) whether the Ministry has any collaborative agreement with any big pharma companies in this regard and if so, the details thereof?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI RAJEEV CHANDRASEKHAR)

(a):Ministry of Electronics and Information Technology (MeitY) has implemented the network of Common Services Centres (CSC) under the Digital India Programme. The CSC scheme envisages setting up of at-least one  CSC  in  each  of  2.50  lakh  Gram  Panchayats  (GPs)  across  the  country,  for  delivery  of  various Government-to-Citizen  (G2C)  and  other  citizen-centric  e-Services  to  citizens.  It  is  a  self-sustainable entrepreneurship model which is run by Village Level Entrepreneurs (VLEs). As on Oct, 2021, total 4,18,436 CSCs are functional across all states & Union Territories of the country, out of which, total 3,25,781 CSCs are functional at Gram Panchayat (GP) level.

(b):The CSC 2.0 is envisaged as a self-sustainable, transaction-based service delivery model, for delivering a large  bouquet  of  e-services  through  a  single  delivery  technological  platform  known  as  Digital  Seva  (DS) Platform,  which  would  increase  the  sustainability  of  the  CSCs  across  the  country.  Therefore,  CSCs  can deliver any service which may be offered either by the Government, private or social organisations.

(c):CSC has collaborates with various partners for the online ordering and delivery of allopathy, homeopathy and Ayurveda medicines and health/ wellness products through the Digital Seva Portal.

In addition to that, CSC has been engaged under the Ayushman Bharat Pradhan Mantri - Jan ArogyaYojana (AB PM-JAY) for the purpose of issuance of Ayushman cards to the eligible beneficiaries of the scheme after necessary verification.

- (d):CSC  collaborates  with  Tata  1mg  and  Pharmeasy  for  the  online  ordering  and  delivery  of  prescription based  Allopathy  medicine  and  health  &  wellness  Over  The  Counter  (OTC)  products,  and  with  JIVA  and Patanjali for the online  ordering  and delivery of Ayurveda Over The Counter (OTC) products at the door steps of the citizens.

CSC also has a tie-up with WelcomeCure for the supply of homeopathy medicines to the citizens based on the recommendation and prescription of the homeopathy doctors through Tele-consultation service. ********