Lok Sabha Question No. 4238 (UNSTARRED), answered on 2023-03-27
Subject: eShram Portal Collapsed Multiple Times
Ministry: LABOUR AND EMPLOYMENT
Asked by: Magunta Sreenivasulu Reddy, Amar Singh, Mohammad Jawed

## MINISTRY OF LABOUR AND EMPLOYMENT

## GOVERNMENT OF INDIA LOK SABHA

UNSTARRED QUESTION NO. 4238

## TO BE ANSWERED ON 27.03.2023

## ESHRAM PORTAL COLLAPSED MULTIPLE TIMES

4238. SHRI MAGUNTA SREENIVASULU REDDY:

DR. AMAR SINGH:

DR. MOHAMMAD JAWED:

Will  the  Minister  of  LABOUR  AND  EMPLOYMENT  be  pleased  to state:

- (a)whether  the  eShram  portal  has  collapsed  multiple  times  due  to
- heavy traffic, if so, the details thereof;
- (b)whether the Government has taken any steps to redress the same and if so, the details thereof;
- (c)whether the Government has taken any steps to make the eShram portal disabled friendly, if so, the details thereof, if not, the reasons therefor;
- (d)whether the Government has any plans to link the eShram card with other cards such as One Nation One Ration card to make delivery of benefits to workers more efficient, if so, the details thereof, if not, the reasons therefor;
- (e)whether  the  eShram  portal  has  helped  the  beneficiaries  gain employment, if so, the details thereof; and
- (f)whether the Government has any justification as to why the eShram portal ignored the employers' role in the registration of workers?

## ANSWER

## MINISTER OF STATE FOR LABOUR AND EMPLOYMENT (SHRI RAMESWAR TELI)

- (a) to (f): On  26th  August,  2021  Ministry  of  Labour  &  Employment launched eShram  portal to create a National Database of the Unorganised  Workers.  The  eShram  portal  was  initially  designed  to have a daily registration capacity of 10  - 15 lakhs/day. However, the portal  received  unprecedented  response  from  unorganised  workers and the actual load increased beyond the initial designed capacity. To address this issue, eShram portal capacity was increased to support registrations upto 80 lakhs/day.

The differently abled assistive features of the portal enables people with visual impairments to access the website using assistive  technologies,  such  as  screen  readers.  A  user  with  visual disability  can  access  this  website  using  font  magnifiers  and  screen readers.  Further,  Ministry  has  on-boarded  more  than  4  lakh  Common Service Centres for registration on eShram portal.

One of the main objectives of the eShram portal other than registration  is  to  facilitate  delivery  of  benefits  of  social  security schemes  to  the  unorganised  workers  through  integration  with  other Government  portals.  In  this  regard,  data  sharing  guidelines  with Central Ministries/ Departments has also been issued on 02.03.23 for exchange  of  eShram  data  with  Central  Ministries/  Departments  for monitoring  and  targeted  delivery  of  Welfare  Schemes.  The  eShram Public Distribution (DFPD) i.e. One Nation One Ration Card (ONORC) data and are data has been matched with Department of Food and it has been observed that 20.63 crore eShram  registrants registered on ONORC.

In  order  to  provide  the  job  opportunity  to  the  unorganised workers, the e-Shram portal is integrated with National Career Service (NCS)  portal.  So  far,  more  than  13  Lakh  eShram  registered  workers have registered on the NCS portal for job opportunities.

The  employers  can  always  encourage  and  motivate  their unorganised workers to register themselves on the e-Shram portal. In this regard, discussions are held from time to time with the concerned stakeholders to encourage registration on eShram portal.

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