Lok Sabha Question No. 497 (UNSTARRED), answered on 2021-12-01
Subject: Errors in Aadhaar
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: Hibi Eden

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 497

TO BE ANSWERED ON 01.12.2021

## ERRORS IN AADHAAR

## 497. SHRI HIBI EDEN:

Will the Minister of ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state:

- (a) whether the Government has taken note of the fact that operators are committing mistakes while entering/recording data of people applying/updating for Aadhaar Cards across the country and if so, the details thereof along with action taken by the Government;
- (b) whether the Unique Identification Authority of India (UIDAI) has placed robust quality check and  process  at  the  enrolment  centres  and  in  the  UIDAI  data  centre  with  emphasis  on  corrective measures by imparting training to the operators and if so, the details thereof;
- (c) whether the UIDAI plans to simultaneously amend or update all the documents and certificates of a citizen by accepting one single application and if so, the details including the list of documents that can be updated or modified at the same time without any special application; and
- (d)  whether  the  proposal  for  facilitating  correction  at  the  same  time  in  various  documents  of  a person, including Aadhaar is approved by the States and if so, the details thereof?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI RAJEEV CHANDRASEKHAR)

(a)  and  (b):Yes,  Sir.    Government  is  aware  of  the  typing  errors  being  committed  by  operators  in some centres including Aadhaar Seva Kendra. UIDAI for improving the system and to reduce errors has made provision for two screens in all the Enrolment Kits. The resident enrolling for Aadhaar can check  the  demographic  details  being  recorded  in  their  Aadhaar  on  the  screen  (in  English  and Regional  Language)  in  front  of  them  and  ask  the  operator  to  enter  correct  information  then  and there, if entered wrongly.

Further UIDAI has a comprehensive program to minimize the errors by training/ skill enhancement of its operators from time to time. Accordingly, UIDAI takes all precautions to minimize mistakes by  the  operators.  In  addition,  the  requests  submitted  by  the  resident  are  verified  through  various processes  at  back  end  for  quality  check  and  upon  detection  of  any  mistake,  UIDAI  takes  action against  the  Registrar  and  operator  as  per  the  'Policy  for  enforcing  of  Aadhaar  (Enrolment  and Update)  Regulations  2016,  processes,  standards,  guidelines,  data  quality  and  containing  corrupt  / fraudulent practices' available under the link: https://uidai.gov.in/images/resource/Policy-forenforcing-process-guidelines-dated-24-03-2021.pdf  The  action  against  Registrar  and  Enrolment operators includes suspension of operator and imposition of financial disincentive on the Registrar.

(c)  and  (d):No Sir. Currently there is no such proposal to amend data of Aadhaar holder in other documents while updating the database in Aadhaar.

Aadhaar system has data of all Aadhaar holders of the country in a central repository. It is designed to capture  minimum  data  so as to provide only identity related functions (issuance and authentication). Aadhaar system is not designed to collate and pool various data and hence does not become  a  single  central  data  repository  having  all  knowledge  about  residents.  It  has  no  linkage information  (such  as  PAN,  driving  license,  PDS  Card,  EPIC  number)  to  any  other  system.  This design allowed transaction data to reside in specific systems in a federated model.

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