Lok Sabha Question No. 1319 (UNSTARRED), answered on 2022-02-09
Subject: Last Mile Delivery
Ministry: PLANNING
Asked by: Rattan Lal Kataria

- (a) Yes, Sir.
- (b) The  last  mile  delivery  and  all-touching  and  all-inclusive  development  model  has been prioritized in the country. Brief details of the major initiatives, to achieve the same, are as follows:
1. Aadhaar - It provides digital identity to the residents of India. It has enrolled 1.32 billion persons. It has so far served 66.7 billion e-Authentications and 11 billion eKnow Your Customers (KYCs).

## GOVERNMENT OF INDIA MINISTRY OF PLANNING

## LOK SABHA

## UNSTARRED QUESTION NO. 1319 TO BE ANSWERED ON 09.02.2022

## LAST MILE DELIVERY

## †1319. SHRI RATTAN LAL KATARIA:

Will the Minister of PLANNING be pleased to state:

- (a) whether last mile delivery and all-touching and all-inclusive development model has been prioritized in the country;
- (b) if so, the details thereof;
- (c) whether  the  benefits  of  people  oriented  schemes  of  the  Union  Government  are reaching all eligible beneficiaries through JAM (Jan-Dhan, Aadhar and Mobile) and DBT (Direct Benefit Transfer);
- (d) if so, the details thereof and if not, the reasons therefor;
- (e) whether Digital India has made the economy of the country transparent and created new opportunities for the youth; and
- (f) if so, the details thereof?

## ANSWER

MINISTER OF STATE (INDEPENDENT CHARGE) OF MINISTRY OF STATISTICS & PROGRAMME IMPLEMENTATION; MINISTER OF STATE (INDEPENDENT CHARGE) OF MINISTRY OF PLANNING AND MINISTER OF STATE IN THE MINISTRY OF CORPORATE AFFAIRS

## ( RAO INDERJIT SINGH )

2. Jan  Dhan  Yojana -  It  is  the  leading  financial  inclusion  scheme.  It  has  provided bank account facilities to 44.51 crore beneficiaries. There is ₹157,455 crore balance in beneficiary accounts. 1.26 lakh Bank Mitras are working under this yojana.
3. Mobile and Internet - India is the vibrant place for telecom and mobiles. There are a total of 117 crore mobile subscribers. Out of these, 63.8 crore are from urban, and 52.8 crore are from rural. There are total of 83.4 crore internet subscribers.
4. Direct  Benefit  Transfers  (DBT) -  DBT  Platform  is  facilitating  the  transfer  of benefits directly to the beneficiaries of government schemes. A total of Rs 20.9 lakh crore has been disbursed through DBT. The platform is integrated with 312 schemes across 54 Ministries. The Platform has led to an estimated gain of Rs. 2.2 lakh crore.
5. Common Services Centres (CSCs) - CSCs are the largest e-service delivery centres in rural areas in the world. The CSCs are run by village level entrepreneurs. There are  4.47  lakh  CSCs  and  out  of  these,  3.48  lakh  CSCs  are  operational  at  the  Gram Panchayat level. It offers a portfolio of 350+ Services. There are 73,403 village-level women entrepreneurs. CSCs also operate 2.39 lakh Gramin e-Stores, which basically provide e-commerce like services to people living in rural areas.
6. Pradhan Mantri Gramin Digital Saksharta Abhiyan (PMGDISHA) -PMGDISHA  is the digital literacy scheme that includes financial literacy. PMGDISHA aims to  make  at  least  one  person  digitally  literate  in  every  family  / household. As a part of financial literacy, hands-on trainings are imparted on digital payments.  5.52 crore candidates are registered, 4.68 crore candidates are trained, and 3.47 crore candidates are certified under PMGDISHA.
7. DIGILOCKER - It is one of the leading paperless initiatives. It has 9.2 crore users. It  offers  4.86  billion  issued  documents.  It  has  on-boarded  1692  issuers  and  349 requestor organisations.
8. Unified  Mobile  Application  for  New-age  Governance ( UMANG) -  It  has  been developed  by  the  Government  to  offer  all  government  services  through  a  single mobile app. It offers 1375 Government services (659 from Central + 716 from 32 States) from 271 Departments and 20,527 bill payment services. It has served 401+ lakh registered users and 27 lakh daily transactions.
9. MyGov -  It  is  the  largest  citizen  engagement  platform.  It  facilitates  two  way communications  between  citizens  and  the  Government  and  makes  use  of  crowd sourcing  to  deliberate  and  improve  the  government  schemes  right  from  design, implementation and post-implementation assessment. It has 2.25 crore active users. More than 11.6 lakh submitted tasks have been handled at MyGov. MyGov Helpdesk is  an  Artificial  Intelligence  (AI)  enabled  chatbot  service  provider  at  WhatsApp.  It offers covid related information, covid vaccination appointment, digilocker services such  as  Aadhar,  Permanent  Account  Number (PAN)  and  Driving  Licences.  It  has served over 7 crore users and 29 crore user messages.
10. Unified Payment Interface (UPI) - Unified Payment Interface is the leading digital payment platform. As on December 31, 2021, UPI is integrated with 282 Banks and has  processed  38.74  billion  transactions  worth  Rupees  71.6  trillion  from  January, 2021 to December, 2021.
11. Digital Infrastructure for Knowledge Sharing (DIKSHA) -The DIKSHA platform offers engaging  learning material, relevant to the prescribed school curriculum, to teachers, students and parents. It offers 6209 courses and has, so far, facilitated 453 crore learning sessions.
12. SWAYAM  PRABHA -  The  SWAYAM  PRABHA  is  a  group  of  34  Direct-ToHome  (DTH)  channels  devoted  to  the  telecasting  of  high-quality  educational programmes on a 24X7 basis using the GSAT-15 satellite. Every day, there will be

new content for at least (4) hours which would be repeated 5 more times in a day, allowing  the  students  to  choose  the  time  of  their  convenience.  The  contents  are provided by the National Programme on Technology Enhanced Learning (NPTEL), the Indian Institutes of Technology (IITs), the University Grant Commission (UGC), the Consortium for Educational Communication (CEC), the Indira Gandhi National Open  University  (IGNOU).  The  Information  and  Library  Network  (INFLIBNET) Centre maintains the web portal.

13. Ayushman Bharat - It is the largest medical insurance scheme in the world that is targeted  towards  the  needy  section  of  the  society.  The  scheme  has  offered  17.35 crore e-Cards and has facilitated 2.6 crore hospital admissions.
14. M-KISAN - Mobile based agriculture and advisory services are provided through MKISAN. The  mobile/web  technologies  used  are  Push  SMS,  Pull  SMS,  Interactive Voice Response System (IVRS), Mobile Apps and website. It helps farmers to take informed decisions for improving their farm produce as well as in taking good care of  farm  health.  5.13  crore  farmers  are  onboarded  at  the  M-Kisan  Platform.  2,462 crore  SMSes  have  been  sent  through  M-KISAN.  4.36  lakh  advisories  have  been communicated through M-KISAN.
15. E-SANJEEVANI -  It  is  the  national  tele-consultation  service  that  aims  to  provide healthcare  services  to  patients  in  their  homes.  Safe  and  structured  video-based clinical consultations, between a doctor in a hospital and a patient in the confines of his / her home, are being enabled. It has facilitated over 2.78 lakh consultation hours.
4. (c) Yes, Sir.
5. (d) The  benefits  of  people  oriented  schemes  of  the  Union  Government  are  reaching eligible beneficiaries through JAM (Jan-Dhan, Aadhar and Mobile) and DBT (Direct Benefit Transfer). The details can be seen in the point (b) above.
6. (e) Yes, Sir.
7. (f) Digital  India  has  made  the  economy  of  the  country  transparent  and  created  new opportunities  for  the  youth.  The  brief  details  on  major  initiatives,  related  to  the economy and opportunities for the youth, are as follows:
1. Unified Payment Interface (UPI) - Unified Payment Interface is the leading digital payment platform. As on December 31, 2021, UPI is integrated with 282 Banks and has  processed  38.74  billion  transactions  worth  Rupees  71.6  trillion  from  January, 2021 to December, 2021.
2. Bharat Bill  Payment System (BBPS) -  BBPS  has  been  made  operational  as  one stop  solution  for  all  bill  payments.  As  on  December  31,  2021,  BBPS  is  integrated with 20,374 Billers and has processed 562.31 million transactions worth Rupees 959 trillion from January, 2021 to December, 2021.
3. Goods and Services Tax (GST) Network - It is facilitating One Nation One Tax Platform. There are 1.34 crore registered tax payers on the platform. Rs 41.23 lakh crores  of   payment  has  been  facilitated  through  the  portal  (excluding  IGST  on imports). Over 242.69 crore e-way bills and 1492 crore invoice uploads have been done through the platform.
4. Performance-linked  Incentive  scheme  in  electronics  manufacturing  (PLI) -Ministry  of  Electronics  &  Information  Technology  (MeitY)  has  launched  several Performance-linked Incentive Schemes for electronics manufacturing in India. With

- the  approval  of  the  programme  for  development  of  semiconductors  and  display manufacturing ecosystem in India at an outlay of Rs.76,000 crore (>10 billion US Dollars),  the  Government  of  India  has  announced  incentives  for  every  part  of  the supply  chain  including  electronic  components,  sub-assemblies  and  finished  goods. Incentive  support  to  the  tune  of  Rs.55,392  crore  (7.5  billion  US  Dollars)  has  been approved  under  PLI  for  Larges  Scale  Electronics  Manufacturing,  PLI  for  IT Hardware, Scheme for Promotion of Manufacturing of Electronics Components and Semi-Conductors  and  Modified  Electronics  Manufacturing  Clusters  (EMC  2.0) Scheme.  Semiconductors  and  displays  are  the  foundation  of  modern  electronics, driving  the  next  phase  of  digital  transformation  under  Industry  4.0.  These  PLI schemes in electronics manufacturing are critical for strengthening strong electronics ecosystem in the country and are instrumental in generating skilled jobs.
5. Government e-Marketplace (GeM) -  GeM  is  enhancing  transparency,  efficiency and speed in public procurement. It provides the tools of e-bidding, reverse e-auction and  demand  aggregation  to  facilitate  the  government  users  in  achieving  the  best value for their money. There are over 57,000 buyer organizations and 37 lakh sellers on-boarded  at  the  platform.  Over  45.6  lakh  products  are  available  at  GeM.  It  has processed a total of 88.9 lakh orders worth Rs. 1.88 lakh crore. There are 747,839 Micro  and  Small  Enterprises  (MSE)  sellers  and  service  providers  and  they  have received order value of 56.28% of total order (i.e. over Rs 1 lakh crore).
6. Future  Skills  Prime -  This  programme  aims  to  create  an  up-skilling  /  re-skilling ecosystem  in  10  emerging  technologies,  such  as  artificial  intelligence,  internet  of things,  block-chain,  3D  printing,  augmented  reality/virtual  reality  (AR/VR),  cyber security, cloud computing, etc., to facilitate continuous enhancement of skills of IT professionals  in  line  with  their  aspirations  and  aptitude.  The  pan-India  network  of Centre for Development of Advanced Computing (C-DAC) and National Institute of Electronics  and  Information  Technology  (NIELIT)  Centres  is  also  leveraged  to extend  the  reach  of  this  programme  in  smaller  towns  &  remote  locations  through blended-learning programmes.

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