Lok Sabha Question No. 1330 (UNSTARRED), answered on 2022-12-14
Subject: CPENGRAMS
Ministry: PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS
Asked by: S. Jothimani

## GOVERNMENT OF INDIA MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS (DEPARTMENT OF PENSION & PENSIONER'S WELFARE)

## LOK SABHA

## UNSTARRED QUESTION NO. 1330

(TO BE ANSWERED ON 14.12.2022)

## CPENGRAMS

## 1330. MS. S. JOTHIMANI:

Will the PRIME MINISTER be pleased to state:

- (a) the  number  of  grievances  filed  on  CPENGRAMS,  bifurcated  by  causes,-delay  in pensions, incorrect sanction of pensions and non-payment of arrears;
- (b) the number of pension grievances filed on CPENGRAMS that were not disposed within the stipulated period of 60 days since 2019, year-wise;
- (c) the number of appeals filed against the initial redressal order; and
- (d) the steps taken/being taken by the Government to simplify the procedure required to be followed to obtain medical certificates for claiming family pensions?

## ANSWER

MINISTER OF STATE IN THE MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS AND MINISTER OF STATE IN THE PRIME MINISTER'S OFFICE (DR. JITENDRA SINGH)

## (a) to (c):   Sir, a tabular statement as below:

| Financial Year               |                                        |                                                                                     |                                                                |                                  |                                     |
|------------------------------|----------------------------------------|-------------------------------------------------------------------------------------|----------------------------------------------------------------|----------------------------------|-------------------------------------|
|                              | Total Grievance Received During Period | Delay or incorrect sanction of pension/family pension and other retirement benefits | Non-payment of arrear of pension and other retirement benefits | Disposed in Greater than 60 Days | Total Appeal Received During Period |
| 2019-2020                    | 39684                                  | 15983                                                                               | 1894                                                           | 5729                             | -                                   |
| 2020-2021                    | 49788                                  | 18748                                                                               | 2157                                                           | 6231                             | 215                                 |
| 2021-2022                    | 62874                                  | 30999                                                                               | 3448                                                           | 5116                             | 2075                                |
| 2022-2023 ( as on 6.12.2022) | 36785                                  | 11891                                                                               | 3803                                                           | 1781                             | 5082                                |

(d):   There is no requirement of submission of a medical certificate by the member of the family of  the  deceased  Government  Servant/Pensioner  for  claiming  family  pension.  However,  in accordance with Rule 50 of CCS(Pension) Rules,2021, in the case of a child or sibling of the deceased  Government  Servant/Pensioner,  who  is  suffering  from  any  mental  or  physical disability,  a  certificate  of  disability  issued  by  one  of  the  following  authority  is  required  to  be submitted for claiming family pension;

- (i)    An authority competent to issue disability certificate in accordance with the Rights of Persons  with  Disabilities  Act,  2016  (49  of  2016),  the  Rights  of  Persons  with Disabilities  Rules,  2017  and  the  guidelines  and  notifications  issued  by  the  Central Government or a State Government or a Union territory administration; or
- (ii)    A Medical Board comprising of a Medical Superintendent or a Principal or a Director or Head of the Institution or his nominee as Chairman and two other members, out of which at least one shall be a Specialist in the particular area of disability, setting out, as far as possible, the exact mental or physical condition of the child.

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