Lok Sabha Question No. 4817 (UNSTARRED), answered on 2023-03-29
Subject: Number of Post Offices
Ministry: COMMUNICATIONS
Asked by: Ajay Nishad

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF POSTS

## LOK SABHA UNSTARRED QUESTION NO. 4817 TO BE ANSWERED ON 29 TH   MARCH, 2023

## NUMBER OF POST OFFICES

## †4817. SHRI AJAY NISHAD:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) the details of the number of post offices across the country including Bihar and Jharkhand including the total number of savings accounts in these post offices, State/UT-wise;
- (b) whether there has been an increase in the number of such accounts during the last three years and if so, the details thereof;
- (c) whether the Government proposes to provide digital banking services to the said post office savings account holders, if so, the details thereof;
- (d) the details of the services being provided to these account holders; and
- (e) the details of the scheme, if any proposed by the Government for these account holders?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS (SHRI DEVUSINH CHAUHAN)

(a) & (b). Number of post offices across country including Bihar and Jharkhand and the total number of savings accounts in these post offices, State/UT-wise, is attached as Annexure - A. There is no increase in number of such accounts during the last three years.

(c) & (d). Digital banking services have been made available to these account holders through CBS (Core Banking Solution) and IPPB (India Post Payments Bank). The following services are provided to these account holders.

- (1). Automatic Teller Machine (ATM) facilities
- (2). Internet Banking & Mobile Banking
- (3). National Electronic Fund Transfer (NEFT) / Real Time Gross Settlement (RTGS) services for transfer of funds from post office to bank and vice versa
- (4). Electronic Clearing Services (ECS) facility  - for crediting the interest  & maturity amount in bank accounts
- (5). e-Passbook facility to view the balance and mini-statement
- (6). India Post Payments Bank - Post Office Savings Accounts linkage services for all types of digital transactions
- (7). Interactive Voice Response System (IVRS) facility
- (e). There is no new scheme under proposal for these account holders.

## Annexure-A

## Annexure referred to in reply of para (a) for Lok Sabha unstarred question no. 4817 to be answered on 29 th  March 2023 regarding 'Number of Post Offices'

| Postal Circle    | States / Union Territories Covered                                   | Number of Post Offices   | Number of Savings Accounts   |
|------------------|----------------------------------------------------------------------|--------------------------|------------------------------|
| Andhra Pradesh   | Andhra Pradesh                                                       | 10,609                   | 38,38,241                    |
| Assam            | Assam                                                                | 4,005                    | 18,31,471                    |
| Bihar            | Bihar                                                                | 9,302                    | 33,17,743                    |
| Chhattisgarh     | Chhattisgarh                                                         | 4,299                    | 9,41,303                     |
| Delhi            | Delhi                                                                | 509                      | 8,56,397                     |
| Gujarat          | Gujarat and Dadra and Nagar Haveli and Daman & Diu                   | 8,838                    | 41,11,573                    |
| Haryana          | Haryana                                                              | 2,697                    | 16,37,823                    |
| Himachal Pradesh | Himachal Pradesh                                                     | 2,795                    | 22,42,693                    |
| Jammu & Kashmir  | Jammu & Kashmir and Ladakh                                           | 1,695                    | 5,49,142                     |
| Jharkhand        | Jharkhand                                                            | 4,031                    | 12,13,087                    |
| Karnataka        | Karnataka                                                            | 9,621                    | 77,45,461                    |
| Kerala           | Kerala and Lakshadweep                                               | 5,063                    | 29,10,627                    |
| Madhya Pradesh   | Madhya Pradesh                                                       | 8,791                    | 22,64,949                    |
| Maharashtra      | Maharashtra Goa                                                      | 13,688                   | 55,27,891                    |
| North East       | Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Tripura and Nagaland | 2,913                    | 6,54,382                     |
| Odisha           | Odisha                                                               | 8,490                    | 32,29,227                    |
| Punjab           | Punjab and Chandigarh                                                | 3,853                    | 18,11,917                    |
| Rajasthan        | Rajasthan                                                            | 10,287                   | 22,48,054                    |
| Tamil Nadu       | Tamil Nadu and Puducherry                                            | 11,865                   | 71,45,629                    |
| Telangana        | Telangana                                                            | 6,208                    | 37,87,543                    |
| Uttar Pradesh    | Uttar Pradesh                                                        | 17,890                   | 64,31,579                    |
| Uttarakhand      | Uttarakhand                                                          | 2,722                    | 14,21,418                    |
| West Bengal      | West Bengal, Sikkim and Andaman & Nicobar Islands                    | 9,080                    | 79,75,174                    |
| Total            |                                                                      | 1,59,251                 | 7,36,93,324                  |

*****