Lok Sabha Question No. 1803 (UNSTARRED), answered on 2021-12-08
Subject: General Service Centres
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: Sanjay Haribhau Jadhav, Omprakash Bhupalsinh alias Pawan Rajenimbalkar

## GOVERNMENT OF INDIA

## MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 1803

TO BE ANSWERED ON: 08.12.2021

## GENERAL SERVICE CENTRES

## 1803.  SHRI SANJAY JADHAV: SHRI OMPRAKASH BHUPALSINH ALIAS PAWAN RAJENIMBALKAR:

Will the Minister of ELECTRONICS & INFORMATION TECHNOLOGY be pleased to state:

- (a) whether the Government has established General Service Centres to provide more effective services to citizens and if so, the details thereof and if not, the reasons therefor;
- (b) whether any such service centre has been established in Maharashtra; if so, the district-wise details thereof and if not, the reasons therefor;
- (c) whether the number of service centres in the State of Maharashtra and Uttar Pradesh are less in number as compared to other States in the country; if so, the details and the reasons thereof; and
- (d) the details of the effective steps taken by the Government to increase the number of General Service Centres in the State of Maharashtra to provide more effective services to its citizens?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI RAJEEV CHANDRASEKHAR)

- (a):  Ministry of Electronics and Information Technology (MeitY) has implemented the network of  Common  Services  Centres  (CSC)  under  the  Digital  India  Programme.  The  CSC  scheme envisages setting up of at-least one CSC in each of 2.50 lakh Gram Panchayats (GPs) across the country,  for  delivery  of  various  Government-to-Citizen  (G2C)  and  other  citizen-centric  eServices to citizens. It is a self-sustainable entrepreneurship model which is run by Village Level Entrepreneurs (VLEs). As on Oct, 2021, total 4,18,436 CSCs are functional across all states & Union  Territories  of  the  country,  out  of  which,  total  3,25,781  CSCs  are  functional  at  Gram Panchayat (GP) level.
- (b):Total 42,009 CSCs are functional in the State of Maharashtra as on Oct 2021, out of which, 31,739 are functional at Gram Panchayat (GP) level. District-wise list of CSCs in Maharashtra is attached as Annexure-I .
- (c):      As  on  31 st Oct  2021,  Uttar  Pradesh  is  leading  with  99,591  functional  CSCs,  while Maharashtra is at 2 nd place with 42,009 functional CSCs. A list of State-wise CSCs is attached as Annexure-II.
- (d):    Adequate steps have already taken to provide more effective services to citizens. The CSC programme  aims  to  set-up  at-least  one  CSC  at  2.50  lakh  Gram  Panchayats  (GPs)  across  the country. In the State of Maharashtra, all 27,875 Gram Panchayats (GPs) are covered with at-least One (1) functional CSC.

********

Annexure-I District-wise List of Functional CSCs in Maharashtra as on October-2021

| Name of the Districts   | TOTAL (Urban + Rural)   | Functional CSCs at GP Level   |
|-------------------------|-------------------------|-------------------------------|
| AHMEDNAGAR              | 1,683                   | 1,377                         |
| AKOLA                   | 939                     | 694                           |
| AMRAVATI                | 1,336                   | 1,067                         |
| AURANGABAD              | 1,841                   | 1,362                         |
| BEED                    | 2,183                   | 1,708                         |
| BHANDARA                | 1,061                   | 951                           |
| BULDHANA                | 1,641                   | 1,333                         |
| CHANDRAPUR              | 1,012                   | 815                           |
| DHULE                   | 1,033                   | 795                           |
| GADCHIROLI              | 532                     | 462                           |
| GONDIA                  | 1,042                   | 921                           |
| HINGOLI                 | 911                     | 740                           |
| JALGAON                 | 1,793                   | 1,324                         |
| JALNA                   | 1,624                   | 1,332                         |
| KOLHAPUR                | 1,232                   | 1,023                         |
| LATUR                   | 1,125                   | 842                           |
| MUMBAI                  | 353                     | 6                             |
| MUMBAI SUBURBAN         | 249                     | 8                             |
| NAGPUR                  | 1,364                   | 905                           |
| NANDED                  | 1,858                   | 1,372                         |
| NANDURBAR               | 741                     | 624                           |
| NASHIK                  | 2,242                   | 1,538                         |
| OSMANABAD               | 1,211                   | 988                           |
| PARBHANI                | 1,252                   | 855                           |
| PUNE                    | 1,540                   | 997                           |
| RAIGAD                  | 573                     | 411                           |
| RATNAGIRI               | 766                     | 672                           |

| SANGLI     | 906    | 727    |
|------------|--------|--------|
| SATARA     | 1,212  | 1,063  |
| SINDHUDURG | 478    | 426    |
| SOLAPUR    | 1,574  | 1,210  |
| THANE      | 1,112  | 354    |
| WARDHA     | 664    | 549    |
| WASHIM     | 844    | 692    |
| YAVATMAL   | 1,330  | 1,071  |
| PALGHAR    | 752    | 525    |
| Total      | 42,009 | 31,739 |

## Annexure-II

| STATE/UT-WISE STATUS OF ROLL OUT CSCs AS ON 31 st OCT, 2021   | STATE/UT-WISE STATUS OF ROLL OUT CSCs AS ON 31 st OCT, 2021   | STATE/UT-WISE STATUS OF ROLL OUT CSCs AS ON 31 st OCT, 2021   |
|---------------------------------------------------------------|---------------------------------------------------------------|---------------------------------------------------------------|
|                                                               | Functional CSCs (Urban+Rural)                                 | Functional CSCs at GP level                                   |
| State/UT                                                      | 31 Oct'21                                                     | 31 Oct'21                                                     |
| Andhra Pradesh                                                | 8,312                                                         | 6,160                                                         |
| Arunachal Pradesh                                             | 145                                                           | 105                                                           |
| Assam                                                         | 8,962                                                         | 8,104                                                         |
| Bihar                                                         | 36,374                                                        | 32,321                                                        |
| Chhattisgarh                                                  | 17,400                                                        | 13,757                                                        |
| Goa                                                           | 135                                                           | 89                                                            |
| Gujarat                                                       | 10,823                                                        | 7,495                                                         |
| Haryana                                                       | 18,486                                                        | 12,993                                                        |
| Himachal Pradesh                                              | 4,473                                                         | 3,919                                                         |
| Jharkhand                                                     | 15,869                                                        | 13,533                                                        |
| Karnataka                                                     | 12,003                                                        | 7,803                                                         |
| Kerala                                                        | 5,209                                                         | 4,048                                                         |
| Madhya Pradesh                                                | 37,470                                                        | 28,036                                                        |
| Maharashtra                                                   | 42,009                                                        | 31,739                                                        |
| Manipur                                                       | 903                                                           | 737                                                           |
| Meghalaya                                                     | 944                                                           | 843                                                           |
| Mizoram                                                       | 333                                                           | 225                                                           |
| Nagaland                                                      | 428                                                           | 283                                                           |
| Odisha                                                        | 14,633                                                        | 12,731                                                        |

| Punjab           | 10,724   | 7,595    |
|------------------|----------|----------|
| Rajasthan        | 18,327   | 14,817   |
| Sikkim           | 73       | 59       |
| Tamil Nadu       | 10,980   | 7,151    |
| Telangana        | 5,843    | 4,002    |
| Tripura          | 1,392    | 1,207    |
| Uttar Pradesh    | 99,591   | 77,900   |
| Uttarakhand      | 8,221    | 6,131    |
| West Bengal      | 18,831   | 16,891   |
| State Total      | 4,08,893 | 3,20,674 |
| Andaman &Nicobar | 51       | 30       |
| Chandigarh       | 89       | 7        |
| Dadra &NH, D&D   | 59       | 39       |
| Delhi            | 3,438    | 224      |
| Jammu &Kashmir   | 5,608    | 4,609    |
| Ladakh           | 73       | 65       |
| Lakshadweep      | 15       | 15       |
| Puducherry       | 210      | 118      |
| UT Total         | 9,543    | 5,107    |
| GRAND TOTAL      | 4,18,436 | 3,25,781 |

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