Lok Sabha Question No. 1668 (UNSTARRED), answered on 2022-07-27
Subject: Model for Disburshal of Money
Ministry: COMMUNICATIONS
Asked by: Prathap Simha, L.S. Tejasvi Surya

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF POSTS

## LOK SABHA UNSTARRED QUESTION No 1668 TO BE ANSWERED ON 27 th  JULY, 2022

## MODEL FOR DISBURSAL OF MONEY

## 1668.   SHRI PRATHAP SIMHA: SHRI L.S. TEJASVI SURYA:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) the number of postmen/postwomen being employed to disburse money, as part of their benefit transfer or withdrawal, to customers holding post office accounts, State-wise;
- (b) the total amount which has been transferred to customers in the form of such door delivery, year-wise, since the introduction of such a service;
- (c) the  number  of  ATMs  available  for  holders  of  post  office  accounts  and  the  general location of such ATMs; and
- (d) whether the Government is looking at or considering any other safer/more efficient/cost effective model for disbursal of money to customers holdings post office accounts and if so, the details thereof?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS (SHRI DEVUSINH CHAUHAN)

- (a) State/Union Territory-wise detail of postmen/postwomen, Gramin Dak Sevak (GDS) (male and female) being deployed to disburse money to customers holding India Post Payments Bank (IPPB) accounts is given at Annexure-I .
- (b) Financial year-wise  detail  of  Aadhaar  Enabled  Payment  System  (AePS)  cash withdrawal and IPPB cash withdrawal is given at Annexure-II .
- (c) 1,000 interoperable ATMs have been installed by Department of Posts. 769 such ATMs are located in the premises of the Head Post Offices and 231 ATMs in the premises of other prominent post offices. Post office account holders can also use other ATMs for withdrawal of money.
- (d) The  cash  withdrawal  transactions  in  IPPB  are  based  on  customer  biometric  based Aadhaar authentication or One-Time Password (OTP) based authentication to the registered mobile number, which ensures safer, more  efficient  and  cost-effective  disbursement  to  the intended beneficiary.

## Annexure I

Annexure referred to in reply of Para (a) for Lok Sabha unstarred question no.  1668 to be answered on 27 th July, 2022 regarding 'Model for Disbursal of Money'

| State/Union Territory            |   Postmen |   Postwomen | Gramin Dak Sevak (Female)   | Gramin Dak Sevak (Male)   |   Grand Total |
|----------------------------------|-----------|-------------|-----------------------------|---------------------------|---------------|
| Andaman &Nicobar                 |         4 |           1 | -                           | -                         |             5 |
| Andhra Pradesh                   |      2690 |         381 | 1555                        | 6126                      |         10752 |
| Arunachal Pradesh                |        31 |           5 | 20                          | 56                        |           112 |
| Assam                            |       556 |         133 | 418                         | 1795                      |          2902 |
| Bihar                            |       997 |          38 | 402                         | 5219                      |          6656 |
| Chandigarh                       |        42 |          19 | 2                           | 4                         |            67 |
| Chhattisgarh                     |       207 |          32 | 224                         | 1564                      |          2027 |
| Dadra &Nagar Haveli & Daman &Diu |         9 |           3 | 12                          | 16                        |            40 |
| Delhi                            |      1369 |          35 | 3                           | 43                        |          1450 |
| Goa                              |       171 |          36 | 52                          | 85                        |           344 |
| Gujarat                          |      1996 |         155 | 774                         | 5123                      |          8048 |
| Haryana                          |       530 |          59 | 255                         | 1659                      |          2503 |
| Himachal Pradesh                 |       530 |          72 | 444                         | 1668                      |          2714 |
| Jammu &Kashmir                   |       281 |          28 | 125                         | 672                       |          1106 |
| Jharkhand                        |       221 |          10 | 128                         | 1557                      |          1916 |
| Karnataka                        |      2798 |         604 | 1718                        | 4627                      |          9747 |
| Kerala                           |      1230 |         978 | 1647                        | 1273                      |          5128 |
| Ladakh                           |         6 |           9 | 31                          | 32                        |            78 |
| Lakshadweep                      |         2 |           2 | -                           | -                         |             4 |
| Madhya Pradesh                   |      1419 |         105 | 650                         | 5757                      |          7931 |
| Maharashtra                      |      4858 |         625 | 1570                        | 8515                      |         15568 |
| Manipur                          |        71 |          12 | 62                          | 251                       |           396 |
| Meghalaya                        |        81 |          25 | 75                          | 96                        |           277 |
| Mizoram                          |        24 |          18 | 45                          | 131                       |           218 |
| Nagaland                         |        37 |           8 | 27                          | 71                        |           143 |
| Odisha                           |       986 |         122 | 922                         | 4144                      |          6174 |
| Puducherry                       |        62 |          23 | 32                          | 37                        |           154 |
| Punjab                           |       953 |         186 | 945                         | 2045                      |          4129 |
| Rajasthan                        |      1388 |          38 | 192                         | 6376                      |          7994 |
| Sikkim                           |        14 |           3 | 24                          | 38                        |            79 |
| Tamil Nadu                       |      3379 |        1513 | 3859                        | 4629                      |         13380 |
| Telangana                        |      1379 |         151 | 653                         | 3367                      |          5550 |
| Tripura                          |        94 |          24 | 68                          | 315                       |           501 |
| Uttar Pradesh                    |      2751 |          99 | 770                         | 12344                     |         15964 |
| Uttarakhand                      |       277 |          31 | 155                         | 1544                      |          2007 |
| West Bengal                      |      1453 |         134 | 678                         | 3916                      |          6181 |
| Grand Total                      |     32896 |        5717 | 18537                       | 85095                     |        142245 |

## Annexure II

Annexure referred to in reply of Para (b) for Lok Sabha unstarred question no. 1668 to be answered on 27 th July, 2022 regarding 'Model for Disbursal of Money'

| Financial Year            |   Aadhar Enabled Payment System (AePS) Cash Withdrawal Amount (in Rs. Crores) |   India Post Payments Bank (IPPB) Cash withdrawal Amount (in Rs. Crores) |
|---------------------------|-------------------------------------------------------------------------------|--------------------------------------------------------------------------|
| 2022-23 (till June, 2022) |                                                                          1905 |                                                                     1343 |
| 2021-22                   |                                                                          9207 |                                                                     4882 |
| 2020-21                   |                                                                         10860 |                                                                     3803 |
| 2019-20                   |                                                                           873 |                                                                      788 |

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