Lok Sabha Question No. 1917 (UNSTARRED), answered on 2022-12-19
Subject: Grievance Redressal Mechanism for Employees of Kendriya Vidyalaya Sangathan
Ministry: Education
Asked by: Rajveer (Raju Bhaiya) Singh, Bhola Singh, Sukanta Majumdar

## GOVERNMENT OF INDIA MINISTRY OF EDUCATION DEPARTMENT OF SCHOOL EDUCATION & LITERACY

## LOK SABHA

## UNSTARRED QUESTION NO.1917 ANSWERED ON 19.12.2022

## GRIEVANCE REDRESSAL MECHANISM FOR

## EMPLOYEES OF KENDRIYA VIDYALAYA SANGATHAN

## 1917. SHRI RAJVEER SINGH (RAJU BHAIYA):

## SHRI BHOLA SINGH: DR. SUKANTA MAJUMDAR:

Will the Minister of EDUCATION be pleased to state:

- (a) whether  there  is  any  grievance  redressal  mechanism  for  the  employees  of Kendriya Vidyalaya Sangathan (KVS);
- (b) if so, the details thereof along with the number of grievances received/disposed-off/pending;
- (c) the average disposal time of grievance during the current year;
- (d) the reasons and duration of pendency along with the steps being taken by the Government to settle them;
- (e) whether there are a number of posts lying vacant in KVS;
- (f) if  so,  the  details  thereof  including  number  of  sanctioned,  filled  and  vacant posts in KVS, cadre-wise; and
- (g) the details of the teachers recruited in KVS since 2019 and the steps being taken to fill these vacancies in time by the KVS?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF EDUCATION (SMT. ANNPURNA DEVI)

(a) to (d) Yes, Sir. Kendriya Vidyalaya Sangathan (KVS) has full-fledged Grievance Redressal  Mechanism  for  redressing  the  Grievances  of  its  employees  received through  CPGRAM portal as well  as  received  directly.  A    Joint  Commissioner  level officer  in  KVS  is  the  Central  Grievance  Officer  and  an  Assistant  Commissioner  in each  Regional  Office  is  assigned  the  responsibility  at  regional  level  to  attend  the grievances. Average disposal time of grievances is 25 days.   KVS  has  taken  utmost care  for  timely  disposal  of  the  grievances.  The  details  of  grievances  received  / disposed of / pending from 01/01/2022 to 09/12/2022 are as under:

|   Brought forward |   Received |   Disposed of |   Pending |
|-------------------|------------|---------------|-----------|
|               181 |       3132 |          3152 |       161 |

(e)  to  (g)  KVS  has  informed  that  there  are  14461  vacancies  of  teaching  and  nonteaching  posts  in  KVs  across  the  country.    Due  to  COVID-19  pandemic,  no recruitment has been made since 2019.  KVS has started the process of filling up of vacancies of teaching and non-teaching posts for which advertisements have been issued recently.  Vacancies  arise due to transfer, retirement etc. from time to time. Filling  up  of  vacancies  is  a  continuous  process  and efforts  are  made  to fill  up  the vacancies as per the provisions of the relevant recruitment rules. Teachers are also engaged  by  KVS  on  contractual  basis  for  temporary  duration  to  ensure  that  the teaching-learning process is not hampered.

The cadre-wise details of operational posts, filled-up posts and vacancies, as on 01.11.2022 are as under:-

| Cadre        |   Operational posts |   Filled up |   Vacancies |
|--------------|---------------------|-------------|-------------|
| Teaching     |               49858 |       37089 |       12769 |
| Non-Teaching |                6990 |        5298 |        1692 |
| Total        |               56848 |       42387 |       14461 |

*****