Lok Sabha Question No. 2419 (UNSTARRED), answered on 2023-03-15
Subject: India Post Payments Bank
Ministry: COMMUNICATIONS
Asked by: Rajeshbhai Naranbhai Chudasama

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF POSTS

## LOK SABHA UNSTARRED QUESTION NO. 2419 TO BE ANSWERED ON 15 TH  MARCH, 2023

## INDIA POST PAYMENTS BANK

## 2419.   SHRI RAJESHBHAI CHUDASAMA:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) the details of the salient features of India Post Payments Bank (IPPB);
- (b) the number of districts included under the said scheme during each of the last five years, State/ UTwise;
- (c) the number of persons covered under IPPB during the above period, district-wise;
- (d) the details of the facilities provided by the Government to the IPPB account holders at present; and

(e) the steps taken/being taken by the Government to further facilitate the services for the account holders in future?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS (SHRI DEVUSINH CHAUHAN)

(a) India Post Payments Bank (IPPB) is a scheduled payment bank 100% owned by Department of Posts offering a range of products such as savings and current accounts, remittances and money transfer, direct  benefit  transfer,  bill  and  utility  payments, enterprise  & merchant  payments  and  Aadhar Enabled Payment System (AePS) services. These products and related services are being offered across multiple channels e.g. Counter Services, Micro - ATM, Mobile Banking and at the doorstep.

(b) India Post Payments Bank (IPPB) was established in the year 2018 covering 631 districts in the country  with  650  branches  in  one  go.  IPPB  through  its  650  branches  provides  services  in  all  districts through 1.38 lakh Post Offices/ access points. State/UT Wise number of districts having 650 IPPB branches is at Annexure-I.

(c) The number of persons onboarded as customer of IPPB since its establishment in the year 2018 and as on 28.02.2023 district wise are at Annexure-II.

- (d) The details of services provided by IPPB to subscribers are placed at Annexure III.

(e) Government has approved the revision of project outlay for setting up of India Post Payments Bank (IPPB) by ₹820 crore taking the total to ₹2255 crore against the earlier approved outlay of ₹1435 crore to enable the Bank to meet regulatory requirements. In addition, In-principle approval has also been given for disbursement  of  ₹500  crore  to  IPPB  at  an  appropriate  time  for  the  purpose  of  meeting  regulatory requirement and technology upgradations to further facilitate the services for the IPPB account holders in future.

## Annexure Referred in reply to Part (b) of Lok Sabha Unstarred Question Number 2419 on 'India Post Payments Bank' to be answered on 15.03.2023

| S.No.                      | State/UT                    |   Number of Districts Covered |
|----------------------------|-----------------------------|-------------------------------|
| 1                          | ANDAMAN AND NICOBAR ISLANDS |                             1 |
| 2                          | ANDHRA PRADESH              |                            21 |
| 3                          | ARUNACHAL PRADESH           |                            10 |
| 4                          | ASSAM                       |                            26 |
| 5                          | BIHAR                       |                            38 |
| 6                          | CHANDIGARH                  |                             1 |
| 7                          | CHHATTISGARH                |                            27 |
| 8                          | DADRA AND NAGAR HAVELI      |                             1 |
| 9                          | DELHI                       |                             3 |
| 10                         | GOA                         |                             2 |
| 11                         | GUJARAT                     |                            30 |
| 12                         | HARYANA                     |                            20 |
| 13                         | HIMACHAL PRADESH            |                            11 |
| 14                         | JAMMU AND KASHMIR           |                             7 |
| 15                         | JHARKHAND                   |                            22 |
| 16                         | KARNATAKA                   |                            30 |
| 17                         | KERALA                      |                            14 |
| 18                         | LADAKH                      |                             1 |
| 19                         | LAKSHADWEEP                 |                             1 |
| 20                         | MADHYA PRADESH              |                            42 |
| 21                         | MAHARASHTRA                 |                            36 |
| 22                         | MANIPUR                     |                             9 |
| 23                         | MEGHALAYA                   |                             8 |
| 24                         | MIZORAM                     |                             6 |
| 25                         | NAGALAND                    |                             9 |
| 26                         | ODISHA                      |                            30 |
| 27                         | PUDUCHERRY                  |                             2 |
| 28                         | PUNJAB                      |                            21 |
| 29                         | RAJASTHAN                   |                            33 |
| 30                         | SIKKIM                      |                             1 |
| 31                         | TAMIL NADU                  |                            32 |
| 32                         | TELANGANA                   |                            23 |
| 33                         | TRIPURA                     |                             5 |
| 34                         | UTTAR PRADESH               |                            73 |
| 35                         | UTTARAKHAND                 |                            12 |
| 36 WEST BENGAL Grand Total | 36 WEST BENGAL Grand Total  |                           631 |

Annexure-II

## Annexure Referred in reply to Part (c) of Lok Sabha Unstarred Question Number 2419 on 'India Post Payments Bank' to be answered on 15.03.2023

|   Sl. No. | State/UT                    | District                | Customer Base   |
|-----------|-----------------------------|-------------------------|-----------------|
|         1 | ANDAMAN AND NICOBAR ISLANDS | SOUTH ANDAMAN           | 2519            |
|         2 | ANDHRA PRADESH              | ANANTAPUR               | 178720          |
|         3 |                             | CHITTOOR                | 212061          |
|         4 |                             | EAST GODAVARI           | 121163          |
|         5 |                             | ELURU                   | 83287           |
|         6 |                             | GUNTUR                  | 109188          |
|         7 |                             | KAKINADA                | 237572          |
|         8 |                             | KRISHNA                 | 103130          |
|         9 |                             | KURNOOL                 | 197908          |
|        10 |                             | NANDYAL                 | 123301          |
|        11 |                             | NELLORE                 | 287253          |
|        12 |                             | NTR                     | 292482          |
|        13 |                             | PALNADU                 | 287608          |
|        14 |                             | PARVATHIPURAMMANYAM     | 163529          |
|        15 |                             | PRAKASAM                | 280355          |
|        16 |                             | SRI SATHYA SAI DISTRICT | 187677          |
|        17 |                             | SRIKAKULAM              | 103692          |
|        18 |                             | TIRUPATI                | 241044          |
|        19 |                             | VISAKHAPATNAM           | 212241          |
|        20 |                             | VIZIANAGARAM            | 111933          |
|        21 |                             | WEST GODAVARI           | 292363          |
|        22 |                             | Y.S.R.                  | 324478          |
|        23 | ARUNACHAL PRADESH           | CHUNGLANG               | 20604           |
|        24 | ARUNACHAL PRADESH           | EAST SIANG              | 3064            |
|        25 | ARUNACHAL PRADESH           | LOWER DIBANG VALLEY     | 1962            |
|        26 | ARUNACHAL PRADESH           | LOWER SUBANSIRI         | 1613            |
|        27 | ARUNACHAL PRADESH           | NAMSAI                  | 21756           |
|        28 | ARUNACHAL PRADESH           | PAPUMPARE               | 9615            |
|        29 | ARUNACHAL PRADESH           | TAWANG                  | 256             |
|        30 | ARUNACHAL PRADESH           | TIRAP                   | 229             |
|        31 |                             | WEST KAMENG             | 1458            |
|        32 |                             | WEST SIANG              | 2415            |
|        33 | ASSAM                       | BARPETA                 | 64504           |
|        34 | ASSAM                       | BISWANATH               | 19378           |
|        35 | ASSAM                       | BONGAIGAON              | 38183           |
|        36 | ASSAM                       | CACHAR                  | 42174           |
|        37 | ASSAM                       | DARRANG                 | 51111           |
|        38 | ASSAM                       | DHEMAJI                 | 23051           |
|        39 | ASSAM                       | DHUBRI                  | 85134           |
|        40 | ASSAM                       | DIBRUGARH               | 40362           |
|        41 | ASSAM                       | GOALPARA                | 20435           |
|        42 | ASSAM                       | GOLAGHAT                | 32364           |
|        43 | ASSAM                       | HAILAKANDI              | 32004           |
|        44 | ASSAM                       | HOJAI                   | 40844           |
|        45 | ASSAM                       | JORHAT                  | 48486           |
|        46 | ASSAM                       | KAMRUP METROPOLITAN     | 92201           |
|        47 | ASSAM                       | KARBI ANGLONG           | 58557           |
|        48 | ASSAM                       | KARIMGANJ KOKRAJHAR     | 35499 49160     |
|        49 | ASSAM                       |                         |                 |

|   Sl. No. | State/UT     | District           |   Customer Base |
|-----------|--------------|--------------------|-----------------|
|        50 |              | LAKHIMPUR          |           28946 |
|        51 |              | MORIGAON           |           56527 |
|        52 |              | NAGAON             |           77670 |
|        53 |              | NALBARI            |           63593 |
|        54 |              | NORTH CACHAR HILLS |           23184 |
|        55 |              | SIBSAGAR           |           23113 |
|        56 |              | SONITPUR           |           28701 |
|        57 |              | TINSUKIA           |           30710 |
|        58 |              | UDALGURI           |           21392 |
|        59 |              | ARARIA             |          277465 |
|        60 |              | ARWAL              |           29553 |
|        61 |              | AURANGABAD         |          163392 |
|        62 |              | BANKA              |          143298 |
|        63 |              | BEGUSARAI          |          235272 |
|        64 |              | BHAGALPUR          |          332535 |
|        65 |              | BHOJPUR            |           84677 |
|        66 |              | BUXAR              |           55816 |
|        67 |              | DARBHANGA          |          561573 |
|        68 |              | GAYA               |          175800 |
|        69 |              | GOPALGANJ          |          282474 |
|        70 |              | JAMUI              |          212085 |
|        71 |              | JEHANABAD          |           51149 |
|        72 |              | KAIMUR             |           63337 |
|        73 |              | KATIHAR            |          472903 |
|        74 |              | KHAGARIA           |          156320 |
|        75 |              | KISHANGANJ         |          313410 |
|        76 |              | LAKHISARAI         |          125485 |
|        77 | BIHAR        | MADHEPURA          |          292104 |
|        78 |              | MADHUBANI          |          482964 |
|        79 |              | MUNGER             |          139316 |
|        80 |              | MUZAFFARPUR        |          495800 |
|        81 |              | NALANDA            |          263167 |
|        82 |              | NAWADA             |          172187 |
|        83 |              | PASCHIMI CHAMPARAN |          401527 |
|        84 |              | PATNA              |          222648 |
|        85 |              | PURBI CHAMPARAN    |          767361 |
|        86 |              | PURNIA             |          321235 |
|        87 |              | ROHTAS             |          141447 |
|        88 |              | SAHARSA            |          392526 |
|        89 |              | SAMASTIPUR         |          437717 |
|        90 |              | SARAN              |          258669 |
|        91 |              | SHEIKHPURA         |           64735 |
|        92 |              | SHEOHAR            |           88774 |
|        93 |              | SITAMARHI          |          363962 |
|        94 |              | SIWAN              |          407451 |
|        95 |              | SUPAUL             |          404605 |
|        96 |              | VAISHALI           |          313460 |
|        97 | CHANDIGARH   | CHANDIGARH         |           57482 |
|        98 |              | BALOD              |           42975 |
|        99 |              | BALODABAZAR        |           48260 |
|       100 |              | BALRAMPUR          |           24872 |
|       101 | CHHATTISGARH | BASTAR             |           19455 |
|       102 |              | BEMETARA           |           43456 |
|       103 |              | BIJAPUR            |            4188 |
|       104 |              | BILASPUR           |           47222 |

| Sl. No.   | State/UT               | District                               | Customer Base   |
|-----------|------------------------|----------------------------------------|-----------------|
| 105       |                        | DAKSHIN BASTAR DANTEWADA               | 18832           |
| 106       |                        | DHAMTARI                               | 38185           |
| 107       |                        | DURG                                   | 37914           |
| 108       |                        | GARIYABAND                             | 39488           |
| 109       |                        | JANJGIR-CHAMPA                         | 55101           |
| 110       |                        | JASHPUR                                | 16397           |
| 111       |                        | KABEERDHAM                             | 16764           |
| 112       |                        | KONDAGAON                              | 28031           |
| 113       |                        | KORBA                                  | 49736           |
| 114       |                        | KORIYA                                 | 10684           |
| 115       |                        | MAHASAMUND                             | 36162           |
| 116       |                        | MUNGELI                                | 19950           |
| 117       |                        | NARAYANPUR                             | 3177            |
| 118       |                        | RAIGARH                                | 50842           |
| 119       |                        | RAIPUR                                 | 31404           |
| 120       |                        | RAJNANDGAON                            | 60806           |
| 121       |                        | SUKMA                                  | 5395            |
| 122       |                        | SURAJPUR                               | 13448           |
| 123       |                        | SURGUJA                                | 21929           |
| 124 125   | DADRA AND NAGAR HAVELI | UTTAR BASTAR KANKER DADRA&NAGAR HAVELI | 24959 28687     |
| 126       |                        | CENTRAL DELHI                          | 187977          |
| 127       | DELHI                  | SOUTH DELHI                            | 130447          |
| 128       |                        | WEST DELHI                             | 147907          |
| 129       | GOA                    | NORTH GOA                              | 33918           |
| 130       |                        | SOUTH GOA                              | 16704           |
| 131       |                        | AHMEDABAD                              | 119796          |
| 132       |                        | AMRELI                                 | 81928           |
| 133       |                        | ANAND                                  | 72045           |
| 134       |                        | ARAVALLI                               | 59773           |
| 135       |                        | BANAS KANTHA                           | 88057           |
| 136       |                        | BHARUCH                                | 58344           |
| 137       |                        | BHAVNAGAR                              | 108043          |
| 138       |                        | BOTAD                                  | 29570           |
| 139       |                        | DANGS                                  | 8589            |
|           |                        | DOHAD                                  |                 |
| 141       |                        |                                        | 304157          |
| 142 143   |                        | GANDHINAGAR GIR SOMNATH                | 44548 39041     |
| 145       | GUJARAT                | JAMNAGAR                               | 45969           |
| 144       |                        | JUNAGADH                               | 59891           |
| 146       |                        | KACHCHH                                | 78420           |
| 147       |                        | KHEDA                                  |                 |
|           |                        |                                        | 116094          |
| 148 149   |                        | MAHESANA                               | 57652 27987     |
| 150       |                        | MORBI                                  |                 |
|           |                        | NARMADA                                | 55280           |
| 151       |                        | NAVSARI                                | 90520           |
| 152 153   |                        | PANCH MAHALS PATAN                     | 76636 47310     |
| 154       |                        | PORBANDAR                              | 33363           |
|           |                        | RAJKOT                                 | 84972           |
| 155       |                        |                                        |                 |
| 156       |                        | SABAR KANTHA                           | 45706 210227    |
| 157 158   |                        | SURAT SURENDRANAGAR                    | 52208           |
| 159       |                        | VADODARA                               | 123203          |

| Sl. No.   | State/UT          | District           | Customer Base   |
|-----------|-------------------|--------------------|-----------------|
| 160       |                   | VALSAD             | 52746           |
| 161       | HARYANA           | AMBALA             | 63817           |
| 162       | HARYANA           | BHIWANI            | 62487           |
| 163       | HARYANA           | FARIDABAD          | 38464           |
| 164       | HARYANA           | FATEHABAD          | 34612           |
| 165       | HARYANA           | GURGAON            | 73398           |
| 166       | HARYANA           | HISAR              | 88272           |
| 167       | HARYANA           | JHAJJAR            | 31590           |
| 168       | HARYANA           | JIND               | 35511           |
| 169       | HARYANA           | KAITHAL            | 30866           |
| 170       | HARYANA           | KARNAL             | 30958           |
| 171       | HARYANA           | KURUKSHETRA        | 33452           |
| 172       | HARYANA           | MAHENDRAGARH       | 38471           |
| 173       | HARYANA           | PALWAL             | 29087           |
| 174       | HARYANA           | PANCHKULA          | 18055           |
| 175       | HARYANA           | PANIPAT            | 16608           |
| 176       | HARYANA           | REWARI             | 34700           |
| 177       | HARYANA           | ROHTAK             | 28474           |
| 178       | HARYANA           | SIRSA              | 52049           |
| 179       | HARYANA           | SONIPAT            | 58452           |
| 180       |                   | YAMUNANAGAR        | 49673           |
| 182       | HIMACHAL PRADESH  | CHAMBA             | 31401           |
| 183       | HIMACHAL PRADESH  | HAMIRPUR(HP)       | 42213           |
| 184       | HIMACHAL PRADESH  | KANGRA             |                 |
| 185       | HIMACHAL PRADESH  | KINNAUR            | 106786 12422    |
| 186       | HIMACHAL PRADESH  | KULU               | 36250           |
| 187       | HIMACHAL PRADESH  | MANDI              | 68744           |
|           | HIMACHAL PRADESH  | SHIMLA             | 69703           |
| 188       | HIMACHAL PRADESH  |                    |                 |
| 189       | HIMACHAL PRADESH  | SIRMAUR            | 45121           |
| 190       | HIMACHAL PRADESH  | SOLAN              | 51195           |
| 191 192   | JAMMU AND KASHMIR | UNA ANANTNAG       | 50810 15306     |
| 193       | JAMMU AND KASHMIR | BARAMULLA          | 32750           |
| 194       | JAMMU AND KASHMIR | JAMMU              | 27641           |
| 195       | JAMMU AND KASHMIR | KATHUA             | 9798            |
| 196       | JAMMU AND KASHMIR | RAJOURI            | 32380           |
| 197       | JAMMU AND KASHMIR | SRINAGAR           | 15665           |
| 198       |                   | UDHAMPUR BOKARO    | 35891 49149     |
| 199 200   | JHARKHAND         | CHATRA             | 50368           |
| 201       |                   | DEOGHAR            | 61234           |
| 202       |                   |                    |                 |
| 203       |                   | DHANBAD DUMKA      | 46390 30952     |
| 204       |                   | GARHWA             |                 |
| 205       |                   | GIRIDIH            | 44882 122953    |
| 206       |                   | GODDA              | 45831           |
| 207       |                   | GUMLA              | 33385           |
| 208       |                   |                    | 118217          |
| 209       |                   | HAZARIBAG KHUNTI   | 20845           |
|           |                   | KODERMA            |                 |
| 210       |                   |                    | 31211 26586     |
| 211       |                   | LATEHAR            |                 |
| 212       |                   | LOHARDAGGA         | 27948           |
| 213       |                   | PAKUR PALAMAU      | 23807 138186    |
| 214 215   |                   | PASCHIMI SINGHBHUM | 62130           |

| Sl. No.   | State/UT       | District           | Customer Base   |
|-----------|----------------|--------------------|-----------------|
| 216       |                | PURBI SINGHBHUM    | 93303           |
| 217       |                | RAMGARH(JH)        | 18794           |
| 218       |                | RANCHI             | 107773          |
| 219       |                | SAHEBGANJ          | 50012           |
| 220       |                | SIMDEGA            | 20780           |
| 221       |                | BAGALKOTE          | 179004          |
| 222       |                | BANGALORE RURAL    | 70352           |
| 223       |                | BANGALORE URBAN    | 307317          |
| 224       |                | BELGAUM            | 316242          |
| 225       |                | BELLARY            | 156384          |
| 226       |                | BIDAR              | 161001          |
| 227       |                | BIJAPUR            | 197388          |
| 228       |                | CHAMARAJANAGAR     | 113960          |
| 229       |                | CHIKKABALLAPURA    | 46393           |
| 230       |                | CHIKMAGALUR        | 84740           |
| 231       |                | CHITRADURGA        | 86892           |
| 232       |                | DAKSHIN KANNAD     | 104298          |
| 233       |                | DAVANGERE          | 58026           |
| 234       |                | DHARWAD            | 88694           |
| 235       |                | GADAG              | 63271           |
| 236       | KARNATAKA      | GULBARGA           | 193786          |
| 237       |                | HASSAN             | 96414           |
| 238       |                | HAVERI             | 101353          |
| 239       |                | KODAGU             | 61430           |
| 240       |                | KOLAR              | 92150           |
| 241       |                | KOPPAL             | 102832          |
| 242       |                | MANDYA             | 102228          |
| 243       |                | MYSORE             | 116172          |
| 244       |                | RAICHUR            | 88211           |
| 245       |                | RAMANAGARA         | 56241 90410     |
| 246 247   |                | SHIMOGA            | 100578          |
|           |                | TUMKUR UDIPI       | 75774           |
| 248 249   |                | UTTAR KANNAD       | 93882           |
| 250       |                | YADGIR             | 150404          |
| 251 252   |                | ALAPUZHA ERNAKULAM | 95940 102661    |
| 253       |                | IDUKKI             | 63141           |
| 254       |                | KANNUR             | 84089           |
| 255       |                | KASARAGOD          | 49814           |
| 256       |                | KOLLAM             | 93561           |
| 257       |                | KOTTAYAM           | 87635           |
| 258       | KERALA         | KOZHIKODE          | 93179           |
| 259       |                | MALAPPURAM         | 100845          |
| 260       |                | PALAKKAD           | 76368           |
| 261       |                | PATHANAMTHITTA     | 57689           |
| 262       |                | THIRUVANANTHAPURAM | 119933          |
| 263       |                | THRISSUR           | 118244          |
| 264       |                | WAYANAD            | 42677           |
| 265       | LADAKH         | LEH LADAKH         | 3657            |
| 266       | LAKSHADWEEP    | LAKSHADWEEP        | 663             |
| 267       |                | ASHOKNAGAR         | 87231           |
| 268       |                | BALAGHAT           | 75415           |
| 269 270   | MADHYA PRADESH | BETUL BHIND        | 80207 105093    |
| 271       |                | BHOPAL             | 97294           |

| Sl. No.   |             | District                  | Customer Base   |
|-----------|-------------|---------------------------|-----------------|
| 272       | State/UT    | CHHATARPUR                | 118540          |
| 273       |             | CHHINDWARA                | 98227           |
| 274       |             | DAMOH                     | 79232           |
| 275       |             | DATIA                     | 24954           |
| 276       |             | DEWAS                     | 80517           |
| 277       |             | DHAR                      | 100043          |
| 278       |             | DINDORI                   | 30038           |
| 279       |             | EAST NIMAR                | 97319           |
| 280       |             | GUNA                      | 87863           |
| 281       |             | GWALIOR                   | 117497          |
| 282       |             | HARDA                     | 37567           |
| 283       |             | INDORE                    | 125015          |
| 284       |             | JABALPUR                  | 51313           |
| 285       |             | JHABUA                    | 61696           |
| 286       |             | KATNI                     | 55056           |
| 287       |             | MANDLA                    | 58877           |
| 288       |             | MANDSAUR                  | 76674           |
| 289       |             | MORENA                    | 166697          |
| 290       |             | NARMADAPRAM (HOSHANGABAD) | 46643           |
| 291       |             | NARSIMHAPUR               | 59282           |
| 292       |             | NEEMUCH                   | 60263           |
| 293       |             | RAISEN                    | 71601           |
| 294       |             | RAJGARH                   | 70176           |
| 295       |             | RATLAM                    | 58015           |
| 296       |             | REWA                      | 90907           |
| 297       |             | SAGAR                     | 88154           |
| 298       |             | SATNA                     | 96366           |
| 299       |             | SEHORE                    | 51597           |
| 300       |             | SEONI                     | 83741           |
| 301       |             | SHAHDOL                   | 74629           |
| 302       |             | SHAJAPUR                  | 76452           |
| 303       |             | SHIVPURI                  | 129342          |
| 304       |             | SIDHI TIKAMGARH           | 72661           |
| 305       |             | UJJAIN                    | 84439           |
| 306       |             |                           | 75469           |
| 307       |             | VIDISHA                   | 57990           |
| 308 309   |             | WEST NIMAR AHMADNAGAR     | 111860 351712   |
| 310       |             | AKOLA                     |                 |
| 311       |             |                           | 299463          |
|           |             | AMRAVATI                  | 197223          |
| 312 313   |             | AURANGABAD(MH) BHANDARA   | 301662 94986    |
| 314       |             | BID                       | 201964          |
| 315       |             | BULDHANA                  | 311258          |
| 316       |             | CHANDRAPUR                | 202847          |
| 317       |             | DHULE                     | 100710          |
| 318       | MAHARASHTRA | GADCHIROLI                | 14625           |
| 319       |             | GONDIA                    | 93540 94916     |
| 320       |             | HINGOLI                   |                 |
| 321       |             | JALGAON                   | 271012 166466   |
| 322       |             | JALNA                     |                 |
| 323 324   |             | KOLHAPUR LATUR            | 427041 123639   |
| 325       |             | MUMBAI                    | 387425          |
| 326       |             | MUMBAISUBURBAN            | 261527          |

| Sl. No.   |           | District               | Customer Base   |
|-----------|-----------|------------------------|-----------------|
| 327       | State/UT  | NAGPUR                 | 232768          |
| 328       |           | NANDED                 | 368371          |
| 329       |           | NANDURBAR              | 82782           |
| 330       |           | NASIK                  | 434837          |
| 331       |           | OSMANABAD              | 124790          |
| 332       |           | PALGHAR                | 140201          |
| 333       |           | PARBHANI               | 165399          |
| 334       |           | PUNE                   | 464937          |
| 335       |           | RAIGAD                 | 196884          |
| 336       |           | RATNAGIRI              | 207793          |
| 337       |           | SANGLI                 | 341742          |
| 338       |           | SATARA                 | 233645          |
| 339       |           | SINDHUDURG             | 122760          |
| 340       |           | SOLAPUR                | 263588          |
| 341       |           | THANE                  | 183766          |
| 342       |           | WARDHA                 | 129542          |
| 343       |           | WASHIM                 | 22250           |
| 344       |           | YAVATMAL               | 251211          |
| 345       |           | BISHENPUR              | 35748           |
| 346       |           | CHANDEL                | 15076           |
| 347       |           | CHURACHANDPUR          | 30482           |
| 348       |           | IMPHAL WEST            | 31555           |
| 349       | MANIPUR   | JIRIBAM                | 16021           |
| 350       |           | SENAPATI               | 19226           |
| 351       |           | TAMENGLONG             | 5931            |
| 352       |           | THOUBAL                | 93454 10025     |
| 353       |           | UKHRUL EAST GARO HILLS | 8239            |
| 354 355   |           | EAST JAINTIA HILLS     | 1908            |
| 356       |           | EAST KHASI HILLS       | 4103            |
| 357       |           | JAINTIA HILLS          | 6091            |
| 358       | MEGHALAYA | RI BHOI                | 1788            |
| 359       |           | SOUTH WEST GARO HILLS  | 4890            |
| 360       |           | WEST GARO HILLS        | 21866           |
| 361       |           | WEST KHASI HILLS       | 2190            |
| 362       |           | AIZAWL                 | 17572           |
| 363       |           | CHAMPHAI               | 10099           |
| 364       |           | KOLASIB                | 10395           |
| 365       | MIZORAM   | LAWNGTLAI              | 4916            |
| 366       |           | LUNGLEI                | 7866            |
| 367       |           | SERCHHIP               | 3672            |
| 368       |           | MON                    | 15800           |
| 369       |           | DIMAPUR                | 43584           |
| 370       |           | KOHIMA                 | 11141           |
| 371       |           | MOKOKCHUNG             | 10716           |
| 372       | NAGALAND  | PEREN                  | 4701            |
| 373       |           | PHEK                   | 5845            |
| 374       |           | TUENSANG               | 8558            |
| 375       |           | WOKHA ZUNHEBOTO        | 528             |
| 376       |           |                        | 9025            |
| 377       |           | ANUGUL                 | 78654           |
| 378       |           | BALANGIR               | 68057           |
| 379       | ODISHA    | BALESHWAR BARGARH      | 60327 104621    |
| 380 381   |           | BHADRAK                | 85275           |
| 382       |           | BOUDH                  | 44953           |

| Sl. No.   | State/UT   | District                  | Customer Base   |
|-----------|------------|---------------------------|-----------------|
| 383       |            | CUTTACK                   | 63636           |
| 384       |            | DEOGARH                   | 21065           |
| 385       |            | DHENKANAL                 | 69051           |
| 386       |            | GAJAPATI                  | 20315           |
| 387       |            | GANJAM                    | 153998          |
| 388       |            | JAGATSINGHPUR             | 84971           |
| 389       |            | JAJPUR                    | 95979           |
| 390       |            | JHARSUGUDA                | 63868           |
| 391       |            | KALAHANDI                 | 45087           |
| 392       |            | KANDHAMAL                 | 33547           |
| 393       |            | KENDRAPARA                | 74618           |
| 394       |            | KEONJHAR                  | 154388          |
| 395       |            | KHURDA                    | 61907           |
| 396       |            | KORAPUT                   | 61654           |
| 397       |            | MALKANGIRI                | 29382           |
| 398       |            | MAYURBHANJ                | 123643          |
| 399       |            | NAWAPARA                  | 44332           |
| 400       |            | NAWRANGPUR                | 132037          |
| 401       |            | NAYAGARH                  | 41359           |
| 402       |            | PURI                      | 53993           |
| 403       |            | RAYAGADA                  | 50812           |
| 404       |            | SAMBALPUR                 | 36094           |
| 405       |            | SONEPUR                   | 29877           |
| 406       |            | SUNDARGARH                | 101644          |
| 407       | PUDUCHERRY | KARAIKAL                  | 11945           |
| 408       |            | PUDUCHERRY                | 32563           |
| 409       |            | AMRITSAR                  | 40836           |
| 410       |            | BARNALA                   | 26878           |
| 411       |            | BATHINDA                  | 24982           |
| 412       |            | FARIDKOT                  | 24239           |
| 413       |            | FATEHGARH SAHIB           | 18243           |
| 414       |            | FAZILKA                   | 39098           |
| 415       |            | FEROZPUR                  | 37168           |
| 416       |            | GURDASPUR                 | 37822           |
| 417       |            | HOSHIARPUR                | 56005           |
| 418       |            | JALANDHAR                 | 29183           |
| 419       | PUNJAB     | KAPURTHALA                | 25846           |
| 420       |            | LUDHIANA                  | 87882           |
| 421       |            | MANSA                     | 19095           |
| 422       |            | MOGA                      | 30116           |
| 423       |            | MUKTSAR                   | 34246           |
| 424       |            | PATHANKOT                 | 14050           |
| 425       |            | PATIALA                   | 19209           |
| 426       |            | RUPNAGAR                  | 21558           |
| 427       |            | SANGRUR                   | 21804           |
| 428       |            | SHAHID BHAGAT SINGH TARAN | 33360           |
| 429       |            | TARN                      | 36849           |
| 430       |            | AJMER                     | 135528          |
| 431       |            | ALWAR BANSWARA            | 125150 50236    |
| 432       |            | BARAN                     | 40238           |
| 433 434   | RAJASTHAN  | BARMER                    | 160649          |
| 435       |            | BHARATPUR                 | 85231           |
| 436       |            | BHILWARA                  | 104412          |
| 437       |            | BIKANER                   | 97038           |
| 438       |            | BUNDI                     | 42124           |

| Sl. No.   | State/UT   | District            | Customer Base   |
|-----------|------------|---------------------|-----------------|
| 439       |            | CHITTAURGARH        | 46405           |
| 440       |            | CHURU               | 96360           |
| 441       |            | DAUSA               | 72715           |
| 442       |            | DHOLPUR             | 99703           |
| 443       |            | DUNGARPUR           | 40633           |
| 444       |            | GANGANAGAR          | 107445          |
| 445       |            | HANUMANGARH         | 85039           |
| 446       |            | JAIPUR              | 180331          |
| 447       |            | JAISALMER           | 41644           |
| 448       |            | JALOR               | 90827           |
| 449       |            | JHALAWAR            | 82310           |
| 450       |            | JHUNJHUNU           | 101908          |
| 451       |            | JODHPUR             | 119867          |
| 452       |            | KARAULI             | 53686           |
| 453       |            | KOTA                | 39762           |
| 454       |            | NAGAUR              | 153578          |
| 455       |            | PALI                | 129493          |
| 456       |            | PRATAPGARH          | 56816           |
| 457       |            | RAJSAMAND           | 49583           |
| 458       |            | SAWAI MADHOPUR      | 50204           |
| 459       |            | SIKAR               | 97359           |
| 460       |            | SIROHI              | 64409           |
| 461       |            | TONK                | 43258           |
| 462 463   | SIKKIM     | UDAIPUR EAST SIKKIM | 98750 9187      |
| 464       |            | ARIYALUR            | 103499          |
| 465       |            | CHENNAI             | 204331          |
| 466       |            | COIMBATORE          | 110102          |
| 467       |            | CUDDALORE           | 135593          |
| 468       |            | DHARMAPURI          | 91115           |
| 469       |            | DINDIGUL            | 142878          |
| 470       |            | ERODE               | 87359           |
| 471       |            | KANCHEEPURAM        | 114568          |
| 472       |            | KANYAKUMARI         | 182970          |
| 473       |            | KARUR               | 47722           |
| 474       |            | KRISHNAGIRI         | 65388           |
| 475       |            | MADURAI             | 114770          |
| 476       |            | NAGAPATTINAM        | 86102           |
| 477       |            | NAMAKKAL            | 74620           |
| 478       |            | NILGIRIS            | 40839           |
| 479       | TAMIL NADU | PERAMBALUR          | 20545           |
| 480       |            | PUDUKKOTTAI         | 96263           |
| 481       |            | RAMANATHAPURAM      | 141570          |
| 482       |            | SALEM               | 126496          |
| 483       |            | SIVAGANGA           | 97944           |
| 484       |            | THANJAVUR           | 130692          |
| 485       |            | THENI               | 152345          |
| 486       |            | THIRUVALLUR         | 60750           |
| 487       |            | THIRUVARUR          | 19601           |
| 488       |            | TIRUCHIRAPALLI      | 64186           |
| 489       |            | TIRUNELVALI         | 93026           |
| 490       |            | TIRUPPUR            | 80931           |
| 491       |            | TIRUVANNAMALAI      | 115072          |
| 492       |            | TOOTHUKUDI          | 232147          |
| 493       |            | VELLORE             | 102533          |
| 494       |            | VILLUPURAM          | 93917           |

| Sl. No.   | State/UT   | District           | Customer Base   |
|-----------|------------|--------------------|-----------------|
| 495       | TELANGANA  | VIRUDHUNAGAR       | 98180           |
| 496       |            | ADILABAD           | 99176           |
| 497       |            | HANAMKONDA         | 185745          |
| 498       |            | JANGAON            | 79536           |
| 499       |            | KAMAREDDY          | 130388          |
| 500       |            | KARIMNAGAR         | 179133          |
| 501       |            | KHAMMAM            | 248676          |
| 502       |            | MAHABUBABAD        | 154204          |
| 503       |            | MAHBUBNAGAR        | 227970          |
| 504       |            | MANCHERIAL         | 184393          |
| 505       |            | MEDAK              | 62621           |
| 506       |            | MEDCHAL-MALKAJGIRI | 389016          |
| 507       |            | NAGARKURNOOL       | 143974          |
| 508       |            | NALGONDA           | 157741          |
| 509       |            | NIRMAL             | 92084           |
| 510       |            | NIZAMABAD          | 183704          |
| 511       |            | PEDDAPALLI         | 169570          |
| 512       |            | RAJANNA SIRCILLA   | 59130           |
| 513       |            | SANGAREDDY         | 111579          |
| 514       |            | SIDDIPET           | 73432           |
| 515       |            | SURYAPET           | 186684          |
| 516       |            | VIKARABAD          | 99391           |
| 517       |            | WANAPARTHY         | 134978          |
| 518       |            | YADADRI            | 114411          |
| 519       | TRIPURA    | GOMATI             | 10772           |
| 520       | TRIPURA    | KHOWAI             | 10841           |
| 521       | TRIPURA    | NORTH TRIPURA      | 31304           |
| 522       | TRIPURA    | UNAKOTI            | 9847            |
| 523       | TRIPURA    | WEST TRIPURA       | 12057           |
| 524       |            | AGRA               | 222851          |
| 525       |            | ALIGARH            | 213138          |
| 526       |            | AMBEDKAR NAGAR     | 93689           |
| 527       |            | AMETHI             | 66303           |
| 528       |            | AURAIYA            | 84351           |
| 529       |            | AYODHYA            | 105342          |
| 530       |            | AZAMGARH           | 174682          |
| 531       |            | BAGHPAT            | 68081           |
| 532       |            | BAHRAICH           | 469289          |
| 533       |            | BALLIA             | 146930 129663   |
| 534 535   |            | BALRAMPUR          | 45914           |
|           |            | BANDA              | 305369          |
| 536       |            | BARA BANKI         | 111194          |
| 537       | UTTAR      | BAREILLY           |                 |
| 538       |            | BASTI              | 147011          |
| 539       |            | BIJNOR             | 199419          |
| 540       |            | BUDAUN             | 226548          |
| 541       |            | BULANDSHAHR        | 167943 49068    |
| 542       |            | CHANDAULI          | 18786           |
| 543       |            | CHITRAKOOT DEORIA  | 230675          |
| 544 545   |            | ETAH               | 205924          |
| 546       |            | ETAWAH             | 114617          |
|           |            | FARRUKHABAD        |                 |
| 547       |            | FATEHPUR           | 117857          |
| 548       |            | FIROZABAD          | 67274 210854    |
| 549 550   |            | GAUTAM BUDDHA      | 31864           |
|           |            | NAGAR              |                 |

| Sl. No.   |             | District             | Customer Base   |
|-----------|-------------|----------------------|-----------------|
| 551       | State/UT    | GHAZIABAD            | 48455           |
| 552       |             | GHAZIPUR             | 142282          |
| 553       |             | GONDA                | 135644          |
| 554       |             | GORAKHPUR            | 151013          |
| 555       |             | HAMIRPUR             | 56484           |
| 556       |             | HARDOI               | 373281          |
| 557       |             | HATHRAS              | 160192          |
| 558       |             | JALAUN               | 301775          |
| 559       |             | JAUNPUR              | 166448          |
| 560       |             | JHANSI               | 158788          |
| 561       |             | JYOTIBA PHULE NAGAR  | 80230           |
| 562       |             | KANAUJ               | 105077          |
| 563       |             | KANPUR DEHAT         | 50486           |
| 564       |             | KANPUR NAGAR         | 121675          |
| 565       |             | KANSHIRAM NAGAR      | 169181          |
| 566       |             | KHERI                | 413052          |
| 567       |             | KUSHI NAGAR          | 188354          |
| 568       |             | LALITPUR             | 132302          |
| 569       |             | LUCKNOW              | 90696           |
| 570       |             | MAHARAJGANJ          | 245764          |
| 571       |             | MAHOBA               | 36236           |
| 572       |             | MAINPURI             | 137476          |
| 573       |             | MATHURA              | 162833          |
| 574       |             | MAU                  | 68868           |
| 575       |             | MEERUT               | 104791          |
| 576       |             | MIRZAPUR             | 178644          |
| 577       |             | MORADABAD            | 207834          |
| 578       |             | MUZAFFARNAGAR        | 103190          |
| 579       |             | PANCHSHEEL NAGAR     | 39755           |
| 580       |             | PILIBHIT             | 87497           |
| 581       |             | PRABUDH NAGAR        | 43605           |
| 582       |             | PRATAPGARH           | 63365           |
| 583       |             | Prayagraj            | 211689          |
| 584 585   |             | RAI BARELI RAMPUR    | 149312 71396    |
| 586       |             | SAHARANPUR           | 87915           |
| 587       |             | SANT KABIR NAGAR     | 128904          |
| 588       |             | SANT RAVIDAS NAGAR   | 29946           |
| 589       |             | SHAHJAHANPUR         | 107885          |
| 590       |             | SHRAVASTI            | 114510          |
| 591       |             | SIDHARTHANAGAR       | 107741          |
| 592       |             | SITAPUR              | 594650          |
| 593       |             | SONBHADRA            | 15908           |
| 594       |             | SULTANPUR            | 67798           |
|           |             |                      | 120267          |
| 595       |             | UNNAO VARANASI       | 77417           |
| 596 597   |             | ALMORA               | 27509           |
| 598       |             | BAGESHWAR            | 10230           |
| 599       |             | CHAMOLI              | 41302           |
| 600       |             | CHAMPAWAT            | 12306           |
| 601       |             | DEHRA DUN            | 113989          |
| 602       | UTTARAKHAND | GARHWAL              | 27390           |
| 603       |             | HARIDWAR             | 55922           |
| 604       |             | NAINITAL PITHORAGARH | 22630 23770     |
| 605       |             | TEHRI GARHWAL        | 28633           |
| 606       |             |                      |                 |

|   Sl. No. | State/UT    | District          |   Customer Base |
|-----------|-------------|-------------------|-----------------|
|       607 | WEST BENGAL | UDHAM SINGH NAGAR |           23782 |
|       608 | WEST BENGAL | UTTAR KASHI       |           10913 |
|       609 |             | ALIPURDUAR        |           55478 |
|       610 |             | BANKURA           |           82997 |
|       611 |             | BIRBHUM           |          129705 |
|       612 |             | DAKSHIN DINAJPUR  |          102529 |
|       613 |             | DARJILING         |           46971 |
|       614 |             | HAORA             |           87559 |
|       615 |             | HUGLI             |           87665 |
|       616 |             | JALPAIGURI        |          166929 |
|       617 |             | JHARGRAM          |           46896 |
|       618 |             | KALIMPONG         |           20894 |
|       619 |             | KOCH BIHAR        |          250953 |
|       620 |             | KOLKATA           |          143358 |
|       621 |             | MALDAH            |           80152 |
|       622 |             | MURSHIDABAD       |           81833 |
|       623 |             | NADIA             |          124968 |
|       624 |             | NORTH 24 PARGANAS |           98486 |
|       625 |             | PASCHIM BARDHAMAN |           76081 |
|       626 |             | PASCHIM MEDINIPUR |           81860 |
|       627 |             | PURBABARDHAMAN    |           53280 |
|       628 |             | PURBA MEDINIPUR   |          175460 |
|       629 |             | PURULIYA          |           52284 |
|       630 |             | SOUTH 24 PARGANAS |          123027 |
|       631 |             | UTTAR DINAJPUR    |          149107 |

## Annexure Referred in reply to Part (d) of Lok Sabha Unstarred Question Number 2419 on 'India Post Payments Bank' to be answered on 15.03.2023

IPPB provides a number of services to its customers which inter-alia includes:-

- a) Paperless & Instant account opening
- i. Savings  accounts  for  citizens  including  Aadhaar  Seeding  for  Direct  Benefit  Transfer (DBT) beneficiaries
- ii. Current Accounts for merchants
- b) Virtual Debit Card
- c) Cash Deposit/ Cash Withdrawal services
- d) Domestic Money Transfer services - Immediate Payment System (IMPS), National Electronic Fund Transfer (NEFT), Real Time Gross Settlement (RTGS), Unified Payments Interface (UPI)
- e) Bill Payment services - Bill payment of utility bills, Direct to Home (DTH)/Mobile recharges, Equated Monthly Instalment (EMI) payments, insurance etc.
- f) Insurance  services  for  IPPB  customers  -  Life,  Health,  Vehicle  insurance  &  Pradhan  Mantri Jeevan Jyoti Bima Yojana (PMJJBY)
- g) Post Office Savings Account (POSA) linkage with IPPB accounts
- h) Online  Payment  for  Post  Office  Savings  schemes  -  Public  Provident  Fund  (PPF),  Sukanya Samriddhi Yojana (SSY), Recurring Deposit (RD) and Postal Life Insurance (PLI)
- i) Unified Payments Interface Quick Response (UPI QR) deployed at all Rural Post offices to accept digital payments
- j) Digital Life Certificate (DLC) services - Facilitate submission of DLC for any pensioners of central/state/ Employees Provident Fund Organisation (EPFO)
- k) Aadhaar  based  services  -  Mobile  Number  update  in  Aadhaar  for  any  citizen  and  Child Enrolment services for any child (0 - 5-year-old)
- l) Cash Management services - Collection of dues from customers of corporate/ Govt. bodies

*****