Lok Sabha Question No. 1454 (UNSTARRED), answered on 2022-07-26
Subject: Increase in Cyber Fraud Cases
Ministry: HOME AFFAIRS
Asked by: Pallab Lochan Das, Ritesh Pandey

## GOVERNMENT OF INDIA MINISTRY OF HOME AFFAIRS

## LOK SABHA UNSTARRED QUESTION NO. 1454

TO BE ANSWERED ON THE 26 TH  JULY, 2022/ SRAVANA 04, 1944 (SAKA)

## INCREASE IN CYBER FRAUD CASES

1454. SHRI PALLAB LOCHAN DAS: SHRI RITESH PANDEY:

Will the Minister of HOME AFFAIRS be pleased to state:

- (a) whether it is true that with the increasing pace of digitalization and digital transactions during the last three years in the country, there is a steady  increase  in  the  cases  of  fraud/phishing  in  transactions  cyber attacks, malware and child pornography with the common people of the country;
- (b) if so, the details of losses incurred due to the above, State/UT-wise;
- (c)  whether the  Government is aware that such cases of cyber frauds have  multi-jurisdictional  issues  due  to  which  local  police/  economic intelligence  unit  of  the  State  and  the  Courts  have  failed  to  deal  or provide relief to victims and punish culprits; and
- (d)  the  action  taken  by  the  Government  to  stop  such  actions  and  the results of such steps?

## ANSWER

MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS (SHRI AJAY KUMAR MISHRA)

(a) to (d) With enhanced use of cyber space and increase in the pace of  digitalization,  number  of  cyber  crimes  is  also  increasing.  As  per reports  from Scheduled  Commercial Banks phishing related  frauds are

## L.S.USQ.NO.1454 FOR 26.07.2022

collated  under  the  category  of  'Phishing/  Vishing/  Skimming'  by  the Reserve  Bank  of  India  and  State/UT-wise  detail  of  fraud  incidents, amount involved and extent of loss, reported in the category 'Phishing/ Vishing/ Skimming' during the period from 2019-20 to 2021-22 is at the Annexure.

'Police'  and  'Public  Order'  are  State  subjects  as  per  the  Seventh Schedule of the Constitution of India. States/UTs are primarily responsible for the prevention, detection, investigation and prosecution of crimes including cyber crimes.

To  strengthen  the  mechanism  to  deal  with  cyber  crime,  in  a comprehensive  and  coordinated  manner,  the  Central  Government  has taken  several  steps  like  spreading  awareness  about  cyber  crimes, issuance of alerts/advisories, capacity building/training of law enforcement  personnel/  prosecutors/  judicial  officers,  improving  cyber forensic  facilities,  etc.  The  Government  has  established  the  'Indian Cyber Crime Coordination Centre' (I4C) to provide a framework and ecosystem  for  LEAs  to  deal  with  cyber  crimes  in  a  comprehensive  and coordinated manner. Seven 'Joint Cyber Coordination Teams' have also been constituted under the I4C to  address  the  issue   of   jurisdictional

## L.S.USQ.NO.1454 FOR 26.07.2022

complexity, based upon cyber crime hotspots/ areas, by on-boarding all the States/UTs to provide a robust coordination framework to the LEAs.

The Government has launched the 'National Cyber Crime Reporting Portal' (www.cybercrime.gov.in) to enable the public to report all types of cyber crimes, with special focus on cyber crimes against women and children.  Cyber  crime  incidents  reported  on  this  portal  are  routed automatically  to  the  respective  State/UT  law  enforcement  agency  for further  handling  as  per  the  provisions  of  law.  The  'Citizen  Financial Cyber  Fraud  Reporting  and  Management  System'  module  has  been launched  for  immediate  reporting  of  financial  frauds and  to stop siphoning off fund by the fraudsters. A toll-free Helpline number '1930' has  been  operationalized  to  get  assistance  in  lodging  online  cyber complaints.

The  Reserve  Bank  of  India  (RBI)  reviews  the  cyber  security developments  and  threats on regular basis and takes necessary measures to strengthen the cyber resilience of banks, which inter-alia, include  issuance  of  advisories/  alerts/  circulars/  guidelines/  sharing  of best practices, etc. The RBI also conducts cyber security preparedness testing among the banks, with the help of Indian Computer Emergency Response Team (CERT-In).

*****

## L.S.USQ.NO.1454 FOR 26.07.2022

## ANNEXURE

Details  of  State-wise  frauds  incident  reported  in  the  category  'Phishing/  Vishing/ Skimming' by Scheduled Commercial Banks during the period from 2019-20 to 2021-22

(Rupees in Crore)

| Name of the State /UT                  | 2019-20          | 2019-20         | 2019-20        | 2020-21          | 2020-21         | 2020-21        | 2021-22          | 2021-22         | 2021-22        |
|----------------------------------------|------------------|-----------------|----------------|------------------|-----------------|----------------|------------------|-----------------|----------------|
| Name of the State /UT                  | Number of frauds | Amount Involved | Extent of loss | Number of frauds | Amount Involved | Extent of loss | Number of frauds | Amount Involved | Extent of loss |
| Andaman & Nicobar Islands              | 1                | 0.00            | 0.00           | -                | -               | -              | -                | -               | -              |
| Andhra Pradesh                         | 254              | 1.05            | 0.55           | 20               | 0.17            | 0.00           | 68               | 0.52            | 0.03           |
| Arunachal Pradesh                      | -                | -               | -              | -                | -               | -              | 1                | 0.00            | 0.00           |
| Assam                                  | 44               | 0.24            | 0.03           | 18               | 0.05            | 0.02           | 55               | 0.57            | 0.35           |
| Bihar                                  | 152              | 0.38            | 0.07           | 84               | 0.30            | 0.07           | 246              | 1.22            | 0.22           |
| Chandigarh                             | 107              | 0.28            | 0.07           | 18               | 0.11            | 0.02           | 55               | 0.56            | 0.21           |
| Chhattisgarh                           | 90               | 0.27            | 0.01           | 17               | 0.09            | 0.00           | 48               | 0.42            | 0.03           |
| Dadra and Nagar Haveli & Daman and Diu | 33               | 0.05            | 0.00           | 8                | 0.03            | 0.01           | 18               | 0.07            | 0.01           |
| Goa                                    | 66               | 0.17            | 0.05           | 44               | 0.24            | 0.13           | 91               | 0.19            | 0.07           |
| Gujarat                                | 1513             | 2.77            | 0.20           | 226              | 4.17            | 0.62           | 343              | 2.36            | 0.28           |
| Haryana                                | 1889             | 6.18            | 3.09           | 487              | 4.39            | 2.01           | 875              | 5.15            | 1.64           |
| Himachal Pradesh                       | 36               | 0.22            | 0.01           | 19               | 0.14            | 0.01           | 45               | 0.54            | 0.01           |
| Jammu & Kashmir                        | 18               | 0.04            | 0.01           | 4                | 0.01            | 0.00           | 24               | 0.18            | 0.00           |
| Jharkhand                              | 84               | 0.16            | 0.03           | 30               | 0.90            | 0.11           | 80               | 0.63            | 0.07           |
| Karnataka                              | 2368             | 5.37            | 2.25           | 488              | 2.58            | 1.29           | 508              | 8.87            | 1.40           |
| Kerala                                 | 649              | 1.86            | 1.19           | 318              | 1.50            | 0.81           | 330              | 0.89            | 0.36           |
| Ladakh                                 | 1                | 0.01            | 0.00           | 1                | 0.01            | 0.00           | 1                | 0.02            | 0.00           |
| Madhya Pradesh                         | 254              | 0.59            | 0.10           | 88               | 1.11            | 0.14           | 145              | 1.23            | 0.08           |
| Maharashtra                            | 16537            | 25.52           | 4.86           | 1645             | 14.95           | 3.25           | 2443             | 14.19           | 3.65           |
| Meghalaya                              | -                | -               | -              | -                | -               | -              | 3                | 0.03            | 0.00           |
| Mizoram                                | 4                | 0.02            | 0.01           | -                | -               | -              | -                | -               | -              |
| Nagaland                               | 2                | 0.01            | 0.00           | 1                | 0.00            | 0.00           | -                | -               | -              |
| NCT of Delhi                           | 3909             | 11.15           | 3.16           | 1054             | 4.77            | 1.72           | 1402             | 8.79            | 2.68           |
| Odisha                                 | 109              | 0.87            | 0.66           | 31               | 0.17            | 0.00           | 96               | 0.91            | 0.11           |
| Overseas                               | 8                | 0.05            | 0.02           | 6                | 0.04            | 0.04           | -                | -               | -              |
| Puducherry                             | 10               | 0.04            | 0.01           | -                | -               | -              | 1                | 0.00            | 0.00           |
| Punjab                                 | 309              | 1.11            | 0.55           | 58               | 0.24            | 0.03           | 238              | 1.61            | 0.20           |
| Rajasthan                              | 440              | 1.40            | 0.59           | 88               | 1.08            | 0.07           | 220              | 2.14            | 0.26           |
| Sikkim                                 | 5                | 0.02            | 0.01           | 2                | 0.01            | 0.00           | 2                | 0.01            | 0.00           |
| Tamil Nadu                             | 6919             | 18.41           | 11.68          | 4054             | 10.60           | 9.62           | 4866             | 13.59           | 11.53          |
| Telangana                              | 1088             | 1.61            | 0.49           | 159              | 1.72            | 0.42           | 289              | 1.54            | 0.33           |
| Tripura                                | 7                | 0.01            | 0.00           | 7                | 0.01            | 0.00           | 4                | 0.01            | 0.00           |
| Uttar Pradesh                          | 1659             | 4.01            | 1.30           | 433              | 3.47            | 0.81           | 1027             | 6.57            | 1.36           |
| Uttarakhand                            | 85               | 0.22            | 0.04           | 45               | 0.45            | 0.01           | 95               | 0.55            | 0.03           |
| West Bengal                            | 484              | 1.18            | 0.23           | 222              | 3.76            | 1.68           | 332              | 3.16            | 0.88           |
| Grand Total                            | 39134            | 85.26           | 31.27          | 9675             | 57.06           | 22.88          | 13951            | 76.49           | 25.77          |