Lok Sabha Question No. 884 (UNSTARRED), answered on 2022-07-21
Subject: Power Theft
Ministry: POWER
Asked by: Dushyant Singh

## GOVERNMENT OF INDIA MINISTRY OF POWER LOK SABHA UNSTARRED QUESTION NO.884

## ANSWERED ON 21.07.2022

## POWER THEFT

## 884.   SHRI DUSHYANT SINGH:

Will the Minister of POWER be pleased to state:

- (a) whether  the  Government  has  taken  cognizance  of  power  or  electricity  theft  in various States across the country along with the effects of power theft on distribution companies and if so, the details thereof;
- (b) the  details  of  the  illegal  methods  involved  in  power  theft  by  consumers,  Statewise;
- (c) whether the Government has booked any cases on those who are involved in the power theft and if so, the number of cases registered, pending and those convicted  during  the  last  three  years  and  the  current  year  and  if  not,  the  reasons therefor, State-wise;
- (d) the details of the power theft by commercial and domestic consumers separately during the said period, State-wise; and
- (e) the  details  of  the  number  of  watts  of  power  theft  and  losses  incurred  by  the distribution  companies  annually  because  of  power  theft  during  the  said  period, State-wise?

## A N S W E R

## THE MINISTER OF POWER AND NEW & RENEWABLE ENERGY

(SHRI R.K. SINGH)

- (a) : The Government of India has taken cognizance of power or electricity theft in  various  States  and  the  Union  Territories  (UTs),  which  has  affected  the  financial health  of  the  distribution  companies  with  consequential  effects  like  poor  quality  of power supply to the consumers such as  frequent load shedding, unscheduled outages, voltage  fluctuations,  etc.    The  measures  taken  by  the  Government  of  India  are  as follows:
- (i) There  are  specific  provisions  in  the  Electricity  Act  2003  (Section  126  and Sections 135 to 140) relating to theft and unauthorized use of electricity including stiff  penal provisions and speedy trial for such offences by Special Courts (Part XV of the Electricity Act 2003);
- (ii) Ministry  of  Power  launched  a  Reforms-based  and  Results  -  linked,  Revamped Distribution  Sector  Scheme  (RDSS)  to  improve  the  operational  efficiencies  and financial sustainability of all DISCOMs/ Power Departments. The Scheme aims to reduce the Aggregate Technical and Commercial (AT&C) losses, which includes impact of power theft also, on pan- India basis in the range of 12-15% by 2024-25. The  scheme  includes  the  provisions  for  funding  for  up-gradation  of  distribution infrastructure including IT interventions, installation of pre-paid smart meters in the country which would facilitate in the reduction of AT&C losses.

..........2.

(b) & (c) : The  illegal  methods  adopted  by  consumers  for  power  theft  in  various States and UTs include direct tapping of distribution lines, bypassing and tampering of energy meters, etc. The State-wise details of the number of cases registered, pending and those convicted during recent years, as informed by  Central Electricity Authority (CEA), are enclosed at Annexure-I.

(d)  &  (e)  :  The  commercial  losses  due  to  power  theft,  billing  efficiency,  collection efficiency are part of the AT&C losses. Power Finance Corporation (PFC) has published a  report  titled  'Performance  of  State  Power  Utilities',  in  the  year  2021,  wherein  the details of Billing Efficiency, Collection Efficiency and AT&C loss % are given below:

| Parameter                 |   FY 2017-18 |   FY 2018-19 |   FY 2019-20 |
|---------------------------|--------------|--------------|--------------|
| Billing efficiency (%)    |        83.07 |        83.91 |        85.36 |
| Collection Efficiency (%) |        94.5  |        93.26 |        92.64 |
| AT&C loss %               |        21.5  |        21.74 |        20.93 |

The  State-wise  and  Utility  wise  details  of  Billing  Efficiency,  Collection Efficiency and AT&C Losses are enclosed at Annexure-II.

************

## ANNEXURE-I

## ANNEXURE REFERRED TO IN REPLY TO PARTS (b) & (c) OF UNSTARRED QUESTION NO. 884 ANSWERED IN THE LOK SABHA ON 21.07.2022

**************

| State /UT                                                         | Year                              | Total Number of cases where theft of electricity was detected (Nos.)   | Total Number of cases settled   | Total Number of cases still pending   |
|-------------------------------------------------------------------|-----------------------------------|------------------------------------------------------------------------|---------------------------------|---------------------------------------|
| Andhra Pradesh                                                    |                                   |                                                                        |                                 |                                       |
| Andhra Pradesh Eastern Power Distribution Company Limited         | 2018-2019                         | 6784                                                                   | 7086                            | 1                                     |
|                                                                   | 2019-2020                         | 7267                                                                   | 7383                            | 18                                    |
|                                                                   | 2020-21 (up to Jan 2021)          | 2832                                                                   | 3798                            | 412                                   |
| Andhra Pradesh Southern Power Distribution Company Limited        | 2018-2019                         | 40930                                                                  | 40862                           | 68                                    |
|                                                                   | 2019-2020                         | 28225                                                                  | 28118                           | 107                                   |
|                                                                   | 2020-21 (up to Jan 2021)          | 7673                                                                   | 6237                            | 1436                                  |
| Andhra Pradesh Central Power Distribution Corporation Ltd.        | 2018-2019                         | 13373                                                                  | 13368                           | 5                                     |
|                                                                   | 2019-2020                         | 9980                                                                   | 9969                            | 10                                    |
|                                                                   | 2020-2021 (up to 16th March 2021) | 4353                                                                   | 3989                            | 364                                   |
| Assam                                                             |                                   |                                                                        |                                 |                                       |
| APDCL, Assam                                                      | March 2020 to Jan 2021            | 716                                                                    | 0                               | 4083                                  |
| Bihar                                                             |                                   |                                                                        |                                 |                                       |
| Electricity Supply Sub-Division, Supaul                           | 2020-21 (up to Jan 2021)          | 92                                                                     | 39                              | 53                                    |
| North Bihar Power Distribution Company Limited                    | 2018-2019                         | 2698                                                                   | -                               | -                                     |
|                                                                   | 2019-2020                         | 5104                                                                   |                                 |                                       |
|                                                                   | 2020-21 (up to January 2021)      | 2236                                                                   | -                               | -                                     |
| Chhattisgarh                                                      |                                   |                                                                        |                                 |                                       |
| Chhattisgarh State Power Distribution Company Limited             | 2018-2019                         | 3110                                                                   | 1392                            | 1081                                  |
|                                                                   | 2019-2020                         | 3990                                                                   | 1068                            | 2297                                  |
|                                                                   | 2020-2021 ( up to January 2021)   | 4321                                                                   | 817                             | 2795                                  |
| Gujarat                                                           |                                   |                                                                        |                                 |                                       |
| Energy and Petrochemical Department, New Sachivalaya, Gandhinagar | 2018-2019                         | 70700                                                                  | 27405                           | 43295                                 |
|                                                                   | 2019-2020                         | 66118                                                                  | 24979                           | 41139                                 |
|                                                                   | 2020-2021                         | 37604                                                                  | 18793                           | 18811                                 |

| Haryana                                         |                                |        |       |       |
|-------------------------------------------------|--------------------------------|--------|-------|-------|
| Uttar Haryana Bijli Vitran Nigam                | 2018-2019                      | 22417  | 14507 | 5427  |
|                                                 | 2019-2020                      | 19025  | 13943 | 3405  |
|                                                 | 2020-2021 (up to Jan. 2021)    | 22507  | 15029 | 6887  |
| Jharkhand                                       |                                |        |       |       |
| Jharkhand Bijli Vitran Nigam Limited            | 2018-2019                      | 6318   | 5740  | 578   |
|                                                 | 2019-2020                      | 7683   | 6437  | 1246  |
|                                                 | 2020-2021 (Up to January 2021) | 9723   | 8035  | 1688  |
| Electrical Supply Division, Dhanbad             | 2020-21 (up to Jan 2021)       | 135    | 127   | 8     |
| Electrical Supply Division, Govindpur           | 2020-21 (up to Jan 2021)       | 84     | 82    | 2     |
| Electrical Executive Engineer, Jharia Division  | 2020-21 (up to Jan 2021)       | 226    | 184   | 42    |
|                                                 | Total                          | 17851  | 14865 | 2986  |
| Karnataka                                       |                                |        |       |       |
| BESCOM                                          | 2018-2019                      | 2917   | 2222  | 695   |
|                                                 | 2019-2020                      | 2748   | 2368  | 1075  |
|                                                 | 2020-2021 ( up to January      | 1975   | 1973  | 1077  |
| CESC                                            | 2005-06 to Jan-2021            | 12011  | 11970 | 41    |
| MESCOM                                          | 2002-03 to Jan-2021            | 6419   | 6411  | 8     |
| HESCOM                                          | 2002-03 to Jan-2021            | 51101  | 50919 | 182   |
| GESCOM                                          | 2018-2019                      | 5648   | 4459  | 1189  |
|                                                 | 2019-2020                      | 5173   | 3833  | 1340  |
|                                                 | 2020-2021                      | 2355   | 1896  | 459   |
| Cochin Port Trust                               | 2020-21 (up to Jan 2021)       | 2      | 2     | 0     |
| Madhya Pradesh                                  |                                |        |       |       |
| Madhya Pradesh Power Management Company Limited | 2018-2019                      | 75192  | 50801 | 24391 |
|                                                 | 2019-2020                      | 86028  | 49426 | 36602 |
|                                                 | 2020-21 (up to Jan 2021)       | 116729 | 48464 | 68265 |
| Manipur                                         |                                |        |       |       |
|                                                 | 2018-2019                      | 682    | 657   | 25    |
|                                                 | 2019-2020                      | 461    | 297   | 164   |
|                                                 | 2020-21 ( up to January        | 604    | 484   | 120   |
| Mizoram                                         |                                |        |       |       |
|                                                 | 2020-21 (up to Jan 2021)       | 485    | 485   | NIL   |
| Maharashtra                                     |                                |        |       |       |
| BEST Undertaking, Mumbai                        | 2018-2019                      | 1594   | 791   | 803   |
|                                                 | 2019-2020                      | 1230   | 427   | 803   |
|                                                 | 2020-21 (up to Jan 2021)       | 470    | 14    | 456   |
| Odisha                                          |                                |        |       |       |
| NESCO Utility                                   | 2020-21 (up to Jan 2021)       | 780    | 566   | 214   |
| TPCODL                                          | 2020-21 (up to Jan 2021)       | 1133   | 395   | 738   |
| TPWODL                                          | January 2020 to January 2021   | 9010   | 5892  | 3118  |

0

| TPSODL                                                     | TPSODL                                                     | 2020-21 (up to Jan 2021)        | 2193   | 1419   | 774   |
|------------------------------------------------------------|------------------------------------------------------------|---------------------------------|--------|--------|-------|
|                                                            |                                                            | Total                           | 15748  | 10904  | 4844  |
| Punjab                                                     |                                                            |                                 |        |        |       |
|                                                            |                                                            | 2018-19                         | 30564  | 12796  | 17768 |
|                                                            |                                                            | 2019-20                         | 39678  | 17382  | 22296 |
|                                                            |                                                            | 2020-2021                       | 148304 | -      | -     |
| Rajasthan                                                  |                                                            |                                 |        |        |       |
| Jaipur DISCOM                                              | Jaipur DISCOM                                              | 2020-21 (up to January 2021)    | 82611  | 55755  | 26856 |
| Ajmer DISCOM                                               | Ajmer DISCOM                                               | 2020-21 (up to January 2021)    | 74518  | 46628  | 27890 |
| Jodhpur DISCOM                                             | Jodhpur DISCOM                                             | 2020-21 (up to January 2021)    | 31462  | 11871  | 19591 |
| Tamil Nadu                                                 |                                                            |                                 |        |        |       |
| Tamil Nadu Generation & Distribution                       | Tamil Nadu Generation & Distribution                       | 2018-2019                       | 17073  | 17067  | 6     |
|                                                            |                                                            | 2019-2020                       | 16216  | 16212  | 4     |
|                                                            |                                                            | 2020-21 (up to Jan 2021)        | 5241   | 5234   | 7     |
| Telangana                                                  |                                                            |                                 |        |        |       |
| TSSPDCL                                                    | TSSPDCL                                                    | 2018-2019                       | 42289  | 42736  | 63    |
|                                                            |                                                            | 2019-2020                       | 52656  | 52388  | 241   |
|                                                            |                                                            | 1st April 2020 to 31st Jan 2021 | 21744  | 17541  | 1502  |
| Uttar Pradesh                                              |                                                            |                                 |        |        |       |
| Uttar Pradesh Power Corporation Limited                    | Uttar Pradesh Power Corporation Limited                    | 2020-21 (up to Jan 2021)        | 104297 | 11985  | 92312 |
| Kanpur Electricity Supply Corporation                      | Kanpur Electricity Supply Corporation                      | 2020-21 (up to Jan 2021)        | 920    | 397    | 523   |
| West Bengal                                                |                                                            |                                 |        |        |       |
| West Bengal State Electricity Distribution Company Limited | West Bengal State Electricity Distribution Company Limited | 2018-2019                       | 10083  | 8488   | 2670  |
|                                                            |                                                            | 2019-2020                       | 8007   | 5329   | 1914  |
|                                                            | Uts                                                        |                                 |        |        |       |
| Andaman & Nicobar Islands                                  | 2020-21 (up to Jan 2021)                                   | 2020-21 (up to Jan 2021)        | 0      | 0      | 0     |
| Dadra & Nagar Haveli                                       |                                                            |                                 |        |        |       |
| DNH Power Distribution Corporation Limited                 | 01.04.2019 to 31.01.2021                                   | 01.04.2019 to 31.01.2021        | 167    | 72     | 95    |
| Delhi                                                      |                                                            |                                 |        |        |       |
| Tata Power-DDL                                             | 2018-2019                                                  | 2018-2019                       | 0      | 0      | 0     |
|                                                            | 2019-2020                                                  | 2019-2020                       | 4      | 4      | 0     |
|                                                            | 2020-2021 (up to January 2021)                             | 2020-2021 (up to January 2021)  | 6      | 6      | 0     |
| BSES Rajdhani Power Limited (BRPL)                         | 2020-21 (up to Jan 2021)                                   | 2020-21 (up to Jan 2021)        | 10345  | 1058   | 9287  |
| BSES Yamuna Power Limited (BYPL)                           | 2018-19                                                    | 2018-19                         | 20150  | 6537   | 13613 |
|                                                            | 2019-20                                                    | 2019-20                         | 12495  | 3239   | 9256  |
|                                                            | 2020-21 (up to Jan 2021)                                   | 2020-21 (up to Jan 2021)        | 3742   | 566    | 3176  |
| & Kashmir                                                  | Jammu                                                      |                                 |        |        |       |
|                                                            | April 2020 to Jan 2021                                     | April 2020 to Jan 2021          | 25320  | 2      | 5     |

*************

## ANNEXURE-II

## ANNEXURE REFERRED TO IN REPLY TO PARTS (d) & (e) OF UNSTARRED QUESTION NO. 884 ANSWERED IN THE LOK SABHA ON 21.07.2022

**************

## AT&C Losses

|                           | 2017-18                | 2017-18                   | 2017-18      | 2018-19                | 2018-19                   | 2018-19       | 2019-20                | 2019-20                   | 2019-20      |
|---------------------------|------------------------|---------------------------|--------------|------------------------|---------------------------|---------------|------------------------|---------------------------|--------------|
|                           | Billing Efficiency (%) | Collection Efficiency (%) | AT&C Loss(%) | Billing Efficiency (%) | Collection Efficiency (%) | AT&C Loss (%) | Billing Efficiency (%) | Collection Efficiency (%) | AT&C Loss(%) |
| State Sector              | 82.64                  | 94.21                     | 22.15        | 83.41                  | 92.83                     | 22.57         | 84.89                  | 92.21                     | 21.73        |
| Andaman & Nicobar Islands | 80.86                  | 99.76                     | 19.34        | 76.80                  | 99.76                     | 23.39         | 77.40                  | 99.87                     | 22.71        |
| Andaman & Nicobar PD      | 80.86                  | 99.76                     | 19.34        | 76.80                  | 99.76                     | 23.39         | 77.40                  | 99.87                     | 22.71        |
| Andhra Pradesh            | 92.86                  | 92.33                     | 14.26        | 92.30                  | 80.53                     | 25.67         | 92.38                  | 96.58                     | 10.77        |
| APEPDCL                   | 94.88                  | 93.62                     | 11.18        | 93.32                  | 87.37                     | 18.47         | 93.36                  | 100.00                    | 6.64         |
| APSPDCL                   | 91.69                  | 91.57                     | 16.04        | 91.74                  | 76.67                     | 29.66         | 91.81                  | 94.57                     | 13.17        |
| Arunachal Pradesh         | 48.94                  | 85.07                     | 58.36        | 44.50                  | 100.00                    | 55.50         | 54.29                  | 100.00                    | 45.71        |
| Arunachal PD              | 48.94                  | 85.07                     | 58.36        | 44.50                  | 100.00                    | 55.50         | 54.29                  | 100.00                    | 45.71        |
| Assam                     | 82.36                  | 100.00                    | 17.64        | 80.30                  | 99.46                     | 20.14         | 80.94                  | 94.67                     | 23.37        |
| APDCL                     | 82.36                  | 100.00                    | 17.64        | 80.30                  | 99.46                     | 20.14         | 80.94                  | 94.67                     | 23.37        |
| Bihar                     | 69.35                  | 95.88                     | 33.51        | 69.84                  | 95.49                     | 33.30         | 74.81                  | 79.69                     | 40.38        |
| NBPDCL                    | 76.73                  | 90.63                     | 30.46        | 73.03                  | 100.00                    | 26.97         | 78.38                  | 89.95                     | 29.50        |
| SBPDCL                    | 64.47                  | 100.00                    | 35.53        | 67.58                  | 92.03                     | 37.81         | 72.11                  | 71.22                     | 48.64        |
| Chandigarh                | 96.00                  | 100.00                    | 4.00         | 95.79                  | 100.00                    | 4.21          | 95.40                  | 100.00                    | 4.60         |
| Chandigarh PD             | 96.00                  | 100.00                    | 4.00         | 95.79                  | 100.00                    | 4.21          | 95.40                  | 100.00                    | 4.60         |
| Chhattisgarh              | 82.12                  | 94.37                     | 22.50        | 81.86                  | 85.75                     | 29.81         | 82.32                  | 92.71                     | 23.68        |
| CSPDCL                    | 82.12                  | 94.37                     | 22.50        | 81.86                  | 85.75                     | 29.81         | 82.32                  | 92.71                     | 23.68        |
| Dadra & Nagar Haveli      | 95.52                  | 97.83                     | 6.55         | 96.07                  | 98.42                     | 5.45          | 96.44                  | 100.00                    | 3.56         |
| DNHPDCL                   | 95.52                  | 97.83                     | 6.55         | 96.07                  | 98.42                     | 5.45          | 96.44                  | 100.00                    | 3.56         |
| Daman & Diu               | 92.65                  | 89.57                     | 17.01        | 93.81                  | 100.00                    | 6.19          | 95.93                  | 100.00                    | 4.07         |
| Daman & Diu PD            | 92.65                  | 89.57                     | 17.01        | 93.81                  | 100.00                    | 6.19          | 95.93                  | 100.00                    | 4.07         |
| Goa                       | 89.10                  | 97.06                     | 13.52        | 88.74                  | 95.00                     | 15.69         | 88.00                  | 97.74                     | 13.99        |
| Goa PD                    | 89.10                  | 97.06                     | 13.52        | 88.74                  | 95.00                     | 15.69         | 88.00                  | 97.74                     | 13.99        |
| Gujarat                   | 87.81                  | 99.12                     | 12.96        | 86.56                  | 99.37                     | 13.99         | 89.60                  | 98.27                     | 11.95        |
| DGVCL                     | 93.72                  | 99.66                     | 6.60         | 94.10                  | 100.00                    | 5.90          | 96.96                  | 96.72                     | 6.22         |
| MGVCL                     | 89.37                  | 98.77                     | 11.73        | 90.59                  | 99.56                     | 9.81          | 90.85                  | 97.62                     | 11.31        |
| PGVCL                     | 81.12                  | 99.05                     | 19.64        | 79.50                  | 99.11                     | 21.21         | 82.15                  | 98.34                     | 19.22        |
| UGVCL                     | 91.69                  | 98.89                     | 9.32         | 88.80                  | 99.08                     | 12.01         | 93.27                  | 99.84                     | 6.88         |
| Haryana                   | 78.46                  | 99.69                     | 21.78        | 81.92                  | 100.00                    | 18.08         | 83.67                  | 97.77                     | 18.19        |
| DHBVNL                    | 80.84                  | 100.00                    | 19.16        | 84.66                  | 100.00                    | 15.34         | 85.63                  | 97.66 97.94               | 16.37 20.68  |
| UHBVNL                    | 75.19                  | 99.24                     | 25.38        | 77.96                  | 100.00                    | 22.04         | 80.99                  |                           |              |
| Himachal Pradesh          | 88.92                  | 100.00                    | 11.08        | 87.54                  | 100.00                    | 12.46         | 88.32                  | 100.00                    | 11.68        |
| HPSEBL                    | 88.92                  | 100.00                    | 11.08        | 87.54                  | 100.00                    | 12.46         | 88.32                  | 100.00                    | 11.68        |
| Jammu & Kashmir           | 52.50                  | 88.25                     | 53.67        | 61.00                  | 82.06                     | 49.94         | 49.89                  | 79.25                     | 60.46        |
| JKPDD                     | 52.50                  | 88.25                     | 53.67        | 61.00                  | 82.06                     | 49.94         | 49.89                  | 79.25                     | 60.46        |
| Jharkhand                 | 80.52                  | 83.86                     | 32.48 32.48  | 77.11                  | 92.59                     | 28.60         | 77.54                  | 81.30 81.30               | 36.96        |
| JBVNL Karnataka           | 80.52 86.27            | 83.86                     | 15.61        | 77.11                  | 92.59 92.00               | 28.60         | 77.54                  | 93.69                     | 36.96 17.59  |
|                           | 86.83                  | 97.82 100.00              | 13.17        | 87.13                  | 95.99                     | 19.83 15.79   | 87.96                  | 93.27                     | 17.91        |
| BESCOM CHESCOM            | 86.80                  | 100.00                    | 13.20        | 87.73                  | 90.91                     | 20.03         | 88.01                  | 88.08                     | 21.72        |
|                           |                        |                           |              | 87.96                  |                           |               | 88.88                  |                           |              |
| GESCOM                    | 83.61                  | 100.00                    | 16.39        | 85.59                  | 84.85                     | 27.38         | 88.78                  | 92.51                     | 17.87        |
| HESCOM                    | 85.24                  | 90.53                     | 22.84        | 85.38                  | 87.98                     | 24.88         | 85.90                  | 98.59                     | 15.31        |
| MESCOM                    | 88.68                  | 96.71                     | 14.23        | 89.48                  | 91.51                     | 18.12         | 89.93                  | 94.16                     | 15.33        |
| Kerala                    | 89.98                  | 96.90                     | 12.81        | 90.90                  | 100.00                    | 9.10          | 89.84                  | 95.20                     | 14.47        |
| KSEBL                     | 89.98                  | 96.90                     | 12.81        | 90.90                  | 100.00                    | 9.10          | 89.84                  | 95.20 99.83               | 14.47        |
| Lakshadweep               | 94.80                  | 85.29                     | 19.15        | 91.13                  | 84.13                     | 23.33         | 85.87                  |                           | 14.28        |
| Lakshadweep ED            | 94.80                  | 85.29                     | 19.15        | 91.13                  | 84.13                     | 23.33         | 85.87                  | 99.83                     | 14.28        |
| Madhya Pradesh            | 76.37                  | 90.99                     | 30.51        | 72.42                  | 87.49                     | 36.64         | 79.82                  | 87.22                     | 30.38        |
| MPMaKVVCL MPPaKVVCL       | 72.09                  | 84.62                     | 39.00        | 63.28 83.83            | 86.84                     | 45.05 25.28   | 72.40                  | 86.78 88.95               | 37.17 20.93  |
|                           | 83.41                  | 97.48                     | 18.69        |                        | 89.13                     |               | 88.90                  |                           |              |
| MPPoKVVCL Maharashtra     | 72.94                  | 89.33                     | 34.84        | 69.43 86.16            | 85.86                     | 40.38         | 77.48                  | 85.33 92.15               | 33.89        |
|                           | 85.62                  | 100.00                    | 14.38        |                        | 97.23                     | 16.23         | 86.91                  |                           | 19.92 19.92  |
| MSEDCL                    | 85.62                  | 100.00                    | 14.38        | 86.16 74.14            | 97.23                     | 16.23         | 86.91                  | 92.15                     |              |
| Manipur MSPDCL            | 76.61 76.61            | 94.63 94.63               | 27.50 27.50  | 74.14                  | 83.40 83.40               | 38.17 38.17   | 86.88 86.88            | 91.77 91.77               | 20.27 20.27  |

|                         | 2017-18                | 2017-18                     | 2017-18            | 2018-19                | 2018-19                   | 2018-19       | 2019-20                | 2019-20                   | 2019-20       |
|-------------------------|------------------------|-----------------------------|--------------------|------------------------|---------------------------|---------------|------------------------|---------------------------|---------------|
|                         | Billing Efficiency (%) | Collection Efficiency ( % ) | AT&C Loss(%) ( % ) | Billing Efficiency (%) | Collection Efficiency (%) | AT&C Loss (%) | Billing Efficiency (%) | Collection Efficiency (%) | AT&C Loss (%) |
| Meghalaya               | 64.71                  | 90.88                       | 41.19              | 64.78                  | 100.00                    | 35.22         | 70.12                  | 93.68                     | 34.32         |
| MePDCL                  | 64.71                  | 90.88                       | 41.19              | 64.78                  | 100.00                    | 35.22         | 70.12                  | 93.68                     | 34.32         |
| Mizoram                 | 83.84                  | 92.51                       | 22.44              | 83.80                  | 100.00                    | 16.20         | 79.34                  | 100.00                    | 20.66         |
| Mizoram PD              | 83.84                  | 92.51                       | 22.44              | 83.80                  | 100.00                    | 16.20         | 79.34                  | 100.00                    | 20.66         |
| Nagaland                | 74.98                  | 78.21                       | 41.36              | 75.00                  | 79.92                     | 40.06         | 47.07                  | 100.00                    | 52.93         |
| Nagaland PD             | 74.98                  | 78.21                       | 41.36              | 75.00                  | 79.92                     | 40.06         | 47.07                  | 100.00                    | 52.93         |
| Odisha                  | 71.97                  | 92.27                       | 33.59              | 75.70                  | 90.42                     | 31.55         | 79.35                  | 89.55                     | 28.94         |
| CESU                    | 68.28                  | 94.48                       | 35.49              | 71.85                  | 93.96                     | 32.49         | 76.85                  | 92.35                     | 29.03         |
| NESCO Utility           | 77.72                  | 97.26                       | 24.41              | 81.26                  | 92.78                     | 24.61         | 82.88                  | 91.16                     | 24.45         |
| SOUTHCO Utility         | 67.30                  | 88.18                       | 40.66              | 70.24                  | 83.52                     | 41.33         | 75.53                  | 84.67                     | 36.05         |
| WESCO Utility           | 74.20                  | 87.73                       | 34.90              | 78.68                  | 87.85                     | 30.88         | 81.27                  | 87.59                     | 28.81         |
| Puducherry              | 86.28                  | 93.66                       | 19.19              | 86.73                  | 92.50                     | 19.77         | 87.25                  | 93.47                     | 18.45         |
| Puducherry PD           | 86.28                  | 93.66                       | 19.19              | 86.73                  | 92.50                     | 19.77         | 87.25                  | 93.47                     | 18.45         |
| Punjab                  | 88.94                  | 92.97                       | 17.31              | 88.72                  | 100.00                    | 11.28         | 87.98                  | 97.35                     | 14.35         |
| PSPCL                   | 88.94                  | 92.97                       | 17.31              | 88.72                  | 100.00                    | 11.28         | 87.98                  | 97.35                     | 14.35         |
| Rajasthan               | 79.75                  | 95.20                       | 24.07              | 79.28                  | 90.50                     | 28.25         | 82.77                  | 84.74                     | 29.85         |
| AVVNL                   | 79.85                  | 96.25                       | 23.14              | 81.97                  | 93.48                     | 23.37         | 85.52                  | 91.11                     | 22.08         |
| JdVVNL                  | 80.67                  | 94.84                       | 23.49              | 76.88                  | 84.29                     | 35.20         | 80.62                  | 76.59                     | 38.26         |
| JVVNL                   | 78.94                  | 94.78                       | 25.19              | 79.46                  | 93.46                     | 25.73         | 82.79                  | 87.18                     | 27.83         |
| Sikkim                  | 67.52                  | 100.00                      | 32.48              | 70.20                  | 82.86                     | 41.83         | 71.28                  | 99.77 99.77               | 28.88 28.88   |
| Sikkim PD Tamil Nadu    | 67.52 83.13            | 100.00 96.87                | 32.48 19.47        | 70.20 83.47            | 82.86 98.41               | 41.83 17.86   | 71.28 85.94            | 98.91                     | 15.00         |
| TANGEDCO                | 83.13                  | 96.87                       | 19.47              | 83.47                  | 98.41                     | 17.86         | 85.94                  | 98.91                     | 15.00         |
| Telangana               | 88.75                  | 91.18                       | 19.08              | 93.92                  | 87.52                     | 17.80         | 92.05                  | 85.24                     | 21.54         |
| TSNPDCL                 | 88.99                  | 85.78                       | 23.67              |                        | 81.40                     |               | 90.96                  | 72.48                     | 34.08         |
| TSSPDCL                 | 88.64                  | 93.45                       | 17.16              | 90.10 95.66            | 90.13                     | 26.66 13.79   | 92.57                  | 91.21                     | 15.57         |
| Tripura                 | 77.75                  | 89.63                       | 30.31              | 68.32                  | 94.42                     | 35.49         | 69.96                  | 88.84                     | 37.85         |
| TSECL                   | 77.75                  | 89.63                       | 30.31              | 68.32                  | 94.42                     | 35.49         | 69.96                  | 88.84                     | 37.85         |
| Uttar Pradesh           | 78.69                  | 79.05                       | 37.80              | 81.32                  | 82.16                     | 33.19         | 81.52                  | 85.81                     | 30.05         |
| DVVNL                   | 74.91                  | 81.57                       | 38.89              | 79.04                  | 79.55                     | 37.12         | 78.73                  | 76.53                     | 39.74         |
| KESCO                   | 87.00                  | 89.05                       | 22.52              | 91.49                  | 91.27                     | 16.49         | 92.24                  | 91.63                     | 15.49         |
| MVVNL PaVVNL            | 77.77 82.57            | 70.35 89.65                 | 45.29 25.97        | 78.41                  | 75.73 91.26               | 40.62 22.27   | 80.63 84.41            | 81.68 96.39               | 34.14 18.64   |
| PuVVNL                  | 76.84                  | 67.81                       | 47.89              | 85.17 79.51            | 75.91                     | 39.64         | 79.68                  | 82.52                     | 34.24         |
| Uttarakhand             | 84.83                  | 98.63                       | 16.34              | 86.18                  | 96.35                     | 16.96         | 86.60                  | 91.97                     | 20.35         |
| UPCL                    | 84.83                  | 98.63                       | 16.34              | 86.18                  | 96.35                     | 16.96         | 86.60                  | 91.97                     | 20.35         |
| West Bengal             | 73.31                  | 100.00                      | 26.69              | 77.00                  | 100.00                    | 23.00         | 81.43                  | 97.75                     | 20.40         |
| WBSEDCL                 | 73.31                  | 100.00                      | 26.69              | 77.00                  | 100.00                    | 23.00         | 81.43                  | 97.75                     | 20.40         |
| Private Sector          | 91.18                  | 99.41                       | 9.36               | 92.11                  | 99.58                     | 8.28          | 92.93                  | 99.00                     | 8.00          |
| Delhi                   | 90.21                  | 99.85                       | 9.93               | 91.38                  | 99.40                     | 9.17          | 92.86                  | 98.86                     | 8.19          |
| BRPL                    | 89.61                  | 99.85                       | 10.53              | 91.27                  | 99.58                     | 9.11          | 92.72                  | 99.06                     | 8.15          |
| BYPL                    | 89.22                  | 99.94                       | 10.83              | 90.67                  | 98.60                     | 10.60         | 92.70                  | 98.62                     | 8.57          |
| TPDDL                   | 91.80                  | 99.78                       | 8.39               | 92.07                  | 99.74                     | 8.17          | 93.17                  | 98.76                     | 7.98          |
| Gujarat                 | 94.51                  | 98.89                       | 6.53               | 95.02                  | 99.77                     | 5.20          | 95.47                  | 99.94                     | 4.59          |
| Torrent Power Ahmedabad | 93.69                  | 98.79                       | 7.44               | 94.39                  | 99.80                     | 5.81          | 95.02                  | 99.91                     | 5.07          |
| Torrent Power Surat     | 96.42                  |                             | 4.43               |                        |                           | 3.71          | 96.57                  |                           | 3.43          |
| Maharashtra             |                        | 99.12                       |                    | 96.57                  | 99.71                     |               |                        | 100.00                    |               |
|                         |                        |                             |                    | 92.16                  | 99.61                     | 8.20          | 92.63                  | 97.69                     | 9.52          |
| AEML                    |                        |                             |                    | 92.16                  | 99.61                     | 8.20          | 92.63                  | 97.69                     | 9.52          |
| Uttar Pradesh           | 92.01                  | 98.82                       | 9.08               | 91.85                  | 98.68                     | 9.36          | 91.74                  | 98.37                     | 9.76          |
| NPCL                    | 92.01                  | 98.82                       | 9.08               | 91.85                  | 98.68                     | 9.36          | 91.74                  | 98.37                     | 9.76          |
| West Bengal             | 90.26                  | 98.89                       | 10.74              | 91.05                  | 100.00                    | 8.95          | 91.13                  | 99.79                     | 9.06          |
| CESC                    | 89.82                  | 98.81                       | 11.25              | 90.58                  | 100.00                    | 9.42          | 90.70                  | 100.00                    | 9.30          |
| IPCL Grand Total        | 96.80 83.07            | 100.00 94.50                | 3.20 21.50         | 97.32 83.91            | 100.00 93.26              | 2.68 21.74    | 96.54 85.36            | 97.31 92.64               | 6.06 20.93    |

**************