Lok Sabha Question No. 2324 (UNSTARRED), answered on 2022-12-21
Subject: Protection from Online Frauds
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: Pratima Mondal

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA

## UNSTARRED QUESTION NO. 2324

TO BE ANSWERED ON: 21.12.2022

## PROTECTION FROM ONLINE FRAUDS

## 2324.    SHRIMATI PRATIMA MONDAL:

Will the Minister of Electronics and Information Technology be pleased to state:

(a) whether  it  is  a  fact  that  consumers  from  India  are  less  aware  about  online  frauds  as compared to other APAC(Asia Pacific) countries, if so, the details thereof and the reasons therefor;

(b)  whether it is a fact that the opportunity for online fraud is escalating as consumers are looking for easier ways to buy products online and if so, the details thereof;

(c)   whether  the  Government  is  aware  that  there  is  more  that  needs  to  be  done  to  build awareness to fight online fraud and if so, the steps taken in this regard;

(d)  the  other  measures  taken  by  the  Government  to  protect  the  consumers  from  digital frauds;

(e) the total number of online fraud cases reported and resolved during the last three years; and

(f) the details of the authorities responsible for the resolution of such online fraud?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI RAJEEV CHANDRASEKHAR)

(a):  No, Sir.

(b) to (d): The policies of the Government are aimed at ensuring an Open, Safe, Trusted and Accountable Internet for its users. With the expansion of the Internet and with more and more Indians coming online, instances of cyber frauds have also grown. The many challenges in securing the cyberspace against online frauds also flow from its vastness and the borderless nature of Internet. Government is fully cognizant and aware of such frauds. The following measures have been taken to prevent and curb the incidence of frauds.

- (i) Online  banking  and  Automated  Teller  Machine  transactions  are  secured  with  twofactor authentications.
- (ii) The Reserve  Bank of  India  (RBI)  annually  organises  a  Financial  Literacy  Week  to propagate  financial  education  messages  on  various  themes  among  members  of  the public.  Awareness  programmes  are  also  carried  out  for  RBI-regulated  entities, especially in smaller urban centres, rural areas and remote locations.
- (iii) Banks, through their Financial Literacy Centres, organise special camps on the use of Unified Payments Interface (UPI) and Unstructured Supplementary Service Data for different target groups such as farmers, micro and small entrepreneurs, schoolchildren, self helpgroups and senior citizens. 1,112 centres set up in rural bank branches  across  the  country  are  conducting  monthly  campaigns  to  impart  financial awareness messages.
- (iv) RBI has formulated a framework for financial education for customer protection and also works on revision of educational curriculum for school students.
- (v) RBI  regularly  runs  campaigns  to  spread  awareness  on  how  to  avoid  frauds  in electronic payment transaction. All these campaigns are also broadcast on Doordarshan and All India Radio, and through national and local dailies to reach the rural areas.
- (vi) CERT-In, through RBI, has advised all authorised entities and banks issuing pre-paid payment instruments (wallets) in the country to carry out special audit by CERT-Inempanelled  auditors,  close  the  non-compliances  identified  in  the  audit  report  and ensure implementation of security best practices.
- (vii) CERT-In and RBI jointly carry out a cybersecurity awareness campaign on 'beware and be aware of financial  frauds'.  CERT-In  regularly  disseminates  information  and shares  security  tips  on  cybersafety  and  security  through  its  official  social  media handles and websites.
- (viii) CERT-In  provides  leadership  for  the  Computer  Security  Incident  Response  TeamFinance  Sector  (CSIRT-Fin)  operations  under  its  umbrella  for  responding  to  and containing and mitigating cyber security incidents reported from the financial sector.
- (ix) CERT-In, National Institute of Securities Markets and the Centre for Development of Advanced  Computing  (C-DAC)  conducts  a  self-paced  60-hour  certification  Cyber Security Foundation Course for professionals in the financial sector.
- (x) CERT-In, in association with C-DAC, conducted an online awareness campaign for citizens,  covering  topics  such  as  secure  digital  payment  practices,  general  online safety, social media risks and mobile related frauds etc. through videos and quizzes on MyGov platform.

(e):    As  per  the  information  provided  by  the  National  Crime  Records  Bureau,  the  total number of online fraud cases reported and resolved during the last three years is at Annex.

(f):  As  per  the  provision  of  the  Code  of  Criminal  Procedure,  1973,  frauds  are  cognizable offences, and the prevention and investigation of such offences is to be done by the police. As per  the  Seventh  Schedule  to  the  Constitution,  'Police'  is  State  subject.  As  such,  States  are primarily responsible for the prevention, investigation etc. of such offences through the State police departments, which take action as per law.

The  Central  Government  supports  the  efforts  of  State  in  dealing  effectively  with  such offenses.  The  Indian  Cyber  Crime  Coordination  Centre  (I4C)  under  the  Ministry  of  Home Affairs has been designated as the nodal point in the fight against cybercrime. It has enabled the  public  to  report  financial  cyber  fraud  incidents  through  the  National  Cyber  Crime Reporting Portal (cybercrime.gov.in), which is connected to police stations and helps them in investigating  effectively  and  improving  coordination  across  States,  districts  and  police stations. A toll-free number 1930 has also been made operational for citizens to get assistance in  lodging  online  complaints  in  their  own  language.  Further,  to  spread  awareness  on cybercrime, the Ministry of Home Affairs has taken several steps that include dissemination of messages on cybercrime through the Twitter handle @cyberDost and radio campaigns.

*******

State/UT-wise Cases Registered(CR), Cases Chargesheeted(CCS), Cases Convicted(CON), Persons Arrested(PAR), Persons Chargesheeted(PCS) and Persons Convicted(PCV) under Fraud for Cyber Crimes during 2019

| SL                | State/UT                   | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   |
|-------------------|----------------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|------------------------------|------------------------------|------------------------------|------------------------------|------------------------------|------------------------------|
| SL                | State/UT                   | CR                          | CCS                         | CON                         | PAR                         | PCS                         | PCV                         | CR                           | CCS                          | CON                          | PAR                          | PCS                          | P                            |
| 1                 | Andhra Pradesh             | 703                         | 36                          | 0                           | 68                          | 54                          | 0                           | 4                            | 1                            | 0                            | 1                            | 1                            |                              |
| 2                 | Arunachal Pradesh          | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 3                 | Assam                      | 83                          | 32                          | 0                           | 58                          | 58                          | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 4                 | Bihar                      | 1008                        | 276                         | 4                           | 993                         | 503                         | 17                          | 24                           | 11                           | 0                            | 19                           | 17                           |                              |
| 5                 | Chhattisgarh               | 35                          | 14                          | 0                           | 25                          | 25                          | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 6                 | Goa                        | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 7                 | Gujarat                    | 107                         | 53                          | 0                           | 242                         | 242                         | 0                           | 19                           | 3                            | 0                            | 6                            | 6                            |                              |
| 8                 | Haryana                    | 107                         | 6                           | 0                           | 8                           | 8                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 9                 | Himachal Pradesh           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 10                | Jharkhand                  | 18                          | 2                           | 2                           | 2                           | 2                           | 2                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 11                | Karnataka                  | 7                           | 1                           | 0                           | 1                           | 1                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 12                | Kerala                     | 14                          | 7                           | 0                           | 12                          | 12                          | 0                           | 4                            | 1                            | 0                            | 2                            | 2                            |                              |
| 13                | Madhya Pradesh             | 25                          | 6                           | 1                           | 14                          | 18                          | 1                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 14                | Maharashtra                | 1681                        | 144                         | 0                           | 289                         | 315                         | 0                           | 159                          | 8                            | 0                            | 13                           | 8                            |                              |
| 15                | Manipur                    | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 16                | Meghalaya                  | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 17                | Mizoram                    | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 18                | Nagaland                   | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 19                | Odisha                     | 956                         | 58                          | 0                           | 70                          | 82                          | 0                           | 50                           | 3                            | 0                            | 0                            | 3                            |                              |
| 20                | Punjab                     | 35                          | 4                           | 0                           | 29                          | 5                           | 0                           | 2                            | 0                            | 0                            | 1                            | 0                            |                              |
| 21                | Rajasthan                  | 324                         | 14                          | 1                           | 17                          | 17                          | 1                           | 6                            | 0                            | 0                            | 0                            | 0                            |                              |
| 22                | Sikkim                     | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 23                | Tamil Nadu                 | 11                          | 0                           | 0                           | 19                          | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 24                | Telangana                  | 282                         | 91                          | 2                           | 172                         | 132                         | 3                           | 31                           | 4                            | 0                            | 21                           | 5                            |                              |
| 25                | Tripura                    | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 26                | Uttar Pradesh              | 813                         | 367                         | 8                           | 503                         | 491                         | 16                          | 66                           | 35                           | 0                            | 33                           | 46                           |                              |
| 27                | Uttarakhand                | 3                           | 0                           | 0                           | 1                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 28                | West Bengal                | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
|                   | TOTAL STATE(S)             | 6212                        | 1111                        | 18                          | 2523                        | 1965                        | 40                          | 365                          | 66                           | 0                            | 96                           | 88                           |                              |
| 29                | A&N Islands                | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 30                | Chandigarh                 | 0                           | 1                           | 0                           | 0                           | 1                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 31                | D&N Haveli and Daman& Diu+ | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 32                | Delhi                      | 11                          | 7                           | 0                           | 16                          | 14                          | 0                           | 2                            | 1                            | 0                            | 5                            | 2                            |                              |
| 33                | Jammu &Kashmir*            | 6                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 34                | Ladakh                     | -                           | -                           | -                           | -                           | -                           | -                           | -                            | -                            | -                            | -                            | -                            |                              |
| 34                | Lakshadweep                | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 35                | Puducherry TOTAL UT(S)     | 0 17                        | 0 8                         | 0 0                         | 0 16                        | 0 15                        | 0 0                         | 0 2                          | 0 1                          | 0 0                          | 0 5                          | 0 2                          |                              |
| TOTAL (ALL INDIA) | TOTAL (ALL INDIA)          | 6229                        | 1119                        | 18                          | 2539                        | 1980                        | 40                          | 367                          | 67                           | 0                            | 101                          | 90                           |                              |

| SL   | State/UT          | Online Banking Fraud (C )   | Online Banking Fraud (C )   | Online Banking Fraud (C )   | Online Banking Fraud (C )   | Online Banking Fraud (C )   | Online Banking Fraud (C )   | OTP Frauds (D)   | OTP Frauds (D)   | OTP Frauds (D)   | OTP Frauds (D)   | OTP Frauds (D)   | OTP Frauds (D)   |
|------|-------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|------------------|------------------|------------------|------------------|------------------|------------------|
| SL   | State/UT          | CR                          | CCS                         | CON                         | PAR                         | PCS                         | PCV                         | CR               | CCS              | CON              | PAR              | PCS              | P                |
| 1    | Andhra Pradesh    | 356                         | 8                           | 0                           | 12                          | 10                          | 0                           | 108              | 5                | 0                | 10               | 8                |                  |
| 2    | Arunachal Pradesh | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 3    | Assam             | 25                          | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 4    | Bihar             | 24                          | 10                          | 0                           | 25                          | 23                          | 0                           | 20               | 1                | 0                | 3                | 3                |                  |
| 5    | Chhattisgarh      | 4                           | 2                           | 0                           | 8                           | 8                           | 0                           | 7                | 6                | 0                | 9                | 9                |                  |
| 6    | Goa               | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 7    | Gujarat           | 33                          | 28                          | 0                           | 155                         | 155                         | 0                           | 28               | 2                | 0                | 6                | 6                |                  |
| 8    | Haryana           | 51                          | 2                           | 0                           | 2                           | 2                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 9    | Himachal Pradesh  | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 10   | Jharkhand         | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 5                | 1                | 1                | 1                | 1                |                  |
| 11   | Karnataka         | 4                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 1                | 0                | 1                | 1                |                  |
| 12   | Kerala            | 6                           | 3                           | 0                           | 5                           | 4                           | 0                           | 2                | 1                | 0                | 2                | 2                |                  |
| 13   | Madhya Pradesh    | 6                           | 1                           | 0                           | 2                           | 1                           | 0                           | 1                | 0                | 0                | 0                | 0                |                  |
| 14   | Maharashtra       | 552                         | 25                          | 0                           | 42                          | 36                          | 0                           | 131              | 3                | 0                | 4                | 3                |                  |

| 15   | Manipur                    | 0    | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   |
|------|----------------------------|------|-----|-----|-----|-----|-----|-----|-----|-----|-----|-----|
| 16   | Meghalaya                  | 0    | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   |
| 17   | Mizoram                    | 0    | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   |
| 18   | Nagaland                   | 0    | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   |
| 19   | Odisha                     | 545  | 32  | 0   | 46  | 48  | 0   | 1   | 0   | 0   | 0   | 0   |
| 20   | Punjab                     | 10   | 0   | 0   | 6   | 0   | 0   | 0   | 0   | 0   | 0   | 0   |
| 21   | Rajasthan                  | 126  | 2   | 0   | 2   | 2   | 0   | 36  | 0   | 0   | 0   | 0   |
| 22   | Sikkim                     | 0    | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   |
| 23   | Tamil Nadu                 | 3    | 0   | 0   | 16  | 0   | 0   | 1   | 0   | 0   | 0   | 0   |
| 24   | Telangana                  | 35   | 18  | 0   | 39  | 37  | 0   | 134 | 33  | 1   | 40  | 34  |
| 25   | Tripura                    | 0    | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   |
| 26   | Uttar Pradesh              | 306  | 128 | 6   | 197 | 187 | 13  | 75  | 41  | 0   | 45  | 45  |
| 27   | Uttarakhand                | 0    | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   |
| 28   | West Bengal                | 0    | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   |
|      | TOTAL STATE(S)             | 2086 | 259 | 6   | 557 | 513 | 13  | 549 | 94  | 2   | 121 | 112 |
| 29   | A&N Islands                | 0    | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   |
| 30   | Chandigarh                 | 0    | 1   | 0   | 0   | 1   | 0   | 0   | 0   | 0   | 0   | 0   |
| 31   | D&N Haveli and Daman& Diu+ | 0    | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   |
| 32   | Delhi                      | 2    | 2   | 0   | 4   | 4   | 0   | 0   | 0   | 0   | 0   | 0   |
| 33   | Jammu &Kashmir*            | 5    | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   |
| 34   | Ladakh                     | -    | -   | -   | -   | -   | -   | -   | -   | -   | -   | -   |
| 34   | Lakshadweep                | 0    | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   |
| 35   | Puducherry                 | 0    | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   | 0   |
|      | TOTAL UT(S)                | 7    | 3   | 0   | 4   | 5   | 0   | 0   | 0   | 0   | 0   | 0   |
|      | TOTAL (ALL INDIA)          | 2093 | 262 | 6   | 561 | 518 | 13  | 549 | 94  | 2   | 121 | 112 |

State/UT-wise Cases Registered(CR), Cases Chargesheeted(CCS), Cases Convicted(CON), Persons Arrested(PA Convicted(PCV) under Fraud for Cyber Crimes during 2020

| SL   | State/UT          | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   |
|------|-------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|------------------------------|------------------------------|------------------------------|------------------------------|------------------------------|------------------------------|
| SL   | State/UT          | CR                          | CCS                         | CON                         | PAR                         | PCS                         | PCV                         | CR                           | CCS                          | CON                          | PAR                          | PCS                          |                              |
| 1    | Andhra Pradesh    | 764                         | 57                          | 2                           | 76                          | 85                          | 2                           | 37                           | 4                            | 0                            | 11                           | 13                           |                              |
| 2    | Arunachal Pradesh | 3                           | 0                           | 0                           | 5                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 3    | Assam             | 58                          | 17                          | 0                           | 18                          | 17                          | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 4    | Bihar             | 1294                        | 569                         | 0                           | 634                         | 638                         | 0                           | 493                          | 157                          | 0                            | 126                          | 170                          |                              |
| 5    | Chhattisgarh      | 71                          | 15                          | 0                           | 35                          | 31                          | 0                           | 4                            | 0                            | 0                            | 0                            | 0                            |                              |
| 6    | Goa               | 1                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 7    | Gujarat           | 205                         | 25                          | 0                           | 57                          | 57                          | 0                           | 10                           | 1                            | 0                            | 2                            | 2                            |                              |
| 8    | Haryana           | 36                          | 7                           | 0                           | 18                          | 18                          | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 9    | Himachal Pradesh  | 1                           | 1                           | 0                           | 3                           | 3                           | 0                           | 1                            | 1                            | 0                            | 3                            | 3                            |                              |
| 10   | Jharkhand         | 83                          | 1                           | 1                           | 2                           | 1                           | 1                           | 9                            | 0                            | 0                            | 0                            | 0                            |                              |
| 11   | Karnataka         | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 12   | Kerala            | 6                           | 1                           | 0                           | 5                           | 1                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 13   | Madhya Pradesh    | 69                          | 16                          | 0                           | 47                          | 47                          | 0                           | 4                            | 0                            | 0                            | 0                            | 0                            |                              |
| 14   | Maharashtra       | 2032                        | 102                         | 0                           | 326                         | 177                         | 0                           | 180                          | 4                            | 0                            | 12                           | 6                            |                              |
| 15   | Manipur           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 16   | Meghalaya         | 10                          | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 17   | Mizoram           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 18   | Nagaland          | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 19   | Odisha            | 1079                        | 60                          | 0                           | 74                          | 78                          | 0                           | 132                          | 14                           | 0                            | 15                           | 16                           |                              |
| 20   | Punjab            | 16                          | 1                           | 0                           | 14                          | 1                           | 0                           | 3                            | 0                            | 0                            | 2                            | 0                            |                              |
| 21   | Rajasthan         | 332                         | 21                          | 0                           | 29                          | 25                          | 0                           | 12                           | 0                            | 0                            | 0                            | 0                            |                              |
| 22   | Sikkim            | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 23   | Tamil Nadu        | 5                           | 0                           | 0                           | 2                           | 0                           | 0                           | 2                            | 0                            | 0                            | 2                            | 0                            |                              |
| 24   | Telangana         | 3316                        | 469                         | 202                         | 582                         | 572                         | 202                         | 252                          | 115                          | 58                           | 148                          | 144                          |                              |
| 25   | Tripura           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 26   | Uttar Pradesh     | 837                         | 304                         | 16                          | 375                         | 375                         | 41                          | 47                           | 21                           | 4                            | 25                           | 22                           |                              |
| 27   | Uttarakhand       | 1                           | 1                           | 0                           | 1                           | 1                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 28   | West Bengal       | 145                         | 19                          | 0                           | 8                           | 136                         | 0                           | 7                            | 1                            | 0                            | 0                            | 36                           |                              |
|      | TOTAL STATE(S)    | 10364                       | 1686                        | 221                         | 2311                        | 2263                        | 246                         | 1193                         | 318                          | 62                           | 346                          | 412                          |                              |
| 29   | A&N Islands       | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 30   | Chandigarh        | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |

| 31   | D&N Haveli and Daman &Diu   |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
|------|-----------------------------|-------|------|-----|------|------|-----|------|-----|-----|-----|-----|
| 32   | Delhi                       |    31 |    2 |   0 |   21 |    5 |   0 |    1 |   0 |   0 |   3 |   0 |
| 33   | Jammu &Kashmir              |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 34   | Ladakh                      |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 34   | Lakshadweep                 |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 35   | Puducherry                  |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
|      | TOTAL UT(S)                 |    31 |    2 |   0 |   21 |    5 |   0 |    1 |   0 |   0 |   3 |   0 |
|      | TOTAL (ALL INDIA)           | 10395 | 1688 | 221 | 2332 | 2268 | 246 | 1194 | 318 |  62 | 349 | 412 |

| SL   | State/UT                      | Online Banking Fraud (C )   | Online Banking Fraud (C )   | Online Banking Fraud (C )   | Online Banking Fraud (C )   | Online Banking Fraud (C )   | Online Banking Fraud (C )   | OTP Frauds (D)   | OTP Frauds (D)   | OTP Frauds (D)   | OTP Frauds (D)   | OTP Frauds (D)   |
|------|-------------------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|------------------|------------------|------------------|------------------|------------------|
| SL   | State/UT                      | CR                          | CCS                         | CON                         | PAR                         | PCS                         | PCV                         | CR               | CCS              | CON              | PAR              | PCS P            |
| 1    | Andhra Pradesh                | 409                         | 8                           | 2                           | 26                          | 12                          | 2                           | 140              | 9                | 0                | 6                | 9                |
| 2    | Arunachal Pradesh             | 2                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 3    | Assam                         | 48                          | 15                          | 0                           | 18                          | 15                          | 0                           | 0                | 0                | 0                | 0                | 0                |
| 4    | Bihar                         | 105                         | 8                           | 0                           | 17                          | 11                          | 0                           | 8                | 2                | 0                | 2                | 2                |
| 5    | Chhattisgarh                  | 28                          | 5                           | 0                           | 10                          | 8                           | 0                           | 23               | 3                | 0                | 8                | 8                |
| 6    | Goa                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 7    | Gujarat                       | 74                          | 12                          | 0                           | 27                          | 27                          | 0                           | 27               | 1                | 0                | 1                | 1                |
| 8    | Haryana                       | 26                          | 4                           | 0                           | 8                           | 8                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 9    | Himachal Pradesh              | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 10   | Jharkhand                     | 51                          | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 11   | Karnataka                     | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 12   | Kerala                        | 1                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 13   | Madhya Pradesh                | 20                          | 4                           | 0                           | 18                          | 18                          | 0                           | 2                | 0                | 0                | 0                | 0                |
| 14   | Maharashtra                   | 821                         | 39                          | 0                           | 87                          | 63                          | 0                           | 229              | 5                | 0                | 13               | 10               |
| 15   | Manipur                       | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 16   | Meghalaya                     | 9                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 17   | Mizoram                       | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 18   | Nagaland                      | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 19   | Odisha                        | 549                         | 23                          | 0                           | 31                          | 34                          | 0                           | 0                | 0                | 0                | 0                | 0                |
| 20   | Punjab                        | 5                           | 0                           | 0                           | 3                           | 0                           | 0                           | 1                | 0                | 0                | 0                | 0                |
| 21   | Rajasthan                     | 49                          | 1                           | 0                           | 3                           | 2                           | 0                           | 45               | 7                | 0                | 7                | 7                |
| 22   | Sikkim                        | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 23   | Tamil Nadu                    | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 1                | 0                | 0                | 0                | 0                |
| 24   | Telangana                     | 1405                        | 144                         | 72                          | 177                         | 171                         | 72                          | 525              | 92               | 37               | 107              | 108              |
| 25   | Tripura                       | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 26   | Uttar Pradesh                 | 358                         | 153                         | 5                           | 175                         | 172                         | 15                          | 89               | 20               | 0                | 34               | 33               |
| 27   | Uttarakhand                   | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 28   | West Bengal                   | 68                          | 7                           | 0                           | 0                           | 37                          | 0                           | 1                | 0                | 0                | 0                | 0                |
|      | TOTAL STATE(S)                | 4028                        | 423                         | 79                          | 600                         | 578                         | 89                          | 1091             | 139              | 37               | 178              | 178              |
| 29   | A&N Islands                   | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 30   | Chandigarh                    | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 31   | D&N Haveli and Daman& Diu     | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 32   | Delhi                         | 19                          | 2                           | 0                           | 9                           | 5                           | 0                           | 2                | 0                | 0                | 0                | 0                |
| 33   | Jammu &Kashmir                | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 34   | Ladakh                        | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 34   | Lakshadweep                   | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
| 35   | Puducherry                    | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |
|      | TOTAL UT(S) TOTAL (ALL INDIA) | 19 4047                     | 2 425                       | 0 79                        | 9 609                       | 5 583                       | 0 89                        | 2 1093           | 0 139            | 0 37             | 0 178            | 0 178            |

State/UT-wise Cases Registered(CR), Cases Chargesheeted(CCS), Cases Convicted(CON), Persons Arrested(PA Convicted(PCV) under Fraud for Cyber Crimes during 2021

| SL   | State/UT          | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Fraud (Total) (A+B+C+D+E)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   | Credit Card/Debit Card (A)   |
|------|-------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|------------------------------|------------------------------|------------------------------|------------------------------|------------------------------|------------------------------|
| SL   | State/UT          | CR                          | CCS                         | CON                         | PAR                         | PCS                         | PCV                         | CR                           | CCS                          | CON                          | PAR                          | PCS                          | P                            |
| 1    | Andhra Pradesh    | 952                         | 82                          | 3                           | 64                          | 100                         | 3                           | 39                           | 3                            | 0                            | 2                            | 3                            |                              |
| 2    | Arunachal Pradesh | 2                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 3    | Assam             | 82                          | 18                          | 0                           | 194                         | 44                          | 0                           | 0                            | 0                            | 0                            | 0                            | 0                            |                              |
| 4    | Bihar             | 1373                        | 402                         | 2                           | 944                         | 484                         | 2                           | 380                          | 96                           | 0                            | 393                          | 127                          |                              |
| 5    | Chhattisgarh      | 67                          | 17                          | 0                           | 32                          | 32                          | 0                           | 2                            | 0                            | 0                            | 0                            | 0                            |                              |

| 6                 | Goa                       |     1 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
|-------------------|---------------------------|-------|------|-----|------|------|-----|------|-----|-----|-----|-----|
| 7                 | Gujarat                   |   208 |   68 |   0 |  194 |  196 |   0 |   45 |  30 |   0 |  62 |  65 |
| 8                 | Haryana                   |    52 |   26 |   0 |  102 |  102 |   0 |    0 |   0 |   0 |   0 |   0 |
| 9                 | Himachal Pradesh          |     6 |    1 |   0 |    4 |    2 |   0 |    0 |   0 |   0 |   0 |   0 |
| 10                | Jharkhand                 |    79 |    4 |   0 |    6 |    6 |   0 |    0 |   0 |   0 |   0 |   0 |
| 11                | Karnataka                 |     6 |    3 |   0 |    3 |    3 |   0 |    0 |   0 |   0 |   0 |   0 |
| 12                | Kerala                    |    16 |    5 |   0 |    7 |    5 |   0 |    1 |   1 |   0 |   1 |   1 |
| 13                | Madhya Pradesh            |    89 |   40 |   0 |  103 |  106 |   0 |    2 |   1 |   0 |   1 |   1 |
| 14                | Maharashtra               |  1678 |  214 |   9 |  453 |  327 |  45 |  162 |  38 |   0 |  63 |  45 |
| 15                | Manipur                   |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 16                | Meghalaya                 |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 17                | Mizoram                   |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 18                | Nagaland                  |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 19                | Odisha                    |  1205 |   74 |   0 |   64 |   93 |   0 |  166 |  14 |   0 |  12 |  15 |
| 20                | Punjab                    |    29 |    5 |   0 |   15 |   11 |   0 |    1 |   1 |   0 |   0 |   1 |
| 21                | Rajasthan                 |   371 |   55 |   0 |  108 |   94 |   0 |   20 |   0 |   0 |   0 |   0 |
| 22                | Sikkim                    |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 23                | Tamil Nadu                |   107 |    0 |   0 |   35 |    0 |   0 |    8 |   0 |   0 |   1 |   0 |
| 24                | Telangana                 |  7003 |  579 |   3 |  743 |  994 |   5 |  703 |  49 |   0 |  75 |  65 |
| 25                | Tripura                   |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 26                | Uttar Pradesh             |   614 |  216 |  13 |  322 |  285 |  18 |   87 |  27 |   2 |  41 |  34 |
| 27                | Uttarakhand               |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 28                | West Bengal               |    40 |    2 |   0 |    3 |    2 |   0 |    6 |   0 |   0 |   0 |   0 |
|                   | TOTAL STATE(S)            | 13980 | 1811 |  30 | 3396 | 2886 |  73 | 1622 | 260 |   2 | 651 | 357 |
| 29                | A&N Islands               |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 30                | Chandigarh                |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 31                | D&N Haveli and Daman &Diu |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 32                | Delhi                     |    19 |    4 |   0 |  106 |  102 |   0 |    2 |   0 |   0 |   0 |   0 |
| 33                | Jammu &Kashmir            |     8 |    0 |   0 |    1 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 34                | Ladakh                    |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 34                | Lakshadweep               |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
| 35                | Puducherry                |     0 |    0 |   0 |    0 |    0 |   0 |    0 |   0 |   0 |   0 |   0 |
|                   | TOTAL UT(S)               |    27 |    4 |   0 |  107 |  102 |   0 |    2 |   0 |   0 |   0 |   0 |
| TOTAL (ALL INDIA) |                           | 14007 | 1815 |  30 | 3503 | 2988 |  73 | 1624 | 260 |   2 | 651 | 357 |

| SL   | State/UT          | Online Banking Fraud (C )   | Online Banking Fraud (C )   | Online Banking Fraud (C )   | Online Banking Fraud (C )   | Online Banking Fraud (C )   | Online Banking Fraud (C )   | OTP Frauds (D)   | OTP Frauds (D)   | OTP Frauds (D)   | OTP Frauds (D)   | OTP Frauds (D)   | OTP Frauds (D)   |
|------|-------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|-----------------------------|------------------|------------------|------------------|------------------|------------------|------------------|
| SL   | State/UT          | CR                          | CCS                         | CON                         | PAR                         | PCS                         | PCV                         | CR               | CCS              | CON              | PAR              | PCS              | P                |
| 1    | Andhra Pradesh    | 524                         | 20                          | 2                           | 8                           | 20                          | 2                           | 141              | 13               | 0                | 16               | 23               |                  |
| 2    | Arunachal Pradesh | 2                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 3    | Assam             | 1                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 4    | Bihar             | 117                         | 46                          | 0                           | 40                          | 52                          | 0                           | 23               | 0                | 0                | 18               | 0                |                  |
| 5    | Chhattisgarh      | 11                          | 2                           | 0                           | 4                           | 4                           | 0                           | 12               | 2                | 0                | 5                | 5                |                  |
| 6    | Goa               | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 7    | Gujarat           | 58                          | 7                           | 0                           | 27                          | 15                          | 0                           | 33               | 16               | 0                | 24               | 35               |                  |
| 8    | Haryana           | 3                           | 8                           | 0                           | 33                          | 33                          | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 9    | Himachal Pradesh  | 4                           | 1                           | 0                           | 4                           | 2                           | 0                           | 1                | 0                | 0                | 0                | 0                |                  |
| 10   | Jharkhand         | 18                          | 1                           | 0                           | 2                           | 2                           | 0                           | 34               | 3                | 0                | 4                | 4                |                  |
| 11   | Karnataka         | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 12   | Kerala            | 3                           | 1                           | 0                           | 1                           | 1                           | 0                           | 0                | 2                | 0                | 1                | 2                |                  |
| 13   | Madhya Pradesh    | 48                          | 15                          | 0                           | 36                          | 42                          | 0                           | 9                | 4                | 0                | 5                | 6                |                  |
| 14   | Maharashtra       | 624                         | 67                          | 0                           | 115                         | 100                         | 0                           | 149              | 14               | 0                | 22               | 17               |                  |
| 15   | Manipur           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 16   | Meghalaya         | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 17   | Mizoram           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 18   | Nagaland          | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 19   | Odisha            | 687                         | 26                          | 0                           | 43                          | 44                          | 0                           | 129              | 5                | 0                | 5                | 5                |                  |
| 20   | Punjab            | 5                           | 1                           | 0                           | 1                           | 1                           | 0                           | 2                | 0                | 0                | 0                | 0                |                  |
| 21   | Rajasthan         | 148                         | 19                          | 0                           | 29                          | 25                          | 0                           | 76               | 8                | 0                | 12               | 11               |                  |
| 22   | Sikkim            | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |
| 23   | Tamil Nadu        | 54                          | 0                           | 0                           | 23                          | 0                           | 0                           | 15               | 0                | 0                | 3                | 0                |                  |
| 24   | Telangana         | 2180                        | 116                         | 3                           | 131                         | 380                         | 5                           | 1377             | 121              | 0                | 103              | 156              |                  |
| 25   | Tripura           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                           | 0                | 0                | 0                | 0                | 0                |                  |

| 26   | Uttar Pradesh             |   329 |   75 |   5 |   127 |   100 |   8 |   27 |   15 |   0 |   30 |   28 |
|------|---------------------------|-------|------|-----|-------|-------|-----|------|------|-----|------|------|
| 27   | Uttarakhand               |     0 |    0 |   0 |     0 |     0 |   0 |    0 |    0 |   0 |    0 |    0 |
| 28   | West Bengal               |     0 |    0 |   0 |     0 |     0 |   0 |    0 |    0 |   0 |    1 |    0 |
|      | TOTAL STATE(S)            |  4816 |  405 |  10 |   624 |   821 |  15 | 2028 |  203 |   0 |  249 |  292 |
| 29   | A&N Islands               |     0 |    0 |   0 |     0 |     0 |   0 |    0 |    0 |   0 |    0 |    0 |
| 30   | Chandigarh                |     0 |    0 |   0 |     0 |     0 |   0 |    0 |    0 |   0 |    0 |    0 |
| 31   | D&N Haveli and Daman& Diu |     0 |    0 |   0 |     0 |     0 |   0 |    0 |    0 |   0 |    0 |    0 |
| 32   | Delhi                     |     0 |    0 |   0 |     0 |     0 |   0 |    0 |    0 |   0 |    0 |    0 |
| 33   | Jammu &Kashmir            |     7 |    0 |   0 |     1 |     0 |   0 |    0 |    0 |   0 |    0 |    0 |
| 34   | Ladakh                    |     0 |    0 |   0 |     0 |     0 |   0 |    0 |    0 |   0 |    0 |    0 |
| 34   | Lakshadweep               |     0 |    0 |   0 |     0 |     0 |   0 |    0 |    0 |   0 |    0 |    0 |
| 35   | Puducherry                |     0 |    0 |   0 |     0 |     0 |   0 |    0 |    0 |   0 |    0 |    0 |
|      | TOTAL UT(S)               |     7 |    0 |   0 |     1 |     0 |   0 |    0 |    0 |   0 |    0 |    0 |
|      | TOTAL (ALL INDIA)         |  4823 |  405 |  10 |   625 |   821 |  15 | 2028 |  203 |   0 |  249 |  292 |

Source: NCRB