Lok Sabha Question No. 4448 (UNSTARRED), answered on 2022-03-30
Subject: CSC for Cyber Services
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: Jugal Kishore Sharma, Jyotirmay Singh Mahato

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 4448

TO BE ANSWERED ON: 30.03.2022

## CSC FOR CYBER SERVICES

## 4448   SHRI JUGAL KISHORE SHARMA: SHRI JYOTIRMAY SINGH MAHATO:

Will the  Minister of Electronics and Information Technology be pleased to state:-

- (a) whether the Government has set up Common Services Centres (CSC) to make cyber services available in Gram Panchayats (GPs);
- (b) if so, the details thereof;
- (c)  the  details  of  the  number  of  CSCs  set  up  in  the  States  of  Jammu  and  Kashmir  and  West Bengal so far, district-wise; and
- (d)  the  time  by  which  all  GPs  are  likely  to  get  a  dedicated  CSC  in  the  country  including  the States of Jammu and Kashmir and West Bengal?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI RAJEEV CHANDRASEKHAR)

(a)  and  (b):  Yes,  Sir.  Ministry  of  Electronics  and  Information  Technology  (MeitY)  has implemented  the  network  of  Common  Services  Centres  (CSC)  under  the  Digital India Programme.  CSC  is  an  important  way  of  extending  governance  in  public  services  including cyber services (vizAadhaar services, financial inclusion services, educational services, G2C/B2C services, healthcare services) to every citizen. The CSC project envisages setting up of at-least one CSC in each of 2.50 lakh Gram Panchayats (GPs) across the country, for delivery of various Government-to-Citizen  (G2C)  and  other  citizen-centric  e-Services  to  citizens.  It  is  a  selfsustainable  entrepreneurship  model  which  is  run  by  Village  Level  Entrepreneurs  (VLEs).  The number and kind of services being provided currently through CSCs are at Annexure-I .

As on February 2022, total 4,63,705 CSCs are operational across all states & Union Territories of the country, out of which, total 3,63,887 CSCs are operational at Gram Panchayat (GP) level. The list of number of CSCs in the country (State/UT-wise) is at Annexure-II.

(c): The district-wise details of the number of CSCs set up in the UT of Jammu and Kashmir and State of West Bengal are at Annexure-III .

(d):In  the  State  of  West  Bengal  and  UT  of  Jammu  &  Kashmir,  all  the  Gram  Panchayats  are covered with at least one registered CSC.CSC e-Governance Service India Limited (CSC SPV) covers  villages,  depending  on feasibility, availability of internet connection and stable power supply.

*******

## Annexure-I

| List of Services offered through CSCs   | List of Services offered through CSCs    | List of Services offered through CSCs   | List of Services offered through CSCs                                                         |
|-----------------------------------------|------------------------------------------|-----------------------------------------|-----------------------------------------------------------------------------------------------|
| SL NO.                                  | CONTENTS                                 | SL NO.                                  | CONTENTS                                                                                      |
| 1                                       | Aadhaar Services                         | 5                                       | Educational Services                                                                          |
| 1.1                                     | Aadhaar Services - Generation of Aadhaar | 5.1                                     | Education Services - Digital Literacy                                                         |
| 1.2                                     | Aadhaar Services - E-KYC& Authentication | 5.2                                     | Various On-line courses of NIELIT &NIOS, various courses of IGNOU, IITs, Private Universities |
| 1.3                                     | Aadhaar Services - Aadhaar Printing      | 5.3                                     | Various courses of CSC Academy                                                                |
| 1.4                                     | Aadhaar Updates (UCL)                    | 6                                       | Legal Services                                                                                |
| 2                                       | Central G2C Services -PM Welfare Schemes | 6.1                                     | Tele-Legal Consultation Services                                                              |
| 2.1                                     | Ayushman Bharat Yojana                   | 6.2                                     | E-Courts Services                                                                             |
| 2.2                                     | PM FasalBimaYojana                       | 7                                       | Financial Inclusion Services                                                                  |
| 2.3                                     | PM - Ujjwala Scheme (LPG Booking)        | 7.1                                     | Financial Inclusion - Banking Services                                                        |
| 2.4                                     | PM - Shram Yogi Maan-dhanYojana          | 7.2                                     | Financial Inclusion - DigiPay (AEPS)                                                          |
| 2.5                                     | PM - KisanMaan-dhanYojana                | 7.3                                     | Financial Inclusion - Insurance Services                                                      |
| 2.6                                     | PM - KisanSammanNidhiYojana              | 7.4                                     | Financial Inclusion - NPS &APY                                                                |
| 2.7                                     | PM - Merchant Pension Yojana             | 7.5                                     | Financial Inclusion - Fastag Services                                                         |
| 2.8                                     | PM - Kisan Credit Cards Yojana           | 7.6                                     | Financial Inclusion - CIBIL Registrations                                                     |
| 2.9                                     | PM - SVA NidhiYojana                     | 8                                       | Tours &Travels                                                                                |
| 2.1                                     | E-Shram Registrations                    | 8.1                                     | Tours &Travels - IRCTC Services                                                               |
| 3                                       | Other Central G2C Services               | 8.2                                     | Tours &Travels - Other Services                                                               |
| 3.1                                     | Election Commission Services             | 9                                       | Utility Bill Payment Services                                                                 |
| 3.2                                     | Passport Application                     | 9.1                                     | Utility Bill Payment - Bharat Bill Payment System (BBPS)                                      |
| 3.3                                     | PAN Application                          | 9.2                                     | Utility Services - Electricity Bill Payment                                                   |
| 3.4                                     | Swachh Bharat Abhiyan                    | 9.3                                     | Utility Services - Water Bill Payment                                                         |
| 3.5                                     | FSSAI Registration/Licence               | 9.4                                     | Utility Services - LPG Booking                                                                |
| 3.6                                     | JeevanPramaan                            | 10                                      | Healthcare Services                                                                           |
| 3.7                                     | UdyamJyotiParichay                       | 10.1                                    | Healthcare Services - Tele-Medicine                                                           |
| 3.8                                     | Recruitment Applications through CSCs    | 10.2                                    | Healthcare Services - Medicine Sales                                                          |
| 4                                       | State G2C Services                       | 10.3                                    | Healthcare Services - StreeSwabhiman                                                          |
| 4.1                                     | E-District Services                      | 11                                      | Other B2C / B2B Services                                                                      |
| 4.2                                     | PDS Services                             | 11.1                                    | Grameen E-Store                                                                               |
| 4.3                                     | Labour Registration Services             | 11.2                                    | Other Services - Products Distribution                                                        |
| 4.4                                     | E-Stamp                                  | 11.3                                    | Other Services - Agriculture Services                                                         |
| 4.5                                     | E-Vahan - Sarathi Transport Services     | 11.4                                    | Other Services - Mobile/DTH Recharge                                                          |

|   4.6 | Himachal SwasthyaBimaYojana (HIMCARE)           |   11.5 | Other Services - IT Return Filing      |
|-------|-------------------------------------------------|--------|----------------------------------------|
|   4.7 | Other State G2C Services - Recruitment Services |   11.6 | Other Services - Diginame              |
|   4.8 | Other State G2C Services - Municipal Services   |   12   | Skill Development                      |
|   4.9 | Other State G2C Services - SwasthaBima          |   12.1 | Skill Development: Schemes and Courses |
|   4.1 | Other State G2C Services - FasalBimaYojana      |   12.2 | Skill Development - Job Portals        |

Annexure-II

| STATE/UT-WISE STATUS OF ROLL OUT CSCs 28 FEBRUARY, 2022   | STATE/UT-WISE STATUS OF ROLL OUT CSCs 28 FEBRUARY, 2022   | STATE/UT-WISE STATUS OF ROLL OUT CSCs 28 FEBRUARY, 2022   |
|-----------------------------------------------------------|-----------------------------------------------------------|-----------------------------------------------------------|
|                                                           | Functional CSCs (Urban+Rural)                             | Functional CSCs at GP level                               |
| State/UT                                                  | 28 Feb'22                                                 | 28 Feb'22                                                 |
| Andhra Pradesh                                            | 8960                                                      | 6639                                                      |
| Arunachal Pradesh                                         | 144                                                       | 103                                                       |
| Assam                                                     | 9852                                                      | 8983                                                      |
| Bihar                                                     | 47755                                                     | 42626                                                     |
| Chhattisgarh                                              | 18238                                                     | 14535                                                     |
| Goa                                                       | 143                                                       | 94                                                        |
| Gujarat                                                   | 12337                                                     | 8466                                                      |
| Haryana                                                   | 19370                                                     | 13614                                                     |
| Himachal Pradesh                                          | 4879                                                      | 4288                                                      |
| Jharkhand                                                 | 18206                                                     | 15559                                                     |
| Karnataka                                                 | 11023                                                     | 7352                                                      |
| Kerala                                                    | 6144                                                      | 4772                                                      |
| Madhya Pradesh                                            | 39828                                                     | 30033                                                     |
| Maharashtra                                               | 46716                                                     | 35848                                                     |
| Manipur                                                   | 953                                                       | 788                                                       |
| Meghalaya                                                 | 882                                                       | 775                                                       |
| Mizoram                                                   | 337                                                       | 235                                                       |
| Nagaland                                                  | 506                                                       | 351                                                       |
| Odisha                                                    | 14715                                                     | 12795                                                     |
| Punjab                                                    | 10829                                                     | 7523                                                      |
| Rajasthan                                                 | 20052                                                     | 16187                                                     |
| Sikkim                                                    | 72                                                        | 56                                                        |
| Tamil Nadu                                                | 11091                                                     | 7317                                                      |
| Telangana                                                 | 5775                                                      | 3933                                                      |
| Tripura                                                   | 1621                                                      | 1391                                                      |
| Uttar Pradesh                                             | 112276                                                    | 88451                                                     |
| Uttarakhand                                               | 8413                                                      | 6143                                                      |
| West Bengal                                               | 20921                                                     | 18802                                                     |
| State Total                                               | 452038                                                    | 357659                                                    |
| Andaman &Nicobar                                          | 50                                                        | 29                                                        |
| Chandigarh                                                | 132                                                       | 6                                                         |
| Dadra &NH, D&D                                            | 75                                                        | 50                                                        |
| Delhi                                                     | 4159                                                      | 228                                                       |
| Jammu &Kashmir                                            | 6927                                                      | 5694                                                      |
| Ladakh                                                    | 109                                                       | 98                                                        |

| Lakshadweep   |     12 |     12 |
|---------------|--------|--------|
| Puducherry    |    203 |    111 |
| UT Total      |  11667 |   6228 |
| GRAND TOTAL   | 463705 | 363887 |

## Annexure-III

The district-wise details of the number of CSCs set up in the State of West Bengal and UT of Jammu and Kashmir.

| DISTRICT WISE STATUS OF ROLL OUT OF CSCs BENGAL   | DISTRICT WISE STATUS OF ROLL OUT OF CSCs BENGAL   | DISTRICT WISE STATUS OF ROLL OUT OF CSCs BENGAL   | DISTRICT WISE STATUS OF ROLL OUT OF CSCs BENGAL   | DISTRICT WISE STATUS OF ROLL OUT OF CSCs BENGAL   |
|---------------------------------------------------|---------------------------------------------------|---------------------------------------------------|---------------------------------------------------|---------------------------------------------------|
| SL NO                                             | DISTRICTS                                         | Total                                             | Rural                                             | Urban                                             |
| 1                                                 | NORTH 24 PARGANAS                                 | 1615                                              | 1247                                              | 368                                               |
| 2                                                 | SOUTH 24 PARGANAS                                 | 1648                                              | 1532                                              | 116                                               |
| 3                                                 | BANKURA                                           | 1057                                              | 993                                               | 64                                                |
| 4                                                 | PURBA BARDHAMAN                                   | 1210                                              | 1078                                              | 132                                               |
| 5                                                 | BIRBHUM                                           | 1021                                              | 937                                               | 84                                                |
| 6                                                 | COOCHBEHAR                                        | 908                                               | 851                                               | 57                                                |
| 7                                                 | DARJEELING                                        | 209                                               | 162                                               | 47                                                |
| 8                                                 | DINAJPUR DAKSHIN                                  | 742                                               | 684                                               | 58                                                |
| 9                                                 | DINAJPUR UTTAR                                    | 936                                               | 882                                               | 54                                                |
| 10                                                | HOOGHLY                                           | 877                                               | 755                                               | 122                                               |
| 11                                                | HOWRAH                                            | 730                                               | 639                                               | 91                                                |
| 12                                                | JALPAIGURI                                        | 555                                               | 503                                               | 52                                                |
| 13                                                | KOLKATA                                           | 167                                               | 0                                                 | 167                                               |
| 14                                                | MALDAH                                            | 1413                                              | 1343                                              | 70                                                |
| 15                                                | MEDINIPUR EAST                                    | 1456                                              | 1365                                              | 91                                                |
| 16                                                | MEDINIPUR WEST                                    | 1240                                              | 1157                                              | 83                                                |
| 17                                                | MURSHIDABAD                                       | 1945                                              | 1774                                              | 171                                               |
| 18                                                | NADIA                                             | 1465                                              | 1326                                              | 139                                               |
| 19                                                | PURULIA                                           | 868                                               | 819                                               | 49                                                |
| 20                                                | ALIPURDUAR                                        | 364                                               | 358                                               | 6                                                 |
| 21                                                | KALIMPONG                                         | 30                                                | 28                                                | 2                                                 |
| 22                                                | JHARGRAM                                          | 193                                               | 182                                               | 11                                                |
| 23                                                | PASCHIM BARDHAMAN                                 | 272                                               | 187                                               | 85                                                |
|                                                   |                                                   | 20921                                             | 18802                                             | 2119                                              |

| DISTRICT WISE STATUS OF ROLL OUT OF CSCs AS ON 28 FEBRUARY, 2022 IN JAMMU &KASHMIR   | DISTRICT WISE STATUS OF ROLL OUT OF CSCs AS ON 28 FEBRUARY, 2022 IN JAMMU &KASHMIR   | DISTRICT WISE STATUS OF ROLL OUT OF CSCs AS ON 28 FEBRUARY, 2022 IN JAMMU &KASHMIR   | DISTRICT WISE STATUS OF ROLL OUT OF CSCs AS ON 28 FEBRUARY, 2022 IN JAMMU &KASHMIR   | DISTRICT WISE STATUS OF ROLL OUT OF CSCs AS ON 28 FEBRUARY, 2022 IN JAMMU &KASHMIR   |
|--------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------|
| SL NO                                                                                | DISTRICTS                                                                            | Total                                                                                | Rural                                                                                | Urban                                                                                |
| 1                                                                                    | ANANTNAG                                                                             | 633                                                                                  | 528                                                                                  | 105                                                                                  |
| 2                                                                                    | BUDGAM                                                                               | 541                                                                                  | 485                                                                                  | 56                                                                                   |
| 3                                                                                    | BARAMULLA                                                                            | 596                                                                                  | 524                                                                                  | 72                                                                                   |
| 4                                                                                    | DODA                                                                                 | 235                                                                                  | 225                                                                                  | 10                                                                                   |
| 5                                                                                    | JAMMU                                                                                | 604                                                                                  | 376                                                                                  | 228                                                                                  |
| 6                                                                                    | KATHUA                                                                               | 296                                                                                  | 257                                                                                  | 39                                                                                   |
| 7                                                                                    | KUPWARA                                                                              | 608                                                                                  | 582                                                                                  | 26                                                                                   |
| 8                                                                                    | POONCH                                                                               | 246                                                                                  | 237                                                                                  | 9                                                                                    |
| 9                                                                                    | PULWAMA                                                                              | 369                                                                                  | 318                                                                                  | 51                                                                                   |
| 10                                                                                   | RAJOURI                                                                              | 349                                                                                  | 314                                                                                  | 35                                                                                   |

| 11   | SRINAGAR   |   414 |   57 |   357 |
|------|------------|-------|------|-------|
| 12   | UDHAMPUR   |   257 |  217 |    40 |
| 13   | KISHTWAR   |   159 |  142 |    17 |
| 14   | RAMBAN     |   233 |  217 |    16 |
| 15   | KULGAM     |   342 |  306 |    36 |
| 16   | BANDIPORA  |   267 |  211 |    56 |
| 17   | SAMBA      |   138 |  111 |    27 |
| 18   | SHOPIAN    |   199 |  179 |    20 |
| 19   | GANDERBAL  |   244 |  227 |    17 |
| 20   | REASI      |   197 |  181 |    16 |
|      |            |  6927 | 5694 |  1233 |