Lok Sabha Question No. 1534 (UNSTARRED), answered on 2021-02-10
Subject: Privacy Violation Complaints
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: Rekha Arun Verma, Vinayak Bhaurao Raut

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 1534

TO BE ANSWERED ON: 10.02.2021

## COMMON SERVICE CENTRES

## 1534:  SHRIMATI REKHA VERMA: SHRI VINAYAK RAUT:

Will  the  Minister  of  ELECTRONICS  &  INFORMATION  TECHNOLOGY  be  pleased  to state:-

- (a) whether the Government has setup and strengthened common service centres to provide services to citizens more effectively:
- (b) if so, the details thereof and if not, the reasons therefor;
- (c) whether any such service centres have been set in Maharashtra and Uttar Pradesh;
- (d) if so, the details thereof, district-wise and if not, the reasons therefor;
- (e) whether  the  number  of  service  centres  in  Maharashtra  and  Uttar  Pradesh  is  less  than other states; and
- (f) if so, the details thereof and the reasons therefor?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI SANJAY DHOTRE)

(a) and (b): Yes, Sir. This Ministry is implementing Common Services Centers (CSC-2.0: A Way Forward) project under pillar-III of Digital India. CSC e-Governance Services India Ltd. (CSC Special Purpose Vehicle- CSC -SPV) being the implementing agency of CSC 2.0 is implementing  the  scheme,  in  consultation  with  State  Governments/Union  Territory  (UT) Administrations. The objective of this project is to set up at-least one self-sustainable CSC per Gram Panchayat across the country. As on 31 st December, 2020, the overall (including urban  &  rural)  number  of  functional  CSCs  are  3,73,827  out  of  which  2,  78,048  CSCs  are functional  at  Gram  Panchayat  (GP)  Level.  These  Common  Services  Centers  (CSCs)  are providing nearly 400 services electronically to the citizens, at their locality and promoting entrepreneurship by encouraging youths, rural population, marginalized people and encouraging women empowerment for their livelihood. The State/UT wise list of functional CSCs is placed as Annexure-I.

(c)  and  (d):  Yes,  Sir.  The  district-wise  list  of  CSCs  in  Maharashtra  and  Uttar  Pradesh  is placed as Annexure-II (A & B).

(e) and (f):  No, Sir.

*******

## ANNEXURE-I

| STATE/UT-WISE STATUS OF ROLL OUT OF CSCs AS ON 31 st DEC, 2020   | STATE/UT-WISE STATUS OF ROLL OUT OF CSCs AS ON 31 st DEC, 2020   | STATE/UT-WISE STATUS OF ROLL OUT OF CSCs AS ON 31 st DEC, 2020   |
|------------------------------------------------------------------|------------------------------------------------------------------|------------------------------------------------------------------|
| Name of States &UTs                                              | No. of Functional CSCs including GP Level                        | No. of Functional CSCs at GP level                               |
| Uttar Pradesh                                                    | 76435                                                            | 57909                                                            |
| Maharashtra                                                      | 49362                                                            | 35344                                                            |
| Bihar                                                            | 34495                                                            | 29684                                                            |
| Madhya Pradesh                                                   | 30682                                                            | 21483                                                            |
| West Bengal                                                      | 17253                                                            | 15017                                                            |
| Rajasthan                                                        | 15723                                                            | 11829                                                            |
| Chhattisgarh                                                     | 13931                                                            | 10698                                                            |
| Jharkhand                                                        | 14635                                                            | 12023                                                            |
| Odisha                                                           | 12715                                                            | 10774                                                            |
| Gujarat                                                          | 12477                                                            | 8205                                                             |
| Haryana                                                          | 16865                                                            | 11616                                                            |
| Tamil Nadu                                                       | 9948                                                             | 6147                                                             |
| Andhra Pradesh                                                   | 10260                                                            | 7529                                                             |
| Karnataka                                                        | 10467                                                            | 5871                                                             |
| Punjab                                                           | 10112                                                            | 7039                                                             |
| Assam                                                            | 5842                                                             | 5018                                                             |
| Uttarakhand                                                      | 7319                                                             | 5263                                                             |
| Telangana                                                        | 8104                                                             | 5220                                                             |
| Kerala                                                           | 3938                                                             | 2976                                                             |
| Himachal Pradesh                                                 | 3665                                                             | 3163                                                             |
| Tripura                                                          | 1020                                                             | 854                                                              |
| Manipur                                                          | 894                                                              | 707                                                              |
| Meghalaya                                                        | 766                                                              | 657                                                              |
| Nagaland                                                         | 360                                                              | 210                                                              |
| Mizoram                                                          | 294                                                              | 174                                                              |
| Arunachal Pradesh                                                | 140                                                              | 107                                                              |
| Goa                                                              | 94                                                               | 56                                                               |
| Sikkim                                                           | 52                                                               | 37                                                               |
| Jammu &Kashmir                                                   | 2850                                                             | 2259                                                             |
| Delhi                                                            | 2775                                                             | 0                                                                |
| Puducherry                                                       | 150                                                              | 85                                                               |
| Chandigarh                                                       | 71                                                               | 9                                                                |
| Andaman &Nicobar                                                 | 46                                                               | 23                                                               |
| Dadra &NH, D&D                                                   | 53                                                               | 34                                                               |
| Lakshadweep                                                      | 10                                                               | 10                                                               |
| Ladakh                                                           | 24                                                               | 18                                                               |
| GRAND TOTAL                                                      | 373827                                                           | 278048                                                           |

ANNEXURE-II (A)

| Functional CSCs Till 31 st December, 2020 In Maharashtra   | Functional CSCs Till 31 st December, 2020 In Maharashtra   | Functional CSCs Till 31 st December, 2020 In Maharashtra   | Functional CSCs Till 31 st December, 2020 In Maharashtra   | Functional CSCs Till 31 st December, 2020 In Maharashtra   |
|------------------------------------------------------------|------------------------------------------------------------|------------------------------------------------------------|------------------------------------------------------------|------------------------------------------------------------|
| S. No.                                                     | District                                                   | Rural                                                      | Urban                                                      | Total (Urban+ Rural)                                       |
| 1                                                          | AHMEDNAGAR                                                 | 1840                                                       | 490                                                        | 2330                                                       |
| 2                                                          | AKOLA                                                      | 690                                                        | 318                                                        | 1008                                                       |
| 3                                                          | AMRAVATI                                                   | 966                                                        | 359                                                        | 1325                                                       |
| 4                                                          | AURANGABAD                                                 | 1912                                                       | 758                                                        | 2670                                                       |
| 5                                                          | BEED                                                       | 2330                                                       | 851                                                        | 3181                                                       |
| 6                                                          | BHANDARA                                                   | 832                                                        | 123                                                        | 955                                                        |
| 7                                                          | BULDHANA                                                   | 1546                                                       | 489                                                        | 2035                                                       |
| 8                                                          | CHANDRAPUR                                                 | 824                                                        | 293                                                        | 1117                                                       |
| 9                                                          | DHULE                                                      | 646                                                        | 288                                                        | 934                                                        |
| 10                                                         | GADCHIROLI                                                 | 493                                                        | 91                                                         | 584                                                        |
| 11                                                         | GONDIA                                                     | 842                                                        | 158                                                        | 1000                                                       |
| 12                                                         | HINGOLI                                                    | 887                                                        | 278                                                        | 1165                                                       |
| 13                                                         | JALGAON                                                    | 1124                                                       | 586                                                        | 1710                                                       |
| 14                                                         | JALNA                                                      | 1840                                                       | 524                                                        | 2364                                                       |
| 15                                                         | KOLHAPUR                                                   | 1046                                                       | 273                                                        | 1319                                                       |
| 16                                                         | LATUR                                                      | 1076                                                       | 469                                                        | 1545                                                       |
| 17                                                         | MUMBAI                                                     | 0                                                          | 415                                                        | 415                                                        |
| 18                                                         | MUMBAI SUBURBAN                                            | 0                                                          | 353                                                        | 353                                                        |
| 19                                                         | NAGPUR                                                     | 876                                                        | 507                                                        | 1383                                                       |
| 20                                                         | NANDED                                                     | 1887                                                       | 797                                                        | 2684                                                       |
| 21                                                         | NANDURBAR                                                  | 533                                                        | 116                                                        | 649                                                        |
| 22                                                         | NASHIK                                                     | 1617                                                       | 769                                                        | 2386                                                       |
| 23                                                         | OSMANABAD                                                  | 1340                                                       | 366                                                        | 1706                                                       |
| 24                                                         | PARBHANI                                                   | 1137                                                       | 620                                                        | 1757                                                       |
| 25                                                         | PUNE                                                       | 1272                                                       | 729                                                        | 2001                                                       |
| 26                                                         | RAIGAD                                                     | 336                                                        | 148                                                        | 484                                                        |
| 27                                                         | RATNAGIRI                                                  | 451                                                        | 87                                                         | 538                                                        |
| 28                                                         | SANGLI                                                     | 733                                                        | 238                                                        | 971                                                        |
| 29                                                         | SATARA                                                     | 1127                                                       | 204                                                        | 1331                                                       |
| 30                                                         | SINDHUDURG                                                 | 417                                                        | 62                                                         | 479                                                        |
| 31                                                         | SOLAPUR                                                    | 1612                                                       | 548                                                        | 2160                                                       |
| 32                                                         | THANE                                                      | 285                                                        | 788                                                        | 1073                                                       |
| 33                                                         | WARDHA                                                     | 536                                                        | 165                                                        | 701                                                        |
| 34                                                         | WASHIM                                                     | 715                                                        | 218                                                        | 933                                                        |
| 35                                                         | YAVATMAL                                                   | 1166                                                       | 384                                                        | 1550                                                       |
| 36                                                         | PALGHAR                                                    | 410                                                        | 156                                                        | 566                                                        |
| Grand Total                                                | Grand Total                                                | 35344                                                      | 14018                                                      | 49362                                                      |

## ANNEXURE-II (B)

| Functional CSCs Till 31 st December, 2020 In Uttar Pradesh   | Functional CSCs Till 31 st December, 2020 In Uttar Pradesh   | Functional CSCs Till 31 st December, 2020 In Uttar Pradesh   | Functional CSCs Till 31 st December, 2020 In Uttar Pradesh   | Functional CSCs Till 31 st December, 2020 In Uttar Pradesh   |
|--------------------------------------------------------------|--------------------------------------------------------------|--------------------------------------------------------------|--------------------------------------------------------------|--------------------------------------------------------------|
| S. No.                                                       | District                                                     | Rural                                                        | Urban                                                        | Total (Urban+ Rural)                                         |
| 1                                                            | AGRA                                                         | 740                                                          | 455                                                          | 1195                                                         |
| 2                                                            | ALIGARH                                                      | 638                                                          | 377                                                          | 1015                                                         |
| 3                                                            | PRAYAGRAJ                                                    | 1812                                                         | 408                                                          | 2220                                                         |
| 4                                                            | AMBEDKAR NAGAR                                               | 914                                                          | 176                                                          | 1090                                                         |
| 5                                                            | AURAIYA                                                      | 493                                                          | 177                                                          | 670                                                          |
| 6                                                            | AZAMGARH                                                     | 1361                                                         | 228                                                          | 1589                                                         |
| 7                                                            | BAGHPAT                                                      | 332                                                          | 103                                                          | 435                                                          |
| 8                                                            | BAHRAICH                                                     | 909                                                          | 199                                                          | 1108                                                         |
| 9                                                            | BALLIA                                                       | 950                                                          | 216                                                          | 1166                                                         |
| 10                                                           | BALRAMPUR                                                    | 597                                                          | 102                                                          | 699                                                          |
| 11                                                           | BANDA                                                        | 359                                                          | 141                                                          | 500                                                          |
| 12                                                           | BARABANKI                                                    | 1046                                                         | 167                                                          | 1213                                                         |
| 13                                                           | BAREILLY                                                     | 1181                                                         | 626                                                          | 1807                                                         |
| 14                                                           | BASTI                                                        | 1043                                                         | 141                                                          | 1184                                                         |
| 15                                                           | BIJNOR                                                       | 1369                                                         | 412                                                          | 1781                                                         |
| 16                                                           | BUDAUN                                                       | 884                                                          | 367                                                          | 1251                                                         |
| 17                                                           | BULANDSHAHR                                                  | 856                                                          | 380                                                          | 1236                                                         |
| 18                                                           | CHANDAULI                                                    | 614                                                          | 120                                                          | 734                                                          |
| 19                                                           | CHITRAKOOT                                                   | 389                                                          | 88                                                           | 477                                                          |
| 20                                                           | DEORIA                                                       | 1178                                                         | 255                                                          | 1433                                                         |
| 21                                                           | ETAH                                                         | 527                                                          | 220                                                          | 747                                                          |
| 22                                                           | ETAWAH                                                       | 465                                                          | 221                                                          | 686                                                          |
| 23                                                           | AYODHYA                                                      | 1039                                                         | 164                                                          | 1203                                                         |
| 24                                                           | FARRUKHABAD                                                  | 573                                                          | 252                                                          | 825                                                          |
| 25                                                           | FATEHPUR                                                     | 684                                                          | 214                                                          | 898                                                          |
| 26                                                           | FIROZABAD                                                    | 561                                                          | 402                                                          | 963                                                          |
| 27                                                           | GAUTAM BUDDHA NAGAR                                          | 149                                                          | 259                                                          | 408                                                          |
| 28                                                           | GHAZIABAD                                                    | 195                                                          | 464                                                          | 659                                                          |
| 29                                                           | GHAZIPUR                                                     | 1171                                                         | 182                                                          | 1353                                                         |
| 30                                                           | GONDA                                                        | 1178                                                         | 156                                                          | 1334                                                         |
| 31                                                           | GORAKHPUR                                                    | 1394                                                         | 365                                                          | 1759                                                         |

|   32 | HAMIRPUR          |   301 |   151 |   452 |
|------|-------------------|-------|-------|-------|
|   33 | HARDOI            |  1155 |   298 |  1453 |
|   34 | JALAUN            |   400 |   223 |   623 |
|   35 | JAUNPUR           |  1420 |   269 |  1689 |
|   36 | JHANSI            |   413 |   333 |   746 |
|   37 | AMROHA            |   588 |   216 |   804 |
|   38 | KANNAUJ           |   407 |   194 |   601 |
|   39 | KANPUR DEHAT      |   567 |   160 |   727 |
|   40 | KANPUR NAGAR      |   496 |   667 |  1163 |
|   41 | KAUSHAMBI         |   469 |    98 |   567 |
|   42 | KHERI             |  1296 |   242 |  1538 |
|   43 | KUSHI NAGAR       |  1422 |   283 |  1705 |
|   44 | LALITPUR          |   327 |   108 |   435 |
|   45 | LUCKNOW           |   669 |   688 |  1357 |
|   46 | HATHRAS           |   452 |   173 |   625 |
|   47 | MAHARAJGANJ       |  1279 |   220 |  1499 |
|   48 | MAHOBA            |   300 |   136 |   436 |
|   49 | MAINPURI          |   540 |   272 |   812 |
|   50 | MATHURA           |   466 |   298 |   764 |
|   51 | MAU               |   715 |   213 |   928 |
|   52 | MEERUT            |   565 |   561 |  1126 |
|   53 | MIRZAPUR          |   753 |   159 |   912 |
|   54 | MORADABAD         |   961 |   475 |  1436 |
|   55 | MUZAFFARNAGAR     |   739 |   263 |  1002 |
|   56 | PILIBHIT          |   939 |   220 |  1159 |
|   57 | PRATAPGARH        |  1395 |   184 |  1579 |
|   58 | RAE BARELI        |   899 |   176 |  1075 |
|   59 | RAMPUR            |   754 |   232 |   986 |
|   60 | SAHARANPUR        |  1097 |   404 |  1501 |
|   61 | SANT KABEER NAGAR |   750 |   118 |   868 |
|   62 | BHADOHI           |   605 |   136 |   741 |
|   63 | SHAHJAHANPUR      |  1146 |   364 |  1510 |
|   64 | SHRAVASTI         |   371 |    48 |   419 |
|   65 | SIDDHARTH NAGAR   |  1019 |   147 |  1166 |
|   66 | SITAPUR           |  1049 |   249 |  1298 |
|   67 | SONBHADRA         |   606 |   120 |   726 |
|   68 | SULTANPUR         |   837 |    89 |   926 |
|   69 | UNNAO             |   902 |   239 |  1141 |
|   70 | VARANASI          |  1141 |   386 |  1527 |
|   71 | Kasganj           |   340 |   153 |   493 |
|   72 | Amethi            |   601 |    83 |   684 |

| 73          | SAMBHAL     |   580 |   194 |   774 |
|-------------|-------------|-------|-------|-------|
| 74          | SHAMLI      |   293 |   151 |   444 |
| 75          | HAPUR       |   284 |    96 |   380 |
| Grand Total | Grand Total | 57909 | 18526 | 76435 |