Lok Sabha Question No. 1041 (UNSTARRED), answered on 2023-02-08
Subject: Common Service Centres
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: Vivek Narayan Shejwalkar

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA

## UNSTARRED QUESTION NO. 1041

TO BE ANSWERED ON: 08.02.2023

## COMMON SERVICE CENTRES

## 1041.   SHRI VIVEK NARAYAN SHEJWALKAR:

Will  the  MINISTER  OF  ELECTRONICS  AND  INFORMATION  TECHNOLOGY  be pleased to state:

(a) the number of Common Service Centres (CSCs) set up in Madhya Pradesh so far, districtwise;

(b) whether the Government has fixed any time limit for setting up these Centres (CSCs) in all the Gram Panchayats of Madhya Pradesh;

(c) if so, the details thereof; and

(d) whether all these CSCs are working smoothly and if so, the details thereof?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI RAJEEV CHANDRASEKHAR)

(a): Common Services Centre (CSC) is an important vehicle for delivery of digital services to the citizens who  are  not  on  internet or digitally literate. It is a self-sustainable entrepreneurship  model  which  is  run  by  village  level  entrepreneurs.  Over  400  services  are being delivered through CSCs, including government to citizen services, business to citizen services,  financial  services,  Aadhaar  related  services,  education  services,  and  telemedicine service, etc.

The  number  of  Common  Services  Centres  (CSCs)  in  the  State  of  Madhya  Pradesh  as  on 31.12.2022,  is  46,145.  The  district-wise  list  of  CSCs,  as  provided  by  CSC  e-Governance Service India Limited, is at Annex-I.

(b)  to  (d):  CSC  e-Governance  Service  India  Limited  has  informed  that  CSCs  have  already been set up in all Gram Panchayats in the State of Madhya Pradesh, and that they are working smoothly. The details of services being delivered from CSCs are at Annex-II.

*******

## District wise number of Common Services Centres (CSCs) in the State of Madhya Pradesh

|   S. no. | District    | Number of CSCs   |
|----------|-------------|------------------|
|        1 | Agar Malwa  | 405              |
|        2 | Alirajpur   | 458              |
|        3 | Anuppur     | 655              |
|        4 | Ashoknagar  | 566              |
|        5 | Balaghat    | 1,320            |
|        6 | Barwani     | 624              |
|        7 | Betul       | 1,013            |
|        8 | Bhind       | 688              |
|        9 | Bhopal      | 909              |
|       10 | Burhanpur   | 405              |
|       11 | Chhatarpur  | 2,012            |
|       12 | Chhindwara  | 1,450            |
|       13 | Damoh       | 1,151            |
|       14 | Datia       | 541              |
|       15 | Dewas       | 1,018            |
|       16 | Dhar        | 959              |
|       17 | Dindori     | 561              |
|       18 | East Nimar  | 763              |
|       19 | Guna        | 1,008            |
|       20 | Gwalior     | 935              |
|       21 | Harda       | 305              |
|       22 | Narmdapuram | 626              |
|       23 | Indore      | 1,099            |
|       24 | Jabalpur    | 1,258            |
|       25 | Jhabua      | 507              |
|       26 | Katni       | 852              |
|       27 | Khargone    | 944              |
|       28 | Mandla      | 951              |
|       29 | Mandsaur    | 851              |
|       30 | Morena      | 1,061            |
|       31 | Narsinghpur | 634              |
|       32 | Neemuch     | 533              |
|       33 | Niwari      | 308              |
|       34 | Panna       | 666              |

| 35   | Raisen    | 713    |
|------|-----------|--------|
| 36   | Rajgarh   | 1,104  |
| 37   | Ratlam    | 839    |
| 38   | Rewa      | 1,960  |
| 39   | Sagar     | 1,930  |
| 40   | Satna     | 1,356  |
| 41   | Sehore    | 780    |
| 42   | Seoni     | 896    |
| 43   | Shahdol   | 1,008  |
| 44   | Shajapur  | 551    |
| 45   | Sheopur   | 375    |
| 46   | Shivpuri  | 943    |
| 47   | Sidhi     | 986    |
| 48   | Singrauli | 980    |
| 49   | Tikamgarh | 858    |
| 50   | Ujjain    | 1,145  |
| 51   | Umaria    | 566    |
| 52   | Vidisha   | 1,119  |
|      | Total     | 46,145 |

[Source: CSC e-Governance Service India Limited]

***

## Details of services offered through CSCs

|   S.no. | Service                                                                                                                                                                                                                    |
|---------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|    1    | Aadhaar services                                                                                                                                                                                                           |
|    1.1  | Aadhaar generation                                                                                                                                                                                                         |
|    1.2  | E-KYC and authentication services                                                                                                                                                                                          |
|    1.3  | Aadhaar printing                                                                                                                                                                                                           |
|    1.4  | Aadhaar updates (UCL)                                                                                                                                                                                                      |
|    2    | Central Government to Citizen services                                                                                                                                                                                     |
|    2.1  | Ayushman Bharat Yojana related services                                                                                                                                                                                    |
|    2.2  | Pradhan Mantri Fasal Bima Yojana related services                                                                                                                                                                          |
|    2.3  | Pradhan Mantri Ujjwala Scheme related services                                                                                                                                                                             |
|    2.4  | Pradhan Mantri Shram Yogi Maandhan Yojana related services                                                                                                                                                                 |
|    2.5  | Pradhan Mantri Kisan Maandhan Yojana related services                                                                                                                                                                      |
|    2.6  | Pradhan Mantri Kisan Samman Nidhi Yojana related services                                                                                                                                                                  |
|    2.7  | Pradhan Mantri Merchant Pension Yojana related services                                                                                                                                                                    |
|    2.8  | Pradhan Mantri Kisan Credit Card Yojana related services                                                                                                                                                                   |
|    2.9  | Pradhan Mantri Street Vendor's AtmaNirbhar related services                                                                                                                                                                |
|    2.1  | E-Shram registrations                                                                                                                                                                                                      |
|    2.11 | Election Commission related services                                                                                                                                                                                       |
|    2.12 | Passport applications                                                                                                                                                                                                      |
|    2.13 | Income-tax (Permanent Account Number) applications                                                                                                                                                                         |
|    2.14 | Swachh Bharat Abhiyan related services                                                                                                                                                                                     |
|    2.15 | Food Safety and Standards Authority of India registration/licence                                                                                                                                                          |
|    2.16 | Jeevan Pramaan related services                                                                                                                                                                                            |
|    2.17 | Udyam Jyoti Parichay related services                                                                                                                                                                                      |
|    2.18 | Submission of recruitment applications                                                                                                                                                                                     |
|    3    | State Government to Citizen services                                                                                                                                                                                       |
|    3.1  | E-District services                                                                                                                                                                                                        |
|    3.2  | Public Distribution System related services                                                                                                                                                                                |
|    3.3  | Labour registration services                                                                                                                                                                                               |
|    3.4  | E-Stamping related services                                                                                                                                                                                                |
|    3.5  | Vehicle registration and driving licenses applications                                                                                                                                                                     |
|    3.6  | Recruitment services                                                                                                                                                                                                       |
|    3.7  | Municipal services                                                                                                                                                                                                         |
|    3.8  | Swasth Bima related services                                                                                                                                                                                               |
|    3.9  | Fasal Bima Yojana related services                                                                                                                                                                                         |
|    4    | Education services                                                                                                                                                                                                         |
|    4.1  | Digital Literacy                                                                                                                                                                                                           |
|    4.2  | Online courses of the National Institute of Electronics and Information Technology, National Institute of Open Schooling, Indira Gandhi National Open University, Indian Institutes of Technology and private universities |
|    4.3  | Various courses of the CSC Academy                                                                                                                                                                                         |
|    5    | Legal services                                                                                                                                                                                                             |

|   5.1 | Tele-legal consultation services                                 |
|-------|------------------------------------------------------------------|
|   5.2 | E-Courts related services                                        |
|   6   | Financial inclusion services                                     |
|   6.1 | Banking services                                                 |
|   6.2 | DigiPay (Aadhaar Enabled Payment System) services                |
|   6.3 | Insurance services                                               |
|   6.4 | National Pension System and Atal Pension Yojana related services |
|   6.5 | FASTag services                                                  |
|   6.6 | Credit information company registrations                         |
|   7   | Tours and travels                                                |
|   7.1 | Indian Railways Catering and Tourism Corporation's services      |
|   8   | Utility bill payment services                                    |
|   8.1 | Bharat Bill Payment System                                       |
|   8.2 | Electricity bill payment                                         |
|   8.3 | Water bill payment                                               |
|   8.4 | Liquefied petroleum gas booking                                  |
|   9   | Healthcare services                                              |
|   9.1 | Telemedicine                                                     |
|   9.2 | Medicine sale                                                    |
|   9.3 | Stree Swabhiman Yojana related services                          |
|  10   | Business to Citizen/ Business to Business services               |
|  10.1 | Grameen E-Store                                                  |
|  10.2 | Distribution of products                                         |
|  10.3 | Agriculture services                                             |
|  10.4 | Recharge of mobile phone and Direct To Home (DTH)                |
|  10.5 | Income-tax return filing                                         |
|  11   | Skill development                                                |

[ Source: CSC e-Governance Service India Limited

******

]