Lok Sabha Question No. 1185 (UNSTARRED), answered on 2022-02-09
Subject: Revenue from Parcel Services
Ministry: RAILWAYS
Asked by: Rebati Tripura, Anurag Sharma

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

## LOK SABHA UNSTARRED QUESTION NO.1185 TO BE ANSWERED ON 09.02.2022

## REVENUE FROM PARCEL SERVICES

1185. SHRI REBATI TRIPURA: SHRI ANURAG SHARMA:

Will the Minister of RAILWAYS be pleased to state:

- (a) the details of the revenue earned by the Railways annually from its parcel services during each of the last three years;
- (b) whether  revenue  from  parcel  services  has  increased  in  the recent years and if so, the details thereof;
- (c) whether the Government proposes to take initiative to compensate  for  non-delivery  of  parcels  of  goods  booked  on  the Railways;
- (d) if so, the details of the compensation paid during each of the last three years, region- wise; and
- (e) the steps taken by the Government to focus on growth of parcel business and increase its revenue?

## ANSWER

MINISTER OF RAILWAYS, COMMUNICATIONS AND ELECTRONICS & INFORMATION TECHNOLOGY

(SHRI ASHWINI VAISHNAW)

- (a) to (e) A Statement is laid on the Table of the House.

*****

STATEMENT REFFERED TO IN REPLY TO PARTS (a) TO (e) OF UNSTARRED QUESTION NO. 1185 BY SHRI REBATI TRIPURA AND SHRI ANURAG SHARMA TO  BE  ANSWERED  IN  LOK  SABHA  ON  09.02.2022  REGARDING  REVENUE FROM PARCEL SERVICES

- (a) and (b)  :  The  details  of  the  revenue  earned  by  the  Railways  annually from its parcel services and increase/decrease in revenue during each of the last three years and current year up to November 2021 is as under:

( ₹ in crore)

|   S. No. | Year           | Revenue Earned   | % Increase/decrease over previous year   |
|----------|----------------|------------------|------------------------------------------|
|        1 | 1619.03        | -7.44%           | 2018-19                                  |
|        2 | 1448.06        | -10.56%          | 2019-20                                  |
|        3 | 1037.06        | -28.38%          | 2020-21                                  |
|        4 | (up to 1061.42 | __               | 2021-22                                  |

- (c) and (d) : There is a provision to compensate for non-delivery of parcels booked  on the Railways under the extant rules. The details of the compensation  paid  during  each  of  the  last  three  years,  zone-  wise  is  as under:

( ₹ in lakhs)

| S. No.   | Railway            |   2018-19 |   2019-20 |   2020-21 |
|----------|--------------------|-----------|-----------|-----------|
| 1        | Central            |      0.58 |      0.67 |      0.07 |
| 2        | Eastern            |      0.89 |      0.18 |      0.05 |
| 3        | East Central       |      6.51 |      2.38 |      0.53 |
| 4        | East Coast         |      1.56 |      0.63 |      0.16 |
| 5        | Northern           |      2.02 |      0.82 |      0.13 |
| 6        | North Central      |      0.6  |      0.42 |      0.32 |
| 7        | North Eastern      |      0.39 |      0.28 |      0.16 |
| 8        | Northeast Frontier |      1.7  |      1.32 |      0.1  |
| 9        | North Western      |      0.15 |      0    |      0.31 |
| 10       | Southern           |      0.65 |      1.22 |      0.95 |
| 11       | South Central      |      1    |      0.71 |      0.39 |
| 12       | South Eastern      |      0.25 |      0.33 |      0    |
| 13       | South East Central |      0.36 |      0.86 |      0    |
| 14       | South Western      |      0.04 |      0.4  |      0.08 |
| 15       | Western            |      0.45 |      0.06 |      0    |
| 16       | West Central       |      0.06 |      0.27 |      0.22 |
|          | Total              |     17.21 |     10.55 |      3.47 |

(e) :  Steps  taken  by  Government  in  the  recent  past  to  improve  parcel business are as under:

- i. Running of Time Tabled Parcel Trains and Kisan Rail services;
- ii. Opening of all terminals for handling of parcel traffic;
- iii. Advance booking of Parcels upto 120 days in advance;
- iv. Leasing of Parcels Space in Parcel Vans (VPs) by Rajdhani/Duronto Train;
- v. Utilization of Railway land for stacking/storage of Parcel consignments by parcel loading parties;
- vi. Guidelines issued to facilitate working of City Booking Agencies;
- vii. Provision of short term leasing of Parcel Vans (VP)/Seating cum luggage rake (SLR);
- viii. Introduction of  General  Seating (GS)  and  New Modified Goods (NMG)  coaches  in  Parcel  specials  and  Kisan  Rail  service  to increase capacity;
- ix. Rationalization  of  freight  rates  for  Parcel  traffic  by  giving discounts in empty direction;
- x. 8% discount of Base freight rate applicable on Indented Parcel Trains with composition 24 VP+1 SLR.
11. *****