Lok Sabha Question No. 1188 (UNSTARRED), answered on 2021-12-06
Subject: Cyber Financial Frauds
Ministry: FINANCE
Asked by: Kotagiri Sridhar, Shashi Tharoor

## GOVERNMENT OF INDIA MINISTRY OF FINANCE

## LOK SABHA UNSTARRED QUESTION NO-1188

ANSWERED ON- 06/12/2021

## CYBER FINANCIAL FRAUDS

## 1188. SHRI SRIDHAR KOTAGIRI DR SHASHI THAROOR

Will the Minister of FINANCE be pleased to state: -

- a) whether the Ministry has maintained a record of the number of citizen financial frauds that have taken place the past five years; cyber during
- (6) if details thereof and the amount involved in them, State-wise and Scheduled Commercial Bank Account-wise; SO,
3. whether the Ministry has maintained a record of the number of such cases that have been solved and the amount recovered in them (in INR);
4. (d) if the details thereof; SO,
5. (e) whether the Ministry has maintained a record of the number of citizen financial frauds by digital payment platforms and UPI platforms; cyber
6. the details thereof and if not; the reasons therefor? SO,

## ANSWER

## THE MINISTER OF STATE IN 'THE MINISTRY OF FINANCE

(DR. BHAGWAT KARAD)

(a) to (f: Cyber financial frauds in primarily relate to frauds that have taken place on ATM/ debit cards, credit cards and internet banking platforms As per RBL data on frauds   reported by Scheduled Commercial Banks in the category   "Card/ Internet ATM/Debit Cards, Credit Cards and Internet Banking Fraud" for the last five financial years, based on the date of occurrence of frauds, state-wise and bank-wise details are at such financial frauds is an ongoing process and as per RBI data, SCBs have so far recovered an amount of Rs 90 crore the said banking against during period.

State-wise details of frauds as reported by Scheduled Commercial Banks under the category Card \_ Internet ATM / Debit Cards, Credit Cards and Internet Banking' based on date of occurrence of frauds

Amounts in crore Rs\_

| State                                    | FY 2016-17   | FY 2016-17      | FY 2017-18   | FY 2017-18      | FY 2018-19   | FY 2018-19      | FY 2019-20   | FY 2019-20      | FY 2020-21   | FY 2020-21      |
|------------------------------------------|--------------|-----------------|--------------|-----------------|--------------|-----------------|--------------|-----------------|--------------|-----------------|
| State                                    | Number       | Amount Involved | Number       | Amount Involved | Number       | Amount Involved | Number       | Amount Involved | Number       | Amount Involved |
| Andaman and Nicobar [slands              |              |                 | 5            | 0.09            | 22           | 0.08            | 5            | 0.03            |              | 0.01            |
| Indhra Pradesh                           | 33           | 0.51            | 79           | 0.22            | 316          | 1.13            | 543          |                 | 701          | 1.83            |
| Irunachal Pradesh                        |              | 0.00            | 11           | 0.13            |              | 0.08            | 85           | 0.41            |              | 0.01            |
| ssam                                     | 31           | 0.26            | 239          | 210             | 210          | 1.74            | 652          | 3.49            | 158          | 0.54            |
|                                          |              | 0.08            | 76           | 0.45            | 205          | 0.93            | 539          | 1.88            | 847          | 259             |
| Chandigarh                               | 16           | 0.16            | 105          | 0.37            | 112          | 0.35            | 196          | 0.53            | 278          | 0.77            |
| Chhattisgarh                             |              | 0.03            | 52           | 0.22            | 166          | 0.63            | 227          | 0.72            | 168          | 0.29            |
| Dadra and Nagar Haveli and Daman and Diu |              | 0.00            | 10           | 0.01            | 15           | 0.02            | 55           | 0.09            | 6 /          | 0.17            |
|                                          |              | 0.03            | 51           | 0.29            | 173          | 0.76            | 238          | 0.68            | 121          | 0.40            |
| (ujarat                                  | 55           | 0.65            | 596          | 9.55            | 1,296        | 3.05            | 2,803        | 6.69            | 4,671        | 13.38           |
| Haryana                                  | 393          | 9.33            | 8,756        | 23.92           | 9.438        | 23.41           | 6,739        | 24.56           | 5,605        | 22.50           |
| Himachal Pradesh                         | 19           | 0.11            | 33           | 0.15            | 118          | 0.35            | 288          | 1.18            | 113          | 0.33            |
| Jammu and Kashmir                        | 46           | 0.44            | 15           | 0.06            | 66           | 0.18            | 136          | 0.52            | 45           | 0.17            |
| Jharkhand                                | 12           | 0.15            | 50           | 0.30            | 151          | 0.69            | 193          | 0.90            | 242          | 1.35            |
| Karnataka                                | 309          | 4.55            | 1,636        | 12.13           | 2,153        | 6.97            | 4,058        | 23.57           | 4,079        | 14.09           |
| Kerala                                   | 28           | 0.53            | 135          | 0.95            | 632          | 2.59            | 900          | 4.08            | 634          | 3.25            |
| Jadakh                                   |              |                 |              | 0.00            |              | 0.05            | 5            | 0.02            |              | 0.02            |
| Madhya Pradesh                           | 14           | 0.20            | 114          |                 | 445          |                 | 965          | 3.15            | 725          | 2.56            |
| Maharashtra                              | 1,075        | 13.61           | 17.016       | 44.33           | 22,606       | 47.63           | 30,148       | 83.89           | 26,522       | 66.99           |
| Manipur                                  |              | 0.00            |              | 0.06            | 5            | 0.03            | 24           | 0.08            |              | 0.03            |
| Meghalaya                                |              | 0.00            | 12           | 0.06            | 22           | 0.12            | 24           | 0.12            | 15           | 0.05            |
| Mizoram                                  |              |                 |              | 0.01            |              | 0.06            |              | 0.01            |              |                 |
| Nagaland                                 |              |                 | 12           | 0.07            |              | 0.03            | 47           | 0.24            |              | 0.01            |
| NCT of Delhi                             | 352          | 5.03            | 2,173        | 16.36           | 4,759        | 16.25           | 7,894        | 22.21           | 7,774        | 18.95           |
| Odisha                                   |              | 0.07            | 63           | 0.61            | 394          | 1.81            | 370          | 2.04            | 255          | 1.03            |
| (verseas                                 |              | 0.08            | 35           | 0.30            | 19           | 0.15            | 18           | 0.19            |              | 0.01            |
| Puducherry                               |              | 0.03            | 11           | 0.05            | 11           | 0.06            | 20           | 0.06            | 19           | 0.03            |
| Punjab                                   | 18           | 0.33            | 251          | H1              | 459          | 1.98            | 938          | 3.53            | 991          |                 |
| Rajasthan                                | 21           | 0.22            | 197          | 1.46            | 577          | 2.50            | 1,269        | 14.28           | 1,199        | 2.82            |
| Sikkim                                   |              |                 | 3            | 0.01            | 14           | 0.04            | 10           | 0.04            | 17           | 0.05            |
| Tamil Nadu                               | 540          | 6.10            | 4.082        | 51.01           | 5,621        | 25.62           | 7.416        | 30.88           | 5.,659       | 16.08           |
| Telangana                                | 54           | 0.37            | 603          | 3.66            |              | 3.42            | 1,893        | 4.02            | 2,761        | 6.19            |
| Tripura                                  |              |                 |              | 0.0|       | 16           | 0.06            | 146          | 0.45            | 23           | 0.05            |
| Utrar Pradesh                            | 110          | 1.58            | 841          | 3.09            | 5.409        | 8.78            | 3,236        | 8.97            | 3,973        | 11.66           |
| Uttarakhand                              | 18 5         | 0.12            | 155          | 0.75            | 134          | 0.50            | 191          | 0.95            | 230          |                 |
| Uttaranchal                              |              | 0.13            |              |                 |              |                 |              |                 |              |                 |
| West Bengal                              | 39           | 0.86            | 274          | 1.56            | 896          | 19.25           | 1,032        | 4.23            |              | 8.32            |

Source: RBI

## Details of frauds as reported by Scheduled Commercial Banks under the category Card / Internet ATM/Debit Cards, Credit Cards and Internet Banking' based on date of occurrence of fraud

Amounts in crore Rs

| Bank                                   | FY 2016-17   | FY 2016-17      | FY 2017-18   | FY 2017-18      | FY 2018-19   | FY 2018-19      | FY 2019-20   | FY 2019-20      | FY 2020-21   | FY 2020-21      |
|----------------------------------------|--------------|-----------------|--------------|-----------------|--------------|-----------------|--------------|-----------------|--------------|-----------------|
| Bank                                   | Number       | Amount Involved | Number       | Amount Involved | Number       | Amount Involved | Number       | Amount Involved | Number       | Amount Involved |
| Airtel Payments Bank Limited           |              |                 |              |                 |              |                 | 23           | 0.00            |              | 0.01            |
| Alahabad Bank                          |              |                 |              | 0.02            | 12           | 0.04            | 3            | 0.43            |              |                 |
| American Express Banking Corporation   | 254          | 7.31            | 7,807        | 20.72           | 7,713        | 18.22           | 3,567        | 9.97            | 1,783        | 12.04           |
| U Small Finance Bank Limited           |              |                 |              |                 | 16           | 0.28            | 55           | 0.15            |              |                 |
| Ixis Bank Limited                      | 102          | 3.24            | 656          | 4.14            | 639          | 9.04            | 1,472        | 27.39           | 5,314        | 29.62           |
| Bandhan Bank Limited                   |              |                 | 16           | 0.06            | 62           | 0.20            | 137          | 0.34            |              | 0.35            |
| Bank of America, National Association  | 21           | 0.08            | 92           | 0.51            | 95           | 0.40            | 123          | 0.30            | 71           | 0.12            |
| Bank of Bahrain and Kuwait BSC         |              |                 |              |                 |              |                 |              | 0.00            |              | 0.01            |
| Bank of Baroda                         |              | 1.09            |              | 0.04            |              | 0.11            | 10           | 0.08            | 5            |                 |
| Bank of India                          |              | 0.38            | 2            | 0.12            |              | 0.09            | 2            | 0.01            |              |                 |
| Kank of Maharashtra                    |              |                 | 2            | 0.01            | 66           | 0.18            | 245          | 0.54            |              |                 |
| Canara Bank                            |              | 0.12            | 5            | 0.18            | 67           | 1.61            |              | 0.65            |              | 1.04            |
| Small Finance Capital Kank Limited     |              |                 |              |                 |              | 0.00            | 2            | 0.01            | 25           | 0.06            |
| Catholic Syrian Bank Limited           |              |                 |              | 0.00            |              | 0.02            |              | 0.04            | 20           | 0.03            |
| Gentral Bank of India                  | 18           | 0.10            | 187          | 0.81            | 487          | 1.77            | 944          | 3.49            | 639          | 2.78            |
|                                        | 321          | 4.40            | 1,827        | 11.68           | 1,855        | 8.17            | 2.128        | 8.87            | 1,107        | 5.38            |
| Union Kank Limited Gity                |              | 0.00            |              | 31.57           | 93           | 0.46            | 185          | 0.47            | 256          | 0.77            |
| Corporation Bank                       | 39           | 0.31            | 30           | 1.48            | 84           | 0.31            | 38           | 0.16            |              |                 |
| DBS Bank India Limited                 |              |                 | 31           | 0.06            | 115          | 0.14            | 243          | 0.70            | 160          | 0.22            |
| DCB Bank Limited                       |              |                 | 5            | 0.04            | 121          | 0.38            | 207          | 1.07            | 73           | 0.53            |
| Dena Bank                              |              |                 | 2            | 0.05            |              |                 |              |                 |              |                 |
| Deutsche Bank A6                       |              |                 | 32           | 0.20            | 44           | 0.15            | 44           | 0.16            | 22           | 0.10            |
| Doha Bank OSC                          |              |                 |              |                 |              | 0.00            |              |                 |              | 0.01            |
| Small Finance Equitas Kank imited      |              |                 |              | 0.01            | 2            |                 | 11           | 0.03            | 8            | 0.12            |
| ESA Small Finance Bank Limited         |              |                 |              | 0.31            | 2            | 0.03            |              |                 |              |                 |
| Federal Bank ]imited                   |              | 0.28            | 20           | 1.95            | 202          | 0.70            | 419          | 1.12            | 281          | 0.62            |
| Fincare Small Finance Kank Eimited     |              |                 |              |                 | 12           | 0.13            | 1            | 0.02            |              | 0.01            |
| Firstrand Bank mited                   |              | 0.02            |              |                 |              |                 |              |                 |              |                 |
|                                        | 443          | 4.53            |              | 13.44           | 4,792        | 18.48           | 6,041        | 18.61           | 3,806        | 11.42           |
| Hongkong And Shanghai Banking          | 296          | 1.40            | 3.461        | 12.06           | 2,810        | 9.17            | 3,456        | 11.27           | 2,678        | 5.87            |
| Corporation Limited ICICI Bank Limited | 482          | 8.82            | 2,096        | 1276            | 1,682        | 10.07           | 2,167        | 17.86           | 1,326        | 25.74           |
| IDBI Bank Limited                      | 126          | 1.01            | 774          | 4.31            | 1,148        | 7.20            | 1,893        | 9.73            | 1,722        | 4.93            |
| IDFC First Bank Limited                |              |                 | 32           | 0.08            | 110          | 0.75            | 258          | 1.77            | 175          | 0.49            |
| Indian Bank Indian Overseas Bank       | 34           | 0.74            | 57           | 0.54            | 91           | 0.83            | 173          | 8.71            | 60           | 0.27            |
|                                        |              |                 |              | 0.01            |              | 0.00            | 2644         | 0.69            | 73           | 0.18            |
| IndusInd Bank                          |              | 0.33            | 20           | 1,78            | 47           | 3.21            | 59           | 2.75            | 138          | 5.95            |

| Jana Small Finance Kank Limited          |     |      |        |       |        |       | 62     | 0.08   |        |       |
|------------------------------------------|-----|------|--------|-------|--------|-------|--------|--------|--------|-------|
| JPMorgan Chase Bank National Association |     |      |        |       |        |       |        |        |        | 049   |
| Karnataka Bank Limited                   |     | 0.01 | 12     | 0.29  | 94     | 0.30  | 234    | 0.50   | 50     | 0.71  |
| Karur Vysya Bank Limited                 |     | 0.13 |        |       |        | 0.90  |        |        |        |       |
|                                          |     | 0.01 |        |       |        |       |        |        |        |       |
| Kotak Mahindra Bank Limited              | 413 | 2.10 | 14,510 | 22.71 | 25,436 | 30.39 | 39,775 | 57.84  | 45,761 | 64.20 |
| akshmi Vilas Bank Limited                |     | 0.01 |        | 3.60  |        |       |        | 0.08   |        | 0.03  |
| Nainital Bank Limited                    |     |      |        | 0.02  |        |       |        |        |        |       |
| Oriental Bank of Commerce                |     | 0.01 | 70     | 0.22  | 173    | 15.94 | 159    | 0.75   |        |       |
| Pavtm Pavments Bank imited               |     |      |        |       | 3.476  | 2.22  | 11     | 0.01   |        |       |
| Punjab and Sind Bank                     |     |      |        |       |        |       | 38     | 0.07   | 87     | 0.45  |
| Punjab National Bank                     | 8   | 0.09 | 35     | 0.29  | 18     | 0.14  | 418    | 1.89   | 202    | 058   |
| RBI Bank Limited                         | 17  | 0.26 | 56     | 7.80  | 162    | 2.66  | 369    | 255    | 241    | 1,.29 |
| Shinhan Bank                             |     |      |        |       |        | 0.02  |        | 0.01   |        | 0.01  |
| South Indian Bank Limited                |     | 0.05 | 12     | 0.06  | 127    | 0.57  | 393    | 0.82   | 417    | 2.70  |
| Standardl Chartered Kank                 | 369 | 5.93 | 611    | 3.02  | 634    | 3.84  | 838    | 15.25  | 426    | 5.03  |
| State Bank of India                      | 227 | 1.95 |        | 17.46 | 4,790  | 21.58 | 6,269  | 28.32  | 1,607  | 12.60 |
| State' Kank of 'Travancore               |     | 0.09 |        |       |        |       |        |        |        |       |
| Suryoday Small Finance Bank Limited      |     |      |        |       |        |       |        |        |        |       |
| Svndicate Bank                           |     | 0.02 | 26     | 0.39  | 135    | 0.46  | 27     | 0.22   |        |       |
| Tamilnad Mercantile Bank imited          |     |      | 10     | 0.04  | 10     | 0.19  | 24     | 0.11   | 19     | 0.37  |
| The Dhanalakshmi                         |     |      |        | 0.03  | 5      | 0.02  | 17     | 0.05   | 16     | 0.05  |
|                                          |     |      |        | 0.02  | 14     | 0.11  | 16     | 0.11   |        | 0.01  |
| Ujjivan Small Finance Bank imited        |     |      |        |       | 5      | 0.03  | 13     | 0.28   | 2      | 0.01  |
| Union Bank of India                      |     | 0.30 | 105    | 0.71  | 126    | 0.72  | 396    | 1.40   | 373    | 1.17  |
| United Bank of India                     |     |      | 29     | 0.18  | 25     | 0.11  |        |        |        |       |
| Utkarsh Small                            |     |      |        |       |        | 0.01  |        | 0.01   |        |       |
| Vijava Bank                              |     | 0.37 | 2      | 0.23  |        |       |        |        |        |       |
| Yes Bank Eimited                         |     |      | 16     | 0.13  | 14     | 0.57  | 8      | 9.40   | 297    | 0.72  |

Source: RBI