Lok Sabha Question No. 1952 (UNSTARRED), answered on 2021-02-12
Subject: One Stop Centre
Ministry: WOMEN AND CHILD DEVELOPMENT
Asked by: Annpurna Devi, Rekha Arun Verma, Dushyant Singh

## GOVERNMENT OF INDIA MINISTRY OF WOMEN AND CHILD DEVELOPMENT

## LOK SABHA UN-STARRED QUESTION NO.1952

TO BE ANSWERED ON 12.02.2021

## ONE STOP CENTRE

1952.  SHRIMATI ANNPURNA DEVI: SHRIMATI REKHA VERMA: SHRI DUSHYANT SINGH:

Will the Minister of WOMEN AND CHILD DEVELOPMENT be pleased to state:

- (a) whether the Government has expanded One Stop Centre (OSC) scheme in all the districts, if so, the number of OSCs set up by the Government along with the district-wise classification of the same, State/UT, wise including Uttar Pradesh and Jharkhand;
- (b) whether any mechanism has been formulated to make this scheme more effective and if so, the details thereof along with the funds allocated and utilised under the said scheme, Districtwise;
- (c) the number of calls received by the OSCs and time taken to resolve the issue thereunder;
- (d) whether OSCs have access to cases registered under the women help line number and if so, the  details  of  Management  Information  System integrating the  two  and if  not,  the  reasons therefor;
- (e) whether the Government aims to adopt this system, if so, the details thereof and if not, the reasons therefor; and
- (f) whether the Government maintains any data regarding cases of violence against disabled women  in  the  country,  if  so,  the  details  thereof  along  with  the  types  of  crime  committed against such women and if not, the reasons therefor?

## ANSWER

## MINISTER OF WOMEN AND CHILD DEVELOPMENT (SHRIMATI SMRITI ZUBIN IRANI)

(a)  to  (c):  The  Government  is  implementing the One  Stop  Centre  (OSC)  Scheme  since  1st  April, 2015 through State Governments/ Union Territory (UT) Administrations. The OSCs provide a range of services such as police facilitation, legal counselling, psycho-social counselling, medical aid and temporary shelter in an integrated manner, under one roof, for violence affected women and women in  distress  who   either  approach  directly  or  are  referred  by  Women  Helplines.     As  on  date,  733 OSCs have been approved for 730 districts of the country,  out  of  which  700  are  operational and these have assisted over 3 lakh women so far.  The State-wise list of OSCs including Uttar Pradesh and  Jharkhand  is  at Annexure-  I. The  State-wise  funds  allocated  and  utilized  including  Uttar Pradesh and Jharkhand is at Annexure- II .

(d) to (e):  The  Women Helplines (WHLs) provide services in coordination with OSCs.  The scheme guidelines for Universalization of Women  Helplines (WHL) has a provision to integrate it  with  OSCs.

(f)  :   National  Crime  Records  Bureau  (NCRB)  compiles  and  publishes   data  on  crimes  in  its publication 'Crime in India' which  includes data on crimes  against women.

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Annexure-I

STATEMENT  REFERRED  TO  IN  REPLY  TO  PART  (a)  TO  (c)  OF  THE  LOK  SABHA  UNSTARRED  QUESTION  NO.1952  FOR  12.02.2021  ASKED  BY  SHRIMATI  ANNPURNA  DEVI, SHRIMATI REKHA VERMA AND SHRI DUSHYANT SINGH REGARDING 'ONE STOP CENTRE'

State/UT-wise list of approved and operational OSCs

| S.No.   | State/ UTs                                |   Total Number of Districts |   Number of OSCs Approved |   Number of Operational OSCs |
|---------|-------------------------------------------|-----------------------------|---------------------------|------------------------------|
| 1.      | Andaman & Nicobar Islands (UT)            |                           3 |                         3 |                            3 |
| 2.      | Andhra Pradesh                            |                          13 |                        14 |                           13 |
| 3.      | Arunachal Pradesh                         |                          25 |                        25 |                           24 |
| 4.      | Assam                                     |                          33 |                        33 |                           33 |
| 5.      | Bihar                                     |                          38 |                        38 |                           38 |
| 6.      | Chandigarh (UT)                           |                           1 |                         1 |                            1 |
| 7.      | Chhattisgarh                              |                          27 |                        27 |                           27 |
| 8.      | Dadra & Nagar Haveli and Daman & Diu (UT) |                           3 |                         3 |                            3 |
| 9.      | Goa                                       |                           2 |                         2 |                            2 |
| 10.     | Gujarat                                   |                          33 |                        33 |                           33 |
| 11.     | Haryana                                   |                          22 |                        22 |                           22 |
| 12.     | Himachal Pradesh                          |                          12 |                        12 |                           12 |
| 13.     | Jammu & Kashmir (UT)                      |                          20 |                        20 |                           20 |
| 14.     | Jharkhand                                 |                          24 |                        24 |                           24 |
| 15.     | Karnataka                                 |                          30 |                        30 |                           30 |
| 16.     | Kerala                                    |                          14 |                        14 |                           14 |
| 17.     | Ladakh (UT)                               |                           2 |                         2 |                            1 |
| 18.     | Lakshadweep (UT)                          |                           1 |                         1 |                            1 |
| 19.     | Madhya Pradesh                            |                          52 |                        52 |                           51 |
| 20.     | Maharashtra                               |                          36 |                        37 |                           37 |
| 21.     | Manipur                                   |                          16 |                        16 |                           16 |
| 22.     | Meghalaya                                 |                          11 |                        11 |                           11 |
| 23.     | Mizoram                                   |                           8 |                         8 |                            8 |
| 24.     | Nagaland                                  |                          11 |                        11 |                           11 |
| 25.     | NCT of Delhi (UT)                         |                          11 |                        11 |                           11 |
| 26.     | Odisha                                    |                          30 |                        30 |                           30 |
| 27.     | Puducherry (UT)                           |                           4 |                         4 |                            4 |
| 28.     | Punjab                                    |                          22 |                        22 |                           22 |
| 29.     | Rajasthan                                 |                          33 |                        33 |                           33 |
| 30.     | Sikkim                                    |                           4 |                         4 |                            4 |
| 31.     | Tamil Nadu                                |                          37 |                        38 |                           32 |
| 32.     | Telangana                                 |                          33 |                        33 |                           33 |
| 33.     | Tripura                                   |                           8 |                         8 |                            8 |
| 34.     | Uttar Pradesh                             |                          75 |                        75 |                           75 |
| 35.     | Uttarakhand                               |                          13 |                        13 |                           13 |
| 36.     | West Bengal                               |                          23 |                        23 |                            0 |
|         | Total                                     |                         730 |                       733 |                          700 |

## Annexure-II

STATEMENT  REFERRED  TO  IN  REPLY  TO  PART  (a)  TO  (c)  OF  THE  LOK  SABHA  UNSTARRED  QUESTION  NO.1952  FOR  12.02.2021  ASKED  BY  SHRIMATI  ANNPURNA  DEVI, SHRIMATI REKHA VERMA AND SHRI DUSHYANT SINGH REGARDING 'ONE STOP CENTRE'

State/UT-wise details of funds released under OSC scheme

(Amount in Rupees)

| SL   | State                                    | 2015-16 Released   |   2015-16 Utilisation |   2016-17 Released | 2016-17 Utilisatio n   | 2017-18 Released   | 2017-18 Utilisatio n   | 2018-19 Released   | 2018-19 Utilisatio n   | 2019-20 Released   | 2019-20 Utilisatio n   | 2020-21 Released   |
|------|------------------------------------------|--------------------|-----------------------|--------------------|------------------------|--------------------|------------------------|--------------------|------------------------|--------------------|------------------------|--------------------|
| 1    | Andaman and Nicobar Islands              | 1319120            |               1319120 |                  0 | 0                      | 3120663            | 3120663                | 3687641            | 3637641                | 4159792            | 2934934                | 3859069            |
| 2    | Andhra Pradesh                           | 1319120            |               1319120 |           26897400 | 26897400               | 33013744           | 2425000                | 39063148           | 17701035               | 26099278           | 17442510               | 7752325            |
| 3    | Arunachal Pradesh                        | 1319120            |               1319120 |            2841450 | 2841450                | 5319517            | 4892693                | 78202084           | 1507450                | 13418151           | 0                      | 17255175           |
| 4    | Assam                                    | 3884120            |                819120 |            7565800 | 7044585                | 0                  | 0                      | 78695087           | 7017559                | 80408520           | 6040452                | 23256975           |
| 5    | Bihar                                    | 1319120            |               1319120 |           19890150 | 1112454                | 0                  | 0                      | 30832455           | 0                      | 104609180          | 989813                 | 28998138           |
| 6    | Chandigarh                               | 1319120            |               1319120 |                  0 | 0                      | 0                  | 0                      | 930799             | 880799                 | 1500450            | 1500450                | 1185038            |
| 7    | Chattishgarh                             | 4830596            |               4830596 |           73427815 | 73427815               | 16704440           | 16704440               | 66244372           | 64944372               | 67738483           | 22791897               | 20256075           |
| 8    | Dadra and Nagar Haveli and Daman and Diu | 8929529            |               1638240 |                  0 | 0                      | 4341482            | 4341482                | 50000              | 0                      | 7345503            | 306879                 | 1750525            |
| 9    | Delhi                                    | 0                  |                     0 |                  0 | 0                      | 0                  | 0                      | 0                  | 0                      | 36255258           | 2258819                | 8252475            |
| 10   | Goa                                      | 4588047            |                819120 |            1941450 | 0                      | 1084917            | 392000                 | 492000             | 392000                 | 1500450            | 0                      | 1500450            |
| 11   | Gujarat                                  | 4588047            |                819120 |            3882900 | 3882900                | 12715269           | 4069500                | 56269778           | 10725455               | 67951666           | 28465250               | 60584970           |
| 12   | Haryana                                  | 3640870            |               3640870 |           11648700 | 10799362               | 3830247            | 2400000                | 47960546           | 7711037                | 40192416           | 23793212               | 19864669           |
| 13   | Himachal Pradesh                         | 3768927            |                     0 |                  0 | 0                      | 1500450            | 1500450                | 10118850           | 1703950                | 31729794           | 0                      | 9002700            |
| 14   | Jammu and Kashmir                        | 4588047            |                819120 |            9565800 | 4752647                | 6810822            | 4869372                | 15020425           | 3532525                | 9639473            | 3720679                | 6371801            |
| 15   | Jharkhand                                | 1026800            |                723430 |            5682900 | 4120019                | 1847152            | 0                      | 70436941           | 6320462                | 40853107           | 0                      | 36580764           |
| 16   | Karnataka                                | 4588047            |               4319120 |            8524350 | 0                      | 6273675            | 0                      | 59444419           | 5784464                | 58203580           | 0                      | 39002008           |
| 17   | Kerala                                   | 4508047            |               4508047 |           11365800 | 3487378                | 1180007            | 0                      | 28331849           | 6219675                | 14090453           | 2296401                | 9752925            |
| 18   | Ladakh-UT                                | 0                  |                     0 |                  0 | 0                      | 1941450            | 1941450                | 0                  | 0                      | 0                  | 2203172                | 6545042            |
| 19   | Lakshdweep                               | 0                  |                     0 |                  0 | 0                      | 0                  | 0                      | 0                  | 0                      | 2091225            | 0                      | 0                  |
| 20   | Madhya Pradesh                           | 4588047            |                819120 |           77347650 | 64583046               | 13127264           | 5090808                | 112391390          | 46866884               | 167092445          | 1271938                | 44379925           |
| 21   | Maharashtra                              | 4588047            |                     0 |           21355950 | 1941450                | 43769662           | 0                      | 38929425           | 19385475               | 66998501           | 1958782                | 26507950           |
| 22   | Manipur                                  | 1289120            |               1289120 |                  0 | 0                      | 0                  | 0                      | 35722445           | 0                      | 24884407           | 2541652                | 12753825           |
| 23   | Meghalaya                                | 1319120            |               1319120 |            2841450 | 2841450                | 775391             | 424976                 | 18639947           | 7120047                | 37430224           | 0                      | 11709120           |
| 24   | Mizoram                                  | 3768927            |                     0 |                  0 | 0                      | 6140951            | 6140951                | 27264535           | 13243220               | 21870881           | 1499840                | 6001800            |
| 25   | Nagaland                                 | 4588047            |               4588047 |            5541679 | 5541679                | 8041940            | 8041940                | 45487024           | 15706979               | 19173411           | 7051684                | 30788779           |
| 26   | Odisha                                   | 1028060            |               1028060 |            1500450 | 1500450                | 12032854           | 5008954                | 77459998           | 0                      | 20934647           | 0                      | 22506750           |
| 27   | Puducherry                               | 3700000            |                     0 |                  0 | 0                      | 1941450            | 0                      | 4766836            | 0                      | 4376136            | 0                      | 3000900            |
| 28   | Punjab                                   | 4382120            |               4382120 |            9707250 | 5971473                | 33587668           | 3338971                | 52633488           | 20639902               | 35183739           | 0                      | 23259322           |
| 29   | Rajasthan                                | 1213120            |               1213120 |           34123174 | 15501195               | 2895721            | 5229278                | 30860275           | 8929117                | 67711508           | 2335488                | 32829936           |
| 30   | Sikkim                                   | 4588047            |                819120 |                  0 | 0                      | 3071148            | 0                      | 3923225            | 0                      | 6809569            | 123608                 | 3000900            |
| 31   | Tamil Nadu                               | 4588047            |               4588047 |                  0 | 0                      | 3882900            | 3882900                | 113995447          | 43999618               | 71359691           | 37331086               | 67734197           |
| 32   | Telangana                                | 4588047            |                819120 |           15531600 | 15531600               | 30172230           | 7568002                | 58948915           | 13386934               | 62446827           | 0                      | 26715855           |
| 33   | Tripura                                  | 4588047            |               4465896 |                  0 | 0                      | 0                  | 0                      | 26901349           | 0                      | 6001800            | 0                      | 6001800            |
| 34   | Uttar Pradesh                            | 4588047            |                819120 |           45463200 | 12248820               | 26622936           | 10876782               | 222830497          | 32066775               | 123193989          | 7194499                | 84544822           |
| 35   | Uttrakhand                               | 1319120            |               1319120 |            5824350 | 5824350                | 13886307           | 10956058               | 27225409           | 19760441               | 22907445 9546450   |                        | 10599940 16955734  |
| 36   | West Bengal                              | 0                  |                     0 |                  0 | 0                      | 0                  | 0                      | 0                  | 0                      |                    | 0                      | 19890150           |
|      | Total                                    | 11026064 0         |              57001513 |          402471268 | 26985152 3             | 29963225 7         | 11321667 0             | 148376059 9        | 37918381 6             | 137570844 9        | 18665298 5             | 74035288 9         |

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