Lok Sabha Question No. 2200 (UNSTARRED), answered on 2022-07-29
Subject: ‘eSanjeevani’ Telemedicine service
Ministry: HEALTH AND FAMILY WELFARE
Asked by: Rajan Baburao  Vichare, Harish Dwivedi, Khagen Murmu, Jayant Sinha

## GOVERNMENT OF INDIA MINISTRY OF HEALTH AND FAMILY WELFARE DEPARTMENT OF HEALTH AND FAMILY WELFARE

## LOK SABHA UNSTARRED QUESTION No-2200 TO BE ANSWERED ON 29 th  July, 2022

## 'ESANJEEVANI' TELEMEDICINE SERVICE

2200:  SHRI RAJAN VICHARE:

SHRI HARISH DWIVEDI:

SHRI KHAGEN MURMU:

SHRI JAYANT SINHA:

Will the Minister of HEALTH and FAMILY WELFARE be pleased to state:

- (a) the main objective and salient features of eSanjeevani along with the necessary steps taken to spread awareness about the Scheme;
- (b) the number of States/UTs where the Scheme is being operated in the country;
- (c) whether the Government has a record of beneficiaries registered and benefitted under the eSanjeevani scheme, if so, the details thereof, State/UT wise including Uttar Pradesh and West Bengal;
- (d) the number of COVID and non-COVID persons benefitted from the Scheme;
- (e) the number of people availing this service in rural areas as compared to urban areas and the necessary steps taken by the Government to promote such services in rural areas;
- (f) the number of Primary Health Centers that have been connected to telemedicine services in the country, State/UT-wise, and
- (g)  the  steps  being  taken  by  the  Government  to  provide  tertiary  healthcare  facilities  through telemedicine?

## ANSWER

## THE MINISTER OF STATE IN THE MINISTRY OF HEALTH AND FAMILY WELFARE

(Dr BHARATI PRAVIN PAWAR)

- (a) to (g) Ministry of Health and Family Welfare (MoHFW) has developed eSanjeevani, a telemedicine  application  which  provides  doctor  to  doctor  (HWC  module)  and  patient  to doctor consultations (OPD module).

This  application  works  on  a  hub  and  spoke  model.  At  hub  level,  a  specialist  doctor  can provide  services  to  Health  and  Wellness  Centers  (HWCs)  in  rural  areas.  Further  people  in remote and rural areas can also avail services through OPD module of eSanjeevani.

States have taken initiatives such as short videos, advertisement brochures/pamphlets, etc. in local  languages  including  through  social  media  platforms  to  disseminate  information  about telemedicine services and to create awareness among the masses.

eSanjeevani is operational in all States/UTs.  State-wise details of Patients (Covid and Non Covid) benefitted through eSanjeevani platform is available at Annexure A.

To  ensure  wider  outreach  of  telemedicine  services,  eSanjeevani  application  has  also  been integrated with 3.74 lakh Common Service Centers (CSCs) to facilitate access to healthcare in the remote areas of the country.

Details of Primary Health Centre (PHC), Community Health Centre (CHC), Urban Primary Health Centre (UPHC) and Sub Health Centre (SHC) connected through eSanjeevani HWCs are available at Annexure B.

To  provide  tertiary  health  care  services,  specialist  hubs  have  been  established  across  the country to facilitate consultations with relevant specialists.

****

## Annexure-A

|   Sr. No. | State Name                               |   Total Patients benefitted through eSanjeevani HWC |   Non Covid Patients benefitted through eSanjeevani HWC |   Covid Patients benefitted through eSanjeevani HWC |   Patients benefitted through eSanjeevani OPD (Webportal/A pp) |
|-----------|------------------------------------------|-----------------------------------------------------|---------------------------------------------------------|-----------------------------------------------------|----------------------------------------------------------------|
|         1 | Andaman And Nicobar Islands              |                                                  31 |                                                      31 |                                                   0 |                                                             45 |
|         2 | Andhra Pradesh                           |                                            13020958 |                                                13010324 |                                               10634 |                                                          27033 |
|         3 | Arunachal Pradesh                        |                                                  30 |                                                      30 |                                                   0 |                                                            390 |
|         4 | Assam                                    |                                              614374 |                                                  613567 |                                                 807 |                                                          23534 |
|         5 | Bihar                                    |                                             1442731 |                                                 1437830 |                                                4901 |                                                          34964 |
|         6 | Chandigarh                               |                                               11950 |                                                   11945 |                                                   5 |                                                           2853 |
|         7 | Chhattisgarh                             |                                              288704 |                                                  288357 |                                                 347 |                                                            752 |
|         8 | Dadra and Nagar Haveli and Daman And Diu |                                               44360 |                                                   44359 |                                                   1 |                                                             36 |
|         9 | Delhi                                    |                                                  61 |                                                      60 |                                                   1 |                                                          19545 |
|        10 | Goa                                      |                                                  85 |                                                      85 |                                                   0 |                                                            116 |
|        11 | Gujarat                                  |                                              165707 |                                                  165227 |                                                 480 |                                                          94743 |
|        12 | Haryana                                  |                                               77543 |                                                   77440 |                                                 103 |                                                          50350 |
|        13 | Himachal Pradesh                         |                                              146036 |                                                  145633 |                                                 403 |                                                           3129 |
|        14 | Jammu &Kashmir                           |                                               28044 |                                                   28034 |                                                  10 |                                                          72190 |
|        15 | Jharkhand                                |                                              189729 |                                                  189707 |                                                  22 |                                                           8325 |
|        16 | Karnataka                                |                                             2527833 |                                                 2522330 |                                                5503 |                                                         299525 |
|        17 | Kerala                                   |                                               30030 |                                                   30021 |                                                   9 |                                                         213802 |
|        18 | Ladakh                                   |                                                8143 |                                                    8143 |                                                   0 |                                                             57 |
|        19 | Lakshadweep                              |                                                 272 |                                                     272 |                                                   0 |                                                              0 |
|        20 | Madhya Pradesh                           |                                             1386311 |                                                 1383129 |                                                3182 |                                                           4367 |
|        21 | Maharashtra                              |                                             1854970 |                                                 1851530 |                                                3440 |                                                          68708 |
|        22 | Manipur                                  |                                                4027 |                                                    4027 |                                                   0 |                                                           4792 |
|        23 | Meghalaya                                |                                               31435 |                                                   31434 |                                                   1 |                                                              7 |
|        24 | Mizoram                                  |                                                2661 |                                                    2660 |                                                   1 |                                                            161 |
|        25 | Nagaland                                 |                                                   0 |                                                       0 |                                                   0 |                                                              8 |
|        26 | Odisha                                   |                                              130512 |                                                  130091 |                                                 421 |                                                            260 |
|        27 | Puducherry                               |                                                 110 |                                                     110 |                                                   0 |                                                             41 |
|        28 | Punjab                                   |                                              218822 |                                                  218746 |                                                  76 |                                                           2697 |
|        29 | Rajasthan                                |                                              243240 |                                                  243194 |                                                  46 |                                                          65577 |
|        30 | Sikkim                                   |                                                6003 |                                                    5996 |                                                   7 |                                                             12 |
|        31 | Tamil Nadu                               |                                             2478525 |                                                 2478351 |                                                 174 |                                                         295278 |
|        32 | Telangana                                |                                              378737 |                                                  378679 |                                                  58 |                                                           5712 |
|        33 | Tripura                                  |                                                1708 |                                                    1707 |                                                   1 |                                                            107 |
|        34 | Uttar Pradesh                            |                                              655495 |                                                  655315 |                                                 180 |                                                         940342 |
|        35 | Uttarakhand                              |                                               65770 |                                                   65768 |                                                   2 |                                                         350167 |
|        36 | West Bengal                              |                                             4745444 |                                                 4740575 |                                                4869 |                                                           6703 |

## Annexure-B

(As on 30.06.2022)

|   Sl. No. | State Name               | PHC   | SHC    | UPHC   |
|-----------|--------------------------|-------|--------|--------|
|         1 | Andaman &Nicobar Islands | 22    | 102    | 5      |
|         2 | Andhra Pradesh           | 1,144 | 7,352  | 553    |
|         3 | Arunachal Pradesh        | 83    | 197    | 4      |
|         4 | Assam                    | 912   | 2,434  | 53     |
|         5 | Bihar                    | 1,127 | 3,303  | 105    |
|         6 | Chandigarh               | -     | -      | 34     |
|         7 | Chhattisgarh             | 745   | 3,737  | 52     |
|         8 | Dadra &Nagar Haveli      | 8     | 52     | -      |
|         9 | Daman &Diu               | 4     | 26     |        |
|        10 | Delhi                    | -     | -      | -      |
|        11 | Goa                      | 56    | 101    | 4      |
|        12 | Gujarat                  | 1,454 | 5,874  | 318    |
|        13 | Haryana                  | 362   | 690    | 103    |
|        14 | Himachal Pradesh         | 498   | 662    | 19     |
|        15 | Jammu &Kashmir           | 570   | 1,609  | 45     |
|        16 | Jharkhand                | 192   | 1,539  | 56     |
|        17 | Karnataka                | 2,165 | 6,097  | 365    |
|        18 | Kerala                   | 847   | 1,545  | 96     |
|        19 | Ladakh                   | 32    | 219    | 1      |
|        20 | Lakshadweep              | 6     | -      | -      |
|        21 | Madhya Pradesh           | 1,155 | 8,169  | 161    |
|        22 | Maharashtra              | 1,836 | 8,147  | 516    |
|        23 | Manipur                  | 73    | 243    | 5      |
|        24 | Meghalaya                | 91    | 271    | 17     |
|        25 | Mizoram                  | 55    | 231    | 8      |
|        26 | Nagaland                 | 75    | 263    | 7      |
|        27 | Odisha                   | 1,254 | 3,697  | 105    |
|        28 | Puducherry               | 24    | 81     | 21     |
|        29 | Punjab                   | 383   | 2,451  | 98     |
|        30 | Rajasthan                | 2,034 | 6,073  | 291    |
|        31 | Sikkim                   | 19    | 107    | 2      |
|        32 | Tamil Nadu               | 1,381 | 5,211  | 460    |
|        33 | Telangana                | 636   | 3,201  | 229    |
|        34 | Tripura                  | 107   | 432    | 8      |
|        35 | Uttar Pradesh            | 2,232 | 11,078 | 508    |
|        36 | Uttarakhand              | 399   | 985    | 38     |
|        37 | West Bengal              | 915   | 5,936  | 439    |