Lok Sabha Question No. 4457 (UNSTARRED), answered on 2022-03-30
Subject: Post Office Savings Bank
Ministry: COMMUNICATIONS
Asked by: Vijayakumar (alias) Vijay Vasanth, V. Kalanidhi

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF POSTS

## LOK SABHA UNSTARRED QUESTION NO. 4457 TO BE ANSWERED ON 30 TH  MARCH, 2022

## POST OFFICE SAVINGS BANK

## 4457.   SHRI VIJAYAKUMAR (ALIAS) VIJAY VASANTH: DR. KALANIDHI VEERASWAMY:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) the details of the number of customers served by post office savings banks in the country, State-wise including the estimated savings thereof; and
- (b) the steps taken by the Government to promote the post office savings in the coming years?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS (SHRI DEVUSINH CHAUHAN)

(a) Details of the number of customers served by post office savings banks in the country,  State-wise  including  the  estimated  savings  thereof  is  provided  in  the Annexure.

(b) Implementation of core banking solution, installation of ATMs, facility of intra-operable  internet  banking,  intra-operable  mobile  banking,  inter-active  voice response  facility,  credit  of  maturity  value  in  bank  accounts  through  electronic clearing system are some of the steps taken by the Department to promote the post office savings in the coming years.

## Annexure

## State-wise number of the customers served by post office savings banks in the country and the estimated savings, as on 31.03.2021

| Name of Postal Circle                                                                       | Number of customers   | Estimated Savings in Rs. Crore   |
|---------------------------------------------------------------------------------------------|-----------------------|----------------------------------|
| Andhra Pradesh                                                                              | 1,54,27,479           | 47,852                           |
| Assam                                                                                       | 98,45,900             | 22,220                           |
| Bihar                                                                                       | 1,50,12,761           | 62,570                           |
| Chhattisgarh                                                                                | 35,45,010             | 16,432                           |
| Delhi                                                                                       | 33,23,627             | 59,336                           |
| Gujarat (including Dadra and Nagar Haveli and Daman and Diu)                                | 1,35,45,516           | 95,645                           |
| Haryana                                                                                     | 51,20,207             | 39,197                           |
| Himachal Pradesh                                                                            | 51,00,939             | 25,842                           |
| Jammu and Kashmir (including Ladakh)                                                        | 18,68,852             | 12,338                           |
| Jharkhand                                                                                   | 78,93,116             | 22,867                           |
| Karnataka                                                                                   | 1,46,87,046           | 51,823                           |
| Kerala (including Lakshadweep)                                                              | 91,45,228             | 31,163                           |
| Madhya Pradesh                                                                              | 2,64,32,652           | 129,173                          |
| Maharashtra (including Goa)                                                                 | 2,30,13,032           | 40,751                           |
| North East (including Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura) | 24,35,877             | 8,929                            |
| Odisha                                                                                      | 1,38,16,560           | 39,208                           |
| Punjab (including Chandigarh)                                                               | 60,06,371             | 61,268                           |
| Rajasthan                                                                                   | 1,05,20,787           | 54,765                           |
| Tamil Nadu (including Puducherry)                                                           | 2,71,92,440           | 79,703                           |
| Telangana                                                                                   | 1,34,98,807           | 6,054                            |
| Uttarakhand                                                                                 | 52,98,953             | 23,204                           |
| Uttar Pradesh                                                                               | 3,65,95,204           | 141,927                          |
| West Bengal (including Andaman and Nicobar Islands                                          | 2,35,33,440           | 187,315                          |
| Total                                                                                       | 29,28,59,804          | 12,59,582                        |

Note 2: The estimated savings includes savings in post office accounts and certificates.

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