Lok Sabha Question No. 1056 (UNSTARRED), answered on 2022-02-08
Subject: Behaviour of Police Personnel
Ministry: HOME AFFAIRS
Asked by: Rahul Kaswan

## GOVERNMENT OF INDIA MINISTRY OF HOME AFFAIRS

## LOK SABHA UNSTARRED QUESTION NO. 1056

TO BE ANSWERED ON THE 08 TH  FEBRUARY, 2022/ MAGHA 19, 1943 (SAKA)

BEHAVIOUR OF POLICE PERSONNEL

†1056.     SHRI RAHUL KASWAN:

Will the Minister of HOME AFFAIRS be pleased to state:

(a) whether the people particularly women and about seventy three percent of people belonging to deprived section are reluctant to register the cases of crimes in police station due to improper behaviour of the police personnel in the country;

- (b) if so, the reaction of the Government in this regard;
- (c)  whether  the  Government  has  issued  instructions  to  all  the  States  to register  all  complaints  without  any  discrimination  on  the  basis  of  caste, faith, religion and gender;

(d) if so, the details thereof;

(e) if not, the steps taken by the Government in this regard;

- (f) whether the Government has issued instructions to register F.I.R. online in all the police stations of the country; and

(g) if so, the details thereof?

ANSWER

MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS (SHRI NITYANAND RAI)

(a) to (b): 'Police'  is  a  State  subject  falling  in  List-II  (State  List)  of  the Seventh Schedule of the Constitution of India. It is primarily the responsibility of the State Governments/Union Territories (UTs) to make the

## L.S.US.Q.NO.1056 FOR 08.02.2022

police force efficient & capable and its functioning more  effective, transparent  and  accountable.    Government  has  taken  several  steps  on Police  reforms  which  is  an  ongoing  process.    The  Centre  also  issues advisories  to  the  States  to  bring  in  the  requisite  reforms  in  the  Police  to meet the expectations of the people.

The Ministry of Home Affairs circulated Model Police Act, 2006 to all State Governments  which  has  a  provision  of  constituting  Police  Accountability Commission & District Accountability Authority for ensuring accountability of the police besides social responsibility of police. This includes display of good  behaviour  with  members  of  public  including  women  and  people belonging to deprived sections.

(c) to (g): The  Ministry  of  Home  Affairs  (MHA)  has  issued  advisories  to States/UTs from time to time for compulsory registration of FIRs/ registration of zero FIR, etc. MHA has also issued advisories to States/UTs to  sensitize  the  police  officers  at  all  levels  on  crimes  against  women and other weaker section of society, through structured training programmes.

'Police'  and  'Public  order'  being  State  subjects,  the  States/UTs  are competent  to  provide  the  facility  of  e-FIR  in  their  respective  jurisdiction. However, in  order  to  facilitate  them,  the  National  Crime  Record  Bureau

(NCRB)  has  made  available  an  e-FIR  module  to  the  States/UTs  with  an advice to customize and use the same as per their requirements. MHA has also  issued  advisory  to  all  the  States/UTs.  Apart  from  this,  all  States/UTs have  launched  their  State  Citizen  Portals  providing  citizen  centric  police services including online filing of complaints, obtaining status of complaints,  viewing  details  of  missing  person/unidentified  dead  bodies, viewing details of stolen/recovered vehicles and other property.

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