Lok Sabha Question No. 1776 (UNSTARRED), answered on 2022-12-16
Subject: Innovative Measures to Improve Work Efficiency
Ministry: AYURVEDA,YOGA & NATUROPATHY,UNANI,SIDDHA AND HOMEOPATHY (AYUSH)
Asked by: Mitesh Rameshbhai (Bakabhai) Patel, Shardaben Anilbhai Patel, Jagannath Sarkar

- (a): Yes Sir.

(b): Several  new  and  innovative  measures  have  been  initiated  to  improve  work  culture, transparency, accountability and achieve better results during the last 5 years in Ministry of Ayush and its organizations. Some new/innovative measures that have been adopted are:

- (i) Ministry of Ayush and its organizations have adopted the use of Information and Communication Technology (ICT) for compilation, dissemination and submission of  various  type  of  information.  A  platform/project  called  Ayush  Grid  has  been conceptualized  by  Ministry  of  Ayush  for  creating  a  comprehensive  Information Technology  (IT)  backbone  for  entire  Ayush  sector.  The  Ayush  Grid  platform envisages digitization of service delivery across the six functional areas - Health Services, Education, Research, Drug Administration, Medicinal Plants and Ministry of Ayush Oversight along with capacity building and media outreach.
- (ii) Ministry of Ayush have adopted digitization of various processes such as e-Office, e-Human Resources Management System (e-HRMS), Smart Performance Appraisal Report Recording Online Window (SPARROW) (an online system of Annual Performance Appraisal Report (APAR)), online reporting of  Immovable Property Return (IPR), procurement/purchase through Government e-Marketplace (GeM) Portal in compliance with General Financial Rules (GFRs), accounting and bills  settlement  through  Public  Financial  Management  System (PFMS),  disposal

## GOVERNMENT OF INDIA MINISTRY OF AYUSH

## LOK SABHA UNSTARRED QUESTION NO. 1776 TO BE ANSWERED ON 16.12.2022

## INNOVATIVE MEASURES TO IMPROVE WORK EFFICIENCY

## 1776.   SHRI MITESH RAMESHBHAI PATEL (BAKABHAI): SHRIMATI SHARDABEN ANILBHAI PATEL: SHRI JAGANNATH SARKAR:

Will the Minister of AYUSH be pleased to state:

(a)  whether  the  new  and  innovative  measures  have  been  taken  by  the  Ministry  and/or  its various Departments/Public Sector Enterprises/concerned Autonomous Bodies during the last five  years  to  improve  the  work  culture  to  bring  more  transparency,  accountability  and  to improve results; and

(b) if so, the details thereof along with the impact of the said efforts?

## ANSWER THE MINISTER OF AYUSH (SHRI SARBANANDA SONOWAL)

of applications/appeals under Right to Information (RTI) Act, 2005 through RTI Portal, disposal of grievances through Centralized Public Grievance Redress and Monitoring System (CPGRAMS) Portal, settlement/disposal of Pensioners matters through Bhavishya Portal, marking of attendance of Officers/Staff of the Ministry through Aadhaar Enabled Biometric Attendance System (AEBAS) and digitization of inventory of consumable items.

- (iii) Channel of Submission and Level of Final Disposal of files/cases in Ministry of Ayush has been reviewed on the basis of the guidelines laid down in the Central Secretariat Manual of Office Procedure (CSMOP) - 2019.
- (iv) Delegation of Financial Powers (DFPRs) to Head of Department (HoD) and Head of Office (HoO) in Ministry of Ayush has been reviewed from time to time.
- (v) A  Capacity  Building  Unit  has  been  created  in  the  Ministry  for  training  and capacity  building  of  Officers/Staff  in  Ministry  of  Ayush  as  mandated  by  the Capacity Building Commission, Government of India.
- (vi) For Government Officers/Staff, Institute of Secretariat Training and Management (ISTM),  the  Training  Division  of  the  Department  of  Personnel  &  Training (DoP&T), is imparting training under the banner 'Mission Karmayogi - National Programme for Civil Services Capacity Building (NPCSCB)'. As per the request of ISTM, DoP&T, this Ministry has nominated Officers/Staff for such trainings.
- (vii) Ministry  of  Ayush  has  undertaken  Special  Campaign  2.0  for  Swachhata  and keeping Office premises neat & clean and disposal of pending matters.

The above efforts are aimed to lead to quicker decision making which in turn results in better service  delivery  to  public  and  various  stakeholders  including  State  Governments,  easy  and time efficient procurement/purchase through GeM Portal, timely disposal/settlement of RTI application/appeals, grievances and Pensioners matters, easy retrieval of data and old records, increased  punctuality  of  the  Officers/Staff  of  the  Ministry  etc,.  Further,  various  measures taken  as  described  above  have  created  an  overall  positive  impact  on  all  Officers/Staff  and work culture of the Ministry and its organizations and efficiency has increased over the years.

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