Lok Sabha Question No. 1603 (UNSTARRED), answered on 2022-07-26
Subject: Irregularities under PMAY-G
Ministry: RURAL DEVELOPMENT
Asked by: Girish Chandra

## GOVERNMENT OF INDIA MINISTRY OF RURAL DEVELOPMENT DEPARTMENT OF RURAL DEVELOPMENT

## LOK  SABHA UNSTARRED QUESTION NO. 1603

ANSWERED ON 26/07/2022

## IRREGULARITIES UNDER PMAY-G

## 1603.   SHRI GIRISH CHANDRA:

Will the Minister of RURAL DEVELOPMENT be pleased to state:

- (a) whether the Government has received any complaints regarding large-scale irregularities  in  the  implementation  of  the  Pradhan  Mantri  Awas  Yojana-Gramin (PMAY-G) in the State of Uttar pradesh;
- (b) if so, the details thereof;
- (c) whether the Government would go for a fullscale enquiry to find out all faults and irregularities, get them corrected and ensure that the pro-poor ambitious scheme of the Government is not derailed in Uttar Pradesh; and
- (d) if so, the details of the action, including criminal action, taken or proposed to be taken by the Government against the culprit officials for the irregularities caused willingly and deliberately?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF RURAL DEVELOPMENT (SADHVI NIRANJAN JYOTI)

(a) to (d)  The Government has not received any complaint regarding large-scale irregularities in the implementation of Pradhan Mantri Awaas Yojana-Gramin (PMAY-G) in the State of Uttar Pradesh. However, regular general complaints are received during the normal course of implementation of the scheme.

As  per  Framework  for  Implementation  (FFI)  of  PMAY-G,  there  is  a  grievance  redressal mechanism set up at different levels of administration viz., Gram Panchayat, Block, District and the State. An official of the State Government is to be designated at each level to ensure disposal of grievances to the satisfaction of the complainant. The official who is designated at each level is  responsible  for  disposing  off  the  grievance  /  complaint  within  a  period  of  15 days from the date of receipt of the grievance / complaint.

In  addition  to  complaints  of  irregularities  being  received  from  dignitaries,  there  is  also  a procedure  of  lodging  of  complaints  on  the  Centralized  Public  Grievance  Redress  and Monitoring  System  (CPGRAMS)  portal  (pgportal.gov.in)  by  the  public.  The  complaints received  in  the  Ministry  of  Rural  Development  through  CPGRAMS  or  otherwise  are forwarded to the respective State Governments/ Union Territory (Union Territory) Administrations  for  redressal  of  the  grievance.  Apart  from  this,  there  are  mechanisms  like IGRS and CM helpline at the State Level for  grievance redressal.  Also,  the  State  of  Uttar Pradesh  in  particular  has  a  dedicated  toll-free  helpline  number  for  addressing  complaints related to the scheme.

Since inception of PMAY-G i.e. 01.04.2016 till 21.07.2022, a total of 766 complaints relating to irregularities in implementation of PMAY-G have been received in the Ministry of Rural Development on CPGRAMS from the State of Uttar Pradesh. As the State Govt. implements PMAY-G, these  complaints  have  been  forwarded  to  the  State  for  taking  necessary  action under intimation to this Ministry. Out of 766 complaints, 757 have been disposed.

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