Lok Sabha Question No. 5243 (UNSTARRED), answered on 2019-07-24
Subject: Telecommunication Services in Koderma
Ministry: COMMUNICATIONS
Asked by: Annpurna Devi

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF TELECOMMUNICATIONS

## LOK  SABHA UNSTARRED QUESTION NO. 5243 TO BE ANSWERED ON 24 TH   JULY, 2019

## TELECOMMUNICATION SERVICES IN KODERMA

## †5243. MS. ANNPURNA DEVI:

Will the Minister of COMMUNICATIONS be pleased to state:

(a) whether  the  Government  has  taken  note  of  unsatisfactory  telecommunication  services  in  Koderma district of Jharkhand;

- (b) if so, the details thereof and the reaction of the Government thereto; and
- (c) the corrective measures taken by the Government in this regard and the outcome of the said measures so far?

## ANSWER

## MINISTER OF COMMUNICATIONS, LAW & JUSTICE AND ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI RAVI SHANKAR PRASAD)

(a) & (b) Quality  of  Service  is  monitored  by  Telecom  Regulatory  Authority  of  India  (TRAI)  &  the performance of Telecom Service Providers (TSPs) is assessed against the benchmark for various Quality of Service parameters laid down by TRAI by way of Quality of Service regulations issued from time to time, through  Quarterly  Performance  Monitoring  Reports  (PMRs).  The  performance  is  assessed  for  the  License Service Area (LSA) as a whole which covers all the States/ Union Territories. As per the PMR released by TRAI, the services provided by TSPs are by and large satisfactory.

As per the QoS released by TRAI for the period ending March 2019 , all  the parameters have met by the  Telecom  service  Providers(TSPs)  for  Bihar  LSA  which  includes  Jharkhand  State  as  detailed  at  the Annexure-I

(c )   Measures taken by Government to further strengthen telecom services:

In order to facilitate improvement and expansion of telecommunication services including redressal of call drop issues, the Government has initiated a series of measures which include:

- (i) making  available  sufficient  spectrum  for  mobile  services  including  auction  of  965  MHz  in 2016,
- (ii) allowing Spectrum Sharing, Trading and liberalisation of administratively allocated spectrum as per the guidelines to facilitate efficient utilisation,
- (iii) permitting sharing of active as well as passive infrastructure by the telecom service providers for achieving higher utilisation efficiency,
- (iv) notification of Indian Telegraph Right of Way Rules, 2016 in November 2016 for regulating underground  infrastructure  (optical  fibre)  and  over-ground  infrastructure  (mobile  towers). Various  State  Governments  and  their  Agencies  have  started  aligning  their  Information Technology (IT) Policy with Right of Way Rules 2016.

Under ongoing BharatNet Project, 114 GPs of Koderma District have been connected on OFC, out of which 110 Gram Panchayats (GPs) have been made Service Ready as on 04.07.2019.

## Annexure-I

Annexure referred to in reply of para (a) of Lok Sabha Unstarred Question No. 5243 be answered on 24th July, 2019 raised by Hon'ble  Member of Parliament Ms. Annpurna Devi, regarding 'Telecommunication Services in Koderma'

Performance of QoS Parameters for Cellular Mobile Service

| License Service Area   | Telecom Service Provider   | Telecom Service Provider   | BTS Accumulate d down- time   | Call Set-up Success Rate   | Traffic Channel Congestio n   | Drop Call Rate Spatial Distribution Measure   | Drop Call Rate Temporal Distribution Measure   |
|------------------------|----------------------------|----------------------------|-------------------------------|----------------------------|-------------------------------|-----------------------------------------------|------------------------------------------------|
| License Service Area   | Benchmark(s)               | Benchmark(s)               | ≤ 2%                          | ≥ 95%                      | ≤ 2%                          | ≤ 2%                                          | ≤ 3%                                           |
|                        | Airtel                     | Airtel                     | 0.31                          | 97.86                      | 1.29                          | 1.77                                          | 1.88                                           |
|                        | BSNL                       | BSNL                       | 1.89                          | 95.66                      | 0.50                          | 1.89                                          | 2.40                                           |
|                        | RJio                       | RJio                       | 0.13                          | 99.40                      | 0.01                          | 0.57                                          | 0.74                                           |
|                        | TATA                       | TATA                       | 0.23                          | 97.30                      | 0.00                          | 0.00                                          | 0.00                                           |
|                        | VIL                        | Idea                       | 0.58                          | 98.28                      | 1.95                          | 1.55                                          | 2.17                                           |
|                        |                            | Vodafone                   | 0.58                          | 98.28                      | 1.95                          | 1.55                                          | 2.17                                           |

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