Lok Sabha Question No. 603 (UNSTARRED), answered on 2020-02-05
Subject: Revenues from Postal Services
Ministry: COMMUNICATIONS
Asked by: Dhanush M Kumar, Ganesan Selvam, Heena Vijaykumar Gavit

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF POSTS

## LOK  SABHA UNSTARRED QUESTION NO. 603 TO BE ANSWERED ON 5 TH  FEBRUARY, 2020

## REVENUES FROM POSTAL SERVICES

## 603. SHRI DHANUSH M. KUMAR:

## SHRI SELVAM G.:

## DR. HEENA GAVIT:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) the target set by the Government for generation of revenue from postal service during the current financial year;
- (b) the quantum of income generated by the Government from various postal services during each of the last three years and the current year, postal service-wise;
- (c) whether the revenue generation of postal services has been declining every year and the targets for each coming year are brought down by the Government and if so, the details thereof and the reasons therefor;
- (d) the revenue generated and the expenditure incurred by the Postal Department during each of the last three years and the current year;
- (e) the reasons for the decline, if any, in the market share of postal services and the losses incurred by India Posts during the same period; and
- (f) the corrective steps taken by the Government in this regard?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS, HUMAN RESOURCE DEVELOPMENT AND ELECTRONICS & INFORMATION TECHNOLOGY (SHRI SANJAY DHOTRE)

- (a) The revenue target  was  fixed  for  Rs.  8800  crore  for  Postal  Operations  and  Rs.  10403.29  crore  for Savings Bank & Cash Certificates remuneration (Agency Services) during the current financial year.
- (b) The revenue earned from various Postal Services during last three years and current financial year is furnished in the Annexure-'A'.
- (c) No, Sir.
- (d) The Revenue and Expenditure of Department Of Posts during the last three years and current year are detailed as below;

(Rs. in Crores)

|                          |   2016-17 |   2017-18 |   2018-19 |   2019-20 (upto Dec. 19) |
|--------------------------|-----------|-----------|-----------|--------------------------|
| SB/CC Rem                |   7085.83 |   8102.32 |   8262.93 |                  5971.91 |
| P.O. Revenue             |   4425.17 |   4730.44 |   4932.75 |                  3031.91 |
| Total Revenue            |  11511    |  12832.8  |  13195.7  |                  9003.82 |
| Revenue Expenditure(net) |  23481    |  25248.6  |  27173.1  |                 22932.4  |

- (e) & (f) Revenue earned by the Department has been increasing during the last three years. Further, various  citizen  centric  services  viz.  Aadhaar  Enrolment  and  Updation  facility,  Post  Office  Passport  Seva Kendras and Railway Passenger Reservation System have been introduced in Post Offices which has not only enhanced the social relevance of the Department but also led to increase in revenue. In order to increase the market  share  of  Parcels,  Parcel  Processing  infrastructures  has  been  strengthened  by  setting-up  of  Standard Parcel Hubs, Nodal Delivery Centres, Introduction of Road Transport Network etc.

| Details                                                                 | 2016-17           | 2017-18           | 2018-19           | Annexure-A (Upto Dec-19)   |
|-------------------------------------------------------------------------|-------------------|-------------------|-------------------|----------------------------|
|                                                                         | (In crore of Rs.) | (In crore of Rs.) | (In crore of Rs.) | (In crore of Rs.)          |
| Speed Post                                                              | 1785.25           | 1833.37           | 1922.51           | 1109.85                    |
| Business Post                                                           | 752.52            | 747.14            | 271.47            | 78.05                      |
| Express Parcel                                                          | 64.18             | 54.07             | 45.56             | 11.19                      |
| Business Parcel                                                         | 94.80             | 84.46             | 84.54             | 70.38                      |
| Bill Mail Service                                                       | 77.15             | 56.74             | 29.79             | 9.14                       |
| e.Post                                                                  | 1.63              | 4.78              | 2.13              | 1.76                       |
| Postage through Franking Machines and Pre-postage                       | 777.34            | 848.06            | 370.60            | 263.12                     |
| Sale of Stamps                                                          | 470.78            | 366.69            | 542.84            | 471.51                     |
| Commemorative Stamps                                                    | 43.30             | 61.96             | 24.93             | 21.55                      |
| My Stamps                                                               | 5.33              | 6.21              | 5.40              | 2.83                       |
| Philatelic Ancillaries                                                  | 13.54             | 32.23             | 192.49            | 2.66                       |
| Postage- Other Schemes*                                                 | 8.50              | 69.55             | 344.32            | 277.27                     |
| MO&IPO                                                                  | 284.62            | 228.11            | 248.63            | 141.78                     |
| Retail Post                                                             | 67.68             | 108.59            | 72.98             | 27.39                      |
| Logistic Post                                                           | 16.31             | 1.54              | 12.56             | 8.91                       |
| E. Bill Collection                                                      | 26.34             | 22.88             | 25.88             | 13.1                       |
| Railway ticket booking                                                  | 2.54              | 2.25              | 2.25              | 1.02                       |
| MGNREGA                                                                 | 48.00             | 156.90            | 31.53             | 4.67                       |
| Other Activities**                                                      | 152.58            | 236.94            | 930.29            | 590.15                     |
| Net Receipts / Payments to Other Postal Administration(Other Countries) | -267.22           | -192.03           | -227.95           | -74.42                     |
| SB&CC Remuneration                                                      | 7085.83           | 8102.32           | 8262.93           | 5971.91                    |
| Total                                                                   | 11511.00          | 12832.76          | 13195.68          | 9003.82                    |

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