Lok Sabha Question No. 1780 (UNSTARRED), answered on 2020-09-21
Subject: Digital Payment and Services Offered at CSC
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: Ramya  Haridas

## GOVERNMENT OF INDIA

## MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA

## UNSTARRED QUESTION NO. 1780

TO BE ANSWERED ON 21.09.2020

## DIGITAL PAYMENT AND SERVICES OFFERED AT CSC

## 1780:   MS. RAMYA HARIDAS:

Will the Minister of Electronics and Information Technology be pleased to state:

- (a) whether the number of digital payments has increased in the country during the last three years;
- (b) if so, the details thereof and the number of digital payments registered during each of the last three years, State/UT-wise; and
- (c) the details of different key services like insurance, PAN card applications or ticket booking services  availed  at  Common  Service  Centres  (CSCs)  during  the  said  period,  year-wise  and service/head-wise?

## ANSWER

## MINISTER OF STATE ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI SANJAY DHOTRE)

- (a): Yes, Sir. Number of digital payments has increased in the country during the last three years ie since FY 2017-18.
- (b):   State/UT-wise transaction details are not maintained, the total number of digital payments undertaken in the country during the last three years and current year is as under:
- (c) : The details of different key services availed at Common Service Centres (CSCs) during the last three years, year wise and service/ head-wise are provided in Annexure .

| Financial Year (FY)      |   Total number of Digital Transactions (Crores) |
|--------------------------|-------------------------------------------------|
| FY 2017-18               |                                         2071    |
| FY 2018-19               |                                         3134    |
| FY 2019-20               |                                         4572    |
| FY 2020-21(till August)* |                                         1634.92 |

*****

## Annexure

## NUMBER OF TRANSACTIONS IN KEY SERVICES  DURING  2017-18 TO 2019-20 AVAILED AT CSCs

| Type of Service                            | 2017-18                           | 2018-19                           | 2019-20                           |
|--------------------------------------------|-----------------------------------|-----------------------------------|-----------------------------------|
|                                            | No. of Transactions (Fig in Lakh) | No. of Transactions (Fig in Lakh) | No. of Transactions (Fig in Lakh) |
| BCA Banking (Business Correspondent Agent) | 522.20                            | 710.37                            | 810.31                            |
| Digipay +DMT (Domestic Money Transfer)     | 422.14                            | 350.96                            | 224.33                            |
| Insurance (New Business)                   | 3.49                              | 6.59                              | 15.24                             |
| Insurance (Renewal)                        | 11.77                             | 16.74                             | 22.19                             |
| PAN -Application                           | 86.00                             | 71.97                             | 80.84                             |
| EPIC Printing                              | 26.24                             | 23.26                             | 12.97                             |
| Bharat Bill Payment System (BBPS)          | 3.30                              | 12.82                             | 9.93                              |
| FSSAI                                      | 3.94                              | 7.03                              | 4.48                              |
| Electricity Bill Payment                   | 56.40                             | 96.18                             | 164.20                            |
| PASSPORT-Application                       | 3.18                              | 4.06                              | 4.53                              |
| E-Stamp                                    | 0.31                              | 3.73                              | 12.46                             |
| Swachh Bharat Abhiyan (Application)        | 3.68                              | 3.13                              | 2.01                              |
| NPS &APY(Atal Pension Yojna)               | 0.31                              | 0.27                              | 1.08                              |
| E-Recharge                                 | 76.52                             | 39.32                             | 47.15                             |
| IRCTC Ticket Booking                       | 2.33                              | 5.93                              | 11.43                             |
| Other Tours and Travel                     | 1.79                              | 3.34                              | 2.02                              |

(Data Source: CSC Portal)