Lok Sabha Question No. 116 (UNSTARRED), answered on 2019-02-04
Subject: Opening up of Retail Outlets
Ministry: PETROLEUM AND NATURAL GAS
Asked by: RAMA DEVI, HARISHCHANDRA DEORAM CHAVAN, CHANDRA PRAKASH JOSHI

## LOK SABHA UNSTARRED QUESTION NO. 116 TO BE ANSWERED ON 4 th  FEBRUARY, 2019

## Opening up of Retail Outlets

†116.

SHRIMATI RAMA DEVI: SHRI HARISHCHANDRA CHAVAN: SHRI CHANDRA PRAKASH JOSHI:

पेट्रोलियम एवं प्राक ृ लिक गैस मंत्री

Will the Minister of PETROLEUM AND NATURAL GAS be pleased to state:

- (a)  whether  it  takes  six  months  to  two  years  to  open  a  Retail  Outlet  (RO)  for petroleum  products  in  the  country  and  if  so,  the  details  thereof  along  with  the reaction of the Government thereto;
- (b) the mechanism adopted by the Government to check corruption due to delay in processing license to applicants along with efforts made by the Government to open RO and LPG distributorship within three months;
- (c)  the  number  of  petrol  pumps  presently  being  operated  in  the  country, company/State/UT-wise;
- (d) the details of refineries operating in the country at present along with number and  quantum  of  products  produced  by  the  said  refineries,  quantity/refinery/ product-wise; and
- (e) if so, the number of petrol pumps likely to be allotted in the near future along with the steps taken by the Government in this regard?

## ANSWER

पेट्रोलियम एवं प्राक ृ लिक गैस मंत्री (श्री धमेन्द्र प्रधान)

## MINISTER OF PETROLEUM AND NATURAL GAS (SHRI DHARMENDRA PRADHAN)

- (a) Oil Marketing Companies (OMCs) have intimated that as per the Dealer Selection Guidelines in case of Retail Outlets (ROs), the following time period for certain important activities have been prescribed :-

| Notice of advertisement                                                                 | 30 days   |
|-----------------------------------------------------------------------------------------|-----------|
| Minimum notice period to candidate for Draw of Lots / Bid                               | 10 days   |
| Time for submission of documents / Initial Security Deposit by selected candidate       | 10 days   |
| Additional time in case of non-submission of documents by selected candidate in 10 days | 10 days   |
| Receipt of response from selected candidate on rectifiable deficiencies documents       | 21 days   |

Further the selection process involves the following:-

| Intimation to the candidate regarding date and time for visit of committee for land evaluation                                                       | 10 days   |
|------------------------------------------------------------------------------------------------------------------------------------------------------|-----------|
| Intimation to the candidate regarding date and time of Field Verification of Credentials (FVC)                                                       | 10 days   |
| Time given for grievance re-dressal against selected candidate before issuance of LOI after declaration of results of draw of lots / bidding process | 30 days   |

Considering the above & time required for other activities, Statutory / NHAI clearance  for  setting  up  of  Retail  Outlets  on  Highways,  disposal  of complaints received, if any, etc. it takes on an average six months to two years for setting up of Retail outlets depending on the location i.e. in Rural markets or on Highways.

To simplify the process, Oil Marketing Companies (OMC) have implemented new Dealership Selection Guidelines w.e.f. 24.11.2018 with simplified and user friendly On-line application facility & selection process through  Draw  of  Lots  /  Bidding  Process.  State  Governments  have  also been requested to introduce single window clearance for various statutory approvals to be granted by the State Governments.

- (b) A well-defined Grievance Redressal Mechanism has been published in the Brochure  issued  by  the  OMCs.    Complaints  with  verifiable  facts  are investigated  by  a  Senior  Level  Officer  by  providing  opportunity  to  the complainant to substantiate the allegations along with supporting documents.
- (c) State/UT/OMC-wise number of petrol pumps being operated by OMCs in the country as on 01.01.2019 is given in Anneuxre-1.
- (d) The  details  of  Refineries  operating  in  the  Country  and  product  wise quantity produced during 2017-18 are given in Annexure-2 & Annexure-3 respectively.
- (e) Oil Marketing Companies (OMCs) have informed that expansion of Retail Outlet network is a continuous process to ensure adequate availability of motoring  fuels  like  petrol  and  diesel  throughout  the  country.  Recently, OMCs  have  issued  advertisements  for  award  of  new Retail Outlet dealerships  on  25.11.2018  and  14.12.2018.  A  total  number  of  78,688 locations including 24,694 in various rural areas have been included under the said advertisements on pan India basis by the OMCs.

****

Annexure - 1

## Annexure referred to in reply to part (c) of Lok Sabha Unstarred Question No.116 for answer on 4.2.2019 asked by Shrimati Rama Devi & Others, Hon`ble MPs regarding Opening up of Retail Outlets.

| OMC - State/UT-wise number of existing petrol pumps as on 01.01.2019   | OMC - State/UT-wise number of existing petrol pumps as on 01.01.2019   | OMC - State/UT-wise number of existing petrol pumps as on 01.01.2019   | OMC - State/UT-wise number of existing petrol pumps as on 01.01.2019   |
|------------------------------------------------------------------------|------------------------------------------------------------------------|------------------------------------------------------------------------|------------------------------------------------------------------------|
| State                                                                  | IOC                                                                    | BPC                                                                    | HPC                                                                    |
| Andaman & Nicobar                                                      | 14                                                                     | 0                                                                      | 0                                                                      |
| Andhra Pradesh                                                         | 1271                                                                   | 752                                                                    | 1005                                                                   |
| Arunachal Pradesh                                                      | 58                                                                     | 15                                                                     | 0                                                                      |
| Assam                                                                  | 533                                                                    | 154                                                                    | 104                                                                    |
| Bihar                                                                  | 1509                                                                   | 678                                                                    | 538                                                                    |
| Chandigarh                                                             | 21                                                                     | 10                                                                     | 11                                                                     |
| Chhattisgarh                                                           | 542                                                                    | 303                                                                    | 384                                                                    |
| Dadar & Nagar Haveli                                                   | 11                                                                     | 4                                                                      | 11                                                                     |
| Daman & Diu                                                            | 11                                                                     | 7                                                                      | 11                                                                     |
| Delhi                                                                  | 189                                                                    | 107                                                                    | 98                                                                     |
| Goa                                                                    | 31                                                                     | 49                                                                     | 37                                                                     |
| Gujarat                                                                | 1326                                                                   | 857                                                                    | 836                                                                    |
| Haryana                                                                | 1476                                                                   | 444                                                                    | 766                                                                    |
| Himachal Pradesh                                                       | 230                                                                    | 71                                                                     | 124                                                                    |
| Jammu & Kashmir                                                        | 229                                                                    | 141                                                                    | 139                                                                    |
| Jharkand                                                               | 507                                                                    | 336                                                                    | 290                                                                    |
| Karnataka                                                              | 1930                                                                   | 1038                                                                   | 972                                                                    |
| Kerala                                                                 | 903                                                                    | 488                                                                    | 607                                                                    |
| Lakshdweep                                                             | 0                                                                      | 0                                                                      | 0                                                                      |
| Madhya Pradesh                                                         | 1470                                                                   | 997                                                                    | 924                                                                    |
| Maharashtra                                                            | 1998                                                                   | 1811                                                                   | 1724                                                                   |
| Manipur                                                                | 75                                                                     | 21                                                                     | 0                                                                      |
| Meghalaya                                                              | 120                                                                    | 45                                                                     | 30                                                                     |
| Mizoram                                                                | 32                                                                     | 5                                                                      | 3                                                                      |
| Nagaland                                                               | 49                                                                     | 11                                                                     | 3                                                                      |
| Odisha                                                                 | 793                                                                    | 442                                                                    | 334                                                                    |
| Pondicherry                                                            | 80                                                                     | 34                                                                     | 40                                                                     |
| Punjab                                                                 | 1723                                                                   | 623                                                                    | 902                                                                    |
| Rajasthan                                                              | 1821                                                                   | 898                                                                    | 1076                                                                   |
| Sikkim                                                                 | 20                                                                     | 23                                                                     | 7                                                                      |
| Tamil Nadu                                                             | 2199                                                                   | 1440                                                                   | 1277                                                                   |
| Telangana                                                              | 1037                                                                   | 646                                                                    | 754                                                                    |
| Tripura                                                                | 65                                                                     | 4                                                                      | 0                                                                      |
| Uttar Pradesh                                                          | 3773                                                                   | 1469                                                                   | 1674                                                                   |
| Uttrakhand                                                             | 265                                                                    | 121                                                                    | 177                                                                    |
| West Bengal                                                            | 1148                                                                   | 608                                                                    | 499                                                                    |
| Grand Total                                                            | 27459                                                                  | 14652                                                                  | 15357                                                                  |

Annexure referred to in reply to part (d) of Lok Sabha Unstarred Question No.116 for answer on 4.2.2019 asked by Shrimati Rama Devi & Others, Hon`ble MPs regarding Opening up of Retail Outlets.

## Details of Refineries operating in the Country :-

| Sr. No.                   | Refinery Location             | Name of the Company                           | Name Plate Capacity (MMTPA)*   |
|---------------------------|-------------------------------|-----------------------------------------------|--------------------------------|
| PSU Refineries            | PSU Refineries                | PSU Refineries                                | PSU Refineries                 |
| 1                         | Digboi, Assam                 | Indian Oil Corporation Limited                | 0.650                          |
| 2                         | Guwahati, Assam               | Indian Oil Corporation Limited                | 1.000                          |
| 3                         | Barauni, Bihar                | Indian Oil Corporation Limited                | 6.000                          |
| 4                         | Koyali, Gujarat               | Indian Oil Corporation Limited                | 13.700                         |
| 5                         | Bongaigaon, Assam             | Indian Oil Corporation Limited                | 2.350                          |
| 6                         | Haldia, West Bengal           | Indian Oil Corporation Limited                | 7.500                          |
| 7                         | Mathura, U.P                  | Indian Oil Corporation Limited                | 8.000                          |
| 8                         | Panipat, Haryana              | Indian Oil Corporation Limited                | 15.000                         |
| 9                         | Paradip, Odisha               | Indian Oil Corporation Limited                | 15.000                         |
| 10                        | Mumbai,Maharashtra            | Hindustan Petroleum                           | 7.500                          |
| 11                        | Visakhapatnam, Andhra Pradesh | Corporation Limited                           | 8.300                          |
| 12                        | Mumbai, Maharashtra           | Bharat Petroleum Corporation Limited          | 12.000                         |
| 13                        | Kochi, Kerala                 | Bharat Petroleum Corporation Limited          | 15.500                         |
| 14                        | Manali, Tamil Nadu            | Chennai Petroleum                             | 10.500                         |
| 15                        | Nagapattinam, Tamil Nadu      | Corporation Limited                           | 1.000                          |
| 16                        | Numaligarh, Assam             | Numaligarh Refinery Limited                   | 3.000                          |
| 17                        | Mangalore, Karnataka          | Mangalore Refinery and Petrochemicals Limited | 15.000                         |
| 18                        | Tatipaka, Andhra Pradesh      | Oil and Natural Gas Commission                | 0.066                          |
| Total                     | Total                         | Total                                         | 142.066                        |
| JV Refineries             | JV Refineries                 | JV Refineries                                 | JV Refineries                  |
| 19                        | Bina, Madhya Pradesh          | Bharat Oman Refinery Ltd.                     | 6.000                          |
| 20                        | Bathinda, Punjab              | HPCL Mittal Energy Ltd.                       | 11.300                         |
| Total                     | Total                         | Total                                         | 17.300                         |
| Private Sector Refineries | Private Sector Refineries     | Private Sector Refineries                     | Private Sector Refineries      |
| 21                        | DTA-Jamnagar, Gujarat         | Reliance Industries Limited                   | 33.000                         |
| 22                        | SEZ, Jamnagar, Gujarat        | Reliance Industries Limited                   | 35.200                         |
| 23                        | Vadinar, Gujarat              | Essar Oil Limited                             | 20.000                         |
| Total                     | Total                         | Total                                         | 88.200                         |
| Grand Total               | Grand Total                   | Grand Total                                   | 247.566                        |

## Annexure - 3

Annexure referred to in reply to part (d) of Lok Sabha Unstarred Question No.116 for answer on 4.2.2019 asked by Shrimati Rama Devi & Others, Hon`ble MPs regarding 'Opening up of Retail Outlets'.

## Refinery-wise and Product-wise Petroleum Products produced during 2017-18

| Refinery              | LPG   | MS   |   Naphtha | ATF   | SKO   |   Diesel | Furnace Oil   | Bitumen   | Lube Oil   | Petcoke   |   Others * |   Total |
|-----------------------|-------|------|-----------|-------|-------|----------|---------------|-----------|------------|-----------|------------|---------|
| IOC-Guwahati          | 43    | 231  |        32 | 44    | 70    |      654 |               |           |            | 64        |          3 |    1142 |
| IOC-Barauni           | 325   | 884  |       522 |       | 613   |     2876 | 9             | 7         |            | 161       |        110 |    5507 |
| IOC-Koyali            | 489   | 2271 |       574 | 432   | 416   |     7109 | 413           | 520       |            | 703       |        344 |   13271 |
| IOC-Haldia            | 218   | 697  |       513 | 497   | 677   |     2634 | 950           | 544       | 166        |           |        271 |    7167 |
| IOC-Mathura           | 477   | 1508 |       392 | 637   | 280   |     3696 | 1121          | 840       |            |           |        198 |    9151 |
| IOC-Digboi            | 19    | 119  |        -1 |       | 5     |      394 | 32            |           |            | 46        |         52 |     665 |
| IOC-Panipat           | 744   | 1816 |      1746 | 1370  | 386   |     7508 | 341           | 365       |            | 912       |        700 |   15889 |
| IOC-Bongaigaon        | 62    | 261  |       138 | 41    | 140   |     1412 | 39            |           |            | 138       |         10 |    2241 |
| IOC-Paradip           | 819   | 2370 |        11 | 526   | 250   |     5268 |               |           |            | 1088      |       1115 |   11447 |
| BPC-Mumbai            | 448   | 2463 |       730 | 990   | 186   |     6521 | 948           | 567       | 262        |           |        521 |   13638 |
| BPC-Kochi             | 955   | 2387 |       738 | 623   | 113   |     7053 | 151           | 240       |            | 687       |        361 |   13307 |
| HPC-Mumbai            | 451   | 1549 |       426 | 458   | 203   |     3094 | 726           | 564       | 439        |           |        218 |    8126 |
| HPC-Visakh            | 382   | 1803 |       199 | 127   | 190   |     4415 | 1040          | 627       |            |           |        118 |    8901 |
| CPCL-Manali           | 316   | 1107 |       558 | 795   | 167   |     4419 | 1028          | 472       | 169        | 75        |        225 |    9331 |
| CPCL-Narimanam        | 17    |      |       197 |       | 24    |      180 |               |           |            |           |         84 |     502 |
| NRL-Numaligarh        | 60    | 615  |        -9 | 76    | 71    |     1867 |               |           |            | 85        |         59 |    2823 |
| MRPL-Mangalore        | 877   | 1375 |      1606 | 1396  | 63    |     6487 | 737           | 148       |            | 744       |       1218 |   14650 |
| ONGC-Tatipaka         |       |      |        33 |       | 6     |       14 |               |           |            |           |         22 |      75 |
| RIL-Jamnagar          | 599   | 1449 |      6336 | 2850  |       |     9380 | 809           |           |            | 2957      |       9180 |   33561 |
| RIL-SEZ, Jamnagar     | 1019  | 8925 |      2919 | 2140  |       |    15756 | 675           |           |            | 3514      |       9231 |   44178 |
| Nayara Energy Vadinar | 974   | 3325 |      1033 | 779   | 54    |    10433 | -2            | 373       |            | 2340      |        448 |   19758 |
| BORL-Bina             | 203   | 1159 |        58 | 633   | 224   |     3345 |               |           |            | 359       |        114 |    6094 |
| HMEL-Bathinda         | 675   | 1469 |        33 | 174   | 221   |     3938 |               | 9         |            | 881       |        969 |    8370 |

Source :MoP&NG Statistics 2017-18

(Figs in TMT)