Lok Sabha Question No. 1857 (UNSTARRED), answered on 2020-03-03
Subject: Violation of Norms in PMGSY
Ministry: RURAL DEVELOPMENT
Asked by: Ramcharan Bohra

## GOVERNMENT OF INDIA MINISTRY OF RURAL DEVELOPMENT DEPARTMENT OF RURAL DEVELOPMENT

## LOK SABHA

## UNSTARRED QUESTION NO. 1857 TO BE ANSWERED ON 03.03.2020

## VIOLATION OF NORMS IN PMGSY

## 1857.   SHRI RAMCHARAN BOHRA:

Will the Minister of RURAL DEVELOPMENT be pleased to state:

- (a) whether  the  Government  has  taken  note  of  the  cases  of  violation  of  the  criteria  for construction of roads under Pradhan Mantri Gram SadakYojana(PMGSY);
- (b) if  so,  the  number  of  cases  reported  against  the  officials  and  contractors  and  the  action taken against them, State/Union Territory-wise;
- (c) whether any measures have been taken to bring transparency and monitoring of the said projects; and
- (d) if so, the details thereof?

## ANSWER MINISTER OF RURAL DEVELOPMENT (SHRI NARENDRA SINGH TOMAR)

(a) & (b) A Statement containing State-wise details of complaints received under Pradhan Mantri Gram Sadak Yojana (PMGSY) and action taken thereon for the period 2016-17, 2017-18,201819 & 2019-20 (upto February, 2020) is given at Annexure. Data related to cases reported against officials and contractors is not maintained centrally.

(c) & (d)  As per the PMGSY Programme Guidelines, ensuring the quality and compliance to the prescibed criteria ,in respect of the road works constructed under PMGSY is responsibility of the respective State Governments which are implementing the Programme. All PMGSY roads are designed as per relevant guidelines of Indian Road Congress (IRC). The Ministry of Rural Development/  National  Rural  Infrastructure  Development  Agency  (NRIDA)  issue  general guidelines  on  quality  control  and  prescribe  Quality  Assurance  Handbook  for  Rural  Roads  to regulate the quality control processes, at work level. There is a very well structured three-tiered Quality  Control  mechanism  for  ensuring  construction  of  quality  road  works  and  durability  of road assets under PMGSY.  Under the first tier, the Programme Implementation Units (PIUs) are required to ensure process control through mandatory tests on material and workmanship at field laboratory.   The  second  tier  is  a  structured  independent  quality  monitoring  at  the  State  level through State Quality Monitors (SQMs) to ensure that every work is inspected at initial stage, middle  stage  and  final  stage  of  the  construction.   Under  the  third  tier,  independent  National Quality Monitors (NQMs) are deployed for random inspection of road works to monitor quality and also to provide guidance to the field functionaries.

Whenever, a work is reported as deficient  by  NQMs,  on account  of  both  structural  and  nonstructural  defects,  the  PIU  ensures  that  the  contractor  replaces  the  material  or  rectifies  the workmanship,  as  the  case  may  be.  The  Action  Taken  Report  (ATR),  for  each  such  work,  is verified on ground by the SQMs. Thereafter, the State Quality Coordinator (SQC) examines the ATR  for  each  such  work  and  furnishes  the  compliance  report  regularly  through  programme Management  Information  System  (MIS)-Online  Management,  Monitoring  and  Accounting System (OMMAS). To fast track the compliance on NQM observations, provisions have been made  to  upload  and  monitor  the  action  taken  report  for  each  work  through  web  based programme. Close monitoring has improved the quality of projects.

Under  PMGSY,  implementation  of  all  sanctioned  works  is  being  monitored  through  online programme MIS named OMMAS on real time basis.  Progress of all roads uploaded on OMMAS on real time basis with the provision of Geo-tagged Photographs. Progress is also monitored with the  States  by  way  of  Regional  Review  Meetings  (RRMs),  Performance  Review  Committee (PRC) Meetings, Pre-Empowered/ Empowered Committee Meetings with the States. In addition to  this,  special  review  meetings  are  also  held  by  Secretary/  Additional  Secretary,  Ministry  of Rural Development with Chief Secretaries/Principal Secretaries of the States.

A  Mobile  App  'Meri  Sadak'  was  launched  on  20th  July,  2015  with  the  view  to  achieve  the objectives of e-governance and Digital India for user friendly and transparent Citizen Feedback and complaint redressal system. The citizens, with the use of this application, can express their concerns related to slow pace, abandoned work or quality of work of PMGSY works. Further, Ministry of Rural Development, Government of India is implementing a project for the creation of web based Geographic Information system (GIS) under PMGSY through which the mapping of all rural roads in the country is being done.

Further,  to  promote  transparency  and  effective  monitoring,  the  Superintending  Engineer concerned of the zone/region has been asked to request the concerned Member of  Parliament and  Zilla  Panchayat  Pramukh  representing  the  zone/region,  once  in  six  months,  to  select  any PMGSY project(s) for joint inspection. Similarly, the Executive Engineer in-charge of a division has been asked to request the MLA/ Chairperson of the Intermediate Panchayat concerned, once in three months for joint inspection and the Assistant Engineer in-charge of the sub-division has been asked to  request  the  concerned  Sarpanch  of  the  Gram  Panchayat  once  in  two  months  to select any PMGSY project(s) for joint inspection.

*****

| Annexure                                                                                                             | Annexure                                                                                                             | Annexure                                                                                                             | Annexure                                                                                                             | Annexure                                                                                                             | Annexure                                                                                                             | Annexure                                                                                                             |
|----------------------------------------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------------------|
| Annexure referred to in reply part of (a) to (b) in Lok Sabha Unstarred Question No 1857 to be answered on 3.03.2020 | Annexure referred to in reply part of (a) to (b) in Lok Sabha Unstarred Question No 1857 to be answered on 3.03.2020 | Annexure referred to in reply part of (a) to (b) in Lok Sabha Unstarred Question No 1857 to be answered on 3.03.2020 | Annexure referred to in reply part of (a) to (b) in Lok Sabha Unstarred Question No 1857 to be answered on 3.03.2020 | Annexure referred to in reply part of (a) to (b) in Lok Sabha Unstarred Question No 1857 to be answered on 3.03.2020 | Annexure referred to in reply part of (a) to (b) in Lok Sabha Unstarred Question No 1857 to be answered on 3.03.2020 | Annexure referred to in reply part of (a) to (b) in Lok Sabha Unstarred Question No 1857 to be answered on 3.03.2020 |
| #                                                                                                                    | State                                                                                                                | Complaints received                                                                                                  | Sent to State for enquiry and action                                                                                 | Cases enquired throughNQMS                                                                                           | Cases enquired throughNQMS                                                                                           | Cases enquired throughNQMS                                                                                           |
| #                                                                                                                    | State                                                                                                                | Complaints received                                                                                                  | Sent to State for enquiry and action                                                                                 | Complaints investigated through NQMs                                                                                 | Found Satisfactory                                                                                                   | Found Unsatisfactory& matter taken up with State Government                                                          |
| 1                                                                                                                    | Andhra Pradesh                                                                                                       | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 2                                                                                                                    | Arunachal Pradesh                                                                                                    | 4                                                                                                                    | 1                                                                                                                    | 3                                                                                                                    | 0                                                                                                                    | 3                                                                                                                    |
| 3                                                                                                                    | Assam                                                                                                                | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 4                                                                                                                    | Bihar                                                                                                                | 9                                                                                                                    | 3                                                                                                                    | 6                                                                                                                    | 1                                                                                                                    | 5                                                                                                                    |
| 5                                                                                                                    | Chhattisgarh                                                                                                         | 1                                                                                                                    | 0                                                                                                                    | 1                                                                                                                    | 0                                                                                                                    | 1                                                                                                                    |
| 6                                                                                                                    | Goa                                                                                                                  | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 7                                                                                                                    | Gujarat                                                                                                              | 1                                                                                                                    | 1                                                                                                                    | 0                                                                                                                    | 0                                                                                                                    | 0                                                                                                                    |
| 8                                                                                                                    | Haryana                                                                                                              | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 9                                                                                                                    | Himachal Pradesh                                                                                                     | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 10                                                                                                                   | J&K                                                                                                                  | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 11                                                                                                                   | Jharkhand                                                                                                            | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 12                                                                                                                   | Karnataka                                                                                                            | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 13                                                                                                                   | Kerala                                                                                                               | 1                                                                                                                    | 1                                                                                                                    | 0                                                                                                                    | 0                                                                                                                    | 0                                                                                                                    |
| 14                                                                                                                   | Madhya Pradesh                                                                                                       | 5                                                                                                                    | 4                                                                                                                    | 1                                                                                                                    | 1                                                                                                                    | 0                                                                                                                    |
| 15                                                                                                                   | Maharashtra                                                                                                          | 4                                                                                                                    | 2                                                                                                                    | 2                                                                                                                    | 0                                                                                                                    | 2                                                                                                                    |
| 16                                                                                                                   | Manipur                                                                                                              | 1                                                                                                                    | 0                                                                                                                    | 1                                                                                                                    | 0                                                                                                                    | 1                                                                                                                    |
| 17                                                                                                                   | Meghalaya                                                                                                            | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 18                                                                                                                   | Mizoram                                                                                                              | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 19                                                                                                                   | Nagaland                                                                                                             | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 20                                                                                                                   | Orissa                                                                                                               | 3                                                                                                                    | 2                                                                                                                    | 1                                                                                                                    | 0                                                                                                                    | 1                                                                                                                    |
| 21                                                                                                                   | Punjab                                                                                                               | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 22                                                                                                                   | Rajasthan                                                                                                            | 1                                                                                                                    | 1                                                                                                                    | 0                                                                                                                    | 0                                                                                                                    | 0                                                                                                                    |
| 23                                                                                                                   | Sikkim                                                                                                               | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 24                                                                                                                   | Tamil Nadu                                                                                                           | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 25                                                                                                                   | Telangana                                                                                                            | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 26                                                                                                                   | Tripura                                                                                                              | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
| 27                                                                                                                   | Uttar Pradesh                                                                                                        | 14                                                                                                                   | 6                                                                                                                    | 8                                                                                                                    | 2                                                                                                                    | 6                                                                                                                    |
| 28                                                                                                                   | Uttarakhand                                                                                                          | 1                                                                                                                    | 1                                                                                                                    | 0                                                                                                                    | 0                                                                                                                    | 0                                                                                                                    |
| 29                                                                                                                   | West Bengal                                                                                                          | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    | -                                                                                                                    |
|                                                                                                                      | Total                                                                                                                | 45                                                                                                                   | 22                                                                                                                   | 23                                                                                                                   | 4                                                                                                                    | 19                                                                                                                   |

| Complaints   | Complaints        | Complaints          | Complaints                           | Complaints                           | Complaints                 | Complaints                                                  |
|--------------|-------------------|---------------------|--------------------------------------|--------------------------------------|----------------------------|-------------------------------------------------------------|
| #            | State             | Complaints received | Sent to State for enquiry and action | Cases enquired throughNQMS           | Cases enquired throughNQMS | Cases enquired throughNQMS                                  |
| #            | State             | Complaints received | Sent to State for enquiry and action | Complaints investigated through NQMs | Found Satisfactory         | Found Unsatisfactory &matter taken up with State Government |
| 1            | Andhra Pradesh    | -                   | -                                    | -                                    | -                          | -                                                           |
| 2            | Arunachal Pradesh | -                   | -                                    | -                                    | -                          | -                                                           |
| 3            | Assam             | 1                   | 0                                    | 1                                    | 0                          | 1                                                           |
| 4            | Bihar             | 9                   | 2                                    | 7                                    | 2                          | 5                                                           |
| 5            | Chhattisgarh      | 1                   | 0                                    | 1                                    | 1                          | 0                                                           |
| 6            | Goa               | -                   | -                                    | -                                    | -                          | -                                                           |
| 7            | Gujarat           | -                   | -                                    | -                                    | -                          | -                                                           |
| 8            | Haryana           | -                   | -                                    | -                                    | -                          | -                                                           |
| 9            | Himachal Pradesh  | -                   | -                                    | -                                    | -                          | -                                                           |
| 10           | J&K               | -                   | -                                    | -                                    | -                          | -                                                           |
| 11           | Jharkhand         | 2                   | 1                                    | 1                                    | 0                          | 1                                                           |
| 12           | Karnataka         | 2                   | 2                                    | 0                                    | 0                          | 0                                                           |
| 13           | Kerala            | 1                   | 1                                    | 0                                    | 0                          | 0                                                           |
| 14           | Madhya Pradesh    | 9                   | 4                                    | 5                                    | 2                          | 3                                                           |
| 15           | Maharashtra       | 2                   | 1                                    | 1                                    | 0                          | 1                                                           |
| 16           | Manipur           | 1                   | 0                                    | 1                                    | 1                          | 0                                                           |
| 17           | Meghalaya         | 1                   | 0                                    | 1                                    | 0                          | 1                                                           |
| 18           | Mizoram           | -                   | -                                    | -                                    | -                          | -                                                           |
| 19           | Nagaland          | -                   | -                                    | -                                    | -                          | -                                                           |
| 20           | Orissa            | 1                   | -                                    | 1                                    | -                          | 1                                                           |
| 21           | Punjab            | 3                   | 3                                    | 0                                    | 0                          | 0                                                           |
| 22           | Rajasthan         | 1                   | 1                                    | 0                                    | 0                          | 0                                                           |
| 23           | Sikkim            | -                   | -                                    | -                                    | -                          | -                                                           |
| 24           | Tamil Nadu        | 1                   | 1                                    | 0                                    | 0                          | 0                                                           |
| 25           | Telangana         | -                   | -                                    | -                                    | -                          | -                                                           |
| 26           | Tripura           | -                   | -                                    | -                                    | -                          | -                                                           |
| 27           | Uttar Pradesh     | 13                  | 8                                    | 5                                    | 2                          | 3                                                           |
| 28           | Uttarakhand       | 1                   | 0                                    | 1                                    | 1                          | 0                                                           |
| 29           | West Bengal       | 4                   | 3                                    | 1                                    | 0                          | 1                                                           |
|              | Total             | 53                  | 27                                   | 26                                   | 9                          | 17                                                          |

| Complaints received during 2018-19   | Complaints received during 2018-19   | Complaints received during 2018-19   | Complaints received during 2018-19   | Complaints received during 2018-19   | Complaints received during 2018-19   | Complaints received during 2018-19                           |
|--------------------------------------|--------------------------------------|--------------------------------------|--------------------------------------|--------------------------------------|--------------------------------------|--------------------------------------------------------------|
| #                                    | State                                | Complaints received                  | Sent to State for enquiry and        | Cases enquired throughNQMS           | Cases enquired throughNQMS           | Cases enquired throughNQMS                                   |
| #                                    | State                                | Complaints received                  | action                               | Complaints investigated through NQMs | Found Satisfactory                   | Found Unsatisfactory & matter taken up with State Government |
| 1                                    | Andhra Pradesh                       | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 2                                    | Arunachal Pradesh                    | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 3                                    | Assam                                | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 4                                    | Bihar                                | 10                                   | 1                                    | 9                                    | 2                                    | 7                                                            |
| 5                                    | Chhattisgarh                         | 2                                    | 1                                    | 1                                    | 1                                    | -                                                            |
| 6                                    | Goa                                  | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 7                                    | Gujarat                              | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 8                                    | Haryana                              | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 9                                    | Himachal Pradesh                     | 2                                    | 1                                    | 1                                    | 0                                    | 1                                                            |
| 10                                   | J&K                                  | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 11                                   | Jharkhand                            | 1                                    | 0                                    | 1                                    | 0                                    | 1                                                            |
| 12                                   | Karnataka                            | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 13                                   | Kerala                               | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 14                                   | Madhya Pradesh                       | 3                                    | 1                                    | 2                                    | 1                                    | 1                                                            |
| 15                                   | Maharashtra                          | 2                                    | 0                                    | 2                                    | 1                                    | 1                                                            |
| 16                                   | Manipur                              | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 17                                   | Meghalaya                            | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 18                                   | Mizoram                              | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 19                                   | Nagaland                             | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 20                                   | Orissa                               | 3                                    | 1                                    | 2                                    | 0                                    | 2                                                            |
| 21                                   | Punjab                               | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 22                                   | Rajasthan                            | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 23                                   | Sikkim                               | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 24                                   | Tamil Nadu                           | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 25                                   | Telangana                            | -                                    | -                                    | -                                    | -                                    | -                                                            |
| 26                                   | Tripura                              | 1                                    | 0                                    | 1                                    | 0                                    | 1                                                            |
| 27                                   | Uttar Pradesh                        | 5                                    | 0                                    | 5                                    | 2                                    | 3                                                            |
| 28                                   | Uttarakhand                          | 4                                    | 0                                    | 4                                    | 0                                    | 4                                                            |
| 29                                   | West Bengal                          | -                                    | -                                    | -                                    | -                                    | -                                                            |
|                                      | Total                                | 33                                   | 5                                    | 28                                   | 7                                    | 21                                                           |

## Complaints received during 2019-20 (as on February, 2020)

|    |                   |                     | Sent to                      | Cases enquired through NQMS          | Cases enquired through NQMS   | Cases enquired through NQMS   |
|----|-------------------|---------------------|------------------------------|--------------------------------------|-------------------------------|-------------------------------|
| #  | State             | Complaints received | State for enquiry and action | Complaints investigated through NQMs | Found Satisfactory            | Found Unsatisfactory          |
| 1  | Andhra Pradesh    |                     |                              |                                      |                               |                               |
| 2  | Arunachal Pradesh |                     |                              |                                      |                               |                               |
| 3  | Assam             | 1                   | 1                            | 0                                    | 0                             | 0                             |
| 4  | Bihar             | 4                   | 2                            | 2                                    | 1                             | 1                             |
| 5  | Chhattisgarh      | 3                   | 2                            | 1                                    | 0                             | 1                             |
| 6  | Goa               |                     |                              |                                      |                               |                               |
| 7  | Gujarat           |                     |                              |                                      |                               |                               |
| 8  | Haryana           |                     |                              |                                      |                               |                               |
| 9  | Himachal Pradesh  |                     |                              |                                      |                               |                               |
| 10 | J&K               | 3                   | 2                            | 1                                    | 0                             | 1                             |
| 11 | Jharkhand         | 2                   | 2                            | 0                                    | 0                             | 0                             |
| 12 | Karnataka         |                     |                              |                                      |                               |                               |
| 13 | Kerala            | 1                   | 1                            | 0                                    | 0                             | 0                             |
| 14 | Madhya Pradesh    | 5                   | 4                            | 1                                    | 1                             | 0                             |
| 15 | Maharashtra       |                     |                              |                                      |                               |                               |
| 16 | Manipur           |                     |                              |                                      |                               |                               |
| 17 | Meghalaya         | 1                   | 0                            | 1                                    | 0                             | 1                             |
| 18 | Mizoram           |                     |                              |                                      |                               |                               |
| 19 | Nagaland          |                     |                              |                                      |                               |                               |
| 20 | Orissa            | 2                   | 2                            | 0                                    | 0                             | 0                             |
| 21 | Punjab            |                     |                              |                                      |                               |                               |
| 22 | Rajasthan         |                     |                              |                                      |                               |                               |
| 23 | Sikkim            |                     |                              |                                      |                               |                               |
| 24 | Tamil Nadu        |                     |                              |                                      |                               |                               |
| 25 | Telangana         |                     |                              |                                      |                               |                               |
| 26 | Tripura           |                     |                              |                                      |                               |                               |
| 27 | Uttar Pradesh     | 7                   | 4                            | 3                                    | 1                             | 2                             |
| 28 | Uttarakhand       |                     |                              |                                      |                               |                               |
| 29 | West Bengal       | 2                   | 1                            | 1                                    | 0                             | 1                             |
|    | Total             | 31                  | 21                           | 10                                   | 3                             | 7                             |