Lok Sabha Question No. 3657 (UNSTARRED), answered on 2019-12-10
Subject: Pendency of Farmer Insurance Claims
Ministry: AGRICULTURE AND FARMERS WELFARE
Asked by: Sujay Radhakrishna Vikhepatil, Sambhajirao Mane Dhairyasheel

## GOVERNMENT OF INDIA MINISTRY OF AGRICULTURE AND FARMERS WELFARE DEPARTMENT OF AGRICULTURE, COOPERATION AND FARMERS WELFARE

## LOK  SABHA UNSTARRED QUESTION NO.3657

TO BE ANSWERED ON THE  10 TH  DECEMBER, 2019

## PENDENCY OF FARMER INSURANCE CLAIMS

## 3657.  DR. SUJAY RADHAKRISHNA VIKHE PATIL: SHRI DHAIRYASHEEL SAMBHAJIRAO MANE:

Will the Minister of AGRICULTURE AND FARMERS WELFARE कृ ष एवं कसान कयाण मंी be pleased to state:

- (a) the  details  of  the  pending  claims  to  be  disbursed  to  farmers  by  the  insurance companies in the last three years in Maharashtra, district-wise;
- (b) whether the Government has received complaints about the unavailability of agents belonging to these insurance companies and if so, the details thereof along with the details of the action taken by the Government against such agents;
- (c) whether the Government has received complaints regarding problems being faced by farmers in filing premium under the crop insurance scheme; and
- (d) whether the Government has taken any action against the insurance companies who are delaying the disbursement of premium to farmers in Maharashtra?

## ANSWER

## MINISTER OF AGRICULTURE AND FARMERS WELFARE

कृ ष एवं कसान कयाण मंी ( SHRI NARENDRA SINGH TOMAR)

- (a): District-wise  details  of  pending  claims  under  Pradhan  Mantri  Fasal  Bima  Yojana (PMFBY)  and Restructured Weather Based Crop Insurance Scheme  (RWBCIS)  in Maharashtra during last three years are given in Annexure .
- (b) to (d): During implementation of the scheme, some complaints about unavailability of offices and agents of insurance companies, problems being faced by the non-loanee farmers in  filing  the  premium,    non-payment  and  delayed  payment  of  claims;  under  payment  of claims  on  account  of  incorrect/delayed  submission  of  insurance  proposals  by  banks; discrepancy  in  yield  data,  unrealistic  assessment  of  crop  loss  due  to  large  unit  area  of insurance; delay in providing Government share of funds, non functioning of dedicated toll free telephone numbers of insurance companies etc., have been reported in the past in the country  including  Maharashtra.  Most  of  the  complaints  were  suitably  addressed  by  the Insurer and the Ministry.

However,  as  per  provisions  of  the  scheme  insurance  companies  have  to  open  a functional  office  at  Tehsil  level  in  each  district,  deployment  of  at  least  one  agent  at  block level in the allocated districts and have to deploy one agriculture graduate in each district. Details  of  the  offices  including  contact  number  of  the  person  should  compulsorily  be uploaded on National Crop Insurance Portal and provided to the State Government.  This is one of the key Penalty /performance indicators and specific points have been allocated for non-performance  of  this  provision  at  the  time  of  monitoring/evaluation  of  empanelled insurance companies and futher imposition of monetory penality.

For  non-loanee  farmers  since  crop  insurance  is  optional,  the  Common  Service Centres  (CSCs)  and  online  enrolment  have  also  been  activated  to  provide  the  services including enrollment besides traditional modes like banks/PACS and insurance intermediaries.

Further,  there  is  a  provision  of  12%  interest  rate  per  annum  to  be  paid  by  the Insurance Company to farmers for delay in settlement claims beyond 10 days of prescribed cut off date for payment of claims.

The  concerned  State  Governements  have  been  asked  to  take  action  including imposing of penalty against defaulting insurance companies as per the Revised Operational Guidelines of the scheme.

## Annexure

|               | Details of pending Claims (Provisional) in Maharashtra under PMFBY and RWBCIS combined   | Details of pending Claims (Provisional) in Maharashtra under PMFBY and RWBCIS combined   | Details of pending Claims (Provisional) in Maharashtra under PMFBY and RWBCIS combined   | Details of pending Claims (Provisional) in Maharashtra under PMFBY and RWBCIS combined   | Details of pending Claims (Provisional) in Maharashtra under PMFBY and RWBCIS combined   | Details of pending Claims (Provisional) in Maharashtra under PMFBY and RWBCIS combined   | Details of pending Claims (Provisional) in Maharashtra under PMFBY and RWBCIS combined   | Details of pending Claims (Provisional) in Maharashtra under PMFBY and RWBCIS combined   | Details of pending Claims (Provisional) in Maharashtra under PMFBY and RWBCIS combined   |
|---------------|------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------|
| District Name | 2016-17                                                                                  | 2016-17                                                                                  | 2016-17                                                                                  | 2017-18                                                                                  | 2017-18                                                                                  | 2017-18                                                                                  | 2018-19                                                                                  | 2018-19                                                                                  | 2018-19                                                                                  |
| District Name | Estimated Claims                                                                         | Paid Claims                                                                              | O/S Claims                                                                               | Estimated Claims                                                                         | Paid Claims                                                                              | O/S Claims                                                                               | Estimated Claims                                                                         | Paid Claims                                                                              | O/S Claims                                                                               |
|               | (Rs. in Lakhs)                                                                           | (Rs. in Lakhs)                                                                           | (Rs. in Lakhs)                                                                           | (Rs. in Lakhs)                                                                           | (Rs. in Lakhs)                                                                           | (Rs. in Lakhs)                                                                           | (Rs. in Lakhs)                                                                           | (Rs. in Lakhs)                                                                           | (Rs. in Lakhs)                                                                           |
| Ahmadnagar    | 13818.40                                                                                 | 13818.40                                                                                 | 0.00                                                                                     | 10154.32                                                                                 | 10154.32                                                                                 | 0.00                                                                                     | 37609.10                                                                                 | 37609.10                                                                                 | 0.00                                                                                     |
| Akola         | 807.60                                                                                   | 807.60                                                                                   | 0.00                                                                                     | 13030.34                                                                                 | 13030.34                                                                                 | 0.00                                                                                     | 3397.42                                                                                  | 2306.28                                                                                  | 1091.13                                                                                  |
| Amravati      | 2056.87                                                                                  | 2056.87                                                                                  | 0.00                                                                                     | 8393.10                                                                                  | 8393.10                                                                                  | 0.00                                                                                     | 5923.82                                                                                  | 5789.13                                                                                  | 134.69                                                                                   |
| Aurangabad    | 2616.32                                                                                  | 2616.32                                                                                  | 0.00                                                                                     | 21050.73                                                                                 | 21050.73                                                                                 | 0.00                                                                                     | 53275.36                                                                                 | 53275.36                                                                                 | 0.00                                                                                     |
| Beed          | 24324.75                                                                                 | 24324.75                                                                                 | 0.00                                                                                     | 28348.51                                                                                 | 28348.51                                                                                 | 0.00                                                                                     | 152556.94                                                                                | 152500.49                                                                                | 56.45                                                                                    |
| Bhandara      | 1.81                                                                                     | 1.81                                                                                     | 0.00                                                                                     | 3156.79                                                                                  | 3156.79                                                                                  | 0.00                                                                                     | 1165.28                                                                                  | 1165.28                                                                                  | 0.00                                                                                     |
| Buldana       | 180.26                                                                                   | 180.26                                                                                   | 0.00                                                                                     | 8004.74                                                                                  | 8004.74                                                                                  | 0.00                                                                                     | 8142.95                                                                                  | 8137.36                                                                                  | 5.58                                                                                     |
| Chandrapur    | 44.28                                                                                    | 44.28                                                                                    | 0.00                                                                                     | 4422.22                                                                                  | 4422.22                                                                                  | 0.00                                                                                     | 492.81                                                                                   | 492.45                                                                                   | 0.35                                                                                     |
| Dhule         | 2711.80                                                                                  | 2711.80                                                                                  | 0.00                                                                                     | 1054.18                                                                                  | 1054.18                                                                                  | 0.00                                                                                     | 3992.57                                                                                  | 3992.57                                                                                  | 0.00                                                                                     |
| Gadchiroli    | 40.94                                                                                    | 40.94                                                                                    | 0.00                                                                                     | 289.44                                                                                   | 289.44                                                                                   | 0.00                                                                                     | 4.97                                                                                     | 4.97                                                                                     | 0.00                                                                                     |
| Gondiya       | 10.50                                                                                    | 10.50                                                                                    | 0.00                                                                                     | 371.18                                                                                   | 371.18                                                                                   | 0.00                                                                                     | 0.00                                                                                     | 0.00                                                                                     | 0.00                                                                                     |
| Hingoli       | 3601.49                                                                                  | 3601.49                                                                                  | 0.00                                                                                     | 2783.14                                                                                  | 2783.14                                                                                  | 0.00                                                                                     | 1326.48                                                                                  | 1324.82                                                                                  | 1.66                                                                                     |
| Jalgaon       | 9881.32                                                                                  | 9881.32                                                                                  | 0.00                                                                                     | 23737.85                                                                                 | 23737.85                                                                                 | 0.00                                                                                     | 29476.37                                                                                 | 29441.68                                                                                 | 34.69                                                                                    |
| Jalna         | 1346.18                                                                                  | 1346.18                                                                                  | 0.00                                                                                     | 21357.14                                                                                 | 21357.14                                                                                 | 0.00                                                                                     | 36892.97                                                                                 | 36279.41                                                                                 | 613.55                                                                                   |
| Kolhapur      | 20.38                                                                                    | 20.38                                                                                    | 0.00                                                                                     | 50.01                                                                                    | 50.01                                                                                    | 0.00                                                                                     | 43.32                                                                                    | 43.32                                                                                    | 0.00                                                                                     |
| Latur         | 38892.61                                                                                 | 38892.61                                                                                 | 0.00                                                                                     | 30866.26                                                                                 | 30866.26                                                                                 | 0.00                                                                                     | 51999.88                                                                                 | 51996.42                                                                                 | 3.46                                                                                     |
| Nagpur        | 182.17                                                                                   | 182.17                                                                                   | 0.00                                                                                     | 1020.47                                                                                  | 1020.47                                                                                  | 0.00                                                                                     | 4109.82                                                                                  | 4089.67                                                                                  | 20.15                                                                                    |
| Nanded        | 51162.29                                                                                 | 51162.29                                                                                 | 0.00                                                                                     | 54849.90                                                                                 | 54849.90                                                                                 | 0.00                                                                                     | 6323.51                                                                                  | 6323.51                                                                                  | 0.00                                                                                     |
| Nandurbar     | 1033.31                                                                                  | 1033.31                                                                                  | 0.00                                                                                     | 79.55                                                                                    | 79.55                                                                                    | 0.00                                                                                     | 1230.40                                                                                  | 1204.59                                                                                  | 25.81                                                                                    |
| Nashik        | 3955.83                                                                                  | 3955.83                                                                                  | 0.00                                                                                     | 2017.04                                                                                  | 2017.04                                                                                  | 0.00                                                                                     | 6881.38                                                                                  | 6868.28                                                                                  | 13.10                                                                                    |
| Osmanabad     | 44713.76                                                                                 | 44713.76                                                                                 | 0.00                                                                                     | 25349.69                                                                                 | 25349.69                                                                                 | 0.00                                                                                     | 64575.01                                                                                 | 64567.50                                                                                 | 7.52                                                                                     |
| Palghar       | 653.04                                                                                   | 653.04                                                                                   | 0.00                                                                                     | 2006.47                                                                                  | 2006.47                                                                                  | 0.00                                                                                     | 1156.36                                                                                  | 1155.73                                                                                  | 0.62                                                                                     |
| Parbhani      | 5084.21                                                                                  | 5084.21                                                                                  | 0.00                                                                                     | 16208.41                                                                                 | 16208.41                                                                                 | 0.00                                                                                     | 10514.44                                                                                 | 9939.91                                                                                  | 574.53                                                                                   |
| Pune          | 1568.56                                                                                  | 1568.56                                                                                  | 0.00                                                                                     | 1526.08                                                                                  | 1526.08                                                                                  | 0.00                                                                                     | 3604.10                                                                                  | 3604.10                                                                                  | 0.00                                                                                     |
| Raigarh       | 625.76                                                                                   | 625.76                                                                                   | 0.00                                                                                     | 1053.73                                                                                  | 1053.73                                                                                  | 0.00                                                                                     | 1845.33                                                                                  | 1845.33                                                                                  | 0.00                                                                                     |
| Ratnagiri     | 1614.73                                                                                  | 1614.73                                                                                  | 0.00                                                                                     | 5502.99                                                                                  | 5502.99                                                                                  | 0.00                                                                                     | 4531.39                                                                                  | 4441.63                                                                                  | 89.76                                                                                    |
| Sangli        | 1472.67                                                                                  | 1472.67                                                                                  | 0.00                                                                                     | 4935.40                                                                                  | 4935.40                                                                                  | 0.00                                                                                     | 13801.65                                                                                 | 13801.65                                                                                 | 0.00                                                                                     |
| Satara        | 718.40                                                                                   | 718.40                                                                                   | 0.00                                                                                     | 626.46                                                                                   | 626.46                                                                                   | 0.00                                                                                     | 12594.71                                                                                 | 12582.45                                                                                 | 12.26                                                                                    |
| Sindhudurg    | 3212.94                                                                                  | 3212.94                                                                                  | 0.00                                                                                     | 2125.66                                                                                  | 2125.66                                                                                  | 0.00                                                                                     | 3885.06                                                                                  | 3885.06                                                                                  | 0.00                                                                                     |
| Solapur       | 10495.98                                                                                 | 10495.98                                                                                 | 0.00                                                                                     | 8807.24                                                                                  | 8807.24                                                                                  | 0.00                                                                                     | 39111.10                                                                                 | 39108.62                                                                                 | 2.48                                                                                     |
| Thane         | 401.10                                                                                   | 401.10                                                                                   | 0.00                                                                                     | 304.55                                                                                   | 304.55                                                                                   | 0.00                                                                                     | 384.79                                                                                   | 384.79                                                                                   | 0.00                                                                                     |
| Wardha        | 24.46                                                                                    | 24.46                                                                                    | 0.00                                                                                     | 40.54                                                                                    | 40.54                                                                                    | 0.00                                                                                     | 127.30                                                                                   | 110.13                                                                                   | 17.17                                                                                    |
| Washim        | 894.62                                                                                   | 894.62                                                                                   | 0.00                                                                                     | 8455.04                                                                                  |                                                                                          |                                                                                          | 639.21                                                                                   | 621.55                                                                                   | 17.66                                                                                    |
| Yavatmal      | 3559.44                                                                                  | 3559.44                                                                                  | 0.00                                                                                     | 16742.81                                                                                 | 8455.04 16742.81                                                                         | 0.00                                                                                     | 3119.21                                                                                  | 3115.98                                                                                  | 3.23                                                                                     |
| Total         | 231728.76                                                                                | 231728.76                                                                                | 0.00                                                                                     | 328721.95                                                                                | 328721.95                                                                                | 0.00 0.00                                                                                | 564735.00                                                                                | 562009.14                                                                                | 2725.86                                                                                  |

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