Lok Sabha Question No. 416 (UNSTARRED), answered on 2019-11-19
Subject: Common Service Centres
Ministry: PANCHAYATI RAJ
Asked by: Chandra Prakash Joshi, Ramdas Chandrabhanji Tadas, Sangamlal Kadedin Gupta

## GOVERNMENT OF INDIA

## MINISTRY OF PANCHAYATI RAJ LOK SABHA UNSTARRED QUESTION NO. 416 ANSWERED ON 19.11.2019

## COMMON SERVICE CENTRES

†416. SHRI CHANDRA PRAKASH JOSHI: SHRI RAMDAS C. TADAS: SHRI SANGAM LAL GUPTA:

Will the Minister of PANCHAYATI RAJ be pleased to state:

- (a) whether  the  Government  has  set  up/provided  the  facility  of  Common  Service  Centres (CSCs) and if so, the details thereof, State-wise; (b) the details of various services being provided by CSCs at the level of Gram Panchayats; and
- (c) whether the Government has provided any amount for assisting the CSC operators and if so, the details thereof ?

## ANSWER

THE MINISTER OF PANCHAYATI RAJ (SHRI NARENDRA SINGH TOMAR)

- a) The Ministry of Electronics and Information Technology (MeitY),  Government of India initiated a project namely 'Common Services Centre (CSC-2.0: A Way Forward Project)' in August, 2015 under Digital India Programme, which aims to set up at least one CSC at Gram  Panchayat  (GP)  level  to  cover  all  around  2.5  lakhs  GPs  across  the  country.  The project  is  being  implemented  by  M/s  CSC  e-Governance  Services  India  Limited  (CSC Special Purpose Vehicle; i.e. CSC -SPV). The State-wise status of CSC - 2.0 roll-out as on September, 2019, is at Annexure-I .
- b) The  details  of  various  services  being  provided  by  the  CSCs  in  Gram  Panchayats  is  at Annexure-II .
- c) There is no financial assistance provided to the operator. One-time amount of Rs. 3500 is provided for branding of CSC.

*****

Annexure  referred  to  in  reply  to  part  (a)  of  the  Lok  Sabha  Unstarred  Question  No.  416 answered on 19-11-2019.

| State/UT-wise status of functional CSCs (as on 30 September, 2019   | State/UT-wise status of functional CSCs (as on 30 September, 2019   | State/UT-wise status of functional CSCs (as on 30 September, 2019   |
|---------------------------------------------------------------------|---------------------------------------------------------------------|---------------------------------------------------------------------|
| State/UT                                                            | No. of Functional CSCs including GP Level                           | No. of Functional CSCs at GP level                                  |
| Uttar Pradesh                                                       | 78547                                                               | 56705                                                               |
| Maharashtra                                                         | 51461                                                               | 34722                                                               |
| Bihar                                                               | 32115                                                               | 26381                                                               |
| Madhya Pradesh                                                      | 30460                                                               | 21084                                                               |
| West Bengal                                                         | 18053                                                               | 14123                                                               |
| Rajasthan                                                           | 15983                                                               | 11173                                                               |
| Chhattisgarh                                                        | 14269                                                               | 10400                                                               |
| Jharkhand                                                           | 14108                                                               | 11476                                                               |
| Odisha                                                              | 12638                                                               | 11394                                                               |
| Haryana                                                             | 12530                                                               | 8581                                                                |
| Gujarat                                                             | 12564                                                               | 8002                                                                |
| Tamil Nadu                                                          | 10179                                                               | 5836                                                                |
| Andhra Pradesh                                                      | 9455                                                                | 6658                                                                |
| Punjab                                                              | 8723                                                                | 6804                                                                |
| Karnataka                                                           | 9025                                                                | 4720                                                                |
| Uttarakhand                                                         | 6457                                                                | 4938                                                                |
| Assam                                                               | 6346                                                                | 5389                                                                |
| Telangana                                                           | 5070                                                                | 3280                                                                |
| Kerala                                                              | 3991                                                                | 2952                                                                |
| Himachal Pradesh                                                    | 3648                                                                | 3285                                                                |
| Jammu &Kashmir                                                      | 3143                                                                | 2457                                                                |
| Tripura                                                             | 932                                                                 | 777                                                                 |
| Manipur                                                             | 712                                                                 | 531                                                                 |
| Meghalaya                                                           | 563                                                                 | 488                                                                 |
| Nagaland                                                            | 279                                                                 | 44                                                                  |
| Mizoram                                                             | 205                                                                 | 56                                                                  |
| Arunachal Pradesh                                                   | 165                                                                 | 123                                                                 |
| Goa                                                                 | 85                                                                  | 52                                                                  |
| Sikkim                                                              | 53                                                                  | 30                                                                  |
| Status of Union Territories                                         | Status of Union Territories                                         | Status of Union Territories                                         |
| Delhi                                                               | 1830                                                                | 0                                                                   |
| Puducherry                                                          | 172                                                                 | 109                                                                 |
| Chandigarh                                                          | 69                                                                  | 11                                                                  |
| Andaman &Nicobar                                                    | 51                                                                  | 25                                                                  |
| Dadra &NHaveli                                                      | 50                                                                  | 24                                                                  |
| Daman &Diu                                                          | 41                                                                  | 13                                                                  |
| Lakshadweep                                                         | 8                                                                   | 11                                                                  |
| GRAND TOTAL                                                         | 363980                                                              | 262654                                                              |

## Annexure referred  to  in  reply  to  part  (b)  of  the  Lok  Sabha  Unstarred  Question  No.  416 answered on 19-11-2019.

| Services Being offered on CSC's "Digital Seva Portal"   | Services Being offered on CSC's "Digital Seva Portal"   | Services Being offered on CSC's "Digital Seva Portal"   | Services Being offered on CSC's "Digital Seva Portal"   | Services Being offered on CSC's "Digital Seva Portal"   |
|---------------------------------------------------------|---------------------------------------------------------|---------------------------------------------------------|---------------------------------------------------------|---------------------------------------------------------|
| Type of Service                                         | Name of Services                                        | Type of Service                                         | Name of Services                                        |                                                         |
| G2C Services (Central Government)                       | G2C Services (Central Government)                       |                                                         |                                                         |                                                         |
| Aadhaar Service                                         | Aadhaar Print                                           | Educational                                             | Learn English - Silver Plan                             |                                                         |
| Aadhaar Service                                         | Mobile Updates                                          |                                                         | NIELIT Courses                                          |                                                         |
| Aadhaar Service                                         | Demographic Updates                                     |                                                         | CSC Skill Centre                                        |                                                         |
| Aadhaar Service                                         | Enrollements                                            |                                                         | Tele centre Entrepreneur Course                         |                                                         |
| Aadhaar Service                                         | e-KYC                                                   |                                                         | NIELIT Facilitation Centre                              |                                                         |
| Aadhaar Service                                         | Authentication                                          |                                                         | Tally Software Registration                             |                                                         |
| Aadhaar Service                                         | Seeding                                                 |                                                         | Basic Computer Course                                   |                                                         |
|                                                         |                                                         |                                                         | Competitive Exam                                        |                                                         |
|                                                         | PAN card                                                |                                                         | Course on GST                                           |                                                         |
|                                                         | Passport                                                |                                                         | English Speaking Course                                 |                                                         |
|                                                         | Swachh Bharat Abhiyan                                   | Services                                                | Tally Kaushal Pramaan Patra                             |                                                         |
|                                                         | Pradhan Mantri Awas Yojana (PMAY)                       |                                                         | Learn English - Gold Plan                               |                                                         |
|                                                         | Soil Health Card                                        |                                                         | IIT/JEE/BITSAT/NEET Preparation                         |                                                         |
|                                                         | Pradhan Mantri Fasal Bima Yojna (PMFBY)                 |                                                         | CAD Registration                                        |                                                         |
|                                                         | PDS                                                     |                                                         | Scholarships                                            |                                                         |
| Digital Seva                                            | FSSAI License Application                               |                                                         | Super 30 Books                                          |                                                         |
| Portal                                                  | FSSAI Registration Certificate                          |                                                         | ITI Registration                                        |                                                         |
|                                                         | Birth/ Death Certificate                                |                                                         | Online Multimedia School content                        |                                                         |
|                                                         | Digitized Cadastral Map (FMB)                           |                                                         |                                                         |                                                         |
|                                                         | Ayushman Bharat Yojna                                   |                                                         | eLegal Consultancy                                      |                                                         |
|                                                         | PM Shram Yogi Maan-dhan Pension Yojana (PMSYM)          |                                                         |                                                         |                                                         |
|                                                         |                                                         | Tele-Law                                                | Tele-Law                                                |                                                         |
|                                                         | Digi Locker                                             | Tele-Law                                                |                                                         |                                                         |
|                                                         | Jeevan Pramaan                                          | Health Services                                         | Telemedicine                                            |                                                         |
|                                                         | Udyam Jyoti Parichoy                                    | Health Services                                         | Allopathic                                              |                                                         |
|                                                         | IRCTC ticket Booking                                    | Health Services                                         |                                                         |                                                         |
|                                                         |                                                         | Health Services                                         | Ayurvedic                                               |                                                         |
|                                                         |                                                         | Health Services                                         | Homeopathy                                              |                                                         |
| Election                                                | Voter Registration Form-6                               | Health Services                                         | JAN Aushadhi                                            |                                                         |
| Election                                                | Deleation of Name Form-7                                | Health Services                                         | Diagnostic Services                                     |                                                         |
| Election                                                | Modifications or Corrections Form- 8, 8A                | Health Services                                         | Health Homeo                                            |                                                         |
| Election                                                | Voter PVC Card Print                                    | Health Services                                         | Telemedicine ePashu                                     |                                                         |
| Election                                                | Modification to Voter details                           | Health Services                                         |                                                         |                                                         |
| Skill                                                   | Skill                                                   | Skill                                                   | Skill                                                   | Skill                                                   |

| Labour Service           | Labour Services                         | Development        | NSDC Courses                                         |
|--------------------------|-----------------------------------------|--------------------|------------------------------------------------------|
| Labour Service           | Labour Certificate                      | Development        | Electronics                                          |
| Labour Service           | Labour Registration                     | Development        | Motor Mechanic                                       |
|                          |                                         | Development        | Mobile repair                                        |
| Pension                  | National Pension Scheme (NPS)           | Development        | NOFN                                                 |
| Pension                  | Swavalamban Yojana                      | Development        | Phlebotomy Skill Training                            |
| Employment Service       | Navy Recruitment                        | Other Services     | Domain Booking                                       |
| Employment Service       | Job Seekers Registration                |                    | Web Design                                           |
| Employment Service       | Application Form Submission             |                    | Web Hosting                                          |
| State Govt. Service      | State Govt. Service                     |                    |                                                      |
| e-District /SSDG (State) | Haryana eDistrict Services (493)        | Financial Services | Financial Services                                   |
| e-District /SSDG (State) | MP State Services (174)                 |                    | Opening of saving Bank Account                       |
| e-District /SSDG (State) | West Bengal eDistrict Services (87)     |                    | Opening of Current Bank Account                      |
| e-District /SSDG (State) | Maharashtra State Services (160)        |                    | Fixed Account                                        |
| e-District /SSDG (State) | Karnataka eDistrict Services (49)       |                    | Recurring Account                                    |
| e-District /SSDG (State) | Jharkhand eDistrict Service (150)       |                    | Loan (Overdraft/ Retail)                             |
| e-District /SSDG (State) | Uttarakhand eDistrict Service (11)      |                    | Deposit                                              |
| e-District /SSDG (State) | Chhattisgarh eDistrict Services (37)    |                    | Cash Withdrawal                                      |
| e-District /SSDG (State) | Puducherry eDistrict Services (10)      |                    | Remittance / Fund Transfer                           |
| e-District /SSDG (State) | Himachal Pradesh Panch Paraman (5)      | Banking Services ( | IMPS Transactions                                    |
| e-District /SSDG (State) | Daman &Diu (5)                          | Banks)             | Balance Enquiry                                      |
| e-District /SSDG (State) | Dadra &Nagar Haveli (2)                 |                    | Mini Statement Card Transaction- Rupay, Visa, Master |
| e-District /SSDG (State) | AP RTA Services                         |                    |                                                      |
| e-District /SSDG (State) | eVahan Jammu &Kashmir                   |                    | PM Jeevan Jyoti Bima Yojna PM Surakhsa Bima          |
| e-District /SSDG (State) | Himachal Swasthya Bima Yojana (HIMCARE) |                    | Yojna                                                |
|                          | Tamil Nadu PDS Card Printing            |                    | Atal Pension Yojna Mobile/ Aadhaar Seeding           |
| Other G2C                | E-Challan                               |                    | NPA Recovery                                         |
|                          | eStamp                                  |                    |                                                      |
| Services                 | eVahan/Sarthi - Transport Service       |                    |                                                      |
| B2C Services             | B2C Services                            | Insurance (38)     | Life Insurance (New)                                 |
|                          | Flight Ticket (4)                       |                    | Life Insurance (Renewal)                             |
|                          | Bus Ticket                              |                    | General Insurance                                    |
|                          | e- Recharge (Mobile &DTH) (9)           |                    | RAP Registration                                     |
| Tour&                    | Maharashtra Transport                   |                    |                                                      |
| Travels                  | Maharashtra eGRAS                       |                    | Withdrawal                                           |
| Tour&                    | Maharashtra Nursing                     | AEPS Services      | Deposit                                              |
| Tour&                    | Rashtrapathi Bhavan Museum Ticket       | AEPS Services      | Remittance                                           |
|                          |                                         | Utility Services   | Utility Services                                     |
| FMCG Distribution        | Patanjali Products                      | Bharat Bill        | BBPS Mobile Postpaid                                 |
| FMCG Distribution        | IFFCO                                   | Payment            | BBPS DTH                                             |
| FMCG Distribution        | iBall Products                          | System (110)       | BBPS Landline Postpaid                               |

|                 | Samsung Products                          |                        | BBPS Electricity                   |
|-----------------|-------------------------------------------|------------------------|------------------------------------|
|                 | HP &Crompton Greaves                      |                        | BBPS Broadband Postpaid            |
|                 |                                           |                        | BBPS Water                         |
|                 | Sale &purchase of seeds farmer equipments |                        | BBPS Gas                           |
|                 | VLE Bazaar                                | e-Commerce             |                                    |
|                 | KISAN eSTORE                              | Other Utility services | Electricity Bill Payment (18)      |
|                 |                                           | Other Utility services | Electricity new Connection         |
| FASTag (3)      | FASTAG Issuance (3)                       | Other Utility services | Water Supply/ Sewer Connection (3) |
| FASTag (3)      | FASTAG Purchase                           | Other Utility services | New Meter Connection               |
| FASTag (3)      | FASTAG Top-up                             |                        |                                    |
| FASTag (3)      | FASTAG Service                            | IT Return              | GST Return                         |
| FASTag (3)      | Mahindra Home Loan EMI                    | IT Return              | TDS Return                         |
| FASTag (3)      |                                           | IT Return              | LLP Registration                   |
| Sanitary Napkin | Sanitary Napkin Unit                      |                        |                                    |
|                 |                                           | Wi-Fi Choupal          | New Connection                     |
| LED             | Ujala - EESL                              | Wi-Fi Choupal          | ISP Billing                        |
| LED             | Do It Yourself LED Kit                    | Wi-Fi Choupal          | Top-up                             |