Lok Sabha Question No. 4037 (UNSTARRED), answered on 2019-07-17
Subject: CCTV in Trains
Ministry: RAILWAYS
Asked by: Gajanan Chandrakant Kirtikar

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

## LOK SABHA UNSTARRED QUESTION NO.4037 TO BE ANSWERED ON 17.07.2019

## CCTV IN TRAINS

4037. SHRI GAJANAN KIRTIKAR:

Will the Minister of RAILWAYS be pleased to state:

- (a) whether Railways has decided to install CCTV cameras in some trains and if so, the details thereof, train-wise;
- (b)  whether  the  Government  has  also  decided  to  provide  internet facilities  in  long  distance  trains  and  if  so,  the  details  thereof, train-wise;
- (c)  the  time  by  which  CCTV and internet facilities  are  likely  to  be provided in these trains;
- (d) the steps taken/being taken by the Government to provide better facilities to the train passengers; and
- (e)  whether  the  Government  proposes  to  increase  the  number  of ladies  compartments/coaches  to  ensure  adequate  safety  of women passengers in trains and if so, the details thereof?

## ANSWER

MINISTER OF RAILWAYS AND COMMERCE & INDUSTRY

(SHRI PIYUSH GOYAL)

- (a) to (e): A Statement is laid on the Table of the House.

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STATEMENT  REFERRED  TO  IN  REPLY  TO  PARTS  (a)  TO  (e)  OF UNSTARRED QUESTION NO. 4037 BY SHRI GAJANAN KIRTIKAR TO BE ANSWERED IN LOK SABHA ON 17.07.2019 REGARDING CCTV IN TRAINS

(a):  Yes, Sir. Ministry of Railways have taken steps to install CCTV cameras  in  all  coaches  of  Premium,  Mail/Express  and  Suburban trains.

(b):  Ministry  of  Railways,  as  a  pilot  project,  had  provided  Wi-Fi based  internet  facility  in  Howrah  Rajdhani  train  through  Satellite communication technology. This technology  was capital intensive with recurring cost in the form of bandwidth charges and thus was not  cost  effective.  Also,  the  internet  bandwidth  availability  to passengers was inadequate. Hence, the project was dropped.

(c):  (i) CCTV cameras have been fitted in 1300 coaches of Mainline passenger  trains  and  CCTV  cameras  in  another  7020  coaches  of for such trains have been planned during Phase-I, targeted completion by March 2021.

- (ii)  Presently,  cost  effective  technology  for  provision  of  reliable Wi-Fi based  internet facility with adequate  bandwidth  is not available.
- (d): Railways to provide following better facilities to the train passengers:-
- It is a continuing endeavour of Indian Railways (IR) to improve passenger facilities  in  train  coaches.  Some  of  the  measures
- (A) taken in this regard are listed below:
-  Various  premium  train  services  like  Humsafar,  Tejas, Antyodaya, Utkrisht Double Decker Air-conditioned Yatri (UDAY),  Mahamana  and  coaches  like  Deen  Dayalu  and Anubhuti,  which  have  improved  passenger  amenities, have been introduced in service over IR.
-  IR  had  launched  project  Swarn  in  May  2017  with  the objective of significantly improving the passenger experience  across  multiple  dimensions,  which  include coach interiors, toilets, onboard cleanliness, staff behaviour, linen, etc. in premium Rajdhani and Shatabdi train  services.  Work  in  58  out  of  67  rakes  has  already been completed.

-  IR had launched project Utkrisht in April 2018 in order to improve the condition of coaches running in Mail/Express trains.  Upgradation  of  640  rakes  in  Mail/Express  trains has been taken up under Project Utkrisht for improvement in patronized train service. On board cleanliness, coach interiors, toilets, exterior etc. in train coaches are expected to improve under Project Utkrisht. Work in more than 125 rakes has already been completed under Project Utkrisht.

(B) Other Facilities.

|   S.No. | Item                                                  |   No. of Stations |
|---------|-------------------------------------------------------|-------------------|
|       1 | PA system (At station)                                |              4031 |
|       2 | Train Indication Boards(At stations)                  |              1120 |
|       3 | Coach Indication System (At stations)                 |               628 |
|       4 | Enquiry & Computer Announcement System (At stations). |              1178 |
|       5 | Wi-Fi at Stations                                     |              1614 |
|       6 | CCTV at Stations                                      |               493 |
|       7 | 669 Escalators                                        |               240 |
|       8 | 493 Lifts                                             |               214 |

(e): Section 58 of the Railways Act, 1989 provides for earmarking of accommodation  for  female  passengers  in  trains.  Accordingly,  in trains carrying passengers, Indian Railways have earmarked following accommodation for female passengers:- i) A  reservation  quota  of  six  berths  in  sleeper  class  in  long distance Mail/Express train and a reservation quota of six berths in 3AC class of Garib Rath/Rajdhani/Duronto/fully air-conditioned Express  trains  for  female  passengers  irrespective  of  their  age travelling alone or in a group of female passengers.

ii) A combined reservation quota of six to seven lower berths per coach in sleeper class, four lower berths per coach in Air Conditioned  2  Tier  (2  AC)  classes  (depending  on  the    number  of coaches of that class in the train) have been earmarked for senior citizens, female passengers 45 years of age and above and pregnant women.

Contd…3/-

iii) Second class accommodation for women in the second classcum-Luggage-cum Guard's Coach (SLR) in most of the long distance Mail/Express trains.

iv) Exclusive unreserved coaches/compartments for female passengers  in  EMU  (Electrical  Multiple  Unit)  DMU  (Diesel  Multiple Unit)/MMTS (Multi Modal Transport System) train & local passenger trains  depending  upon  demand  pattern  as  well  as  availability  of accommodation.

v) Running  of  ladies  special  EMU/MEMU/MMTS  services  on  the suburban sections of Mumbai, Kolkata, Secunderabad and Chennai as well as on the Delhi-National Capital Region (NCR) sections.

Further, earmarking of accommodation for female passengers in trains, its review based on demand pattern and provision of other facilities for their safe and comfortable journey is a continuous and ongoing exercise.

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