Lok Sabha Question No. 2243 (UNSTARRED), answered on 2019-12-02
Subject: PMJD Yojana
Ministry: FINANCE
Asked by: Bhartruhari Mahtab, Kumbakudi Sudhakaran, Rahul Ramesh Shewale, Sunil Baburao Mendhe, Jaswantsinh Sumanbhai Bhabhor, Uttam Kumar Nalamada Reddy

## GOVERNMENT OF INDIA MINISTRY OF FINANCE

## DEPARTMENT OF FINANCIAL SERVICES

## LOK SABHA UNSTARRED QUESTION No. 2243

Answered on Monday, December 2, 2019/Agrahayana 1, 1941(Saka)

PMJD Yojana

## 2243.SHRI BHARTRUHARI MAHTAB:

SHRI KUMBAKUDI SUDHAKARAN:

SHRI RAHUL RAMESH SHEWALE:

SHRI SUNIL BABURAO MENDHE:

SHRI JASWANT SINGH BHABHOR:

SHRI UTTAM KUMAR REDDY NALAMADA:

Will the Minister of FNNANCE be pleased to state:

- whether the Government has achieved the aims and objectives of implementing Pradhan Mantri Jan Dhan (PMJD) Yojana in the country;
- (c) whether the Government has  received any complaint on irregularities in the said  Yojana  since its inception, if the details thereof and the reasons therefor along with the action taken being taken on such complaints far, State/UT-wise;
- (b) if the details and the salient features thereof including number of accounts opened, ATMs installed and ATM cards issued during the period from 2014 t0 November 2019 in rural and urban areas and if not; the reasons therefor; gender and State/UT-wise; SO. May
- (d) whether the Government has set targets for public and private sector banks for their earlier financial inclusion plans, if so, the details and the achievements thereof; bank-wise;
- (e) the number of account holders who amount under   accidental insurance cover under the said Yojana till date, State/UT-wise; and
- (f) the other steps taken being taken by the Government in this regard?

## Answer

## THE MINISTER OF STATE IN THE MINISTRY OF FINANCE (SHRI ANURAG SINGH THAKUR)

- (a) to (0) The Pradhan Mantri Jan-Dhan Yojana (PMJDY), launched in 2014, inter-alia, envisaged universal access t0 banking facilities with at least one basic banking account for every household, financial   literacy, access t0 credit,  insurance and pension:

To further consolidate the made under PMJDY and to give impetus t0 the ongoing financial inclusion initiatives of the Government, the PMJDY program has been extended beyond 2018 with the focus of opening of accounts shifting from household" un-banked adult" and making the scheme more attractive with the following modifications: gains Fevery Fevery

- Existing OD limit revised from Rs. 5,000 to Rs: 10,000;
- (iii) Age limit for availing OD facility revised from 18-60 years to 18-65 years; and
- (ii) No conditions attached for active PMJDY accounts availing OD upto

(iv) Accident insurance cover for new RuPay card holders raised from existing Rs.l lakh to Rs. 2 lakhs for new PMJDY accounts opened after 28.8.2018.

As informed by banks, achievements under PMJDY, as on 13.11.2019 are as follow:

- While women have 53% share (19.97 crore) in Jan-Dhan accounts, 59% (21.99 crore) Jan-Dhan accounts are in rural and semi-urban areas
- 37.47 crore Jan-Dhan accounts have been opened with deposit balance of Rs.106939.35 crore:
- 29.69 crore RuPay debit cards have been issued to PMJDY account-holders.

As informed by Reserve Bank of India (RBI), number of ATMs deployed by banks including White Label ATMs as on 30.6.2014 and 30.9.2019 is as under:

|                            | No. of ATMs deployed by banks including White Label ATMs as on   | No. of ATMs deployed by banks including White Label ATMs as on   | Percentage increase in the number of ATMs   |
|----------------------------|------------------------------------------------------------------|------------------------------------------------------------------|---------------------------------------------|
| Region                     | 30.6.2014                                                        | 30.9.2019                                                        |                                             |
| Rural & Semi Urban Centres | 71,814                                                           | 1,08,356                                                         | 50.9                                        |
| Urban & Metro Centres      | 97,691                                                           | 1,19,530                                                         | 22.4                                        |
| Total                      | 1,69,505                                                         |                                                                  | 34.4                                        |

Further RBT has informed that number of outstanding debit cards as in 2014 and September 2019 were 40.17 crore 83.55 crore respectively. May and

As per RBT s master circular on "Customer Services in Banks dated 1.7.2015, banks have t0 ensure that a suitable grievance redressal mechanism exists for receiving and addressing complaints from their customers with specific emphasis on resolving such complaints fairly and expeditiously, regardless of source of the complaints. If the complaints are not redressed by the banks, customers can also approach the concerned Banking Ombudsman. Data on bank related complaints not centrally maintained. Since the PMJDY scheme is implemented by banks, as and when any complaint is received in this regard, the same is forwarded to the concerned banks for their redressal, as per extant guidelines.

Targets for Financial Inclusion plans are finalised by the concerned banks based on their Board approved policy:

As informed by National Payments Corporation of India (NPCI), 5,772 claims have been to the PMJDY account holders under the accident insurance coverage available with RuPay debit card issued under PMJDY State/UT-wise data on claims under the accident insurance cover linked with RuPay card is not centrally maintained in the Department. paid paid