Lok Sabha Question No. 3674 (UNSTARRED), answered on 2021-03-17
Subject: Revenue Earned by India Post
Ministry: COMMUNICATIONS
Asked by: Bhanu Pratap Singh Verma

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF POSTS

## LOK  SABHA UNSTARRED QUESTION NO. 3674 TO BE ANSWERED ON 17 TH  MARCH, 2021

## REVENUE EARNED BY INDIA POST

## †3674. SHRI BHANU PRATAP SINGH VERMA:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) whether Indian Post is progressively earning revenue from non-traditional sectors like e-commerce and payments bank;
- (b) if so, the details thereof;
- (c) the revenue earned by the postal department as a percentage from various valueadded  services/nontraditional  sectors  during  each  of  the  last  three  years  and  the  current year;
- (d) the  details  of  future  expansion  plans  proposed  by  the  Government  in  the  above sector/services in the State of Uttar Pradesh; and
- (e) the post office-wise number of postal payment bank accounts in the said State?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS, EDUCATION AND ELECTRONICS & INFORMATION TECHNOLOGY (SHRI SANJAY DHOTRE)

(a) & (b)  The details of revenue earned from non-traditional sectors like e-commerce and payment bank during last three years is as under:

(Rs. in Crore)

| Year    |   Revenue earned |
|---------|------------------|
| 2017-18 |          3415.35 |
| 2018-19 |          3051.55 |
| 2019-20 |          3064    |

- (c)  The percentage from various value-added services/non-traditional sectors, major items-wise revenue for the Department of Posts are as follows: -

(Rs. in Crore)

Note:  -* Other  includes  Greeting  Post,  National  Bill  Mail,  Flat  rate  Parcel,  Over  Night Parcel, e VPP,  e- Commerce Product and International Speed Post, retail activities such as Sale  of  forms,  Examination/Recruitment  Fee,  Cable  TV  Registration  Fee,  Fee  from  ATM Interoperable, CSC, Gold Bond etc.

| Sl. No.   | Services            |   2017-18 |   %of Total Revenue |   2018-19 |   %of Total Revenue |   2019-20 |   %of Total Revenue |   2020-21 (upto Jan, 21) |   %of Total Revenue |
|-----------|---------------------|-----------|---------------------|-----------|---------------------|-----------|---------------------|--------------------------|---------------------|
| 1         | Speed Post          |   1833.37 |               53.68 |   1922.51 |               63    |   1764.19 |               57.58 |                   954.73 |               60.98 |
| 2         | Business Post       |    747.14 |               21.88 |    271.47 |                8.9  |    134.38 |                4.39 |                    52.15 |                3.33 |
| 3         | Express Parcel Post |     54.07 |                1.58 |     45.56 |                1.49 |     14.99 |                0.49 |                     0.18 |                0.01 |
| 4         | Business Parcel     |     84.46 |                2.47 |     84.54 |                2.77 |    135.58 |                4.42 |                    53.22 |                3.4  |
| 5         | Speed Post Parcel   |      0    |                0    |      0    |                0    |      0    |                0    |                    87.07 |                5.56 |
| 6         | Bill Mail Service   |     56.74 |                1.66 |     29.79 |                0.98 |     12.35 |                0.4  |                     2.46 |                0.16 |
| 7         | Retail Post         |    108.59 |                3.18 |     72.98 |                2.39 |     62.54 |                2.04 |                    41.38 |                2.64 |
| 8         | Media Post          |      6.63 |                0.19 |     22.78 |                0.75 |      3.64 |                0.12 |                    23.53 |                1.5  |
| 9         | e-Bill Post         |     22.88 |                0.67 |     25.88 |                0.85 |     15.13 |                0.49 |                     6.27 |                0.4  |
| 10        | Direct Post         |      2.12 |                0.06 |      1.68 |                0.06 |      1.38 |                0.05 |                     0.51 |                0.03 |
| 11        | e-Post              |      4.78 |                0.14 |      2.13 |                0.07 |      2.26 |                0.07 |                     0.95 |                0.06 |
| 12        | Logistic Post       |     15.41 |                0.45 |     12.56 |                0.41 |     12.79 |                0.42 |                     9.57 |                0.61 |
| 13        | POPSK               |      0    |                0    |      0    |                0    |     61.59 |                2.01 |                     0    |                0    |
| 14        | Aadhar Updation     |      0    |                0    |      1.86 |                0.06 |     73.06 |                2.38 |                    39.05 |                2.49 |
| 15        | PRS                 |      2.25 |                0.07 |      2.25 |                0.07 |      1.75 |                0.06 |                     0.15 |                0.01 |
| 16        | IPPB                |      0    |                0    |      0    |                0    |      0    |                0    |                     0.26 |                0.02 |
| 17        | Others*             |    476.91 |               13.96 |    555.56 |               18.21 |    768.37 |               25.08 |                   294.23 |               18.79 |
|           | Total               |   3415.35 |              100    |   3051.55 |              100    |   3064    |              100    |                  1565.71 |              100    |

## (d)    The details are as follows:

- (i) Aadhar Enrolment and Updation Service: Between the year 2017 to 2020 India Post has opened 1425 Aadhaar Centres in various Post Offices of Uttar Pradesh. Funds to the tune

of Rs. 22,50,000/- has been allotted to Uttar Pradesh Circle for procurement of 21 Laptop Aadhaar Kits to the Post Offices for conducting Aadhaar Updation/ Enrolment  in Camp Mode.

- (ii) 48  Post  Office  Passport  Seva  Kendras  (POPSK)  have  been  opened  in  Uttar  Pradesh during  the  year  2017  to  2020.  Opening  of  more  POPSKs  in  Uttar  Pradesh  will  be considered subject to feasibility study based upon MoU signed between DoP (Department of Posts) and MEA (Ministry of External Affairs).
- (iii) In  order  to  improve  the  operational  efficiency  of  mail  operations  including  Speed  Post Services so  as  to  generate  more  business,  following  steps  are  being  taken  in  all  Postal Circles including Uttar Pradesh Postal Circle:

Real Time delivery updation of various postal products i.e. Speed Post  and Cash on Delivery (COD) articles through a mobile based delivery application has been introduced, for which 4834 Mobile phones have been supplied to Uttar Pradesh Circle.

- (e)    There  are  73  IPPB  branches  and  15933  physical  banking  points  at  various  Post  Offices across Uttar Pradesh. Branch wise details of IPPB accounts opened and number of Post Offices mapped with respective branches are as under:

## Branch wise details of IPPB accounts opened in Uttar Pradesh:

|   Sl. No. | Name of IPPB Branch   |   No. of Post Offices Mapped | No. of IPPB Accounts   |
|-----------|-----------------------|------------------------------|------------------------|
|         1 | AGRA FORT             |                          344 | 124,506                |
|         2 | ALIGARH               |                          296 | 125,655                |
|         3 | ALLAHABAD             |                          446 | 164,298                |
|         4 | AMBEDKAR NAGAR        |                          264 | 77,243                 |
|         5 | AMETHI                |                          227 | 45,110                 |
|         6 | AMROHA                |                          134 | 31,041                 |
|         7 | AZAMGARH              |                          389 | 121,761                |
|         8 | BAGHPAT               |                          143 | 33,019                 |
|         9 | BAHRAICH              |                          274 | 286,409                |
|        10 | BALLIA                |                          301 | 84,617                 |

|   11 | BANDA        |   198 | 16,622   |
|------|--------------|-------|----------|
|   12 | BARABANKI    |   349 | 207,416  |
|   13 | BAREILLY     |   270 | 71,606   |
|   14 | BASTI        |   241 | 93,215   |
|   15 | BHINGA       |    89 | 77,595   |
|   16 | BIJNOR       |   290 | 143,567  |
|   17 | BUDAUN       |   324 | 133,809  |
|   18 | BULANDSHAHR  |   335 | 82,110   |
|   19 | CHANDAULI    |   164 | 32,826   |
|   20 | DEORIA       |   222 | 119,701  |
|   21 | DIBIAPUR     |   145 | 47,250   |
|   22 | ETAH         |   190 | 89,571   |
|   23 | ETAWAH       |   134 | 64,877   |
|   24 | FAIZABAD     |   329 | 78,795   |
|   25 | FARRUKHABAD  |   111 | 40,114   |
|   26 | FATEHPUR     |   200 | 54,761   |
|   27 | FIROZABAD    |   156 | 93,998   |
|   28 | GHAZIABAD    |   113 | 24,479   |
|   29 | GHAZIPUR     |   305 | 82,014   |
|   30 | GONDA        |   288 | 66,010   |
|   31 | GORAKHPUR    |   393 | 78,556   |
|   32 | GYANPUR      |    97 | 15,561   |
|   33 | HAPUR        |   103 | 19,857   |
|   34 | HARDOI       |   293 | 184,792  |
|   35 | HATHRAS      |   115 | 85,220   |
|   36 | JAUNPUR      |   389 | 116,944  |
|   37 | JHANSI       |   213 | 99,545   |
|   38 | KANNAUJ      |   130 | 36,806   |
|   39 | KANPUR       |   265 | 94,698   |
|   40 | KANPUR DEHAT |   153 | 32,749   |
|   41 | KARWI        |    81 | 7,911    |
|   42 | KASGANJ      |   117 | 82,987   |
|   43 | KHALILABAD   |   174 | 71,993   |

| 44    | KHERI          |   364 | 210,705   |
|-------|----------------|-------|-----------|
| 45    | LALITPUR       |   153 | 81,693    |
| 46    | LUCKNOW        |   236 | 59,875    |
| 47    | MAHOBA         |    67 | 11,597    |
| 48    | MAHRAJGANJ     |   196 | 73,981    |
| 49    | MAINPURI       |   140 | 61,781    |
| 50    | MATHURA        |   225 | 82,086    |
| 51    | MAU            |   198 | 46,513    |
| 52    | MEERUT         |   234 | 71,634    |
| 53    | MIRZAPUR       |   298 | 94,266    |
| 54    | MORADABAD      |   219 | 90,820    |
| 55    | MUZAFFAR NAGAR |   205 | 72,099    |
| 56    | NOIDA          |    37 | 19,810    |
| 57    | ORAI           |   230 | 201,306   |
| 58    | PADRAUNA       |   179 | 83,404    |
| 59    | PILIBHIT       |   150 | 64,778    |
| 60    | PRATAPGARH     |   342 | 41,486    |
| 61    | RAEBARELY      |   348 | 129,150   |
| 62    | RAMPUR BRANCH  |   130 | 52,389    |
| 63    | ROBERTSGANJ    |    24 | 10,260    |
| 64    | SAHARANPUR     |   211 | 63,428    |
| 65    | SHAHJAHANPUR   |   245 | 69,093    |
| 66    | SHAMLI         |    84 | 26,419    |
| 67    | SITAPUR        |   361 | 251,011   |
| 68    | SULTANPUR      |   270 | 49,444    |
| 69    | TETARI BAZAR   |   196 | 71,575    |
| 70    | UNNAO          |   269 | 70,300    |
| 71    | UP BALRAMPUR   |   193 | 62,244    |
| 72    | UP HAMIRPUR    |    99 | 18,179    |
| 73    | VARANASI       |   236 | 44,332    |
| TOTAL |                | 15933 | 5,927,272 |

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