Lok Sabha Question No. 2963 (UNSTARRED), answered on 2020-03-11
Subject: Post Offices
Ministry: COMMUNICATIONS
Asked by: Rajiv Pratap Rudy

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF POSTS

## LOK  SABHA UNSTARRED QUESTION NO. 2963 TO BE ANSWERED ON 11 TH  MARCH, 2020

## POST OFFICES

## 2963. SHRI RAJIV PRATAP RUDY:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) the number of post offices in the country in villages and cities separately, State/UT-wise;
- (b) the number of new post offices opened at village, tehsil and at district level during each of the last three years, State/UT-wise;
- (c) the budget allocated for this purpose during the said period;
- (d) the population required for opening a post office facility as per the International norms along with the ranking of the country in this regard;
- (e) the details of various types of public facilities available in the post offices; and
- (f) the number of post offices digitized in the country, State/UT-wise?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS, HUMAN RESOURCE DEVELOPMENT AND ELECTRONICS & INFORMATION TECHNOLOGY (SHRI SANJAY DHOTRE)

- (a) Sir, the number of post offices in the country in villages and cities separately State/UT-wise is at Annexure-I.
- (b) & (c) The number of new post offices opened at villages, tehsil and at district level during each of the last 3 years State-UT-wise is at Annexure-II.

During the said period, the year wise budget allocated is as under:

| 2016-17    | 2017-18    | 2018-19      |
|------------|------------|--------------|
| ₹ 1.00 Cr. | ₹ 3.16 Cr. | ₹ 3.8415 Cr. |

- (d) The  Government  is  not  aware  of  any  established  population  based  international  norms  for providing facility of post office.
- (e) Post  offices  provided  for  postal,  banking,  insurance  &  other  facilities.  An  indicative  list  of various types of public facilities (products/ services) available in the post offices is at Annexure-III .
- (f) The number of post offices digitized in the country State/UT-wise is at Annexure-IV .

Annexure referred to in reply of para (a) of Lok Sabha Unstarred Question No. 2963 to be answered on 11 th  March, 2020 raised by Hon'ble Member of Parliament Shri Rajiv Pratap Rudy, regarding 'Post Offices'.

| State/ UT-wise number of Post Offices in villages and cities of the country as on 31.03.2019   | State/ UT-wise number of Post Offices in villages and cities of the country as on 31.03.2019   | State/ UT-wise number of Post Offices in villages and cities of the country as on 31.03.2019   | State/ UT-wise number of Post Offices in villages and cities of the country as on 31.03.2019   |
|------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------|
| S.No.                                                                                          | Name of the State/UT                                                                           | No. of Post Offices in villages                                                                | No. of Post Offices in cities                                                                  |
| 1                                                                                              | Andhra Pradesh                                                                                 | 9704                                                                                           | 779                                                                                            |
| 2                                                                                              | Assam                                                                                          | 3736                                                                                           | 275                                                                                            |
| 3                                                                                              | Bihar                                                                                          | 8610                                                                                           | 474                                                                                            |
| 4                                                                                              | Chhattisgarh                                                                                   | 3607                                                                                           | 289                                                                                            |
| 5                                                                                              | Delhi                                                                                          | 83                                                                                             | 456                                                                                            |
| 6                                                                                              | Gujarat                                                                                        | 8099                                                                                           | 748                                                                                            |
| 7                                                                                              | Dadra &Nagar Haveli                                                                            | 37                                                                                             | 1                                                                                              |
| 8                                                                                              | Daman &Diu                                                                                     | 14                                                                                             | 4                                                                                              |
| 9                                                                                              | Haryana                                                                                        | 2321                                                                                           | 373                                                                                            |
| 10                                                                                             | Himachal Pradesh                                                                               | 2663                                                                                           | 132                                                                                            |
| 11                                                                                             | Jammu &Kashmir                                                                                 | 1494                                                                                           | 205                                                                                            |
| 12                                                                                             | Jharkhand                                                                                      | 3508                                                                                           | 271                                                                                            |
| 13                                                                                             | Karnataka                                                                                      | 8626                                                                                           | 1023                                                                                           |
| 14                                                                                             | Kerala                                                                                         | 4177                                                                                           | 876                                                                                            |
| 15                                                                                             | Lakshadweep                                                                                    | 4                                                                                              | 6                                                                                              |
| 16                                                                                             | Madhya Pradesh                                                                                 | 7474                                                                                           | 805                                                                                            |
| 17                                                                                             | Maharashtra                                                                                    | 11507                                                                                          | 1237                                                                                           |
| 18                                                                                             | Goa                                                                                            | 203                                                                                            | 53                                                                                             |
| 19                                                                                             | North East                                                                                     | 0                                                                                              | 0                                                                                              |
| 20                                                                                             | Arunachal Pradesh                                                                              | 271                                                                                            | 32                                                                                             |
| 21                                                                                             | Manipur                                                                                        | 638                                                                                            | 55                                                                                             |
| 22                                                                                             | Meghalaya                                                                                      | 464                                                                                            | 27                                                                                             |
| 23                                                                                             | Mizoram                                                                                        | 343                                                                                            | 40                                                                                             |
| 24                                                                                             | Nagaland                                                                                       | 301                                                                                            | 29                                                                                             |
| 25                                                                                             | Tripura                                                                                        | 644                                                                                            | 67                                                                                             |
| 26                                                                                             | Odisha                                                                                         | 7614                                                                                           | 601                                                                                            |
| 27                                                                                             | Punjab                                                                                         | 3409                                                                                           | 408                                                                                            |
| 28                                                                                             | Chandigarh                                                                                     | 9                                                                                              | 43                                                                                             |
| 29                                                                                             | Rajasthan                                                                                      | 9679                                                                                           | 632                                                                                            |
| 30                                                                                             | Tamil Nadu                                                                                     | 10224                                                                                          | 1819                                                                                           |
| 31                                                                                             | Puducherry                                                                                     | 56                                                                                             | 38                                                                                             |
| 32                                                                                             | Telangana                                                                                      | 5282                                                                                           | 527                                                                                            |
| 33                                                                                             | Uttarakhand                                                                                    | 2514                                                                                           | 209                                                                                            |
| 34                                                                                             | Uttar Pradesh                                                                                  | 15745                                                                                          | 1927                                                                                           |
| 35                                                                                             | West Bengal                                                                                    | 7659                                                                                           | 1111                                                                                           |
| 36                                                                                             | Andaman &Nicobar                                                                               | 85                                                                                             | 15                                                                                             |
| 37                                                                                             | Sikkim                                                                                         | 197                                                                                            | 12                                                                                             |
|                                                                                                | Total                                                                                          | 141001                                                                                         | 15599                                                                                          |

Annexure referred to in reply of para (b)&(c) of Lok Sabha Unstarred Question No. 2963 to be answered on 11 th  March, 2020 raised by Hon'ble Member of Parliament Shri Rajiv Pratap Rudy, regarding 'Post Offices'.

| State/ UT-wise number of new post offices opened at villages, tehsils and district level during each of the last three years   | State/ UT-wise number of new post offices opened at villages, tehsils and district level during each of the last three years   | State/ UT-wise number of new post offices opened at villages, tehsils and district level during each of the last three years   | State/ UT-wise number of new post offices opened at villages, tehsils and district level during each of the last three years   | State/ UT-wise number of new post offices opened at villages, tehsils and district level during each of the last three years   |
|--------------------------------------------------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------------------------------------------------|
| S.No.                                                                                                                          | Name of the State/UT                                                                                                           | 2016-17                                                                                                                        | 2017-18                                                                                                                        | 2018-19                                                                                                                        |
| 1                                                                                                                              | Andhra Pradesh                                                                                                                 | 8                                                                                                                              | 15                                                                                                                             | 1                                                                                                                              |
| 2                                                                                                                              | Assam                                                                                                                          | 0                                                                                                                              | 3                                                                                                                              | 0                                                                                                                              |
| 3                                                                                                                              | Bihar                                                                                                                          | 9                                                                                                                              | 10                                                                                                                             | 0                                                                                                                              |
| 4                                                                                                                              | Chhattisgarh                                                                                                                   | 9                                                                                                                              | 27                                                                                                                             | 0                                                                                                                              |
| 5                                                                                                                              | Delhi                                                                                                                          | 2                                                                                                                              | 1                                                                                                                              | 0                                                                                                                              |
| 6                                                                                                                              | Gujarat                                                                                                                        | 6                                                                                                                              | 28                                                                                                                             | 2                                                                                                                              |
| 7                                                                                                                              | Dadra &Nagar Haveli                                                                                                            | 0                                                                                                                              | 0                                                                                                                              | 0                                                                                                                              |
| 8                                                                                                                              | Daman &Diu                                                                                                                     | 0                                                                                                                              | 0                                                                                                                              | 0                                                                                                                              |
| 9                                                                                                                              | Haryana                                                                                                                        | 8                                                                                                                              | 7                                                                                                                              | 1                                                                                                                              |
| 10                                                                                                                             | Himachal Pradesh                                                                                                               | 3                                                                                                                              | 6                                                                                                                              | 6                                                                                                                              |
| 11                                                                                                                             | Jammu &Kashmir                                                                                                                 | 2                                                                                                                              | 2                                                                                                                              | 1                                                                                                                              |
| 12                                                                                                                             | Jharkhand                                                                                                                      | 11                                                                                                                             | 28                                                                                                                             | 4                                                                                                                              |
| 13                                                                                                                             | Karnataka                                                                                                                      | 9                                                                                                                              | 7                                                                                                                              | 1                                                                                                                              |
| 14                                                                                                                             | Kerala                                                                                                                         | 2                                                                                                                              | 1                                                                                                                              | 1                                                                                                                              |
| 15                                                                                                                             | Lakshadweep                                                                                                                    | 0                                                                                                                              | 0                                                                                                                              | 0                                                                                                                              |
| 16                                                                                                                             | Madhya Pradesh                                                                                                                 | 8                                                                                                                              | 11                                                                                                                             | 2                                                                                                                              |
| 17                                                                                                                             | Maharashtra                                                                                                                    | 10                                                                                                                             | 20                                                                                                                             | 1                                                                                                                              |
| 18                                                                                                                             | Goa                                                                                                                            | 0                                                                                                                              | 1                                                                                                                              | 0                                                                                                                              |
| 19                                                                                                                             | North East                                                                                                                     | 0                                                                                                                              | 0                                                                                                                              | 0                                                                                                                              |
| 20                                                                                                                             | Arunachal Pradesh                                                                                                              | 1                                                                                                                              | 0                                                                                                                              | 0                                                                                                                              |
| 21                                                                                                                             | Manipur                                                                                                                        | 3                                                                                                                              | 1                                                                                                                              | 0                                                                                                                              |
| 22                                                                                                                             | Meghalaya                                                                                                                      | 2                                                                                                                              | 0                                                                                                                              | 0                                                                                                                              |
| 23                                                                                                                             | Mizoram                                                                                                                        | 4                                                                                                                              | 1                                                                                                                              | 0                                                                                                                              |
| 24                                                                                                                             | Nagaland                                                                                                                       | 1                                                                                                                              | 0                                                                                                                              | 0                                                                                                                              |
| 25                                                                                                                             | Tripura                                                                                                                        | 3                                                                                                                              | 0                                                                                                                              | 0                                                                                                                              |
| 26                                                                                                                             | Odisha                                                                                                                         | 11                                                                                                                             | 13                                                                                                                             | 6                                                                                                                              |
| 27                                                                                                                             | Punjab                                                                                                                         | 7                                                                                                                              | 9                                                                                                                              | 1                                                                                                                              |
| 28                                                                                                                             | Chandigarh                                                                                                                     | 0                                                                                                                              | 0                                                                                                                              | 1                                                                                                                              |
| 29                                                                                                                             | Rajasthan                                                                                                                      | 7                                                                                                                              | 16                                                                                                                             | 4                                                                                                                              |
| 30                                                                                                                             | Tamil Nadu                                                                                                                     | 8                                                                                                                              | 9                                                                                                                              | 2                                                                                                                              |
| 31                                                                                                                             | Puducherry                                                                                                                     | 0                                                                                                                              | 0                                                                                                                              | 0                                                                                                                              |
| 32                                                                                                                             | Telangana                                                                                                                      | 5                                                                                                                              | 14                                                                                                                             | 1                                                                                                                              |
| 33                                                                                                                             | Uttarakhand                                                                                                                    | 4                                                                                                                              | 5                                                                                                                              | 1                                                                                                                              |
| 34                                                                                                                             | Uttar Pradesh                                                                                                                  | 11                                                                                                                             | 16                                                                                                                             | 6                                                                                                                              |
| 35                                                                                                                             | West Bengal                                                                                                                    | 5                                                                                                                              | 9                                                                                                                              | 3                                                                                                                              |
| 36                                                                                                                             | Andaman &Nicobar                                                                                                               | 0                                                                                                                              | 0                                                                                                                              | 0                                                                                                                              |
| 37                                                                                                                             | Sikkim                                                                                                                         | 0                                                                                                                              | 0                                                                                                                              | 0                                                                                                                              |
|                                                                                                                                | Total                                                                                                                          | 159                                                                                                                            | 260                                                                                                                            | 45                                                                                                                             |

Annexure referred to in reply of para (e) of Lok Sabha Unstarred Question No. 2963 to be answered on 11 th  March, 2020 raised by Hon'ble Member of Parliament Shri Rajiv Pratap Rudy, regarding 'Post Offices'.

## AN INDICATIVE LIST OF VARIOUS FACILITIES (PRODUCTS/SERVICES) AVAILABLE IN POST OFFICES

## 1. Mails.

| Premium                                                                                                                               | Domestic                                                                                                                              | International                                                                                                                                     |
|---------------------------------------------------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------|
| a) Speed post b) Business parcel c) Logistics posts                                                                                   | a) Letter b) Book Packet c) Registered Newspaper d) Parcel                                                                            | a) Letter b) EMS Speed post c) Air parcel d) International tracked packets e) Export of commercial items through postal                           |
| 2. Banking &Remittance                                                                                                                | 2. Banking &Remittance                                                                                                                | 2. Banking &Remittance                                                                                                                            |
| a) Post Office Savings Scheme b) Money Order (MO) c) International Money transfer services d) e) f) g)                                | a) Post Office Savings Scheme b) Money Order (MO) c) International Money transfer services d) e) f) g)                                | Jansuraksha scheme Mutual funds National Pension System (NPS) India Post Payments Bank h) Direct Benefit Transfer payment.                        |
| 3. Online Banking 4. Insurance                                                                                                        | 3. Online Banking 4. Insurance                                                                                                        | 3. Online Banking 4. Insurance                                                                                                                    |
| a) Postal Life Insurance                                                                                                              | a) Postal Life Insurance                                                                                                              | b) Pay PLI premium                                                                                                                                |
| 5. Stamps                                                                                                                             | 5. Stamps                                                                                                                             | 5. Stamps                                                                                                                                         |
| a) Buy Stamps b)                                                                                                                      | a) Buy Stamps b)                                                                                                                      | MyStamps                                                                                                                                          |
| 6. E-commerce                                                                                                                         | 6. E-commerce                                                                                                                         | 6. E-commerce                                                                                                                                     |
| a) E-commerce Portal b) Buy Stamps c) Buy e-IPO                                                                                       | a) E-commerce Portal b) Buy Stamps c) Buy e-IPO                                                                                       | d) Buy Philately Products                                                                                                                         |
| 7. Business.                                                                                                                          | 7. Business.                                                                                                                          | 7. Business.                                                                                                                                      |
| a) Cash on Delivery (COD) facility b) Book Now Pay Later (BNPL) c) Speed Post Discount Structure d) Bill Mail e) Direct Post f) i) j) | a) Cash on Delivery (COD) facility b) Book Now Pay Later (BNPL) c) Speed Post Discount Structure d) Bill Mail e) Direct Post f) i) j) | Retail Post g) Media Post h) Business Post Logistics Post E-Payment k) E-Post l) Aadhaar updation &enrollment m) Post Office Passport Seva Kendra |

Annexure referred to in reply of para (f) of Lok Sabha Unstarred Question No. 2963 to be answered on 11 th  March, 2020 raised by Hon'ble Member of Parliament Shri Rajiv Pratap Rudy, regarding 'Post Offices'.

| State/UT-wise number of Post Offices Digitized of the country   | State/UT-wise number of Post Offices Digitized of the country   | State/UT-wise number of Post Offices Digitized of the country   |
|-----------------------------------------------------------------|-----------------------------------------------------------------|-----------------------------------------------------------------|
| S.No.                                                           | Name of the State/UT                                            | Number of post offices                                          |
| 1                                                               | Andhra Pradesh                                                  | 10,526                                                          |
| 2                                                               | Assam                                                           | 4,009                                                           |
| 3                                                               | Bihar                                                           | 9,020                                                           |
| 4                                                               | Chhattisgarh                                                    | 3,164                                                           |
| 5                                                               | Delhi                                                           | 453                                                             |
| 6                                                               | Gujarat                                                         | 8,912                                                           |
| 7                                                               | Dadra &Nagar Haveli                                             | 51                                                              |
| 8                                                               | Daman &Diu                                                      | 16                                                              |
| 9                                                               | Haryana                                                         | 2,687                                                           |
| 10                                                              | Himachal Pradesh                                                | 2,785                                                           |
| 11                                                              | Jammu &Kashmir                                                  | 1,569                                                           |
| 12                                                              | Jharkhand                                                       | 3,110                                                           |
| 13                                                              | Karnataka                                                       | 9,653                                                           |
| 14                                                              | Kerala                                                          | 5,052                                                           |
| 15                                                              | Lakshadweep                                                     | 8                                                               |
| 16                                                              | Madhya Pradesh                                                  | 8,279                                                           |
| 17                                                              | Maharashtra                                                     | 12,603                                                          |
| 18                                                              | Goa                                                             | 256                                                             |
| 19                                                              | North East                                                      | 0                                                               |
| 20                                                              | Arunachal Pradesh                                               | 283                                                             |
| 21                                                              | Manipur                                                         | 693                                                             |
| 22                                                              | Meghalaya                                                       | 471                                                             |
| 23                                                              | Mizoram                                                         | 382                                                             |
| 24                                                              | Nagaland                                                        | 329                                                             |
| 25                                                              | Tripura                                                         | 711                                                             |
| 26                                                              | Odisha                                                          | 8,171                                                           |
| 27                                                              | Punjab                                                          | 3,812                                                           |
| 28                                                              | Chandigarh                                                      | 52                                                              |
| 29                                                              | Rajasthan                                                       | 10,312                                                          |
| 30                                                              | Tamil Nadu                                                      | 12,006                                                          |
| 31                                                              | Puducherry                                                      | 94                                                              |
| 32                                                              | Telangana                                                       | 5,820                                                           |
| 33                                                              | Uttarakhand                                                     | 2,709                                                           |
| 34                                                              | Uttar Pradesh                                                   | 17,664                                                          |
| 35                                                              | West Bengal                                                     | 8,764                                                           |
| 36                                                              | Andaman &Nicobar                                                | 26                                                              |
| 37                                                              | Sikkim                                                          | 209                                                             |
| Total                                                           | Total                                                           | 154,661                                                         |

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