Lok Sabha Question No. 2680 (UNSTARRED), answered on 2019-12-04
Subject: Common Service Centres
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: Gitaben Vajesingbhai Rathva, Pradeep Kumar Singh, Naranbhai Bhikhabhai Kachhadiya

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO.2680

TO BE ANSWERED ON:

04.12.2019

## COMMON SERVICE CENTRES

2680 SHRIMATI RATHVA GITABEN VAJESINGBHAI: SHRI PRADEEP KUMAR SINGH: SHRI NARANBHAI KACHHADIYA:

Will the Minister of ELECTRONICS & INFORMATION TECHNOLOGY

- (a) whether the Government proposes to expand common service centers to Gram Panchayats under Digital India Programme and if so, the details thereof;
- (b)  the  total  number  of  Gram  Panchayats connected with  common service centers in Bihar under Digital India Programme, State/UT-wise;
- (c) whether any time-limit has been prescribed for connecting all the Gram Panchayats with the said service in the country including Bihar and if so, the details thereof; and
- (d) the total number of services available at these centers along with the details thereof?

## ANSWER

## MINISTER FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI RAVI SHANKAR PRASAD)

- (a):    Ministry of Electronics & Information Technology (MeitY) is implementing Common Services Centers (CSC-2.0) Project, which is approved in August, 2015 under Digital India Pillar 3 - Public Internet Access Programme with an aim of establishing at least 1 (one) CSC in each Gram Panchayat (GP) to cover all the 2.50 lakh Gram Panchayats (GP) of the country.
- (b): All 8386 Gram Panchayats (GPs) are covered with at least 1 (one) CSC in the state of Bihar. As on 31 October, 2019, total number of CSCs across the Country is 3,64,121, of them 2,68,398 CSCs are at Gram Panchayat Level. The details of State/ UT-wise CSCs are placed at Annexure-I .
- (c): Time lines has been prescribed till March, 2020, to cover all Gram Panchayats (GPs).
- (d): Approx 350+ e-Services have been available on CSC's Digital Seva Portal. A list of services offered through the Common Services Centers is placed at Annexure-II .

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## Annexure - I

| STATE/UT-WISE STATUS OF ROLL OUT OF CSCs AS ON 31 OCTOBER, 2019   | STATE/UT-WISE STATUS OF ROLL OUT OF CSCs AS ON 31 OCTOBER, 2019   | STATE/UT-WISE STATUS OF ROLL OUT OF CSCs AS ON 31 OCTOBER, 2019   |
|-------------------------------------------------------------------|-------------------------------------------------------------------|-------------------------------------------------------------------|
| State/UT                                                          | No. of Functional CSCs including GP Level (As on 31 Oct'19)       | No. of Functional CSCs at GP level (As on 31 Oct'19)              |
| Uttar Pradesh                                                     | 78575                                                             | 57752                                                             |
| Maharashtra                                                       | 51471                                                             | 36832                                                             |
| Bihar                                                             | 32122                                                             | 26956                                                             |
| Madhya Pradesh                                                    | 30467                                                             | 21656                                                             |
| West Bengal                                                       | 18055                                                             | 14541                                                             |
| Rajasthan                                                         | 15987                                                             | 11198                                                             |
| Chhattisgarh                                                      | 14272                                                             | 10447                                                             |
| Jharkhand                                                         | 14111                                                             | 11497                                                             |
| Odisha                                                            | 12640                                                             | 11425                                                             |
| Haryana                                                           | 12532                                                             | 8681                                                              |
| Gujarat                                                           | 12570                                                             | 8143                                                              |
| Tamil Nadu                                                        | 10182                                                             | 5876                                                              |
| Andhra Pradesh                                                    | 9457                                                              | 6782                                                              |
| Punjab                                                            | 8726                                                              | 6941                                                              |
| Karnataka                                                         | 9028                                                              | 4827                                                              |
| Uttarakhand                                                       | 6458                                                              | 4971                                                              |
| Assam                                                             | 6349                                                              | 5497                                                              |
| Telangana                                                         | 5076                                                              | 3281                                                              |
| Kerala                                                            | 3997                                                              | 2975                                                              |
| Himachal Pradesh                                                  | 3649                                                              | 3285                                                              |
| Tripura                                                           | 937                                                               | 783                                                               |
| Manipur                                                           | 720                                                               | 589                                                               |
| Meghalaya                                                         | 568                                                               | 507                                                               |
| Nagaland                                                          | 282                                                               | 45                                                                |
| Mizoram                                                           | 210                                                               | 56                                                                |
| Arunachal Pradesh                                                 | 167                                                               | 123                                                               |
| Goa                                                               | 85                                                                | 52                                                                |
| Sikkim                                                            | 53                                                                | 30                                                                |
| State Total                                                       | 358746                                                            | 265748                                                            |
| Jammu &Kashmir                                                    | 3143                                                              | 2457                                                              |

| Delhi            |   1839 |      0 |
|------------------|--------|--------|
| Puducherry       |    172 |    109 |
| Chandigarh       |     69 |     11 |
| Andaman &Nicobar |     51 |     25 |
| Dadra &NHaveli   |     52 |     24 |
| Daman &Diu       |     41 |     13 |
| Lakshadweep      |      8 |     11 |
| UT Total         |   5375 |   2650 |
| GRAND TOTAL      | 364121 | 268398 |

## Annexure -II

| Services Being offered on "Digital Seva Portal"   | Services Being offered on "Digital Seva Portal"                          | Services Being offered on "Digital Seva Portal"   | Services Being offered on "Digital Seva Portal"   | Services Being offered on "Digital Seva Portal"   |
|---------------------------------------------------|--------------------------------------------------------------------------|---------------------------------------------------|---------------------------------------------------|---------------------------------------------------|
| Type of Service                                   | Name of Services                                                         | Type of Service                                   | Name of Services                                  |                                                   |
| G2C                                               | Services (Central Government) Aadhaar Print                              | Educational Services                              | Learn English - Silver Plan                       |                                                   |
| Aadhaar Service                                   | Enrollments in 3 States viz Andhra Pradesh, Haryana and Himachal Pradesh | Educational Services                              | NIELIT Courses                                    |                                                   |
| G2C                                               | e-KYC                                                                    | Educational Services                              | CSC Skill Centre                                  |                                                   |
| G2C                                               | Authentication                                                           | Educational Services                              | Course Registration                               |                                                   |
| G2C                                               |                                                                          | Educational Services                              | Online Admission                                  |                                                   |
| Central G2C Services                              | PAN card                                                                 | Educational Services                              | Tele-Centre Entrepreneurship Course               |                                                   |
| Central G2C Services                              | Passport                                                                 | Educational Services                              | NIELIT Facilitation Centre                        |                                                   |
| Central G2C Services                              | Swachh Bharat Abhiyan                                                    | Educational Services                              | Tally Software Registration                       |                                                   |
| Central G2C Services                              | PMAwas Yojana                                                            | Educational Services                              | Basic Computer Course                             |                                                   |
| Central G2C Services                              | Soil Health Card                                                         | Educational Services                              | Sarkari Pariksha                                  |                                                   |
| Central G2C Services                              | Pradhan Mantri Fasal Bima Yojna                                          | Educational Services                              | Course on GST                                     |                                                   |
| Central G2C Services                              | FSSAI License Application                                                | Educational Services                              | English Speaking Course                           |                                                   |
| Central G2C Services                              | FSSAI Registration Certificate                                           | Educational Services                              | Tally Kaushal Praman Patra                        |                                                   |
| Central G2C Services                              | Birth/ Death Certificate                                                 | Educational Services                              | Tally Certification with Flash Content            |                                                   |
| Central G2C Services                              | Digitized Cadastral Map (FMB)                                            | Educational Services                              | Learn English - Gold                              |                                                   |

|                          |                                            |                    | Plan                            |
|--------------------------|--------------------------------------------|--------------------|---------------------------------|
|                          | Ayushman Bharat Yojna                      |                    | Tally Self Learning Manual      |
|                          | DigiLocker                                 |                    | IIT/JEE/BITSAT/NEET Preparation |
|                          | PMShram Yogi Maan-dhan Pension Yojana      |                    | CADRegistration                 |
|                          | PMKisan Maan-dhan Pension Yojana           |                    | Scholarships                    |
|                          | NPS for Traders and Self Employed Persons  |                    | Super 30 Books                  |
|                          | 7th National Economic Census               |                    | ITI Registration                |
|                          | Jeevan Pramaan                             |                    | Online Multimedia School        |
|                          | Udyam Jyoti Parichoy                       |                    |                                 |
|                          | IRCTC ticket Booking                       | Tele-Law           | Tele-Law                        |
|                          |                                            |                    | eLegal Consultancy              |
|                          |                                            |                    | Telemedicine                    |
|                          | Voter Registration Form-6                  |                    | Allopathic                      |
|                          | Deleation of Name Form-7                   |                    | Ayurrvedic                      |
|                          | Modifications or Corrections of Form-8, 8A | Health             | Homeopathy                      |
|                          | Voter PVC Card Print                       | Services           | JAN Aushadhi                    |
|                          | Modification to Voter details              |                    | Diagnostic Services             |
|                          |                                            |                    | Health Homeo                    |
|                          | Labour Services                            |                    | Telemedicine ePashu             |
|                          | Labour Certificate                         |                    |                                 |
|                          | Labour Registration                        | Skill              | NSDC Courses                    |
|                          | National Pension Scheme (NPS)              | Skill              | Electronics                     |
|                          | Swavalamban Contribution                   | Skill              |                                 |
|                          |                                            | Skill              | Motor Mechanic                  |
|                          | Navy Recruitment                           | Development        | Mobile repair NOFN              |
|                          | Job Seekers Registration                   | Skill              | Health adviser                  |
|                          |                                            | Skill              | Phlebotomy Skill                |
|                          | Application Form Submission                | Skill              | Training                        |
| State Govt. Service      | State Govt. Service                        |                    |                                 |
| e-District /SSDG (State) | Haryana eDistrict Services (493)           | Other Services     | Domain Booking                  |
|                          | MPState Services (174)                     | Other Services     | Web Design                      |
|                          | West Bengal eDistrict Services (87)        | Other Services     | Web Hosting                     |
|                          | Maharashtra State Services (160)           |                    |                                 |
|                          | Karnataka e-District Services (49)         | Financial Services |                                 |
|                          | Jharkhand eDistrict Service (150)          | Banking Services   | Opening of saving Bank Account  |
|                          | Uttarakhand eDistrict Service (11)         | (26 Banks)         | Opening of Current              |

|                    |                                           |                    | Bank Account                                 |
|--------------------|-------------------------------------------|--------------------|----------------------------------------------|
|                    | Chhattisgarh eDistrict Services (37)      |                    | Fixed Account                                |
|                    | Puducherry eDistrict Services (10)        |                    | Recurring Account                            |
|                    | Himachal Pradesh Panch Paraman (5)        |                    | Loan (Overdraft/ Retail)                     |
|                    | Daman &Diu (5)                            |                    | Deposit                                      |
|                    | Dadra &Nagar Haveli (2)                   |                    | Cash Withdrawal                              |
|                    | AP RTA Services                           |                    | Remittance / Fund Transfer                   |
|                    | eVahan Jammu &Kashmir                     |                    | IMPS Transactions                            |
|                    | Himachal Swasthya Bima Yojana (HIMCARE)   |                    | Balance Enquiry                              |
|                    | Tamil Nadu PDS Card Printing              |                    | Mini Statement                               |
|                    |                                           |                    | Card Transaction- Rupay, Visa, Master        |
| Other G2C Services | Sarthi                                    |                    | PMJeevan Jyoti Bima Yojna                    |
| Other G2C Services | E-Challan                                 |                    | Pradhan Mantri Surakhsa Bima Yojna           |
| Other G2C Services | eStamp                                    |                    | Atal Pension Yojna                           |
| Other G2C Services | E-Vahan - Transport Services              |                    | Mobile/ Aadhar Seeding                       |
| Other G2C Services | PDS                                       |                    | NPA Recovery                                 |
| B2C Services       |                                           |                    |                                              |
|                    | Flight Ticket (4)                         | Tour& Travels FMCG | Life Insurance (New)                         |
|                    | Bus Ticket                                | Tour& Travels FMCG | Insurance Life Insurance (Renewal)           |
|                    | e- Recharge (Mobile &DTH) (9)             | Tour& Travels FMCG | General Insurance                            |
|                    | SBIePay Maharashtra Transport             | Tour& Travels FMCG | RAP Registration                             |
|                    | SBIePay Maharashtra eGRAS                 |                    |                                              |
|                    | SBIePay Maharashtra Nursing               |                    | Withdrawal                                   |
|                    | Rashtrapathi Bhavan Museum Ticket         |                    | Services Deposit                             |
|                    |                                           |                    | Remittance                                   |
|                    | Patanjali Products                        |                    | Services                                     |
| Distribution       | IFFCO iball Products                      |                    | BBPS DTH                                     |
| Distribution       | Samsung Products                          |                    | BBPS Landline Postpaid                       |
|                    | HP &Crompton Greaves                      |                    | Bill BBPS Electricity                        |
|                    |                                           |                    | Payment System (110) BBPS Broadband Postpaid |
|                    | Sale &purchase of seeds farmer equipments |                    | BBPS Water                                   |
| e-Commerce         | VLE Bazar                                 |                    | BBPS Gas                                     |
|                    | KISANeSTORE                               |                    |                                              |
|                    |                                           |                    | Utility Electricity Bill Payment             |

|                 |                        | services   | (18)                               |
|-----------------|------------------------|------------|------------------------------------|
|                 | FASTAG Issuance (3)    | services   | Electricity new Connection         |
| FASTag (3)      | FASTAG Purchase        | services   | Water Supply/ Sewer Connection (3) |
|                 | FASTAG Topup           | services   | New Meter Connection               |
|                 | FASTAG Service         | services   |                                    |
|                 | Mahindra Home Loan EMI | IT Return  | GST Return                         |
|                 |                        | IT Return  | TDS Return                         |
| WiFi Choupal    | New Connection         | IT Return  | DSC                                |
|                 | ISP Billing            | IT Return  | LLP Registration                   |
|                 | Top-up                 | IT Return  |                                    |
|                 |                        | LED        | Ujala - EESL                       |
| Sanitary Napkin | Sanitary Napkin Unit   | LED        | Do It Yourself LED Kit             |

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