Lok Sabha Question No. 4781 (UNSTARRED), answered on 2020-03-23
Subject: Capacity Building of Tourist Guides
Ministry: TOURISM
Asked by: Rajiv Pratap Rudy

## GOVERNMENT OF INDIA MINISTRY OF TOURISM

## LOK SABHA UNSTARRED QUESTION NO.4781 ANSWERED ON 23.03.2020

## CAPACITY BUILDING OF TOURIST GUIDES

## 4781. SHRI RAJIV PRATAP RUDY:

Will the Minister of TOURISM be pleased to state:

- (a) the number of tourist guides operating in the country, State/UT-wise;
- (b) whether  steps  are  being  taken  to  enhance  the  capacity  of these tourist guides and if so, details thereof;
- (c) whether  the  Government  is  planning  to  introduce  special courses  in  colleges/institutes  specializing  in  Hospitality  and Tourism for enhanced  capacity  building of these tourist guides; and
- (d) the  details  of  institutes  that  carry  out  Human  Resource Development  in  the  country,  State-wise  and  specializationwise?

## ANSWER

## MINISTER OF STATE FOR TOURISM (INDEPENDENT CHARGE)

(SHRI PRAHLAD SINGH PATEL)

- (a) and (b): At present, there are 3227 Regional Level Tourist Guides available in the Country. The State/Union Territory - wise details are given in Annexure-I.

As per the Guidelines dated 22 September, 2011 pertaining to the selection and grant of guide license to Regional Level Tourist Guides (RLG) - 2011, there was a provision to conduct mandatory Refresher  Courses  for  the  guides  who  are  due  for  Renewal  of  the Regional Level Tourist Guide License. The Refresher Courses were conducted by the Indian Institute of Tourism and Travel Management  (IITTM)  or  the  approved/designated  Institute  of  the Ministry of Tourism.

However, the Ministry of Tourism,  Government of India has withdrawn the respective guidelines with effect from 02.03.2020. Presently  Ministry  of  Tourism,  Government  of  India  has launched the Incredible India Tourist Facilitators (IITF) Certification Programme, a Pan-India online learning program that is open to all, subject to fulfilment of eligibility criteria, and can be undertaken by anyone  from  anywhere  in  the  country.  The  Programme  aims  at creating  a  pool  of  well-trained/skilled  professionals  for  facilitating the  visit  of  tourists  at  various  destinations  even  in  remote  areas across the country. Under the Incredible India Tourist Facilitators (IITF) Certification Programme  guidelines dated 28 th February, 2020 provision has been provided for the existing Regional Level Guides to  get  themselves  registered  under  the  Incredible  India  Tourist Facilitators (IITF) Certification Programme subject to the completion  of  Refresher  Course  in  order  to  get  the  IITF  Advance Category (Heritage) Certificate. (c) and (d):  The Ministry of Tourism has also adopted National Skills Qualifications Framework (NSQF) compliant Tour Guide and Heritage  Tour  Guide  courses  in  its  special  initiative  called  the 'Hunar  Se  Rozgar  Tak'  (HSRT)  under  the  scheme  of  Capacity Building for Service Providers (CBSP). The objective of this initiative is to create employable skills amongst the youth above the age of 18 years with the basic objective to reduce the skill gap affecting the  hospitality  and  tourism  sector  and  to  ensure  the  spread  of economic  benefit  of  Tourism  to  the  poor.  The  duration  of  these courses for  Tour Guide  and  Heritage  Tour  Guide  is  420  hours  and 300 hours respectively. The  details  of  autonomous  institutes  under  the  Ministry  of Tourism that are carrying out training programmes in the Tourism &

Hospitality Sectors are at Annexure-II.

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ANNEXURE-I

STATEMENT  IN  REPLY  TO  PARTS  (a)  and  (b)  OF  LOK  SABHA UNSTARRED QUESTION NO. 4781 TO BE ANSWERED ON 23.03.2020 REGARDING CAPACITY BUILDING OF TOURIST GUIDES.

| S. No.                      | Name of States/UTs   | No. of Guides   |
|-----------------------------|----------------------|-----------------|
| 1. Andhra Pradesh &         | Telangana 15         |                 |
| 2. Assam                    |                      | 02              |
| 3. Bihar                    | 25                   |                 |
| 4. Chattisgarh              | 02                   |                 |
| 5. Delhi                    | 738                  |                 |
| 6. Goa                      |                      | 31              |
| 7. Gujarat                  |                      | 22              |
| 8. Haryana                  |                      | 35              |
| 9. Himachal Pradesh         | 04                   |                 |
| 10.                         | Jammu & Kashmir      | 01              |
| 11.                         | Jharkhand            | 02              |
| 12. Karnataka               |                      | 34              |
| 13.                         | Kerala               | 86              |
| 14.                         | Madhya Pradesh       | 106             |
| 15.                         | Maharashtra          | 180             |
| 16.                         | Meghalaya            | 01              |
| 17.                         | Odisha               | 23              |
| 18. Punjab                  |                      | 03              |
| 19.                         | Rajasthan            | 977             |
| 20. Tamil Nadu & Puducherry |                      | 120             |
| 21.                         | Uttar Pradesh        | 749             |
| 22. Uttrakhand              |                      | 02              |
| 23.                         | West Bengal          | 69              |
| Total                       |                      | 3227            |

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ANNEXURE-II

STATEMENT  IN  REPLY  TO  PARTS  (c)  and  (d)  OF  LOK  SABHA UNSTARRED QUESTION NO. 4781 TO BE ANSWERED ON 23.03.2020 REGARDING CAPACITY BUILDING OF TOURIST GUIDES.

The details of autonomous institutes under the Ministry of Tourism that are carrying out training  programmes  in  the  Tourism  & Hospitality Sectors is as under: -

|   S. No. | State          | Institute                                               | Courses                                                  |
|----------|----------------|---------------------------------------------------------|----------------------------------------------------------|
|        1 | Karnataka      | Central Institute Of Hotel Management (CIHM), Bengaluru | 3-Year B.Sc. Hospitality & Hotel Administration          |
|        1 | Karnataka      | Central Institute Of Hotel Management (CIHM), Bengaluru | 2-Year M.Sc. Hospitality Administration                  |
|        1 | Karnataka      | Central Institute Of Hotel Management (CIHM), Bengaluru | 1½ Year Diploma In Food Production                       |
|        1 | Karnataka      | Central Institute Of Hotel Management (CIHM), Bengaluru | 1½ Year Diploma In Bakery & Confectionery                |
|        1 | Karnataka      | Central Institute Of Hotel Management (CIHM), Bengaluru | 1½ Year Craftsmanship Course In Food Production          |
|        1 | Karnataka      | Central Institute Of Hotel Management (CIHM), Bengaluru | 6-Months Craftsmanship Course In Food & Beverage Service |
|        2 | Madhya Pradesh | Central Institute Of Hotel Management (CIHM), Bhopal    | 3-Year B.Sc. Hospitality & Hotel Administration          |
|        2 | Madhya Pradesh | Central Institute Of Hotel Management (CIHM), Bhopal    | 1½ Year Craftsmanship                                    |

|    |        |                                                                        | Course In Food Production                                |
|----|--------|------------------------------------------------------------------------|----------------------------------------------------------|
|    |        | Central Institute Of Hotel Management (CIHM), Gwalior                  | 3-Year B.Sc. Hospitality & Hotel Administration          |
|    |        | Central Institute Of Hotel Management (CIHM), Gwalior                  | 1½ Year Diploma In Food Production                       |
|    |        | Indian Institute of Tourism and Travel Management (IITTM), Gwalior     | MBA(Tourism and Travel Management)                       |
|    |        | Indian Institute of Tourism and Travel Management (IITTM), Gwalior     | BBA( Tourism and Travel)                                 |
| 3  | Odisha | Central Institute Of Hotel Management(CIHM), Bhubaneswar               | 3-Year B.Sc. Hospitality & Hotel Administration          |
| 3  | Odisha | Central Institute Of Hotel Management(CIHM), Bhubaneswar               | 1½ Year PG Diploma In Accommodation Operation            |
| 3  | Odisha | Central Institute Of Hotel Management(CIHM), Bhubaneswar               | 1½ Year Diploma In Food Production                       |
| 3  | Odisha | Central Institute Of Hotel Management(CIHM), Bhubaneswar               | 1½ Year Diploma In Food & Beverage Service               |
| 3  | Odisha | Central Institute Of Hotel Management(CIHM), Bhubaneswar               | 6-Months Craftsmanship Course In Food & Beverage Service |
| 3  | Odisha | Central Institute Of Hotel Management(CIHM), Bhubaneswar               | 1½ Year Craftsmanship Course In Food Production          |
|    |        | Indian Institute of Tourism and Travel Management (IITTM), Bhubaneswar | MBA(Tourism and Travel Management)                       |
|    |        | Indian Institute of Tourism and Travel Management (IITTM), Bhubaneswar | BBA( Tourism and Travel)                                 |

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| 4   | UT Chandigarh   | Central Institute Of Hotel Management (CIHM), Chandigarh   | 3-Year B.Sc. Hospitality & Hotel Administration           |
|-----|-----------------|------------------------------------------------------------|-----------------------------------------------------------|
|     |                 |                                                            | 1½ Year Diploma In Food Production                        |
| 5   | Tamil Nadu      | Central Institute Of Hotel Management (CIHM), Chennai      | 3-Year B.Sc. Hospitality & Hotel Administration           |
|     |                 |                                                            | 2-Year M.Sc. Hospitality Administration                   |
|     |                 |                                                            | 1½ Year PG Diploma In Dietetics And Hospital Food Service |
|     |                 |                                                            | 1½ Year PG Diploma In Dietetics And Hospital Food Service |
|     |                 |                                                            | 1½ Year Diploma In Food Production                        |
|     |                 |                                                            | 1½ Year Diploma In Food & Beverage Service                |
|     |                 |                                                            | 1½ Year Diploma In Front Office Operation                 |
|     |                 |                                                            | 1½ Year Diploma In Bakery & Confectionery                 |
|     |                 |                                                            | 1½ Year Craftsmanship Course in Food Production           |

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|    |              |                                                            | 6-Months Craftsmanship Course in Food & Beverage Service   |
|----|--------------|------------------------------------------------------------|------------------------------------------------------------|
|  6 | NCT of Delhi | Central Institute Of Hotel Management (CIHM), Delhi (Pusa) | 3-Year B.Sc. Hospitality & Hotel Administration            |
|  6 | NCT of Delhi | Central Institute Of Hotel Management (CIHM), Delhi (Pusa) | 2-Year M.Sc. Hospitality Administration                    |
|  6 | NCT of Delhi | Central Institute Of Hotel Management (CIHM), Delhi (Pusa) | 1½ Year PG Diploma In Dietetics And Hospital Food Service  |
|  6 | NCT of Delhi | Central Institute Of Hotel Management (CIHM), Delhi (Pusa) | 1½ Year PG Diploma In Dietetics And Hospital Food Service  |
|  6 | NCT of Delhi | Central Institute Of Hotel Management (CIHM), Delhi (Pusa) | 1½ Year Diploma In Food & Beverage Service                 |
|  6 | NCT of Delhi | Central Institute Of Hotel Management (CIHM), Delhi (Pusa) | 1½ Year Diploma In Bakery & Confectionery                  |
|  6 | NCT of Delhi | Central Institute Of Hotel Management (CIHM), Delhi (Pusa) | 1½ Year Craftsmanship Course In Food Production            |
|  7 | Gujarat      | Central Institute Of Hotel Management (CIHM), Gandhinagar  | 3-Year B.Sc. Hospitality & Hotel Administration            |
|  8 | Goa          | Central Institute Of Hotel Management (CIHM), Goa          | 3-Year B.Sc. Hospitality & Hotel Administration            |

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|    |        |                                                         | 1½ Year Diploma in Food Production                       |
|----|--------|---------------------------------------------------------|----------------------------------------------------------|
|    |        |                                                         | 1½ Year Diploma in Food & Beverage Service               |
|    |        |                                                         | 1½ Year Craftsmanship Course in Food Production          |
|    |        |                                                         | 6 Months Craftsmanship Course In Food & Beverage Service |
| 9  | Punjab | Central Institute Of Hotel Management (CIHM), Gurdaspur | 3-Year B.Sc. Hospitality & Hotel Administration          |
| 9  | Punjab | Central Institute Of Hotel Management (CIHM), Gurdaspur | 1½ Year Diploma in Food Production                       |
| 9  | Punjab | Central Institute Of Hotel Management (CIHM), Gurdaspur | 1½ Year Diploma in Food & Beverage Service               |
| 9  | Punjab | Central Institute Of Hotel Management (CIHM), Gurdaspur | 1½ Year Diploma in House Keeping Operation               |
| 9  | Punjab | Central Institute Of Hotel Management (CIHM), Gurdaspur | 1½ Year Diploma in Front Office Operation                |
| 9  | Punjab | Central Institute Of Hotel Management (CIHM), Gurdaspur | 1½ Year Diploma in Bakery & Confectionery                |
| 10 | Assam  | Central Institute Of Hotel Management (CIHM), Guwahati  | 3-Year B.Sc. Hospitality & Hotel Administration          |
| 10 | Assam  | Central Institute Of Hotel Management (CIHM), Guwahati  | 1½ Year PG Diploma                                       |

|    |                |                                                            | in Dietetics And Hospital Food Service          |
|----|----------------|------------------------------------------------------------|-------------------------------------------------|
|    |                |                                                            | 1½ Year Craftsmanship Course in Food Production |
| 11 | Madhya Pradesh | Central Institute Of Hotel Management (CIHM), Gwalior      | 3-Year B.Sc. Hospitality & Hotel Administration |
| 11 | Madhya Pradesh | Central Institute Of Hotel Management (CIHM), Gwalior      | 1½ Year Diploma in Food Production              |
| 12 | Bihar          | Central Institute Of Hotel Management (CIHM), Hajipur      | 3-Year B.Sc. Hospitality & Hotel Administration |
| 12 | Bihar          | Central Institute Of Hotel Management (CIHM), Hajipur      | 1½ Year Diploma in Food Production              |
| 12 | Bihar          | Central Institute Of Hotel Management (CIHM), Hajipur      | 1½ Year Diploma in Food & Beverage Service      |
| 13 | Andhra Pradesh | Central Institute Of Hotel Management (CIHM), Hyderabad    | 3-Year B.Sc. Hospitality & Hotel Administration |
| 13 | Andhra Pradesh | Central Institute Of Hotel Management (CIHM), Hyderabad    | 1½ Year Craftsmanship Course In Food Production |
|    |                | Indian Institute of Tourism and Travel Management (IITTM), | MBA( Tourism and Travel Management)             |
|    |                | Nellore                                                    | BBA (Tourism and Travel)                        |
| 14 | Rajasthan      | Central Institute Of Hotel Management (CIHM), Jaipur       | 3-Year B.Sc. Hospitality & Hotel Administration |

|    |             |                                                       | 1½ Year Diploma in Bakery & Confectionery                 |
|----|-------------|-------------------------------------------------------|-----------------------------------------------------------|
| 15 | West Bengal | Central Institute Of Hotel Management (CIHM), Kolkata | 3-Year B.Sc. Hospitality & Hotel Administration           |
|    |             |                                                       | 2-Year M.Sc. Hospitality Administration                   |
|    |             |                                                       | 1½ Year PG Diploma in Dietetics And Hospital Food Service |
|    |             |                                                       | 1½ Year Diploma in Food Production 1½ Year Diploma in     |
|    |             |                                                       | Food & Beverage Service 1½ Year Diploma in                |
|    |             |                                                       | House Keeping Operation                                   |
|    |             |                                                       | 1½ Year Diploma in Front Office Operation                 |
|    |             |                                                       | 1½ Year Diploma in Bakery & Confectionery                 |
|    |             |                                                       | 1½ Year Craftsmanship Course in Food Production           |
|    |             |                                                       | 6 Months Craftsmanship Course in Food &                   |

|     |                  |                                                                               | Beverage Service                                          |
|-----|------------------|-------------------------------------------------------------------------------|-----------------------------------------------------------|
| 16  | Uttar Pradesh    | Central Institute Of Hotel Management (CIHM), Lucknow                         | 2-Year M.Sc. Hospitality Administration                   |
|     |                  |                                                                               | 3-Year B.Sc. Hospitality & Hotel Administration           |
|     |                  |                                                                               | 1½ Year PG Diploma In Dietetics And Hospital Food Service |
|     |                  |                                                                               | 1½ Year Diploma in Food Production                        |
|     |                  |                                                                               | 1½ Year Diploma in Food & Beverage Service                |
|     |                  |                                                                               | 1½ Year Diploma in Bakery & Confectionery                 |
|     |                  | Indian Institute of Tourism and Travel                                        | MBA( Tourism and Travel Management)                       |
|     |                  | Management (IITTM), Noida                                                     | BBA (Tourism and Travel)                                  |
|     |                  | National Council for Hotel Management and Catering Technology (NCHMCT), Noida | 2-Year M.Sc. Hospitality Administration                   |
| 17  | Maharashtra      | Central Institute Of Hotel Management (CIHM), Mumbai                          | 3-Year B.Sc. Hospitality & Hotel Administration           |
|     |                  |                                                                               | 1½ Year Diploma in Food Production                        |
| 18. | Himachal Pradesh | Central Institute Of Hotel Management (CIHM),                                 | 3-Year B.Sc. Hospitality & Hotel                          |

|    |           | Shimla                                                          | Administration                                  |
|----|-----------|-----------------------------------------------------------------|-------------------------------------------------|
|    |           |                                                                 | 1½ Year Craftsmanship Course in Food Production |
| 19 | Meghalaya | Central Institute Of Hotel Management (CIHM), Shillong          | 3-Year B.Sc. Hospitality & Hotel Administration |
| 19 | Meghalaya | Central Institute Of Hotel Management (CIHM), Shillong          | 1½ Year Diploma in Food & Beverage Service      |
| 20 | J&K       | Central Institute Of Hotel Management (CIHM), Srinagar          | 3-Year B.Sc. Hospitality & Hotel Administration |
| 20 | J&K       | Central Institute Of Hotel Management (CIHM), Srinagar          | 1½ Year Diploma in Food Production              |
| 20 | J&K       | Central Institute Of Hotel Management (CIHM), Srinagar          | 1½ Year Diploma in Food & Beverage Service      |
| 20 | J&K       | Central Institute Of Hotel Management (CIHM), Srinagar          | 1½ Year Diploma in House Keeping Operation      |
| 20 | J&K       | Central Institute Of Hotel Management (CIHM), Srinagar          | 1½ Year Diploma in Front Office Operation       |
| 20 | J&K       | Central Institute Of Hotel Management (CIHM), Srinagar          | 1½ Year Diploma in Bakery & Confectionery       |
| 21 | Kerala    | Central Institute Of Hotel Management(CIHM), Thiruvananthapuram | 3-Year B.Sc. Hospitality & Hotel Administration |
| 21 | Kerala    | Central Institute Of Hotel Management(CIHM), Thiruvananthapuram | 1½ Year Diploma in Food Production              |
| 21 | Kerala    | Central Institute Of Hotel Management(CIHM), Thiruvananthapuram | 1½ Year Diploma in Food & Beverage Service      |

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