Lok Sabha Question No. 2808 (UNSTARRED), answered on 2018-12-28
Subject: Social Security Schemes
Ministry: FINANCE
Asked by: MANOJ RAJORIA

## GOVERNMENT OF INDIA MINISTRY OF FINANCE DEPARTMENT OF FINANCIAL SERVICES

## LOK SABHA

UNSTARRED QUESTION NO. 2808 TO BE ANSWERED ON FRIDAY, DECEMBER 28, 2018/ PAUSHA 7, 1940 (SAKA)

## Social Security Schemes

## 2808. DR. MANOJ RAJORIA:

Will the Minister of FINANCE be pleased to state:

- (a) the number of contributors under Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY), Atal  Pension  Yojana  (APY)  and  Pradhan  Mantri  Suraksha  Bima  Yojana  (PMSBY)  in  the country, year/State-wise;
- (b) whether  any  grievance  redressal  cell  is  available  for  the  contributors  and  if  so,  the details thereof; and
- (c) the details of steps being taken by the Government to popularize the schemes for the informal sectors especially in the backward districts of the country?

## ANSWER

## THE MINISTER OF STATE IN THE MINISTRY OF FINANCE

(SHRI SHIV PRATAP SHUKLA)

- (a):    The details are given in Annexure -I.
- (b):   There  are  various  grievance  redressal  mechanisms  like  PMO  Public  Grievance  (PG) portal,  Centralized  Public  Grievance  Redressal  and  Monitoring  System  (CPGRAM), Central Grievance Management System (CGMS), direct e-mails addressed to website jansuraksha.gov.in  and  toll  free  numbers  at  National  /  State  level.  These  complaints  are followed on regular basis by banks and insurance companies for quick redressal. As per the PFRDA  (Redressal  of  subscribers  Grievances)  Regulations,  2015,  unresolved  grievance beyond thirty days can be escalated by the subscriber to NPS Trust.
- (c):    The steps that have been taken by the Government to popularize the schemes are as under:-
- i) The  Government  as  well  as  the  Public  Sector  insurance  companies  and  banks  had organized massive campaign through media to create awareness amongst large sections of population and also carried outreach efforts to facilitate access to the schemes.
- ii)    Regular advertisements about PMJJBY, PMSBY and APY are being carried out in the newspapers, TV and radio.
- iii) An  exclusive  website www.jansuraksha.gov.in ,  which  hosts  all  relevant  material  / information  including  forms,  rules,  frequently  asked  questions  (FAQs)  etc.  related  to  these schemes in english, hindi and regional languages was created.
- iv)   Posters and banners have been displayed regarding the schemes in various offices of Banks and Insurance Companies across the country.
- v) In  addition,  PFRDA  is  conducting  various  promotional  campaigns  among  the  service providers  like  Log-in  Days,  Elderly  Day-Campaign  etc  to  popularize  and  create  awareness about the APY.

*************

## ANNEXURE- I REFERRED TO IN PART (a) OF LOK SABHA UNSTARRED QUESTION NO. 2808 FOR ANSWER ON DECEMBER 28, 2018.

|   S. No. | State                     | PMSBY*      | PMJJBY*     | APY#     |
|----------|---------------------------|-------------|-------------|----------|
|        1 | ANDAMAN & NICOBAR ISLANDS | 30,508      | 15,548      | 4,472    |
|        2 | ANDHRA PRADESH $$         | 2,71,56,903 | 1,82,15,982 | 8,83,060 |
|        3 | ARUNACHAL PRADESH         | 61,946      | 37,334      | 9,302    |

|   4 | ASSAM                           | 17,06,329   | 6,44,517   | 2,53,209         |
|-----|---------------------------------|-------------|------------|------------------|
|   5 | BIHAR                           | 47,88,530   | 13,78,259  | 13,29,823        |
|   6 | CHANDIGARH                      | 1,91,036    | 53,078     | 19,730           |
|   7 | CHHATTISGARH                    | 51,03,696   | 12,13,399  | 2,17,523         |
|   8 | DADRA & NAGAR HAVELI            | 44,620      | 21,508     | 15,720           |
|   9 | DAMAN & DIU                     | 34,542      | 15,583     | 27,428           |
|  10 | GOA                             | 2,45,218    | 1,17,666   | 45,200           |
|  11 | GUJARAT                         | 55,71,992   | 23,27,022  | 6,42,476         |
|  12 | HARYANA                         | 29,33,778   | 8,65,248   | 2,83,324         |
|  13 | HIMACHAL PRADESH                | 10,19,889   | 2,61,165   | 90,356           |
|  14 | JAMMU & KASHMIR                 | 7,35,704    | 3,12,101   | 50,451           |
|  15 | JHARKHAND                       | 19,65,777   | 5,05,320   | 2,92,156         |
|  16 | KARNATAKA                       | 69,19,503   | 31,61,583  | 9,52,897         |
|  17 | KERALA                          | 39,85,965   | 8,24,604   | 3,02,603         |
|  18 | LAKSHADWEEP                     | 5,721       | 1,670      | 4,510            |
|  19 | MADHYA PRADESH                  | 79,04,010   | 19,63,265  | 6,72,326         |
|  20 | MAHARASHTRA                     | 85,33,262   | 36,27,567  | 10,51,175        |
|  21 | MANIPUR                         | 97,059      | 32,774     | 16,189           |
|  22 | MEGHALAYA                       | 90,233      | 44,713     | 25,132           |
|  23 | MIZORAM                         | 85,065      | 54,431     | 17,368           |
|  24 | NAGALAND                        | 52,190      | 20,328     | 49,944           |
|  25 | NCT OF DELHI                    | 23,06,344   | 9,06,935   | 2,36,748         |
|  26 | ORISSA                          | 39,98,889   | 10,51,672  | 4,44,884         |
|  27 | PUDUCHERRY                      | 2,06,521    | 68,810     | 30,167           |
|  28 | PUNJAB                          | 35,41,879   | 6,61,613   | 4,15,150         |
|  29 | RAJASTHAN                       | 53,11,087   | 15,28,381  | 6,30,627         |
|  30 | SIKKIM                          | 50,782      | 28,410     | 50,061           |
|  31 | TAMIL NADU                      | 74,27,898   | 25,19,541  | 11,40,943        |
|  32 | TELANGANA                       | 60,47,449   | 20,14,964  | 3,80,226         |
|  33 | TRIPURA                         | 3,48,788    | 1,09,620   | 40,004           |
|  34 | UTTAR PRADESH                   | 1,32,39,776 | 34,69,306  | 19,75,017        |
|  35 | UTTARAKHAND                     | 14,03,124   | 3,53,247   | 1,15,205         |
|  36 | WEST BENGAL                     | 61,20,615   | 13,59,111  | 8,35,747         |
|  37 | Others & Non-CBS Enrolments *** | 1,34,52,298 | 59,86,796  | Total=135,51,153 |

Source: Gross Enrollment as uploaded by banks on Jansuraksha portal as on 31/10/2018 subject to verification of eligibility, etc.

# Enrollment under APY as on 19.12.2018.