Lok Sabha Question No. 2993 (UNSTARRED), answered on 2019-12-06
Subject: Complaints against Sub-standard Food Items
Ministry: HEALTH AND FAMILY WELFARE
Asked by: Jayant Sinha

## GOVERNMENT OF INDIA MINISTRY OF HEALTH AND FAMILY WELFARE DEPARTMENT OF HEALTH AND FAMILY WELFARE

## LOK SABHA UNSTARRED QUESTION NO. 2993 TO BE ANSWERED ON 6 TH DECEMBER, 2019

## COMPLAINTS AGAINST S UB - STANDARD FOOD ITEMS

## 2993. SHRI JAYANT SINHA:

Will the Minister of HEALTH AND FAMILY WELFARE be pleased to state:

- (a) the number of complaints received regarding the sale of stale junk food in restauran during each of the last three years;
- (b) whether the Government regulates the sale of food facilitated by online aggregators i country and if so, the details thereof;
- (c) the details of number of manufacturers who have been convicted due to production and of sub - standard food items in the co untry during the said period; and
- (d) the measures being taken by the Government to regulate food restaurants?

## ANSWER THE MINISTER OF STATE IN THE MINISTRY OF HEALTH AND FAMILY WELFARE (SHRI ASHWINI KUMAR CHOUBEY)

- (a) &(c):The implementation and enforcement of Food Safety and Standards Act, 2006 and Rules  and  Regulations  made  thereunder  primarily  rests  with  State/UT  Governments. statement  giving  details  of  food  samples  analyzed,  found  non - conforming  and  action  taken against the defaulting Food Business Operators (FBOs) for the last three years is prov Annexure.
- (b): Food  Safety  and  Standards  Authority  of  India  (FSSAI)  has  formulated  guidelines operations  of  E - Commerce  Food  Business  Operators  (FBOs)  and  the  same  have  been operationalized by FSSAI. The responsibilities of FBO and E - Commerce aggregators, handling ofconsumer concerns, recall of products etc. are also specified in the guidelines.
- (d): FSSAI has issued revised 'General Requirements on Hygienic and Sanitary Practices'   to be  followed  by  all  Food  Business  Operators  engaged  in  catering  or  food  servic e  operations. These have been operationalised and are required to be followed by all such establishmen cases of non - compliance, penal action is initiated against the defaulting Food Business Oper as per provisions of FSS Act, Rules and Regulati ons made there under.

FSSAI has introduced Food Safety Display Boards (FSDBs) for various food businesse including catering sector. These Boards not only display the FSSAI registration/license but also convey to the consumers about the appropriate food s f ty and hygiene practices to be followed by the Food Business Operators (FBOs) in their establishments. They further pr consumers with contact numbers for feedback, queries and complaints. FSDB for the cater sector has been made mandatory. Training on Hygiene and sanitary practices is being provided to food safety supervisors of food establishments.

## Annexure

| Statement regarding number of samples of food products analyzed, found non - conforming and prosecution launched during the last th ree years   | Statement regarding number of samples of food products analyzed, found non - conforming and prosecution launched during the last th ree years   | Statement regarding number of samples of food products analyzed, found non - conforming and prosecution launched during the last th ree years   | Statement regarding number of samples of food products analyzed, found non - conforming and prosecution launched during the last th ree years   | Statement regarding number of samples of food products analyzed, found non - conforming and prosecution launched during the last th ree years   | Statement regarding number of samples of food products analyzed, found non - conforming and prosecution launched during the last th ree years   |
|-------------------------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------|
| Year                                                                                                                                            | No. of samples analyzed                                                                                                                         | No. of samples found non - confirming                                                                                                           | No. of Civil/ Criminal cases Launched                                                                                                           | Convictions                                                                                                                                     | No. of cases in which Penalties imposed / Amount raised                                                                                         |
| 2016- 17                                                                                                                                        | 78340                                                                                                                                           | 18325                                                                                                                                           | 13080                                                                                                                                           | 1605                                                                                                                                            | 4757/Rs.17,01,93,266                                                                                                                            |
| 2017- 18                                                                                                                                        | 99353                                                                                                                                           | 24262                                                                                                                                           | 15121                                                                                                                                           | 5198                                                                                                                                            | 7627/Rs.26,35,41,067                                                                                                                            |
| 2018- 19                                                                                                                                        | 106459                                                                                                                                          | 30415                                                                                                                                           | 21363                                                                                                                                           | 701                                                                                                                                             | 12734/Rs.32,57,78,087                                                                                                                           |