Lok Sabha Question No. 4125 (UNSTARRED), answered on 2020-03-18
Subject: Postal Life Insurance
Ministry: COMMUNICATIONS
Asked by: Ganesan Selvam, Sunil Dattatray Tatkare, Dhanush M Kumar, Heena Vijaykumar Gavit, Gautham Sigamani Pon

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF POSTS

## LOK  SABHA UNSTARRED QUESTION NO. 4125 TO BE ANSWERED ON 18 TH  MARCH, 2020

## POSTAL LIFE INSURANCE

## †4125.  SHRI SELVAM G.:

SHRI SUNIL DATTATRAY TATKARE:

SHRI DHANUSH M. KUMAR:

DR. HEENA GAVIT:

SHRI GAUTHAM SIGAMANI PON:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) the  present  status  of  the  Postal  Life  Insurance  (PLI)  policy  in  the  country,  State/UT-wise including Tamil Nadu and Maharashtra;
- (b) whether the Government has achieved the objective of the said policy since its inception and if so, the details thereof and if not, the reasons therefor;
- (c) the details and the salient features of various types of financial products offered under PLI along with the number of beneficiaries covered under the PLI as on date, State/UT-wise and product-wise and the new beneficiaries added during each of the last three years, State/UT-wise;
- (d) the number of PLI agents working at present and the incentives offered to them, State/UT-wise;
- (e) whether the Government has proposed any training programmes for PLI agents on the lines of the programmes run by the Insurance Regulatory Authority of India (IRDA) to increase the subscribers base of PLI in the country and if so, the details thereof and the steps taken by the Government in this regard; and
- (f) the steps taken by the Government to dispose pending claims of insurance policy in various post offices in a time bound manner?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS, HUMAN RESOURCE DEVELOPMENT AND ELECTRONICS & INFORMATION TECHNOLOGY (SHRI SANJAY DHOTRE)

- (a) As on date, there are 64,62,874 Postal Life Insurance (PLI) policies in the country. Postal Circle (State/UT)  -  wise  number  of  PLI  policies  including  Tamil  Nadu  and  Maharashtra  is  enclosed  as Annexure-I.
- (b) Yes, Sir. The Government has substantially achieved the objective of Postal Life Insurance (PLI) policy since its inception in 1884. Benefits of PLI were available to Government and semi-Government employees,  which  have  recently  been extended to  professionals  and  employees  of  listed  companies  of NSE (National Stock Exchange) and BSE (Bombay Stock Exchange) in October, 2017.

(c) Details and salient features of six (6) types of insurance products offered under the  Postal Life Insurance (PLI) Scheme are as under:

| Product Name                | Suraksha (Whole Life Assurance)                       | Santosh (Endowment Assurance)                                     | Suvidha (Convertible Whole Life Assurance)               | Sumangal (Anticipated Endowment Assurance)                                                                        | Yugal Suraksha (Joint Life Assurance)     | Bal Jeevan Bima (Children Policy)   |
|-----------------------------|-------------------------------------------------------|-------------------------------------------------------------------|----------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------|-------------------------------------------|-------------------------------------|
| Maturity age/ Policy term   | At the age of 80 years or death, whichever is earlier | At the pre- determined age of 35, 40, 45, 50, 55, 58, or 60 years | Can be converted to an endowment assurance after 5 years | Policy term of 15 years or 20 years                                                                               | Policy Term - Min :5 years Max : 20 years | Maturity age: 18 to 25 years        |
| Entry age limits (in years) | 19 to 55                                              | 19 to 55                                                          | 19 to 50                                                 | 19 to 40 (20 years term) / 19 to 45 (15 years term)                                                               | 21 to 45 (both spouses)                   | Child: 5 to 20 Parent : Max 45      |
| Sum assured limit (in Rs.)  | 20,000 to 50 Lakhs                                    | 20,000 to 50 Lakhs                                                | 20,000 to 50 Lakhs                                       | 20,000 to 50 Lakhs                                                                                                | 20,000 to 50 Lakhs                        | 20,000 to 3 Lakhs                   |
| Survival benefit            |                                                       |                                                                   |                                                          | Term 15 : 20% in year 6, 9, 12 and balance on maturity Term 20: 20% in year 8, 12, and 16 and balance on maturity |                                           |                                     |
| Loan facility               | After 4 years                                         | After 3 years                                                     | After 4 years                                            |                                                                                                                   | After 3 years                             |                                     |

Number of beneficiaries covered under PLI as on date (State/UT - wise and product - wise) is enclosed as Annexure - I. New beneficiaries added in PLI during each of the last three years (State/UTwise) is enclosed as Annexure - II.

(d) Postal Circle (State/UT) - wise number of PLI agents and the incentive paid to them during the last year FY 2018-19 is enclosed as Annexure-III.

(e) To  increase  the  subscriber  base  of  PLI  in  the  country,  sales  force  of  PLI  comprising  of Departmental  Employees,  Gramin  Dak  Sevaks  and  Direct  Agents  are  given  in-house  training  through various institutions and licentiate training in coordination with the Insurance Institute of India, Mumbai, an institute recognized by the Insurance Regulatory and Development Authority of India.

(f) Regular  monitoring  is  done  at  all  levels,  including  Circle/Regional/Divisional  level  to  settle claims of insurance policies in time bound manner as per Citizen Charter norms.

Annexure referred to in reply of para (a) and (c) of Lok Sabha Unstarred Question Number 4125 to be answered on 18 th  March, 2020 raised by Hon'ble Members of Parliament Shri Selvam G., Shri Sunil Dattatray Tatkare, Shri Dhanush M. Kumar, Dr. Heena Gavit and Shri Gautham Sigamani Pon regarding 'Postal Life Insurance'

## Number of PLI policies as on date (State/UT-wise & Product-wise)

| NAME OF Circle                                                                                  |   Suraksha - WLA |   Suvidha- CWLA |   Santosh- EA |   Sumangal- AEA |   Joint Life - YS |   Children Policy -CP |   Total Policies |
|-------------------------------------------------------------------------------------------------|------------------|-----------------|---------------|-----------------|-------------------|-----------------------|------------------|
| ANDHRAPRADESH                                                                                   |             7757 |            7702 |        301527 |            2659 |              9701 |                    63 |           329409 |
| APS                                                                                             |             1037 |             463 |       1051592 |           12949 |              2640 |                    75 |          1068756 |
| ASSAM                                                                                           |              942 |             525 |        119903 |            1255 |              2271 |                   140 |           125036 |
| BIHAR                                                                                           |             1231 |             299 |        128857 |            1671 |              4391 |                    17 |           136466 |
| CHHATTISGARH                                                                                    |             2130 |             635 |         63681 |            1254 |              1080 |                   107 |            68887 |
| DELHI (Including UT of Delhi)                                                                   |             1071 |             629 |        137579 |            3061 |              3233 |                    17 |           145590 |
| GUJARAT (including UT of Dadra and Nagar Haveli, Daman &Diu)                                    |            11635 |           15158 |        507497 |            8640 |             12976 |                    64 |           555970 |
| HARYANA                                                                                         |              449 |             157 |        103734 |            2259 |               600 |                    20 |           107219 |
| HIMACHAL PRADESH                                                                                |              414 |              86 |         96550 |            1672 |              1141 |                    54 |            99917 |
| JAMMU AND KASHMIR (including UT of Jammu & Kashmir, Ladakh)                                     |              314 |             104 |         51578 |            2016 |               207 |                     1 |            54220 |
| JHARKHAND                                                                                       |             2697 |             115 |        103884 |            2112 |              1373 |                    13 |           110194 |
| KARNATAKA                                                                                       |             4396 |            7536 |        527535 |            8108 |              6544 |                   156 |           554275 |
| KERALA (including UT of Lakshadweep)                                                            |             4670 |           13708 |        149056 |            1962 |               552 |                     9 |           169957 |
| MADHYAPRADESH                                                                                   |             9339 |            3894 |        176948 |            1299 |              5938 |                    59 |           197477 |
| MAHARASHTRA                                                                                     |            20585 |           13917 |        600453 |            9134 |             19542 |                   332 |           663963 |
| NORTH EAST (including states Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland &Tripura) |              209 |              45 |         50876 |             759 |               782 |                   198 |            52869 |
| ODISHA                                                                                          |             3313 |            1467 |        206122 |            2744 |              2305 |                   127 |           216078 |
| PUNJAB (including UT of Chandigarh)                                                             |              439 |              61 |         92027 |            1028 |               439 |                     5 |            93999 |
| RAJASTHAN                                                                                       |             2548 |            2680 |        221214 |            5039 |              5311 |                    58 |           236850 |
| TAMIL NADU (including UT of Puducherry)                                                         |             3570 |             442 |        577233 |            5166 |              4620 |                   685 |           591716 |
| TELANGANA                                                                                       |             4820 |            5785 |        172429 |            1974 |              6719 |                    25 |           191752 |
| UTTAR PRADESH                                                                                   |            11795 |             693 |        314876 |            2035 |              4379 |                    79 |           333857 |
| UTTARAKHAND                                                                                     |              244 |             229 |         60807 |             688 |               709 |                    33 |            62710 |
| WEST BENGAL (including Sikkim state &UTof Andaman                                               |             5330 |            1748 |        282688 |            2120 |              3751 |                    70 |           295707 |
| TOTAL                                                                                           |           100935 |           78078 |       6098646 |           81604 |            101204 |                  2407 |          6462874 |

Annexure referred to in reply of para (c) of Lok Sabha Unstarred Question Number 4125 to be answered  on  18 th March,  2020  raised  by  Hon'ble  Members  of  Parliament  Shri  Selvam  G.,  Shri Sunil Dattatray Tatkare, Shri Dhanush M. Kumar, Dr. Heena Gavit and Shri Gautham Sigamani Pon regarding 'Postal Life Insurance'

## New Beneficiaries added in PLI during each of the last three years

| SL.NO.   | NAMEOF CIRCLE                                                                                   | FINANCIAL YEAR   | FINANCIAL YEAR   | FINANCIAL YEAR   |
|----------|-------------------------------------------------------------------------------------------------|------------------|------------------|------------------|
| SL.NO.   | NAMEOF CIRCLE                                                                                   | 2016-17          | 2017-18          | 2018-19          |
| 1        | ANDHRA PRADESH                                                                                  | 15033            | 14411            | 14592            |
| 2        | ASSAM                                                                                           | 4506             | 6006             | 9215             |
| 3        | BIHAR                                                                                           | 8449             | 9328             | 10373            |
| 4        | CHHATTISGARH                                                                                    | 2296             | 3871             | 4971             |
| 5        | DELHI (Including UT of Delhi)                                                                   | 5696             | 6473             | 7460             |
| 6        | GUJARAT (including UT of Dadra and Nagar Haveli, Daman &Diu)                                    | 15035            | 21483            | 21193            |
| 7        | HARYANA                                                                                         | 2804             | 3741             | 3787             |
| 8        | HIMACHAL PRADESH                                                                                | 3286             | 4159             | 4959             |
| 9        | JAMMU AND KASHMIR (including UT of Jammu &Kashmir, Ladakh)                                      | 1151             | 1312             | 1220             |
| 10       | JHARKHAND                                                                                       | 2927             | 5266             | 5284             |
| 11       | KERALA (including UT of Lakshadweep)                                                            | 8478             | 10700            | 11557            |
| 12       | KARNATAKA                                                                                       | 20292            | 25125            | 40928            |
| 13       | MAHARASHTRA                                                                                     | 22630            | 25392            | 23352            |
| 14       | MADHYAPRADESH                                                                                   | 11171            | 11925            | 12136            |
| 15       | NORTH EAST (including states Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland &Tripura) | 3198             | 4732             | 3348             |
| 16       | ODISHA                                                                                          | 5837             | 10022            | 14957            |
| 17       | PUNJAB (including UT of Chandigarh)                                                             | 3526             | 3911             | 5024             |
| 18       | RAJASTHAN                                                                                       | 7966             | 12185            | 15922            |
| 19       | TAMIL NADU (including UT of Puducherry)                                                         | 12856            | 23444            | 41242            |
| 20       | TELANGANA                                                                                       |                  | 6862             | 7752             |
| 21       | UTTAR PRADESH                                                                                   | 14861            | 14438            | 12675            |
| 22       | UTTARAKHAND                                                                                     | 1710             | 2078             | 3049             |
| 23       | WEST BENGAL (including Sikkim state& UT of Andaman and Nicobar Islands)                         | 6954             | 11770            | 14912            |
| 24       | ARMY POSTAL SERVICE (APS)                                                                       | 32661            | 5020             | 0*               |
| TOTAL    | TOTAL                                                                                           | 213323           | 243654           | 289908           |

Annexure referred to in reply of para (d) of Lok Sabha Unstarred Question Number 4125 to be answered  on  18 th March,  2020  raised  by  Hon'ble  Members  of  Parliament  Shri  Selvam  G.,  Shri Sunil Dattatray Tatkare, Shri Dhanush M. Kumar, Dr. Heena Gavit and Shri Gautham Sigamani Pon regarding 'Postal Life Insurance'

## Postal Circle (State/UT) - wise number of PLI Agents and Incentive paid during FY 2018-19

| SL.NO.   | NAMEOF CIRCLE                                                                                      | TOTAL NUMBER OF PLI AGENTS   | INCENTIVE (Rs. in Crores)   | INCENTIVE (Rs. in Crores)   |
|----------|----------------------------------------------------------------------------------------------------|------------------------------|-----------------------------|-----------------------------|
| SL.NO.   | NAMEOF CIRCLE                                                                                      | TOTAL NUMBER OF PLI AGENTS   | PLI 2018-19                 | RPLI                        |
| 1        | ANDHRA PRADESH                                                                                     | 5535                         | 0.04                        | 0.72                        |
| 2        | ASSAM                                                                                              | 11108                        | 1.33                        | 0.72                        |
| 3        | BIHAR                                                                                              | 11725                        | 1.43                        | 0.77                        |
| 4        | CHHATTISGARH                                                                                       | 9302                         | 0.72                        | 0.60                        |
| 5        | DELHI (Including UT of Delhi)                                                                      | 699                          | 2.54                        | 0.36                        |
| 6        | GUJARAT (including UT of Dadra and Nagar Haveli, Daman &Diu)                                       | 2948                         | 5.39                        | 1.23                        |
| 7        | HARYANA                                                                                            | 915                          | 1.35                        | 0.56                        |
| 8        | HIMACHAL PRADESH                                                                                   | 4228                         | 0.40                        | 0.82                        |
| 9        | JAMMU AND KASHMIR (including UT of Jammu &Kashmir, Ladakh)                                         | 893                          | 0.06                        | 0.01                        |
| 10       | JHARKHAND                                                                                          | 17445                        | 0.96                        | 0.16                        |
| 11       | KERALA (including UT of Lakshadweep)                                                               | 15788                        | 1.12                        | 1.75                        |
| 12       | KARNATAKA                                                                                          | 22271                        | 3.96                        | 2.85                        |
| 13       | MAHARASHTRA                                                                                        | 13371                        | 0.37                        | 0.99                        |
| 14       | MADHYAPRADESH                                                                                      | 1642                         | 1.61                        | 0.67                        |
| 15       | NORTH EAST (including states of Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland &Tripura) | 742                          | 0.86                        | 0.60                        |
| 16       | ODISHA                                                                                             | 1239                         | 1.85                        | 2.70                        |
| 17       | PUNJAB (including UT of Chandigarh)                                                                | 2938                         | 0.69                        | 0.48                        |
| 18       | RAJASTHAN                                                                                          | 11113                        | 1.23                        | 0.91                        |
| 19       | TAMIL NADU (including UT of Puducherry)                                                            | 11727                        | 3.12                        | 3.49                        |
| 20       | TELANGANA                                                                                          | 15113                        | 0.20                        | 0.96                        |
| 21       | UTTAR PRADESH                                                                                      | 7470                         | 1.12                        | 1.03                        |
| 22       | UTTARAKHAND                                                                                        | 9252                         | 0.46                        | 0.54                        |
| 23       | WEST BENGAL (including Sikkim state &UTof Andaman and Nicobar Islands)                             | 14674                        | 1.88                        | 1.65                        |
| TOTAL    | TOTAL                                                                                              | 192138                       | 32.69                       | 24.57                       |

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