Lok Sabha Question No. 1798 (UNSTARRED), answered on 2018-07-27
Subject: CGHS Dispensaries
Ministry: HEALTH AND FAMILY WELFARE
Asked by: ANJU BALA, Tejpratap Singh,Yadav

## GOVERNMENT OF INDIA MINISTRY OF HEALTH AND FAMILY WELFARE DEPARTMENT OF HEALTH AND FAMILY WELFARE

## LOK SABHA UNSTARRED QUESTION NO. 1798 TO BE ANSWERED ON 27 th JULY, 2018

## CGHS DISPENSARIES

|                                                                                                                                              | SHRI TEJ PRATAP SINGH YADAV:                                                                                                                 |
|----------------------------------------------------------------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------------------------------------------|
| Will the Minister of HEALTH AND FAMILY WELFARE be pleased to state:                                                                          | Will the Minister of HEALTH AND FAMILY WELFARE be pleased to state:                                                                          |
| (a) the details of posts of doctors and paramedical staff lying vacant in CGHS, State - wise;                                                | (a) the details of posts of doctors and paramedical staff lying vacant in CGHS, State - wise;                                                |
| (c) the details of CGHS dispensaries lying non - functional, State/UT - wiseincluding Delhi;                                                 | (c) the details of CGHS dispensaries lying non - functional, State/UT - wiseincluding Delhi;                                                 |
| (d) whether the Government has prepared the panel of Doctors/staff for the newly constructed dispensaries and if so, thedetails thereof; and | (d) whether the Government has prepared the panel of Doctors/staff for the newly constructed dispensaries and if so, thedetails thereof; and |
| (e) whether the Government has received any proposal to cover Varanasi under CGHS and if the Government's reaction thereto?                  | (e) whether the Government has received any proposal to cover Varanasi under CGHS and if the Government's reaction thereto?                  |
| ANSWER THE MINISTER OF STATE IN THE MINISTRY OF HEALTH AND FAMILY WELFARE (SMT. ANUPRIYA PATEL )                                             | ANSWER THE MINISTER OF STATE IN THE MINISTRY OF HEALTH AND FAMILY WELFARE (SMT. ANUPRIYA PATEL )                                             |
| (a):                                                                                                                                         | The details of posts of doctors and paramedical staff lying vacant Annexure-I and Annexure -II respectively.                                 |
| (b): thereon                                                                                                                                 | The details of complaints received against doctors of CGHS Dispensary during the last three years is a t Annexure -III.                      |
| (c): Delhi                                                                                                                                   | -                                                                                                                                            |
| East Patel Nagar and Daryaganj are merged with nearby CGHS Wellness Centre                                                                   | East Patel Nagar and Daryaganj are merged with nearby CGHS Wellness Centre                                                                   |
| Jammu -                                                                                                                                      | Jammu -                                                                                                                                      |
| One postal dispensary taken over by CGHS - shall be started after relocation of                                                              | One postal dispensary taken over by CGHS - shall be started after relocation of                                                              |
| (d):                                                                                                                                         | No separate panels are prepared. Doctors and Staff are posted as per existing resources.                                                     |
| (e):                                                                                                                                         | Yes; the Government has decided to open a new C GHS Wellness Centre in Varanasi.                                                             |

## STATEMENT SHOWING DETAILS OF VACANT POSTS IN R/O MEDICAL OFFICERS IN CGHS CITIES

| SI. No.   | CGHS City       |   Sanctioned Posts |   Vacant Posts |
|-----------|-----------------|--------------------|----------------|
| 1         | Ahmedabad       |                 28 |             14 |
| 2         | Allahabad       |                 38 |             18 |
| 3         | Bangalore       |                 56 |              2 |
| 4         | Bhopal          |                  6 |              1 |
| 5         | Indore          |                  2 |              1 |
| 6         | Chandigarh      |                  7 |              0 |
| 7         | Chennai         |                 69 |             13 |
| 8         | Puducherry      |                  2 |              0 |
| 9         | Delhi           |                907 |            207 |
| 10        | Hyderabad       |                110 |             16 |
| 11        | Vishakhapatanam |                  2 |              0 |
| 12        | Jaipur          |                 41 |              2 |
| 13        | Kanpur          |                 57 |             24 |
| 14        | Kolkata         |                 91 |              7 |
| 15        | Lucknow         |                 61 |             12 |
| 16        | Meerut          |                 28 |              5 |
| 17        | Mumbai          |                115 |             26 |
| 18        | Nagpur          |                 54 |              9 |
| 19        | Patna           |                 31 |              2 |
| 20        | Pune            |                 47 |              2 |
| 21        | Bhubaneswar     |                  8 |              0 |
| 22        | Ranchi          |                  9 |              0 |
| 23        | Dehradun        |                  7 |              0 |
| 24        | Guwahati        |                 16 |              7 |
| 25        | Jabalpur        |                 23 |             13 |
| 26        | Shillong        |                  8 |              4 |
| 27        | Trivandrum      |                 13 |              0 |
| 28        | Jammu           |                  4 |              2 |
| 29        | Shimla          |                  2 |              0 |
| 30        | Agartala        |                  2 |              1 |
| 31        | Imphal          |                  2 |              1 |
| 32        | Kohima          |                  1 |              0 |
| 33        | Gandhinagar     |                  2 |              0 |
| 34        | Gangtok         |                  1 |              0 |
| 35        | Aizwal          |                  1 |              1 |
| 36        | Raipur          |                  2 |              1 |
| 37        | Panaji          |                  1 |              0 |
|           | Total           |               1854 |            396 |

## STATEMENT SHOWING DETAILS OF VACANT POSTS IN R/O PARAMEDICAL STAFF IN CGHS CITIES

| SI. No.   | CGHS City                 |   Sanctioned Posts |   Vacant Posts |
|-----------|---------------------------|--------------------|----------------|
| 1         | Ahemdabad                 |                 82 |             05 |
| 2         | Allahabad                 |                 71 |             27 |
| 3         | Bangalore                 |                113 |             29 |
| 4         | Bhopal                    |                 18 |             02 |
| 5         | Bhubaneswar               |                 24 |             14 |
| 6         | Chandigarh                |                 06 |             01 |
| 7         | Chennai                   |                149 |             61 |
| 8         | Dehradun                  |                 12 |             10 |
| 9         | Delhi                     |               1346 |            518 |
| 10        | Guwahati                  |                 36 |             06 |
| 11        | Hyderabad + Visakhapatnam |                162 |             87 |
| 12        | Jaipur                    |                 88 |             04 |
| 13        | Jammu                     |                 09 |             09 |
| 14        | Jabalpur                  |                 38 |             06 |
| 15        | Kanpur                    |                105 |             53 |
| 16        | Kolkata                   |                177 |             64 |
| 17        | Lucknow                   |                108 |             31 |
| 18        | Meerut                    |                 68 |             22 |
| 19        | Mumbai                    |                292 |             40 |
| 20        | Nagpur                    |                105 |             29 |
| 21        | Patna                     |                 62 |             30 |
| 22        | Pune                      |                 99 |             05 |
| 23        | Ranchi                    |                 20 |             02 |
| 24        | Shillong                  |                 17 |             09 |
| 25        | Trivendrum                |                 28 |             10 |
| 26        | Gandhinagar               |                 03 |             00 |
| 27        | Indore                    |                 03 |             00 |
| 28        | Shimla                    |                 03 |             02 |
| 29        | Puducherry                |                 03 |             01 |
| 30        | Aizwal                    |                 02 |             00 |
| 31        | Gangtok                   |                 02 |             00 |
| 32        | Kohima                    |                 02 |             00 |
| 33        | Panaji                    |                 02 |             02 |
| 34        | Raipur                    |                 03 |             01 |
| 35        | Agartala                  |                 03 |             03 |
| 36        | Imphal                    |                 03 |             02 |
| Total     | Total                     |               3264 |           1085 |

## ANNEXURE - III

## STATEMENT SHOWING DETAILS OF COMPLAINTS RECEIVED AGAINST DOCTORS OF CGHS DISPENSAY AND ACTION TAKEN THEREON DURING THE LAST THREE YEARS

| STATE          | CGHS CITY   | AGAINST                                                                                 | ALLEGATIONS                                                                    | ACTION TAKEN                          |
|----------------|-------------|-----------------------------------------------------------------------------------------|--------------------------------------------------------------------------------|---------------------------------------|
| Bihar          | Patna       | CGHS Doctors in general                                                                 | For not providing treatment and medicines to beneficiaries                     | Medicine sof same salt issued .       |
|                | Patna       | Dr. Anju Kumari                                                                         | Misbehaviour                                                                   | Instructions have been to be polite . |
|                | Patna       | Dr. Namrata Kumari, CMO Dr. Vibha Sinha, CMO (NFSG), Dr. Sanjay Kumar Sinha, CMO (NFSG) | Corruption                                                                     | Disciplinary proceedings initiated.   |
| Gujarat        | Ahmedabad   | Dr. Jayesh Mehta                                                                        | Misbehavior                                                                    | Advised to be polite .                |
| Jharkhand      | Ranchi      | Two Senior Doctors                                                                      | For transferring of doctors                                                    | Resolved                              |
| Karnataka      | Bangalore   | Dr. Maruthi Ramana, CMO (I/c)                                                           | Refusal to see patient                                                         | Resolved                              |
|                | Bangalore   | Dr. Nandish                                                                             | Harsh behavior                                                                 | Resolved                              |
| Madhya Pradesh | Bhopal      | Dr. S.D.Sen, A contractual MO                                                           | Issue of medicines                                                             | Matter was resolved .                 |
|                | Bhopal      | Dr. Alok Mishra, CMO (I/c)                                                              | Prescribing and issue of medicine                                              | Resolved                              |
|                | Jabalpur    | Dr. Meena Dubey, CMO (NFSG)                                                             | For prescribing 30 tab of Vidalglyptin instead of demand of 120 tab by patient | Resolved.                             |

|             |          | Dr. Meena Dubey                   | M isbehavio ur                                                                             | Not found correct.                                       |
|-------------|----------|-----------------------------------|--------------------------------------------------------------------------------------------|----------------------------------------------------------|
|             |          | Dr. Pramod Pandey                 | Less quantity of medicine was issued                                                       | Resolved                                                 |
|             |          | Dr. Dhwani Manvatkar, MO          | (Irresponsible behaviour, senior citizen compelled to stand in long queue)                 | Resolved .                                               |
|             |          | Dr.Praveen Bellwalkar, MO         | (Non issue of medicine)                                                                    | Resolved                                                 |
| Maharashtra | Mumbai   | Dr. Shivchand Naik, MO,           | refused to give injection to female patient as sister was there                            | not Not found correct.                                   |
|             |          | Dr. Savale, CMO(NFSG),            | replied rudely on phone                                                                    | Resolved                                                 |
|             |          | Dr.Misal, CMO(NGSG)               | Rude behaviour, comes late                                                                 | Not found correct.                                       |
|             |          | Dr. Chandola                      | Tab. Tamdura was given instead of Afdura.                                                  | Tab. Explanation -Substitution permitted with same salt. |
|             | Pune     | Dr. N.S. Sayalwar & Dr. R.K. More | Leaving dispensary premises within wo rking hours keeping patients & Sr. Citizens waiting. | Both doctors were instructed not to repeat same in       |
|             |          | Dr. N.S. Sayalwar                 | Non - issue of one day medical certificate & misbehaviour                                  | Resolved .                                               |
|             |          | Dr. V. Kaushik                    | Non issue of reference memo                                                                | Resolved .                                               |
| Uttrakhand  | Dehradun | Dr. Janki Jangpangi,              | Rude behaviour                                                                             | Action initiated.                                        |

|                 |            | CMO(SAG)                                      |                                              |                                      |
|-----------------|------------|-----------------------------------------------|----------------------------------------------|--------------------------------------|
|                 | Kanpur     | Dr.Pankaj Sehti,CMO(SAG)& Dr. Rekha Kumr, SMO | Bad behaviour                                | Resolved .                           |
|                 |            | Dr. S.M. Shula, CMO(SAG)                      | Taking money from Regency Hospital           | Inquiry committee constituted.       |
|                 |            | Dr. Neha Agarwal, SMO                         | Bad behaviour                                | Advisory issued for better behaviour |
|                 |            | Dr. Hari Singh, CMO(NFSG)                     | Private Practice                             | I inquiry committee constituted.     |
|                 | Lucknow    | Dr. Pangtey                                   | Irresponsible and -non competence of doctors | Resolved .                           |
| West Bengal     | Kolkatta   | Dr. A.G. Das, Consultant gynecologist         | Private Practice                             | Disciplinary action has initiated    |
|                 |            | CMO Incharge- WC no 1                         | R ude behaviour                              | Resolved .                           |
|                 |            | Dr. P. K. Saha                                | For referring to wrong department            | Resolved .                           |
| Chandigarh(U.T) | Chandigarh | Dr.Rajneesh Singhal, CMO                      | Misbehaviour                                 | Resolved .                           |
|                 |            | Dr. Rajneesh Singhal, CMO                     | Misbehaviour                                 | Resolved .                           |
|                 | Chandigarh | Dr. Rajneesh Singhal, CMO                     | Misbehaviour                                 | Resolved .                           |
|                 |            | Dr. Kanwaljeet Singh(Contractual Doctor)      | Non issue of medicines                       | Resolved .                           |
|                 |            | Dr.Rajneesh Singhal, CMO                      | Non issue of medicines/misbehaviour          | Resolved .                           |
|                 |            | Dr. Rajneesh Singhal, CMO                     | Non issue of medicines/misbehaviour          | Resolved .                           |
|                 |            | Dr. Sunita Chaudhary,                         | Non issue of registration no. due to         | Resolved .                           |

|           | CMO(NFSG)                            | rush in the WC                                            |            |
|-----------|--------------------------------------|-----------------------------------------------------------|------------|
| Delhi/NCR | Dr. Pramod Kumar (Contractual Doctor | Misbehavior, and non issue of medicines                   | Resolved . |
| Delhi/NCR | CMO I/C                              | Mis Management of WC                                      | Resolved . |
| Delhi/NCR | Dr. K S Rana                         | Not attending her mother properly.                        | Resolved . |
| Delhi/NCR | Dr. Nirmala Rani                     | Misbehaviour with the Patients.                           | Resolved . |
| Delhi/NCR | Dr. Promilla Chakravarthy            | Rude behavior with beneficiaries                          | Resolved . |
| Delhi/NCR | Dr. Neena Ahuja                      | Refusal to issue medicines to a beneficiary               | Resolved . |
| Delhi/NCR | Dr. Cassia                           | MarandiRefusal to issue medicines demanded by beneficiary | Resolved . |
| Delhi/NCR | Dr. Vandana Chakravarthy             | Refusal to issue medicines.                               | Resolved . |
| Delhi/NCR | CMO I/c Janakpur - 1 Ayurvedic       | Misbehavior                                               | Resolved . |
| Delhi/NCR | CMO I/c Paschim Vihar                | Misbehavior                                               | Resolved . |
| Delhi/NCR | Dr. Ashok Khurana                    | Rude behavior                                             | Resolved . |
| Delhi/NCR | Dr.Sudama Jeswani                    | Unnecessary harassment                                    | Resolved . |
| Delhi/NCR | Dr. G. S. Bains                      | Misbehavior                                               | Resolved . |