Lok Sabha Question No. 122 (UNSTARRED), answered on 2019-11-18
Subject: Insurance/Pension Schemes
Ministry: FINANCE
Asked by: Manoj Rajoria

## GOVERNMENT OF INDIA

## MINISTRY OF FINANCE

## DEPARTMENT OF FINANCIAL SERVICES

## LOK SABHA

## UNSTARRED QUESTION NO. 122

ANSWERED ON 18.11.2019

## INSURANCE/PENSION SCHEMES

## 122. DR. MANOJ RAJORIA:

Will the Minister of FINANCE be pleased to state:

- (a) the details of number of contributors under Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY), Atal Pension Yojana (APY) and Pradhan Mantri Suraksha Bima Yojana (PMSBY) in the country during each of the last three years, State-wise;
- (b) whether any grievance redressal cell is available for the contributors and if so, the details thereof; and
- (c) the details of the steps being taken by the Government to popularize the schemes for the informal sectors especially in the backward districts of the country?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF FINANCE

(SHRI ANURAG SINGH THAKUR)

- (a): The details of gross enrollment under Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY) and Pradhan Mantri Suraksha Bima Yojana (PMSBY) during each of the last three years are given in Annexure -I, II and III.

The details of number of subscribers under Atal Pension Yojana in the country during each of the last three years, State-wise are given at Annexure IV.

(b): There are various grievance redressal mechanisms like PMO Public Grievance (PG) portal, Centralized Public Grievance Redressal and Monitoring System (CPGRAM), Central Grievance Management System (CGMS), direct e-mails addressed to website jansuraksha.gov.in and toll free numbers at National / State level. These complaints are followed on regular basis by banks and insurance companies for quick redressal. As per the Pension Fund Regulatory and Development Authority (Redressal of Subscriber Grievance) Regulations, 2015, unresolved grievance beyond thirty days can be escalated by the subscriber to National Pension Scheme Trust.

- (c): The steps that have been taken by the Government to popularize the schemes are as under:-
- i) Massive campaigns through media to create awareness amongst large sections of population and to facilitate access to the schemes.
- ii) An exclusive website www.jansuraksha.gov.in, which hosts all relevant material/ information including forms, rules, frequently asked questions (FAQs) etc. related to these schemes in english, hindi and regional languages.
- iii) Display of posters and banners regarding the schemes in various offices of Banks and Insurance Companies across the country.
- iv) Various promotional campaigns by Pension Fund Regulatory and Development Authority (PFRDA) among the service providers to popularize and create awareness about the APY.

******

## ANNEXURE - I REFERRED TO IN PART (a) OF LOK SABHA UNSTARRED QUESTION NO. 122 FOR ANSWER ON NOVEMBER 18, 2019.

## State-wise Distribution of Gross Enrolment as on 31.05.2019

| Sl.No.   | State / UT                     | PMSBY        | PMJJBY      |
|----------|--------------------------------|--------------|-------------|
| 1        | Andaman and Nicobar Islands    | 32,384       | 16,344      |
| 2        | Andhra Pradesh $$              | 2,76,77,965  | 1,84,03,753 |
| 3        | Arunachal Pradesh              | 68,747       | 41,351      |
| 4        | Assam                          | 20,14,982    | 7,68,887    |
| 5        | Bihar                          | 61,33,566    | 17,84,268   |
| 6        | Chandigarh                     | 2,06,202     | 57,786      |
| 7        | Chhattisgarh                   | 53,29,079    | 13,09,477   |
| 8        | Dadar and Nagar Haveli         | 50,126       | 24,435      |
| 9        | Daman and Diu                  | 38,019       | 17,578      |
| 10       | Goa                            | 2,67,898     | 1,25,500    |
| 11       | Gujarat                        | 61,57,878    | 25,92,635   |
| 12       | Haryana                        | 33,82,671    | 9,82,108    |
| 13       | Himachal Pradesh               | 11,08,678    | 2,93,265    |
| 14       | Jammu and Kashmir              | 7,73,088     | 3,25,685    |
| 15       | Jharkhand                      | 23,09,309    | 6,28,527    |
| 16       | Karnataka                      | 79,82,912    | 34,89,813   |
| 17       | Kerala                         | 45,65,471    | 9,10,000    |
| 18       | Lakshwadeep                    | 5,832        | 1,843       |
| 19       | Madya Pradesh                  | 89,10,152    | 22,89,091   |
| 20       | Maharashtra                    | 97,89,875    | 40,63,128   |
| 21       | Manipur                        | 1,14,254     | 38,836      |
| 22       | Meghalaya                      | 99,518       | 51,170      |
| 23       | Mizoram                        | 90,785       | 58,423      |
| 24       | Nagaland                       | 55,169       | 22,080      |
| 25       | NCT of Delhi                   | 24,80,313    | 9,60,699    |
| 26       | Odisha                         | 46,22,750    | 13,11,691   |
| 27       | Puducherry                     | 2,17,732     | 73,010      |
| 28       | Punjab                         | 40,76,230    | 7,41,489    |
| 29       | Rajasthan                      | 61,35,744    | 18,64,641   |
| 30       | Sikkim                         | 58,967       | 31,932      |
| 31       | Tamil Nadu                     | 85,34,853    | 28,50,087   |
| 32       | Telagana                       | 63,94,386    | 22,11,776   |
| 33       | Tripura                        | 4,14,039     | 1,26,334    |
| 34       | Uttar Pradesh                  | 1,62,64,264  | 40,77,889   |
| 35       | Uttarakhand                    | 15,99,745    | 3,81,278    |
| 36       | West Bengal                    | 77,62,055    | 17,54,621   |
| 37       | Others & Non-CBS Enrolments ** | 1,34,48,078  | 58,67,504   |
| Total    | Total                          | 15,91,73,716 | 6,05,48,934 |

Source : State/ District wise Enrollment as uploaded by banks on Jansuraksha portal as on 31.05.2019 subject to verification of eligibility, Availibility of Funds for auto debit etc.

$$ includes 1.65 crore and 1.99 crore beneficiaries which have been converged from AABY to PMJJBY and PMSBY respectively in the state of Andhra Pradesh.

** Enrolment Data includes Beneficiaries converged from Ministry of Textiles, Women & Child Development, MSME and Department of Animal Husbandry, Dairy and Fisheries from their respective erstwhile Insurance schemes. NonCBS enrolments pertaining to Urban cooperative bank subscribers which were not migrated to CBS system.

## ANNEXURE - II REFERRED TO IN PART (a) OF LOK SABHA UNSTARRED QUESTION NO. 122 FOR ANSWER ON NOVEMBER 18, 2019.

## State-wise Distribution of Gross Enrolment as on 31.05.2018

| Sl.No.   | State/UT                       | PMSBY        | PMJJBY      |
|----------|--------------------------------|--------------|-------------|
| 1        | Andaman and Nicobar Islands    | 28,422       | 14,649      |
| 2        | Andhra Pradesh $$              | 2,68,52,724  | 1,80,77,939 |
| 3        | Arunachal Pradesh              | 56,700       | 35,036      |
| 4        | Assam                          | 15,82,171    | 5,98,490    |
| 5        | Bihar                          | 44,80,833    | 12,84,687   |
| 6        | Chandigarh                     | 1,82,650     | 49,907      |
| 7        | Chhattisgarh                   | 49,11,130    | 11,43,309   |
| 8        | Dadar and Nagar Haveli         | 39,235       | 18,365      |
| 9        | Daman and Diu                  | 30,894       | 14,118      |
| 10       | Goa                            | 2,35,476     | 1,13,794    |
| 11       | Gujarat                        | 51,37,207    | 21,67,416   |
| 12       | Haryana                        | 27,63,545    | 8,14,582    |
| 13       | Himachal Pradesh               | 9,78,043     | 2,47,370    |
| 14       | Jammu and Kashmir              | 6,26,624     | 2,72,027    |
| 15       | Jharkhand                      | 17,62,808    | 4,45,690    |
| 16       | Karnataka                      | 64,52,231    | 29,37,530   |
| 17       | Kerala                         | 37,18,693    | 7,76,187    |
| 18       | Lakshwadeep                    | 4,551        | 1,174       |
| 19       | Madya Pradesh                  | 75,02,870    | 18,50,374   |
| 20       | Maharashtra                    | 80,76,049    | 34,73,574   |
| 21       | Manipur                        | 90,564       | 30,914      |
| 22       | Meghalaya                      | 80,074       | 38,576      |
| 23       | Mizoram                        | 74,729       | 48,031      |
| 24       | Nagaland                       | 49,220       | 19,393      |
| 25       | NCT of Delhi                   | 22,22,994    | 8,74,662    |
| 26       | Odisha                         | 36,48,094    | 9,38,086    |
| 27       | Puducherry                     | 1,95,624     | 65,079      |
| 28       | Punjab                         | 33,43,936    | 6,16,501    |
| 29       | Rajasthan                      | 48,26,580    | 13,68,740   |
| 30       | Sikkim                         | 47,719       | 26,851      |
| 31       | Tamil Nadu                     | 69,54,932    | 23,55,698   |
| 32       | Telagana                       | 57,86,839    | 18,73,863   |
| 33       | Tripura                        | 3,16,282     | 1,01,326    |
| 34       | Uttar Pradesh                  | 1,19,00,697  | 32,05,068   |
| 35       | Uttarakhand                    | 13,00,568    | 3,33,327    |
| 36       | West Bengal                    | 56,77,487    | 12,67,020   |
| 37       | Others & Non-CBS Enrolments ** | 1,37,57,569  | 61,02,031   |
| Total    | Total                          | 13,56,96,764 | 5,36,01,384 |

Source : State/ District wise Enrollment as uploaded by banks on Jansuraksha portal as on 31.05.2018 subject to verification of eligibility, Availability of Funds for auto debit etc.

$$ includes 1.65 crore and 1.99 crore beneficiaries which have been converged from AABY to PMJJBY and PMSBY respectively in the state of Andhra Pradesh.

** Enrolment Data includes Beneficiaries converged from Ministry of Textiles, Women & Child Development, MSME and Department of Animal Husbandry, Dairy and Fisheries from their respective erstwhile Insurance schemes. NonCBS enrolments pertaining to Urban cooperative bank subscribers which were not migrated to CBS system.

## ANNEXURE - III REFERRED TO IN PART (a) OF LOK SABHA UNSTARRED QUESTION NO. 122 FOR ANSWER ON NOVEMBER 18, 2019.

State-wise Distribution of Gross Enrolment as on 31.05.2017

| SR. No.     | STATE/UTs                 | PMSBY        | PMJJBY      |
|-------------|---------------------------|--------------|-------------|
| 1           | ANDAMAN & NICOBAR ISLANDS | 23,271       | 11,483      |
| 2           | ANDHRA PRADESH            | 73,38,889    | 15,13,552   |
| 3           | ARUNACHAL PRADESH         | 48,581       | 30,726      |
| 4           | ASSAM                     | 14,51,156    | 5,20,634    |
| 5           | BIHAR                     | 43,10,944    | 11,68,664   |
| 6           | CHANDIGARH                | 1,61,846     | 46,578      |
| 7           | CHHATTISGARH              | 45,92,517    | 9,11,152    |
| 8           | DADRA & NAGAR HAVELI      | 32,670       | 15,598      |
| 9           | DAMAN & DIU               | 19,569       | 9,989       |
| 10          | GOA                       | 2,23,851     | 1,08,487    |
| 11          | GUJARAT                   | 45,54,017    | 19,61,675   |
| 12          | HARYANA                   | 25,03,143    | 7,62,433    |
| 13          | HIMACHAL PRADESH          | 8,32,740     | 2,30,142    |
| 14          | JAMMU & KASHMIR           | 5,54,809     | 2,46,532    |
| 15          | JHARKHAND                 | 16,20,963    | 4,11,995    |
| 16          | KARNATAKA                 | 61,07,236    | 27,55,209   |
| 17          | KERALA                    | 35,40,090    | 7,45,940    |
| 18          | LAKSHADWEEP               | 5,657        | 1,097       |
| 19          | MADHYA PRADESH            | 72,17,618    | 18,07,482   |
| 20          | MAHARASHTRA               | 76,17,927    | 33,22,644   |
| 21          | MANIPUR                   | 78,281       | 26,939      |
| 22          | MEGHALAYA                 | 62,293       | 28,670      |
| 23          | MIZORAM                   | 64,586       | 37,720      |
| 24          | NAGALAND                  | 45,618       | 18,287      |
| 25 NCT      | OF DELHI                  | 31,73,967    | 9,65,072    |
| 26          | ORISSA                    | 33,07,476    | 8,03,105    |
| 27          | PUDUCHERRY                | 1,62,620     | 59,727      |
| 28          | PUNJAB                    | 30,35,305    | 5,55,640    |
| 29          | RAJASTHAN                 | 42,02,407    | 11,48,167   |
| 30          | SIKKIM                    | 43,078       | 23,678      |
| 31          | TAMIL NADU                | 66,14,200    | 22,55,366   |
| 32          | TELANGANA                 | 56,34,769    | 16,97,156   |
| 33          | TRIPURA                   | 2,92,766     | 79,392      |
| 34          | UTTAR PRADESH             | 1,03,43,179  | 29,71,237   |
| 35          | UTTARAKHAND               | 11,40,320    | 3,14,707    |
| 36          | WEST BENGAL               | 52,40,253    | 11,57,292   |
| 37          | Non-CBS Enrolments **     | 42,84,496    | 25,41,865   |
| Grand Total | Grand Total               | 10,04,83,108 | 3,12,66,032 |

Source : State/District wise Enrollment as uploaded by banks on Jansuraksha portal as on 31.05.2017 subject to verification of eligibility, Availibility of Funds for auto debit etc.

** Non-CBS enrolments pertaining to Urban cooperative bank subscribers which were not migrated to CBS system.

## ANNEXURE - IV REFERRED TO IN PART (a) OF LOK SABHA UNSTARRED QUESTION NO. 122 FOR ANSWER ON NOVEMBER 18, 2019.

| S.No.   | Name of the State         | APY Subscribers enrolled during FY 2016-17   | APY Subscribers enrolled during FY 2017-18   | APY Subscribers enrolled during FY 2018-19   |
|---------|---------------------------|----------------------------------------------|----------------------------------------------|----------------------------------------------|
| 1       | Andaman & Nicobar Islands | 891                                          | 1,687                                        | 1,304                                        |
| 2       | Andhra Pradesh            | 1,71,358                                     | 2,78,716                                     | 3,59,148                                     |
| 3       | Arunachal Pradesh         | 2,266                                        | 3,303                                        | 3,294                                        |
| 4       | Assam                     | 42,985                                       | 1,01,627                                     | 76,684                                       |
| 5       | Bihar                     | 2,68,103                                     | 5,04,350                                     | 4,96,382                                     |
| 6       | Chandigarh                | 3,812                                        | 6,577                                        | 6,508                                        |
| 7       | Chhattisgarh              | 39,827                                       | 84,320                                       | 89,238                                       |
| 8       | Dadra And Nagar Haveli    | 1,928                                        | 5,881                                        | 7,304                                        |
| 9       | Daman & Diu               | 4,622                                        | 12,995                                       | 23,847                                       |
| 10      | Delhi                     | 38,212                                       | 80,721                                       | 91,757                                       |
| 11      | Goa                       | 6,112                                        | 12,435                                       | 36,993                                       |
| 12      | Gujarat                   | 1,18,047                                     | 2,17,621                                     | 2,37,945                                     |
| 13      | Haryana                   | 47,789                                       | 1,02,803                                     | 1,13,472                                     |
| 14      | Himachal Pradesh          | 12,545                                       | 30,768                                       | 32,344                                       |
| 15      | Jammu & Kashmir           | 9,523                                        | 12,948                                       | 15,057                                       |
| 16      | Jharkhand                 | 52,079                                       | 1,23,147                                     | 1,30,573                                     |
| 17      | Karnataka                 | 1,54,074                                     | 3,36,988                                     | 4,16,842                                     |
| 18      | Kerala                    | 54,350                                       | 1,04,452                                     | 1,34,663                                     |
| 19      | Lakhswadeep               | 1,872                                        | 1,422                                        | 991                                          |
| 20      | Madhya Pradesh            | 1,13,615                                     | 2,40,896                                     | 2,62,951                                     |
| 21      | Maharashtra               | 1,78,160                                     | 3,30,963                                     | 4,55,554                                     |
| 22      | Manipur                   | 2,419                                        | 4,098                                        | 10,587                                       |
| 23      | Meghalaya                 | 2,669                                        | 2,953                                        | 24,297                                       |
| 24      | Mizoram                   | 7,904                                        | 5,542                                        | 5,893                                        |
| 25      | Nagaland                  | 9,132                                        | 14,512                                       | 27,816                                       |
| 26      | Odisha                    | 75,818                                       | 1,50,793                                     | 1,59,096                                     |
| 27      | Pondicherry               | 2,875                                        | 10,613                                       | 16,188                                       |
| 28      | Punjab                    | 79,545                                       | 1,66,826                                     | 1,51,360                                     |
| 29      | Rajasthan                 | 1,68,817                                     | 2,04,450                                     | 2,06,673                                     |
| 30      | Sikkim                    | 2,897                                        | 14,841                                       | 38,959                                       |
| 31      | Tamil Nadu                | 1,70,683                                     | 4,33,998                                     | 4,53,877                                     |
| 32      | Telangana                 | 73,621                                       | 1,19,289                                     | 1,83,151                                     |
| 33      | Tripura                   | 4,198                                        | 12,773                                       | 22,872                                       |
| 34      | Uttar Pradesh             | 3,64,265                                     | 7,27,742                                     | 8,89,579                                     |
| 35      | Uttarakhand               | 23,087                                       | 43,313                                       | 45,833                                       |
| 36      | West Bengal               | 88,759                                       | 3,14,606                                     | 4,83,330                                     |
|         | Grand Total               | 23,98,859                                    | 48,20,969                                    | 57,12,362                                    |