Lok Sabha Question No. 1478 (UNSTARRED), answered on 2019-11-27
Subject: India BPO Promotion Scheme
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: Shantanu Thakur, Naranbhai Bhikhabhai Kachhadiya, Gitaben Vajesingbhai Rathva

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO.  1478

TO BE ANSWERED ON: 27.11.2019

## INDIA BPO PROMOTION SCHEME

## 1478.   SHRI SHANTANU THAKUR:  SHRI NARANBHAI KACHHADIYA: SHRIMATI RATHVA GITABEN VAJESINGBHAI:

Will the Minister of ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state:

- (a)  the aims and objectives of India BPO Promotion Scheme (IBPS) and funds allocated by the Government since its commencement, year and State/UT-wise;
- (b)  whether the scheme has adequately created the employment opportunities for the youth, since its inception; and

(c)   if so, the details thereof and the number of employment generated there under during the same period, State/ UT-wise?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI SANJAY  DHOTRE)

(a)  to  (c):    To  create  employment  opportunities  and dispersal  of  IT/ITES industry in small cities and towns including rural areas (excluding metro locations), Government had launched India  BPO  Promotion  Scheme  on  28 th December  2015.  The  scheme  aims  to  incentivize setting up of 48,300 seats BPO/ITES operations by providing financial support up to  Rs. 1 lakh  per  seat  in  the  form  of  viability  gap  funding  for  capital  and  operational  expenditure along  with  special  incentives  like  encouraging  employment  to  women  and  physically disabled persons, promoting local entrepreneurs etc. The disbursements of financial support are  directly  linked  with  the  objective  i.e.  employment  generation  by  the  units.  Since  the inception of the scheme, 243 units have started BPO/ITES operations for a total of 47,244 seats across 22 States/UTs of the country (excluding North Eastern Region as that is covered under  North  East  BPO  Promotion  Scheme),  providing  direct  employment  to  over  33,000 persons. The duration of IBPS was up to 31.03.2019. The State wise details of BPO/ITES units who started operations under the scheme is at Annexure .

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Annexure

| Details of BPO/ITES units started under IBPS   | Details of BPO/ITES units started under IBPS   | Details of BPO/ITES units started under IBPS   | Details of BPO/ITES units started under IBPS   | Details of BPO/ITES units started under IBPS   |
|------------------------------------------------|------------------------------------------------|------------------------------------------------|------------------------------------------------|------------------------------------------------|
| S.No                                           | State/UT Name                                  | Units                                          | Seats*                                         | Employment                                     |
| 1                                              | Andhra Pradesh                                 | 45                                             | 13584                                          | 8749                                           |
| 2                                              | Bihar                                          | 12                                             | 2300                                           | 1095                                           |
| 3                                              | Chandigarh U.T.                                | 1                                              | 100                                            | 58                                             |
| 4                                              | Chhattisgarh                                   | 4                                              | 400                                            | 194                                            |
| 5                                              | Gujarat                                        | 1                                              | 100                                            | 10                                             |
| 6                                              | Haryana                                        | 3                                              | 300                                            | 151                                            |
| 7                                              | Himachal Pradesh                               | 3                                              | 250                                            | 144                                            |
| 8                                              | Jammu &Kashmir                                 | 8                                              | 400                                            | 559                                            |
| 9                                              | Jharkhand                                      | 20                                             | 2950                                           | 1752                                           |
| 10                                             | Karnataka                                      | 11                                             | 2400                                           | 1353                                           |
| 11                                             | Kerala                                         | 3                                              | 400                                            | 205                                            |
| 12                                             | Madhya Pradesh                                 | 6                                              | 1300                                           | 1155                                           |
| 13                                             | Maharashtra                                    | 16                                             | 3445                                           | 2059                                           |
| 14                                             | Odisha                                         | 21                                             | 2232                                           | 1894                                           |
| 15                                             | Puducherry U.T.                                | 1                                              | 100                                            | 105                                            |
| 16                                             | Punjab                                         | 10                                             | 2600                                           | 3481                                           |
| 17                                             | Rajasthan                                      | 3                                              | 400                                            | 579                                            |
| 18                                             | Tamil Nadu                                     | 47                                             | 6865                                           | 8035                                           |
| 19                                             | Telangana                                      | 3                                              | 2398                                           | 210                                            |
| 20                                             | Uttar Pradesh                                  | 13                                             | 3320                                           | 902                                            |
| 21                                             | Uttarakhand                                    | 6                                              | 500                                            | 295                                            |
| 22                                             | West Bengal                                    | 6                                              | 900                                            | 182                                            |
| Total                                          | Total                                          | 243                                            | 47,244                                         | 33,167                                         |

*The budget allocation for each State is according to seats allocated.

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