Lok Sabha Question No. 2032 (UNSTARRED), answered on 2018-12-21
Subject: ATMs of Foreign Banks
Ministry: FINANCE
Asked by: T. RADHAKRISHNAN, ASHOK SHANKARRAO CHAVAN, VIJAY KUMAR S.R., S. RAJENDRAN, SUDHEER GUPTA, KUNWAR HARIBANSH SINGH

## GOVERNMENT  OF INDIA

## LOK SABHA

## MINISTRY  OF FINANCE DEPARTMENT  OF FINANCIAL SERVICES

## UNSTARRED QUESTION NO. 2032

TO BE ANSWERED ON THE 21 ST  DECEMBER 2018/ AGRAHAYANA 30, 1940  (SAKA)

## ATMs of Foreign Banks

2032. SHRI T. RADHAKRISHNAN: SHRI S.R. VIJAYAKUMAR: SHRI SUDHEER GUPTA:

SHRI ASHOK SHANKARRAO CHAVAN: SHRI S. RAJENDRAN: KUNWAR  HARIBANSH  SINGH:

Will  the Minister  of FINANCE  be pleased to state:

- (a) the  names  of  the  foreign   banks   functioning   in  the  country   and  the  number   of branches  along  with  their   Automatic   Teller   Machines   (ATMs)   installed   in  the  country, bank-wise;
- (b) whether   Reserve   Bank   of  India  (RBI)  data  on  ATMs   deployed   by   foreign   banks across geographies  reveal  a fall of almost  18 to 20 per cent in three  years;
- (c) if so, the details  thereof  and the reasons therefor  along  with  the other  aspects raised in Reserve  Bank of  India (RBI) data on ATMs  thereto;
- (d) whether  the Government  has received  complaints  against  foreign  banks  regarding not  providing sufficient   loans  to  agriculture   and  other   priority sectors  as  per  the guidelines  issue by  the RBI and if so, the details  thereof  along  with  action  taken/  being taken  by  the Government  on such guilty  banks;  and
- (e) the steps taken/being  taken  by  the RBI to expand  ATMs  network  of banks  in the country  to avoid  inconvenience  to the bank  customers?

## ANSWER

## Minister of State in the Ministry  of Finance (SHRI SHIV PRATAP  SHUKLA)

- (b)  and  (c):  As  per  RBI  data,   between   March 2016  and  September   2018,  there   is  a reduction  of about  11.61% in ATMs  deployed  by  foreign  banks.    RBI has apprised  that the reason for this reduction  in ATMs  deployed  by  the foreign  banks  is due to the closure of ATM  operations  by  FirstRand  Bank,  banking  operations  by  Royal  Bank of  Scotland.
- (a): RBI has informed  that  45 foreign  banks  are operating  in India at present.  The details of the names of foreign  banks  along  with  their  number  of branches  and ATM  installed  in the country  are at Annexure.
- (d) and (e): RBI has apprised  that  it has instituted  the Banking  Ombudsman  Scheme  for resolution  of complaints of  bank  customers  against  deficiency  in services  of banks,  and complaints  are resolved  as per the provisions  of the scheme.  RBI has further  apprised that  non provision  of sufficient  loans  to agriculture and other  priority sectors as per RBI guidelines  is not a specific  ground  of complaint  under the  Banking  Ombudsman  Scheme.

## Lok Sabha Unstarred  Question  no. 2032,  for  21.12.2018, regarding 'ATMs of Foreign Banks'

## Details of foreign  banks along with  the number  of their  branches in India

|   Sl. No. | Bank                                       |   Numberof branches as on June 30, 2018 |   Numberof ATMs as on September 30, 2018 |
|-----------|--------------------------------------------|-----------------------------------------|------------------------------------------|
|         1 | ABBank Limited                             |                                       1 |                                        0 |
|         2 | AbuDhabiCommercialBank PJSC                |                                       2 |                                        0 |
|         3 | AmericanExpress BankingCorp.               |                                       1 |                                        0 |
|         4 | Australiaand NewZealandBankingGroupLimited |                                       3 |                                        0 |
|         5 | Bank ofAmerica,NationalAssociation         |                                       4 |                                        0 |
|         6 | Bank ofBahrain&KuwaitB.S.C.                |                                       4 |                                        0 |
|         7 | Bank ofCeylon                              |                                       1 |                                        0 |
|         8 | Bank ofNovaScotia                          |                                       3 |                                        0 |
|         9 | BarclaysBank PLC                           |                                       6 |                                        0 |
|        10 | BNPParibas                                 |                                       8 |                                        0 |
|        11 | CitibankN.A.                               |                                      35 |                                      540 |
|        12 | CooperatieveRabobankU.A.                   |                                       1 |                                        0 |
|        13 | CreditAgricoleCorporateand InvestmentBank  |                                       5 |                                        0 |
|        14 | CreditSuisseAG                             |                                       1 |                                        0 |
|        15 | CTBC Bank Co. Ltd.                         |                                       2 |                                        0 |
|        16 | DBS Bank Ltd.                              |                                      12 |                                       33 |
|        17 | DuetscheBank AG                            |                                      17 |                                       32 |
|        18 | DohaBank QSC                               |                                       3 |                                        0 |
|        19 | EmiratesNBDBank PJSC                       |                                       1 |                                        0 |
|        20 | FirstAbuDhabiBank PJSC                     |                                       1 |                                        0 |
|        21 | FirstrandBank Ltd                          |                                       1 |                                        0 |
|        22 | HongkongandShanghaiBankingCorpn.Ltd.       |                                      26 |                                       88 |
|        23 | Industrialand CommercialBank ofChina       |                                       1 |                                        0 |
|        24 | IndustrialBankof Korea                     |                                       1 |                                        0 |
|        25 | JP MorganChaseBank National Association    |                                       4 |                                        0 |
|        26 | JSCVTBBank                                 |                                       1 |                                        0 |
|        27 | KEB HanaBank                               |                                       1 |                                        0 |
|        28 | KrungThaiBankPublicCompanyLimited          |                                       1 |                                        0 |
|        29 | MashreqBank PSC                            |                                       1 |                                        0 |
|        30 | Mizuho Bank Ltd                            |                                       5 |                                        0 |
|        31 | TheBank ofTokyo-Mitsubishi UFGLtd.         |                                       5 |                                        0 |
|        32 | NationalAustraliaBank                      |                                       1 |                                        0 |
|        33 | PTBank Maybank IndonesiaTBK                |                                       1 |                                        0 |
|        34 | QatarNationalBank SAQ                      |                                       1 |                                        0 |
|        35 | Sberbank                                   |                                       1 |                                        0 |
|        36 | SBMBank(Mauritius)Ltd.                     |                                       4 |                                        0 |
|        37 | ShinhanBank                                |                                       6 |                                        0 |
|        38 | SocieteGenerale                            |                                       4 |                                        0 |
|        39 | SonaliBank Ltd.                            |                                       2 |                                        0 |
|        40 | StandardCharteredBank                      |                                     100 |                                      243 |
|        41 | SumitomoMitsuiBankingCorporation           |                                       2 |                                        0 |
|        42 | TheRoyalBank ofScotlandPLC                 |                                       1 |                                        0 |
|        43 | UnitedOverseasBank Ltd                     |                                       1 |                                        0 |
|        44 | WestpacBankingCorporation                  |                                       1 |                                        0 |
|        45 | WooriBank                                  |                                       3 |                                        0 |

Source:  Reserve  Bank of  India