Lok Sabha Question No. 3404 (UNSTARRED), answered on 2019-07-12
Subject: Women Helplines
Ministry: WOMEN AND CHILD DEVELOPMENT
Asked by: Sanjay Haribhau Jadhav, Omprakash Bhupalsinh alias Pawan Rajenimbalkar

## GOVERNMENT OF INDIA MINISTRY OF WOMEN AND CHILD DEVELOPMENT

## LOK SABHA UNSTARRED QUESTION NO. 3404

TO BE ANSWERED ON 12.07.2019

## WOMEN HELPLINES

3404.  SHRI SANJAY HARIBHAU JADHAV: SHRI OMPRAKASH BHUPALSINH ALIAS

PAWAN RAJENIMBALKAR:

Will the Minister of WOMEN AND CHILD DEVELOPMENT be pleased to state:

- (a) the  schemes  being  implemented  by  the  Government  to  ensure  safety  and  security  of women in the country;
- (b) whether  the  Government  has  achieved  the  targets  and  objectives  for  setting  up  the women helpline in the country and if so, the details thereof, if not, the reasons therefor;
- (c) the number of women benefited from such helplines across the country during each of the last three years and the current year, State/UT-wise;
- (d) the  number  of  persons  employed  under  the  said  programme  during  the  said  period, State/UT-wise;
- (e) the  details  of  the  amount  sanctioned,  released  and  utilised  for  the  implementation  of women helpline across the country during the said period, State/ UT-wise; and
- (f) whether the Government have conducted any periodic assessment of the functioning of women helpline across the country and if so, the outcome thereof?

## ANSWER

## MINISTER OF WOMEN AND CHILD DEVELOPMENT (SHRIMATI SMRITI ZUBIN IRANI)

- (a): The Government of India (GoI) accords utmost priority to safety of women in the country. The  Government  of  India  has  set  up  Nirbhaya  Fund  for  implementing  innovative schemes and projects aimed at enhancing safety and security of women. The Ministry of Women and Child Development is also implementing Schemes including the Scheme of 'One Stop Centres' for violence affected women, the Scheme of 'Women Helpline' and the Scheme of 'Mahila Police Volunteers' under Nirbhaya Fund Framework.

One  Stop  Centre Scheme  aims  to  facilitate  integrated  range  of  services  for women affected with violence under one roof such as police facilitation, medical support, legal counselling, psycho-social counselling and temporary shelter.   Universalisation of Women  Helpline  Scheme aims  to  provide  24  hours  emergency  and  non-emergency referral and  information service to women  affected  with violence. Mahila Police Volunteers Scheme aims to create public-police interface to facilitate outreach on issues related to violence against women.

Further, the Empowered Committee of Officers under Nirbhaya Fund Framework, chaired  by  Secretary  WCD,  has  appraised  a  number  of  schemes/projects  of  other Ministries/Departments under 'Nirbhaya Fund Framework'.

- (b) &  (c):  The  objective  of  the  Universalisation  of  Women  Helpline  (WHL)  Scheme  is  to provide  24  hours  emergency  and  non-emergency  referral  and  information  services  to women  affected  by  violence,  both  in  public  and  private  spaces  by  linking  them  with appropriate  authorities  such  as  police,  One  Stop  Centres,  Hospital,  legal  services  etc. Women Helpline has been set up in 32 States/UTs.  The details of women benefitted State/UT-wise are at Annexure-I .
- (d):     The details of number of persons employed under the Women Helpline Scheme during the last three years and current year, State/UT-wise are at Annexure-II .
- (e): The  details  of  the  amount  sanctioned,  released  and  utilised  for  the  implementation  of Women  Helpline  across  the  country  during  the  last  three  years  and  current  year State/UT-wise are at Annexure-III .
- (f): The  Ministry  of  Women  and  Child  Development  undertakes  reviews  of  the  Women Helpline  through  visits  by  officers,  meetings,  video  conferences,  workshops  etc.  from time to time with concerned authorities and functionaries regarding the implementation of the Women Helpline Scheme. So far, more than 25 lakh women have been benefitted through Women Helpline.

********

ANNEXURE-I

ANNEXURE  REFERRED  TO  IN  REPLY  TO  PART  (b)  &  (c)  TO  THE  LOK  SABHA  UNSTARRED QUESTION  NO.3404  FOR  12.07.2019  ASKED  BY  SHRI  SANJAY  HARIBHAU  JADHAV  AND  SHRI OMPRAKASH BHUPALSINH ALIAS PAWAN RAJENIMBALKAR REGARDING 'WOMEN HELPLINES'

State/UT-wise  statement  on  women  benefitted  by  Women  Helpline  for  the  last  three  years  and current year :

|   Sl. No. | State/ UTs                | Total No. of women benefitted (FY : 2016-17)   | Total No. of women benefitted (FY : 2017-18)   | Total No. of women benefitted (FY : 2018-19)   | Total No. of women benefitted (FY : 2019-20) (As on 30.06.2019)   |
|-----------|---------------------------|------------------------------------------------|------------------------------------------------|------------------------------------------------|-------------------------------------------------------------------|
|         1 | Andaman & Nicobar Islands | Not Operational                                | Not Operational                                | 501                                            | 32                                                                |
|         2 | Andhra Pradesh            | 44715                                          | 215300                                         | 235425                                         | 230456                                                            |
|         3 | Arunachal Pradesh         | 8                                              | 3314                                           | 1942                                           | 150                                                               |
|         4 | Assam                     | Not Operational                                | 43                                             | 1120                                           | 112                                                               |
|         5 | Bihar                     | 45908                                          | 43119                                          | 36254                                          | 4478                                                              |
|         6 | Chandigarh                | 15318                                          | 13625                                          | 12759                                          | 3305                                                              |
|         7 | Chhattisgarh              | 1103                                           | 1830                                           | 2771                                           | 513                                                               |
|         8 | Dadra & Nagar Haveli      | Not Operational                                | 48                                             | 75                                             | 8                                                                 |
|         9 | Daman & Diu               | Not Operational                                | 26                                             | 46                                             | 4                                                                 |
|        10 | Goa                       | Not Operational                                | Not Operational                                | 962                                            | 984                                                               |
|        11 | Gujarat                   | 111584                                         | 129265                                         | 172352                                         | 152187                                                            |
|        12 | Haryana                   | Not Operational                                | Not Operational                                | 310                                            | 225                                                               |
|        13 | Himachal Pradesh          | Not Operational                                | Not Operational                                | 2000                                           | 378                                                               |
|        14 | Jammu & Kashmir           | Not Operational                                | 266                                            | 820                                            | 191                                                               |
|        15 | Jharkhand                 | 62923                                          | 77993                                          | 143423                                         | 37629                                                             |
|        16 | Karnataka                 | Not Operational                                | Not Operational                                | 33                                             | 115                                                               |
|        17 | Kerala                    | 382                                            | 17794                                          | 25869                                          | 4993                                                              |
|        18 | Madhya Pradesh            | 18503                                          | 26279                                          | 38982                                          | 19175                                                             |
|        19 | Maharashtra               | 43250                                          | 79645                                          | 141970                                         | 1793                                                              |
|        20 | Manipur                   | Not Operational                                | 199                                            | 145                                            | 16                                                                |
|        21 | Meghalaya                 | Not Operational                                | 71                                             | 61                                             | 7                                                                 |
|        22 | Mizoram                   | 812                                            | 1320                                           | 1539                                           | 374                                                               |
|        23 | Nagaland                  | Not Operational                                | 124                                            | 116                                            | 159                                                               |
|        24 | NCT of Delhi              | Data not provided                              | Data not provided                              | Data not provided                              | Data not provided                                                 |
|        25 | Odisha                    | Not Operational                                | 28197                                          | 23321                                          | 981                                                               |
|        26 | Punjab                    | 123545                                         | 108253                                         | 126607                                         | 31213                                                             |
|        27 | Rajasthan                 | Not Operational                                | 1323                                           | 4510                                           | 1424                                                              |
|        28 | Sikkim                    | 22                                             | 78                                             | 19                                             | 69                                                                |
|        29 | Tamil Nadu                | Not Operational                                | 0                                              | 68831                                          | 37559                                                             |
|        30 | Telangana                 | Not Operational                                | 170610                                         | 281917                                         | 44582                                                             |
|        31 | Uttar Pradesh             | Not Operational                                | 12551                                          | 188142                                         | 204632                                                            |
|        32 | Uttarakhand               | 547                                            | 792                                            | 852                                            | 112                                                               |

ANNEXURE REFERRED TO IN REPLY  TO  PART (d)  TO  THE  LOK  SABHA  UNSTARRED  QUESTION NO.3404  FOR  12.07.2019  ASKED  BY  SHRI  SANJAY  HARIBHAU  JADHAV  AND  SHRI  OMPRAKASH BHUPALSINH ALIAS PAWAN RAJENIMBALKAR REGARDING 'WOMEN HELPLINES'

State/UT-wise statement on number of persons employed under the Women Helpline Scheme for the last three years and current year :

|   Sl. No. | State/ UTs                | Total No. of Employees (FY : 2016-17)   | Total No. of Employees (FY : 2017-18)   | Total No. of Employees (FY : 2018-19)   | Total No. of Employees (FY : 2019-20) (As on 30.06.2019)   |
|-----------|---------------------------|-----------------------------------------|-----------------------------------------|-----------------------------------------|------------------------------------------------------------|
|         1 | Andaman & Nicobar Islands | Not Operational                         | Not Operational                         | 7                                       | 12                                                         |
|         2 | Andhra Pradesh            | 2                                       | 8                                       | 23                                      | 23                                                         |
|         3 | Arunachal Pradesh         | 2                                       | 12                                      | 19                                      | 21                                                         |
|         4 | Assam                     | Not Operational                         | 7                                       | 19                                      | 19                                                         |
|         5 | Bihar                     | 22                                      | 29                                      | 31                                      | 35                                                         |
|         6 | Chandigarh                | 21                                      | 20                                      | 20                                      | 18                                                         |
|         7 | Chhattisgarh              | 22                                      | 30                                      | 20                                      | 20                                                         |
|         8 | Dadra & Nagar Haveli      | Not Operational                         | 0                                       | 0                                       | 0                                                          |
|         9 | Daman & Diu               | Not Operational                         | 0                                       | 0                                       | 0                                                          |
|        10 | Goa                       | Not Operational                         | Not Operational                         | 17                                      | 17                                                         |
|        11 | Gujarat                   | 162                                     | 149                                     | 170                                     | 170                                                        |
|        12 | Haryana                   | Not Operational                         | Not Operational                         | 6                                       | 6                                                          |
|        13 | Himachal Pradesh          | Not Operational                         | Not Operational                         | 9                                       | 9                                                          |
|        14 | Jammu & Kashmir           | Not Operational                         | 14                                      | 26                                      | 26                                                         |
|        15 | Jharkhand                 | 9                                       | 9                                       | 9                                       | 9                                                          |
|        16 | Karnataka                 | Not Operational                         | Not Operational                         | 8                                       | 10                                                         |
|        17 | Kerala                    | 13                                      | 13                                      | 13                                      | 13                                                         |
|        18 | Madhya Pradesh            | 6                                       | 6                                       | 6                                       | 6                                                          |
|        19 | Maharashtra               | 1                                       | 1                                       | 5                                       | 8                                                          |
|        20 | Manipur                   | Not Operational                         | 11                                      | 11                                      | 11                                                         |
|        21 | Meghalaya                 | Not Operational                         | 18                                      | 12                                      | 11                                                         |
|        22 | Mizoram                   | 10                                      | 15                                      | 19                                      | 19                                                         |
|        23 | Nagaland                  | Not Operational                         | 14                                      | 14                                      | 14                                                         |
|        24 | NCT of Delhi              | Data not provided                       | Data not provided                       | Data not provided                       | Data not provided                                          |
|        25 | Odisha                    | Not Operational                         | 15                                      | 17                                      | 17                                                         |
|        26 | Punjab                    | 21                                      | 27                                      | 27                                      | 27                                                         |
|        27 | Rajasthan                 | Not Operational                         | 15                                      | 20                                      | 20                                                         |
|        28 | Sikkim                    | 10                                      | 10                                      | 10                                      | 10                                                         |
|        29 | Tamil Nadu                | Not Operational                         | Not Operational                         | 11                                      | 11                                                         |
|        30 | Telangana                 | Not Operational                         | 19                                      | 19                                      | 19                                                         |
|        31 | Uttar Pradesh             | Not Operational                         | 23                                      | 98                                      | 98                                                         |
|        32 | Uttarakhand               | 19                                      | 19                                      | 20                                      | 20                                                         |

## ANNEXURE REFERRED TO IN REPLY TO PART (e) TO THE LOK SABHA UNSTARRED QUESTION NO.3404  FOR 12.07.2019  ASKED  BY  SHRI  SANJAY  HARIBHAU  JADHAV  and  SHRI  OMPRAKASH BHUPALSINH ALIAS PAWAN RAJENIMBALKAR REGARDING 'WOMEN HELPLINES'

State/UT-wise statement on sanction, release and utilisation of funds during the year 2016-17, 2017-18, 2018-19 and 2019-20

(Rupees in Lakh)

| S. No   | States/UTs           | Year    | Year    | Year    | Year                       | Year        |
|---------|----------------------|---------|---------|---------|----------------------------|-------------|
| S. No   | States/UTs           | 2016-17 | 2017-18 | 2018-19 | 2019-20 (as on 30.06.2019) | Utilisation |
| 1       | Andaman & Nicobar    | 0       | 0       | 50.95   | 34.08                      | 0.13        |
| 2       | Andhra Pradesh       | 0       | 0       | 60.60   | 34.08                      | 106.5       |
| 3       | Arunachal Pradesh    | 0       | 59.50   | 81.36   | 34.08                      | 169.2       |
| 4       | Assam                | 0       | 0       | 16.12   | 22.72                      | 16.58       |
| 5       | Bihar                | 0       | 38.07   | 54.94   | 46.50                      | 133.1       |
| 6       | Chandigarh           | 0       | 89.15   | 58.93   | 34.08                      | 188.4       |
| 7       | Chhattisgarh         | 37.91   | 63.64   | 85.35   | 34.08                      | 166.5       |
| 8       | Dadra & Nagar Haveli | 0       | 0       | 0       | 0                          | 0           |
| 9       | Daman & Diu          | 0       | 34.08   | 0       | 34.08                      | 3.64        |
| 10      | Goa                  | 0       | 0       | 0       | 0                          | 0           |
| 11      | Gujarat              | 0       | 178.80  | 89.40   | 46.50                      | 270.2       |
| 12      | Haryana              | 0       | 0       | 0       | 0                          | 0           |
| 13      | Himachal Pradesh     | 0       | 0       | 0       | 0                          | 0           |
| 14      | Jammu & Kashmir      | 0       | 0       | 33.82   | 34.08                      | 51.33       |
| 15      | Jharkhand            | 0       | 0       | 0       | 0                          | 0           |
| 16      | Karnataka            | 0       | 0       | 0       | 0                          | 0           |
| 17      | Kerala               | 0       | 21.64   | 67.65   | 34.08                      | 72.71       |
| 18      | Lakshdweep           | 0       | 0       | 0       | 0                          | 0           |
| 19      | Madhya Pradesh       | 0       | 0       | 0       | 0                          | 0           |
| 20      | Maharashtra          | 0       | 0       | 0       | 0                          | 0           |
| 21      | Manipur              | 0       | 0       | 0       | 0                          | 0           |
| 22      | Meghalaya            | 0       | 0       | 32.70   | 34.08                      | 49.7        |
| 23      | Mizoram              | 0       | 85.20   | 85.20   | 34.08                      | 187.5       |
| 24      | Nagaland             | 29.11   | 76.33   | 68.16   | 34.08                      | 177.2       |
| 25      | NCT of Delhi         | 0       | 0       | 0       | 0                          | 0           |
| 26      | Odisha               | 0       | 30.16   | 98.65   | 34.08                      | 140.6       |
| 27      | Puducherry           | 0       | 0       | 51.08   | 0                          | 0           |
| 28      | Punjab               | 0       | 0       | 27.19   | 34.08                      | 21.97       |
| 29      | Rajasthan            | 0       | 0       | 0       |                            | 0           |
| 30      | Sikkim               | 0       | 0       | 33.81   | 34.08                      | 46.99       |
| 31      | Tamil Nadu           | 0       | 0       | 46.50   | 46.50                      | 62.7        |
| 32      | Telangana            | 0       | 0       | 0       | 0                          | 0           |
| 33      | Tripura              | 0       | 0       | 0       | 0                          | 0           |
| 34      | Uttar Pradesh        | 0       | 40.11   | 88.54   | 46.50                      | 0           |
| 35      | Uttarakhand          | 0       | 46.79   | 57.61   | 34.08                      | 75.51       |
| 36      | West Bengal          | 0       | 0       | 0       | 0                          | 0           |