Lok Sabha Question No. 3548 (UNSTARRED), answered on 2021-03-17
Subject: Market Share of TSPs
Ministry: COMMUNICATIONS
Asked by: Sanjeev Kumar Singari

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF TELECOMMUNICATIONS

## LOK  SABHA UNSTARRED QUESTION NO. 3548 TO BE ANSWERED ON 17 TH  MARCH, 2021

## MARKET SHARE OF TSPS

## 3548.   DR. SANJEEV KUMAR SINGARI:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) the market share of Telecom Service Providers (TSPs) in the country in terms of landline, mobile and FTH services, TSP-wise;
- (b) whether BSNL has taken any steps to increase its market share and if so, the details thereof; and
- (c) the staff strength of BSNL when compared with other private TSPs?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS, EDUCATION AND ELECTRONICS & INFORMATION TECHNOLOGY (SHRI SANJAY DHOTRE)

(a)  The  market  share  of  Telecom  Service  Providers  (TSP)  in  the  country  in  terms  of  landline  and mobile as on 31.01.2021 is given at Annexure-I . For FTTH (Fiber to The Home) services, TSP-wise market share as on 31.12.2020 is given at Annexure- II .

- (b) The steps taken by BSNL to increase its market share are as under:
1. Competitive new tariff plans to provide affordable services to customers.
2. One time promotional sales incentive scheme for cluster partners for the sale of  Landline/ Broadband connections on copper.
3. Addition  of  new  channel  partners  and  providing  attractive  incentive  schemes  to  existing channel partners and monitoring their performance
4. Engaging channel partners for rolling out FTTH services in country
5. Bulk close use group (CUG) activation through channel partners.
6. Agreement with OTT (Over the Top) Platforms like Eros Now, Lokdhun, etc.
7. Introduction of Digital know your customers (D-KYC) process for new SIM activation.
8. Installation  of  Next  Generation  Packet  Aggregation  Network  technology  based  nodes  for better and faster aggregation of Data traffic.
9. Strengthening the broadband core network.
10. Installation of 100000 numbers of 4G nodes.
- (c) The staff strength of BSNL as compared with other private TSPs is given at Annexure-III .

Annexure  referred  to  in  reply  to  part  (a)  of  Lok  Sabha  Unstarred  Question  no.  3548  to  be answered on 17 th March 2021 regarding Market share of TSPs.

TSPs wise market share in landline, mobile in the country as on 31.01.2021

|   Sr.No. | Telecom Service Provider   |   %share of Landline telephones |   %share of Mobile telephones |
|----------|----------------------------|---------------------------------|-------------------------------|
|        1 | BSNL                       |                           34.64 |                       10.2    |
|        2 | Bharti Airtel              |                           23.12 |                       29.62   |
|        3 | Reliance Jio               |                           14.7  |                       35.31   |
|        4 | MTNL                       |                           14.65 |                        0.28   |
|        5 | TATA Teleservices          |                            8.21 |                        0      |
|        6 | VodafoneIdea               |                            2.54 |                       24.58   |
|        7 | Reliance Communications    |                            1.08 |                        0.0009 |
|        8 | Quadrant Televentures      |                            1.05 |                        0      |

Source: DoT

Annexure  referred  to  in  reply  to  part  (a)  of  Lok  Sabha  Unstarred  Question  no.  3548  to  be answered on 17 th March 2021 regarding Market Share of TSPs.

TSPs/ISP (Top 18) wise market share in FTTH services in the country as on 31.12.2020

|   Sl.No. | Service Provider                             |   Market Share (in %) |
|----------|----------------------------------------------|-----------------------|
|        1 | Reliance JioInfocomm Ltd                     |                 29.8  |
|        2 | Bharti Airtel Ltd.                           |                 19.22 |
|        3 | Bharat Sanchar Nigam Ltd.                    |                 14.82 |
|        4 | Hathway Cable &Datacom Pvt. Ltd.             |                  7.23 |
|        5 | You Broadband India Pvt. Ltd.                |                  5.27 |
|        6 | Netplus Broadband Services Pvt. Ltd          |                  4.17 |
|        7 | Asianet Satellite Communications Ltd.        |                  3.08 |
|        8 | Excitel Broadband Private Limited            |                  2.4  |
|        9 | Tata Sky Broadband Private Limited           |                  2.07 |
|       10 | D-Vois Broadband Private Limited             |                  1.94 |
|       11 | Quadrant TeleventuresLtd.(HFCL Infotel Ltd.) |                  1.62 |
|       12 | Fusionnet Web Services Pvt. Ltd.             |                  0.81 |
|       13 | GTPL KCBPL Broadband Private Limited         |                  0.6  |
|       14 | K Net Solutions Pvt. Ltd.                    |                  0.58 |
|       15 | SITI Broadband Services Pvt. Ltd.            |                  0.5  |
|       16 | Mahanagar Telephone Nigam Ltd.               |                  0.45 |
|       17 | IshanNetsol Pvt Ltd                          |                  0.42 |
|       18 | ESTO Broadband Pvt. Ltd.                     |                  0.35 |

Source: TRAI

Annexure  referred  to  in  reply  to  part  (c)  of  Lok  Sabha  Unstarred  Question  no.  3548  to  be answered on 17 th March 2021 regarding Market Share of TSPs.

## Staff strength of BSNL and other private TSPs

|   Sr.No. | Telecom Service Providers                                  | Staff Strength reported                    |
|----------|------------------------------------------------------------|--------------------------------------------|
|        1 | BSNL                                                       | 64,946 (as on 31.01.2021)                  |
|        2 | VodafoneIdea Limited                                       | Approximately 9200 (as on 31.01.2021)      |
|        3 | BhartiAirtel                                               | 12786 (on roll employees) December 2020    |
|        4 | Reliance Jio                                               | More than 70,000(as on 10.03.2021)         |
|        5 | Reliance Communications + Reliance Infratel Limited (RITL) | 616 (Stand alone) +168 ( as on 28.02.2021) |
|        6 | TATA Tele Business Services                                | 1592 (as on 28.02.2021)                    |
|        7 | Quadrant Televentures                                      | 1072 (on roll employees as on 10.03.2021)  |

Source: BSNL, TSPs

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