Lok Sabha Question No. 2117 (UNSTARRED), answered on 2017-03-15
Subject: Central Services Offering E-transaction
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: ALOK SANJAR

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 2117

TO BE ANSWERED ON: 15.03.2017

## CENTRAL  SERVICES  OFFERING  E-TRANSACTION

## 2117.      SHRI ALOK SANJAR:

Will the Minister of ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state:

- (a) the  number  of  Central  services  which  operate  in  online  mode  along  with  the  details thereof;
- (b) the  total  e-transactions  carried  out  by  the  said  online  services  along  with  the  details thereof till date;
- (c) whether complaints have been received/certain shortcomings have been found regarding the operation of the said online services; and
- (d) if so, the details thereof?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P. P. CHAUDHARY)

(a) and  (b):  The  total  Central  services  which  operate  in  online  mode  are  241  and  total number of e-Transactions carried out by these online services for about last one year are more than 7.95 crores. The details of online services and their transactions are given at Annexure-I.

The  Ministry  of  Electronics  and  Information  Technology  (MeitY)  has  developed  eTaal (Electronic  Transaction  Aggregation  and  Analysis  Layer),  an  electronic  dashboard,  which provides overall view of e-Services being delivered across the country under various       eGovernance applications implemented, including Mission Mode Projects. eTaal portal can be accessed at http://etaal.gov.in.

- (c): No complaint has been received in MeitY.

- (d): Does not arise.

********

## Annexure-I

| Central Services captured through eTaal portal w.e.f. 01-01-2016 to 10-03-2017   | Central Services captured through eTaal portal w.e.f. 01-01-2016 to 10-03-2017   | Central Services captured through eTaal portal w.e.f. 01-01-2016 to 10-03-2017   | Central Services captured through eTaal portal w.e.f. 01-01-2016 to 10-03-2017   |
|----------------------------------------------------------------------------------|----------------------------------------------------------------------------------|----------------------------------------------------------------------------------|----------------------------------------------------------------------------------|
| S.N.                                                                             | Project                                                                          | No. of Services                                                                  | No. of Transactions                                                              |
| 1                                                                                | AGMARKNET                                                                        | 1                                                                                | 9,33,946                                                                         |
| 2                                                                                | Central Public Works Department (CPWD)                                           | 1                                                                                | 20,47,934                                                                        |
| 3                                                                                | Centralised Visa Issuance System                                                 | 31                                                                               | 24,66,665                                                                        |
| 4                                                                                | Centralized Public Grievance Redress And Monitoring System (CPGRAMS)             | 1                                                                                | 93,82,471                                                                        |
| 5                                                                                | CONFONET                                                                         | 4                                                                                | 53,77,149                                                                        |
| 6                                                                                | Dial.gov                                                                         | 1                                                                                | 14,122                                                                           |
| 7                                                                                | ECI - National Electoral Services                                                | 4                                                                                | 800,30,409                                                                       |
| 8                                                                                | e-Courts                                                                         | 7                                                                                | 4324,14,877                                                                      |
| 9                                                                                | Employment Exchange                                                              | 1                                                                                | 2,25,035                                                                         |
| 10                                                                               | eSangam                                                                          | 1                                                                                | 115,52,980                                                                       |
| 11                                                                               | Farmers Web Registration                                                         | 1                                                                                | 26,79,081                                                                        |
| 12                                                                               | FORM C Services                                                                  | 1                                                                                | 111,25,064                                                                       |
| 13                                                                               | FORM S Services                                                                  | 1                                                                                | 37,283                                                                           |
| 14                                                                               | Identity Card Management System                                                  | 1                                                                                | 16,244                                                                           |
| 15                                                                               | Interactive Information Dissemination System (IIDS)                              | 2                                                                                | 81,25,401                                                                        |
| 16                                                                               | Jeevan Pramaan : Life Certificate for Pensioners                                 | 1                                                                                | 48,92,629                                                                        |
| 17                                                                               | Jharkhand Project                                                                | 2                                                                                | 480                                                                              |
| 18                                                                               | Kisaan SMS Portal                                                                | 1                                                                                | 13340,54,493                                                                     |
| 19                                                                               | MCA21                                                                            | 66                                                                               | 37,55,489                                                                        |
| 20                                                                               | MGNREGA                                                                          | 1                                                                                | 15,13,141                                                                        |
| 21                                                                               | NCCPR of TRAI                                                                    | 1                                                                                | 451,57,162                                                                       |
| 22                                                                               | Nikshay                                                                          | 3                                                                                | 21,56,019                                                                        |
| 23                                                                               | No Obligation To Return India                                                    | 1                                                                                | 656                                                                              |
| 24                                                                               | Online FRRO and FRO Services                                                     | 20                                                                               | 4,97,139                                                                         |
| 25                                                                               | Overseas Citizenship of India (OCI)                                              | 6                                                                                | 65,74,653                                                                        |
| 26                                                                               | Passport                                                                         | 17                                                                               | 881,94,920                                                                       |
| 27                                                                               | Pensioners Portal                                                                | 2                                                                                | 66,321                                                                           |
| ++..28                                                                           | Postal Services                                                                  | 7                                                                                | 377,79,003                                                                       |
| 29                                                                               | Public Financial Management System                                               | 7                                                                                | 4593,99,640                                                                      |
| 30                                                                               | Railway Reservations                                                             | 4                                                                                | 4794,90,396                                                                      |
| 31                                                                               | Right To Information                                                             | 4                                                                                | 45,126                                                                           |
| 32                                                                               | TAX INFORMATION NETWORK                                                          | 2                                                                                | 677,41,446                                                                       |
| 33                                                                               | Unique Identification Authority of India (UIDAI) Services                        | 2                                                                                | 48432,21,817                                                                     |
| 34                                                                               | UPSC                                                                             | 5                                                                                | 90,87,418                                                                        |
| 35                                                                               | Visa Self Service                                                                | 31                                                                               | 58,95,357                                                                        |

| Total   | 241   | 79559,51,966   |
|---------|-------|----------------|