Lok Sabha Question No. 1099 (UNSTARRED), answered on 2017-02-08
Subject: Cyber-Crime/Stalking
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: JITENDRA CHAUDHURY, ASHWINI KUMAR CHOUBEY

## Deputy Director(Parl.) Concerned GCs

- Copy to:   1.   Minister's Office

2.   MOS's Office
3.   Secretary's Office, MeitY
4.   Senior Advisor, MeitY
5.   OSD to MOS

## Ministry of Electronics and Information Technology (Parliament Section)

The  following questions have been admitted   for answer in Lok Sabha on 08.02.2017 (Wednesday).

| Sl. No.   | D.No.   | Admit No.   | Subject                             | File No.       | Concd. GCs / HODs         | Remarks   |
|-----------|---------|-------------|-------------------------------------|----------------|---------------------------|-----------|
|           |         |             | STARRED                             |                |                           |           |
| 1.        | 4098    | *87         | IT Policy (Position: 7 th )         | 2(3)/17-Parl.  | JS(RK)                    |           |
| 2.        | 4123 A  | *93         | Cyber Crimes (Position: 13 th )     | 2(7)/17-Parl.  | GC(CL&ES)                 |           |
|           |         |             | UNSTARRED                           |                |                           |           |
| 3.        | 880     | 925         | CSC as Payment Gateway              | 2(36)/17-Parl. | JS(e-Gov.)                |           |
| 4.        | 1483    | 928         | Call Centres                        | 2(42)/17-Parl. | JS(RK)                    |           |
| 5.        | 2375    | 944         | Aadhaar Card to Differently Abled   | 2(11)/17-Parl. | JS(e-Gov.) / CEO(Aadhaar) |           |
| 6.        | -       | 968         | Online Appointment System           | 2(45)/17-Parl. | DG, NIC                   |           |
| 7.        | 2734    | 993         | Upgradation of District Offices     | 2(29)/17-Parl. | DG,NIC                    |           |
| 8.        | 2795    | 1002        | Electronic Manufacturing            | 2(19)/17-Parl. | JS(RB)                    |           |
| 9.        | 2891    | 1014        | Digitisation work at district level | 2(40)/17-Parl. | JS(e-Gov.)                |           |
| 10.       | 4350    | 1039        | Growth of IT companies              | 2(38)/17-Parl. | JS(RK)                    |           |
| 11.       | 4455    | 1053        | Digital Villages                    | 2(22)/17-Parl. | GC(AK)                    |           |
| 12.       | 4471    | 1054        | Fake Enrolment                      | 2(28)/17-Parl. | JS(e-Gov.)/ CEO(Aadhaar)  |           |
| 13.       | 4549    | 1061        | Training for digital transaction    | 2(37)/17-Parl. | JS(SM)                    |           |
| 14.       | 4553    | 1062        | MoU on cyber security               | 2(26)/17-Parl. | GC(CL&ES)                 |           |
| 15.       | 4689    | 1079        | Legality of e-payment companies     | 2(23)/17-Parl. | JS(e-Gov.)                |           |
| 16.       | 4737    | 1084        | Cyber Attack and hacking            | 2(33)/17-Parl. | GC(CL&ES)                 |           |
| 17.       | 4795    | 1091        | BPO Promotion Scheme                | 2(20)/17-Parl. | JS(RK)                    |           |
| 18.       | 4834    | 1094        | Cash less transactions              | 2(24)/17-Parl. | JS(e-Gov.)                |           |
| 19.       | 4848    | 1099        | Cyber Crimes / Stalking             | 2(17)/17-Parl. | GC(CL&ES)                 |           |
| 20.       | 5113    | 1117        | Digital Jobs                        | 2(32)/17-Parl. | JS(RK)                    |           |
| 21.       | 4204    | 1131        | Unique Biometric competency centre  | 2(1)/17-Parl.  | JS(e-Gov.) / CEO(Aadhaar) |           |
| 22.       | 2295    | 1149        | Digital Literacy                    | 2(14)/17-Parl. | JS(SM)                    |           |

2.   Draft Reply must be typed in double space. File containing the answer to   Questions please be submitted latest by 03.02.2017 for onward submission to Hon'ble Minister, MeitY / Hon'ble MOS, MeitY.
3.    Use of abbreviations may be avoided and in case they are used, their full form may also be given in the brackets.  It has been observed that illegible photo copies of annexure are  appended some time.  It is, therefore, requested that either original copy or neat, clean or legible copy of the annexures/enclosures may be attached. Further, it is also requested that a soft copy of the Note for Supplementaries prepared for Starred Questions may please be forwarded to the PS to Hon'ble Ministers at: mljoffice@gov.in and PS to Hon'ble MOS at: mos-mlj@meity.gov.in and ravi.raghav@meity.gov.in .
4.        If  reply  to  any  question  contains  long  annexure/tables,  etc.  such  information  may  please  be  provided  to  Parliament Section through USB for facilitating their accurate and speedy translation in Hindi.  Alternatively it may be e-mailed.

(Vinodpriya) Section Officer(Parl.)

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA

## UNSTARRED QUESTION No 1053

TO BE ANSWERED ON: 08.02.2017

## DIGITAL VILLAGES

## 1053 SHRI  PONGULETI  SRINIVASA  REDDY: DR. PRITAM  GOPINATH  MUNDE:

Will the Minister of Electronics and Information Technology be pleased to state: -

- (a) whether the Government has proposed to implement Digital Village pilot project;
- (b) if so, the details along with the aims and objectives thereof;
- (c) the number of villages identified for the project, State-wise;
- (d) whether Government proposes to launch the project across the country; and
- (e) if so, the details thereof?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P. P. CHAUDHARY)

(a) and (b): Yes, Sir. In line with the vision of Digital India, the Government of India has  envisaged  the  Pilot  Project  of  Digital  Village  with  a  view  to  showcase  the transformation  that  Digital  India  Programme  can  bring  about  to  citizens,  especially living in the rural areas.

The stated aims and objectives for the pilot project of Digital Village are:

-  Provide  basic  development  services  to  rural  areas  using  digital  technology  and demonstrate the potential of digital technologies to improve quality of life in rural areas
-  To  facilitate  access  to  regional  medical  centres  for  local  population  for  expert opinion, thus, ensuring availability of basic tele-medicine facilities at village level.
-  To provide access to interactive tele-education in local schools at village level.
-  To provide LED lighting and WiFi at a common area in the village.
-  To provide Resource Centres to be used for providing skill development training sessions with experts, government officers etc.

(c), (d) and (e): The envisaged project is in pilot phase. The project is proposed to be launched in 30 States and Union Territories in 1050 Gram Panchayats.

********

## GOVERNMENT OF INDIA

## MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION No 993

TO BE ANSWERED ON: 08.02.2017

## UPGRADATION  OF DISTRICT OFFICES

## 993 ADV.  NARENDRA  KESHAV  SAWAILKAR:

Will the Minister of Electronics and Information Technology be pleased to state: -

- (a) whether  the Government is contemplating to undertake  a pilot  project to upgrade   the district offices  of National Informatics Centre (NIC);
- (b) if so, the details thereof  along with the number of such districts to be upgraded;
- (c) whether the project would connect  with Common Service Centres; and
- (d) if so, the details thereof and the time by which  the project is expected to be completed?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P. P. CHAUDHARY)

- (a) and (b):  National Informatics Centre (NIC)  has forwarded  a proposal for upgradation of infrastructure of  708 NIC District Centres  over a period of 3 years.
- (c):     No, Sir.
- (d):    Does not arise in view of response  at (c) above.

********

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION No 968

TO BE ANSWERED ON: 08.02.2017

## ONLINE APPOINTMENT SYSTEM

## 968 SHRI BHAGWANTH  KHUBA:

Will the Minister of Electronics and Information Technology be pleased to state: -

- (a) whether the Government proposes an online system for appointment of Government officials;
- (b) if so, the details thereof;
- (c) whether  the Government has any provisions to digitize  the Government functioning that would lead to ease of accessibility to Government Departments for citizens; and
- (d) if so, the details thereof?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P. P. CHAUDHARY)

(a) to (d):   Yes, Sir.   The Government of India has already made operational an online system of Visit Request  registration for any Government Ministry / Department.

MyVisit  is an initiative by the Government of India to facilitate the common man.  MyVisit facility enables the  citizens to have a smooth and simple process of  making an appointment.  It bridges the gap between the Government and the common man and will enhance the opportunity of  a  common  man  to  meet  a  government    officer,  hassle  free.    It  has  advanced  features  of eliminating all the cumbersome and tedious procedure of making a request for an appointment and then visiting the premises.

The URL for the portals are:   http://eVisitors.nic.in or http://MyVisit.Gov.in.

Through  these portals, the citizens can make  the request of Visit, check the approval  status online SMS and eMail  alerts are also sent to the Visitors.  There is a also a MIS module used at the  reception  of  concerned  Ministry  /  Department  for  issuing  passes  (both  online  and  offline requests) for efficient crowd  management and security at Government buildings.

********

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND  INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 1054

TO BE ANSWERED ON: 08.02.2017

## FAKE ENROLMENT

## 1054. SHRI MOHD. SALIM:

Will the  Minister  of  ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state:

- (a) whether the Government is aware of fake enrolments of illegal immigrants and others for Aadhaar;
- (b)  if so, the details thereof along with the cases reported against the enrolling agencies; and
- (c)  the action taken by the Government in this regard?

## ANSWER

## MINISTER OF STATE FOR   ELECTRONICS AND  INFORMATION TECHNOLOGY (SHRI P.P. CHAUDHARY)

(a)  to  (c):    Aadhaar  is  issued  to  the  residents  of  India.  It  is  not  a  proof  of  citizenship  or nationality.

Aadhaar is generated after a series of quality checks and biometric de-duplication. Biometric deduplication is done to ensure that   no person can get two Aadhaars and same Aadhaar is never issued  to  two  persons.  Every  attempt  is  made  to  ensure  that  fake  or  duplicate  enrolments  are identified through quality checks and biometric de-duplication  process, and rejected. However, in  a  miniscule  number  of  cases  of  ineligible  enrolment,  there  are  provisions  for  taking  action against  the  delinquent  operator/supervisor/enrolment  agency;  financial  penalties;  and  criminal proceedings by lodging of FIR, besides cancellation of such Aadhaar.

Aadhaar verification service is available on a public portal https://resident.uidai.net.in/  aadhaarverification  where  any  person  can  check  the  validity  of  an Aadhaar instantaneously.

*******

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS & INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 944

TO BE ANSWERED ON: 08.02.2017

## AADHAAR CARD TO DIFFERENTLY ABLED

## 944. SHRI GANESH SINGH: SHRI KAPIL MORESHWAR PATIL:

Will the  Minister  of  ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state:

- (a)   whether the differently abled people and mentally retarded (divyang) children are facing difficulties in reaching to the Aadhaar cards kendras for issuing of their Aadhaar cards;
- (b)     if so, the details thereof;
- (c)      whether  the  Government  proposes  to  prepare  the  Aadhaar  cards  of  such  people  at  their doorstep;
- (d)     if so, the details thereof; and
- (e)    if not, the measures taken by the Government to alleviate the difficulties faced by them for enrolment in Aadhaar?

## ANSWER

MINISTER OF STATE FOR   ELECTRONICS AND  INFORMATION TECHNOLOGY (SHRI P.P. CHAUDHARY)

(a) to (e):  Aadhaar is issued to the residents of India, including differently abled people and mentally retarded  children. For those who cannot reach enrolment centre due to some reasons, special arrangements such as mobile vans, special enrolment camps etc. are made for enrolling such residents.

*******

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 1084

TO BE ANSWERED ON: 08.02.2017

## CYBER ATTACK AND HACKING

## 1084.    SHRI BHARTRUHARI MAHTAB: SHRI RAHUL KASWAN: SHRI RAJESH KUMAR DIWAKAR:  DR KIRIT P. SOLANKI:  SHRIMATI VANAROJA R.:  SHRI SHIVKUMAR UDASI:  SHRI DHARAM VIRA:  SHRI PRAHLAD SINGH PATEL:

Will the Minister of Electronics & Information Technology be pleased to state:-

- (a)  whether the instances of cyber attack and hacking of Indian websites from foreign countries have increased during each of the last three years and the current year;
- (b)     if so, the details thereof, country-wise and the reasons therefor;
- (c)    whether the Government has taken up the issue of hacking of Indian websites with the respective country under bilateral cooperation;
- (d)     if so, the details and the outcome thereof and if not, the reasons therefor;
- (e)      whether  the  Government  and  the  Government  offices  are  equipped  with  standard  information  security measures  to  restrict  unauthorized  access  to  official  information  by  the  hackers  and  comply  with  IPv6 internet protocol system and if so, the details thereof; and
- (f)   whether the Government has taken/will be taking measures to regulate social media to restrict circulation of anti-social and anti-India information from terrorist outfits and if so, the details thereof?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P. P. CHAUDHARY)

(a) and (b): As per the information reported to and tracked by Indian Computer Emergency Response Team (CERT-In) a total number of 28481, 32323, 27205 and 33147 websites were hacked during the year 2013, 2014,  2015  and  2016  respectively.  With  the  increase  in  the  proliferation  of  Information  Technology  and mobile  applications  and  related  services,  there  is  rise  in  the  incidents  of  cyber  attacks  in  the  past  years. Similar  trend  is  observed  worldwide  also.  The  hackers  are  exploiting  vulnerabilities  in  the  hardware  and software associated with web applications.    It has been observed attacks are launched through compromised computer systems located in different parts of the world. Masquerading techniques and hidden servers are also used to hide the identity of the actual systems being used by malicious actors. The attacks are observed to be  originating  from  various  countries  including  China,  Germany,  Hong  Kong,  Japan,  Malaysia,  Pakistan, Romania,  United  Kingdom,  United  States  of  America,  Syria,  United  Arab  Emirates    and  Italy.  Affected organisations  are  notified  with  remedial  measures  to  mitigate  vulnerabilities  and  secure  their  respective websites..

(c)  and  (d):  Memorandum  of  Understanding  (MoU)    have  been  signed  between  CERT-In  and  Computer Emergency Response Teams (CERTs) in other countries for enhancing bilateral cooperation in the area of cyber security for effective resolution of cyber security incidents and mitigation of cyber attacks. CERT-In coordinates with its counterpart agencies in respective countries for mitigation of incidents involving systems outside the country.

- (e) In order to prevent unauthorised access and secure Information Technology infrastructure, the following measures have been  taken:
- i. National Informatics Centre (NIC) which provides Information Technology related services to Government Departments, publishes cyber security policies, procedures, guidelines and advisories in the security portal for its users.
- ii. CERT-In publishes  guidelines  regularly  for  securing  the  websites,  computer  systems  and  applications, which are available on its website (www.cert-in.org.in).
- iii. Government (MeitY) has formulated Cyber Crisis Management Plan (CCMP) for countering cyber attacks and  cyber  terrorism  for  implementation  by  all  Ministries/  Departments  of  Central  Government,  State Governments  and  their  organizations  and  critical  sectors.  42  workshops  have  been  conducted  for Ministries/Departments, States & Union Territories and critical organizations to sensitise them about the cyber security threat landscape and  enabling them  to prepare and  implement  the  Cyber  Crisis Management Plan.
- iv. NIC protects the cyber resources from possible compromises through a layered security approach in the form of practices,  procedures  and  technologies  that  are  put  in  place.  NIC  has  deployed  state-of-the-art security  solutions  including  firewalls,  intrusion  prevention  systems,  anti-virus  solution.  Additionally, periodic  security  audits  of  resources  are  performed  followed  by  subsequent  hardenings.  These  are complemented by round-the-clock monitoring of security events and remedial measures are carried out for solving the problems subsequently. Networking equipments installed in Government Buildings by NIC/ or under guidance of NIC comply with IPv6.
- v. National  Critical  Information  Infrastructure  Protection  Centre  (NCIIPC)  is  also  engaged  with  Chief Information  Security  Officers  (CISOs)  of  various  Government  offices  (Central  &  States)  and  sending alerts and advisories for the protection of critical information infrastructure periodically.
- vi. Government  (MeitY)  is  also  supporting  a  project  titled  'IPv6  Training  Programme  for  Staff  of Government/ Ministries  &  Institution'  to  enhance  adoption  and  deployment  of  IPv6  and  the  project  is being implemented by ERNET India. Under this project, ERNET India has setup an Infrastructure in line with the one hosted by APNIC at 3 locations i.e Delhi, Chennai and Bangalore. These infrastructures are available over the  Internet  and  hands-on  training  and  live  experience  have  been  provided  to  about  500 network related  participants  from  Government  sector  at  various  cities  i.e.  Delhi,  Chennai,  Chandigarh, Puducherry, Bhopal and Kolkata.
- vii. Department of Telecom (DoT) has mandated that the licensee (including BSNL & MTNL)  shall induct only  those  network  elements  into  their  telecom  network,  which  have  been  got  tested  as  per  relevant contemporary Indian or international security standards which  also include information security management system against ISO 27000 series standards. Moreover, DoT has also advised its sub-ordinate departments/organizations to adhere with policy  guidelines on cyber security i.e. 'National  Information Security  Policy  and  Guidelines'  and  'Cyber  Security  Policy'.  DoT  has  asked  the  Central  Government Ministries/Departments, State and Union Territories government for transition to IPv6 in accordance with 'National IPv6 Deployment Roadmap v-II' guidelines. The Government organizations have been asked to align and integrate the IPv6 transition of their networks with the product/technology life cycles to reduce the  capital  expenditure  and  do  the  transition  by  December  2017.  DoT  has  issued  guidelines  to Government organizations that all new ICT equipment to be procured should be IPv6 ready.

(f): The  Social Media is being made use of by the citizens across world through Internet. Government does not regulate the content appearing on social networking sites.  However, at times these services are also used by  anti-national/anti-social  elements,  which  pose  a  security  threat.  The  Information  Technology  (IT)  Act, 2000 has provisions for removal of objectionable online content. The Information Technology (Intermediary Guidelines)  Rules  2011  under  section  79  of  the  IT  Act  requires  that  the  Intermediaries  shall  observe  due diligence while discharging their duties and shall inform the users of computer resources not to host, display, upload,  modify,  publish,  transmit,  update  or  share  any  information  that  is  harmful,  objectionable,  affect minors and unlawful in any way.  Further, Government takes action under section 69A of IT Act for blocking of  websites/webpages  with  objectionable  contents,  whenever  requests  are  received  from  designated  nodal officers or upon Court orders. Section 69A of the IT Act empowers Government to block any information generated, transmitted, received, stored or hosted in any computer resource in the interest of i) sovereignty and integrity of India, ii) defence of India, iii) security of the State, iv) friendly relations with foreign States v) public order or vi) for preventing incitement to the commission of any cognizable offence relating to above. The Government has also mandated all the Telecom Service Providers including Internet Service Providers to provide the Lawful Interception facilities to the security agencies for all the services including WhatsApp, Viber, etc. As such Security agencies are able to intercept these encrypted communication services through the lawful interception facilities provided by the Telecom Service Providers,  but they are not able to decrypt some of encrypted intercepted communication to readable format.

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 1062

TO BE ANSWERED ON: 08.02.2017

## MOU ON CYBER SECURITY

## 1062.   SHRI VINAYAK BHAURAO RAUT:

SHRI DHARMENDRA YADAV:

SHRI ADHALRAO PATIL SHIVAJIRAO:

SHRI SHRIRANG APPA BARNE:

Will the Minister of Electronics & Information Technology be pleased to state:-

- (a) whether  India  and  USA  have  signed  a  Memorandum  of  Understanding  (MoU)  on cooperation in the field of cyber security and the MoU intends to promote closer cooperation and the exchange of information pertaining to the cyber security;
- (b) if so, the details thereof;
- (c) the extent to which the aforesaid MoU likely to help achieve the mutual benefits;
- (d) whether India and United States had also signed an MoU to promote a closer cooperation and timely exchange of information between the organizations of their respective Governments responsible for Cyber Security; and
- (e) if so, the details thereof and the success achieved by both the countries to resolve the cyber security related issues?

## ANSWER

MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P. P. CHAUDHARY)

- (a), (b)  and (c): India and the US signed a Framework for the US-India Cyber Relationship on 30 August 2016 in New Delhi.

India and the United States have agreed to cooperate in the following main areas:

1. Sharing of threat related information
2. Best practices, developing Joint Mechanism to promote cooperation in the field of R&D, Standards & Testing, Capacity Building and Cybercrime.
3. Strengthening critical internet infrastructure in India.

This  aforesaid  Framework  Agreement  will  be  mutually  beneficial  with  enhanced  cooperation between Law Enforcement Agencies to combat cyber crime. Cooperation on Capacity building and  skills  development,  joint  R&D,  cyber  security  standards  and  security  testing  including accreditation  process,  cyber  security  products  development  can  benefit  us  significantly  by increasing the security of our cyberspace and protection of internet users.

(d)  and  (e):    In  pursuance  of  above  mentioned  framework  agreement,  a  Memorandum  of Understanding  (MoU)  between  the  Indian  Computer  Emergency  Response  Team  (CERT-In) and  the  United  States  Computer  Emergency  Readiness  Team  (US-CERT),  Department  of Homeland Security, Government of United States of America (USA) to promote cooperation in the  field  of  Cyber  Security  was  signed  by  Secretary,  Ministry  of  Electronics    &  Information Technology (MeitY)  and United States Ambassador to India on 11 th January 2017 in New Delhi.

The scope of cooperation includes:

1. Exchange  of  information  on  cyber  security  incidents  and  Response  to  cyber  security incidents;
2. Exchange of information on prevalent cyber security policies and best practices; and
3. Exchange of approaches to capacity building and developing the cyber workforce;

The MoU will benefit mutually in strengthening cooperation between India and USA to improve Cyber  Security  readiness  and  raise  awareness  and  importance  of  keeping  systems  secure  and security practices & procedures  updated.

The MoU facilitates cooperation on a range of activities which include:

- a) Exchange  information  on  security  issues,  including  indicators  of  compromise  and mitigation measures,  in order to prevent incidents and their recurrence.
- b) Coordinate response to cyber security events that may occur.
- c) Determining  the  threshold  for  involvement  of  external  entities  for  effective  incident response & resolution for incidents impacting US and India.
- d) Exchange  assessments  of  the  prevailing  cyber  security  trends  and  best  practices,  as observed by each participant.
- e) Identifying,  elaborating,  coordinating  and  implementing  reasonable  steps  to  secure  the integrity of the supply chain to enhance users confidence in the security of ICT products and services
- f) Invite  each  other  to  seminars/conferences  held  in  respective  countries  to  discuss  cyber security issues
- g) Conduct of cyber security exercises covering different scenarios and emerging areas and, any other areas of cooperation as may be mutually agreed upon.
- h) Establishing  mechanism  for  exchange  of  information  on  emerging  threats,  cooperation for incident resolution, promotion of best practices and capacity building for security of Industrial Control Systems and National Critical Information Infrastructure Protection.

********

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 1014

TO BE ANSWERED ON: 08.02.2017

## DIGITISATION WORK AT DISTRICT LEVEL

## 1014.       SHRI LAXMAN GILUWA:

Will the Minister of ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state:

- (a) the details of the works undertaken through Digital India at district level;
- (b) the number of people benefited through Digital India in Jharkhand;
- (c) whether the digitization works are being delayed in various districts including Singhbhum; and
- (d) if so, the details thereof and the action taken by the Government in this regard?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P. P. CHAUDHARY)

(a)  and  (b):    "Digital  India"  is  an  umbrella  programme  to  transform  India  into  a  digitally  empowered  society  and knowledge economy. The schemes/projects under Digital India are being implemented in the entire country including all districts of Jharkhand.

Under Digital India programme, e-District Mission Mode Project (MMP) has been implemented at district and subdistrict levels of Jharkhand, benefitting all citizens by delivering various e-Services such as Certificates (Birth, Caste, Death,  Income  and  Local  Resident),  Pension  (Old  Age,  Disability  and  Widow),  Grievance  Redressal,  Electoral, Consumer  Court,  Revenue  Court,  Land  Record  and  services  of  various  departments  such  as  Commercial  Tax, Agriculture, Animal Husbandry & Co-operative, Labour, Employment Training & Skill Development etc.

As on 31.12.2016, 6,663 Common Services Centres (CSCs) have been made operational in Jharkhand, out of which 4,304  CSCs  are  at  Gram  Panchayat  level.  These  centres  are  Information  and  Communication  Technology  (lCT) enabled kiosks, run by Village Level Entrepreneurs (VLEs), to provide various G2C, B2C and G2B services to all rural citizens of Jharkhand such as Aadhaar services, Pan Card, Passport, Electricity Bill payment, IRCTC services, services related to Education, Employment and Banking etc.

Also, the Government of India has initiated BharatNet , which aims to connect all the    2.5 lakh Gram Panchayats in the  country  including  Gram  Panchayats  of  all  districts  of  Jharkhand  for  providing  broadband  connectivity.  Nondiscriminatory  access  to  the  network  is  available  to  all  the  telecom  service  providers.  These  access  providers  like mobile operators, Internet Service Providers (lSPs), Cable TV operators, content providers can launch various services in rural areas. Various applications for e-health, e-education, e-governance etc. are provided. In Jharkhand, 3131 kms of cable has been laid connecting 1263 Gram Panchayats.

Besides  above,  citizens  of  all  districts  of  Jharkhand  can  avail  services  being  provided  by  various  schemes/projects implemented under Digital India programme at pan India level. e-Hospital - Online Registration System (ORS) can be utilized for online appointment and registration by new patients, viewing of lab reports, checking the status of blood  availability.  The  pensioners  can  use Jeevan Pramaan, an  Aadhaar  enabled  Digital  Life  Certificate  scheme, which  aims  at  digitizing  the  whole  process  of  securing  the  life  certificate. MyGov has  created  a  two  way communication link between Government and Citizens towards meeting the goal of good governance. The citizens can securely  store  and  share  their  documents  with  service  providers  who  can  directly  access  them  electronically  using Digital Locker System . An Aadhaar holder can sign electronic documents in easy, efficient and secure manner using eSign .  The  students  can  avail  scholarships  through National  Scholarships  Portal  (NSP) ,  which  is  an  end-to-end disbursement system for scholarships. e-Tourist Visa (eTV) has been introduced to enhance the experience of inbound  travellers  to  India  and  outbound  travellers  from  India.  The  citizen  can  avail  training  courses  under Digital Saksharta Abhiyan (DISHA) and get certified. The citizens can also avail benefits under various schemes through Direct Benefit transfer (DBT) .

- (c): No, Sir.
- (d):  Does not arise.

*******

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 925

TO BE ANSWERED ON: 08.02.2017

## CSC AS PAYMENT GATEWAY

## 925     SHRIMATI  JAYSHREEBEN  PATEL:

Will the Minister of ELECTRONICS & INFORMATION TECHNOLOGY be pleased to state: -

- (a) whether the Common Service Centre (CSC) has been allotted license for functioning as payment gateway;
- (b) if so, the details thereof;
- (c) the  number  of  CSC  opened  in  villages  and  rural  districts  along  with  the  number  of employment opportunities created so far; and
- (d) the details of achievement of CSC in creating a cashless society?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P. P. CHAUDHARY)

(a) and  (b): CSC  e  Governance  Services  India  Ltd.  (Common  Services  Centre  -Special Purpose Vehicle:  CSC -SPV), formed by Government of India for overall program management and enabling monitoring of the CSC scheme, has got license / in principle approval from Reserve Bank  of  India  (RBI)  for  functioning  as  Bharat  Bill  Payment  Operating  Unit  (BBPOU)  on 13/06/2016.    Bharat Bill Payment Operating Unit (BBPOU) system is a bill payment system in India with a single point providing 'anytime anywhere payment system' to customer.

- (c): The current number of registered CSCs in villages and rural districts is 2, 40,150; out of this, 1, 68,585 are at Gram Panchayat (GP level). One CSC on an average provides employment to 3 - 4 persons.
- (d): CSCs have enabled rural citizens/ merchants in utilising various mechanisms of digital financial  transactions  such  as  Instant  Money  Payment  System  (IMPS),  Unified  Payment Interface (UPI), Bank Point of Sale (PoS) machines, etc.

More than 2 Crore citizens have been registered for enabling use of digital financial tools besides 6.6 lakhs merchants.

********

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA

## UNSTARRED QUESTION NO. 1149

TO BE ANSWERED ON: 08.02.2017

## DIGITAL LITERACY

## 1149 SHRI RAM CHARITRA NISAD: SHRIMATI RAKSHATAI KHADSE: SHRI DEVJI M. PATEL: SHRI SUNIL KUMAR SINGH:

Will the Minister of Electronics and Information Technology be pleased to state: -

- (a) the details of Digital literacy mission/ campaign along with the achievement made. Statewise;
- (b) whether a large number of population do not have access to computer and other digital medium;
- (c) if so, whether Government proposes to provide computers to all the households and if so, the details thereof;
- (d) whether  the  Government  proposes  to  spend  Rs.  1,800  crore  to  train  60  million  people across  rural  areas  in  three  years  under  a  digital  literacy  mission  and  if  so,  the  details thereof  along  with  the  funds  spent  and  the  people  benefitted  so  far  under  the  mission, state-wise; and
- (e) whether  the  Common  Services  Centres,  e-Governance  Service  India  is  awaiting  the Government's nod for the said purpose and if so, the steps taken in this regard?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P.P. CHAUDHARY)

(a): Government had implemented two digital literacy Schemes viz. National Digital Literacy Mission (NDLM) and Digital Saksharta Abhiyan (DISHA) to impart digital literacy to 52.2 lakh households in the Country. The implementing agency for these schemes was CSC e-Governance Services  India  Limited  (CSC-SPV).  The  digital  literacy  targets  envisaged  under  these  scheme have  been  achieved.  The  State-wise  achievements  made  under  the  above  schemes  is  at Annexure.

(b): As  per  the  National  Sample  Survey  Office  (NSSO)  report  (NSS  71st  Round)  the proportion of households in the Country having computer during 2014 is 14% (only 6% of rural households and 29% of urban households possessed computer).

(c): There is no such proposal to provide computers to the households in the Country.

(d) and (e): Hon'ble  Finance  Minister,  while  presenting  the  Union  Budget  2016-2017,  has announced to launch a new Digital Literacy Mission Scheme for rural India to cover around 6 crore additional households within the next three years. As a follow-up to this announcement, a new scheme to cover 6 crore rural households is under formulation in consultation with various stakeholders.

*******

The  State-  wise  details  of  achievements  made  under  the  National  Digital  Literacy  Mission (NDLM) and Digital Saksharta Abhiyan (DISHA) Schemes.

| State               |   Certified candidates |
|---------------------|------------------------|
| Andaman &Nicobar    |                    409 |
| Andhra Pradesh      |                 165661 |
| Arunachal Pradesh   |                   2139 |
| Assam               |                  20440 |
| Bihar               |                 440014 |
| Chandigarh          |                  13646 |
| Chhattisgarh        |                 172460 |
| Dadra &Nagar Haveli |                    182 |
| Daman &Diu          |                   1376 |
| Delhi               |                  80068 |
| Goa                 |                   1278 |
| Gujarat             |                 334432 |
| Haryana             |                 132302 |
| Himachal Pradesh    |                  31264 |
| Jammu &Kashmir      |                 121679 |
| Jharkhand           |                 114783 |
| Karnataka           |                 350068 |
| Kerala              |                  49357 |
| Lakshadweep         |                     20 |
| Madhya Pradesh      |                 365592 |
| Maharashtra         |                 404098 |
| Manipur             |                  31023 |
| Mizoram             |                   9507 |
| Nagaland            |                  12997 |
| Odisha              |                 121100 |
| Puducherry          |                  19016 |
| Punjab              |                  96962 |
| Rajasthan           |                 372029 |
| Sikkim              |                  10625 |
| Tamil Nadu          |                 291151 |
| Telangana           |                 184346 |
| Tripura             |                  42941 |
| Uttar Pradesh       |                 610189 |
| Uttarakhand         |                 101881 |
| West Bengal         |                 641735 |
| Total               |                5346770 |

*********

## MINISTRY OF ELECTRONICS & INFORMATION TECHNOLOGY

## LOK SABHA

## UNSTARRED QUESTION NO. 1131

TO BE ANSWERED ON: 08.02.2017

## UNIQUE BIOMETRIC COMPETENCY CENTRE

## 1131. SHRI MD. BADARUDDOZA KHAN: SHRI P. KARUNAKARAN:

Will the Minister of ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state:

- (a)    the details of challenges posed by biometric recognition and the steps taken/ being taken to face/overcome these challenges;
- (b)    whether  the  Unique  Identification  Authority  of  India  (UIDAI)  has  set  up  a  Unique Biometric Competency Centre (UBCC); and
- (c)     if so, the details thereof and the reasons therefor?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P.P. CHAUDHARY)

(a):    The  challenges  posed  by  biometric  recognition  relate  to  capturing  the  biometrics  of residents  with  poor  quality  of  finger  prints,  people  with  amputated  fingers/  hands,  leprosy patients, blind people, people with eye conditions such as deformed pupil/ IRIS (mostly result of  surgeries),  other  types  of  eye  abnormalities  like  squint  eyes,  people  suffering  from involuntary  movement  of  the  eye-ball.  Majority  of  the  eye  condition  cases  were  from  noncircular pupil shape caused due to cataract operations using intra capsular cataract extractions cryo-surgery technique used prior to 1990.    These challenges were addressed by the UIDAI Committee on Biometrics in its report 'Biometrics Design Standards  for UID Applications'. Subsequent to this  Report,  UIDAI  conducted  field  studies  which  concluded  that,  using  multi modal  (both  finger  print  and  IRIS  based)  de-duplication  provides  an  acceptable  level  of accuracy for issuing UID numbers.

Accordingly, to overcome the problem of poor quality finger prints and IRIS related conditions multi modal de-duplication, i.e. both IRIS and finger print based de-duplication systems were adopted by UIDAI for issuing UID numbers.

- (b):   Unique Biometric Competency Centre (UBCC) has not been set up by UIDAI.
- (c):    Does not arise in view of (b) above.

********

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 1099

TO BE ANSWERED ON: 08.02.2017

## CYBER-CRIME/STALKING

## 1099 SHRI JITENDRA  CHAUDHURY: SHRI ASHWINI  KUMAR  CHOUBEY:

Will  the  Minister  of   ELECTRONICS  AND  INFORMATION  TECHNOLOGY  be  please  to state:

- (a)  whether it is fact that cybercrime is increasing day by day in all over the country;
- (b)  if so, the details thereof;
- (c)   whether  harassment  and  blackmailing  case  particularly  of  women  by  cyber  stalkers  are increasing through social sites;
- (d)  if so, the details thereof; and
- (e)  the action Government has taken and proposes to take in this regard?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P.P. CHAUDHARY)

- (a) and (b): With the proliferation of Information Technology and related services there is a rise in instances of cyber crimes in the country like elsewhere in the world.
- -As per the data maintained by National Crime Records Bureau (NCRB), a total of 5693, 9622 and  11592  cyber  crime  cases  were  registered  during  the  years  2013,  2014  and  2015 respectively, showing a rise of 69% during 2013 to 2014 and 20% during 2014 to 2015. This includes  cases  registered  under  the  IT  Act  and  related  sections  of  Indian  Penal  Code  and special & local laws involving computer as medium/ target.
- -As per the information reported to and tracked by Indian Computer Emergency Response Team (CERT-In), a total no. of 44679, 49455 and  50362  cyber security incidents were observed during    the  year  2014,  2015  and  2016  respectively.  The  types  of  cyber  security  incidents include phishing, scanning/probing, website intrusions and defacements, virus/malicious code, Denial of Service attacks, etc.
- -RBI has registered  a total  of  9500,  13083,  16468,  and  8689  cases  of  frauds  involving  credit cards, ATM / debit cards and internet banking during the year 2013-14, 2014-15, 2015-16 and 2016-17(upto December 2016), respectively.
- -Further,  CBI  has  registered  a  total  of  87  cases  during  2014  to  2016.  Out  of  these  87  cases, charge-sheets have been filed in 36 cases, status report filed in competent court in 4 cases, 6 cases were closed and 41 cases are under investigation by CBI.

(c)  and  (d):  Police  and  public  order  are  State  subjects  under  the  Constitution  and  as  such  the  State Governments and Union Territory Administrations are primarily responsible for prevention, detection, registration  and  investigation  of  crimes  including  harassment  and  blackmailing  of  women  (Crime against Women) and for prosecuting the criminals through Law Enforcement machinery within their jurisdictions. NCRB collects and maintains statistical data of police recorded cognizable crimes from 35 States /Union Territories. As per the data maintained by NCRB  under stalking on women (section 354D IPC) during 2014-2015, a total of 4699 and 6266 cases were registered during the year 2014 and 2015, respectively, showing a rise of 25% during 2014 to 2015.

(e) The Social media sites are being used by the citizens across the world through Internet. At times, Social  media  is  also  used  by  anti-national/anti-social  elements.    Government  does  not  regulate  the content appearing on social networking sites.  However,

- -The Information Technology (IT) Act, 2000 has provisions for removal of objectionable online content. The Information Technology (Intermediary Guidelines) Rules 2011 under section 79 of the  IT  Act  requires  that  the  Intermediaries  shall  observe  due  diligence  while  discharging  their duties  and  shall  inform  the  users  of  computer  resources  not  to  host,  display,  upload,  modify, publish, transmit, update or share any information that is harmful, objectionable, affects minors or is  unlawful in any way.  Action is taken as and when incidents are brought to the knowledge of Law Enforcement Agencies.
- -Government takes action under section 69A of  IT Act  for blocking of  websites/webpages  with objectionable  content,  whenever  requests  are  received  from  designated  nodal  officers  or  upon Court  orders.  Section  69A  of  the  IT  Act  empowers  Government  to  block  any  information generated,  transmitted,  received,  stored  or  hosted  in  any  computer  resource  in  the  interest  of  i) sovereignty  and  integrity  of  India,  ii)  defence  of  India,  iii)  security  of  the  State,  iv)  friendly relations with foreign States,  v) public order, or, vi) for preventing incitement to the commission of any cognizable offence relating to above.
- -The Government has also mandated all the Telecom Service Providers including Internet Service Providers to provide the Lawful Interception facilities to the security agencies for all the services including  WhatsApp,  Viber,  etc.  Thus  security  agencies  are  able  to  intercept  these  encrypted communication services through the lawful interception facilities provided by the Telecom Service Providers, but they are not able to decrypt some of the encrypted intercepted communication to readable format.

******

.

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS & INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO.  1091

TO BE ANSWERED ON: 08.02.2017

## BPO PROMOTION SCHEME

## 1091.   SHRI HUKUM SINGH: SHRI PRABHAKAR REDDY KOTHA:

Will the Minister of Electronics & Information Technology be pleased to state: -

- (a) whether  the  Government  has  started  Business  Process  Outsourcing  (BPO)  promotion scheme under the Digital India programme and if so, the salient features thereof;
- (b) whether the Government has taken a decision to expand BPO units scheme to rural areas and if so, the details thereof;
- (c) the details of BPO schemes launched in the rural areas including Shamili region; and
- (d) the  incentives  being  given  by  the  Government  for  these  BPOs  along  with  the  details thereof?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P.P. CHAUDHARY)

(a) to  (d):      Under  Digital  India  programme,  the  Government  has  launched  India  BPO Promotion  Scheme  (IBPS)  for  creation of employment  opportunities and promotion  of BPO/ITES operations across the country particularly in small cities/towns including rural areas with an outlay of  Rs. 493 crore.  Around 48,300 BPO/ITES seats have been distributed across State(s)/UT(s) based on population percentage as per Census 2011, excluding metro cities along with  their  urban  agglomeration  viz.  Bangalore,  Chennai,  Hyderabad,  Kolkata,  Mumbai,  NCR, Pune, and North East Region (NER). For the State of Uttar Pradesh (including Shamili region) 8,800 seats have been allocated.

The  scheme  provides  capital  support  along  with  several  special  incentives  like  encouraging employment to women and physically disabled persons, setting up operations at locations other than State capital, promoting local entrepreneurs, providing  upto Rs. 1 lakh/seat in the form of Viability  Gap  Funding (VGF),  etc.   The selection of eligible companies to set up BPO/ITES operations  under  IBPS  is  done  through  online  bidding  process.  Till  now  about  70  companies have  been  declared  successful  to  setup  BPO/ITES  operations  for  ~15,000  seats  distributed around 60 locations covering 19 States and 2 UTs. Further, details of the scheme are available at www.meity.gov.in/ibps and https://ibps.stpi.in

Government has also launched North East BPO Promotion Scheme (NEBPS) under Digital India Programme to incentivize setting up of 5,000 seats BPO/ITES Operations in North East Region (NER) for creation of employment opportunities for the youth and growth of IT-ITES Industry in the region  with an outlay of  Rs. 50 crore.  NEBPS provides similar financial support as IBPS. Till  now,  1,460  seats  have  been  allocated  to  successful  bidders  for  setting  up  BPO/ITES operations under NEBPS covering 5 States of NER. Further details of the scheme are available at www.meity.gov.in/nebps

*******

## GOVERNMENT OF INDIA

## MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION No. 1039

TO BE ANSWERED ON: 08.02.2017

## GROWTH OF IT COMPANIES

## 1039      SHRIMATI  JYOTI  DHURVE:

Will the Minister of Electronics and  Information Technology be pleased to state: -

- (a) whether the growth of 1T companies has decreased now;
- (b) if so, the reasons therefor and whether the negative growth is likely to reduce the jobs in IT companies; and
- (c) if so, the corrective steps taken by the Government in this regard?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P.P. CHAUDHARY)

(a)  and  (b):      No,  Madam.  The  Indian  IT-ITeS  industry  has  been  growing  continuously. According to National Association of Software and services Companies (NASSCOM), India's IT-ITeS industry is estimated to grow at 9.1 percent in FY 2015-16 to reach USD 130 billion (INR 840,000 Cr.) with exports revenue of USD 108 billion (INR 700,000 Cr).   The IT-ITES Industry has created large employment opportunities, with over 3.7 million professionals directly employed by the industry and projected to grow to 4.3 million by 2019. Indirect employment is estimated  at  over  10  million.  The  net  addition  of  employees  in  FY  2015-16  is  estimated  at  2 lakhs

- (c):   Does not arise.

********

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION No 1061

TO BE ANSWERED ON: 08.02.2017

## TRAINING FOR DIGITAL TRANSACTION

## 1061 SHRI R. DHRUVA NARAYANA:

Will the Minister of Electronics and Information Technology be pleased to state:

- (a)   whether the Government has formulated any scheme for imparting training for digitalisation of   transaction / epayment in the country;
- (b)     if  so,  the  details  thereof  and  number  of  States  which  were  included  in  such  schemes  that  have  been  launched separately in urban/rural areas wise;
- (c)   the expenditure likely to be involved thereon;
- (d)   the number of people and traders trained under the schemes so far; and
- (e)   whether there is any proposal for providing the said training in rural areas in Karnantaka ?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P.P. CHAUDHARY)

(a) to (e) :  1. Government approved a sub component named 'Digital Finance for Rural India: Creating Awareness and Access  through  CSCs'  under  the  Digital  Saksharta  Abhiyan  (DISHA)  in  November  2016  for  conducting  awareness sessions on digital finance options available for rural citizens as well as enabling various mechanisms of digital financial services  such  as  Unstructured  Supplementary  Service  Data(USSD),  Unified  Payment  Interface  (UPI),  Cards/Point  of Sales(PoS), Aadhaar Enabled Payment System(AEPS) and eWallet etc. As on 6.2.2017, around 1.98 crore beneficiaries and around 6.79 lakh Merchants have been trained/enabled under this programme. Further, sensitization drives have been carried  out  at  650  Districts  and  5,630  Blocks  throughout  the  country.  The  State  wise  status  is  at Annexure .  The estimated  budget  outlay  towards  the  above  mentioned  activities  is  approximately  Rs.  55.625  crore.  In  the  state  of Karnataka, around 15.30 lakh citizens and 12,003 merchants have been made EPS enabled.

2.   In addition, following initiatives have been taken for creating awareness amongst citizens:
2. A 24-hour TV channel named 'DigiShala' and a website called 'www.cashlessindia.gov.in', dedicated for facilitating awareness to citizens on cashless payment options and their use, have been launched on 9th December, 2016.
3.  DigiDhan  Melas :  The  DigiDhan  Mela  brings  together  various  stakeholders  of  digital  payment  systems  such  as banks, e-wallet operators, telecom providers and institutions like Unique Identification Authority of India (UIDAI), Common Services Centres(CSCs) and National Payments Corporation of India (NPCI) to promote digital payments. The objective is to enable citizens and merchants to undertake real time digital transactions through the DigiDhan Bazaar and encourage them to use digital platforms for day to day transactions.
4. o A Two day awareness camp 'DigiDhan Mela' was organised on 17th -18th December, 2016 at Major Dhyanchand National Stadium, Delhi, to mark the start of the urban campaign to promote digital payments. It primarily aimed at targeting the urban populace, supplementing the Rural Digital Financial Literacy Campaign led through Common Service Centres.
5. o Lucky Grahak Yojana/ Digi-Dhan Vyapar Yojana : The Government has launched the Lucky Grahak Yojana for consumers and Digi-Dhan Vyapar Yojana for merchants on 25th December, 2016 at the DigiDhan Mela organized at Vigyan Bhawan, Delhi. These schemes provide daily and weekly awards to citizens and merchants for undertaking digital transactions made through Rupay cards, AEPS, UPI Apps and USSD. The objective is to incentivise citizens and merchants to adopt digital payment platforms. NPCI is the designated implementing agency for the schemes. As on 6.2.2017, 6.88 Lakh consumers and 42,000 merchants have been declared as winners under these schemes.
6. o The DigiDhan Melas are being organised in 100 cities till 14th April, 2017, which will be concluded with a mega draw.  The  overall  coordination  of  the  event  is  being  done  by  the  State  Advisors  of  NITI  Aayog  and  NPCI  in collaboration with MeitY. MeitY has launched a website www.digidhan.mygov.in which provides the latest updates on demonetisation and the consumer and merchants can check the rewards under the LuckyGrahak and Digidhan Vypar Yojana.
7. o As on 6.2.2017, around 8.9 Lakh citizens/merchants have participated in DigiDhan Mela.
8. o In  the  state  of  Karnataka,  the  DigiDhan  Mela  was  held  on  16.1.2017  at  Bengaluru  under  which  around  4,000 citizens/merchants have participated.

*******

State  wise  status  of  'Digital  Finance  for  Rural  India:  Creating  Awareness  and  Access through CSCs'

| Sr No.   | State                  |   Citizens covered |   Merchants Enabled |
|----------|------------------------|--------------------|---------------------|
| 1        | Delhi                  |              36621 |                 743 |
| 2        | Chhattisgarh           |            1684703 |              165033 |
| 3        | Jharkhand              |            2765617 |               43565 |
| 4        | Chandigarh             |               2303 |                 162 |
| 5        | Orissa                 |             447071 |               54893 |
| 6        | Jammu And Kashmir      |             696895 |               35116 |
| 7        | Kerala                 |              53822 |                5639 |
| 8        | Telangana              |             675932 |               41381 |
| 9        | Bihar                  |             590913 |               41107 |
| 10       | Himachal Pradesh       |             144179 |               13817 |
| 11       | Haryana                |             289383 |               23335 |
| 12       | Puducherry             |              13249 |                 346 |
| 13       | West Bengal            |             233392 |               11312 |
| 14       | Assam                  |             177985 |                5788 |
| 15       | Manipur                |              14693 |                 340 |
| 16       | Tripura                |              10879 |                2108 |
| 17       | Rajasthan              |             621156 |               22148 |
| 18       | Uttarakhand            |             622742 |               14994 |
| 19       | Karnataka              |            1530282 |               12003 |
| 20       | Uttar Pradesh          |            1430330 |               89895 |
| 21       | Madhya Pradesh         |            3165738 |               31999 |
| 22       | Gujarat                |            1017711 |               16220 |
| 23       | Daman And Diu          |                950 |                  14 |
| 24       | Maharashtra            |            1513951 |               25239 |
| 25       | Andhra Pradesh         |             899438 |                8399 |
| 26       | Tamil Nadu             |             880920 |                7706 |
| 27       | Punjab                 |             310669 |                5784 |
| 28       | Sikkim                 |               4557 |                  47 |
| 29       | Goa                    |               7938 |                  43 |
| 30       | Nagaland               |               6632 |                 164 |
| 31       | Meghalaya              |               7368 |                 195 |
| 32       | Mizoram                |               2492 |                  51 |
| 33       | Arunachal Pradesh      |               7353 |                  59 |
| 34       | Andaman &Nicobar       |                  3 |                   0 |
| 35       | Dadra And Nagar Haveli |                341 |                   0 |
| 36       | Lakshadweep            |                 56 |                   0 |
|          | Total                  |           19868264 |              679645 |

******

## GOVERNMENT OF INDIA

## MINISTRY OF ELECTRONICS  AND INFORMATION TECHNOLOGY

## LOK SABHA

## UNSTARRED QUESTION NO.  928

TO BE ANSWERED ON: 08.02.2017

## CALL CENTRES

## 928.     SHRIMATI  DARSHANA VIKRAM  JARDOSH:

Will the Minister of Electronics & Information Technology be pleased to state: -

- (a) the number of Call Centres functioning round the clock;
- (b) whether there are any guidelines or rules for the functioning of these call centres; and
- (c) if so, the details thereof and if not whether the Government is considering to issue any guidelines in this regard?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P. P. CHAUDHARY)

(a) to (c): As per Department of Telecommunications (DoT), Telecom Enforcement Resource and Monitoring (TERM) Cells register the  Other  Service  Providers  (OSPs)  throughout  the  country  in  their  respective jurisdiction which includes call centres also. Separate data of call centres is not maintained by TERM Cells. The OSP means a company providing Application Services like call centre, tele-banking, tele-medicine, tele-education, teletrading, e-commerce, network operation centre and other IT Enabled Services, by using Telecom Resources provided by Authorised Telecom Service Providers. The revised Terms and Conditions for the registration of the OSP were issued  vide  No.18-  2/2008-CS-I  Dated:  5 th August,  2008.  These  terms  and  conditions  and  their  amendments  are available  on  DoT  website  at  the  link  http://dot.gov.in/relatedlinks/registration-under-other-service-providers-ospcategory.

In  Telecom  sector,  country  is  divided  into  22  License  Service  Area  (LSA)  which  generally  are  co-terminus  with States, and each LSA has a TERM Cell. As on 31.12.2016, total 10,152 OSPs were registered with various LSA (details are at Annexure-I ).

As per Department of Telecommunications (DoT), the salient features of guidelines for OSP (includes call centres) are at Annexure-II .

********

## Annexure-I

| Registered OSP Data as on 31-12-2016   | Registered OSP Data as on 31-12-2016   | Registered OSP Data as on 31-12-2016   | Registered OSP Data as on 31-12-2016                              |
|----------------------------------------|----------------------------------------|----------------------------------------|-------------------------------------------------------------------|
| S.No.                                  | Licensed Service Area (LSA)            | Total Registered OSP as on 31.12.2016  | Area of Jurisdiction                                              |
| 1                                      | Andhra Pradesh                         | 1133                                   | Andhra Pradesh, Telangana                                         |
| 2                                      | Assam                                  | 28                                     | Assam                                                             |
| 3                                      | Bihar                                  | 26                                     | Bihar, Jharkhand                                                  |
| 4                                      | Delhi                                  | 2094                                   | Delhi including Ghaziabad, NOIDA, Faridabad and Gurgaon           |
| 5                                      | Gujarat                                | 418                                    | Gujarat including UT of Daman &Diu and UT of Dadra &Nagar Haveli  |
| 6                                      | Haryana                                | 7                                      | Haryana excluding Faridabad &Gurgaon                              |
| 7                                      | Himachal Pradesh                       | 14                                     | Himachal Pradesh                                                  |
| 8                                      | J&K                                    | 19                                     | J&K                                                               |
| 9                                      | Karnataka                              | 1387                                   | Karnataka                                                         |
| 10                                     | Kerala                                 | 205                                    | Kerala and UT of Lakshdweep                                       |
| 11                                     | Kolkata                                | 816                                    | Kolkata                                                           |
| 12                                     | Madhya Pradesh                         | 128                                    | Madhya Pradesh and Chhattisgarh                                   |
| 13                                     | Maharashtra                            | 825                                    | Maharashtra excluding Mumbai                                      |
| 14                                     | Mumbai                                 | 1304                                   | Mumbai                                                            |
| 15                                     | North East                             | 8                                      | Meghalaya, Tripura, Mizoram, Arunachal Pradesh, Nagaland, Manipur |
| 16                                     | Odisha                                 | 37                                     | Odisha                                                            |
| 17                                     | Punjab                                 | 338                                    | Punjab and UT of Chandigarh                                       |
| 18                                     | Rajasthan                              | 123                                    | Rajasthan                                                         |

| 19   | Tamilnadu            |   1061 | Tamilnadu and UT of Pudducherry                                   |
|------|----------------------|--------|-------------------------------------------------------------------|
| 20   | Uttar Pradesh (East) |     90 | UP(E)                                                             |
| 21   | Uttar Pradesh (West) |     65 | UP(W) (excluding Ghaziabad and Noida city) + Uttarakhand          |
| 22   | West Bengal          |     26 | West Bengal (excluding Kolkata) + Sikkim + UT of Andaman &Nicobar |
|      | Total                |  10152 |                                                                   |

Annexure-II

## Salient features of guidelines for OSP (includes call centres)

- 1)  Registration  may  be  granted to  any  company  to  provide  Application  Services.  These  service  providers  will  not infringe  on  the  jurisdiction  of  other  Authorised  Telecom  Service  Providers  and  they  will  not  provide  switched telephony.
- 2) Limited Liability Partnership (LLP) Firms registered under LLP Act, 2008 have been included in the current OSP registration Policy for registration under OSP category.
- 3) Companies registered under Indian Companies Act-2013, as amended from time to time, are also entitled for registration under OSP category, in addition to the companies registered under Indian Companies Act-1956.
- 4)  A  Company may apply for registration to the Telecom Enforcement and Resource Monitoring (TERM) Cell of DoT in the prescribed proforma.
- 5) The registration is location specific, so a company may have more than one registration. Any change in the location of OSP Centre shall require amendment in the original registration.
- 6) A processing fee of Rs. 1000/- is payable along with the application for registration in the form of a demand draft from a scheduled bank in favour of the concerned Accounts Officer of  registering authority.
- 7)  The  validity  of  the  registration  shall  be  20  years  from  the  date  of  issue,  unless  otherwise  mentioned  in  the registration letter.
- 8) The validity of the registration may be extended, if deemed expedient, the period of registration by 10 years at one time, upon request of the OSP, if made during the 19 th year of the registration period on the terms mutually agreed. The decision of the Authority shall be final in regard to the grant of extension.
- 9) The list of documents required for OSP registration is given below:

## (A) Mandatory Documents:

|   S. No. | Documents required to be submitted in case of Company                                              | Documents required to be submitted in case of LLP                                                                                                                         |
|----------|----------------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|        1 | Certificate of Incorporation issued by Registrar of Companies                                      | Certificate of Incorporation issued by Registration Authority of LLPs                                                                                                     |
|        2 | Memorandum and Article of Association                                                              | Copy of Agreement among all the partners of LLP                                                                                                                           |
|        3 | Board Resolution or Power of Attorney authorising the authorized signatory with attested signature | Resolution passed by designated partners or all the partners authorizing the authorized signatory with attested signature or as per provisions of LLP agreement / LLP Act |
|        4 | A note on the nature of business / activities of the proposed OSP                                  | A note on the nature of business / activities of the proposed OSP                                                                                                         |

## (B) Documents required to be submitted, if actual information is different from mandatory documents:

|   S. No. | Documents required to be submitted in case of Company                                                    | Documents required to be submitted in case of LLP                                                                                      |
|----------|----------------------------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------------------------------------|
|        1 | List of present Directors of the company                                                                 | List of present Designated partners and all the partners of the LLP                                                                    |
|        2 | Present shareholding pattern of the company indicating equity details (Indian equity and Foreign equity) | Present shareholding pattern of the LLP indicating equity/ contribution details of all the partners (Indian equity and Foreign equity) |

- (C)   (i)  All  the  documents  must  be  certified  with  seal  by  either  company  secretary  or  one  of  the  Directors  of  the company or statutory auditors or public notary in case of company.
- (ii) All the documents must be certified with seal by either designated partners or all the partners or statutory auditors or public notary in case of LLP.
- (iii) The LLP Firm shall intimate to the Department within 30 days, if there is any change in the designated partners, authorised signatory, and/or Agreement of LLP.

********

## *87. SHRI G. HARI:

Will  the  Minister  of  ELECTRONICS  AND  INFORMATION  TECHNOLOGY  be  pleased  to state:

- (a) whether  international  revenues  from  IT  sector  are  stagnating  and  if  so,  the  details thereof;
- (b) whether the  Government proposes to take measures to kick start  domestic  demand to make up for losses and if so, the details thereof and the action taken by the Government in this regard;
- (c) whether the Government is also considering to set up a committee to study the factors affecting the IT industry and if so, the details thereof; and
- (d) whether  the  Government  proposes  to  review  the  Information  Technology  Policy  to improve the sagging fortunes of the sector and if so, the details thereof?

## ANSWER

MINISTER OF ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI RAVI SHANKAR PRASAD)

(a) to (d):   A Statement is laid on the Table of the House.

## GOVERNMENT OF INDIA

## MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY)

## LOK SABHA STARRED QUESTION NO. *87

TO BE ANSWERED ON: 08.02.2017

## IT POLICY

## STATEMENT REFERRED IN REPLY TO LOK  SABHA STARRED QUESTION NO. *87 FOR 08.02.2017 REGARDING  IT POLICY

………

(a) to (d): No,  Sir.  International  revenues  from  IT  sector  are  indeed  growing continuously.    The  Indian  IT-ITES  industry  has  been  progressively  contributing  to  the growth of exports and creation of employment opportunities. The total IT-ITES Industry revenue (excluding hardware) is estimated at USD 130 Bn (Rs. 840,000 crore) in 201516, including exports of USD 108 Bn (Rs.700,000 crore) growing at a rate of  at 9.1 %. According to NASSCOM, IT-ITES exports trends over last 4 years are as follows:-

|                     | 2012-13   | 2013-14   | 2014-15   | 2015-16(E)   |
|---------------------|-----------|-----------|-----------|--------------|
| Total in INR Crores | 4,14,630  | 5,27,292  | 6,00,492  | 7,00,000     |

The IT-ITES Industry employs nearly 3.7 million professionals directly and expected to grow to 4.3 million by 2019. Indirect employment is estimated at over 10 million.

-  While  there  is  a  continuous  growth  in  exports,  there  are  sustained  efforts  by  the Government  to  further  increase  exports  as  well  as  promote  domestic  IT-ITES industry.  Government  has  been  implementing  the  Digital  India  Programme  with  a view  to  create  a  knowledge  economy  and  empower  citizens.  STP  scheme,  BPO Promotion schemes, CSC 2.0, Make in India & Skill India Programme have helped in generating demand and jobs at the grassroot level. MeitY has also implemented the NDLM (National Digital Literacy Mission) & DISHA (Digital Saksharta Abhiyan) schemes. The major thrust on less-cash digital economy has led to the emergence of new sectors such as fintech, cyber-security, IOT, big data, data analytics etc.
-  To cater to the domestic demand and generate jobs, mobile phone manufacturing has been  given  a  major  boost.  72  new  mobile  handset  and  component  manufacturing units  have  been  set  up  in  the  last  18  months.  In  2015-16,  about  11  crore  mobile phones  were  manufactured,  compared  to  5.8  crore  in  2014-15.    13  Electronics Manufacturing Clusters (EMCs) have been approved with a project cost of Rs. 1658 crore  in  10  States.  Investment  proposals  worth  Rs.  1,  27,  880  crore  have  been received under Modified Special Incentive Package Scheme (M-SIPS). The initiatives under Electronics Manufacturing are expected to generate about 2,60,000 jobs.
-  The National Policy on Information Technology (NPIT) -2012 envisages to increase revenues  of  IT/ITES  Industry  from  USD  100  billion  during  2011-12  to  USD  300 billion by 2020 including exports of USD 200 billion. The key strategies identified in NPIT  2012  include  creation  of  an  ecosystem  for  a  globally  competitive  IT/ITES Industry. As per NASSCOM Perspective 2025, the Indian IT industry is slated for expansion with an annual growth rate of 9 to 11 percent upto 2020 and of 10 to 12 percent from 2020 to 2025. Implementation of Digital India Programme is fulfilling the strategies outlined in the National IT Policy.

*********

## GOVERNMENT OF INDIA

## MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 1079

TO BE ANSWERED ON: 08.02.2017

## LEGALITY OF E-PAYMENT COMPANIES

## 1079 KUMARI SHOBHA KARANDLAJE: SHRI PRATHAP SIMHA: SHRI BAIJAYANT JAY PANDA:

Will the Minister of ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state: -

- (a) the legal status of online cash transactions in India;
- (b) whether the provisions  in  Acts  like  Payment  Settlements  and  Systems  Act,  2007  (PSS  Act),  the Information  Technology Act,  2008  and  the  Indian  Penal  Code  for  protection  of  users  in  case  of digital payments and mobile wallets are sufficient to protect the digital wallets users;
- (c) whether  the  Government  is  working  on  a  legal  framework  that  will  define  the  liabilities  and obligations of e-payment companies;
- (d) if so, the details thereof including salient features of the draft law being framed; and
- (e) whether the Government is considering to amend the IT Act, 2000 to address key issues to protect the privacy and financial details of people using electronic payments and if so, the details thereof?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P. P. CHAUDHARY)

(a)  to  (d):      -  The  RBI,  under  the  Payment  and  Settlement  Systems  Act,  2007,  has  authorised  payment system operators for providing various payment services, including e-wallet.

-    Under  section  4,  the  RBI  authorises  various  types  of  payment  systems,  including  wallets.  Also,  under specific  provisions  of  the  Act,  RBI  has  the  powers  to  set  standards  and  issue  directions  /  guidelines  to various payment system operators. For instance, RBI has issued guidelines / directions / circulars regarding safety, security, risk mitigation measures, etc. All the authorised payment system operators are required to get the system audit done from a CISA/DISA qualified auditor on an annual basis. RBI has vide circular RBI/2016-17/178,  DPSS.CO.OSD.No.1485/06.08.005/2016-17  dated  9 th December  2016  advised all Prepaid  Payment  Instrument  Issuers,  System  Providers,  System  Participants  and  all  other  Prospective Prepaid  Payment  Instrument  Issuers  to  carry  out  a  special  audit  by  the  empanelled  auditors  of  Indian Computer Emergency Response Team (CERT-In) on a priority basis and take immediate steps thereafter to comply with the findings of the audit report.   The non-banks which are authorised to issue prepaid payment instruments, including wallets, are required to maintain their outstanding balance in an escrow account with any scheduled commercial bank.
-   The Information Technology (IT) Act, 2000 provides legal framework for data security breach. Section 43, section 43A, section 72 and section 72A of the IT Act, 2000 provides for privacy and security of data in digital  form.  The  act  also  provides  for  certain  due  diligence  to  be  followed  by  intermediaries  including publishing their terms and conditions, privacy policy, user agreement. The rules made under the IT Act also cover  appointing  a  grievance  officer,  procedure  for  reporting  and  redressal  of  complaints  including  the timelines etc.
- (e):  Currently there is no proposal with the Government to amend the IT Act, 2000.

********

## GOVERNMENT OF INDIA

## MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 1094

TO BE ANSWERED ON: 08.02.2017

## CASH LESS TRANSACTIONS

## 1094   : SHRI ANANT KUMAR HEGDE:

Will the Minister of ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state: -

- (a) whether after the implementation of Government Policy on cashless transactions in the country, the business of many private sector companies has increased:
- (b) if so, the names of these companies and number out of them that are foreign companies;
- (c) whether cases of economic frauds committed by companies have come to light; and
- (d) if so, the details thereof and the action taken by the Government in this regard?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P. P. CHAUDHARY)

(a) and (b): Based on the data available, there has been significant growth in various modes of digital  payments.  The  percentage  growth  for  different  modes  of  digital  payments  between  8 th Nov 2017 and 3 rd Feb 2017 in number of digital payment transactions per day is below:

| Mode                                  |   %Growth Transactions |
|---------------------------------------|------------------------|
| UPI (Including BHIM &USSD 2.0)        |                   4453 |
| USSD 1.0                              |                   9871 |
| Immediate Payment System (IMPS)       |                     66 |
| RuPay (PoS+Ecom)                      |                    268 |
| Aadhaar Enabled Payment System (AEPS) |                    792 |
| Wallets                               |                    260 |

However no specific study has been done to assess the growth of business of individual banks or companies.

- (c)  and  (d):  As  per  the  information  reported  to  and  tracked  by  Indian  Computer  Emergency Response Team (CERT-In) a total number of 1122, 534 and 757 phishing incidents were handled during the year 2014, 2015 and 2016 respectively.

Indian  Computer  Emergency  Response  Team  (CERT-In)  under  Ministry  of  Electronics  and Information Technology has published 17 advisories for security safeguarding covering Point-ofSale (PoS), Micro ATMs, Electronic Wallets, Online banking, Smart phones, Unified payment interface, wireless access points/routers, Mobile banking and cloud.

*******

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA STARRED QUESTION NO. *93

TO BE ANSWERED ON: 08.02.2017

## CYBER CRIMES

## *93 SHRI  D. K. SURESH:

## SHRI  UDAY PRATAP SINGH:

Will the Minister of ELECTRONICS & INFORMATION TECHNOLOGY be pleased to state:-

- (a)      the details of cyber crimes reported during the last three years and the present status of the said crimes;
- (b)      the percentage increase in such crimes during the said period, State-wise; and
- (c)      whether the Government has taken any steps to tackle cyber crime incidents with stringent cyber laws to make online transactions fool proof; and if so, the details thereof?

## ANSWER

MINISTER FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI RAVI SHANKAR PRASAD)

- (a) to (c):   A Statement is laid on the Table of the House.

## STATEMENT REFERED TO IN REPLY TO LOK SABHA STARRED QUESTION *93 FOR 08.02.2017 REGARDING CYBER CRIMES

………

(a)  and  (b):      With  the  proliferation  of  Information  Technology  and  related  services  there  is  a  rise  in instances  of  cyber  crimes  in  the  country  like  elsewhere  in  the  world.  As  per  the  data  maintained  by National  Crime  Records  Bureau  (NCRB),  a  total  of  5693,  9622  and  11592  cyber  crime  cases  were registered during the years 2013, 2014 and 2015 respectively, showing a rise of 69% during 2013 to 2014 and 20% during 2014 to 2015.This includes cases registered under the Information Technology (IT) Act, 2000 and related sections of Indian Penal Code and  Special & Local Laws involving computer as medium/ target.  Similar  data  for  the  year  2016  is  under  collection.    State/UT-wise  data   during  2013-2015  is enclosed as Annexure.

- (c):   Government has taken various steps to tackle the cyber crime incidents on the Internet. It includes:
- (i) The IT Act, 2000 provides a comprehensive legal framework to address the issues connected with cyber crime, cyber attacks and security breaches of information technology infrastructure.
- (ii)      Ministry  of  Electronics  &  Information  Technology  (MeitY)  has  recently  notified  the  scheme  for evaluating any Department, body or agency of the Central Government or a State Government to notify them as Examiner of Electronic Evidence under section 79A of IT Act, 2000.
- (i) Indian Computer Emergency Response Team (CERT-In) issues alerts and advisories regarding latest cyber threats and countermeasures on regular basis.  CERT-In has issued 17 advisories since Nov 27,  2016  for  security  safeguards  covering  Point  of  Sale  (POS),  Micro  ATMs,  electronic  Wallets, online banking, smart phones, unified payment interface, Unstructured Supplementary Service Data (USSD), RuPay, SIM cards, wireless access points / routers, mobile banking, cloud and  Aadhaar Enabled  Payment  System  (AEPS).  Advisory  has  also  been  sent  by  CERT-In  to  RBI,  National Payment  Corporation of India (NPCI)  and Payment  Card  Industry Organizations covering precautions to be taken to avoid similar attacks as those that occurred recently with credit / debit cards.
- (ii) CERT-In is conducting cyber security trainings for IT / cyber security professionals including Chief Information  Security  Officers  (CISOs)  of  Government  and  critical  sector  organisations.  18  such training  programs  were  conducted  covering  580  participants  during  the  year  2016.In  addition  2 workshops on security of digital payments systems have been conducted for stakeholder organisations covering 110 participants.
- (iii) Cyber  Crime  Cells  have  been  set  up  in  all  States  and  Union  Territories  for  reporting  and investigation of Cyber Crime cases.
- (iv) With respect to the banking sector, in order to focus more attention on IT related matters, RBI has taken various action which includes
- -RBI has set up a Cyber Security and IT Examination (CSITE) cell within its Department of Banking Supervision in 2015.
- -The Bank has issued a comprehensive circular on Cyber Security Framework in Banks on June 2, 2016 covering best practices pertaining to various aspects of cyber security.
- -RBI carries out IT Examination of banks separately from the regular financial examination of banks from last year. This report has a special focus on cyber security. The reports have been issued to the banks for remedial action.
- -RBI  has  also  set  up  Cyber  Crisis  Management  Group  to  address  any  major  incidents  reported including suggesting ways to respond and recover to/ from the incidents.
- -Department  of  Banking  Supervision  under  RBI  also  conducts  cyber  security  preparedness  testing among banks on the basis of hypothetical scenarios with the help of CERT-In.
- -RBI also has set  up  an  IT  subsidiary,  which  would  focus,  among  other  things,  on  cyber  security within RBI as well as in regulated entities. The subsidiary is in the process of recruiting the experts.
- -RBI  has  issued  circular  on  09 th December  2016  in  Security  and  Risk  mitigation  measure  for  all authorised entities / banks issuing Prepaid Payment Instrument (PPI) in the country.
- -In  addition,  RBI  issues  Circulars/advisories  to  all  Commercial  Banks  on  phishing  attacks  and preventive / detective measures to tackle phishing attacks.

## Annexure

| State/UT-wise total number of cyber crimecases registered during 2013-2015   | State/UT-wise total number of cyber crimecases registered during 2013-2015   | State/UT-wise total number of cyber crimecases registered during 2013-2015   | State/UT-wise total number of cyber crimecases registered during 2013-2015   | State/UT-wise total number of cyber crimecases registered during 2013-2015   | State/UT-wise total number of cyber crimecases registered during 2013-2015   | State/UT-wise total number of cyber crimecases registered during 2013-2015   |
|------------------------------------------------------------------------------|------------------------------------------------------------------------------|------------------------------------------------------------------------------|------------------------------------------------------------------------------|------------------------------------------------------------------------------|------------------------------------------------------------------------------|------------------------------------------------------------------------------|
| Serial Number                                                                | State/UT                                                                     | 2013*                                                                        | 2014#                                                                        | %variation in 2014 over 2013                                                 | 2015#                                                                        | %variation in 2015 over 2014                                                 |
| 1                                                                            | Andhra Pradesh                                                               | 651                                                                          | 282                                                                          | -56.7                                                                        | 536                                                                          | 90.1                                                                         |
| 2                                                                            | Arunachal Pradesh                                                            | 10                                                                           | 18                                                                           | 80.0                                                                         | 6                                                                            | -66.7                                                                        |
| 3                                                                            | Assam                                                                        | 154                                                                          | 379                                                                          | 146.1                                                                        | 483                                                                          | 27.4                                                                         |
| 4                                                                            | Bihar                                                                        | 139                                                                          | 114                                                                          | -17.9                                                                        | 242                                                                          | 112.3                                                                        |
| 5                                                                            | Chhattisgarh                                                                 | 101                                                                          | 123                                                                          | 21.8                                                                         | 103                                                                          | -16.3                                                                        |
| 6                                                                            | Goa                                                                          | 58                                                                           | 62                                                                           | 6.9                                                                          | 17                                                                           | -72.6                                                                        |
| 7                                                                            | Gujarat                                                                      | 77                                                                           | 227                                                                          | 194.8                                                                        | 242                                                                          | 6.6                                                                          |
| 8                                                                            | Haryana                                                                      | 323                                                                          | 151                                                                          | -53.3                                                                        | 224                                                                          | 48.3                                                                         |
| 9                                                                            | Himachal Pradesh                                                             | 28                                                                           | 38                                                                           | 35.7                                                                         | 50                                                                           | 31.6                                                                         |
| 10                                                                           | Jammu &Kashmir                                                               | 46                                                                           | 37                                                                           | -19.6                                                                        | 34                                                                           | -8.1                                                                         |
| 11                                                                           | Jharkhand                                                                    | 26                                                                           | 93                                                                           | 257.7                                                                        | 180                                                                          | 93.5                                                                         |
| 12                                                                           | Karnataka                                                                    | 533                                                                          | 1020                                                                         | 91.4                                                                         | 1447                                                                         | 41.9                                                                         |
| 13                                                                           | Kerala                                                                       | 383                                                                          | 450                                                                          | 17.5                                                                         | 290                                                                          | -35.6                                                                        |
| 14                                                                           | Madhya Pradesh                                                               | 342                                                                          | 289                                                                          | -15.5                                                                        | 231                                                                          | -20.1                                                                        |
| 15                                                                           | Maharashtra                                                                  | 907                                                                          | 1879                                                                         | 107.2                                                                        | 2195                                                                         | 16.8                                                                         |
| 16                                                                           | Manipur                                                                      | 1                                                                            | 13                                                                           | 1200.0                                                                       | 6                                                                            | -53.8                                                                        |
| 17                                                                           | Meghalaya                                                                    | 17                                                                           | 60                                                                           | 252.9                                                                        | 56                                                                           | -6.7                                                                         |
| 18                                                                           | Mizoram                                                                      | 0                                                                            | 22                                                                           | 0.0                                                                          | 8                                                                            | -63.6                                                                        |
| 19                                                                           | Nagaland                                                                     | 0                                                                            | 0                                                                            | 0.0                                                                          | 0                                                                            | 0.0                                                                          |
| 20                                                                           | Odisha                                                                       | 104                                                                          | 124                                                                          | 19.2                                                                         | 386                                                                          | 211.3                                                                        |
| 21                                                                           | Punjab                                                                       | 156                                                                          | 226                                                                          | 44.9                                                                         | 149                                                                          | -34.1                                                                        |
| 22                                                                           | Rajasthan                                                                    | 297                                                                          | 697                                                                          | 134.7                                                                        | 949                                                                          | 36.2                                                                         |
| 23                                                                           | Sikkim                                                                       | 0                                                                            | 4                                                                            | 0.0                                                                          | 1                                                                            | -75.0                                                                        |
| 24                                                                           | Tamil Nadu                                                                   | 90                                                                           | 172                                                                          | 91.1                                                                         | 142                                                                          | -17.4                                                                        |
| 25                                                                           | Telangana                                                                    | -                                                                            | 703                                                                          | -                                                                            | 687                                                                          | -2.3                                                                         |
| 26                                                                           | Tripura                                                                      | 14                                                                           | 5                                                                            | -64.3                                                                        | 13                                                                           | 160.0                                                                        |
| 27                                                                           | Uttar Pradesh                                                                | 682                                                                          | 1737                                                                         | 154.7                                                                        | 2208                                                                         | 27.1                                                                         |
| 28                                                                           | Uttarakhand                                                                  | 27                                                                           | 42                                                                           | 55.6                                                                         | 48                                                                           | 14.3                                                                         |
| 29                                                                           | West Bengal                                                                  | 342                                                                          | 355                                                                          | 3.8                                                                          | 398                                                                          | 12.1                                                                         |
|                                                                              | TOTAL STATE(S)                                                               | 5508                                                                         | 9322                                                                         | 69.2                                                                         | 11331                                                                        | 21.6                                                                         |
| 30                                                                           | A &NIslands                                                                  | 18                                                                           | 13                                                                           | -27.8                                                                        | 6                                                                            | -53.8                                                                        |
| 31                                                                           | Chandigarh                                                                   | 11                                                                           | 55                                                                           | 400.0                                                                        | 77                                                                           | 40.0                                                                         |
| 32                                                                           | D&N Haveli                                                                   | 0                                                                            | 3                                                                            | 0.0                                                                          | 0                                                                            | -100.0                                                                       |
| 33                                                                           | Daman &Diu                                                                   | 1                                                                            | 1                                                                            | 0.0                                                                          | 1                                                                            | 0.0                                                                          |
| 34                                                                           | Delhi UT                                                                     | 150                                                                          | 226                                                                          | 50.7                                                                         | 177                                                                          | -21.7                                                                        |
| 35                                                                           | Lakshadweep                                                                  | 0                                                                            | 1                                                                            | 0.0                                                                          | 0                                                                            | -100.0                                                                       |
| 36                                                                           | Puducherry                                                                   | 5                                                                            | 1                                                                            | -80.0                                                                        | 0                                                                            | -100.0                                                                       |
|                                                                              | TOTAL UT(S)                                                                  | 185                                                                          | 300                                                                          | 62.2                                                                         | 261                                                                          | -13.0                                                                        |
|                                                                              | TOTAL (ALL INDIA)                                                            | 5693                                                                         | 9622                                                                         | 69.0                                                                         | 11592                                                                        | 20.5                                                                         |

## GOVERNMENT OF INDIA

## MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA

## UNSTARRED  QUESTION NO. 1002

TO BE ANSWERED ON 08.02.2017

## ELECTRONIC MANUFACTURING

## 1002 SHRI ALOK SANJAR:       SHRI C.R. PATIL:

Will the Minister of Electronics and Information Technology be pleased to state:

- (a) the  details  of  domestic  demand  for  branded  electronic  items  and  the  items  being  manufactured indigenously;
- (b) whether the domestic production of branded electronic items is adequate to meet the demand;
- (c) if so, the details thereof and if not, the steps taken by the Government for augmenting manufacturing of electronic items domestically;
- (d) whether the Government is contemplating formulation of any policy for promotion of R&D in the field of electronics and information technology; and
- (e)      if so, the details thereof and the action taken in this regard so far?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P. P. CHAUDHARY)

(a)  and  (b):    As  per  figures  available  from  the  Directorate  General  of  Commercial  Intelligence  and  Statistics (DGCIS), Ministry of Commerce and Industry for 2015-16, it is seen that India continues to be a net importer of electronic goods. The available data suggests that domestic production is not sufficient to meet the total demand. The relevant figures of total imports of electronics into India and total exports of electronics from India are given below:

| Import and Export of Electronics (Rs. Crore)   | Import and Export of Electronics (Rs. Crore)   | Import and Export of Electronics (Rs. Crore)   | Import and Export of Electronics (Rs. Crore)   |
|------------------------------------------------|------------------------------------------------|------------------------------------------------|------------------------------------------------|
| Commodity                                      | 2014-15                                        | 2015-16                                        | %Growth                                        |
| Imports                                        | 2,25,444                                       | 2,62,083                                       | 16.25                                          |
| Exports                                        | 36,723                                         | 37,300                                         | 1.57                                           |

The estimates of production of electronic  goods as per  figures provided by various  Industry Associations are given below:

| Production of Electronics Sector (Rs. Crore)   | Production of Electronics Sector (Rs. Crore)   | Production of Electronics Sector (Rs. Crore)   | Production of Electronics Sector (Rs. Crore)   |
|------------------------------------------------|------------------------------------------------|------------------------------------------------|------------------------------------------------|
| S.No.                                          | Sub-sector                                     | 2014-15                                        | 2015-16                                        |
| 1                                              | Consumer Electronics                           | 55,806                                         | 55,765                                         |
| 2                                              | Industrial Electronics                         | 39,374                                         | 45,083                                         |
| 3                                              | Computer Hardware                              | 18,691                                         | 19,885                                         |
| 4                                              | Mobile phones                                  | 18,900                                         | 54,000                                         |
| 5                                              | Strategic Electronics                          | 15,700                                         | Not Available                                  |
| 6                                              | Electronic Components                          | 39,723                                         | 45,383                                         |
| 7                                              | Light Emitting Diodes (LED)                    | 2,172                                          | 5,092                                          |

(c):  Steps taken by the Government for augmenting manufacturing of electronic items domestically are listed at Annexure .

(d)  and  (e):  Ministry  of  Electronics  and  Information  Technology  (MeitY)  has  acknowledged  Research  & Development  (R&D)  and  promotion  of  innovation  as an integral part of Electronics &  Information, Communication Technology (ICT) ecosystem and it has been supporting the entire value chain of R&D activities in  the  country  ranging  from  the  basic  components  to  sophisticated  product  development.  MeitY  has  taken various initiatives  towards  promotion  of  R&D  in  the  different  areas  of  Electronics  &  ICT  including Communication,  Convergence  and   Broadband  Technologies,   Microelectronics,  VLSI   (Very  Large   Scale

Integration),  Nanotechnologies,  Electronic  materials,  Industrial  electronics,  High  Performance  Computing, Networking, Cyber Security, Medical electronics, Strategic electronics, RF/Microwave  and Millimetre technologies, free and open source software, Language Computing and development of technologies for common man.

Initiatives taken by MeitY for the promotion of R&D in the field of Electronics and Information Technology are as under:

- (i) National Policy on Electronics (NPE) 2012 : One of the missions of NPE 2012 is to promote a vibrant and sustainable ecosystem of R&D, design and engineering and innovation to enhance manufacturing capabilities in electronics material, components, sub-assemblies as well as products.
- (ii) National  Policy  on  Information  Technology  (NPIT)  2012 :  NPIT  2012  focuses  on  applications  of technology-enabled approaches to overcome monumental developmental challenges in education, health, skill development, financial inclusion, employment generation, governance etc. to greatly enhance efficiency across the board in the economy. The objectives of this policy inter alia include 'To promote innovation and R&D in cutting edge technologies and development of applications and solutions in areas like localization, location based services, mobile value added services, Cloud Computing, Social Media and Utility models.'
- (iii) ICT&E (Information, Communication Technology and Electronics) R&D and Innovation Framework 2013 has  been  designed  with  a  Vision  'To  attain  global    leadership    in  the  ICT&E  sector    by building a vibrant  eco-system  to nurture, encourage, promote, facilitate and support research, innovation and product  development  for  rapid,  inclusive  and  sustainable  growth  of  the country.'
- (iv) MeitY  is  also  implementing  a  Multiplier  Grants  Scheme  (MGS).  MGS  aims  to  encourage  collaborative R&D between industry and academics/ R&D institutions for development of products and packages.
- (v) In order to encourage filing of International Patents, a Scheme, 'Support International Patent Protection in Electronics & IT (SIP-EIT)' for SMEs (Small and Medium Enterprises) and Technology Start-Up Companies is operational.

Annexure

## Steps taken by the Government for augmenting manufacturing of electronic items domestically

1. Promotion  of  electronics  hardware  manufacturing  is  one  of  the  pillars  of  Digital  India  campaign  of  the Government.
2. The National Policy on Electronics  (NPE 2012)  was notified  in  October  2012  with  the  vision  to  create  a globally competitive electronics design and manufacturing industry to meet the country's needs and serve the international market.
3. Modified Special Incentive Package Scheme (M-SIPS) provides financial incentives to offset disability and attract investments in the Electronics Systems Design and Manufacturing (ESDM) sector. The scheme was notified  in  July  2012. The  scheme  provides  subsidy for  investments  in  capital  expenditure  -  20%  for investments in SEZs and 25% in non-SEZs. The scheme is available for both new projects and expansion projects. For high technology and high capital investment units like Fabs, production subsidy @10% is also provided.
4. Electronics  Manufacturing  Clusters  (EMC)  Scheme  provides  financial  assistance  for  creating  world-class infrastructure for electronics manufacturing units. The assistance for the projects for setting up of Greenfield Electronics Manufacturing Clusters is 50% of the project cost subject to a ceiling of Rs.50 Crore for 100 acres  of  land.  For  larger  areas,  pro-rata  ceiling  applies.  For  lower  extent,  the  extent  of  support  would  be decided by the Steering Committee for Clusters (SCC) subject to the ceiling of Rs.50 Crore. For setting up of Brownfield Electronics Manufacturing Cluster, 75% of the cost of infrastructure, subject to a ceiling of Rs.50 Crore is provided.
5. Policy for providing preference to domestically manufactured electronic products in Government procurement is under implementation.
6. Approvals for all foreign direct investment up-to 100% in the electronic hardware manufacturing sector are under the automatic route.
7. For  promotion  of  exports  in  the  sector,  Merchandise  Exports  from  India  Scheme  (MEIS)  and  Export Promotion  Capital  Goods  (EPCG)  Scheme  are  available  under  the  Foreign  Trade  Policy,  2015-20.  MEIS offers  export  incentives  so  as  to  offset  disabilities  of  manufacturing.  The  export  incentive  for  electronic goods is available     @ 2% of FOB value of export. Zero duty EPCG scheme allows import of capital goods at zero customs duty, subject to specified export obligation.
8. Under the  Electronics  Hardware  Technology  Park  (EHTP)  Scheme,  approved  units  are  allowed  duty  free import  of  goods  required  by  them  for  carrying  on  export  activities,  CST  reimbursement  and  excise  duty exemption on procurement of indigenously available goods, as per the Foreign Trade Policy.
9. Tariff Structure has been rationalized to promote indigenous manufacturing of electronic goods, including inter-alia Televisions, Electronic Components, Set Top Boxes, LED Products, Medical Electronics, Solar PV Cells and Microwave Ovens.
10. To promote indigenous manufacturing of Televisions, baggage rules have been amended to ban duty free import of Flat Panel Television Sets w.e.f. August 2014 under the baggage allowance.
11. Mandatory  compliance  to  safety  standards  has  been  notified  for  identified  Electronic  Products  with  the objective to curb import of sub-standard and unsafe electronics goods. As of now, 30 electronic products are under the ambit of this Order.

## Skill Development

12. Two Schemes for skill development of 90,000 and 3,28,000 persons respectively  in the electronics sector have been approved to provide human resource for the industry.
13. The Scheme to enhance the number of PhDs in the Electronic System Design and Manufacturing (ESDM) and  IT/IT  Enabled  Services  (ITES)  sectors  has  been  approved.  3000  PhDs  are  proposed  to  be  supported under the Scheme.

## Promotion of Innovation and R&D

14. Electronic  Development Fund (EDF) policy has been  approved to support Daughter Funds in the area of Electronics  System  Design  and  Manufacturing,  Nano-electronics  and  IT.  The  fund  is  housed  in  Canbank Venture  Capital  Fund  Ltd.  The  supported  Daughter  Funds  will  promote  innovation,  R&D,  product development and within the country.
15. Keeping  in  view  the  huge  indigenous  requirement  on  account  of  roadmap  for  digitalization  of  the broadcasting sector, Conditional Access System, entitled iCAS has been developed to promote indigenous manufacturing of Set Top Boxes (STBs). The iCAS is available to domestic STB manufacturers at a price of USD 0.5 per license for a period of three  years  as against market price  of USD 4-5 per license  for other competing products. The implementation of iCAS in the cable networks is underway.
16. An Electropreneur park has set up in New Delhi for providing incubation for development of ESDM sector which will contribute IP creation and Product Development in the sector.
17. National Centre of Excellence in Large Area Flexible Electronics (NCFLEX) has been set up in IIT-Kanpur with the objectives to promote R&D;  Manufacturing; Ecosystems; Entrepreneurship; International Partnerships and Human Resources and develop prototypes in collaboration with industry for commercialization.
18. National Centre of Excellence for Technology on Internal Security (NCETIS) has been set up at IIT-Bombay with  the  objective  to  address  the  internal  security  needs  of  the  nation  on  continuous  basis  by  delivering technology prototypes required for internal security and to promote domestic industry in internal security.
19. Centre for Excellence on Internet of Things (IoT) has been set up in Bengaluru jointly with NASSCOM.
20. An Incubation center with focus on medical electronics has been set up at Indian Institute of TechnologyPatna.
21. An Incubation Center at Kochi with focus on consumer electronics is being set up at IIITM.
22. The Ministry of Electronics and Information Technology (MeitY) provides funding under several schemes for promotion of R&D, including support for International Patents in Electronics & IT (SIP-EIT); Multiplier Grants Scheme and Scheme for Technology Incubation and Development of Entrepreneurs (TIDE) in the area of Electronics, ICT and Management.
23. MeitY has approved a project to be implemented by Global Innovation and Technology Alliance (GITA) to promote  Innovation,  IP,  R&D  and  commercialization  of  products,  etc.  in  the  ESDM  sector  by  providing funding support to an Industry, for doing collaborative research with an Academic Institute in the priority areas with a timeline of not more than two years.
24. MeitY has approved a project being implemented by Biotechnology Industry Research Assistance Council (BIRAC) to promote scientific and technological research in Medical Electronics sector in India to address the  pressing  challenges  associated  with  the  development  of  innovative  medical  electronics  and  making  it available, accessible and affordable to the people at the bottom of the pyramid.

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS & INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO.  1117

TO BE ANSWERED ON: 08.02.2017

## DIGITAL JOBS

## 1117.   SHRIMATI  POONAMBEN  MAADAM:

Will the Minister of ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state: -

- (a)      whether  new  range  of  digital  jobs  are  being  created  as  India  moves  towards  a  cashless economy;
- (b)     if so, the details thereof;
- (c)     whether with growing digitization and use of data for decision-making, risk of hacking and fraud has increased manifold;
- (d)    if so, the details thereof and the steps taken by the Government to cater towards a spurring demand  for  digital  security  architects,  to  look  into  various  aspects  of  cyber  and  digital security; and
- (e)      the  estimate  of  job  creation  over  the  next  one  year  from  cyber  security  experts  to  digital CXOs?

## ANSWER

## MINISTER OF STATE FOR  ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P. P. CHAUDHARY)

(a) and (b): As per National Association of Software and Services Companies (NASSCOM), the implementation  of  cashless  technologies  through  Digital  technologies  like  Social  Media, Mobility, Analytics, Cloud, Artificial  Intelligence,  Analytics  and  Robotics,  is  resulting  in  new kinds  of  jobs  being  created  e.g.  Chief  Digital  Officer  and  Chief  Disruption  Officer,  Data Scientists, Web  Analyst,  Data  Architects, Agile Engineering Managers,  Digital Content Manager, Mobile App Developers, and User Experience designers etc.

(c)  and  (d):  As  per  the  information  reported  to  and  tracked  by  Indian  Computer  Emergency Response Team (ICERT), under Ministry of Electronics and IT,  a total no. of 44679,  49455 and 50362 cyber security incidents including phishing, scanning, malicious code, website intrusion, Denial of Service etc, were reported during the year  2014,  2015 and 2016 respectively. The National Skill Development Corporation (NSDC), under the Ministry of Skills & Entrepreneurship  Development, has been working with Sector Skills  Councils  across  Industry sectors including Information Technology (IT) and ITeS (IT Enabled Services) to assess human resource and skill requirement in the sector.

(e):  As  per  NASSCOM-Data  Security  Council  of  India  (DSCI)  Cyber  Security  Task  Force estimates, there is  need of a million Cyber Security professionals by 2025 to cater to the rising demands of cyber security professionals across multiple sectors and roles.

********