Lok Sabha Question No. 150 (STARRED), answered on 2017-07-26
Subject: Smart Stations
Ministry: RAILWAYS
Asked by: RAM CHARITRA, B. SREERAMULU

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

## LOK SABHA STARRED QUESTION NO.150

## TO BE ANSWERED ON 26.07.2017

## SMART STATIONS

*150. SHRI RAM CHARITRA NISHAD:

SHRI B. SRIRAMULU:

Will the Minister of RAILWAYS be pleased to state:

- (a)  whether  the  Government  has  joined  hands  with  the  National Building  Construction  Corporation  for  re-development  of  10  railway stations across the country on global standards and if so, the details thereof;
- (b)  whether  the  Ministry  of  Housing    and  Urban  Affairs,  which  had launched  a  mega  project  of  developing  100  cities  as  smart  cities, joined the Railways in re-developing stations as smart stations and if so, the details thereof;
- (c) whether the Railways has embarked on an ambitious project to redevelop 403 stations with the participation of private players, public sector and foreign agencies and if so, the details thereof;
- (d)  whether  the  Government  has  launched  cloud  based  rail  display network across the country and if so, the details thereof; and
- (e) whether the Government has invited private companies to become the partner in above project, if so, the detailed terms and conditions thereof  and  the  steps  being  taken  by  the  Government  for  use  of modern information and communication technologies in Railways?

## ANSWER

## MINISTER OF RAILWAYS

(SHRI SURESH PRABHAKAR PRABHU)

(a) to (e): A Statement is laid on the Table of the House.

****

STATEMENT  REFERRED  TO  IN  REPLY  TO  PARTS  (a)  TO  (e)  OF STARRED QUESTION NO.150 BY SHRI RAM CHARITRA NISHAD AND SHRI  B.  SRIRAMULU  TO  BE  ANSWERED  IN  LOK  SABHA  ON 26.07.2017 REGARDING SMART STATIONS

(a) & (b): The Government of India has launched schemes of 'SMART Cities' and Atal Mission for Rejuvenation and Urban Transformation (AMRUT) for the redevelopment and rejuvenation of the cities with a population of more than 1 lakh and covering Capitals of all States and Union Territories. With a view to providing the cities covered in these schemes  with a redeveloped railway station which is integratedly  planned  with  the  surrounding  parts  of  their  cities,  a Memorandum  of  Understanding  (MoU)  has  been  signed  between Ministry  of  Railways  (MOR)  and  Ministry  of  Urban  Development (MOUD)  for  mutual  cooperation  between  the  two  Ministries  for integrated  planning  of  redevelopment  of  railway  stations  in  the cities included in these schemes. This would lead to development of integrated  public  transit  hub  around  the  railway  stations  and encourage Transit Oriented Development.

Each Smart City has incorporated a  Special  Purpose  Vehicle (SPV)  to  execute  the  Smart  City  Plan.  The  SPV  may  form  a  joint venture  company  with  an  MOR-designated  entity  to  implement railway  station  redevelopment  projects  in  that  city  and  in  its suburbs.

Another  form  of  joint  venture  could  be  between  the  MOR designated  entity,  the  Smart  City  SPV  and  the  National  Building Construction Corporation Ltd. (NBCC), a Public Sector Undertaking under MOUD.

Accordingly,  an  MoU  between  RLDA  and  NBCC  has  been signed on 30.06.2017 for development of following 10 stations under this MoU and the process will be further taken up.

|   Sr No | Station             | Category   | Railway        | State            |
|---------|---------------------|------------|----------------|------------------|
|       1 | Tirupati            | A1         | South Central  | Andhra Pradesh   |
|       2 | Delhi Sarai Rohilla | A          | Northern       | Delhi            |
|       3 | Nellore             | A          | South Central  | Andhra Pradesh   |
|       4 | Madgaon             | A          | Konkan Railway | Goa              |
|       5 | Lucknow             | A1         | Northern       | Uttar Pradesh    |
|       6 | Gomtinagar          | F          | North Eastern  | Uttar Pradesh    |
|       7 | Kota                | A          | West Central   | Rajasthan        |
|       8 | Thane New           | A          | Central        | Maharashtra      |
|       9 | Ernakulum Jn        | A          | Southern       | Kerala           |
|      10 | Puducherry          | E          | Southern       | Pondicherry (UT) |

(c):  A redeveloped station is envisioned as an iconic structure with its  architecture  reflecting  the  culture  and  character  of  the  city where  it  is  located  and  integrates  development  for  a  comfortable and efficient passenger experience, security, safety and accessibility in a harmonious and environmentally sustainable way bringing satisfaction and value to the passenger/user.

Station  redevelopment  is  planned  by  leveraging  commercial development  of  land  &  air  space  in  and  around  the  station.  The revenues realized from real estate development should be sufficient to  at  least  cover  the  entire  cost  of  station  redevelopment  after meeting  the  full  expenditure  on  real  estate  development  and Maintenance  obligations  i.e.  the  station  redevelopment  would  be cost neutral to Railways.

Indian  Railways  has  advertised  its  plan  to  offer  'A-1'  and  'A' category stations (about 400 in number) on 'as is where is' basis for redevelopment  by  inviting  proposals  from  interested  parties  with their designs and business ideas.

A large number of private firms, Foreign Railways and public sector undertakings have shown interest in the station redevelopment program.  Based on detailed discussions held  with the  Zonal  Railways,  feedback  from  various  stakeholders  and  the recommendations  made  by  M/s.  Boston  Consultancy  Group  (BCG), the  Strategic  Advisor  appointed  for  the  project,  the  first  phase  of station  redevelopment  program  for  23  stations,  by  zonal  railways was  launched  on  08.2.2017.  Bids  for  redevelopment  of  the  23 railway stations have been invited and first bid for Jammu station was received on 12.07.2017.

Malaysian consortium has also shown interest to participate in the bidding for redevelopment of railway stations on Indian Railways.  In  recent  past,  in  March/April,  June  and  July  2017, Malaysian delegations led by senior officials including the Minister of Transport, Minister for Works and the Secretary General/ Ministry of Works/ Malaysia have met with Railway officials at Railway Board for  station  redevelopment  work.  During  the  meeting  Construction Industry and Development Board, CIDB Malaysia have indicated its interest  and  participation  for  few  stations  during  1 st   phase  of bidding.

Apart from zonal railways, Indian Railway Stations Development Corporation Ltd. (IRSDC), a dedicated organization set up as a Joint Venture between IRCON International Ltd. - IRCON & Rail Land Development Authority - RLDA for redeveloping stations, have also been entrusted twelve stations for redevelopment.

These stations are: Surat, Habibganj, Gandhinagar(Gujarat), Bijwasan (Delhi), Anand Vihar (Delhi), Shivaji Nagar (Pune), Chandigarh,  Amritsar,  Gwalior,  Gandhinagar  (Jaipur),  Nagpur  and Baiyyappanahalli (Bengaluru).

(d):  Rail Cloud has been launched which will help in faster roll out of applications, optimum use of servers and storage, rapid scalability, cost reduction and better user experience.

- (e): Following 'Information and Communication technology' initiatives have been implemented on Indian Railway:

## Wi-Fi Internet facility at Railway Stations:

Railway has commissioned  Wi-Fi Internet facility at 128 stations. It has been planned to provide Wi-Fi Internet facility at all A1, A and B category stations by March 2020.

Video Surveillance System at Stations under Nirbhaya Fund:

Railway  has  planned  to  provide  CCTV  at  983  A1,  A,  B  &  C category stations where no CCTV is installed. Technical bids for the same  are  under  finalisation.  Financial  bids  are  expected  to  be opened in 1 st  week of August 2017.

## Mobile Train Radio Communication System:

Railway  has  planned  to  cover  19,152  route  kilometres  by Mobile  Train  Radio  Communication  System.  Works  for  5163  route kilometres are sanctioned, out of which 2111 route kilometres are completed and work is in progress for 3052 route kilometres.

## Passenger Reservation System:

The computerized Passenger Reservation System is available at more than 3400 locations with about 10,000 terminals.  In order to promote cashless transitions, Point of Sale Terminals have been provided at major locations.

## Unreserved Ticketing System:

Computerized Unreserved Ticketing System has been implemented across Indian Railways at more than 5900 locations.

## Freight Operations Information System:

Freight  operations  on  Indian  Railway  are  managed  through computerized  freight  operations  information  system.    E-payment facility has been provided to more than 1000 customers.

## Integrated Mobile App RAIL SAARTHI:

An integrated  Mobile  App  has  been  launched  which  provides ticket booking, enquiry, catering, etc. on a single platform.

## Next Generation E-ticketing System  (NGeT):

In  order  to  improve  user  experience  while  booking  Reserved Rail Tickets online on www.irctc.co.in, a new System with enhanced capacity and new features has been launched by Hon'ble MR on 13.08.2014.  The system has capacity to book about 15000 tickets  per  minute.    E-ticketing  website  for  reserved  tickets  now handles about 62% of total reserved tickets. About 6.5 lakh tickets per day are booked through the E-ticketing website.

## Mobile Application for train enquiry:

Train  running  status  enquiry  is  now  available  through  Mobile Applications.  Railway Enquiry Application are available on Android, iOS  and  Windows platforms.  The  Mobile  Application  was  launched by Hon'ble MR on 13.08.2014.  The Android version of the App has been installed by more than 5 million users.

## Paperless Unreserved Ticketing through Mobile Phones:

Paperless Unreserved ticketing on mobile phones was launched on 25.12.2014 at Mumbai and has since been expanded to suburban sections of Mumbai, Chennai, Kolkata and Secunderabad and  New  Delhi-Palwal  section  of  Northern  Railway.    This  has eliminated  the  need  for  passengers  to  stand  in  queue  for  getting tickets  for  journey  in  unreserved  compartments  of  trains.    The ticket  is  delivered  on  the  Mobile  Phone  and  is  embedded  with  QR Code.      This  service  has  added  to  passenger  convenience.  About 12,800 tickets are booked per day for about 80,000 passengers.

Currency Coin-cum-Card Operated Automatic Ticket Vending Machines (ATVMs):

Currency  Coin-cum-Card  Operated  ATVMs  was  launched  by Hon'ble MR at New Delhi on 1.9.2015. About 450 such ATVMs are now functional over Indian Railway network.  These machines issue unreserved tickets and accept currency as well as Smart Cards for payment.    In  addition,  about  2400  Smart  Card  based  ATVMs  have also  been  commissioned.    Ticketing  through  ATVMs  is  quick  and reduces the time spent by passenger in buying a ticket.   About 9 lakhs tickets per day are booked through ATVMs.

## Complaint Management System:

An integrated Complaint Portal www.coms.indianrailways.gov.in has been launched by Hon'ble MR on 5.3.2015.  This website provides a single  point  of  contact  for  registering  all  types  of  railway  related complaints and ensures quick redressal of grievances.

## Electronic Transmission of Railway Receipts:

In  order  to  eliminate  the  need  of  paper  copy  of  Railway Receipts for freight traffic, Railway Receipts in electric form were introduced  in  January,  2015  as  a  Pilot  Project.  It  will  help  the customers in getting faster delivery of their consignment.

## Electronic Registration of Demand for Wagons:

Freight customers can now register their demand for wagons online  without  having  to  visit  the  Goods  sheds  physically.  It  has brought  transparency  in  the  system  and  eased  the  process  of booking of goods. The system was introduced in August, 2014.

Automatic Freight Rebate Scheme from empty flow direction:

This scheme was launched in June, 2015. Under this scheme, a concession is offered to customers for loading wagons which are running in empty flow direction. The rebate is given automatically by system without any need for application. The system is transparent and hassle free.

Electronic allotment for congested terminals:

This  system  helps  in  predicting  congestion  at  terminals  and determining the acceptability of an outstanding indent to load from a  terminal  based  on  waiting  time  at  the  destination  terminal.  It helps in optimum utilization of wagons and avoids delay in releasing of consignment.

Real Time Decision Making in Freight Operations:

PARICHAALAN, a Mobile App has been launched to facilitate decision making by officials regarding freight operations. It provides real time information on the mobile phones based on which decision can be taken regarding movement of freight trains.

## Diversion of Power House Coal Rakes:

Operational diversion of power house coal rakes electronically was launched in August, 2014. It helps in faster movement of trains and reducing congestion on tracks by diverting the consignment on operational grounds.

E-Drishti - a Dashboard for Indian Railways:

This  Dashboard  shows  a  complete  statistical  view  of  all Budget  Initiatives  and  their  progress  status.  The  overdue  and upcoming milestones can be seen on the Dashboard. The monitoring of various Budget initiatives through this Dashboard is done by Apex level officials.

E-procurement System:

E-procurement system has been implemented for transparency, enhanced efficiency and reduced time in processing of procurement. So far 13.97 lakh tenders have been issued through this system. 61, 613 venders have been registered in E-procurement system.

## Integrated Payroll and Accounting System:

Integrated Payroll and Accounting System has been rolled out in  all  Zones  of  Indian  Railways.  The  system  facilitates  better management of funds and compilation of accounts.  It has modules for cash and pay, Budget, Pension, PF etc.  It has resulted in 99.8% cashless working of Railways.

## Material Management Information System:

Integrated  Material  Management  Information  System  (IMMS) has  been  implemented  over  all  Zonal  Railways.  The  system  is integrated with E-procurement  system  for direct uploading of tenders  from  IMMS  to  E-procurement  system  and  transfer  of  bid data back to IMMS for online purchase order preparation.

## Rail-Road Crossing GAD approval system:

An online system for approvals of Road over bridges and Road under  bridges  has  been  implemented.  Ministry  of  Road  Transport and  Highways  or  PWD  officials  shall  fill  up  details  of  ROB/RUB proposed  to  be  constructed  on  this  web  based  programme  for expeditious  approval  of  General  Arrangement  Drawing  (GAD)  by Railways.

Parcel Management System:

Computerized Parcel Management System has been implemented  at  87  locations  over  various  Zonal  Railways.  The system  provides  for  booking,  loading,  unloading  and  delivery  of packages through the computerized system. Barcoding of packages, Electronic Weighing Machines and Hand Held Terminals are used in the  Computerized  Parcel  Management  System.  It  has  facilitated efficient  and  transparent  functioning  of  Parcel  Segment.    About  3 lakhs Parcel Way Bills are generated in a month through the system.

## Crew Management System:

Computerized system of Crew Management has been implemented at 617 lobbies. The system provides for Maintenance of  Bio  data  of  Crew,  Trainings,  Safety  Record,  Booking  of  Crew, Serving  of  Calls  etc.  Integrated  Biometric  Authentication  of  Crew and Integration of Breath Analyzer has also been introduced in some locations. This has helped in having paperless lobbies and optimizing utilization of Crew.   About 60,000 calls are served per month through the system.

## Track Management System:

Track  Management  System  has  been  implemented  with  the objective of maximizing the benefits from inputs viz. material, man power  and  equipment  invested  in  the  track  and  to  optimize  the utilization  of  assets  without  affecting  the  safety  and  passenger comfort.  Track  Management  System  has  data  about  condition  of track, maintenance of track from time to time, inspection conducted, track renewal, deep screening, rail fractures etc.

Dynamic Pricing in PRS :

## Dynamic Pricing has been introduced in segments of some trains.

reserved *****