Lok Sabha Question No. 2765 (UNSTARRED), answered on 2017-08-02
Subject: Agencies for Aadhaar Cards
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: George Baker, Richard Hay, PARBHUBHAI NAGARBHAI VASAVA

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA

## UNSTARRED QUESTION NO. 2765

TO BE ANSWERED ON: 02.08.2017

## AGENCIES FOR AADHAAR CARDS

## 2765.   SHRI GEORGE BAKER: PROF. RICHARD HAY: SHRI PARBHUBHAI NAGARBHAI VASAVA:

Will  the  Minister  of  ELECTRONICS  AND  INFORMATION  TECHNOLOGY  be pleased to state:

- (a)    the  number  of  authorised  agencies  offering  Aadhaar-related  services  across  the country, State/UT-wise;

(b) whether the Government has received any complaints in some of the States regarding unauthorised  agencies  offering  Aadhaar-related  services  illegally  and  charging  money from the public for issuing Aadhaar Card;

- (c)   if so, the details thereof, State/UT wise and the reasons therefor; and
- (d)  the action taken by the Government in this regard?

## ANSWER

## MINISTER OF STATE FOR  ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI P.P. CHAUDHARY)

(a): As on 15th  July  2017,  164  Registrars,  appointed  by  UIDAI  for  providing  enrolment, update and other Aadhaar related services, are active across the country. These Registrars are carrying out the operations through 847 Enrolment Agencies, many of which are Government Departments/agencies. The State/UT -wise details of agencies are given in the Annexure.

(b), (c) and (d): Only those agencies / service providers can provide Aadhaar related services that  have  duly  been  authorised  by  UIDAI  in  this  regard.  There  have  been  instances  where personnel  of  some  agencies  were  found  charging  money  for  enrolment/overcharging  for update. The State/UT-wise details of complaints regarding charging money for enrolment/over charging for update are not maintained. Requisite action, including blacklisting of operators involved and imposition of penalty, has been taken in such cases.

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## Annexure

| S.No   | State/Union Territory   | Number of Enrolment Agencies   |
|--------|-------------------------|--------------------------------|
| 1      | Delhi                   | 30                             |
| 2      | Haryana                 | 52                             |
| 3      | Telangana               | 10                             |
| 4      | Himachal Pradesh        | 24                             |
| 5      | Punjab                  | 15                             |
| 6      | Lakshadweep             | 1                              |
| 7      | Goa                     | 3                              |
| 8      | Chandigarh              | 3                              |
| 9      | Kerala                  | 3                              |
| 10     | Dadra &Nagar Haveli     | 2                              |
| 11     | Chhattisgarh            | 1                              |
| 12     | Uttarakhand             | 13                             |
| 13     | Puducherry              | 2                              |
| 14     | Jharkhand               | 19                             |
| 15     | Andhra Pradesh          | 2                              |
| 16     | A &NIslands             | 1                              |
| 17     | Maharashtra             | 24                             |
| 18     | Tripura                 | 9                              |
| 19     | Madhya Pradesh          | 33                             |
| 20     | Karnataka               | 18                             |
| 21     | Gujarat                 | 56                             |
| 22     | Sikkim                  | 1                              |
| 23     | Tamil Nadu              | 9                              |
| 24     | West Bengal             | 34                             |
| 25     | Rajasthan               | 36                             |
| 26     | Odisha                  | 24                             |
| 27     | Uttar Pradesh           | 131                            |
| 28     | Daman &Diu              | 1                              |
| 29     | Bihar                   | 59                             |
| 30     | Manipur                 | 3                              |
| 31     | Jammu Kashmir           | 3                              |
| 32     | Arunachal Pradesh       | 217                            |
| 33     | Mizoram                 | 8                              |
| 34     | Nagaland                | 56                             |
| 35     | Meghalaya               | 1                              |
| 36     | Assam                   | -                              |
|        | TOTAL                   | 847                            |