Lok Sabha Question No. 2353 (UNSTARRED), answered on 2016-11-30
Subject: Catering Service
Ministry: RAILWAYS
Asked by: ASHOK MAHADEORAO NETE, RAJU ALIAS DEVAPPA ANNA SHETTI

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

## LOK SABHA UNSTARRED QUESTION NO.2353 TO BE ANSWERED ON 30.11.2016

## CATERING SERVICE

- †2353. SHRI ASHOK MAHADEORAO NETE: SHRI RAJU SHETTY:

Will the Minister of RAILWAYS be pleased to state:

- (a) whether the catering service in the Railways is not up to the mark;
- (b) if so, the reasons therefor;
- (c) the number of catering units working in the Indian Railways at present;
- (d)  the  names  of  the  companies/firms  providing  catering  services,  zonewise; and
- (e) whether any maximum limit has been prescribed for allotment of such units and if so, the details thereof?

## ANSWER MINISTER OF STATE IN THE MINISTRY OF RAILWAYS

## (SHRI RAJEN GOHAIN)

- (a) to (e): A Statement is laid on the Table of the House.

****

STATEMENT  REFERRED  TO  IN  REPLY  TO  PARTS  (a) TO (e) OF UNSTARRED QUESTION NO. 2353 BY SHRI ASHOK MAHADEORAO NETE AND    SHRI  RAJU  SHETTY  TO  BE  ANSWERED  IN  LOK  SABHA  ON 30.11.2016 REGARDING CATERING SERVICE

(a) & (b): Improvement of catering services is an on-going process.  In its endeavour  to  provide  quality  and  hygienic  food  to  the  passengers, Railways have developed and operationalized an institutionalized mechanism  for  monitoring  of  quality  and  hygiene  of  catering  services through regular inspections at various levels to address catering complaints.  Penal action is taken against the licensee depending upon the gravity of offense which inter-alia includes imposition of hefty fines, termination of contract etc.

(c):  As  on  31.03.2016,  there  were  347  mobile  and  9853  static  catering units available in the Railways.

(d): Zone-Wise details of the names of the contractors (individual/companies/firms)  providing  catering  services  in  trains  are  as under:-

| ZONAL RAILWAYS   | Names of the contractors (individual/companies/firms) providing catering services in the trains   |
|------------------|---------------------------------------------------------------------------------------------------|
| CENTRAL          | R K Associate & Hoteliers Private Limited                                                         |
| CENTRAL          | Satyam Caterers Private Limited                                                                   |
| CENTRAL          | R C Goel                                                                                          |
| CENTRAL          | K M A Caterers                                                                                    |
| CENTRAL          | Ambhuj Hotel & Real Estate Limited                                                                |
| CENTRAL          | H D & Sons                                                                                        |
| CENTRAL          | Sunshine Caterers Private Limited                                                                 |
| CENTRAL          | Express Food                                                                                      |
| CENTRAL          | A K Roy                                                                                           |
| CENTRAL          | A A Catering Company                                                                              |
| CENTRAL          | Boon Catering Company                                                                             |
| CENTRAL          | Poorvanchal Caterers                                                                              |

| EAST CENTRAL       | Sunshine Caterers Private Limited                                                |
|--------------------|----------------------------------------------------------------------------------|
| EAST CENTRAL       | Singh Caterers & Vendors                                                         |
| EAST CENTRAL       | Golden Caterers                                                                  |
| EAST CENTRAL       | Brandavan Food Products                                                          |
| EAST CENTRAL       | Poorvanchal Caterers                                                             |
| EAST CENTRAL       | R K Associates & Hoteliers Private Limited                                       |
| EAST CENTRAL       | Speed Catering Services Private Limited                                          |
| EAST CENTRAL       | Ambuj Hotel & Real Estate Private Limited                                        |
| EAST CENTRAL       | Hotel Rajasthan                                                                  |
| EAST COAST         | R K Associate & Hoteliers Private Limited                                        |
| EAST COAST         | Sunshine Caterers Private Limited                                                |
| EAST COAST         | Hakmichand D & Sons                                                              |
| EAST COAST         | Ambuj Hotels & Real Estates Private Limited                                      |
| EAST COAST         | P K Shefi                                                                        |
| EAST COAST         | Shree Venkateswar Enterprises                                                    |
| EAST COAST         | Express Food Services                                                            |
| EAST COAST         | Roop Caterers                                                                    |
| EAST COAST         | Deepak & Company                                                                 |
| EAST COAST         | Poorvanchal Caterers                                                             |
| EAST COAST         | Brandavan Food Products                                                          |
| EASTERN            | R K Associates & Hoteliers Private Limited and Sunshine Caterers Private Limited |
| NORTH CENTRAL      | Brandavan Food Products                                                          |
| NORTH EASTERN      | R K Associates & Hoteliers Private Limited                                       |
| NORTH EASTERN      | Deepak & Company                                                                 |
| NORTH EASTERN      | Doon Caterers                                                                    |
| NORTH EASTERN      | Express Food Service                                                             |
| NORTH EASTERN      | Hakmichand D & Sons                                                              |
| NORTHEAST FRONTIER | R K Associates & Hoteliers Private Limited                                       |
| NORTHEAST FRONTIER | Roop Caterers                                                                    |
| NORTHEAST FRONTIER | Alok Kr Ghose Catering Private Limited                                           |
| NORTHEAST FRONTIER | Graham Food & Hotels Private Limited                                             |
| NORTHEAST FRONTIER | A S Sales                                                                        |
| NORTHEAST FRONTIER | Deepak & Company                                                                 |
| NORTHEAST FRONTIER | Express Food Service                                                             |
| NORTHERN           | Brandavan Food Products                                                          |
| NORTHERN           | Doon's Caterers                                                                  |
| NORTHERN           | Ambuj Hotel & Real Estates Private Limited                                       |
| NORTHERN           | R K Associates                                                                   |
| NORTHERN           | Satyam Caterer                                                                   |

|                    | Roop Caterer                                      |
|--------------------|---------------------------------------------------|
|                    | Food World                                        |
|                    | Sanraj Hospitality                                |
|                    | Deepak & Company                                  |
|                    | Dinesh                                            |
|                    | Krishna Enterprises                               |
| NORTH              | Brandavan Food Products                           |
| WESTERN            | Classic Caterers                                  |
|                    | Boon Catering Company Private Limited             |
|                    | Express Food Services                             |
|                    | Priyam Agency                                     |
|                    | Sai Balaji Food & Beverages India Private Limited |
|                    | Variety Pantry Services Private Limited           |
|                    | R & K Associates                                  |
| SOUTH              | Fine Caterers & Suppliers                         |
| CENTRAL            | Ambuj Hotel & Real Estates Private Limited        |
| CENTRAL            | Brandavan Food Products                           |
| CENTRAL            | Doon's Caterers                                   |
| CENTRAL            | Sunshine Caterers                                 |
| CENTRAL            | P Siva Prasad                                     |
| CENTRAL            | Achanta Aravinda Ghosh                            |
| SOUTH EAST CENTRAL | Roop Caterers                                     |
| SOUTH EAST CENTRAL | A S Sales Corporation                             |
| SOUTH EAST CENTRAL | T G B Banquets & Hotels Limited                   |
| SOUTH EAST CENTRAL | Doons Caterers                                    |
| SOUTH              | Food world                                        |
| EASTERN            | Satyam Caterers                                   |
| EASTERN            | Griham Food & Hotel Private Limited               |
| EASTERN            | Roop Caterer                                      |
| EASTERN            | Jayanta Kumar Ghosh                               |
| EASTERN            | Arenco Catering.                                  |
| EASTERN            | A S Sales Corporation                             |
| EASTERN            | Golden Caterers                                   |
| EASTERN            | Express Food Services                             |
| SOUTHERN           | Arenco Catering.                                  |
| SOUTHERN           | A S Sales Corporation                             |
| SOUTHERN           | Deepak & Company                                  |
| SOUTHERN           | Doon Caterers                                     |
| SOUTHERN           | Express Food Services                             |
| SOUTHERN           | Roop Caterers                                     |

|                                                        | Satyam Caterers Private Limited           |
|--------------------------------------------------------|-------------------------------------------|
|                                                        | Singh Caterers & Vendors                  |
|                                                        | P Siva Prasad                             |
| SOUTH WESTERN                                          | R K Associates Private Limited            |
| SOUTH WESTERN                                          | P K Shefi                                 |
| SOUTH WESTERN                                          | Satyam Caterers                           |
| SOUTH WESTERN                                          | K M A Caterers                            |
| SOUTH WESTERN                                          | Arenco Catering                           |
| SOUTH WESTERN                                          | Doon's Caterers                           |
| WEST CENTRAL WESTERN                                   | Express Food Service                      |
| WEST CENTRAL WESTERN                                   | A S Sales Corporation                     |
|                                                        | Sunshine Caterers Private Limited         |
|                                                        | Ambuj Hotel & Real Estate Private Limited |
|                                                        | Brandavan Food Products                   |
|                                                        | Satyam Caterers Private Limited           |
|                                                        | Boon Caterers                             |
|                                                        | R K Associates                            |
|                                                        | A K Roy                                   |
|                                                        | Roop Caterers                             |
| INDIAN RAILWAY CATERING & TOURISM CORPORATION ( IRCTC) | Food world                                |
|                                                        | Doon's Caterers                           |
|                                                        | Krishna Enterprises                       |
|                                                        | Ours Arya Bhavan                          |
|                                                        | Deepak & Company                          |
|                                                        | Otik Hotels & Resorts Private Limited     |
|                                                        | J K Ghosh                                 |
|                                                        | Singh Caterers & Vendors                  |
|                                                        | Sanraj Hospitality                        |
|                                                        | Variety Pantry Services Private Limited   |
|                                                        | Griham Food & Hotel Private Limited       |
|                                                        | A S Sales Corporation                     |
|                                                        | New Classic Caterers                      |
|                                                        | Express Food Service                      |
|                                                        | Om Sai Enterprises                        |
|                                                        | Satyam Caterers Private Limited           |
|                                                        | Poorvanchal Caterers                      |
|                                                        | Roop Caterers                             |
|                                                        | R C Goel                                  |
|                                                        | A A Catering Company                      |
|                                                        | A K Ghosh Catering Private Limited        |
|                                                        | Kwality Caterers                          |

| Srinath ji Caterers          |
|------------------------------|
| K M Musthafa                 |
| P Siva Prasad                |
| P K Shefi                    |
| Sai Balaji Food Corporation. |
| Vasantham Catering           |
| Boon Catering Company        |
| Salasar Enterprises          |

(e): As per the provisions of Catering Policy 2010, a licensee (individual/partnership/company/consortium) is allowed to hold a maximum of 10% of similar category of major units over Indian Railways.

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