Lok Sabha Question No. 204 (STARRED), answered on 2016-11-30
Subject: e-Catering
Ministry: RAILWAYS
Asked by: OM BIRLA

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

## LOK SABHA STARRED QUESTION NO.204 TO BE ANSWERED ON 30.11.2016

## E-CATERING

- *204. SHRI OM BIRLA:

Will the Minister of RAILWAYS  be pleased to state: (a)  the details of revenue earned through e-catering services during the last three years, railway zone-wise; (b)  the  details  of  existing  catering  service  providers  along  with  the to

- details of subsidies provided/expenditure incurred in relation e-catering; and
- (c)    whether  the  Railways  intends  to  expand  the  e-catering  services  in the country and include more Indian brands and if so, the details thereof and if not, the reasons therefor?

ANSWER MINISTER OF RAILWAYS (SHRI SURESH PRABHAKAR PRABHU)

- (a) to (c): A Statement is laid on the Table of the House.

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STATEMENT REFERRED TO IN REPLY TO PARTS (a) TO (c)  OF  STARRED QUESTION NO. 204 BY SHRI OM BIRLA TO BE ANSWERED IN LOK SABHA ON 30.11.2016 REGARDING E-CATERING

(a):  Zone-wise  details  of  revenue  earned  by  Indian  Railway  Catering  and Tourism Corporation Limited (IRCTC)  through e-catering services, since the launch of the scheme on 15.01.2015, are as under:-

| Zonal Railway              | details of revenue earned through e- catering services during 15.01.15 to 31.03.2015 ( In ₹ )   | details of revenue earned through e- catering services during 01.04.15 to 31.03.2016 ( In ₹ )   | details of revenue earned through e- catering services during 01.04.16 to 22.11.2016 ( In ₹ )   |
|----------------------------|-------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------|
| Central Railway            | 502                                                                                             | 1,13,136                                                                                        | 12,04,913                                                                                       |
| East Central Railway       | 304                                                                                             | 46,599                                                                                          | 2,56,340                                                                                        |
| East Coast Railway         | 446                                                                                             | 1,20,883                                                                                        | 4,60,704                                                                                        |
| Eastern Railway            | 68                                                                                              | 42,269                                                                                          | 1,81,986                                                                                        |
| North Central Railway      | 599                                                                                             | 1,44,648                                                                                        | 8,27,672                                                                                        |
| North Eastern Railway      | 34                                                                                              | 8,485                                                                                           | 60,751                                                                                          |
| North Western Railway      | 742                                                                                             | 28,738                                                                                          | 1,15,683                                                                                        |
| Northeast Frontier Railway | --                                                                                              | 38,663                                                                                          | 2,50,209                                                                                        |
| Northern Railway           | 4099                                                                                            | 1,90,381                                                                                        | 9,25,353                                                                                        |
| South Central Railway      | 1870                                                                                            | 1,98,218                                                                                        | 8,53,866                                                                                        |
| South East Central Railway | --                                                                                              | 22,437                                                                                          | 2,28,277                                                                                        |
| South Eastern Railway      | 176                                                                                             | 25,197                                                                                          | 1,82,211                                                                                        |

| South Western Railway   | 270         | 42,647      | 1,38,024    |
|-------------------------|-------------|-------------|-------------|
| Southern Railway        | 1203        | 1,23,636    | 4,36,984    |
| West Central Railway    | 378         | 52,519      | 8,17,539    |
| Western Railway         | 1480        | 1,21,609    | 6,21,125    |
| Konkan Railway          | --          | --          | 40,068      |
| Total                   | 12,471      | 13,20,067   | 76,01,704   |
| Grand Total             | ₹ 89,34,242 | ₹ 89,34,242 | ₹ 89,34,242 |

(b):    At  present,  E-catering  service  is  available  at  310  stations  with  136 vendors  &  08  Aggregators.    Since  the  passengers  have  the  option  of ordering food of their choice under e-catering scheme, prices of food items under this scheme are market driven and no subsidies are granted by the Railways. An expenditure of ₹ 2.77 crore (approx.) has been incurred for the period 15 th January, 2015 to 30 th September, 2016 which includes development & maintenance of e-catering website, mobile app, marketing and staff expenses.

(c): In compliance of pronouncement in Railway Budget 2016-17, it has been decided  to  expand  e-catering  services  to  all  408  'A1'  and  'A'  category stations on Indian Railways.

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