Lok Sabha Question No. 4615 (UNSTARRED), answered on 2018-03-23
Subject: Fraudulently Withdrawal of Money
Ministry: FINANCE
Asked by: SANJAY HARIBHAU JADHAV

## GOVERNMENT  OF INDIA

## LOK SABHA

## MINISTRY  OF FINANCE DEPARTMENT  OF FINANCIAL SERVICES

## UNSTARRED QUESTION NO. †4615 TO BE ANSWERED ON THE 23 rd  MARCH  2018/ CHAITRA  2, 1940  (SAKA)

## Fraudulently  Withdrawal  of Money

## †4615.  SHRI SANJAY  HARIBHAU  JADHAV:

Will  the Minister  of FINANCE  be pleased to state:

- (a) the detailed  number  of incidents  of withdrawing money  fraudulently from the bank accounts  using  the Aadhaar  number  of customers  which  came to light  during  the last one year;
- (b) whether   any   action   has  been  taken   against   the  bank   employees   responsible   for these frauds and if so, the details  thereof;
- (c) the  number   of  such  cases  reported   bank,   amount   and  State/UT-wise   including Maharashtra;  and
- (d) the steps taken/being  taken  by  the Government  to detect such type  of fraud in the banks?

## ANSWER

## The Minister  of State in the Ministry  of Finance (SHRI SHIV PRATAP  SHUKLA)

(a) to (d):  As per data reported  by  Public  Sector  Banks  (PSBs) there  have been incidents of  money   being  fraudulently withdrawn from  bank   accounts   using  the  customers' Aadhaar  number  in a few banks.  Bank-wise  details  of such cases, including  the amount involved, the steps taken to prevent such  cases  and  action  taken against   those responsible,  are at Annex.

## Lok Sabha USQ No. 4615,  for  23.3.2018 Fraudulently  Withdrawal  of Money

|   Sr. No. | Bank          |   Number of cases | Amount involved (in lakh Rupees)   | Actiontaken                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
|-----------|---------------|-------------------|------------------------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|         1 | AllahabadBank |                 1 | 0.49                               | FIR has beenlodgedand actionagainstthe staff involved is under process.                                                                                                                                                                                                                                                                                                                                                                                              |
|         2 | Bank ofIndia  |                 2 | 137*                               | In both cases, wrongful/fraudulent mapping of Aadhaar numberswas done bybusiness correspondents/staff. The bank has sensitised operational staff to take proper precautionsby mappingAadhaarnumbers,strengthening control measures, and stepped up inspectionsto prevent such frauds in future. The bank has also initiated disciplinaryactionagainst the erringstaff. In addition,the bank has stepped up follow-up inspections to ensure preventionof such frauds. |
|         3 | SyndicateBank |                 2 | 2.26                               | In one case, after detailed investigation,staff members responsible for wrong linkage of Aadhaar card were cautioned for negligence. In the other case, detailed investigationhas been conductedand departmentalaction against the staff concernedis under process. Further,the amountsfraudulentlywithdrawnfrom the bank accounts have been recoveredand paid to the customers.                                                                                     |
|         4 | UCOBank       |                 1 |                                    | 1.95An FIR has been lodged against the erring staff and the business correspondentconcerned. Further, the services of the business correspondent concerned have been terminated and departmental action has been initiated against the then Managerof the branch.To preventsuch frauds, the bank has issued instructions to raise staff awareness and ensure due caution. The bank has compensated the customers for the amount of loss incurred.                    |

Source: Banks