Lok Sabha Question No. 422 (UNSTARRED), answered on 2018-02-05
Subject: Adulteration/Under-measurement of Petroleum Products
Ministry: PETROLEUM AND NATURAL GAS
Asked by: VIJAY KUMAR HANSDAK, RAMA DEVI, NEELAM SONKER

## LOK SABHA UNSTARRED QUESTION NO.  422 TO BE ANSWERED ON 5 th  FEBRUARY, 2018

## ADULTERATION/UNDER-MEASUREMENT OF PETROLEUM PRODUCTS

## 422. SHRI VIJAY KUMAR HANSDAK :

SHRIMATI RAMA DEV I:

SHRIMATI NEELAM SONKER :

## पैट्रोलियम और प्राक ृ लिक गैस मंत्री

Will the Minister of PETROLEUM & NATURAL GAS be pleased to state:

- (a)   whether the incidents of under-measurement by installing a chip in the dispensers and  adulteration  of  petrol/diesel  by  various  petrol  pumps  in  the  country  have  been reported/noticed by the Government during the last three years and the current year;
- (b)   if so, the details thereof and the number of complaints received against the petrol pumps/ involvement of persons of Oil Marketing Companies (OMCs) and the punitive action  including  cancellation  of  licenses  taken  against  them,  OMC/State/UT-wise including Uttar Pradesh;
- (c)      whether  the  Government  has  set  up  any  special  task  force  to  stop  such malpractices by petrol pump owners and if so, the details thereof along with punitive action taken by the Government in this regard;
- (d)    the  number  of  cases  still  pending  with  the  Government  with  regard  to  the cancellation of licence of petrol pumps, OMC/State/UT-wise;
- (e)  the steps taken by the Government to conduct regular drives/surprise checks and evolve a mechanism at national level to curb such malpractices and the action taken by the  Government against the erring persons/dealers found involved therein, State/UTwise; and
- (f)      the  concrete  action  taken  by  the  Government  to  stop  such  malpractices  and cheating by petrol pump owners in future?

## A N S W E R

## पैट्रोलियम और प्राक ृ लिक गैस मंत्री

(श्री धमेन्द र प्रधा

## MINISTER OF PETROLEUM & NATURAL GAS (SHRI DHARMENDRA PRADHAN)

(a) : The State/UT-wise details of suspected cases of under measurement by installing unauthorized  chip  in  the  dispensers  and  adulteration  of  petrol  /diesel  by  various unscrupulous petrol pumps dealers of Public Sector Oil Marketing Companies (OMCs) namely; Indian Oil Corporation Limited (IOCL), Bharat Petroleum Corporation Limited (BPCL)  and  Hindustan  Petroleum  Corporation  Limited  (HPCL)  during  the  last  three years and current year (April - December, 2017) are at Annexure - I.

- (b)  :  State  /UT  /OMC  wise  details  of  complaints  pertaining  to  short  delivery  / adulteration at OMC retail outlets received during the last three years and  the  current

year (April-December, 2017) are at Annexure II.

As  on  01.01.2018,  OMCs  have  terminated  107  retail  outlets  on  account  of electronic chip manipulation in dispensing units.

Additionally,  OMCs  have  also  taken  disciplinary  action  against  the  officials involved.

(c) & (d) :  Special Task Force comprising of Officers of State Government and OMCs have conducted raids/surprise inspections in Uttar Pradesh, Maharashtra and Odisha since 27 th April, 2017.

As  on  01.01.2018  OMCs  have  terminated  107  retail  outlets  on  account  of electronic chip  manipulation in dispensing units consequent  to  the inspections conducted by Special Task Force.

Additionally,  OMCs  have  also  taken  disciplinary  action  against  the  officials involved.

The number of terminated retail outlets and the number of cases where action is pending against the erring retail outlets are at Annexure III.

(e)  :  Regular  /  surprise  inspections  are  carried  out  at  the  retail  outlets  by  OMC  Field Officers/ Sr. Officers / Multi Disciplinary Teams (MDT) throughout the country. Besides this,  Special  drives  are  also  carried  out  by  Senior  Officers  of  the  Corporation. Inspections are also carried out by mobile labs of Industry and anti-adulteration cell of the OMCs and also by the State Government authorities.   OMCs take action against the erring RO dealers as per the provisions of  Marketing Discipline Guidelines (MDG) and Dealership Agreement subsisting between RO dealer and OMC.

(f) : The concrete action taken to stop such malpractice is as follows:-

## i. Systemic improvement

-  New specifications incorporated for procurement of MPDs  with tamper proof pulsars
-  In addition, specification for upgradation of old pulsar units by self destructive pulsar units has been finalized for existing MPDs and Dual units
-  OMCs are working with Legal Metrology department to bring in changes in the sealing methodology and design for sealing integrity in the DUs.

## ii.  Administrative measures

-  Amendments in MDG as approved by the OMCs has been implemented with effect  from  2.10.2017  with  stringent  penalty  provisions  in  case  of  various irregularities  like  short  delivery,  unauthorized  operation  of  automated  retail outlet in manual mode etc.

## iii.    Concept of end to end Automation

-  OMCs  are  formulating  an  end  to  end  Automation  Regime    in  Retail Marketing right from filling tank lorry at Terminal till Retail outlet operations.

*******

Annexure I

Annexure referred to in reply to part (a) of Lok Sabha Unstarred Question No. 422 asked by Shri Vijay Kumar Hansdak and others for answer on 05.02.2018 regarding 'Adulteration/Under-measurement of Petroleum Products'.

State  wise  details  of  under  measurement  by  installing  unauthorized  chip  in  dispensers  and adulteration  of  petrol  /  diesel  during  past  three  years  and  current  year  (April-  December, 2017)

| STATE               |   Short delivery |   Adulteration |
|---------------------|------------------|----------------|
| ANDAMAN&NICOBAR     |                0 |              0 |
| ANDHRA PRADESH      |                3 |              5 |
| ARUNACHAL PRADESH   |                0 |              0 |
| ASSAM               |                1 |              3 |
| BIHAR               |                7 |              8 |
| CHANDIGARH          |                0 |              0 |
| CHATTISGARH         |                1 |              7 |
| DADRA NAGAR &HAVELI |                0 |              0 |
| DAMAN&DIU           |                0 |              0 |
| DELHI               |                0 |              0 |
| GOA                 |                0 |              1 |
| GUJARAT             |               34 |              2 |
| HARYANA             |                1 |              4 |
| HIMACHAL PRADESH    |                1 |              0 |
| JAMMU &KASHMIR      |                0 |              1 |
| JHARKHAND           |                1 |              8 |
| KARNATAKA           |                1 |              8 |
| KERALA              |                1 |             13 |
| LAKSHADWEEP         |                0 |              0 |
| MADHYAPRADESH       |               19 |              9 |
| MAHARASHTRA         |               78 |              9 |
| MANIPUR             |                0 |              0 |
| MEGHALAYA           |                0 |              0 |
| MIZORAM             |                0 |              0 |
| NAGALAND            |                0 |              0 |
| ORISSA              |                2 |              5 |
| PONDICHERRY         |                0 |              0 |
| PUNJAB              |                6 |              6 |
| RAJASTHAN           |                9 |             16 |
| SIKKIM              |                0 |              0 |
| TAMILNADU           |                1 |             11 |
| TELANGANA           |                4 |              6 |
| TRIPURA             |                0 |              3 |
| UTTAR PRADESH       |              125 |             17 |
| UTTARAKHAND         |                4 |              2 |
| WEST BENGAL         |                6 |             19 |
| ALL-INDIA           |              305 |            163 |

## Annexure referred to in reply to part (c) & (d) of Lok Sabha Unstarred Question No. 422 asked by  Shri Vijay Kumar Hansdak and others for answer on 05.02.2018 regarding  'Adulteration/Under-measurement of Petroleum Products'.

## State-wise summary report of Retail Outlet inspections as on 01.01.2018 in connection with manipulation of electronic chips in Dispensing  Units

| State         | Inspection by        | No of ROs inspected   | No of ROs inspected   | No of ROs inspected   | No of ROs inspected   | No. of ROs with extraenous chips   | No. of ROs with extraenous chips   | No. of ROs with extraenous chips   | No. of ROs with extraenous wire   | No. of ROs with extraenous wire   | No. of ROs with extraenous wire   | No. of ROs with extraenous wire   | No of ROs with broken seals   | No of ROs with broken seals   | No of ROs with broken seals   | No of ROs with broken seals   | No of ROs with broken seals   | Suspected tampering confirmed by OEM   | Suspected tampering confirmed by OEM   | Suspected tampering confirmed by OEM   | Suspected tampering yet be confirmed   | Suspected tampering yet be confirmed   | to Action Termination   | to Action Termination   | taken   | taken   | taken   | Pending for action   | Pending for action   | Pending for action   | Pending for action   |
|---------------|----------------------|-----------------------|-----------------------|-----------------------|-----------------------|------------------------------------|------------------------------------|------------------------------------|-----------------------------------|-----------------------------------|-----------------------------------|-----------------------------------|-------------------------------|-------------------------------|-------------------------------|-------------------------------|-------------------------------|----------------------------------------|----------------------------------------|----------------------------------------|----------------------------------------|----------------------------------------|-------------------------|-------------------------|---------|---------|---------|----------------------|----------------------|----------------------|----------------------|
|               |                      | BPC                   | IOC                   | HPC                   | OMC                   | BPC                                | IOC                                | HPC                                | OMC                               | BPC                               | IOC HPC                           |                                   | OMC                           | B P C                         | O C                           | I H                           | P C                           | OMC BPC                                | IOC                                    | HPC                                    |                                        | BPC                                    |                         | IOC HPC                 | BPC IOC | BPC     |         | HPC                  | IOC                  | HPC                  |                      |
| Maharashtra   | STF                  | 20                    | 90                    | 72                    | 182                   | 0                                  | 2                                  | 0                                  | 2                                 |                                   | 0 1                               | 1                                 | 2                             | 0                             | 1                             | 0                             |                               | 1                                      |                                        |                                        |                                        |                                        |                         |                         |         |         |         |                      |                      |                      |                      |
|               | OMC                  | 690                   | 3969                  | 292                   | 4951                  | 0                                  | 0                                  | 0                                  | 0                                 | 0                                 | 0                                 | 0                                 | 0                             | 0                             | 0                             | 0                             | 0                             |                                        |                                        |                                        |                                        |                                        |                         |                         |         |         |         |                      |                      |                      |                      |
|               | Special drive by OMC | 0                     | 51                    | 126                   | 177                   | 0                                  | 0                                  | 0                                  | 0                                 | 0                                 | 0                                 | 0                                 | 0                             | 0                             | 1                             | 0                             | 1                             |                                        |                                        |                                        |                                        |                                        |                         |                         |         |         |         |                      |                      |                      |                      |
|               | Total                | 710                   | 4110                  | 490                   | 5310                  | 0                                  | 2                                  | 0                                  | 2                                 | 0                                 | 1 1                               | 2                                 |                               | 0 2                           |                               | 0                             |                               | 2                                      | 1 30                                   |                                        | 18                                     | 0 1                                    |                         |                         | 0 1     | 9       |         | 2                    | 0                    | 26                   | 17                   |
| Uttar Pradesh | STF                  | 6                     | 8                     | 3                     | 17                    | 6                                  | 3                                  | 2                                  | 11                                | 0                                 | 0                                 | 0 0                               |                               | 0                             | 0                             | 1                             |                               |                                        | 1                                      |                                        |                                        |                                        |                         |                         |         |         |         |                      |                      |                      |                      |
|               | OMC                  | 134                   | 618                   | 614                   | 1366                  | 2                                  | 2                                  | 0                                  | 4                                 | 0                                 | 0 0                               | 0                                 | 0                             |                               | 0                             |                               | 0                             | 0                                      |                                        |                                        |                                        |                                        |                         |                         |         |         |         |                      |                      |                      |                      |
|               | Special drive by OMC | 1302                  | 3433                  | 1380                  | 6115                  | 4                                  | 8                                  | 6                                  | 18                                | 2                                 | 22 14                             | 38                                |                               | 3                             | 12                            | 9                             |                               | 24                                     |                                        |                                        |                                        |                                        |                         |                         |         |         |         |                      |                      | 3                    |                      |
|               | Total                | 1442                  | 4059                  | 1997                  | 7498                  | 12                                 | 13                                 | 8                                  | 33                                | 2                                 | 22 14                             | 38                                | 3                             |                               | 12                            | 10                            | 25                            | 1                                      |                                        | 3                                      | 6                                      | 4                                      |                         | 33                      | 0       | 15      | 45      | 35                   |                      | 5                    | 3                    |

- .

## Annexure - II

Annexure referred to in reply to part (b) of Lok Sabha Unstarred Question No. 422 asked by  Shri Vijay Kumar Hansdak and othe rs for answer on 05.02.2018 regarding  'Adulteration/Under-measurement of Petroleum Products'.

State/UT and OMC-wise  detail of number of cases of Adulteration and Short delivery during the last 3 years and current year (April-December, 2017)

|    | State             | IOCL           | IOCL            | BPCL           | BPCL            | HPCL           | HPCL            | Total          | Total           |
|----|-------------------|----------------|-----------------|----------------|-----------------|----------------|-----------------|----------------|-----------------|
|    |                   | Adulterat- ion | Short- delivery | Adulterat- ion | Short- delivery | Adulterat- ion | Short- delivery | Adulterat- ion | Short- delivery |
| 1  | A &NISLANDS       | 0              | 0               | 0              | 0               | 0              | 0               | 0              | 0               |
| 2  | ANDHRA PRADESH    | 16             | 41              | 19             | 32              | 83             | 206             | 118            | 279             |
| 3  | ARUNACHAL PRADESH | 0              | 0               | 0              | 0               | 0              | 0               | 0              | 0               |
| 4  | ASSAM             | 12             | 7               | 2              | 7               | 5              | 4               | 19             | 18              |
| 5  | BIHAR             | 70             | 60              | 39             | 90              | 28             | 36              | 137            | 186             |
| 6  | CHANDIGARH        | 12             | 22              | 0              | 14              | 6              | 9               | 18             | 45              |
| 7  | CHATTISGARH       | 10             | 23              | 7              | 35              | 8              | 18              | 25             | 76              |
| 8  | D&N HAVELI        | 1              | 0               | 0              | 1               | 0              | 1               | 1              | 2               |
| 9  | DAMANANDDIU       | 0              | 1               | 0              | 0               | 0              | 2               | 0              | 3               |
| 10 | DELHI             | 71             | 392             | 19             | 113             | 71             | 280             | 161            | 785             |
| 11 | GOA               | 0              | 4               | 10             | 18              | 4              | 11              | 14             | 33              |
| 12 | GUJARAT           | 120            | 156             | 30             | 138             | 27             | 150             | 177            | 444             |
| 13 | HARYANA           | 81             | 201             | 24             | 77              | 59             | 161             | 164            | 439             |
| 14 | HIMACHAL PRADESH  | 19             | 10              | 0              | 3               | 15             | 12              | 34             | 25              |
| 15 | JAMMU &KASHMIR    | 6              | 17              | 7              | 9               | 7              | 10              | 20             | 36              |
| 16 | JHARKHAND         | 17             | 34              | 10             | 26              | 20             | 17              | 47             | 77              |
| 17 | KARNATAKA         | 91             | 226             | 141            | 271             | 62             | 236             | 294            | 733             |
| 18 | KERALA            | 49             | 56              | 11             | 19              | 51             | 26              | 111            | 101             |
| 19 | LAKSHADWEEP       | 0              | 0               | 0              | 0               | 0              | 0               | 0              | 0               |
| 20 | MADHYAPRADESH     | 35             | 86              | 60             | 200             | 43             | 114             | 138            | 400             |
| 21 | MAHARASHTRA       | 72             | 353             | 126            | 632             | 268            | 575             | 466            | 1560            |
| 22 | MANIPUR           | 0              | 0               | 0              | 0               | 0              | 0               | 0              | 0               |
| 23 | MEGHALAYA         | 0              | 1               | 1              | 0               | 0              | 2               | 1              | 3               |
| 24 | MIZORAM           | 0              | 0               | 0              | 0               | 0              | 1               | 0              | 1               |
| 25 | NAGALAND          | 0              | 0               | 0              | 0               | 0              | 0               | 0              | 0               |
| 26 | ORISSA            | 46             | 39              | 13             | 29              | 15             | 12              | 74             | 80              |
| 27 | PUDUCHERRY        | 1              | 7               | 0              | 2               | 0              | 2               | 1              | 11              |
| 28 | PUNJAB            | 31             | 77              | 8              | 53              | 40             | 124             | 79             | 254             |
| 29 | RAJASTHAN         | 51             | 98              | 34             | 130             | 51             | 233             | 136            | 461             |
| 30 | SIKKIM            | 0              | 0               | 0              | 0               | 1              | 0               | 1              | 0               |
| 31 | TAMIL NADU        | 93             | 128             | 60             | 143             | 42             | 85              | 195            | 356             |
| 32 | TELANGANA         | 49             | 157             | 18             | 103             | 38             | 67              | 105            | 327             |
| 33 | TRIPURA           | 0              | 1               | 0              | 0               | 0              | 0               | 0              | 1               |
| 34 | UTTAR PRADESH     | 177            | 430             | 66             | 175             | 125            | 308             | 368            | 913             |
| 35 | UTTRAKHAND        | 16             | 34              | 2              | 19              | 5              | 17              | 23             | 70              |
| 36 | WEST BENGAL       | 37             | 57              | 24             | 33              | 62             | 39              | 123            | 129             |
|    | TOTAL             | 1183           | 2718            | 731            | 2372            | 1136           | 2758            | 3050           | 7848            |