Lok Sabha Question No. 6 (STARRED), answered on 2016-11-16
Subject: BPOs in Rural Areas
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: KUNWAR PUSHPENDRA SINGH CHANDEL

## GOVERNMENT OF INDIA

## MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA STARRED QUESTION NO.*6

TO BE ANSWERED ON: 16.11.2016

## BPOs IN RURAL AREAS

## *6.        SHRI KUNWAR PUSHPENDRA SINGH CHANDEL:

Will the Minister of Electronics and Information Technology be pleased to state:

- (a) whether the Government has started Indian BPO promotion Scheme under the Digital India Programme and if so, the salient features thereof;
- (b) whether the Government proposes to launch specific BPO Schemes for rural areas and if so, the state-wise details thereof; and
- (c) the details of BPO Schemes launched in the rural areas including Bundelkhand region?

## ANSWER

MINISTER FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI RAVI SHANKAR PRASAD)

- (a) to  (c):   A Statement is laid on the Table of the House.

## STATEMENT REFERRED IN REPLY TO LOK SABHA STARRED QUESTION NO. *6 FOR 16.11.2016 REGARDING BPOs IN RURAL AREAS

……..

(a) and  (b):    Under  Digital  India  programme,  the  Government  has  launched  the  India  BPO Promotion  Scheme  (IBPS)  for  promotion  of  BPO/ITES  operations  across  the  country.    The scheme  has  an  outlay  of  ₹493  crore  and  provides  capital  support  and    incentives  upto  ₹1 lakh/seat.  It seeks to promote employment generation and balanced regional growth of IT/ITES sector  across  the  country.  Around  48,300  seats  have  been  planned  across  State(s)/UT(s) including rural areas, based on population of the state as per Census 2011.  The scheme excludes metro cities alongwith their urban agglomeration viz. Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, Delhi-NCR, and Pune.  The state-wise allocation of BPO/ITES seats is at Annexure-I . The details of the scheme are available at www.meity.gov.in/ibps and https://ibps.stpi.in

(c):   For selection of companies under IBPS, the first round of online bidding has been completed on 08.07.2016. After evaluation, 40 successful bidders for 9020 BPO/ITES seats in 36 locations across  14  States  and  1  UT,  including  the  Bundelkhand  region  have  signed  Master  Service Agreement with Software Technology Parks of India (STPI), the implementing agency.  Details are at Annexure-II .

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## Annexure-I

| IBPS BPO Seats Distribution across State(s)/UT(s) based on population %as per Census 2011   | IBPS BPO Seats Distribution across State(s)/UT(s) based on population %as per Census 2011   | IBPS BPO Seats Distribution across State(s)/UT(s) based on population %as per Census 2011   | IBPS BPO Seats Distribution across State(s)/UT(s) based on population %as per Census 2011   | IBPS BPO Seats Distribution across State(s)/UT(s) based on population %as per Census 2011   |
|---------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------|
| State/UT                                                                                    | Population                                                                                  | Population %                                                                                | Seats by population%                                                                        | Seats Rounded-off to nearest hundred                                                        |
| Andhra Pradesh                                                                              | 493,86,799                                                                                  | 4.56                                                                                        | 2,189                                                                                       | 2200                                                                                        |
| Bihar                                                                                       | 1040,99,452                                                                                 | 9.61                                                                                        | 4,615                                                                                       | 4600                                                                                        |
| Chhattisgarh                                                                                | 255,45,198                                                                                  | 2.36                                                                                        | 1,132                                                                                       | 1100                                                                                        |
| Goa                                                                                         | 14,58,545                                                                                   | 0.13                                                                                        | 65                                                                                          | 100                                                                                         |
| Gujarat                                                                                     | 604,39,692                                                                                  | 5.58                                                                                        | 2,679                                                                                       | 2700                                                                                        |
| Haryana*                                                                                    | 230,44,841                                                                                  | 2.13                                                                                        | 1,022                                                                                       | 1000                                                                                        |
| Himachal Pradesh                                                                            | 68,64,602                                                                                   | 0.63                                                                                        | 304                                                                                         | 300                                                                                         |
| Jammu & Kashmir                                                                             | 125,41,302                                                                                  | 1.16                                                                                        | 556                                                                                         | 600                                                                                         |
| Jharkhand                                                                                   | 329,88,134                                                                                  | 3.05                                                                                        | 1,462                                                                                       | 1500                                                                                        |
| Karnataka*                                                                                  | 525,95,898                                                                                  | 4.86                                                                                        | 2,333                                                                                       | 2300                                                                                        |
| Kerala                                                                                      | 334,06,061                                                                                  | 3.09                                                                                        | 1,481                                                                                       | 1500                                                                                        |
| Madhya Pradesh                                                                              | 726,26,809                                                                                  | 6.71                                                                                        | 3,219                                                                                       | 3200                                                                                        |
| Maharashtra*                                                                                | 889,10,077                                                                                  | 8.21                                                                                        | 3,941                                                                                       | 3900                                                                                        |
| Orrisa                                                                                      | 419,74,218                                                                                  | 3.88                                                                                        | 1,861                                                                                       | 1900                                                                                        |
| Punjab                                                                                      | 277,43,338                                                                                  | 2.56                                                                                        | 1,230                                                                                       | 1200                                                                                        |
| Rajasthan                                                                                   | 685,48,437                                                                                  | 6.33                                                                                        | 3,039                                                                                       | 3000                                                                                        |
| Telangana*                                                                                  | 274,44,644                                                                                  | 2.53                                                                                        | 1,214                                                                                       | 1200                                                                                        |
| Tamilnadu*                                                                                  | 634,51,020                                                                                  | 5.86                                                                                        | 2,813                                                                                       | 2800                                                                                        |
| Uttar Pradesh*                                                                              | 1991,69,960                                                                                 | 18.39                                                                                       | 8,827                                                                                       | 8800                                                                                        |
| Uttarakhand                                                                                 | 100,86,292                                                                                  | 0.93                                                                                        | 447                                                                                         | 400                                                                                         |
| West Bengal*                                                                                | 771,63,579                                                                                  | 7.13                                                                                        | 3,422                                                                                       | 3400                                                                                        |
| Andaman & Nicobar Island                                                                    | 3,80,581                                                                                    | 0.04                                                                                        | 17                                                                                          | 100                                                                                         |
| Chandigarh                                                                                  | 10,55,450                                                                                   | 0.10                                                                                        | 47                                                                                          | 100                                                                                         |
| Dadra & Nagar Haveli                                                                        | 3,43,709                                                                                    | 0.03                                                                                        | 15                                                                                          | 100                                                                                         |
| Daman & Diu                                                                                 | 2,42,911                                                                                    | 0.02                                                                                        | 11                                                                                          | 100                                                                                         |
| Lakshadweep                                                                                 | 64,429                                                                                      | 0.01                                                                                        | 3                                                                                           | 100                                                                                         |
| Puducherry                                                                                  | 12,47,953                                                                                   | 0.12                                                                                        | 55                                                                                          | 100                                                                                         |
| Total                                                                                       | 10828,23,931                                                                                | 100.00                                                                                      | 48,000                                                                                      | 48,300                                                                                      |

## Note:

1. Total 48,000 seats have been distributed based on population percentage among States/UTsas per Census 2011, and then rounded-off to nearest 100.
2. Minimum seats support for a State/UT = 100
3. *Population of all the States of North East Region and Urban Agglomeration Population of certain cities [Bengaluru, Chennai, Delhi-NCR (Gurgaon, Faridabad, Noida), Hyderabad, Kolkata, Mumbai, Pune] is subtracted from the respective State's Population and subsequently from overall population of Country.

Annexure-II

BPO/ITES Units under India BPO Promotion Scheme (IBPS)

| State/UT(s)    | Unit(s)                                              | City/Location   | No. of Seats   |
|----------------|------------------------------------------------------|-----------------|----------------|
| Andhra Pradesh | Karvy Data Management Services Limited               | Amaravati       | 300            |
| Andhra Pradesh | Omega Healthcare Management Services Private Limited | Bhimavaram      | 200            |
| Andhra Pradesh | Karvy Data Management Services Limited               | Kurnool         | 150            |
| Andhra Pradesh | Tvarana Software Solutions Private Limited           | Rajahmundry     | 100            |
| Andhra Pradesh | Chandusoft Technologies Private Limited              | Visakhapatnam   | 100            |
| Total          | 4                                                    | 5               | 850            |
| Bihar          | Maestros Technical Services Private Limited          | Patna           | 100            |
| Bihar          | Tatwa Technologies Limited                           | Patna           | 110            |
| Bihar          | Tata Consultancy Services Limited                    | Patna           | 1000           |
| Bihar          | Shakti Infotech Private Limited                      | Patna           | 100            |
| Bihar          | Variety Vyapaar Private Limited                      | Patna           | 100            |
| Bihar          | A. V. Ispat Private Limited                          | Patna           | 100            |
| Total          | 6                                                    | 1               | 1510           |
| Chandigarh     | Health Biotech Limited                               | Chandigarh      | 100            |
| Total          | 1                                                    | 1               | 100            |
| Chhattisgarh   | Innowave IT Infrastructures Limited                  | Raipur          | 400            |
| Total          | 1                                                    | 1               | 400            |
| Himachal       | Health Biotech Limited                               | Baddi           | 100            |
| Pradesh        | RescueresLifesciences Limited                        | Baddi           | 100            |
| Pradesh        | Enser Communications Private Limited                 | Shimla          | 50             |
| Total          | 3                                                    | 2               | 250            |
| Jammu& Kashmir | SunShine Autos Private Limited                       | Bhaderwah       | 50             |
| Jammu& Kashmir | Enser Communications Private Limited                 | Jammu           | 50             |
| Jammu& Kashmir | iLocus Consulting Private Limited                    | Sopore          | 50             |
| Jammu& Kashmir | iKraft Software Private Limited                      | Srinagar        | 50             |
| Jammu& Kashmir | Gate Consulting Private Limited                      | Srinagar        | 50             |
| Total          | 5                                                    | 4               | 250            |
| Karnataka      | Karvy Data Management Services Limited               | Mangalore       | 100            |
| Karnataka      | Indecomm Global Services (India) Private Limited     | Mysore          | 100            |
| Total          | Focus Edumatics Private Limited 3                    | Mysore 2        | 100 300        |
| Kerala         | UL Technology Solutions Private Limited              | Kozhikode       | 100            |
| Kerala         | Karvy Data Management Services Limited               | Palakkad        | 100            |
| Total          | 2                                                    | 2               | 200            |
| Madhya Pradesh | B. R. Kohli Construction Private Limited             | Sagar           | 100            |
| Total          | 1                                                    | 1               | 100            |
| Maharashtra    | Writer Business Services Private Limited             | Bhiwandi        | 100            |
| Maharashtra    | Adoroi Marketing Science Private Limited             | Bhiwandi        | 100            |
| Maharashtra    | Lighthouse Info Systems Private Limited              | Nagpur          | 100            |
| Maharashtra    | Maharani Paints Private Limited                      | Wardha          | 100            |
| Total          | 5                                                    | 4               | 1400           |
| Odisha         | Nexgen Renaissance Private Limited                   | Bhubaneswar     | 100            |
|                | Luminous Infoways Private Limited                    | Bhubaneswar     | 100            |
|                | 2coms Consulting Private Limited                     | Bhubaneswar     | 100            |
|                | Hari Telematics Private Limited                      | Bhubaneswar     | 100            |

|               |                 | LalaniComputech Limited                  | Bhubaneswar      |   200 |
|---------------|-----------------|------------------------------------------|------------------|-------|
|               |                 | Tatwa Technologies Limited               | Cuttack          |   150 |
| Total         | Total           | 6                                        | 2                |   750 |
| Tamilnadu     | Tamilnadu       | Desicrew Solutions Private Limited       | Auroville        |   100 |
|               |                 | TNQ Books And Journals                   | Coimbatore       |   100 |
|               |                 | Focus Edumatics Private Limited          | Coimbatore South |   100 |
|               |                 | iMarque Solutions Private Limited        | Mayiladuthurai   |   300 |
|               |                 | Oasys Cybernetics Private Limited        | Tiruchirappalli  |   100 |
| Total         | Total           | 5                                        | 4                |   700 |
| Uttar Pradesh | Uttar Pradesh   | Mayur Industries Private Limited         | Bareilly         |   200 |
|               |                 | Ratan Housing Development Limited        | Kanpur           |   300 |
|               |                 | Karvy Data Management Services Limited   | Lucknow          |   350 |
|               |                 | Tatwa Technologies Limited               | Lucknow          |   110 |
|               |                 | Dataman Computer Systems Private Limited | Unnao            |   100 |
|               |                 | Tata Consultancy Services Limited        | Varanasi         |  1000 |
| Total         | Total           | 6                                        | 5                |  2060 |
| Uttarakhand   | Uttarakhand     | Asset Infotech Limited                   | Dehradun         |    50 |
| Total         | Total           | 1                                        | 1                |    50 |
| West Bengal   | West Bengal     | MET Technologies Private Limited         | Siliguri         |   100 |
| Total         | Total           | 1                                        | 1                |   100 |
| Grand Total   | 14 States &1 UT | 40                                       | 36               |  9020 |

**********