Lok Sabha Question No. 780 (UNSTARRED), answered on 2018-02-07
Subject: Access to Information Technology
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: BANSHILAL MAHTO

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 780

TO BE ANSWERED ON: 07.02.2018

## ACCESS TO INFORMATION TECHNOLOGY

## 780.     DR. BANSHILAL MAHATO:

Will  the  Minister  of  ELECTRONICS  &  INFORMATION  TECHNOLOGY  be  pleased  to state: -

- (a). the salient features of the schemes implemented by the Government in the country to improve the access to information technology;
- (b). whether  the  Government  has  made  any  efforts  to  provide  access  to  information technology to the people living in rural, hilly and far-flung areas of the country;
- (c). if so, the details thereof, State/UT wise including Chhattisgarh; and
- (d). the steps being taken/proposed to be taken by the Government for the decentralization of information technology in the country?

## ANSWER

## MINISTER OF  ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI RAVI SHANKAR PRASAD)

(a) to (c): Some  of  the  key  schemes implemented  by  Ministry  of  Electronics  and Information  Technology,  Government  of  India  to  improve  the  access  to  information technology are as follows:

Common  Services  Centre  (CSC)  2.0: The  key  objective  of  CSCs  is  to  deliver  various citizen  centric  services,  such  as,  Government  to  Citizen  (G2C),  Business  to  Citizen  (B2C) services, financial inclusion services, educational services, skill development services etc.

CSCs  are  internet  enabled  centres  operated  by  local  entrepreneur,  called  Village  Level Entrepreneurs (VLEs). CSC has the capability in extending the information technology for access by the people, thereby, bridging the digital divide, with a particular emphasis on the provision  of  effective  online  services  for  the  inclusion  of  the  societies,  thus  digitally empowering the citizens, especially in rural & other inaccessible areas.

Till  December,  2017,  there  are  2,71,311  Common  Services  Centres  (CSCs)  functioning across  the  country;  among  which,  1,73,853  CSCs  are  at  Gram  Panchayat  (GP)  level.  The number of CSCs in the country (State/UT-wise) is shown in Annexure-I.

e-District MMP: The objectives of the e-District project are to ensure: end-to-end workflow to ensure delivery of e-Services by undertaking Business Process Re-engineering (BPR) of services, providing easy, anywhere and anytime access to Government services. This MMP is being  implemented  by  State  Governments/UT  Administrations  through  their  designated agencies. Services Launch Status: e-District MMP: e-District services have been launched in 649 districts across 32 States / UTs. The state-wise status is shown in Annexure-II.

Mobile  Seva  Platform: Mobile  governance(m-governance)  aims  to  leverage  wireless  and new  media  technology  platforms,  mobile  devices  and  applications  for  delivery  of  public information and services to all citizens and businesses. It aims at widening the reach of, and access  to,  public  services  to  all  citizens  in  the  country,  especially  in  the  rural  areas  by exploiting the much greater penetration of mobile phones in the country. It also leverages the innovative  potential  of  mobile  applications  in  providing  public  services.  Around  3830 Government departments and agencies integrated with the Mobile seva platform. The total number of services available to citizens and businesses over Pull SMS has reached 726.  On the Mobile Seva AppStore, total 1034 live mobile Apps have been developed and hosted.

Unified  Mobile  Application  for  New-Age  Governance  (UMANG): Unified  Mobile Application  for  New-Age  Governance  (UMANG)  has  been  developed  as  a  single  mobile platform to deliver major Government services with Core Platform integrated with Aadhaar, DigiLocker,  PayGov,  Rapid  Assessment  System  (RAS)  etc.  Citizens  can  access  pan  India Government  services  from  the  Central  Government,  State  Governments,  local  bodies  and their agencies and some important utility services from corporate. About 176 services from 33 departments and 4 States are available on UMANG platform.

Vikaspedia: Vikaspedia is a knowledge portal targeting specific country needs in the domain of  social  development.  This  multilingual  portal  is  developed  as  a  single-window  access  to information,  products  and  services,  with  specific  objective  of  reaching  the  'un-reached' communities  of  India,  especially  poor.  It  catalyses  the  use  of  ICT  tools  for  knowledge sharing, leading to development. Vikaspedia seeks to bridge the gap between the poor and development,  by  providing  links  to  government,  civil  society  groups  /  NGOs  and  private institutions. The ultimate goal is to create a service-oriented, people-friendly and demystified Information Technology (ICT) for Development in service of communities through countrywide collaborations.

(d): National  Informatics  Centre  (NIC),  an  attached  office  of  Ministry  of  Electronics  & Information  Technology  (MeitY),  develops  applications  and  provides  ICT  services  for e-Governance  of  the  country.  NIC  has  its  presence  up  to  the  level  of  districts  though  it's District  Centres.  In  addition  to  this,  MeitY  provides  State  e-Governance  Mission  Team (SeMT) to States/UTs Government for giving technical support and specialized skills for egovernance and other initiatives.

*******

## ANNEXURE-I

| STATE/UT-WISE STATUS OF CSCs AS ON 31 st DECEMBER, 2017   | STATE/UT-WISE STATUS OF CSCs AS ON 31 st DECEMBER, 2017   | STATE/UT-WISE STATUS OF CSCs AS ON 31 st DECEMBER, 2017   | STATE/UT-WISE STATUS OF CSCs AS ON 31 st DECEMBER, 2017   | STATE/UT-WISE STATUS OF CSCs AS ON 31 st DECEMBER, 2017   |
|-----------------------------------------------------------|-----------------------------------------------------------|-----------------------------------------------------------|-----------------------------------------------------------|-----------------------------------------------------------|
| S. No.                                                    | State                                                     | No. of Gram Panchayat (GP)                                | Total No. of CSCs including GP                            | No. of CSCs at GP level                                   |
| 1                                                         | Andhra Pradesh                                            | 12917                                                     | 7376                                                      | 4168                                                      |
| 2                                                         | Arunachal Pradesh                                         | 1814                                                      | 71                                                        | 56                                                        |
| 3                                                         | Assam                                                     | 2548                                                      | 2892                                                      | 2311                                                      |
| 4                                                         | Bihar                                                     | 8315                                                      | 20976                                                     | 13506                                                     |
| 5                                                         | Chhattisgarh                                              | 10948                                                     | 11856                                                     | 8555                                                      |
| 6                                                         | Goa                                                       | 191                                                       | 45                                                        | 35                                                        |
| 7                                                         | Gujarat                                                   | 14085                                                     | 13531                                                     | 7576                                                      |
| 8                                                         | Haryana                                                   | 6205                                                      | 8644                                                      | 5489                                                      |
| 9                                                         | Himachal Pradesh                                          | 3226                                                      | 2731                                                      | 2156                                                      |
| 10                                                        | Jammu &Kashmir                                            | 4167                                                      | 1897                                                      | 1486                                                      |
| 11                                                        | Jharkhand                                                 | 4398                                                      | 10573                                                     | 6439                                                      |
| 12                                                        | Karnataka                                                 | 6021                                                      | 5851                                                      | 2954                                                      |
| 13                                                        | Kerala                                                    | 939                                                       | 2318                                                      | 1302                                                      |
| 14                                                        | Madhya Pradesh                                            | 22771                                                     | 19329                                                     | 14213                                                     |
| 15                                                        | Maharashtra                                               | 27977                                                     | 29987                                                     | 20684                                                     |
| 16                                                        | Manipur                                                   | 165                                                       | 628                                                       | 317                                                       |
| 17                                                        | Meghalaya                                                 | 1463                                                      | 201                                                       | 86                                                        |
| 18                                                        | Mizoram                                                   | 713                                                       | 135                                                       | 110                                                       |
| 19                                                        | Nagaland                                                  | 1203                                                      | 146                                                       | 116                                                       |
| 20                                                        | Odisha                                                    | 6804                                                      | 7771                                                      | 6349                                                      |
| 21                                                        | Punjab                                                    | 12922                                                     | 6172                                                      | 4043                                                      |
| 22                                                        | Rajasthan                                                 | 9883                                                      | 13382                                                     | 9156                                                      |
| 23                                                        | Sikkim                                                    | 176                                                       | 30                                                        | 25                                                        |
| 24                                                        | Tamil Nadu                                                | 12507                                                     | 8852                                                      | 5019                                                      |
| 25                                                        | Telangana                                                 | 8687                                                      | 5509                                                      | 3165                                                      |
| 26                                                        | Tripura                                                   | 1157                                                      | 427                                                       | 361                                                       |
| 27                                                        | Uttar Pradesh                                             | 59018                                                     | 65788                                                     | 41592                                                     |
| 28                                                        | Uttarakhand                                               | 7957                                                      | 4720                                                      | 4233                                                      |
| 29                                                        | West Bengal                                               | 3328                                                      | 17063                                                     | 8215                                                      |
|                                                           | State Total                                               | 252505                                                    | 268901                                                    | 173717                                                    |
|                                                           | Union Territory                                           |                                                           |                                                           |                                                           |
| 1                                                         | Andaman & Nicobar                                         | 260                                                       | 52                                                        | 23                                                        |
| 2                                                         | Chandigarh                                                | 12                                                        | 77                                                        | 23                                                        |
| 3                                                         | Dadra &Nagar Haveli                                       | 20                                                        | 25                                                        | 11                                                        |
| 4                                                         | Daman and Diu                                             | 14                                                        | 12                                                        | 2                                                         |
| 5                                                         | Delhi                                                     | 0                                                         | 2111                                                      | 0                                                         |

| STATE/UT-WISE STATUS OF CSCs AS ON 31 st DECEMBER, 2017   | STATE/UT-WISE STATUS OF CSCs AS ON 31 st DECEMBER, 2017   | STATE/UT-WISE STATUS OF CSCs AS ON 31 st DECEMBER, 2017   | STATE/UT-WISE STATUS OF CSCs AS ON 31 st DECEMBER, 2017   | STATE/UT-WISE STATUS OF CSCs AS ON 31 st DECEMBER, 2017   |
|-----------------------------------------------------------|-----------------------------------------------------------|-----------------------------------------------------------|-----------------------------------------------------------|-----------------------------------------------------------|
| S. No.                                                    | State                                                     | No. of Gram Panchayat (GP)                                | Total No. of CSCs including GP                            | No. of CSCs at GP level                                   |
| 6                                                         | Lakshadweep                                               | 10                                                        | 7                                                         | 3                                                         |
| 7                                                         | Puducherry                                                | 98                                                        | 126                                                       | 74                                                        |
|                                                           | UT Total                                                  | 414                                                       | 2410                                                      | 136                                                       |
|                                                           | GRAND TOTAL                                               | 252919                                                    | 271311                                                    | 173853                                                    |

Annexure-II

|   e-District services launched / covered in 100% districts | e-District services launched / covered in 100% districts   | e-District services launched / covered in 100% districts   |
|------------------------------------------------------------|------------------------------------------------------------|------------------------------------------------------------|
|                                                          1 | Andhra Pradesh (13/13)                                     | 17. Maharashtra (35/35)                                    |
|                                                          2 | Arunachal Pradesh (16/16)                                  | 18. Manipur (9/9)                                          |
|                                                          3 | Assam (27/27)                                              | 19. Meghalaya (11/11)                                      |
|                                                          4 | Bihar (34/34)                                              | 20. Mizoram (8/8)                                          |
|                                                          5 | Chandigarh (1/1)                                           | 21. Nagaland (11/11)                                       |
|                                                          6 | Chhattisgarh (27/27)                                       | 22. Odisha (30/30)                                         |
|                                                          7 | Dadra &Nagar Haveli (1/1)                                  | 23. Puducherry (4/4)                                       |
|                                                          8 | Delhi (11/11)                                              | 24. Punjab (22/22)                                         |
|                                                          9 | Goa (2/2)                                                  | 25. Rajasthan (33/33)                                      |
|                                                         10 | Gujarat (33/33)                                            | 26. Sikkim (4/4)                                           |
|                                                         11 | Haryana (21/21)                                            | 27. Tamil Nadu (32/32)                                     |
|                                                         12 | Himachal Pradesh (12/12)                                   | 28. Telangana (10/10)                                      |
|                                                         13 | Jharkhand (24/24)                                          | 29. Tripura (8/8)                                          |
|                                                         14 | Karnataka (30/30)                                          | 30. Uttar Pradesh (75/75)                                  |
|                                                         15 | Kerala (14/14)                                             | 31. Uttarakhand (13/13)                                    |
|                                                         16 | Madhya Pradesh (51/51)                                     | 32. West Bengal (18/18)                                    |

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