Lok Sabha Question No. 2290 (UNSTARRED), answered on 2017-07-28
Subject: Web Portals on Missing Children
Ministry: WOMEN AND CHILD DEVELOPMENT
Asked by: BHARTRUHARI MAHTAB

## GOVERNMENT OF INDIA MINISTRY OF WOMEN AND CHILD DEVELOPMENT

## LOK SABHA UNSTARRED QUESTION NO. 2290

TO BE ANSWERED ON 28.07.2017

## WEB PORTALS ON MISSING CHILDREN

## 2290.   SHRI BHARTRUHARI MAHTAB:

Will the Minister of WOMEN AND CHILD DEVELOPMENT be pleased to state:

- (a)       whether  the  web  portals  'Track  Child'  and  'Khoya-Paya'  set  up  by  the  Government  under  the Integrated     Child Protection Scheme (ICPS) have achieved the desired results in the country;
- (b)        if  so,  the  details  thereof  indicating  the  number  of  website  hits  on  missing  children  along  with  the number of children tracked/found from the said portals across the country since inception, State/UTwise and if not, the reasons therefor;
- (c) whether the Government has received suggestions from various quarters to improve efficiency of the said portals;
- (d)       if  so,  the  details  thereof  along  with  the  action  taken/being  taken  by  the  Government  on  such suggestions so far; and
- (e)       the  other  steps  taken/being  taken  by  the  Government  to  track  missing  children  across  the  country along with achievements thereof?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF WOMEN AND CHILD DEVELOPMENT (SHRIMATI  KRISHNA  RAJ)

- (a):      Yes, Madam, the portals have been found to be useful in achieving the desired results in the country.
- (b)       The  number  of  website  hits  on  TrackChild  web  portal  since  Jan,  2012  to  till  24.7.2017  are 131834014. State/UT-wise details of recovered/found children from    01-01-2012 to 24-07-2017 is annexed. The number of cases reported on KhoyaPaya from June 2015 to 24.7.2017 are as follows:
- i. Number of registered users: 8054
- ii. Total App downloaded by Citizen/Parents: 4946
- iii. Number of missing cases published: 1088
- iv. Number of sighted cases published: 7631
- v. Total Missing/Sighted cases closed on the portal: 3917
- (c) & (d):    Yes, Madam. The Track Child portal was studied by the Faculty of Managements Studies (FMS) University of Delhi, and suggestion to make it more user friendly have been incorporated.
- (e): The  Ministry  of  WCD  has  developed  Standard  Operating  Procedure  (SOP)  for  tracing  of  missing children  for  different  stake  holders.  Emergency  outreach  services  for  children  in  crisis,  including missing children, through a toll free 24*7 Child Helpline 1098 is also provided. Also, since 2015, Ministry  of  Women  &  Child  Development  in  partnership  with  Ministry  of  Railways  has  initiated Child Help Desk (CHILDLINE Porta Cabin) at 33 Major Railway Stations covering 14 States/UTs.

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Annexure referred to in reply to part (a) of Lok Sabha Starred Unstarred Question No.2290 for  28.07.2017  raised  by  Shri  Bhartruhari  Mahtab  regarding  'Web  Portals  on  missing children'.

State/UT-wise details of recovered/found children from 01-01-2012 to 24-07-2017.

| Sl. No.   | State/UTs          |   Recovered (1.1.2012 to 24.7.2017) |
|-----------|--------------------|-------------------------------------|
| 1.        | ANDAMAN &NICOBAR   |                                  69 |
| 2.        | ANDHRA PRADESH     |                                1212 |
| 3.        | ARUNACHAL PRADESH  |                                  37 |
| 4.        | ASSAM              |                                 863 |
| 5.        | BIHAR              |                                 519 |
| 6.        | CHANDIGARH         |                                 145 |
| 7.        | CHATTISGARH        |                                5025 |
| 8.        | DADRA&NAGAR HAVELI |                                   0 |
| 9.        | DAMAN &DIU         |                                  33 |
| 10.       | DELHI              |                               10437 |
| 11.       | GOA                |                                 320 |
| 12.       | GUJARAT            |                               19717 |
| 13.       | HARYANA            |                               13030 |
| 14.       | HIMACHAL PRADESH   |                                 288 |
| 15.       | JAMMU &KASHMIR     |                                 147 |
| 16.       | JHARKHAND          |                                 101 |
| 17.       | KARNATAKA          |                               10996 |
| 18.       | KERALA             |                                1746 |
| 19.       | LAKSHADWEEP        |                                   0 |
| 20.       | MADHYA PRADESH     |                               21732 |
| 21.       | MAHARASHTRA        |                               17803 |
| 22.       | MANIPUR            |                                   0 |
| 23.       | MEGHALAYA          |                                 487 |
| 24.       | MIZORAM            |                                  12 |
| 25.       | NAGALAND           |                                  23 |
| 26.       | ODISHA             |                                4201 |
| 27.       | PONDICHERRY        |                                  95 |
| 28.       | PUNJAB             |                                1828 |
| 29.       | RAJASTHAN          |                                3458 |
| 30.       | SIKKIM             |                                 109 |
| 31.       | TAMILNADU          |                                6721 |
| 32.       | TELANGANA          |                                1254 |
| 33.       | TRIPURA            |                                   7 |
| 34.       | UTTAR PRADESH      |                               16244 |
| 35.       | UTTARAKHAND        |                                 705 |
| 36.       | WEST BENGAL        |                               46152 |
| Total     |                    |                              185516 |