Lok Sabha Question No. 3101 (UNSTARRED), answered on 2017-03-21
Subject: Consumer Products
Ministry: CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION
Asked by: M. K. RAGHAVAN

## Government of India Ministry of Consumer Affairs, Food and Public Distribution

## Department of Consumer Affairs

## LOK SABHA UNSTARRED QUESTION NO. 3101

TO BE ANSWERED ON 21.03.2017

## CONSUMER PRODUCTS

## 3101. SHRI M.K. RAGHAVAN:

## Will  the  Minister  of  CONSUMER  AFFAIRS,  FOOD  AND  PUBLIC  DISTRIBUTION miHkksDrk ekeys] [kk| vkSj lkoZtfud forj.k ea=h be pleased to state:

- (a) whether  it  has  been  reported  that  consumer  products  are  adulterated  or  contaminated  during transit, if so, the details thereof;
- (b) whether large scale pilferage is also reported especially on products like cosmetics, healthcare, childcare, hygiene, etc., if so, the measures being taken for safety sealing of these products, in detail; and
- (c) the  steps  taken  to  expedite  the  submission  of  report  on  amending  provisions  of  the  Legal Metrology Act, 2009 and its immediate implementation?

## ANSWER

## miHkksDrk ekeys] [kk| vkSj lkoZtfud forj.k jkT; ea=h ¼Jh lh- vkj- pkS/kjh½

## THE MINISTER OF STATE CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION (SHRI C. R. CHAUDHARY)

- (a) & (b)  :  No such report has been received that consumer  products are adulterated or contaminated during transit.

- (e) :  The  Legal  Metrology  Act,  2009  was  implemented  with  effect  from  1 st April,  2011. Earlier,  the  request  of  Industries  for  amendment  of one or two provisions was examined but it is found that there seems to be no immediate requirement for its amendment.

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## STATEMENT REFERRED IN REPLY TO PARTS (a) & (b) OF LOK SABHA STARRED QUESTION NO.1969 FOR 14.03.2017 REGARDING PENDING CASES IN CONSUMER COURTS.

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## NATIONAL COMMISSION, STATE COMMISSION & ALL

## STATEMENT OF PENDINIG CASES IN DISTRICT FORA (CATEGORY WISE) DURING THE YEAR

## (DATA FROM CONFONET WEBSITE)

| CATEGORY                              | FILED (1)                                       | DISPOSED (2)                                    | PENDING (1-2)                              |
|---------------------------------------|-------------------------------------------------|-------------------------------------------------|--------------------------------------------|
| Others                                | 35248                                           | 12653                                           | 22595                                      |
| Medical                               | 4007                                            | 699                                             | 3308                                       |
| Transport                             | 633                                             | 146                                             | 487                                        |
| Insurance                             | 35685                                           | 8372                                            | 27313                                      |
| Industries                            | 264                                             | 42                                              | 222                                        |
| Housing                               | 23185                                           | 6319                                            | 16866                                      |
| Electricity                           | 13011                                           | 4372                                            | 8639                                       |
| Railways                              | 692                                             | 163                                             | 529                                        |
| Banking                               | 14940                                           | 3826                                            | 11114                                      |
| Telecom                               | 3787                                            | 1456                                            | 2331                                       |
| Airlines                              | 582                                             | 152                                             | 430                                        |
| Finance                               | 4869                                            | 1320                                            | 3549                                       |
| Postal                                | 1103                                            | 314                                             | 789                                        |
| Consumer                              | 5467                                            | 1215                                            | 4252                                       |
| Education                             | 1762                                            | 516                                             | 1246                                       |
| Defective Goods                       | 3445                                            | 1514                                            | 1931                                       |
| Service Deficiency                    | 2888                                            | 879                                             | 2009                                       |
| Unfair Trade                          | 509                                             | 128                                             | 381                                        |
| Immigration                           | 163                                             | 39                                              | 124                                        |
| Trust                                 | 62                                              | 20                                              | 42                                         |
| Private                               | 1437                                            | 314                                             | 1123                                       |
| Government                            | 966                                             | 254                                             | 712                                        |
| Agriculture                           | 2040                                            | 362                                             | 1678                                       |
| Electrical &Electronic Goods          | 5539                                            | 1670                                            | 3869                                       |
| Water                                 | 262                                             | 72                                              | 190                                        |
| Automobiles                           | 3660                                            | 826                                             | 2834                                       |
| Textiles                              | 76                                              | 39                                              | 37                                         |
| Industrial/Commercial Goods &Services | 211                                             | 36                                              | 175                                        |
| Domestic Fuels                        | 140                                             | 60                                              | 80                                         |
| Tourism                               | 355                                             | 64                                              | 291                                        |
| Contracts                             | 237                                             | 56                                              | 181                                        |
| Food &Beverages                       | 388                                             | 53                                              | 335                                        |
| House Hold Goods                      | 819                                             | 292                                             | 527                                        |
| Total                                 | 1,68,432                                        | 48,243                                          | 1,20,189                                   |
| % of Insurance complaints             | 21.18% with reference to total complaints filed | 17.35% with reference to complaints disposed of | 22.72 With reference to complaints pending |