Lok Sabha Question No. 1946 (UNSTARRED), answered on 2017-03-14
Subject: Security Establishments
Ministry: HOME AFFAIRS
Asked by: NALIN KUMAR KATEEL, DODDAALAHALLI KEMPEGOWDA SURESH

## GOVERNMENT OF INDIA MINISTRY OF HOME AFFAIRS

## LOK SABHA UNSTARRED QUESTION NO. 1946

TO BE ANSWERED ON THE 14 TH  MARCH, 2017/ PHALGUNA 23, 1938 (SAKA)

## SECURITY ESTABLISHMENTS

SHRI NALIN KUMAR KATEEL:

1946. SHRI D.K. SURESH:

Will the Minister of HOME AFFAIRS be pleased to state:

- (a) whether the Government has taken note that the videos posted in the social media by Police personnel are a reflection of how the Central Armed Police Forces (CAPF) is still following colonial-era practices:
- (b) if so, the details thereof;
- (c) whether  the  Government  has  taken  any  serious  steps  to  initiate  a comprehensive study into the internal health of security establishments in the country;
- (d) if so, the details thereof;
- (e) whether the Government has taken any initiative to tackle the said issue jointly with the security establishments; and
- (f) if so, the details thereof?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS (SHRI KIREN RIJIJU)

(a)  to  (d):    Grievances  of  Force  personnel  raised  including  those  through social media are duly taken note of for enquiry and efforts are made for mitigating the hardships. Grievances and their redressal are duly monitored by each of the Forces through their Grievances Redressal

## LS.US.Q.NO. 1946 DATED FOR 14.032017

mechanism.  Grievances cannot be construed as indications of colonial-era practices.

Improvement  in  service  conditions/amenities  and  welfare  of  the  force personnel is a continuous endeavour. A study was got conducted through Bureau  of  Police  Research  &  Development(BPR&D)  into  the  factors causing stress and suggest remedial measures. Another similar study was got conducted through Indian Institute of Management, Ahmedabad (IIMA) for  BSF  and  CRPF.  Based  on  the  above  reports,  various  measures  have been taken to boost the morale of the personnel and improve the working conditions  and  reduce  stress  among  the  force  personnel.  These  are  at Annexure-I.

(e)  to  (f):  All  welfare/service  related  matters  are  co-ordinated  with  due consultation with the Forces.

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## Measures taken to improve the working conditions and reduce stress among the force personnel

- i)Transparent policies pertaining to transfer and leave of CAPFs and AR personnel.  The hospitalization period due to injuries while on duty is treated as on duty.  Choice posting is considered to the extent possible after the personnel served in hard area.
- (ii) Regular  interaction  of  officers  with  troops  to  find  out  and redress their grievances.
- (iii) Ensuring adequate rest and relief by regulating the duty hours.
- (iv) Improving living conditions for troops, providing adequate recreational/  entertainment,  sports,  communication  facilities etc.  Crèche facility is also provided at various establishments (where feasible) to facilitate the female employees.
- (v) Facility of retention of government accommodation at the place of last posting (for keeping the family) while posted in NE State, J&K and LWE affected areas (except State Capitals).
- (vi) Providing  better  medical  facilities,  also  organizing  talks  with specialists to address their personal and psychological concerns and organizing Meditation & Yoga routinely for better stress management.
- (vii)  Adequately compensating the troops deployed in difficult areas.
- (viii) Other  welfare  measures like  facility  of  Central  Police  Canteen (CPC), scholarship for wards etc.  Also air courier service has been provided to CAPF personnel deployed in NE States, J&K and LWE affected areas as welfare measure.
- (ix) Designating  retired  CAPF  personnel  as  ex-CAPF  personnel  for better identity and community recognition.
- (x)     Promotions  are  released  regularly  to  eligible  personnel  as  & when  the  vacancies  arise.    Financial  benefits  under  Modified Assured Career Progression (MACP) are given in case promotion does not take place for want of vacancies at 10, 20 & 30 years of service.

Besides above, implementation of suitable model for improvement of working conditions of CAPFs & AR is a continuous process and instructions in this regard are issued from time to time by this Ministry.

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