Lok Sabha Question No. 1973 (UNSTARRED), answered on 2017-12-29
Subject: Foreign Banks
Ministry: FINANCE
Asked by: T. RADHAKRISHNAN, VIJAY KUMAR S.R., SUDHEER GUPTA, GAJANAN CHANDRAKANT KIRTIKAR, KUNWAR HARIBANSH SINGH

## GOVERNMENT  OF INDIA MINISTRY OF FINANCE DEPARTMENT  OF FINANCIAL  SERVICES

## LOK SABHA UNSTARRED QUESTION NO.1973

TO BE ANSWERED  ON THE 29 TH  December  2017/ Pausha  8, 1939 (SAKA) Foreign Banks

1973.  SHRI T.  RADHAKRISHNAN: SHRI SUDHEER GUPTA: KUNWAR HARIBANSH  SINGH:

SHRI S.R.  VIJAYAKUMAR: SHRI GAJANAN  KIRTIKAR:

Will  the Minister  of FINANCE  be pleased to state:

- (a) the names of the foreign  banks  functioning/operating in India;
- (b) the number of branches  along  with  their  Automatic  Teller  Machines  (ATMs)  installed  in the country,  foreign  banks,  State/UT-wise;
- (c) whether   Reserve   Bank   of  India  (RBI)  data  on  ATMs   deployed   by   foreign   banks   across country  reveal  a fall  of almost  18 percent  in three  years;
- (d) if so, the details  thereof  and the reasons  therefor  along  with  the other  aspects raised  in RBI data on ATMs  thereto;
- (e) whether   the  Government   has  received   complaints   against   foreign   banks   regarding   not providing  sufficient  loans to agriculture  and other  priority sectors as per the guidelines  issued by the RBI; and
- (f)     if so, the details  thereof  along  with  action  taken/being  taken  by  the Government  on such guilty  banks?

## ANSWER

The Minister  of State in the Ministry  of Finance (SHRI SHIV PRATAP  SHUKLA)

- (a):  Reserve  Bank of India (RBI) has informed  that  45 foreign  banks  are operating  in India at present.  The names are at  Annex-I.
- (c) & (d): As per RBI data,  between  September  2014 and September   2017, there  is a reduction of about  18% in ATMs  deployed  by  foreign  banks.   Details  are at Annex-IV.   RBI has apprised that  the reason  for this  reduction  in ATMs  deployed  by  the foreign  banks  is due to the closure  of ATM operations   by   FirstRand   Bank, banking   operations   by   RBS (ABN   AMRO)   Bank,   and closure  of ATMs  by  HSBC  Bank and Standard  Chartered  Bank by  30% and 20% respectively during  this  period.
- (b):  The  details   of  number of  branches   and  deployment of  ATMs   by   foreign   banks,   as  on 30.9.2017, as  per data reported  by  RBI, are at  Annex-II and Annex-III respectively.
- (e)  and  (f):  RBI  has  apprised   that   it  has  instituted   the  Banking   Ombudsman   Scheme   for resolution   of  complaints   of  bank   customers   against   deficiency   in  services   of  banks,   and complaints  are resolved  as per the provisions  of the scheme.  RBI has further  apprised  that   non provision  of sufficient  loans to agriculture  and other  priority sectors as per  RBI guidelines  is not a specific  ground  of complaint  under the  Banking  Ombudsman  Scheme.

Annex-I

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Lok Sabha Unstarred  Question  No. 1973  for  29.12.2017 regarding 'Foreign Banks' Foreign banks having  presence in India, as on 30.11.2017

|   Sl. No. | Bank                                    |
|-----------|-----------------------------------------|
|         1 | Australiaand NewZealandBankingGroupLtd. |
|         2 | NationalAustraliaBank                   |
|         3 | WestpacBankingCorporation               |

|   4 | Bank ofBahrain&KuwatiBSC               |
|-----|----------------------------------------|
|   5 | ABBank Ltd.                            |
|   6 | SonaliBankLtd.                         |
|   7 | Bank ofNova Scotia                     |
|   8 | Industrial&CommercialBank ofChinaLtd.  |
|   9 | BNPParibas                             |
|  10 | CreditAgricoleCorporate&InvestmentBank |
|  11 | SocieteGenerale                        |
|  12 | DeutscheBank                           |
|  13 | HSBCLtd                                |
|  14 | PTBank Maybank IndonesiaTBK            |
|  15 | Mizuho Bank Ltd.                       |
|  16 | SumitomoMitsui Banking Corporation     |
|  17 | TheBank ofTokyo- MitsubishiUFJ,LTd.    |
|  18 | SBMBank (Mauritius) Ltd.               |
|  19 | CooperatieveRabobankU.A.               |
|  20 | DohaBank                               |
|  21 | QatarNationalBank                      |
|  22 | JSCVTBBank                             |
|  23 | Sberbank                               |
|  24 | DBS Bank Ltd.                          |
|  25 | UnitedOverseasBank Ltd                 |
|  26 | FirstRandBank Ltd                      |
|  27 | ShinhanBank                            |
|  28 | WooriBank                              |
|  29 | KEB HanaBank                           |
|  30 | IndustrialBank ofKorea                 |
|  31 | Bank ofCeylon                          |
|  32 | CreditSuisse A.G                       |
|  33 | CTBC Bank Co., Ltd.                    |
|  34 | KrungThaiBank PublicCo.Ltd.            |
|  35 | AbuDhabiCommercialBank Ltd.            |
|  36 | MashreqBank PSC                        |
|  37 | First AbuDhabiBank PJSC                |
|  38 | Emirates Bank NBD                      |
|  39 | Barclays Bank Plc.                     |
|  40 | StandardCharteredBank                  |
|  41 | TheRoyalBankof Scotlandplc             |
|  42 | AmericanExpress BankingCorporation     |
|  43 | Bank ofAmerica                         |
|  44 | CitibankN.A.                           |
|  45 | J.P.MorganChaseBank N.A.               |

Source:  Reserve  Bank of  India

Annex-II Lok Sabha Unstarred  Question  No. 1973  for  29.12.2017 regarding 'Foreign Banks'

## Functioning  of Branches of Foreign  Banks in India

| Sl. No.   | Bank                                            | June 30, 2017   |
|-----------|-------------------------------------------------|-----------------|
| 1         | ABBank Limited                                  | 1               |
| 2         | AbuDhabiCommercialBank PJSC                     | 2               |
| 3         | AmericanExpress BankingCorp.                    | 1               |
| 4         | Australiaand NewZealandBankingGroupLimited      | 3               |
| 5         | Bank ofAmerica, National Association            | 4               |
| 6         | Bank ofBahrain&KuwaitB.S.C.                     | 4               |
| 7         | Bank ofCeylon                                   | 1               |
| 8         | Bank ofNova Scotia                              | 3               |
| 9         | Barclays Bank PLC                               | 6               |
| 10        | BNPParibas                                      | 8               |
| 11        | CitibankN.A                                     | 35              |
| 12        | Commonwealth Bank ofAustralia                   | 1               |
| 13        | CooperatieveRabobankU.A.                        | 1               |
| 14        | CreditAgricoleCorporateand InvestmentBank       | 5               |
| 15        | CreditSuisse AG                                 | 1               |
| 16        | CTBC Bank Co., Ltd.                             | 2               |
| 17        | DBS Bank Ltd.                                   | 12              |
| 18        | DuetscheBank AG                                 | 17              |
| 19        | DohaBank QSC                                    | 3               |
| 20        | First AbuDhabiBank PJSC                         | 1               |
| 21        | Firstrand Bank Ltd                              | 1               |
| 22        | HongkongandShanghaiBankingCorpn.Ltd.            | 26              |
| 23        | Industrialand CommercialBank ofChina            | 1               |
| 24        | IndustrialBank ofKorea                          | 1               |
| 25        | JP MorganChaseBank National Association         | 4               |
| 26        | JSCVTBBank                                      | 1               |
| 27        | KBCBankNV                                       |                 |
| 28 29     | KEB HanaBank KrungThaiBank PublicCompanyLimited | 1 1             |
| 30        | MashreqBank PSC                                 | 1               |
| 31        | Mizuho Bank Ltd                                 | 5               |
| 32        | NationalAustraliaBank                           | 1               |
| 33        | PTBank Maybank IndonesiaTBK                     | 1               |
| 34        | QatarNationalBank SAQ                           | 1               |
| 35        | Sberbank                                        | 1               |
| 36        | SBMBank (Mauritius) Ltd.                        | 4               |
| 37        | ShinhanBank                                     | 6               |
| 38        | SocieteGenerale                                 | 4               |
| 39        | SonaliBank                                      | 2               |
| 40        | StandardCharteredBank                           | 100             |
| 41        | SumitomoMitsui Banking Corporation              | 2               |
| 42        | TheBank ofTokyo-Mitsubishi UFJLtd               | 5               |
| 43        | TheRoyalBankof ScotlandPLC                      |                 |
| 44        |                                                 | 1               |
|           | UBSAG                                           |                 |
| 45        | UnitedOverseasBank Ltd                          | 1               |
| 46        | WestpacBankingCorporation                       | 1               |
| 47        | WooriBank                                       | 2               |
|           | AllIndia                                        | 285             |

Source:  Reserve  Bank of  India

Annex-III Lok Sabha Unstarred  Question  No. 1973  for  29.12.2017 regarding "Foreign Banks" Deployment  of ATMs for  the quarter  ended September, 2017

| Sl. No.   | State/UT         | ForeignBank   | ForeignBank   | ForeignBank   | ForeignBank    | ForeignBank   | ForeignBank    | ForeignBank             |
|-----------|------------------|---------------|---------------|---------------|----------------|---------------|----------------|-------------------------|
|           |                  | CITI Bank     | DBS Ltd.      | Deutsche Bank | FirstRand Bank | HSBC          | RBS (ABN AMRO) | Standard Chartered Bank |
| 1         | Andaman&Nicobar  | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 2         | AndhraPradesh    | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 3         | ArunachalPradesh | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 4         | Assam            | 0             | 0             | 0             | 0              | 0             | 0              | 1                       |
| 5         | Bihar            | 0             | 0             | 0             | 0              | 0             | 0              | 1                       |
| 6         | Chandigarh       | 5             | 0             | 0             | 0              | 0             | 0              | 1                       |
| 7         | Chhatisgarh      | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 8         | DadraNagarHaveli | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 9         | Daman            | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 10        | Delhi            | 42            | 3             | 4             | 0              | 6             | 0              | 30                      |
| 11        | Diu              | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 12        | Goa              | 2             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 13        | Gujarat          | 12            | 0             | 2             | 0              | 1             | 0              | 9                       |
| 14        | Haryana          | 47            | 0             | 2             | 0              | 11            | 0              | 22                      |
| 15        | HimachalPradesh  | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 16        | JammuandKashmir  | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 17        | Jharkhand        | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 18        | Karnataka        | 167           | 4             | 6             | 0              | 14            | 0              | 22                      |
| 19        | Kerala           | 1             | 0             | 0             | 0              | 1             | 0              | 6                       |
| 20        | Lakshwadeep      | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 21        | MadhyaPradesh    | 0             | 0             | 0             | 0              | 0             | 0              | 4                       |
| 22        | Maharashtra      | 142           | 15            | 11            | 0              | 30            | 0              | 50                      |
| 23        | Manipur          | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 24        | Meghalaya        | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 25        | Mizoram          | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 26        | Nagaland         | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 27        | Odisha           | 0             | 0             | 0             | 0              | 0             | 0              | 1                       |
| 28        | Puducherry       | 0             | 0             | 1             | 0              | 0             | 0              | 0                       |
| 29        | Punjab           | 0             | 0             | 0             | 0              | 0             | 0              | 3                       |
| 30        | Rajasthan        | 4             | 0             | 0             | 0              | 1             | 0              | 6                       |
| 31        | Sikkim           | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 32        | Tamil Nadu       | 46            | 3             | 3             | 0              | 11            | 0              | 24                      |
| 33        | Telangana        | 41            | 0             | 0             | 0              | 8             | 0              | 8                       |
| 34        | Tripura          | 0             | 0             | 0             | 0              | 0             | 0              | 0                       |
| 35        | UttarPradesh     | 23            | 2             | 2             | 0              | 7             | 0              | 15                      |
| 36        | Uttarakhand      | 0             | 0             | 0             | 0              | 0             | 0              | 1                       |
| 37        | WestBengal       | 17            | 3             | 1             | 0              | 10            | 0              | 19                      |
|           | Total            | 549           | 30            | 32            | 0              | 100           | 0              | 223                     |

Source:  Reserve  Bank of  India

Annex-IV Lok Sabha Unstarred  Question  No. 1973  for  29.12.2017 regarding  'Foreign Banks'

## Deployment  of ATMs by foreign  banks, as on 30.9.2017

| ForeignBank           | Sep-14   | Sep-15   |   Sep-16 |   Sep-17 | Percentage growth   |
|-----------------------|----------|----------|----------|----------|---------------------|
| CITIBank              | 577      | 577      |      558 |      549 | -5%                 |
| DBS Ltd.              | 31       | 30       |       30 |       30 | -3%                 |
| DeutscheBank          | 39       | 30       |       32 |       32 | -18%                |
| FirstRandBank         | 12       | 9        |        5 |        0 | -100%               |
| HSBC                  | 143      | 123      |      111 |      100 | -30%                |
| RBS (ABNAMRO)         | 60       | 58       |       13 |        0 | -100%               |
| StandardCharteredBank | 279      | 245      |      246 |      223 | -20%                |
| Total                 | 1,141    | 1,072    |      995 |      934 | -18%                |

Source:  Reserve  Bank of  India

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