Lok Sabha Question No. 3572 (UNSTARRED), answered on 2016-12-07
Subject: Establishment of CSCs
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: RABINDRA KUMAR JENA, JAYSHREEBEN  PATEL

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 3572

TO BE ANSWERED ON: 07.12.2016

## ESTABLISHMENT OF CSCs

## 3572 SHRI RABINDRA KUMAR JENA:

## SHRIMATI JAYSHREEBEN PATEL:

Will the Minister of Electronics & Information Technology be pleased to state: -

- (a) the details of Common Service Centres (CSCs) established so far and the number out of them that are operational, State-wise;
- (b) the details of the various services offered by CSCs and whether the service offered vary from State to State;
- (c) the  details  of  employment  generated  and  average  income/commission  earned  by  a  village  level entrepreneur from these CSCs, State-wise;
- (d) the criteria adopted for setting up of CSCs; and
- (e) the extent to which the CSCs have helped in creation of cashless society in percentage term?

## ANSWER

## MINISTER OF STATE FOR   ELECTRONICS AND  INFORMATION TECHNOLOGY (SHRI P.P.CHAUDHARY)

- (a): Out  of  total  2,53,160  Common  Services  Centres  (CSCs)  established  as  on  end  of  October  2016, 1,76,816 CSCs are currently operational in the States/UTs. The State / Union Territory (UT)-wise details are given at Annexure-I .
- (b): The list of services being provided currently through CSCs are given at Annexure-II .  The State level Government to Citizen (G2C) services vary from State to State.
- (c): On an average, 2 to 5 persons are employed in a CSC across the country, and average income earned by a VLE is ` 5000 - 10000 in a month.

(d):  For setting up of CSCs the following criteria are to be met:-

-  Applicant should be a local person;
-  Age of the Applicant should be minimum 18 years;
-  Applicant should preferably have passed the 10 th level examination from a recognised Board;
-  Prior knowledge in basic computer skills would be advantage;
-  Applicant should be motivated enough to be prime driver of social change and  perform  his/her duties with utmost dedication;
-  The Applicant should deploy basic Information & Communication Technology (ICT) infrastructure. The requirements are:-
- (i) 3-4 Personal Computers with updated licensed   Operating System;
- (ii) At least 500 GB Hard Disc Drive;
- (iii) At least 4 GB RAM;
- (iv) CD/DVD Drive;
- (v) UPS with 5 hours battery back-up/Portable Generator set;
- (vi) Printer/Colour Printer;
- (vii) Web Cam/Digital Camera;
- (viii) Scanner;
- (ix) Broadband/wireless Data Card;
- (x) Biometric/IRIS Authentication scanner for Aadhaar/Banking Services.
- (e): CSCs  have  been  recently  associated    in  enabling  citizens/merchants  to  adopt  digital  finance technology for promoting cashless transactions.

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List of key services available through CSC network

## (A)  G2C Services

1. Issue of various certificates, such as Caste, Income, Birth & Death, Land records, Domicile, etc.  2. Employment Registration.
3. Application for Ration Card, Application for pension (old age, widow etc), Application for Minority Scholarship/Girls Education Scholarship.
4. PAN Card Services, UIDAI Services, Election Commission of India (EC) Services, Passport Services.

ANNEXURE-I

| State-wise   | Summary Statement of CSCs set up and operational as on 31-October-2016   | Summary Statement of CSCs set up and operational as on 31-October-2016   | Summary Statement of CSCs set up and operational as on 31-October-2016   |
|--------------|--------------------------------------------------------------------------|--------------------------------------------------------------------------|--------------------------------------------------------------------------|
| Sl. No.      | State                                                                    | CSCs Set up                                                              | Operational CSCs                                                         |
| 1            | Andhra Pradesh                                                           | 6990                                                                     | 5343                                                                     |
| 2            | Arunachal Pradesh                                                        | 212                                                                      | 195                                                                      |
| 3            | Assam                                                                    | 4507                                                                     | 4036                                                                     |
| 4            | Bihar                                                                    | 13341                                                                    | 10006                                                                    |
| 5            | Chhattisgarh                                                             | 10330                                                                    | 7495                                                                     |
| 6            | Goa                                                                      | 6                                                                        | 6                                                                        |
| 7            | Gujarat                                                                  | 16303                                                                    | 14582                                                                    |
| 8            | Haryana                                                                  | 6393                                                                     | 4795                                                                     |
| 9            | Himachal Pradesh                                                         | 4243                                                                     | 3053                                                                     |
| 10           | Jammu &Kashmir                                                           | 1984                                                                     | 1427                                                                     |
| 11           | Jharkhand                                                                | 6405                                                                     | 4804                                                                     |
| 12           | Karnataka                                                                | 4455                                                                     | 3015                                                                     |
| 13           | Kerala                                                                   | 3287                                                                     | 2741                                                                     |
| 14           | Madhya Pradesh                                                           | 17660                                                                    | 11016                                                                    |
| 15           | Maharashtra                                                              | 36421                                                                    | 17391                                                                    |
| 16           | Manipur                                                                  | 664                                                                      | 424                                                                      |
| 17           | Meghalaya                                                                | 372                                                                      | 332                                                                      |
| 18           | Mizoram                                                                  | 474                                                                      | 129                                                                      |
| 19           | Nagaland                                                                 | 228                                                                      | 192                                                                      |
| 20           | Orissa                                                                   | 11115                                                                    | 6835                                                                     |
| 21           | Punjab                                                                   | 7124                                                                     | 4086                                                                     |
| 22           | Rajasthan                                                                | 14722                                                                    | 15505                                                                    |
| 23           | Sikkim                                                                   | 422                                                                      | 76                                                                       |
| 24           | Tamil Nadu                                                               | 14466                                                                    | 9435                                                                     |
| 25           | Telangana                                                                | 4955                                                                     | 1198                                                                     |
| 26           | Tripura                                                                  | 425                                                                      | 278                                                                      |
| 27           | Uttarakhand                                                              | 5408                                                                     | 4066                                                                     |
| 28           | Uttar Pradesh                                                            | 48242                                                                    | 36182                                                                    |
| 29           | West Bengal                                                              | 11051                                                                    | 7288                                                                     |
|              | States Total                                                             | 252205                                                                   | 175931                                                                   |
|              | Union Territory(UT)                                                      |                                                                          |                                                                          |
| 1            | Andaman &Nicobar                                                         | 53                                                                       | 31                                                                       |
| 2            | Chandigarh                                                               | 49                                                                       | 49                                                                       |
| 3            | Dadra &Nagar Haveli                                                      | 18                                                                       | 18                                                                       |
| 4            | Daman and Diu                                                            | 16                                                                       | 16                                                                       |
| 6            | Delhi                                                                    | 718                                                                      | 672                                                                      |
| 7            | Lakshadweep                                                              | 15                                                                       | 13                                                                       |
|              | Puducherry                                                               | 86                                                                       | 86                                                                       |
|              | UTs Total                                                                | 955                                                                      | 885                                                                      |
|              | GRAND TOTAL                                                              | 253160                                                                   | 176816                                                                   |

ANNEXURE-II

## (B)  B2C Services

1. Mobile / Data Card / DTH Recharge & Mobile Bill Payment.  2. Electricity Bill Payment.
3. Tour & Travel (Booking for Air & Bus), IRCTC Service (through IRCTC authorized centres).
4. e-Commerce service ( Purchase of Various Products).

## (C)  Educational Services

1. Digital Literacy under National Digital Literacy Mission (NDLM)/Digital Saksharata Abhiyan (DISHA)
2. Animation Course, English Speaking  3. NIELIT Services and NIOS Services

## (D)  Financial Inclusion Services

1. Banking Services through Business Correspondents Agents
2. Insurance Services of most of Insurance Companies as approved by IRDA (Insurance Regulatory and Development Authority)
3. Pension Services of PFRDA (Pension Fund Regulatory and Development Authority of India) and other Government Schemes

## (E)  Other Services

1. Agriculture Service & Skill Development.  2. Income Tax filing & Know Your TDS service.
3. Health Care Services: Telemedicine, Jan Aushadhi and Diagnostic  4.  Swachh Bharat Abhiyan: Registration for Toilet Scheme
5. Registration of Workers & Submission of Claims for Building and Other Construction.

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