Lok Sabha Question No. 1837 (UNSTARRED), answered on 2017-12-28
Subject: Common Service Centres
Ministry: PANCHAYATI RAJ
Asked by: JAYADEV GALLA

## GOVERNMENT OF INDIA MINISTRY OF PANCHAYATI RAJ

## LOK SABHA UNSTARRED QUESTION NO. 1837

TO BE ANSWERED ON 28.12.2017

## Common Service Centres

## 1837. SHRI JAYADEV GALLA:

Will the Minister of PANCHAYATI RAJ be pleased to state:

- (a) the aims and objectives of common service centres being set up in every Gram Panchayat and the details of services likely to be provided through the CSCs in Gram Panchayats;
- (b) whether the target to set up CSCs in Gram Panchayats in phase-I has been achieved;
- (c) if not, the details thereof and the reasons therefor, State-wise;
- (d) whether Government has approved CSC phase-II which envisages setting up of 2.5 lakh CSCs in various States and UTs; and
- (e) if so, the details thereof and the time by which they are likely to be set up, State/UT-wise ?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF PANCHAYATI RAJ (SHRI PARSHOTTAM RUPALA)

(a) The Ministry of Electronics and Information Technology, Government of India has been implementing a project namely 'Common Services Centre (CSC) 2.0' since August, 2015 under Digital  India Programme for a period of four years, which  aims to set up  at least one CSC at Gram Panchayat (GP) level to cover all GPs across the country. The key objective of CSCs is to deliver various citizen centric services, such as Government to Citizen (G2C), Business to Citizen (B2C) services, financial inclusion services, educational services, skill development services etc. Details of the Services being delivered through CSCs are given in Annexure-I .

- (b) Yes Madam.
- (c) Does not arise, in view of (b) above.

(d) & (e) Yes. Government of India approved CSC 2.0 project in August, 2015 with an aim to set up at least one Common Services Centre (CSC) at each Gram Panchayat (GP) across the country by  August,  2019.  Till  October,  2017,  there  were  2,69,608  Common  Services  Centres  (CSCs) across  the  country;  among  which,  1,70,657  CSCs  were  at  Gram  Panchayat  (GP)  level.  The number of CSCs in the country (State/UT-wise) is given in Annexure-II.

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Annexure referred to in reply to part (a) of the Lok Sabha Unstarred Question No.1837 for 28.12.2017 regarding Common Service Centres

## KEY SERVICES THROUGH CSC NETWORK (Digital Seva Platform)

## G2C Services -

-  Central Govt Services (Passport, PAN card, PMAY, Vendor Registration under FSSAI, Swachh Bharat Abhiyan, Pradhan Mantri Fasal Bima Yojana, Soil Health Card etc.)
-  E-District/SSDG Services (Caste, Domicile, Income, etc Certificates, land records etc)
-  Aadhaar Services (enrolment, updation, Aadhaar Card Printing)
-  Election Commission Services

B2C Services e-Recharge, bill collection, e-Commerce, IRCTC berth Reservation

## Financial Services -

-  Banking Services (deposit , withdrawal , remittance)
-  Insurance Services (premium collection , policy)
-  Aadhaar Enabled Payment System (AEPS)

## Educational Services -

National Digital Literacy Mission, (NDLM) - Digital Saksharata  Abhiyan (DISHA) / Pradhan Mantri  Gramin Digital  Saksharata    Abhiyan  (PMGDISHA), Cyber  Gram Yojana,  National Institute of Open  Schooling  (NIOS),  National Institute of Electronics &  Information Technology  (NEILIT)  Courses,  animation  course,  accounting,  Legal  Literacy,  Investors' Awareness Programme

Skill  Development  data  entry  operator,  electric,  auto  mechanic,  Scheme  for  Differently Abled Persons (PWD),

Utility Services -  Bharat Bill Payment, Electricity Bill Payment , Water Bill Payment

Health Services Tele consultation, Jan Aushudhi

Connectivity Services - Wi-Fi Choupal

Annexure  referred  to  in  reply  to  part  (e)  of  the  Lok  Sabha  Unstarred  Question  No.1837  for 28.12.2017 regarding Common Service Centres

| Sl. No.   | State               | No. of CSCs at GP level only (excluding the CSCs in urban areas)   |
|-----------|---------------------|--------------------------------------------------------------------|
| 1         | Andhra Pradesh      | 3905                                                               |
| 2         | Arunachal Pradesh   | 53                                                                 |
| 3         | Assam               | 2145                                                               |
| 4         | Bihar               | 13110                                                              |
| 5         | Chhattisgarh        | 8555                                                               |
| 6         | Goa                 | 33                                                                 |
| 7         | Gujarat             | 7576                                                               |
| 8         | Haryana             | 5489                                                               |
| 9         | Himachal Pradesh    | 2156                                                               |
| 10        | Jammu &Kashmir      | 1277                                                               |
| 11        | Jharkhand           | 6067                                                               |
| 12        | Karnataka           | 2772                                                               |
| 13        | Kerala              | 1238                                                               |
| 14        | Madhya Pradesh      | 14199                                                              |
| 15        | Maharashtra         | 20684                                                              |
| 16        | Manipur             | 317                                                                |
| 17        | Meghalaya           | 80                                                                 |
| 18        | Mizoram             | 110                                                                |
| 19        | Nagaland            | 130                                                                |
| 20        | Odisha              | 6319                                                               |
| 21        | Punjab              | 3996                                                               |
| 22        | Rajasthan           | 9156                                                               |
| 23        | Sikkim              | 25                                                                 |
| 24        | Tamil Nadu          | 5019                                                               |
| 25        | Telangana           | 3165                                                               |
| 26        | Tripura             | 361                                                                |
| 27        | Uttar Pradesh       | 41254                                                              |
| 28        | Uttarakhand         | 4233                                                               |
| 29        | West Bengal         | 7101                                                               |
|           | State Total         | 170525                                                             |
|           | Union Territory     |                                                                    |
| 1         | Andaman &Nicobar    | 22                                                                 |
| 2         | Chandigarh          | 23                                                                 |
| 3         | Dadra &Nagar Haveli | 10                                                                 |
| 4         | Daman and Diu       | 1                                                                  |
| 5         | Delhi               | 0                                                                  |
| 6         | Lakshadweep         | 2                                                                  |
| 7         | Puducherry          | 74                                                                 |
|           | UT Total            | 132                                                                |
|           | GRAND TOTAL         | 170657                                                             |