Lok Sabha Question No. 2324 (UNSTARRED), answered on 2018-08-01
Subject: Rural BPO Scheme
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: VENKATESWARA RAO MAGANTTI, DEVJI MANSINGRAM PATEL

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO.2324

TO BE ANSWERED ON: 01.08.2018

## RURAL BPO SCHEME

## 2324.     SHRI MAGANTTI VENKATESWARA RAO (BABU): SHRI DEVJI M. PATEL:

Will the Minister of Electronics and Information Technology be pleased to state:

- (a) whether the Government has come up with any schemes to tap the potential of rural BPOs;
- (b) if  so,  the  details  of  the  employment  generated  by  the  scheme,  State-wise  including those of Andhra Pradesh;
- (c) the number of BPOs functional in the rural areas of the country, State-wise including Rajasthan; and
- (d) the  steps  taken  by  the  Government  to  promote  BPOs  in  rural  areas  and  the  total percentage of cost for which grant is provided for setting up BPOs?

## ANSWER

## MINISTER OF STATE for ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI S. S. AHLUWALIA )

(a) and (d): Yes, Sir.  The Government has launched India BPO Promotion Scheme (IBPS) and North East BPO Promotion Scheme (NEBPS) under Digital India programme with the aim to incentivize setting up of BPO/ ITeS operations across the country, particularly in small town/ cities including rural areas, to create employment opportunities, promote dispersal of the industry, and tap local infrastructure and talent pool.

These  schemes  provide  up  to  50%  financial  support  towards  capital  and  operational expenditures incurred by the units in setting up of BPO/ITeS operations with a cap of ₹ 1 lakh/seat  in  the  form  of  Viability  Gap  Funding  (VGF).    To  promote  BPOs  in  small  town/ cities and rural areas, special incentives are provided to the units for setting up operations at locations other than the respective State Capitals.

(b) and (c): Nearly 120 BPO units are functional under these schemes including 2 units in the State of Rajasthan.  The direct employment reported by the units under the schemes is over 15,000 at present, including 3,565 persons in Andhra Pradesh. The State-wise details are at Annexure.

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## Annexure

## IBPS/ NEBPS - State-wise Operational units and Employment generation

|   # | State/ UT        |   Operational Units |   Employment generated |
|-----|------------------|---------------------|------------------------|
|   1 | Andhra Pradesh   |                  20 |                   3565 |
|   2 | Bihar            |                  10 |                   1300 |
|   3 | Chandigarh       |                   1 |                     61 |
|   4 | Chhattisgarh     |                   1 |                    118 |
|   5 | Gujarat          |                   1 |                    268 |
|   6 | Himachal Pradesh |                   3 |                     21 |
|   7 | J&K              |                   7 |                    480 |
|   8 | Jharkhand        |                   1 |                     75 |
|   9 | Karnataka        |                   3 |                    251 |
|  10 | Kerala           |                   1 |                    108 |
|  11 | Madhya Pradesh   |                   3 |                    627 |
|  12 | Maharashtra      |                   8 |                    972 |
|  13 | Odisha           |                  13 |                   1505 |
|  14 | Puducherry       |                   1 |                    101 |
|  15 | Punjab           |                   6 |                    394 |
|  16 | Rajasthan        |                   2 |                    233 |
|  17 | Tamil Nadu       |                  21 |                   3449 |
|  18 | Telangana        |                   2 |                    204 |
|  19 | Uttar Pradesh    |                   6 |                    971 |
|  20 | Uttarakhand      |                   3 |                    101 |
|  21 | Assam            |                   2 |                    172 |
|  22 | Manipur          |                   3 |                     80 |

| 23   | Nagaland   |   1 | 130    |
|------|------------|-----|--------|
|      | Total      | 119 | 15,186 |

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