Lok Sabha Question No. 3960 (UNSTARRED), answered on 2018-03-20
Subject: Kisan Call Centres
Ministry: AGRICULTURE AND FARMERS WELFARE
Asked by: GOPAL CHINAYYA SHETTY

## GOVERNMENT OF INDIA MINISTRY OF AGRICULTURE AND FARMERS WELFARE DEPARTMENT OF AGRICULTURE, COOPERATION AND FARMERS WELFARE

## LOK  SABHA UNSTARRED QUESTION NO. 3960

TO BE ANSWERED ON THE 20 TH  MARCH, 2018

## KISAN CALL CENTRES

3960.  SHRI GOPAL SHETTY:

Will the Minister of AGRICULTURE AND FARMERS WELFARE कृ ष एवं कसान कयाण मंी be pleased to state:

- (a) the details of the Kisan Sahayata Kendras/Kisan Call Centres being run in various States of the country as on date, location-wise;
- (b) whether the Government proposes to set up more such Kendras in various States;
- (c) if so, the details thereof, State-wise; and
- (d) the details of the States where these Kendras/Centres are proposed/likely to be set up by the Government, State-wise and location-wise along with the time by which these Kendras are likely to be made operational?

## ANSWER

MINISTER OF STATE IN THE MINISTRY OF AGRICULTURE AND FARMERS WELFARE

कृ ष एवं कसान कयाण मंालय म राय मंी (SHRI PARSHOTTAM RUPALA)

- (a): The Department of Agriculture, Cooperation & Farmers Welfare (DAC&FW), Ministry of Agriculture and Farmers Welfare, is running Kisan Call Centres (KCCs) at 14 locations covering all the States and Union Territories in the country.  The location wise details of KCCs is given at Annexure-I.
- (b) to (d): Government is planning to setup 7 new Kisan Call Centres in the Country as per details  given  at  Annexure  II.    The  new  Kisan  Call  Centres  will  be  made  operational  within 04 months of award of contract to the identified agency, the bids for which have already been invited.

## ANNEXURE I

| Kisan Call Centre Locations and Languages   | Kisan Call Centre Locations and Languages   | Kisan Call Centre Locations and Languages                                                                    | Kisan Call Centre Locations and Languages                                                   |
|---------------------------------------------|---------------------------------------------|--------------------------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------|
| Sl No                                       | Location                                    | States | UTs Covered                                                                                    | Language                                                                                    |
| 1.                                          | Hyderabad                                   | Andhra Pradesh| Telangana                                                                               | Telugu                                                                                      |
| 2.                                          | Patna                                       | Bihar | Jharkhand                                                                                       | Hindi                                                                                       |
| 3.                                          | Jaipur                                      | Delhi | Rajasthan                                                                                       | Hindi                                                                                       |
| 4.                                          | Ahmadabad                                   | Gujarat | Dadra & Nagar Haveli | Daman & Diu                                                       | Gujarati                                                                                    |
| 5.                                          | Chandigarh                                  | Haryana | Punjab | Chandigarh | Himachal Pradesh                                              | Hindi | Punjabi                                                                        |
| 6.                                          | Jammu                                       | Jammu & Kashmir                                                                                              | Dogri, Kashmiri, Ladakhi                                                                    |
| 7.                                          | Bangalore                                   | Karnataka | Kerala | Lakshadweep                                                                   | Kannada | Malayalam                                                                    |
| 8.                                          | Jabalpur                                    | Madhya Pradesh | Chhattisgarh                                                                           | Hindi                                                                                       |
| 9.                                          | Pune                                        | Maharashtra | Goa                                                                                       | Marathi | Konkani                                                                      |
| 10.                                         | Coimbatore                                  | Tamil Nadu | Puducherry | Andaman & Nicobar                                                        | Tamil                                                                                       |
| 11.                                         | Kanpur                                      | Uttar Pradesh | Uttarakhand                                                                             | Hindi                                                                                       |
| 12.                                         | Kolkata                                     | West Bengal | Sikkim                                                                                    | Bengali | Sikkimese                                                                    |
| 13.                                         | Bhubaneswar                                 | Orissa                                                                                                       | Oriya                                                                                       |
| 14.                                         | Guwahati                                    | Arunachal Pradesh | Assam | Manipur | Meghalaya | Mizoram | Nagaland | Tripura | Adi | Assamese | Manipuri | Khasi | Mizo | Nagamese | Bengali |

ANNEXURE II

## Proposal for 7 new Kisan Call Centre  locations and their languages.

|   Sl. No | Location             | States/ UTs Covered   | Language   |
|----------|----------------------|-----------------------|------------|
|        1 | Guntur               | Andhra Pradesh        | Telugu     |
|        2 | Ranchi               | Jharkhand             | Hindi      |
|        3 | Solan                | Himachal Pradesh      | Hindi      |
|        4 | Trivandrum           | Kerala                | Malayalam  |
|        4 | Trivandrum           | Lakshadweep           | Malayalam  |
|        5 | Raipur               | Chhattisgarh          | Hindi      |
|        6 | Dehradun/ Pant Nagar | Uttarakhand           | Hindi      |
|        7 | Agartala             | Tripura               | Bengali    |
|        7 | Agartala             | Mizoram               | Mizo       |
|        7 | Agartala             | Meghalaya             | Khasi      |

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