Lok Sabha Question No. 1642 (UNSTARRED), answered on 2017-07-26
Subject: Post Offices
Ministry: COMMUNICATIONS
Asked by: HEMANT TUKARAM GODSE

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF POSTS

## LOK SABHA UNSTARRED QUESTION NO.1642

## TO BE ANSWERED ON 26 TH  JULY, 2017

## POST OFFICES

## 1642. SHRI GODSE HEMANT TUKARAM:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) the  number  of  Head  Post  Offices,  Post  Offices  and  Sub-Post  Offices  in  the  country, State/UT-wise along with the number of such post offices proposed to be opened in the current financial year, State/UT-wise;
- (b) whether the Government has computerised all the post offices of the country and if so, the details thereof including the number of computerised post offices, State/UT-wise and if not, the number of post offices which are yet to be computerised and the reasons therefor along with the steps taken by the Government in this regard;
- (c) whether the Department of Posts (DoP) has incurred revenue losses in last few years and if so, the details thereof including the income and the expenditure during each of the last three years and the reasons therefor along with the steps taken by the Government to tide over the losses, if any, incurred by the DoP;
- (d) whether  the  Government  proposes  to  increase  the  rates  of  some  postal  services  and products and if so, the details thereof, product and service-wise; and
- (e) whether the Government proposes to set up more e-commerce centres and upgrade the existing  ones  to  cater  to  the  increasing  demand  of  e-commerce  parcel  centre  and  if  so,  the details thereof and the time by which the said centres are likely to be set up??

## ANSWER

## THE MINISTER OF STATE (IC) OF THE MINISTRY OF COMMUNICATIONS & MINISTER OF STATE IN THE MINISTRY OF RAILWAYS (SHRI MANOJ SINHA)

- (a) The  State/UT-wise  number  of  Head  Post  Offices,  Sub-Post  Offices  and    Branch  Post Offices  functional  in  the  country  are  placed  at Annexure-I. The  Department  of  Posts  has planned to open 81 Sub-Post Offices and 100 Branch Post Offices during the current financial year 2017-18 under the Scheme - 'Rural Business & Access to Postal Network'. The Postal Circle-wise details are placed at Annexure-II. In addition, Department has also planned to open 66  Branch  Post  Offices  by  creation  of  new  posts  in  32  worst  affected  Left  Wing  Extremism (LWE) districts in the country under the aforesaid scheme in the current financial year subject to approval  of  scheme/activity  by  the  Expenditure  Finance  Committee  (EFC)  and  availability  of funds. Postal Circle-wise allocation of these post offices has not been decided so far.
- (b) The  State/UT-wise  details  of  Computerised  Post  Offices  are  placed  at Annexure-III. Details of Post Offices not computerised alongwith the reasons for non-computerisation are also given in this Annexure.

(c) Department of Posts takes action, from time to time, to induct technology and upgrade the  system  to  cater  to  the  growing  market  requirements  and  to  increase  revenue  earnings. Further,  the  services  and  products  are  also  reviewed  from time  to  time to  improve  the  postal services. Details of the deficit registered, including revenue and expenditure, over the last three years are given below :-

| Particulars     |   2014-15 (Rs. in crores) |   2015-16 (Rs. in crores) | 2016-17 (Rs. in crores)   |
|-----------------|---------------------------|---------------------------|---------------------------|
| Revenue Receipt |                   11636   |                  12939.8  | 11509.05                  |
| Expenditure     |                   17894.6 |                  18947    | 23455.79                  |
| Deficit         |                    6258.6 |                   6007.18 | 11946.74*                 |

(*As a result of implementation of 7th Central Pay Commission Recommendations)

(d)  The  increase/revision  of  rates  of  postal  products  and  services  is  an  ongoing  exercise carried out from time to time. There is no proposal to increase the rates of premium Business Development products at present.

(e)  Setting up of additional e-Commerce Booking Centres and infrastructure upgradation is an ongoing process which is done to improve operational efficiency and reduce the losses by providing modern handling equipments to handle e-Commerce business with better efficiency.

Contd…3/-

| List of State/UT- Wise Post Offices Functional in the Country as on 31.03.2017   | List of State/UT- Wise Post Offices Functional in the Country as on 31.03.2017   | List of State/UT- Wise Post Offices Functional in the Country as on 31.03.2017   | List of State/UT- Wise Post Offices Functional in the Country as on 31.03.2017   | List of State/UT- Wise Post Offices Functional in the Country as on 31.03.2017   | List of State/UT- Wise Post Offices Functional in the Country as on 31.03.2017   |
|----------------------------------------------------------------------------------|----------------------------------------------------------------------------------|----------------------------------------------------------------------------------|----------------------------------------------------------------------------------|----------------------------------------------------------------------------------|----------------------------------------------------------------------------------|
| Sl. No.                                                                          | Name of the State/U.T.                                                           | Head Post Offices                                                                | Sub Post Offices                                                                 | Branch Post Offices                                                              | Total                                                                            |
| 1                                                                                | Andhra Pradesh                                                                   | 59                                                                               | 1535                                                                             | 8782                                                                             | 10376                                                                            |
| 2                                                                                | Assam                                                                            | 19                                                                               | 606                                                                              | 3387                                                                             | 4012                                                                             |
| 3                                                                                | Bihar                                                                            | 32                                                                               | 1026                                                                             | 7989                                                                             | 9047                                                                             |
| 4                                                                                | Chhattisgarh                                                                     | 11                                                                               | 339                                                                              | 2815                                                                             | 3165                                                                             |
| 5                                                                                | Delhi                                                                            | 12                                                                               | 395                                                                              | 147                                                                              | 554                                                                              |
| 6                                                                                | Gujarat                                                                          | 34                                                                               | 1297                                                                             | 7597                                                                             | 8928                                                                             |
| 6.1                                                                              | Dadar& Nagar Haveli                                                              | 0                                                                                | 4                                                                                | 34                                                                               | 38                                                                               |
| 6.2                                                                              | Daman & Diu                                                                      | 0                                                                                | 7                                                                                | 12                                                                               | 19                                                                               |
| 7                                                                                | Haryana                                                                          | 16                                                                               | 488                                                                              | 2184                                                                             | 2688                                                                             |
| 8                                                                                | Himachal Pradesh                                                                 | 18                                                                               | 451                                                                              | 2319                                                                             | 2788                                                                             |
| 9                                                                                | Jammu & Kashmir                                                                  | 9                                                                                | 257                                                                              | 1436                                                                             | 1702                                                                             |
| 10                                                                               | Jharkhand                                                                        | 13                                                                               | 450                                                                              | 2655                                                                             | 3118                                                                             |
| 11                                                                               | Karnataka                                                                        | 58                                                                               | 1659                                                                             | 7949                                                                             | 9666                                                                             |
| 12                                                                               | Kerala                                                                           | 51                                                                               | 1447                                                                             | 3553                                                                             | 5051                                                                             |
| 12.1                                                                             | Lakshadweep                                                                      | 0                                                                                | 9                                                                                | 1                                                                                | 10                                                                               |
| 13                                                                               | Madhya Pradesh                                                                   | 43                                                                               | 978                                                                              | 7258                                                                             | 8279                                                                             |
| 14                                                                               | Maharashtra                                                                      | 59                                                                               | 2053                                                                             | 10490                                                                            | 12602                                                                            |
| 14.1                                                                             | Goa                                                                              | 2                                                                                | 102                                                                              | 153                                                                              | 257                                                                              |
| 15                                                                               | North East:                                                                      |                                                                                  |                                                                                  |                                                                                  |                                                                                  |
| 15.1                                                                             | Arunachal Pradesh                                                                | 1                                                                                | 49                                                                               | 252                                                                              | 302                                                                              |
| 15.2                                                                             | Meghalaya                                                                        | 2                                                                                | 66                                                                               | 423                                                                              | 491                                                                              |
| 15.3                                                                             | Mizoram                                                                          | 1                                                                                | 38                                                                               | 350                                                                              | 389                                                                              |
| 15.4                                                                             | Manipur                                                                          | 1                                                                                | 55                                                                               | 645                                                                              | 701                                                                              |
| 15.5                                                                             | Nagaland                                                                         | 1                                                                                | 42                                                                               | 288                                                                              | 331                                                                              |
| 15.6                                                                             | Tripura                                                                          | 3                                                                                | 81                                                                               | 627                                                                              | 711                                                                              |
| 16                                                                               | Odisha                                                                           | 35                                                                               | 1169                                                                             | 6971                                                                             | 8175                                                                             |
| 17                                                                               | Punjab                                                                           | 21                                                                               | 705                                                                              | 3087                                                                             | 3813                                                                             |
| 17.1                                                                             | Chandigarh                                                                       | 1                                                                                | 41                                                                               | 9                                                                                | 51                                                                               |
| 18                                                                               | Rajasthan                                                                        | 48                                                                               | 1287                                                                             | 8976                                                                             | 10311                                                                            |
| 19                                                                               | Tamilnadu                                                                        | 93                                                                               | 2706                                                                             | 9241                                                                             | 12040                                                                            |
| 19.1                                                                             | Puducherry                                                                       | 1                                                                                | 34                                                                               | 64                                                                               | 99                                                                               |
| 20                                                                               | Telangana                                                                        | 36                                                                               | 816                                                                              | 4936                                                                             | 5788                                                                             |
| 21                                                                               | Uttarakhand                                                                      | 13                                                                               | 380                                                                              | 2329                                                                             | 2722                                                                             |
| 22                                                                               | Uttar Pradesh                                                                    | 72                                                                               | 2482                                                                             | 15116                                                                            | 17670                                                                            |
| 23                                                                               | West Bengal                                                                      | 45                                                                               | 1673                                                                             | 7046                                                                             | 8764                                                                             |
| 23.1                                                                             | A & N Island                                                                     | 1                                                                                | 26                                                                               | 73                                                                               | 100                                                                              |
| 23.2                                                                             | Sikkim                                                                           | 1                                                                                | 22                                                                               | 186                                                                              | 209                                                                              |
|                                                                                  | Total                                                                            | 812                                                                              | 24775                                                                            | 129380                                                                           | 154967                                                                           |

Contd…4/-

## Annexure-II

| Postal Circle -Wise Number of Sub-Post Offices and Branch Post Offices Decided to be Opened in the Current Financial Year 2017-18   | Postal Circle -Wise Number of Sub-Post Offices and Branch Post Offices Decided to be Opened in the Current Financial Year 2017-18   | Postal Circle -Wise Number of Sub-Post Offices and Branch Post Offices Decided to be Opened in the Current Financial Year 2017-18   | Postal Circle -Wise Number of Sub-Post Offices and Branch Post Offices Decided to be Opened in the Current Financial Year 2017-18   |
|-------------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------|
| S. No.                                                                                                                              | Name of Circle                                                                                                                      | Sub-Post Office                                                                                                                     | Branch Post Office                                                                                                                  |
| 1                                                                                                                                   | Andhra Pradesh                                                                                                                      | 3                                                                                                                                   | 5                                                                                                                                   |
| 2                                                                                                                                   | Assam                                                                                                                               | 3                                                                                                                                   | 3                                                                                                                                   |
| 3                                                                                                                                   | Bihar                                                                                                                               | 3                                                                                                                                   | 4                                                                                                                                   |
| 4                                                                                                                                   | Chhattisgarh                                                                                                                        | 3                                                                                                                                   | 4                                                                                                                                   |
| 5                                                                                                                                   | Delhi                                                                                                                               | 3                                                                                                                                   | 0                                                                                                                                   |
| 6                                                                                                                                   | Gujarat (including Dadar and Nagar Haveli, Daman & Diu)                                                                             | 4                                                                                                                                   | 5                                                                                                                                   |
| 7                                                                                                                                   | Haryana                                                                                                                             | 3                                                                                                                                   | 4                                                                                                                                   |
| 8                                                                                                                                   | Himachal Pradesh                                                                                                                    | 2                                                                                                                                   | 4                                                                                                                                   |
| 9                                                                                                                                   | Jammu & Kashmir                                                                                                                     | 1                                                                                                                                   | 2                                                                                                                                   |
| 10                                                                                                                                  | Jharkhand                                                                                                                           | 4                                                                                                                                   | 4                                                                                                                                   |
| 11                                                                                                                                  | Karnataka                                                                                                                           | 3                                                                                                                                   | 4                                                                                                                                   |
| 12                                                                                                                                  | Kerala (including Lakshadweep)                                                                                                      | 2                                                                                                                                   | 0                                                                                                                                   |
| 13                                                                                                                                  | Madhya Pradesh                                                                                                                      | 5                                                                                                                                   | 6                                                                                                                                   |
| 14                                                                                                                                  | Maharashtra (including Goa)                                                                                                         | 5                                                                                                                                   | 6                                                                                                                                   |
| 15                                                                                                                                  | North East (including Arunachal Pradesh, Meghalaya, Mizoram, Manipur, Nagaland and Tripura)                                         | 5                                                                                                                                   | 7                                                                                                                                   |
| 16                                                                                                                                  | Odisha                                                                                                                              | 4                                                                                                                                   | 6                                                                                                                                   |
| 17                                                                                                                                  | Punjab (including Chandigarh)                                                                                                       | 4                                                                                                                                   | 5                                                                                                                                   |
| 18                                                                                                                                  | Rajasthan                                                                                                                           | 4                                                                                                                                   | 6                                                                                                                                   |
| 19                                                                                                                                  | Tamilnadu (including Puducherry)                                                                                                    | 4                                                                                                                                   | 5                                                                                                                                   |
| 20                                                                                                                                  | Telangana                                                                                                                           | 4                                                                                                                                   | 5                                                                                                                                   |
| 21                                                                                                                                  | Uttarakhand                                                                                                                         | 6                                                                                                                                   | 7                                                                                                                                   |
| 22                                                                                                                                  | Uttar Pradesh                                                                                                                       | 2                                                                                                                                   | 3                                                                                                                                   |
| 23                                                                                                                                  | West Bengal (including Sikkim and A & N Islands)                                                                                    | 4                                                                                                                                   | 5                                                                                                                                   |
| TOTAL                                                                                                                               | TOTAL                                                                                                                               | 81                                                                                                                                  | 100                                                                                                                                 |

Contd….5/-

| State/UT-wise List of Computerised Post Offices   | State/UT-wise List of Computerised Post Offices   | State/UT-wise List of Computerised Post Offices   | State/UT-wise List of Computerised Post Offices   |
|---------------------------------------------------|---------------------------------------------------|---------------------------------------------------|---------------------------------------------------|
| Sl. No.                                           | Name of the State/U.T.                            | Total Number of Post Offices                      | Total Number of Post Offices Computerised         |
| 1                                                 | Andhra Pradesh                                    | 1595                                              | 1595                                              |
| 2                                                 | Assam                                             | 625                                               | 625                                               |
| 3                                                 | Bihar                                             | 1055                                              | 1055                                              |
| 4                                                 | Chhattisgarh                                      | 349                                               | 349                                               |
| 5                                                 | Delhi                                             | 407                                               | 407                                               |
| 6                                                 | Gujarat                                           | 1337                                              | 1337                                              |
| 6.1                                               | Daman & Diu                                       | 3                                                 | 3                                                 |
| 6.2                                               | Dadar& NH                                         | 4                                                 | 4                                                 |
| 7                                                 | Haryana                                           | 504                                               | 504                                               |
| 8                                                 | Himachal Pradesh                                  | 469                                               | 469                                               |
| 9                                                 | Jammu & Kashmir                                   | 262                                               | 262                                               |
| 10                                                | Jharkhand                                         | 463                                               | 463                                               |
| 11                                                | Karnataka                                         | 1714                                              | 1714                                              |
| 12                                                | Kerala                                            | 1499                                              | 1499                                              |
| 12.1                                              | Lakshadweep                                       | 9                                                 | 9                                                 |
| 13                                                | Madhya Pradesh                                    | 1021                                              | 1021                                              |
| 14                                                | Maharashtra                                       | 2111                                              | 2111                                              |
| 14.1                                              | Goa                                               | 104                                               | 104                                               |
| 15                                                | North East                                        |                                                   |                                                   |
| 15.1                                              | Tripura                                           | 83                                                | 83                                                |
| 15.2                                              | Nagaland                                          | 42                                                | 42                                                |
| 15.3                                              | Meghalaya                                         | 68                                                | 68                                                |
| 15.4                                              | Arunachal Pradesh                                 | 50                                                | 49*                                               |
| 15.5                                              | Manipur                                           | 56                                                | 56                                                |
| 15.6                                              | Mizoram                                           | 39                                                | 39                                                |
| 16                                                | Odisha                                            | 1205                                              | 1205                                              |
| 17                                                | Punjab                                            | 726                                               | 726                                               |
| 17.1                                              | Chandigarh                                        | 42                                                | 42                                                |
| 18                                                | Rajasthan                                         | 1335                                              | 1335                                              |
| 19                                                | Tamilnadu                                         | 2581                                              | 2581                                              |
| 19.1                                              | Puducherry                                        | 29                                                | 29                                                |
| 20                                                | Telangana                                         | 850                                               | 850                                               |
| 21                                                | Uttar Pradesh                                     | 2553                                              | 2553                                              |
| 22                                                | Uttarakhand                                       | 393                                               | 392**                                             |
| 23                                                | West Bengal                                       | 1717                                              | 1717                                              |
| 23.1                                              | Sikkim                                            | 23                                                | 23                                                |
| 23.2                                              | A & N Island                                      | 27                                                | 27                                                |
|                                                   | Total                                             | 25350                                             | 25348                                             |

*  Vijaynagar Sub-Post Office is not computerised due to non-availability of electricity and road transport.

**Garbyand Seasonal Sub-Post Office is not computerised due to non-availability of electricity.

************