Lok Sabha Question No. 4817 (UNSTARRED), answered on 2017-03-30
Subject: Mobile Apps for Road Safety
Ministry: ROAD TRANSPORT AND HIGHWAYS
Asked by: MAHEISH GIRRI

be pleased to state:

(a) whether the Government has launched two new mobile apps, m-Parivahan and e-challan related to road safety and customer facilitation on the Road Safety Week;

(b) if so, the details thereof along with cost of implementation of this program;

(c) whether the app m-Parivahan is to facilitate good samaritans with the help of technology if so, the details thereof; and

(d) the steps taken by the Government in this regard?

## ANSWER

## THE MINISTER OF STATE IN THE MINISTRY OF ROAD TRANSPORT AND HIGHWAYS

## (SHRI PON. RADHAKRISHNAN)

(a)    Yes, Government has launched two new mobile apps - eChallan and mParivahan - related to Road Safety and Customer Facilitation.

(b)   eChallan is an integrated Enforcement solution to manage traffic violations through an Android based  mobile  app  and  back-end  web  application,  for  use  by  the  Transport  enforcement  Wing  and Traffic  Police.  This  system  is  already  operational  in  all  Regional  Transport  Offices  (RTOs)  in  the state  of  Uttar  Pradesh.  Both  Transport  Department  and  Traffic  Police  departments  in  a  number  of states are going to adopt this system shortly.

mParivahan is an empowering app for the citizen which provides access to various services, information and utilities related to the Transport Sector, bring convenience  to citizen and transparency in the system. This app is already available for free download by citizen from Google Playstore. The apps also have additional functionalities - like Road accident and Traffic Violation Reporting by citizen, concept of virtual and enforceable DL/RC and so on, apart from a host of other technological advanced tools, utilities and services.

## GOVERNMENT OF INDIA MINISTRY OF ROAD TRANSPORT AND HIGHWAYS

## LOK SABHA

UNSTARRED QUESTION NO. 4817

ANSWERED ON 30 TH  MARCH, 2017

## MOBILE APPS FOR ROAD SAFETY

## 4817.   SHRI MAHEISH GIRRI:

Will the Minister of ROAD TRANSPORT AND HIGHWAYS

## lM+d ifjogu vkSj jktekxZ ea=h

The development, state-wise customization, implementation support, and hosting requirements  are  being  executed  by  NIC  through  funding  provided  by  MoRTH  for  the  National Transport  MMP.  Respective  states  would  facilitate  the  implementation  by  procuring  hand-held devices  for  eChallan  devices,  training,  PMU/  Helpdesk  Support  etc.  States  will  be  responsible  for providing  infrastructure  and  support  for  back-end  integration  with  the  mParivahan  app  regarding management of Accident and Traffic Violation Reporting cases.

(c)    mParivahan app has the facility of reporting Road Accidents and Traffic Violations by citizen. Citizen  can  upload  pictures/  videos/  audio  clips  using  this  app  and  along  with  the  exact  location details, the  information  can  be  transferred to the appropriate  agency/  authority  like Police, Ambulance, Hospital and so on who will have to take further action. The reporting citizen has the option of not disclosing his/her identity during this process, as per the Good Samaritan Guidelines. At the  back-end,  this  tool  integrates  with  the  accident  management  and  traffic  violation  management systems if the same is developed by States.

(d)   MoRTH has already initiated the process of coordinating with all States/UTs to create awareness about  the  tools  and  ensure  their  proper  adoption  and  utilization  at  state,  district  and  lower administrative  levels.  Effort  is  on  to  enable  the  states  to  integrate  the  apps  with  a  well-structured back-end process framework.  Ministry has already written to all the states in this regards in January, 2017.  To  take  it  further,  a  series  of  zonal  workshops  have  been  planned  starting  with  one  in Chandigarh on 10-11 April covering 12 states - where the Ministry and NIC officials will interact with the State Transport and Traffic Police officials to work out the best implementation mechanism.

*****