Lok Sabha Question No. 5339 (UNSTARRED), answered on 2018-03-28
Subject: Online Tracking System for Pension
Ministry: PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS
Asked by: P. C. MOHAN

## GOVERNMENT OF INDIA MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS (DEPARTMENT OF PENSION AND PENSIONERS' WELFARE)

## LOK SABHA

## UNSTARRED QUESTION NO. 5339

(TO BE ANSWERED ON 28.03.2018)

## ONLINE TRACKING SYSTEM FOR PENSION

## 5339. SHRI P.C. MOHAN :

Will the PRIME MINISTER be pleased to state:

- (a) whether  the  Government  is  having  any  proposal  for  online  Pension  Sanction  and Payment Tracking System;
- (b) if so, the details thereof and the departments covered under the scheme;
- (c) whether payment of pension through Public Sector Banks will be revamped and their data bases are updated for the existing pensioners;
- (d) if so, the details thereof;
- (e) whether the Government has received any report of payment of pension even after the death of pensioner in all categories; and
- (f) if so, the details of amount paid and the steps taken for recovery of the excess pension paid?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS AND MINISTER OF STATE IN THE PRIME MINISTER'S OFFICE (DR. JITENDRA SINGH)

(a)  & (b):  Yes Madam. Department of Pension & Pensioners' Welfare has implemented an online  system  called  'BHAVISHYA'  for  retiring  central  government  civil  employees.  The system provides for on-line tracking of pension sanction and payment process. Tracking can be done by the individual as well as the administrative authorities for all actions preparatory to  grant  of  pension  and  other  retirement  benefits.  This  is  in  line  with  the  priorities  of Government to ensure transparency and accountability in systems and processes.

At present, Bhavishya is implemented in main secretariat of 89 Ministries/ Departments  except  Ministry  of  Railways,  Ministry  of  Defence,  Department  of  Post, Department of Atomic Energy, Department of Telecommunication and some security related sensitive organizations.

(c)&  (d):      There  is  no  such  proposal  to  revamp  the  payment  of  pension  through  Public Sector  Banks.  However,  the  data  base  for  the  existing  pensioners  is  being  updated  by  the Authorized Banks for pensions' payment once in a year through master data reconciliation with Central Pension Accounting Office (CPAO) and from time to time based on the Special Seal  Authority  (SSA) issued by CPAO to Central Pension Processing Centers (CPPCs) of Banks.

(e)  &  (f):      Yes  Madam.  The  Authorized  Banks  submit  the  report  of  payment  of  pension through e-scrolls to CPAO after making the payment of pension. Life Certificate is submitted by the Central Civil Pensioners/ Family Pensioners in the month of November every  year and  excess  payment  of  pension  may  happen  if  the  pensioner  dies  before  the  coming November, i.e., the next due date of submission of Life Certificate. If excess/ wrong payment of pension is paid to the pensioner by Public Sector Banks then entire amount is recovered by the Banks from the pensioners/ family pensioners as per the guidelines of Reserve Bank of India (RBI) in this regard. During the financial year 2016-17, an amount of about Rs. 73 crore was received/ recovered from the Authorized Banks by the Central Pension Accounting Office in respect of central civil pensioners/family pensioners.

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