Lok Sabha Question No. 1431 (UNSTARRED), answered on 2017-03-09
Subject: Essential Requirements at Airports
Ministry: CIVIL AVIATION
Asked by: PR. SENTHILNATHAN

## GOVERNMENT OF INDIA

UNSTARRED (To be answered on the

## MINISTRY OF CIVIL AVIATION LOK SABHA NO. : 1431 March 2017)

## ESSENTIAL REQUIREMENTS AT AIRPORTS

1431.

SHRI PR. SENTHIL NATHAN

Will the Minister of CIVIL AVIATION

be to state:pleased

- whether the Government has conducted any survey or studies On the needs and essential (a) requirements at various airports iu the country;
- (b) if $0, the details thereof; introduce latest art of technology in Air Navigation (c) whether the Government proposes to international and domestic airports in Service (ANS) and Air Traffic Service (ATS) at various
- three at (d) if the details thereof and the list 0f projects implemented during the last years various airports in the country; and
- during the above (e) the details of the funds provided for these technology projects

ANSWER

Minister of State in the Ministry of CIVIL AVIATION

(Shri Jayant Sinha)

(ASQ) survey wheregtrafiic volume is 1.5 million passengers per annum O more The operators at 17 airports Bhubaneswar; Calicut, Chennai, Coimbatore; ACI-ASQ Survey are conducted at Ahmedabad, Patna, Pune, Srinagar, Mangalore, basis at these Satisfaction 34 parameters, as given at Annexure-I, are covered under these surveys requirements 0f the passengers

- The (c) to (e): projects Secvices (ANS) and Air Traffic Services (ATS) at latest #rt of technology in Air Navigation of air services in the country are as various airports $0 &s to improve the overall performance under:

Automatic Dependent system-B Project (Rs.12 crore approx:)

Central Air Traffic Flow Management (Rs.107 crore approx ) system

GPS aided GEO Augmented Navigation (GAGAN) (Rs.29 crore approx:)

Enhancement 0f Navigational Aid Infrastructure (Rs.59 crore approx:)

Ground Based Augmentation System (Rs.10 crore approx:)

Introduction of IP based Voice Communication at Kolkata and Delhi Airport (Rs.25 system

Air Traffic

## LIST OF PARAMETER FOR ACI-ASQ AND CS SURVEYS

| SNo   | PARAMETER                                   |
|-------|---------------------------------------------|
|       | Ground fransportation tolirom airpor        |
| 2     | facilities Parking_                         |
| 3     | Value for money                             |
| 4     | of parking_facilities                       |
| 5     | time in check-in queuelline Waiting         |
| 6     |                                             |
| 7     | Courtesy                                    |
| 8     | and helpiulness of check-in staff Waitirg   |
| 9     | Courtesy                                    |
| 10    | andhelpfulness of inspection staff          |
| 11    |                                             |
| 12    | time at security Waiting                    |
| 13    | of inspection safe_and secure Feeling being |
| 14    | Ease of finding                             |
| 15    | Flight information screens                  |
| 16    | distance inside_the_terminal Walking        |
| 17    | Ease of making                              |
| 18    | connections with other flights and Courtesy |
| 19    | helpfulness 0f airport steff                |
| 20    | Value for of money                          |
| 21    |                                             |
| 22    | Shopping_facilities                         |
| 23    | Value for money                             |
| 24    | of shopping facilities Internet accessNi-Fi |
| 25    | Business/Executive lounges                  |
| 26    |                                             |
| 27    |                                             |
| 28    | Comfort 0f waitinglgate areas_              |
| 29    |                                             |
| 30    |                                             |
| 31    | PassportID inspection                       |
| 32    | Speed 0f baggage delivery                   |
| 33    | Custorns inspection                         |
| 34    | Overall Satisfaction                        |