Lok Sabha Question No. 1068 (UNSTARRED), answered on 2016-11-22
Subject: Computerization of PDS
Ministry: CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION
Asked by: PINAKI MISRA, A. ARUNMOZHITHEVAN

## MINISTRY OF CONSUMER AFFAIRS, FOOD & PUBLIC DISTRIBUTION

## GOVERNMENT OF INDIA DEPARTMENT OF FOOD AND PUBLIC DISTRIBUTION

LOK SABHA UNSTARRED QUESTION NO. 1068

TO BE ANSWERED ON 22 ND  November, 2016

## COMPUTERIZATION OF PDS

1068.

SHRI PINAKI MISRA: SHRI A. ARUNMOZHITHEVAN:

Will  the  Minister  of  CONSUMER  AFFAIRS,  FOOD  AND  PUBLIC DISTRIBUTION miHkksDrk ekeys] [kk| vkSj lkoZtfud forj.k ea=h be pleased to state:

- (a) whether the huge nationwide network of Public Distribution of system is  inter-connected through computer if so, the details thereof and if not, the reasons therefor;
- (b) whether all the information about the availability of stock of all the items  supplied  through  the  PDS  is  uploaded  in  the  public  domain  and updated regularly if so, the details thereof and if not, the reasons therefor;
- (c) whether there is any proposal to launch Call Centres/Help Desks 24x7 for the consumers to seek any kind of information about the availability to stock or to make any complain against any PDS official/shops regarding their  serivces  or  otherwise,  if  not,  the  manner  in  which  the  Ministry proposes to provide the said information to the consumers;
- (d) whether  the  Government  has  any  plan  to  extend  the  timeframe  of 30.6.2016 for end to end computerisation of the PDS network; and
- (e) if so, details thereof, if not, the reasons therefor?

## A N S W E R MINISTER OF STATE FOR  CONSUMER AFFAIRS, FOOD & PUBLIC DISTRIBUTION

## (SHRI C. R. CHAUDHARY)

(a):  Department  of  Food  and  Public  Distribution  is  implementing  a  Plan Scheme on 'End-to-end Computerization of TPDS Operations' during 12th Five Year Plan (2012-17). Under this scheme, financial assistance has been given for  strengthening  of  infrastructure  in  the  States/UTs.  Computers have been installed  at  District/Taluka  offices  &  godowns.  These  computers  are  also connected through SWAN/private leased lines to States/UTs Govt. PDS server. Status of end-to-end computerization of TPDS operations is annexed.

(b):  The  Component-I  of  scheme  comprises  activities  namely  digitization of ration cards/beneficiaries and other data bases, online allocation, computerization  of  supply  chain  management,  setting  up  of  transparency portals and grievance rederessal mechanisms. As per the information, online allocation has been implemented in 29 States/UTs and Supply-chain has been computerized in 19 States/UTs.

(c):  This  Department has issued guidelines for setting up of 4-digit common toll  free  helpline  number  '1967'  across  the  country  and  1800  series  toll-free number in all States/UTs. Toll-free helpline numbers are to be set up by each State/UT  for  grievance  registration  and  redressal.  This  number  would  be widely  publicized  throughout  the  State/UT.  The  provision  of  registration, receipt of acknowledgement and tracking of public grievances would also be available on transparency portal. The online grievance redressal facility/Tollfree helpline numbers have been implemented in all States/UTs.

(d) & (e): The 'End-to-end Computerization of TPDS Operations' scheme is to be  implemented  during  12 th   Five  Year  Plan  i.e.  2012-17.  Accordingly,  all States/UTs have been asked to implement the scheme within the plan period.

****

## ANNEX

## ANNEXURE REFERRED TO IN REPLY TO PART (a) OF THE UNSTARRED QUESTION  NO.  1068  DUE  FOR  ANSWER  ON  22.11.2016  IN  THE  LOK SABHA

## Status of End-to-End Computerization of TPDS Operations(as on 15.11.2016)

| Sl.   | States/UTs           | Digitization ofRation Cards   | Aadhaar Seeding in RCs   | Online Allocation of Foodgrains   | Computerization ofSupply-chain Management   | Transparency Portal   | Online Grievance Redressal   | Toll Free Helpline Numbers   | Operational ePoSat Fair Price Shops   |
|-------|----------------------|-------------------------------|--------------------------|-----------------------------------|---------------------------------------------|-----------------------|------------------------------|------------------------------|---------------------------------------|
| 1     | Andhra Pradesh       | 100%                          | 100%                     | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 29,082                                |
| 2     | Andaman& Nicobar     | 100%                          | 97%                      | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 290                                   |
| 3     | Arunachal Pradesh    | 100%                          | 44.5%                    | -                                 | -                                           | Yes                   | -                            | Yes                          | 0                                     |
| 4     | Assam                | 100%                          | 0%                       | Implemented                       | -                                           | Yes                   | Yes                          | Yes                          | 0                                     |
| 5     | Bihar                | 100%                          | 0.13%                    | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 0                                     |
| 6     | Chandigarh           | 100%                          | 100%                     | NA                                | NA                                          | Yes                   | Yes                          | Yes                          | DBT(Cash)                             |
| 7     | Chhattisgarh         | 100%                          | 100%                     | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 12,080                                |
| 8     | Dadra & Nagar Haveli | 100%                          | 89%                      | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 62                                    |
| 9     | Daman& Diu           | 100%                          | 100%                     | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 51                                    |
| 10    | Delhi                | 100%                          | 100%                     | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 34                                    |
| 11    | Goa                  | 100%                          | 88%                      | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 42                                    |
| 12    | Gujarat              | 100%                          | 88%                      | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 17,000                                |
| 13    | Haryana              | 100%                          | 91%                      | Implemented                       | -                                           | Yes                   | Yes                          | Yes                          | 7,556                                 |
| 14    | Himachal Pradesh     | 100%                          | 96%                      | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 0                                     |
| 15    | Jammu and Kashmir    | 100%                          | 62%                      | Up to TSOs*                       | -                                           | Yes                   | -                            | Yes                          | 0                                     |
| 16    | Jharkhand            | 100%                          | 94%                      | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 14,250                                |
| 17    | Karnataka            | 100%                          | 99%                      | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 3,877                                 |
| 18    | Kerala               | 100%                          | 98%                      | Implemented                       | -                                           | Yes                   | Yes                          | Yes                          | 0                                     |
| 19    | Lakshadweep          | 100%                          | 97%                      | -                                 | NA                                          | Yes                   | Yes                          | Yes                          | 0                                     |
| 20    | Madhya Pradesh       | 100%                          | 83%                      | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 22,409                                |
| 21    | Maharashtra          | 100%                          | 87%                      | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 93                                    |
| 22    | Manipur              | 100%                          | 1.28%                    | Partial                           | -                                           | Yes                   | Yes                          | Yes                          | 0                                     |
| 23    | Meghalaya            | 100%                          | 0%                       | -                                 | -                                           | Yes                   | Yes                          | Yes                          | 0                                     |
| 24    | Mizoram              | 100%                          | 11.99%                   | -                                 | -                                           | Yes                   | Yes                          | Yes                          | 0                                     |
| 25    | Nagaland             | 100%                          | 6.50%                    | -                                 | -                                           | Yes                   | Yes                          | Yes                          | 0                                     |
| 26    | Odisha               | 100%                          | 81%                      | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 32                                    |
| 27    | Puducherry           | 100%                          | 97%                      | NA                                | NA                                          | Yes                   | Yes                          | Yes                          | DBT(Cash)                             |
| 28    | Punjab               | 100%                          | 97%                      | Implemented                       | -                                           | Yes                   | Yes                          | Yes                          | 0                                     |
| 29    | Rajasthan            | 100%                          | 100%                     | Implemented                       | -                                           | Yes                   | Yes                          | Yes                          | 25,721                                |
| 30    | Sikkim               | 100%                          | 70%                      | Implemented                       | -                                           | Yes                   | Yes                          | Yes                          | 20                                    |
| 31    | Tamil Nadu           | 100%                          | 80%                      | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 34,769                                |
| 32    | Telangana            | 100%                          | 100%                     | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 1,622                                 |
| 33    | Tripura              | 100%                          | 92.55%                   | Implemented                       | Implemented                                 | Yes                   | -                            | Yes                          | 25                                    |
| 34    | Uttar Pradesh        | 100%                          | 70%                      | Implemented                       | -                                           | Yes                   | Yes                          | Yes                          | 600                                   |
| 35    | Uttarakhand          | 100%                          | 66%                      | Implemented                       | -                                           | Yes                   | Yes                          | Yes                          | 8                                     |
| 36    | West Bengal          | 100%                          | 61%                      | Implemented                       | Implemented                                 | Yes                   | Yes                          | Yes                          | 0                                     |
|       |                      | 100%                          | 70.97%                   | 29                                | 19                                          | 36                    | 33                           | 36                           | 1,69,623                              |