Lok Sabha Question No. 1195 (UNSTARRED), answered on 2017-12-22
Subject: Security of Banks/ATMs
Ministry: FINANCE
Asked by: P. KUMAR

## GOVERNMENT  OF INDIA

## LOK SABHA

## MINISTRY  OF FINANCE DEPARTMENT  OF FINANCIAL SERVICES

## UNSTARRED QUESTION NO.1195

TO BE ANSWERED  ON THE 22 ND  December  2017/ Pausha  1, 1939 (SAKA)

## Security  of Banks/ATMs

## 1195.   SHRI P. KUMAR:

Will  the Minister  of FINANCE  be pleased to state:

- (a) whether  the incidents  of bank  robbery,  attack  on customers  in bank,  loot  in cash vans and Automated  Teller  Machines  (ATMs)  have been increased  in various  parts of country;
- (b) if so, the details  thereof  along  with  the total  number  of amount  looted,  cases filed during  each of the last three  years  and current  years,  bank  and State/UT-wise;
- (c) whether  the Government/Reserve Bank of India (RBI) has laid down/issued  any guidelines  to banks  regarding  safety  and security  of banks/ATMs  and if so, the details thereof;  and
- (d) the corrective steps taken/being taken by the Government/RBI to strengthen/revamp  the security  of banks,  cash vans and ATMs  to prevent  such incidents in future?

## ANSWER

The Minister  of State in the Ministry  of Finance (SHRI SHIV PRATAP  SHUKLA)

- (a) to (b):  Details  of incidents  of fraud,  robbery,  theft,  dacoity  and burglary etc. reported by banks  in ATMs  and branches  etc. furnished  by  the Reserve  Bank  of India (RBI) are in Annexure -I (bank-wise)  and Annexure -II (state-wise).
- (c) to (d): RBI has advised banks  from time  to time  to enhance  security  arrangements  at their  branches  and ATMs.  These include  coverage  of ATM  sites by  CCTVs,  verification of  credentials of  private   security   guards,   ensuring   adequate   training   of  security   staff posted at ATMs,  etc, Banks have also been advised to review  and strengthen  the security arrangement  in their  branches  and ATMs  to deal with  instances  of robbery  etc. and for dealing   with   risk   perceptions   emerging   from   such  incidents.   In  addition,   RBI  has forwarded   suggestions   for  improvement, received   from   law   enforcement   authorities in this regard,  to banks,  for consideration  and adoption.

Lok Sabha Unstarred  Question  No. 1195  for  22.12.2017 regarding 'Security  of Banks/ATMs'

Bank-wise incidence of robbery,  theft,  dacoiety and burglary

Source: Reserve  Bank of India

|                                            | 2014-15             | 2014-15                     | 2015-16             | 2015-16                     | 2016-17             | 2016-17                     | April 2017-            | Sept 2017                |
|--------------------------------------------|---------------------|-----------------------------|---------------------|-----------------------------|---------------------|-----------------------------|------------------------|--------------------------|
| Bank                                       | Number of incidents | Amount involved in lakh Rs. | Number of incidents | Amount involved in lakh Rs. | Number of incidents | Amount involved in lakh Rs. | Number of incidents in | Amount involved lakh Rs. |
| Allahabad Bank                             | 11.00               | 35.51                       | 14.00               | 80.53                       | 18.00               | 63.17                       | 8.00                   | 104.00                   |
| American Express                           | 2.00                | 0.80                        | 0.00                | 0.00                        | 0.00                | 0.00                        | 0.00                   | 0.00                     |
| Banking Corp. Andhra Bank                  | 9.00                | 0.00                        | 29.00               | 198.33                      | 15.00               | 30.26                       | 15.00                  | 4.00                     |
| Axis Bank Ltd.                             | 14.00               | 117.68                      | 27.00               | 538.96                      | 33.00               | 827.56                      | 21.00                  | 1056.00                  |
|                                            | 0.00                | 0.00                        | 54.00               | 24.00                       | 283.00              | 62.39                       | 140.00                 | 83.00                    |
| Bandhan Bank Ltd. Bank of America,         |                     |                             |                     |                             |                     |                             |                        |                          |
| National Association                       | 0.00                | 0.00                        | 1.00                | 1.02                        | 0.00                | 0.00                        | 0.00                   | 0.00                     |
| Bank of Baroda                             | 82.00               | 1095.71                     | 67.00               | 113.93                      | 39.00               | 178.43                      | 5.00                   | 11.00                    |
| Bank of India                              | 27.00               | 10.18                       | 25.00               | 46.85                       | 22.00               | 204.19                      | 0.00                   | 0.00                     |
| Bank of Maharashtra Bharatiya Mahila Bank  | 26.00               | 38.51                       | 84.00               | 211.50                      | 18.00               | 14.64                       | 4.00                   | 5.11                     |
| Ltd.                                       | 0.00                | 0.00                        | 0.00                | 0.00                        | 2.00                | 0.00                        | 0.00                   | 0.00                     |
| Canara Bank Catholic Syrian Bank           | 9.00                | 107.58                      | 14.00               | 226.01                      | 12.00               | 307.62                      | 7.00                   | 6.00                     |
| Ltd.                                       | 0.00                | 0.00                        | 0.00                | 0.00                        | 1.00                | 0.00                        | 1.00                   | 0.00                     |
| Central Bank of India                      | 11.00               | 19.18                       | 15.00               | 216.47                      | 20.00               | 60.26                       | 20.00                  | 4.00                     |
| Citibank N.A.                              | 2.00                | 155.54                      | 0.00                | 0.00                        | 0.00                | 0.00                        | 0.00                   | 0.00                     |
| City Union Bank Ltd.                       | 1.00                | 470.00                      | 0.00                | 0.00                        | 0.00                | 0.00                        | 0.00                   | 0.00                     |
| Corporation Bank DCB Bank Ltd              | 7.00 0.00           | 21.45 0.00                  | 8.00                | 82.72                       | 4.00                | 18.92                       | 0.00                   | 0.00                     |
| Dena Bank                                  | 10.00               | 0.00                        | 0.00                | 0.00                        | 0.00                | 0.00                        | 0.00 5.00              | 0.00                     |
| Deutsche Bank (                            |                     |                             | 7.00                | 0.01                        | 8.00                | 3.31                        |                        | 0.00                     |
| Asia )                                     | 0.00                | 0.00                        | 0.00                | 0.00                        | 1.00                | 0.00                        | 0.00                   | 0.00                     |
| Dhanlaxmi Bank Limited                     | 0.00                | 0.00                        | 6.00                | 0.00                        | 4.00                | 3.83                        | 0.00                   | 0.00                     |
| Equitas Small Finance Bank                 | 0.00                | 0.00                        | 0.00                | 0.00                        | 2.00                | 0.77                        | 1.00                   | 4.00                     |
| HDFC Bank Ltd.                             | 12.00               | 360.37                      | 33.00               | 205.03                      | 22.00               | 456.09                      | 16.00                  | 57.00                    |
| ICICI Bank Ltd.                            | 31.00               | 327.56                      | 37.00               | 280.56                      | 35.00               | 1117.35                     | 13.00                  | 103.00                   |
| IDBI Bank Limited                          | 2.00                | 0.00                        | 4.00                | 0.00                        | 7.00                | 17.50                       | 3.00                   | 1.00                     |
| Indian Bank                                | 6.00                | 27.00                       | 10.00               | 115.55                      | 13.00               | 3.10                        | 11.00                  | 0.00                     |
| Indian Overseas Bank                       | 33.00 2.00          | 1.13                        | 25.00               | 24.23                       | 24.00               | 54.56                       | 15.00 5.00             | 2.00 33.00               |
| IndusInd Bank Ltd.                         |                     | 6.61                        | 4.00                | 35.97                       | 4.00                | 18.07                       |                        |                          |
| ING Vysya Bank Ltd. Jammu & Kashmir Bank   | 1.00                | 0.00                        | 1.00                | 0.00                        | 0.00                | 0.00                        | 0.00                   | 0.00                     |
| Ltd.                                       | 6.00                | 13.21 302.53                | 18.00               | 11.04                       | 29.00               | 130.80                      | 14.00 0.00             | 32.00 0.00               |
| Karnataka Bank Ltd. Karur Vysya Bank Ltd.  | 6.00 4.00           |                             | 6.00                | 0.15                        | 4.00                | 21.73                       |                        | 0.00                     |
| Kotak Mahindra Bank                        |                     | 0.00                        | 4.00                | 0.00                        | 4.00                | 0.00                        | 0.00                   |                          |
| Ltd.                                       | 2.00                | 0.00                        | 7.00                | 92.18                       | 19.00               | 49.26                       | 15.00                  | 21.00 1.00               |
| Lakshmi Vilas Bank Ltd. Nainital Bank Ltd. | 1.00 2.00           | 0.00                        | 0.00                | 0.00                        | 0.00 0.00           | 0.00 0.00                   | 1.00                   | 0.00                     |
| Oriental Bank of                           |                     | 0.00                        | 2.00                | 0.15                        |                     |                             | 0.00                   | 0.00                     |
| Commerce Punjab & Sind Bank                | 36.00               | 2.66                        | 43.00               | 14.03                       | 43.00               | 191.81                      | 2.00                   | 8.00                     |
| Punjab National                            | 29.00               | 8.45                        | 22.00               | 19.58                       | 20.00 30.00         | 6.76 377.20                 | 9.00 0.00              | 0.00                     |
| Bank Ratnakar Bank Ltd                     | 27.00 -             | 257.28 -                    | 24.00 -             | 266.66 -                    | -                   | -                           | 1.00                   | 8.00                     |
| South Indian Bank Ltd. Standard Chartered  | 8.00                |                             | 10.00               | 0.00                        | 17.00               |                             | 11.00                  | 4.00                     |
|                                            |                     | 0.10                        |                     | 27.24                       |                     | 2.00                        |                        |                          |
| Bank State Bank of Bikaner & Jaipur        | 0.00                | 0.00                        | 6.00                | 70.21                       | 1.00                | 11.54                       | 3.00                   | 46.00                    |
| State Bank of                              | 34.00               | 150.04                      | 70.00               |                             | 27.00               | 30.71                       | -                      | -                        |
| Hyderabad                                  | 0.00                | 0.00                        | 3.00                | 154.76                      | 5.00                | 55.00                       | -                      | -                        |
| State Bank of India State Bank of          | 131.00 8.00         | 854.06                      | 98.00 12.00         | 564.20 95.56                | 105.00 6.00         | 1583.16 15.29               | 17.00                  | 132.00 -                 |
| Mysore State Bank of Patiala State Bank of | 28.00               | 313.42 40.35                | 40.00               | 41.66                       | 30.00               | 25.36                       | - -                    | -                        |
| Travancore                                 | 8.00                | 1.79 74.22                  | 20.00               | 0.00 29.42                  | 10.00 14.00         | 0.19 13.70                  | -                      | -                        |
| Syndicate Bank                             | 31.00               |                             | 21.00               |                             |                     |                             |                        |                          |
|                                            |                     |                             |                     |                             |                     |                             | 0.00                   |                          |
| Tamilnad Mercantile Bank Ltd.              | 2.00                | 15.00                       | 0.00                | 0.00                        | 3.00                | 0.50                        | 0.00                   | 0.00 0.00                |
| UCO Bank                                   | 7.00 14.00          | 53.06                       | 12.00 26.00         | 131.08 35.24                | 10.00               | 316.36                      | 5.00                   | 27.00                    |
| Union Bank of India                        |                     | 152.88                      |                     |                             | 29.00               | 124.35                      |                        | 19.00                    |
| United Bank of India                       |                     |                             |                     |                             |                     |                             | 21.00                  |                          |
|                                            | 5.00                | 59.57                       | 6.00                | 35.45                       | 9.00                | 125.73                      | 3.00                   | 76.94                    |
| Vijaya Bank                                | 11.00               | 78.59                       | 7.00                |                             | 9.00                | 6.00                        | 1.00                   | 0.00                     |
| Yes Bank Ltd                               | 0.00                | 0.00                        | 0.00                | 19.98 0.00                  | 1.00                | 0.62                        | 0.00                   | 0.00                     |
| Total                                      | 698.00              |                             | 922.00              | 4,010.26                    | 1,012.00            | 6,530.09                    | 393.00                 |                          |
|                                            |                     | 5,172.02                    |                     |                             |                     |                             |                        | 1,848.05                 |

## Lok  Sabha Unstarred Question No.  1195 for 22.12.2017 regarding 'Security of Banks/ATMs'

## State-wise incidence of robbery,  theft,  dacoiety and burg lary

|                   | 2014-15             | 2014-15                     | 2015-16             | 2015-16                     | 2016-17             | 2016-17                     | April 2017-Sept 2017   | April 2017-Sept 2017        |
|-------------------|---------------------|-----------------------------|---------------------|-----------------------------|---------------------|-----------------------------|------------------------|-----------------------------|
| States            | Number of incidents | Amount involved in lakh Rs. | Number of incidents | Amount involved in lakh Rs. | Number of incidents | Amount involved in lakh Rs. | Number of incidents    | Amount involved in lakh Rs. |
| Andhra Pradesh    | 29.00               | 13.80                       | 46.00               | 387.34                      | 38.00               | 1158.71                     | 4.00                   | 22.00                       |
| Arunachal Pradesh | 1.00                | 42.16                       | 0.00                | 0.00                        | 0.00                | 0.00                        | 0.00                   | 0.00                        |
| Assam             | 33.00               | 395.47                      | 28.00               | 388.31                      | 50.00               | 163.97                      | 16.00                  | 43.00                       |
| Bihar             | 26.00               | 332.81                      | 23.00               | 112.98                      | 117.00              | 308.87                      | 61.00                  | 144.00                      |
| Chandigarh        | 5.00                | 6.18                        | 3.00                | 134.00                      | 1.00                | 0.00                        | 1.00                   | 133.00                      |
| Chhattisgarh      | 21.00               | 55.68                       | 21.00               | 127.67                      | 13.00               | 69.45                       | 7.00                   | 6.00                        |
| Delhi             | 25.00               | 218.91                      | 31.00               | 95.11                       | 31.00               | 608.89                      | 32.00                  | 103.00                      |
| Goa               | 3.00                | 1.25                        | 1.00                | 12.10                       | 1.00                | 0.00                        | 2.00                   | 4.00                        |
| Gujarat           | 25.00               | 5.58                        | 44.00               | 157.76                      | 46.00               | 175.15                      | 15.00                  | 21.11                       |
| Haryana           | 49.00               | 140.42                      | 55.00               | 116.58                      | 70.00               | 402.98                      | 13.00                  | 46.00                       |
| Himachal Pradesh  | 11.00               | 101.45                      | 5.00                | 5.13                        | 13.00               | 118.05                      | 2.00                   | 0.00                        |
| Jammu& Kashmir    | 6.00                | 13.21                       | 18.00               | 11.04                       | 38.00               | 200.39                      | 16.00                  | 44.00                       |
| Jharkhand         | 22.00               | 39.03                       | 19.00               | 40.75                       | 31.00               | 158.76                      | 15.00                  | 88.94                       |
| Karnataka         | 28.00               | 640.22                      | 47.00               | 406.18                      | 25.00               | 98.85                       | 9.00                   | 796.00                      |
| Kerala            | 10.00               | 10.24                       | 23.00               | 5.98                        | 14.00               | 29.19                       | 2.00                   | 10.00                       |
| Madhya Pradesh    | 40.00               | 95.06                       | 62.00               | 153.48                      | 35.00               | 51.34                       | 13.00                  | 36.00                       |
| Maharashtra       | 61.00               | 526.09                      | 91.00               | 288.34                      | 61.00               | 1017.75                     | 22.00                  | 92.00                       |
| Manipur           | 0.00                | 0.00                        | 1.00                | 18.02                       | 2.00                | 265.24                      | 0.00                   | 0.00                        |
| Meghalaya         | 7.00                | 80.38                       | 2.00                | 8.36                        | 2.00                | 12.75                       | 0.00                   | 0.00                        |
| Nagaland          | 1.00                | 24.90                       | 0.00                | 0.00                        | 0.00                | 0.00                        | 1.00                   | 14.00                       |
| Odisha            | 28.00               | 58.78                       | 19.00               | 150.21                      | 61.00               | 581.31                      | 17.00                  | 7.00                        |
| Punjab            | 76.00               | 213.12                      | 78.00               | 278.77                      | 67.00               | 214.95                      | 22.00                  | 57.00                       |
| Rajasthan         | 68.00               | 244.32                      | 114.00              | 200.61                      | 47.00               | 78.09                       | 11.00                  | 31.00                       |
| Tamil Nadu        | 26.00               | 1,454.24                    | 29.00               | 104.21                      | 23.00               | 79.95                       | 12.00                  | 0.00                        |
| Telengana         | 0.00                | 0.00                        | 0.00                | 0.00                        | 1.00                | 0.00                        | 10.00                  | 5.00                        |
| Tripura           | 1.00                | 0.00                        | 0.00                | 0.00                        | 2.00                | 0.32                        | 2.00                   | 2.00                        |
| Uttar Pradesh     | 60.00               | 223.37                      | 86.00               | 544.73                      | 95.00               | 535.70                      | 33.00                  | 39.00                       |
| Uttarakhand       | 8.00                | 24.47                       | 7.00                | 6.85                        | 12.00               | 31.85                       | 5.00                   | 42.00                       |
| WestBengal        | 23.00               | 210.88                      | 56.00               | 255.75                      | 100.00              | 167.04                      | 49.00                  | 62.00                       |
| Others            | 5.00                | 0.00                        | 13.00               | 0.00                        | 16.00               | 0.54                        | 1.00                   | 0.00                        |
| Total             | 698.00              | 5,172.02                    | 922.00              | 4,010.26                    | 1,012.00            | 6,530.09                    | 393.00                 | 1,848.05                    |

Source: Reserve  Bank of India