Lok Sabha Question No. 1143 (UNSTARRED), answered on 2017-07-21
Subject: Levying of Penalty/Charges by Banks
Ministry: FINANCE
Asked by: KALYAN BANERJEE, BANSHILAL MAHTO, DILIP KUMAR MANSUKHLAL GANDHI, KIRTI (JHA) AZAD

## GOVERNMENT  OF  INDIA MINISTRY OF FINANCE LOK SABHA

DEPARTMENT OF FINANCIAL SERVICES UNSTARRED QUESTION  No.  1143

TO BE ANSWERED ON  21 st  July, 2017  (FRIDAY)/ Ashadha 30, 1939 (Saka)

Levying of Penalty/Charges by Banks

1143. SHRI KALYAN BANERJEE: DR. BANSHILAL MAHATO: SHRI DILIPKUMAR  MANSUKHLAL GANDHI: SHRI KIRTI AZAD:

Will the Minister of FINANCE be  pleased to state:

(a) whether the banks including State Bank of India (SBI) have levying penalty on nonmaintenance  of  minimum  deposit  in  account  and  hiked  the  charges  for  digital transactions, ATM withdrawals and other services;

(b) if so, the details thereof and the reaction of the Government thereon;

(c) whether the number of depositors are likely to decrease by the said move and if so, the details thereof;

(d) whether the efforts of the Government to promote the concept of Digital India are not likely to suffer a setback due to such decisions by banks; and

(e) if so, the corrective measures taken/ being taken by the Government in this regard?

Answer The  Minister of State in the Ministry of Finance (SHRI  SANTOSH KUMAR GANGWAR)

(a)  &  (b)  Details  of  charges  levied  by  Public  Sector  Banks  on  non-maintenance  of minimum deposit  in  account  are  at  Annex-1  and  details  of  hike  in  charges  levied  by PSBs since March 2017 for digital transactions and ATM withdrawals are at Annex-2.

(c),  (d)  &  (e)  Data  from  PSBs  show  that  the  number  of  saving  bank  accounts  have increased over from March 2017 to June 2017.

| Annex 1 for Lok Sabha Q. No. 1143   | Annex 1 for Lok Sabha Q. No. 1143   | Annex 1 for Lok Sabha Q. No. 1143                  | Annex 1 for Lok Sabha Q. No. 1143                  | Annex 1 for Lok Sabha Q. No. 1143                  | Annex 1 for Lok Sabha Q. No. 1143   | Annex 1 for Lok Sabha Q. No. 1143   | Annex 1 for Lok Sabha Q. No. 1143                  | Annex 1 for Lok Sabha Q. No. 1143                  | Annex 1 for Lok Sabha Q. No. 1143                  | Annex 1 for Lok Sabha Q. No. 1143   | Annex 1 for Lok Sabha Q. No. 1143   | Annex 1 for Lok Sabha Q. No. 1143   | Annex 1 for Lok Sabha Q. No. 1143   | Annex 1 for Lok Sabha Q. No. 1143   |
|-------------------------------------|-------------------------------------|----------------------------------------------------|----------------------------------------------------|----------------------------------------------------|-------------------------------------|-------------------------------------|----------------------------------------------------|----------------------------------------------------|----------------------------------------------------|-------------------------------------|-------------------------------------|-------------------------------------|-------------------------------------|-------------------------------------|
| No.                                 | Bank                                | accounts (other than BSBD account) as on 30.6.2017 | accounts (other than BSBD account) as on 30.6.2017 | accounts (other than BSBD account) as on 30.6.2017 | With                                | cheque book                         | accounts (other than BSBD account) as on 30.6.2017 | accounts (other than BSBD account) as on 30.6.2017 | accounts (other than BSBD account) as on 30.6.2017 |                                     |                                     |                                     | Without cheq                        | S.                                  |
|                                     |                                     | Quarterly average balance                          | Quarterly average balance                          | Quarterly average balance                          | Quarterly average balance           |                                     |                                                    |                                                    |                                                    | Charges Quarterly                   | Charges Quarterly                   | Charges Quarterly                   | Charges Quarterly                   |                                     |
|                                     |                                     | Rural                                              | Semi Urban                                         | Urban                                              | Metro                               | Rural                               | Semi Urban                                         | Urban                                              | Metro                                              | Rural                               | Semi Urban                          | Urban                               | Metro                               |                                     |
| 1                                   | Allahabad Bank                      | 500                                                | 500                                                | 1000                                               | 1000                                | 102                                 | 102                                                | 143                                                | 143                                                | 100                                 | 100                                 | 500                                 | 500                                 |                                     |
| 2                                   | Andhra Bank*                        | 250                                                | 250                                                | 500                                                | 500                                 | 50                                  | 100                                                | 100                                                | 100                                                | 100                                 | 250                                 | 250                                 | 250                                 |                                     |
| 3                                   | Bank of Baroda*                     | 500                                                | 500                                                | 1000                                               | 1000                                | 100                                 | 100                                                | 200                                                | 200                                                | 500                                 | 500                                 | 1000                                | 1000                                |                                     |
| 4                                   | Bank of India                       | 500                                                | 500                                                | 500                                                | 500                                 | 54                                  | 54                                                 | 54                                                 | 54                                                 | 100                                 | 100                                 | 100                                 | 100                                 |                                     |
| 5                                   | Bank of Maharashtra*                | 250                                                | 500                                                | 500                                                | 500                                 | 40                                  | 80                                                 | 120                                                | 120                                                | 250                                 | 500                                 | 500                                 | 500                                 |                                     |
| 6                                   | Canara Bank*                        | 500                                                | 1000                                               | 1000                                               | 1000                                | 40                                  | 40                                                 | 40                                                 | 40                                                 | 500                                 | 1000                                | 1000                                | 1000                                |                                     |
| 7                                   | Central Bank of India*              | 250                                                | 500                                                | 1000                                               | 1000                                | 60                                  | 120                                                | 180                                                | 240                                                | 250                                 | 500                                 | 1000                                | 1000                                |                                     |
| 8                                   | Corporation Bank*                   | 250                                                | 500                                                | 500                                                | 500                                 | 100                                 | 100                                                | 100                                                | 100                                                | 250                                 | 500                                 | 500                                 | 500                                 |                                     |
| 9                                   | Dena Bank                           | 500                                                | 500                                                | 1000                                               | 1000                                | 50                                  | 50                                                 | 100                                                | 100                                                | 500                                 | 500                                 | 1000                                | 1000                                |                                     |
| 10                                  | IDBI Bank Limited*                  | 500                                                | 2500                                               | 5000                                               | 5000                                | 20                                  | 100                                                | 200                                                | 200                                                | 500                                 | 2500                                | 5000                                | 5000                                |                                     |
| 11                                  | Indian Bank                         | 500                                                | 500                                                | 500                                                | 500                                 | 100                                 | 100                                                | 100                                                | 100                                                | 250                                 | 250                                 | 250                                 | 250                                 |                                     |
| 12                                  | Indian Overseas Bank                | 500                                                | 500                                                | 1000                                               | 1000                                | 45                                  | 45                                                 | 45                                                 | 45                                                 | 100                                 | 100                                 | 500                                 | 500                                 |                                     |
| 13                                  | Oriental Bank of Commerce           | 0                                                  | 0                                                  | 0                                                  | 0                                   | 0                                   | 0                                                  | 0                                                  | 0                                                  | 0                                   | 0                                   | 0                                   | 0                                   |                                     |
| 14                                  | Punjab & Sind Bank                  | 0                                                  | 0                                                  | 0                                                  | 0                                   | 0                                   | 0                                                  | 0                                                  | 0                                                  | 0                                   | 0                                   | 0                                   | 0                                   |                                     |
| 15                                  | Punjab National Bank*               | 500                                                | 1000                                               | 1000                                               | 1000                                | 75                                  | 100                                                | 150                                                | 200                                                | 500                                 | 1000                                | 1000                                | 1000                                |                                     |
| 16                                  | State Bank of India*                | 1000                                               | 2000                                               | 3000                                               | 5000                                | 50                                  | 75                                                 | 80                                                 | 100                                                | 1000                                | 2000                                | 3000                                | 5000                                |                                     |
| 17                                  | Syndicate Bank                      | 500                                                | 500                                                | 1000                                               | 1000                                | 40                                  | 40                                                 | 40                                                 | 40                                                 | 100                                 | 100                                 | 500                                 | 500                                 |                                     |
| 18                                  | UCO Bank                            | 0                                                  | 0                                                  | 0                                                  | 0                                   | 0                                   | 0                                                  | 0                                                  | 0                                                  | 0                                   | 0                                   | 0                                   | 0                                   |                                     |
| 19                                  | Union Bank of India                 | 250                                                | 500                                                | 1000                                               | 1000                                | 29                                  | 58                                                 | 115                                                | 115                                                | 100                                 | 250                                 | 500                                 | 500                                 |                                     |
| 20                                  | United Bank of India*               | 500                                                | 500                                                | 500                                                | 500                                 | 72                                  | 72                                                 | 72                                                 | 72                                                 | 50                                  | 100                                 | 100                                 | 100                                 |                                     |
| 21                                  | Vijaya Bank                         | 250                                                | 250                                                | 500                                                | 500                                 | 50                                  | 65                                                 | 65                                                 | 65                                                 | 250                                 | 250                                 | 500                                 | 500                                 |                                     |

Source: Public Sector Banks

Annex-2 for Lok Sabha Unstarred Question no. 1143 for 21.7.2017

| Bank                | Category of transactions                        | Hike in charges, as on 14.7.2017, over the charges as on 31.3.2017                                                            |
|---------------------|-------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------|
| Dena Bank           | Transactions on Immediate Payment System (IMPS) | Up to Rs. 25,000: Rs. 5 (hike of Rs. 2.5) Above Rs. 25,000 to Rs. 1 lakh: Rs. 15 (hike of Rs. 10)                             |
| Dena Bank           | National Electronic Fund Transfer (NEFT)        | Up to Rs. 10,000: Rs. 2.5 (hike of Rs. 2.5) Above Rs. 10,000 to Rs. 1 lakh: Rs. 5 (hike of Rs. 5)                             |
| State Bank of India | Transactions on IMPS                            | From Rs. 1,000 to Rs. 1 lakh: Rs. 5 (hike of Rs. 5)                                                                           |
| UCO Bank            | Transactions NEFT                               | Up to Rs. 10,000: Rs. 3 per transaction (hike of Rs. 3) Above Rs. 10,000 to Rs. 1 lakh: Rs. 6 per transaction (hike of Rs. 6) |