Lok Sabha Question No. 4076 (UNSTARRED), answered on 2017-03-27
Subject: EPFO Claims
Ministry: LABOUR AND EMPLOYMENT
Asked by: VIRENDRA  KUMAR, KRUPAL BALAJI TUMANE

## GOVERNMENT OF INDIA

## MINISTRY OF LABOUR AND EMPLOYMENT

## LOK SABHA

UNSTARRED QUESTION NO. 4076 TO BE ANSWERED ON 27.03.2017

## EPFO CLAIMS

†4076. DR. VIRENDRA KUMAR:

SHRI KRUPAL BALAJI TUMANE:

Will the Minister of LABOUR AND EMPLOYMENT be pleased to state:

- (a)the  number  of  claims  received  and  lying  pending  in  the  various Employee Provident Fund Organization (EPFO) offices during each of thee last three years and the current year along with the reasons therefor, State/UT-wise;
- (b)the  concrete  steps  taken/being  taken  by  the  Government  for expeditious  settlement  of  these  pending  cases  in  a  time  bound manner; and
- (c)the time by which the said cases are likely to be disposed of?

## ANSWER

MINISTER OF STATE (IC) FOR LABOUR AND EMPLOYMENT (SHRI BANDARU DATTATREYA)

- (a):    The  State-wise  (including  UTs)  details  of  cases  pending  for settlement  in  Employees'  Provident  Fund  Organisation  (EPFO)  in  the last  three  years  (from  2013-14  to  2015-16)  and  current  year  2016-17 (upto February, 2017) is at Annex.
- (b):    The  following  steps  have  been  taken  by  EPFO  for  speedy settlement of claims:
-  Composite Claim Form (Aadhaar) and Composite Claim Form (NonAadhaar)  have  been  introduced  by  replacing  the  erstwhile  Claim Forms No. 19, 10C and 31, with a view to simplify the submission of a  single  claim  by  the  subscribers.  The  Composite  Claim  Form  has been  further  simplified  to  include  self-certification  by  Employees' Provident Fund (EPF) subscribers.

-  The Composite Claim Form (Aadhaar) wherein details like Aadhaar Number and Bank Account Number of members have been seeded in their  Universal Account Number (UAN) and whose UAN have been activated by their employers, may submit claim forms directly to the EPFO without attestation of their employers.
-  EPFO has been mandated to settle claims within 20 days.
-  Online Transfer Claim Portal (OTCP) has been introduced to facilitate seamless transfer of claims.
-  An online collection  facility  has  been  developed  for  employers  for collection of dues through Internet Banking (INB) facility.
-  Over  99.35  per  cent  of  all  payments,  including  monthly  pension payments,  are  effected  electronically  through  National  Electronic Funds Transfer (NEFT).
- (c):    As  per  the  provisions  contained  in  paragraph  72(7)  of  the Employees' Provident Funds (EPF) Scheme, 1952, claims complete in all respects are to be settled within 20 days.

On an average, 96 per cent of the total claims are settled within 20 days of their receipt.

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## Annex

ANNEX REFFERED TO IN PART (a) OF LOK SABHA UNSTARRED QUESTION NO. 4076 FOR REPLY  ON  27.03.2017  BY  DR.  VIRENDRA  KUMAR  AND  SHRI  KRUPAL  BALAJI  TUMANE REGARDING EPFO CLAIMS

| State-wise details of cases Pending for Settlement (Number of Cases/Claims)   | State-wise details of cases Pending for Settlement (Number of Cases/Claims)   | State-wise details of cases Pending for Settlement (Number of Cases/Claims)   | State-wise details of cases Pending for Settlement (Number of Cases/Claims)   | State-wise details of cases Pending for Settlement (Number of Cases/Claims)   | State-wise details of cases Pending for Settlement (Number of Cases/Claims)   | State-wise details of cases Pending for Settlement (Number of Cases/Claims)   | State-wise details of cases Pending for Settlement (Number of Cases/Claims)   | State-wise details of cases Pending for Settlement (Number of Cases/Claims)   |
|-------------------------------------------------------------------------------|-------------------------------------------------------------------------------|-------------------------------------------------------------------------------|-------------------------------------------------------------------------------|-------------------------------------------------------------------------------|-------------------------------------------------------------------------------|-------------------------------------------------------------------------------|-------------------------------------------------------------------------------|-------------------------------------------------------------------------------|
| STATE/ OFFICE                                                                 | 2016-17 February,                                                             | 2016-17 February,                                                             | 2015-16                                                                       | 2015-16                                                                       | 2014-15                                                                       | 2014-15                                                                       | 2013-14                                                                       | 2013-14                                                                       |
| STATE/ OFFICE                                                                 | WORK- LOAD                                                                    | CLOSING BALANCE                                                               | WORK- LOAD                                                                    | CLOSING BALANCE                                                               | WORK- LOAD                                                                    | CLOSING BALANCE                                                               | WORK- LOAD                                                                    | CLOSING BALANCE                                                               |
| ANDHRA PRADESH                                                                | 332393                                                                        | 5025                                                                          | 390163                                                                        | 216                                                                           | 387545                                                                        | 1341                                                                          | 358600                                                                        | 5868                                                                          |
| BIHAR                                                                         | 80649                                                                         | 76                                                                            | 74501                                                                         | 412                                                                           | 71849                                                                         | 244                                                                           | 63847                                                                         | 190                                                                           |
| CHHATTISGARH                                                                  | 117599                                                                        | 383                                                                           | 135692                                                                        | 5440                                                                          | 112131                                                                        | 131                                                                           | 104714                                                                        | 236                                                                           |
| DELHI                                                                         | 976884                                                                        | 16419                                                                         | 954986                                                                        | 6534                                                                          | 928814                                                                        | 261                                                                           | 1054746                                                                       | 10468                                                                         |
| GOA                                                                           | 67684                                                                         | 964                                                                           | 87426                                                                         | 1101                                                                          | 87962                                                                         | 537                                                                           | 88175                                                                         | 1008                                                                          |
| GUJARAT                                                                       | 787772                                                                        | 15422                                                                         | 901039                                                                        | 4071                                                                          | 954530                                                                        | 7317                                                                          | 903111                                                                        | 3409                                                                          |
| HARYANA                                                                       | 1029584                                                                       | 22494                                                                         | 1041986                                                                       | 11105                                                                         | 1061215                                                                       | 15721                                                                         | 1035464                                                                       | 11093                                                                         |
| HIMACHAL PRADESH                                                              | 95066                                                                         | 988                                                                           | 115744                                                                        | 99                                                                            | 130994                                                                        | 1170                                                                          | 126618                                                                        | 1467                                                                          |
| JHARKHAND                                                                     | 50251                                                                         | 328                                                                           | 132632                                                                        | 146                                                                           | 161058                                                                        | 121                                                                           | 157228                                                                        | 188                                                                           |
| KARNATAKA                                                                     | 661274                                                                        | 10913                                                                         | 1640358                                                                       | 2893                                                                          | 1954699                                                                       | 1050                                                                          | 1963817                                                                       | 34071                                                                         |
| KERALA                                                                        | 374197                                                                        | 6304                                                                          | 408417                                                                        | 7062                                                                          | 394961                                                                        | 4057                                                                          | 388767                                                                        | 10604                                                                         |
| MADHYA PRADESH                                                                | 325626                                                                        | 4115                                                                          | 334477                                                                        | 245                                                                           | 349169                                                                        | 4                                                                             | 337811                                                                        | 396                                                                           |
| MAHARASHTRA                                                                   | 2764887                                                                       | 52323                                                                         | 3032074                                                                       | 44301                                                                         | 3061583                                                                       | 30199                                                                         | 3168941                                                                       | 67651                                                                         |
| NORTH-EAST REGION                                                             | 41772                                                                         | 486                                                                           | 74123                                                                         | 238                                                                           | 81544                                                                         | 380                                                                           | 71590                                                                         | 125                                                                           |
| ODISHA                                                                        | 265317                                                                        | 2905                                                                          | 277743                                                                        | 597                                                                           | 283966                                                                        | 135                                                                           | 237495                                                                        | 5349                                                                          |
| PUNJAB                                                                        | 380580                                                                        | 1500                                                                          | 472529                                                                        | 1790                                                                          | 524896                                                                        | 161                                                                           | 522759                                                                        | 3460                                                                          |
| RAJASTHAN                                                                     | 328601                                                                        | 5137                                                                          | 343607                                                                        | 194                                                                           | 339447                                                                        | 312                                                                           | 338838                                                                        | 240                                                                           |
| TAMIL NADU                                                                    | 1821666                                                                       | 35248                                                                         | 1873124                                                                       | 32353                                                                         | 2035652                                                                       | 29726                                                                         | 2013734                                                                       | 43358                                                                         |
| TELANGANA                                                                     | 811117                                                                        | 19386                                                                         | 872599                                                                        | 2164                                                                          | 885555                                                                        | 1849                                                                          | 859373                                                                        | 24129                                                                         |
| UTTAR PRADESH                                                                 | 656740                                                                        | 2827                                                                          | 665643                                                                        | 1712                                                                          | 623660                                                                        | 471                                                                           | 676191                                                                        | 2188                                                                          |
| UTTARAKHAND                                                                   | 173149                                                                        | 1632                                                                          | 192167                                                                        | 881                                                                           | 200499                                                                        | 249                                                                           | 199993                                                                        | 2648                                                                          |
| WEST BENGAL                                                                   | 580562                                                                        | 11244                                                                         | 577292                                                                        | 627                                                                           | 700349                                                                        | 276                                                                           | 719921                                                                        | 4748                                                                          |
| GRAND TOTAL                                                                   | 12723370                                                                      | 216119                                                                        | 14598322                                                                      | 124181                                                                        | 15332078                                                                      | 95712                                                                         | 15391733                                                                      | 232894                                                                        |

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