Lok Sabha Question No. 6389 (UNSTARRED), answered on 2017-04-12
Subject: Post Offices
Ministry: COMMUNICATIONS
Asked by: ARVIND GANPAT SAWANT, REKHA ARUN VERMA, KRUPAL BALAJI TUMANE, NARANBHAI KACHHADIA, BHAVANA GAWALI (PATIL)

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF POSTS

## LOK SABHA UNSTARRED QUESTION NO.6389 TO BE ANSWERED ON 12 TH   APRIL, 2017

## POST OFFICES

†6389. SHRI ARVIND SAWANT:

SHRIMATI REKHA VERMA:

SHRI KRUPAL BALAJI TUMANE:

SHRI NARANBHAI KACHHADIYA:

SHRIMATI BHAVANA PUNDALIKRAO GAWALI PATIL:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) the number of Head Post Offices, Post Offices and Sub-Post Offices in the country, State/UT-wise  along  with  the  number  of  such  post  offices  proposed  to  be  opened  in  the current financial year, State/UT-wise;
- (b) whether the Government has computerised all the post offices of the country and if so, the details thereof including the number of computerised post offices, State/UT-wise and if not, the number of post offices which are yet to be computerised and the reasons therefor along with the steps taken by the Government in this regard;
- (c) whether the Department of Posts (DoP) has incurred revenue losses in last few years and if so, the details thereof including the income and the expenditure during each of the last three years and the reasons therefor along with the steps taken by the Government to tide over the losses, if any, incurred by the DoP;
- (d) whether the Government proposes to increase the rates of some postal services and products and if so, the details thereof, product and service-wise; and
- (e) whether the Government proposes to set up more e-commerce centres and upgrade the existing ones to cater to the increasing demand of e-commerce parcel centre and if so, the details thereof and the time by which the said centres are likely to be set up?

## ANSWER

## THE MINISTER OF STATE (IC) OF THE MINISTRY OF COMMUNICATIONS & MINISTER OF STATE IN THE MINISTRY OF RAILWAYS (SHRI MANOJ SINHA)

- (a) The State/UT-wise number of Head Post Offices, Sub-Post Offices and Branch Post Offices  functional  in  the  country  are  placed  at Annexure-I. The  Department  of  Posts  has planned to open 166 new Branch Post Offices and 80 Sub Post Offices during the current financial year 2017-18 under the Scheme - 'Rural Business & Access to Postal Network'. The Postal Circle-wise/State-wise allocation of physical targets have not been given so far.

(b) The State/UT-wise details of Computerised Post Offices are placed at Annexure-II. Details of Post Offices not computerised alongwith the reasons for non-computerisation are also given in this Annexure.

(c) Department of Posts takes action, from time to time, to induct technology and upgrade the system to cater to the growing market requirements and to increase revenue earnings. Further, the services and products are also reviewed from time to time to improve the postal services.  Details  of  the  deficit  registered,  including  revenue  and  expenditure,  over  the  last three years are given below:-

| Particulars     |   2014-15 (Rs. in crores) |   2015-16 (Rs. in crores) | 2016-17 (Upto Feb. 2017) (Rs. in crores)   |
|-----------------|---------------------------|---------------------------|--------------------------------------------|
| Revenue Receipt |                   11636   |                  12939.8  | 10292.18                                   |
| Expenditure     |                   17894.6 |                  18947    | 21431.02                                   |
| Deficit         |                    6258.6 |                   6007.18 | 11138.84*                                  |

(*As a result of implementation of 7 th Central Pay Commission Recommendations)

(d) The increase/revision of rates of postal products is an ongoing exercise carried out from  time  to  time.  There  is  no  proposal  to  increase  the  rates  of  premium  Business Development products at present.

(e) Setting up of additional e-Commerce Booking Centres and infrastructure upgradation is an ongoing process which is done to improve operational efficiency and reduce the losses by  providing  modern  handling  equipments  to  handle  e-Commerce  business  with  better efficiency.

Contd…….3/-

Annexure-I

-3List of State/UT- wise Post Offices Functional in the Country

| Sl. No.   | Name of the State/U.T.   |   Head Post Offices |   Sub Post Offices |   Branch Post Offices |   Total |
|-----------|--------------------------|---------------------|--------------------|-----------------------|---------|
| 1         | Andhra Pradesh           |                  59 |               1547 |                  8769 |   10375 |
| 2         | Assam                    |                  19 |                606 |                  3386 |    4011 |
| 3         | Bihar                    |                  32 |               1026 |                  8009 |    9067 |
| 4         | Chhattisgarh             |                  11 |                339 |                  2815 |    3165 |
| 5         | Delhi                    |                  12 |                395 |                   147 |     554 |
| 6         | Gujarat                  |                  34 |               1298 |                  7595 |    8927 |
| 7         | Daman &Diu               |                   0 |                  7 |                    13 |      20 |
| 8         | Dadar&NH                 |                   0 |                  3 |                    38 |      41 |
| 9         | Haryana                  |                  16 |                487 |                  2184 |    2687 |
| 10        | Himachal Pradesh         |                  18 |                451 |                  2319 |    2788 |
| 11        | Jammu &Kashmir           |                   9 |                253 |                  1435 |    1697 |
| 12        | Jharkhand                |                  13 |                448 |                  2655 |    3116 |
| 13        | Karnataka                |                  58 |               1658 |                  7950 |    9666 |
| 14        | Kerala                   |                  51 |               1447 |                  3554 |    5052 |
| 15        | Lakshadweep              |                   0 |                  9 |                     1 |      10 |
| 16        | Madhya Pradesh           |                  43 |                978 |                  7263 |    8284 |
| 17        | Maharashtra              |                  59 |               2053 |                 10491 |   12603 |
| 18        | Goa                      |                   2 |                102 |                   153 |     257 |
| 19        | Tripura                  |                   3 |                 80 |                   627 |     710 |
| 20        | Nagaland                 |                   1 |                 41 |                   287 |     329 |
| 21        | Meghalaya                |                   2 |                 66 |                   422 |     490 |
| 22        | Arunachal Pradesh        |                   1 |                 51 |                   284 |     336 |
| 23        | Manipur                  |                   1 |                 55 |                   645 |     701 |
| 24        | Mizoram                  |                   1 |                 38 |                   351 |     390 |
| 25        | Odisha                   |                  35 |               1169 |                  6971 |    8175 |
| 26        | Punjab                   |                  21 |                704 |                  3087 |    3812 |
| 27        | Chandigarh               |                   1 |                 41 |                     9 |      51 |
| 28        | Rajasthan                |                  48 |               1287 |                  8977 |   10312 |
| 29        | Tamilnadu                |                  93 |               2489 |                  9208 |   11790 |
| 30        | Puducherry               |                   1 |                 29 |                    63 |      93 |
| 31        | Telangana                |                  36 |                825 |                  4974 |    5835 |
| 32        | Uttar Pradesh            |                  72 |               2482 |                 15111 |   17665 |
| 33        | Uttarakhand              |                  13 |                380 |                  2329 |    2722 |
| 34        | West Bengal              |                  45 |               1674 |                  7043 |    8762 |
| 35        | Sikkim                   |                   1 |                 22 |                   186 |     209 |
| 36        | A &NIsland               |                   1 |                 26 |                    73 |     100 |
|           | Total                    |                 812 |              24566 |                129424 |  154802 |

Contd…….4/-4Annexure-II State/UT-wise List of Computerised Post Offices

| Sl. No.   | Name of the State/U.T.   |   Total Number of Post Offices | Total Number of Post Offices Computerised   |
|-----------|--------------------------|--------------------------------|---------------------------------------------|
| 1         | Andhra Pradesh           |                           1595 | 1595                                        |
| 2         | Assam                    |                            625 | 625                                         |
| 3         | Bihar                    |                           1055 | 1055                                        |
| 4         | Chhattisgarh             |                            349 | 349                                         |
| 5         | Delhi                    |                            407 | 407                                         |
| 6         | Gujarat                  |                           1337 | 1337                                        |
| 7         | Daman &Diu               |                              3 | 3                                           |
| 8         | Dadar&NH                 |                              4 | 4                                           |
| 9         | Haryana                  |                            504 | 504                                         |
| 10        | Himachal Pradesh         |                            469 | 469                                         |
| 11        | Jammu &Kashmir           |                            262 | 262                                         |
| 12        | Jharkhand                |                            463 | 463                                         |
| 13        | Karnataka                |                           1714 | 1714                                        |
| 14        | Kerala                   |                           1499 | 1499                                        |
| 15        | Lakshadweep              |                              9 | 9                                           |
| 16        | Madhya Pradesh           |                           1021 | 1021                                        |
| 17        | Maharashtra              |                           2111 | 2111                                        |
| 18        | Goa                      |                            104 | 104                                         |
| 19        | Tripura                  |                             83 | 83                                          |
| 20        | Nagaland                 |                             42 | 42                                          |
| 21        | Meghalaya                |                             68 | 68                                          |
| 22        | Arunachal Pradesh        |                             50 | 49*                                         |
| 23        | Manipur                  |                             56 | 56                                          |
| 24        | Mizoram                  |                             39 | 39                                          |
| 25        | Odisha                   |                           1205 | 1205                                        |
| 26        | Punjab                   |                            726 | 726                                         |
| 27        | Chandigarh               |                             42 | 42                                          |
| 28        | Rajasthan                |                           1335 | 1335                                        |
| 29        | Tamilnadu                |                           2581 | 2581                                        |
| 30        | Puducherry               |                             29 | 29                                          |
| 31        | Telangana                |                            850 | 850                                         |
| 32        | Uttar Pradesh            |                           2553 | 2553                                        |
| 33        | Uttarakhand              |                            393 | 392**                                       |
| 34        | West Bengal              |                           1717 | 1717                                        |
| 35        | Sikkim                   |                             23 | 23                                          |
| 36        | A &NIsland               |                             27 | 27                                          |
|           | Total                    |                          25350 | 25348                                       |

## **************************