Lok Sabha Question No. 211 (STARRED), answered on 2016-11-30
Subject: Professional Approach in Governance
Ministry: PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS
Asked by: KIRTI (JHA) AZAD

## GOVERNMENT OF INDIA MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS

## (DEPARTMENT OF PERSONNEL AND TRAINING)

## LOK SABHA STARRED QUESTION NO. 211

(TO BE ANSWERED ON 30.11.2016)

## PROFESSIONAL APPROACH IN GOVERNANCE

## †*211. SHRI KIRTI AZAD:

Will the PRIME MINISTER be pleased to state:

- (a) the salient features of the National Training Policy;
- (b) whether the general public dealing with the various Government departments is still not  satisfied  with  the  level  of  efficiency,  transparency  and  conduct  of  Government servants despite operation of National Training Policy and if so, the reaction of the Government thereon; and
- (c) whether the Ministry proposes to take further steps to develop professional approach in the functioning of Government Departments and also organise training programmes within the country and abroad so as to inculcate professionalism in them and if so, the details thereof?

## ANSWER

Minister of State in the Ministry of Personnel, Public Grievances and Pensions and Minister of State in the Prime Minister's Office. (DR. JITENDRA SINGH)

(a) to (c):    A statement is laid on the table of the House.

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## STATEMENT  AS  REFERRED  TO  IN  REPLY  TO  PARTS  (a)  TO  (c)  OF  LOK SABHA  STARRED  QUESTION  NO.  *211  ASKED  BY  SHRI  KIRTI  AZAD REGARDING  PROFESSIONAL  APPROACH  IN  GOVERNANCE  FOR  ANSWER ON 30.11.2016

(a) The  National  Training  Policy  (NTP)  was  first  articulated  in  1996  through  a  set  of operational  Guidelines  for  development  of  the  human  resources  of  the  Government.  The Policy was revised in 2012 for empowering the civil servants with the skills, knowledge and behaviour required to meet the challenges and complex environment created due to enormous economic, social and technological changes, over the period, in the country and globally. The National Training Policy, 2012, inter-alia , provides for:

- Shift from rule based Personal Administration to competency based Strategic Human Resource Management (SHRM).
- Training for all civil servants to equip them with the competencies for their current or future jobs  at the time of their entry into service and at appropriate intervals in the course of their careers.
- Actual  improvement  in  performance  of  the  civil  servants  as  success  indicator  of training.
- Clear  role  of  Ministry/Department  to  adopt  a  Systematic  Approach  to  Training  by appointing a Training Manager; Creating a Training Cell; developing Cadre Training Plans  (CTPs)  and  Annual  Training  Plan;  Allocating  appropriate  funds;    induction training to new entrants and organization of 'On the Job' and 'In-house' training.
- Clear role for Training Institutions.
- Continued  development of  cadre  of  trainers  on  training  techniques  and  in  different sectoral and functional specialization.
- Continuation and strengthening of foreign training programme to provide exposure to civil servants to the global experiences and best practices.
- Allocation of 2.5% of salary budget for training purpose.
- Formulation of training policies by each State for its employees on the lines of NTP 2012.
- (b) The satisfaction level of general public vis-à-vis efficiency, transparency and conduct of Government servant is based on a number of other factors besides training, such as, simplification  of  rules,  use  of  e-governance,  putting  in  place  a  suitable  grievance redressal mechanism and other administrative reforms. Therefore, assessment of level of public satisfaction as an impact of National Training Policy, in abstraction, is not possible.  Moreover, Department has not received any  feedback  from general public about the ineffectiveness of training.
- (c) The need of training is constantly reviewed along with the need for various training programmes  within  the  country  and  abroad  with  a  view  to  dropping  programmes which  are  not  found  effective  and  including  new  programmes  as  and  when  it  is necessary.

In order to fulfill  mandate of National Training Policy, Department of Personnel & Training  is  sponsoring  following  domestic  and  foreign  short-term  and  long-term training  programmes  to  develop  a  professional,  responsive,  efficient  and  impartial civil servant:

- Mid-Career  Training  Programme  (MCTP)  for  IAS  and  Central  Secretariat officers.
- Foreign training programme under Domestic Funding of Foreign Training (DFFT) scheme for Government Officers belonging to IAS, CSS, and State Civil Services and for other group A officers working under the Central Staffing Scheme.

- In-Service Training Programme of one-week duration in various ATIs/CTIs/Other Premier  Training  Institutes  for  officers  of  All  India  Service,  Central  Secretariat Service and officers working under the Central Staffing Scheme.
- Advanced Professional Programme in Public Administration (APPPA) for officers of All India Services, Central Services and State Civil Service.
- Joint Civil Military (JCM) programme on National Security for officers from the Civil Services,  Armed Forces and the Para-Military forces.
- Long-Term Domestic Post Graduate programmes in Public Policy  for  All India Services,  Central  Services,  State  Civil  Service,  Non-  State  Civil  Service  and faculty of State ATIs.
- Short  term  training  programmes  for  State  Government  employees  on  various thematic areas through State Administrative Training Institutes.
- Induction Training for Central Government Employees.
- Trainers  Development  Programme  on  training  techniques  for  development  of cadre of trainers.
- Induction Training Programme for frontline functionaries of State Governments.

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