Lok Sabha Question No. 72 (STARRED), answered on 2017-02-07
Subject: National Policy for Senior Citizens
Ministry: SOCIAL JUSTICE AND EMPOWERMENT
Asked by: RANGASWAMY DHRUVANARAYANA

## GOVERNMENT OF INDIA MINISTRY OF SOCIAL JUSTICE AND EMPOWERMENT LOK SABHA

STARRED QUESTION NO. +*72 TO BE ANSWERED ON 07.02.2017

## NATIONAL POLICY FOR SENIOR CITIZENS

*72. SHRI R DHRUVA NARAYANA:

## Will the Minister of SOCIAL JUSTICE AND EMPOWERMENT be pleased to state:

- (a) whether atrocities on Senior Citizens are on the rise in the country;
- (b) if so, the details thereof and the reasons therefor;
- (c) the corrective steps taken/proposed to be taken by the Government in this regard;
- d) whether the Government proposes to come out with & National Policy for Senior Citizens and if the details and salient features of the said policy; and SO,
- (e the time by which the said policy is likely to be implemented in the country?

## ANSWER

## MINISTER OF SOCIAL JUSTICE AND EMPOWERMENT (SHRI THAA WARCHAND GEHLOT)

- (a) to (e) A Statement is laid on the Table of the House.

*****

## Statement referred to in reply to Parts (a) to (e) of Lok Sabha Starred Question No. 72 to be answered on 07.02.2017

- (a) & (b): As per the information provided by Ministry of Home Affairs, the National Crime Record Bureau (NCRB) a total of 18,714 cases and 20,532 cases were reported under crimes against senior citizens (above 60 years) during 2014 and 2015 respectively, showing an increase of 9.7% during 2015 over 2014, State/UT wise cases reported under crimes committed against senior citizens (60 years & above) during 2014-2015 is enclosed at Annexure-[
- (c): As per the information provided by Ministry of Home Affairs, as per the Seventh Schedule to the Constitution of India, 'Police' and 'Public Order' are State Subjects and as such, the primary responsibility of prevention, detection, registration, investigation and prosecution of crime, lies with the State Governments/ Union Territory Administrations Ministry of Home Affairs has issued two detailed advisories dated 27.3.2008 and 30.8.2013 to all State Governments/UTs Copies of the Advisories dated 27.3.2008 and 30.08.2013 are placed at Annexure-II and Annexure-III respectively.
- (d) & (e}: The   existing National on Older   Persons   (NPOP) was announced in 1999 to reaffirm the commitment of the Government to ensure the well of the older persons Keeping in view the changing demographic pattern, socio-economic needs of the senior citizens, social value system and advancement in the field of science and technology over the last decade, a new National Policy for Senior Citizens is under finalization to replace the NPOP-1999. Policy being

Annexure State/UT wise Cases Reported (CR); Persons Arrested (PAR); Cases Chargesheeted (CS) Persons Charge Sheeted (PCS) Cases

Convicted (CV) and Persons Convicted (PCV) under crime against senior citizens during 2014-2015

|                     |       |       |       |       |     |      | 2015   | 2015   | 2015   | 2015   | 2015   | 2015   |
|---------------------|-------|-------|-------|-------|-----|------|--------|--------|--------|--------|--------|--------|
| State/UT            | CR    | PAR   | CS    | PCS   | CV  | PCV  | CR     | PAR    | CS     | PCS    | CV     | PCV    |
| Andhra Pradesh      | 1852  | 1821  | 1117  | 1449  | 124 | 155  | 2495   | 2283   | 1572   | 1761   | 213    | 236    |
| 2 Arunachal Pradesh |       |       |       |       |     |      |        | 8      |        |        |        |        |
| 3/Assam             |       |       |       |       |     |      | 17     | 18     | 10     | 17     |        |        |
| Bihar               | 496   | 711   | 391   | 596   |     |      | 404    | 508    | 360    | 505    | 1C     | 15     |
| 5[Chhattisgarh      | 833   | 1155  | 736   | 1107  | 74  | 103  | 1077   | 1397   | 939    | 1431   | 157    | 215    |
|                     | 73    | 58    | 36    | 58    |     |      | 59     | 52     | 38     | 41     | 0      |        |
| 7 Gujarat           | 372   | 465   | 255   | 404   |     |      | 195    | 290    | 185    | 329    |        |        |
| 8]Haryana           | 310   | 417   | 201   | 402   |     |      | 306    | 252    | 180    | 246    | 18     |        |
| 9 Hirnachal Pradesh | 188   | 254   | 138   | 2261  |     |      | 159    | 287    | 145    | 292    |        |        |
| 10  Jammu & Kashmir |       |       |       |       |     |      |        |        |        |        |        |        |
| 11 Jharkhand        | 12    | 12    | 11    | 12    |     |      |        |        |        |        |        |        |
| 12 Karnataka        | 642   | 791   | 355   | 576   |     |      | 742    | 856    | 540    | 879    |        | 9      |
| 13 Kerala           | 758   | 840   | 582   | 755   |     | 30   | 551    | 613    | 463    | 605    | 28     |        |
| 14]Madhya Pradesh   | 3438  | 5556  | 3156  | 5466  | 128 | 208  | 3456   | 5739   | 3304   | 5825   | 407    | 749    |
|                     | 3981  | 4283  | 1973  | 3257  | 79  | 96   | 4561   | 5062   | 2306   | 4130   | 115    | 142    |
| 16]Manipur          | 14    |       |       |       |     |      | 16     |        |        |        |        |        |
|                     |       |       |       |       |     |      |        |        |        | 5      |        |        |
| 18/Mizoram          |       |       |       |       |     |      |        |        |        |        |        |        |
| 19 Nagaland         |       |       |       |       |     |      |        |        |        |        |        |        |
|                     | 383   | 437   | 255   | 430   |     |      | 423    |        | 375    | 443    |        |        |
| 21 Punjab           | 158   | 212   | 82    | 122   |     | 11   | 87     | 135    | 80     | 150    | 23     | 40     |
| 22 Rajasthan        | 1034  | 994   | 615   | 994   | 26  | 45   | 685    | 578    | 339    | 578    | 61     | 101    |
| 23 Sikkim           |       |       |       |       |     |      |        | 3      | 3      |        | 2      |        |
| 24/Tamil Nadu       | 2121  | 2454  | 1054  | 1337  | 198 | 223  | 1947   | 2492   | 1499   | 1867   | 409    | 500    |
| 25 [Telangana       | 422   | 447   | 196   | 285   | 14  | 15   | 1519   | 960    | 797    | 931    | 99     | 102    |
| 26| Tripura    |       |       | 3     | 5     |     |      | 12     |        |        | 8      |        |        |
| 27 Uttar Pradesh    | 420   | 993   | 349   | 871   | 40  | 116  | 370    | 966    | 325    | 830    | 41     | 95     |
| 28 Uttarakhand      |       |       |       |       |     |      | 5      |        | 3      | 3      |        |        |
| 29]West Bengal      | 118   | 2419  | 61    | 2670  |     |      | 125    | 149    | 80     | 105    |        |        |
| TOTAL STATE(S)      | 17652 | 24342 | 11578 | 21034 | 735 | 1021 | 19239  | 23186  | 13570  | 21003  | 1597   | 2272   |
| 30 A & N Islands    | 12    | 17    | 10    | 15    |     |      | 12     | 11     |        | 9      |        |        |
| 31/Chandigarh       | 13    | 15    |       |       |     |      | 26     | 25     | 24     | 36     |        |        |
| 32/&N Haveli        |       |       |       |       |     |      |        |        |        |        |        |        |
| 33 Daman & Diu      |       |       |       |       |     |      |        |        |        |        | 0      |        |
| 34 Delhi UT         | 1021  | 722   | 189   | 203   | 16  | 17   | 1248   | 385    | 271    | 347    | 41     | 57     |
| 35 akshadweep       |       |       |       |       |     |      |        |        |        |        | 0      | 0      |
| 36]Puducherry       | 16    | 40    | 14    | 37    |     |      |        |        | 310    | 398    | 1 52   | 71     |
|                     | 1062  | 794   | 216   |       | 18  | 19   | 1293   | 429    |        |        | 1649   | 2343   |
| TOTAL (ALL INDIA)   | 18714 | 25136 | 11794 | 21292 | 753 | 1040 | 20532  | 23615  | 13880  | 21401  |        |        |

Source: Crime in India

Note: Disposal of cases/persons by police/courts during the year may includes previous year pending case/persons

To

Chief Secretaries of all State Governments/ UT Administrations.

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2 MN 208

## Subject: Implementation of the National Policy on Older Persons-follow up action, regarding:

Sir ,

1 am directed to state thal the &nual meeting ol the Ministerial (NPOP), chaired by the Secretary, Ministry of Social Justice and Empowerment(MSJE), was held on 07.2.2008, during which the Committee reviewed the status of the implementation of Annual Plan of Action 2007 2008 and proposed some new action points [or the next Annual Action Plan under NPOP. Inter-

- 2 clatec 24.10,2005, had issuecl a detailed   advisory to Stale Governments regarcli under the NPOP for 2005-06 requiring action by the State Governments and UT Administrations We have since received feedback ing
3. The Action Points of the next Annual Action Plan reiterates the need for immediate efforts by the State Governments towards elimination of all forms of neglect, abuse and violence against older Persons, and creation of support services to address the abuses older persons, also include development of irstitutionall framework for protecting the interests 0l the elderly in case of clisaster. against They
4. support to oller persons due to various social and econoric reasons hnes made them the soft targets of criminals and fraudulent dealings, physical and emotional abuse (sometires even and relativesl, deprivation ofl inheritace rights widows etc. The State Governments have , no doubt, raken scVeral and checking violation of their rights The Inter Ministerial Comrnittee for implementation of the NPOP; however observed that these achievements could not ters,

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## Ministry of Home Affairs CS Division

New was, lherefore , felt necessary chat a matrix of monitorable parameters older persons.

- at lhc Annexure measures\_Suggested targets and\_suggested\_agencies\_responsible for achieving the Action Plan obiectives and the monitoring Indicators for measuring the
- 6\_ The State Governments are' welcome more stringent targets s0 dlesire and also decidle (n the agency which will be: responsible for implementing and monitoring the mcasures. iay please be madle to ensure achievement of the objectives of the Action Plan\_ they
- 7 Status Report (or yOur State may kindly be prepared of tthe measures already taken anc apprisecl to this Ministry. also requestedl that sel ray   kindly bc apprised to this Ministry quarterly. The Report for the first quarter of 2008-09 may kindly be sent by 15th July, 2008.

Thanking you,

Tel: No. 233092630

|                                                                                                                                             |                                            | Targets (Suggested)   | Responsible           |                |
|---------------------------------------------------------------------------------------------------------------------------------------------|--------------------------------------------|-----------------------|-----------------------|----------------|
| Measures (Suggested                                                                                                                         | AlL such areas may identified by 2008 May: |                       | Agency Sp of Districi |                |
| 1. crime prone pockelsl localities by.older persons:                                                                                        | Each distriet                              |                       |                       | Repart from el |
| 2.Seusitisatior: persannel regirding older persons                                                                                          |                                            |                       |                       |                |
| (singk: coupkc udet ech staticn (b) Senic Police Oflicers {0 inspect to older  persons in police stations enstre are regularly updated they | egiswation lo be comp                      |                       | ahoe SHO              |                |

| along with a Community/ NGO member: t0 the residences 0l older persons alane Ofticers t0 also periodically interact with older persons alone living tiving   | Visits should be @t,least once week Meetings iay be held six - monthlv   | Beal Const- able SHO ancl ahvve   | staltion held district #isc"   |
|--------------------------------------------------------------------------------------------------------------------------------------------------------------|--------------------------------------------------------------------------|-----------------------------------|--------------------------------|
| 5. Sel up Senior Citizens' Special Cell at State and Districl Police Headquarters t0 coordinate and monitor safety and security of older perscns.            | Set up State level cell and cells in rulnerable dlstricts in 2008-09     | DGP SP                            | and                            |
| 6. Ser up 2447 Senior helplines requiredl based on population of senior citizens)                                                                            | Set up tQHl free lineks) at State headquarters 69                        | DGP                               |                                |

| 7.Establish Community Polieing Progranxmes in areas with high proportion of oldet persons                                                                                                                                                                     | Establish programine in 2 mOSI vulnerable areas in the district             | Sp   | Numher o established   |
|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|-----------------------------------------------------------------------------|------|------------------------|
| 8,Issue Dos anc Don ts Guidelines for older persons Lo be folloned by them for home seeurity measures. while reeruiting servants. while dealing with salespersins. while going Oul shopping OF bank ele . and distribute leaflets of" guidelines andtor media | [sste guidelines by June.2008 and circulate them in the vulnerable district |      | group                  |
| sensitisalicn programmes frolder persons about police helplines: dos and guidelines: legal aid facilities: elc available specially for (hem                                                                                                                   | least one prwgramme per districl                                            |      |                        |
| Identitication of 10 NGOs experienced in the tield eonsuhing and coerdinating repuled                                                                                                                                                                         | identilied b1 June. 2008 and interaction meetings held month                |      | with them              |

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| 1L.SHOs t0 regularly visit Old age homes. il any. within his being faced by the inhabitants                                             | At least one visit per month                         | SHO                 | month                      |
|-----------------------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------|---------------------|----------------------------|
| 12.Prompt atlendance t0 complaints by olcler 0f harassment; deception ete. anc sgainst (hem                                             | Shortest possible tinie depending upon the complaint | AIl levels          | received and timc disposal |
| 13.Senior Palice Officers L0 periodically inspect investigations ol cascs 0f hy oldler persons or crimes against them                   | One inspection per quarter                           | level above SHO Any | done                       |
| 14,Establish Advisory Bodies o/ cilizens at Statc/Distriet level which would periodically interact with (le police regarding salety and | Advisory Bodies sel UP by September , 2008           | DGP                 | Number of Such             |

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To

Slr,

## No. 15011/129/2010 (CF-104307) sc/st CELL GOVERNMENT OF INDIA MINISTRY OFHOME AFFAIRS (CENTRE STATE DIVISION)

New Delhi, the 30th August, 2013

- 1) The Chief Secretaries of all State Governments/UT Administrations
- 2) Administrator of Dadra Nagar Haveli, Daman & Diu and Lakshadweep

## Subject; Protection of Life and Property of Senior Citizens

An advisory dated October 2005 had been previously been sent by the Home Ministry regarding the implementation of the National on Old People (NPOP 1999)1\_ The advisory advises States/UTs to ensure that life and property of senior citizens (i.e those beyond 60 years) is fully protected: 24th Policy

2. In recent decades, the supporting mechanisms of the family and the responsibility of the young to look after the elderly have weakened due to underlying societal changes such as emigration of the young, lower fertility levels, increased life expectancy and the appearance of the nuclear family etc A study conducted by the BPR&D (September 2009) of the four metros showed that there are a number of problems in the manner of providing safety and security to elderly: The revised National Policy on Senior Citizens 2011 (NPSC)? has also adopted a fresh approach regarding the issues related to the elderly: A National Conference on Ageing had been organised by the Ministry of Social Justice and Empowerment (MOSJE) on the 6th November, 2012 in this regard. Based on the deliberations there the Ministry of Social Justice and Empowerment has drawn upon a set of recommendations for a more effective implementation of various programmes for the welfare of the senior citizens.
2. 4 The MOSJE had taken up the enactment of the Maintenance and Welfare of Parents and Senior Citizens Act, 2007. The Act envisages that the State Governments shall prescribe a comprehensive actlon plan for providing protection of life and property of senior citizens [Section 22(2)|.
3. 5 In view of the particular vulnerability of the elderly to crime, special crime control measures for elderly include:
- a) Review existing Policing Arrangements: Police set-up of each metro/state headquarter should be urgently reviewed to reorganise it to make it better to face its current and future challenges and to meet the expectations of the people. This will automatically improve security for all including elderly: At present, the police in some of the Police Stations in metro/state headquarter are over stretched, The Police Headquarters should ensure that each Police Station has a Security Scheme for the protection of the elderly in the context of local requirements which should be updated regularly: These should, inter provide for patrolling, both during and night. Police should extra functional and supervisory staff needed for enforcing the scheme: Police   should maintain and regularly update the data base about the elderly and obtain feedback about security arrangements in force for the elderly: Police personnel should also be given training and re-orientation in dealing with and taking care of elderly. Security and placement agencies shouid be co-opted and encouraged to provide guards and domestic help having skill for taking care of the elderly. should be cleared from security angle so that well-to-do senior citizens; who are at greater security risks, can have qualified and reliable personal and security staff. Police should organise special drives for verification of the antecedents of servants, drivers and other domestic help as also of tenants\_ Each   police head quarters and each district   police   office of the metro/state headquarter  should have a Senior Citizen Cell and Toll-Free Help-lines and an interactive Web-Site to enable easy interaction should be available. Enquiries should be held to fix responsibility for lapses whenever serious incidents of crime against elderly take place and suitable remedial measures/ action should be instituted/ taken in the light of the result of these enquires. At the same time, police personnel and members of the public who help in prevention and detection of crime against elderly should be handsomely rewarded/ recognised. alia , day get They
- b) Strengthening Community Policing: More effective development of police-public relationships is necessary. Issues like registration with police of senior citizens living alone for exercising extra vigilance In relation to them, strengthening of the beat police system, more frequent visits of beat constables, police patrol vans and volunteers from local communities, enrolled as speclal police officers for those who are alone or with spouses, foot patrolling both during daytime and night etc should be taken There should be more frequent interaction between the living police up,

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and the residents of the area, Police could Community Liaison Groups which can organize volunteers to pay regular visits to senior citizens to attend to their emotional needs and to run errands for them. Neighbourhood Watch Schemes can be setup Involving RWAs, Senior Citizen' $ neighbourhood watch schemes, setup

- c) Engaging the Resident Welfare Associations (RWAs): Sensitisation of people/RWAs regarding safety measures is necessary: RWAs could play an active role in resolving minor disputes in which senior citizens are involved; they should convince senior citizens to follow police advisories concerning safety and security matters, verification of antecedents of their domestic help ad tenants, and registration with police and they should also help senior citizens to organise their own area security. They could regulate entry of outsiders including casual workers, vendors and tradesmen in their premises more effectively. RWAs could provide a panel of security verified electricians, plumbers and their  premises and have   arrangements with registered firms/ placement agencies for providing reliable domestic help to the houses in their premises:
- d) Creation of Self Help Groups: Mobilisation of members of the public, RWAs, NGOs, youth clubs, and women groups could help senior citizens to organise their own groups/ organisations involving persons from different walks of Ilfe like doctors, lawyers, security experts, etc. so that their expertise can be of use to them in solving their problems mutually ad for providing emotional support to lonely citlzens; and State Governments could partly fund senior citizens groups/ organisations by encouraging setting up of senior citizens organlsations,
- e) Need for greater awareness: There is a need to introduce Literacy Programmes for older persons, which would reduce their vulnerability to exploitation: Thls would also help in strengthening their knowledge of their   rights, access to entitlements and services, capacity to overcome discrimination ability to resist violence though appropriate Do's and Don'ts. Information and education material (IEC) relevant to the Ilves and security of older people should be developed and translated in local languages and widely disseminated. School Curricula  should Include and

material that inculcates sensitivity and values, which promote proper attitude for care and respect for elderly and develop skills for giving care and emotional support to elderly ad aids the sensitisation of the younger generation,

7. All the StatesUTs are advised to consider adopting the measures elucidated above and any additional measure that is required for the effective management of crime against the elderly: An template for the monltoring of the action plan has been provided in the Annexure to this advisory for which information may be sent on a quarterly basis. Action taken may kindly be intimated. The receipt of the letter may please be acknowledged:

Yours falthfully,

(S Suresh KUMAR) Joint Secretary (CS)

Telefax: 23438100

E mail: jscs@nicin

also for information and necessary action to: Copy

- All State Governments and Unlon Territories Principal Secretary/Secretary (Home)
- ii, The DGs of all State Governments/UTs.
- iii, Director General BPR&D
- iv,  Secretary, Minlstry of Social Justice and Empowerment

(S. Suresh KUMAR)

Joint Secretary to Govt: of India

## MONTORING QE ACTION PLAN

| S.No.   | Measures (Suggested)                                                                                                                              | Monitoring Indicators (to be indicated Quaterly)                                                                          |
|---------|---------------------------------------------------------------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------|
| 1       | Identification of crime prone pockets/localities inhabited by older persons                                                                       | For a list of registered Senior Citizens upto the last date of the quarter, Information may please be given in Format A_  |
| 2       | Sensitization workshops for police personnel regarding safety and security of older persons                                                       | No. of workshop held by different districts in the quarter may be indicated:                                              |
| 3,      | (a) Registering old persons   (single or couple) alone under each police station of identified crime prone area living                            | Police Statlon wise list of  registered   Senior Citizens (upto the last date of the quarter) is to be given In Format B_ |
|         | (b) Senlor Police Officers to periodically inspect the registers related to older persons In police stations to ensure they are regularly updated | No. of inspections done district-wise are as follows:                                                                     |
| 4       | (a) Regular visits of the beat staff with a Community NGO members to the residences of older persons alone; along living                          | No. of visits made under each police station is to be given in Format C.                                                  |
|         | (b) Senior Police Officers to also periodically interact with older persons alone living                                                          | No. of meetings held district/zone-wise in the last quarter are as follows:                                               |
| 5       | Set up Senior Citizens' Special Cell at State and District Police Headquarters to coordinate and monitor safety and security of older persons     | Date of notifications and date f from which functioning started to be given:                                              |
| 6       | Set up 24x7 Senlor Citizens' toll free Helpline(s) (DGP to decide number of Helplines required based on population of senlor citizens             | Toll free no. started and call outcomes could be given,                                                                   |
|         | Establish   Community Pollcing Programmes in areas with high proportion of older persons                                                          | Details of the programmes initiated and their activities could be given                                                   |

| S.No.   | Measures (Suggested)                                                                                                                                                                                                                                                | Monitoring Indicators (to be indicated Quaterly)                                             |
|---------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------|
| 8.      | Issue Dos & Don'ts Guidelines for older persons to be followed by them for home security measures; while   dealing with salespersons, while going out shopping or walking or to the bank etc and distribute leaflets of  guidelines and or advertise through media. | Police should  issue the same and   publicise through their web-sites as well as thro' media |
| 9       | Organize sensitization programmes for older persons about police helplines, Dos & Don'ts guidellnes, legal aid facilities, etc available                                                                                                                            | No. of meetings held district/zone-wise in the last quarter are as follows;                  |
| 10,     | Identification of reputed NGOs experienced in the field and consulting and coordinating with them whenever necessary.                                                                                                                                               | No. of NGOs identified and their activities in the quarter                                   |
| 11.     | SHOs to regularly visit old age homes If any, within his jurisdiction to apprise himself of problems being faced by the inhabitants.                                                                                                                                | No. of visits made to the old age homes (number)                                             |
| 12_     | Prompt attendance to complaints by oider of harassment; deception etc. and cases of crimes against them:                                                                                                                                                            | No. of complaints received, no. disposed, no: referred to other authorities etc.             |
| 13.     | Senior Police Officers to periodically inspect progress of investigations of cases of complaints by older persons or crimes against them;                                                                                                                           | No. of inspections done district/zone-wise in the last quarter are as follcws:               |
| 14      | Establish advisory bodies of prominent senior citizens at State District level which would periodically interact with the police regarding safety and security of older persons                                                                                     | Date of notification and datels) of meetings held by the advisory boards                     |

SL

NO

SL

DISTRICT/ZONE WISE SENIOR CITIZENS IN\_

AS ON

DISTRICT{ZONE

TOTAL NO: OF SR; CITIZENS

## AGE-WISE CLASSIFICATION OF SENIOR CITIZENS

DISTRICT/ZONE

TOTAL NO. OF SR: CITIZENS

POLICE STATION WISE SENIOR CITIZENS IN DISTRICT/ZONE AS ON

DISTRICT/ZONE

| SL NO   | POLICE STATION   | TOTAL NO. OF SR: CITIZENS   |
|---------|------------------|-----------------------------|

FORMAT C POLICE STATION WISE VISITS OF BY BEAT STAFF TO SENIOR CITIZENS IN\_ DISTRICT /ZONE AS ON

DISTRICT/ZONE

| SL NO   | POLICE STATION   | TOTAL NO, OF SR. CITIZENS   | ViSITS BY BEAT CONSTABLES   |
|---------|------------------|-----------------------------|-----------------------------|

FORMAT B