# Privacy Statement (UK)

_This privacy statement was last updated on November 3, 2023 and applies to citizens and legal permanent residents of the United Kingdom._  
  


In this privacy statement, we explain what we do with the data we obtain about you via https://www.wvfest.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  * we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  * we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  * we first request your explicit consent to process your personal data in cases requiring your consent;
  * we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  * we respect your right to access your personal data or have it corrected or deleted, at your request.



If you have any questions, or want to know exactly what data we keep of you, please contact us.

## 1\. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

### 1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  * A first and last name
  * An email address
  * IP Address



The basis on which we may process these data is:

Upon the provision of consent.

Retention period

Upon termination of the service we retain this data for the following period: Indefinitely.

### 1.2 Payments

For this purpose we use the following data:

  * A first and last name
  * A home or other physical address, including street name and name of a city or town
  * An email address
  * A telephone number
  * IP Address



The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party. 

Retention period

Upon termination of the service we retain this data for the following period: Indefinitely.

### 1.3 Newsletters

For this purpose we use the following data:

  * A first and last name
  * An email address



The basis on which we may process these data is:

Upon the provision of consent.

Retention period

Upon termination of the service we retain this data for the following period: Indefinitely.

### 1.4 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  * A first and last name
  * A home or other physical address, including street name and name of a city or town
  * An email address
  * A telephone number
  * IP Address



The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party. 

Retention period

Upon termination of the service we retain this data for the following period: Indefinitely.

### 1.5 Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

  * IP Address
  * Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  * Geolocation data



The basis on which we may process these data is:

Upon the provision of consent.

Retention period

Upon termination of the service we retain this data for the following period: 26 Months.

### 1.6 Deliveries

For this purpose we use the following data:

  * A first and last name
  * A home or other physical address, including street name and name of a city or town
  * An email address
  * A telephone number
  * IP Address



The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party. 

Retention period

Upon termination of the service we retain this data for the following period: Indefinitely.

## 2\. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

Processors

**Name:** Postmark  
**Country:** United States  
**Purpose:** Delivery of Transactional Email  
**Name:** Stripe  
**Country:** United States  
**Purpose:** Process Credit Card Transactions  
**Name:** Google  
**Country:** United States  
**Purpose:** Track Website Performance  
**Name:** Meta  
**Country:** United States  
**Purpose:** Measure Effectiveness of Facebook Ads  


## 3\. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

## 4\. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

## 5\. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

## 6\. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

## 7\. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

## 8\. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  * You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  * Right of access: You have the right to access your personal data that is known to us.
  * Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  * If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  * Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  * Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.



Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

## 9\. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner's Office:

  
Wycliffe House  
Water Lane  
Wilmslow  
Cheshire  
SK9 5AF

  
Jersey Office of The Information Commissioner  
2nd Floor 5 Castle Street  
St. Helier  
Jersey  
JE2 3BT

  
St Martin’s House  
Le Bordage  
St. Peter Port  
Guernsey  
GY1 1BR

## 10\. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

## 11\. Contact details

Walnut Valley Association  
918 Main  
PO Box 245  
Winfield, KS 67156  
United States  
Website: https://www.wvfest.com   
Email: hq@wvfest.com   
Phone number: 620-221-3250

## Annex

### WooCommerce

We collect information about you during the checkout process on our store. 

#### What we collect and store

While you visit our site, we’ll track: 

  * Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  * Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  * Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site. You can learn more about our use of cookies on the site here: https://www.wvfest.com/opt-out-preferences/ When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details. We’ll use this information for purposes, such as, to: 

  * Send you information about your order
  * Respond to your requests, including refunds and complaints
  * Process payments and prevent fraud
  * Comply with any legal obligations we have, such as calculating taxes
  * Improve our store offerings

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them. 

#### Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access: 

  * Order information like what was purchased, when it was purchased and where it should be sent, and
  * Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you. 

#### What we share with others

We share information with third parties who help us provide our orders and store services to you; for example -- 

##### Stripe

Information shared with a payment provider to process payments includes name, email, address, phone, city, state, zip, unique payment identifier, and payment provider identifier. 

##### WooCommerce Shipping & Tax

For payments, we send the purchase total, currency and customer’s billing information to the respective payment processor. Please see the respective third party’s privacy policy (Stripe’s Privacy Policy and PayPal’s Privacy Policy) for more details. For automated taxes we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information. For checkout rates we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to the carrier directly or via EasyPost, depending on the service used. For shipping labels we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests. 

### Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress from Complianz to collect records of consent. For this functionality your IP address is anonymized and stored in our database. For more information, see the Complianz Privacy Statement.

## About the Festival

The Walnut Valley Association was formed in 1972, with its sole purpose to produce the Walnut Valley National Guitar Flat-Picking Championships Festival, also known as the Flat-Picking Championships, now known as the “Walnut Valley Festival” or simply “Winfield” to the long time attendees.

Still the third week-end in September, in Winfield, Kansas, at the Winfield Fairgrounds, the Walnut Valley Festival has long prided itself on being educational as well as enjoyable, but most of all, the Festival is a homecoming. And a homecoming not just because of the music and how folks act, but a coming home to a place in the soul and the heart with a spirit of celebration.