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The Green Bay Phoenix Ticket Office conducts ticketing for five Phoneix sports: men's basketball, women's basketball, men's soccer, women's soccer and volleyball. Attendance to all other home events is free to the public unless otherwsie noted.  
  
**Contact Information**  
**Hours:** 8:30 a.m. to 5:00 p.m., Monday - Friday  
**Phone:** 920.465.2625  
**Email:** phoenixtickets@uwgb.edu   
  
**Location and Mailing Address**  
Green Bay Phoenix Ticket Office  
Kress Events Center  
2420 Nicolet Drive  
Green Bay, WI 54311  
Everyone age 2 and older must have a ticket to enter a Phoenix event. Any child under 2 sit in the lap of a parent or guardian and may not occupy a seat.  
  
All tickets should be treated like cash. The Green Bay Phoenix Ticket Office is not responsible for any tickets that are lost. Please contact the ticket office if you have any questions regarding lost or destroyed tickets.  
Payment for season tickets can be made in cash, by check payable to UW-Green Bay, or charged to VISA, MasterCard, Discover or American Express. No refunds or exchanges are made unless an order cannot be filled.   
  
Single game ticket sales can be paid for in cash, by check payable to UW-Green Bay, or charged to VISA, MasterCard, Discover or American Express.  
Men's and women's basketball season ticket holders can exchagne unused season tickets for a future regular season game.  
Season-by-season some games may not be elligable for exchange.  
  
To take advantage of this program: 

  * The tickets must be in your name; they are not transferable from another season ticket holder
  * The exchange may be done in advance if you know you’ll miss an upcoming game
  * The exchange may be done after a missed game
  * The exchange must be arranged in person by bringing the unused tickets to the Resch Center or Kress Center box office or to University Ticketing Servces - located in the Univesrity Union, during regular business hours
  * The exchange cannot be done within one hour of a basketball game to avoid inconvenient delays
  * The box office will verify the ticket status through information encoded on the bar code on the ticket(s) involved and will issue you tickets as close to your seats as possible, based on availability. The box office will request your customer number – found at the top of the address “ticket” in the window flap or front of the envelope your tickets arrived in. Please save the address ticket or record your customer number
  * If you miss a game, all tickets can be exchanged. If you use some of the tickets for a game, the remainder can be exchanged

Please feel free to contact the Green Bay Phoenix Ticket Office for assistance.  
Season Ticket Trasfer Request and Policy (PDF)  
  
Priority Points Transfer Request and Policy (PDF)  
**Kress Center**  
If you or a companion need to sit in a special needs or ADA accessible area in the Kress Center, you need to purchase tickets in person or by phone and complete the below form. Special needs tickets are not yet available online.  
  
Kress Center Accessible Seating Request and Policy (PDF)  
  
**Kress Center**  
You may take any of the following routes: 

  * From Nicolet Drive, turn onto South Circle Drive, and left onto Lab Sciences Drive.
  * From the Bay Settelment Road entrance, turn onto Leon Bond Drive, left onto South Cirle Drive, and right onto Lab Sciences Drive.
  * From Scottwood Drive, turn onto East Circle Drive and continue on as it becomes South Circle Drive. Turn right onto Lab Sciences Drive.

**Resch Center**  
Event parking is located at Lambeau Field and the lot can be accessed from Lombardi Avenue or Oneida Street. At times the Resch Center, Brown County Veterans Memorial Arena and Shopko Hall hold events at the same time, so please plan your time accordingly. Handicapped parking is available in the Gold Lot with limited additional handicapped parking in the U.S. Cellular Lot (formerly the Blue Lot). A Department of Transportation disabled parking pass or license plate is required to use these lots.