# Tour operators dismayed over sudden entry visa hike

A tourist group visits the Roman city of Jerash. The government has decided to raise entry visa fees from JD20 to JD40 for tourist groups staying in Jordan for 24 hours or less (File photo) 

**AMMAN** — Tour operators on Tuesday expressed shock over a decision announced overnight to raise entry visa fees to the Kingdom from JD20 to JD40, noting that this will negatively affect their business.

In interviews with The Jordan Times, they said they were informed of the decision only one day before it went into effect on April 1.

“Sudden decisions affect our credibility with travel agents that we deal with abroad and will negatively affect incoming tourism,” said Mohammad Samih, tour operator and former president of Jordan Inbound Tour Operators Association.

“The industry is already suffering, and we couldn’t attract the tourists who used to visit the regional countries that are now affected by turmoil,” Samih noted, adding that this is because Jordan is an expensive destination and the further rise in visa fees will be a “disaster”.

Fadi Areish, CEO of Al Thuraya Travel and Tours, agreed with Samih.

“Although the decision to increase visa fees was issued on March 27, we were told about it on March 31,” Areish told The Jordan Times over the phone, adding that there will be financial losses, but this is not as important as loss of credibility.

Such sudden decisions will affect the country’s credibility among tour operators abroad who “expressed this when we told them about the hike”.

Areish pointed out that this is not the first time that sudden decisions have been taken which affected the industry.

“Raising the entry fees four years ago and the sales tax on hotels from 8 per cent to 16 per cent were shocking decisions as well,” he noted, adding that contracts have been already signed with tour operators abroad and any extra fee will be paid by the offices in Jordan.

Areish stressed that he does not object to raising visa fees, but to the “sudden decision”.

The decision prompted Jose Sleeba, director of Royal Omania Tours in India, to cancel trips he had organised to Jordan.

Sleeba, who annually brings thousands of Indian tourists to Jordan and Israel, will cancel a tourist group’s one night stay in Jordan and take them straight to Israel.

The tour operator told The Jordan Times over the phone that he cannot afford to pay the extra rate for thousands of tourists, and called on the Jordanian government to revisit its decision.

Although Jordan Tourism Board Director General Abed Al Razzaq Arabiyat said the decision was justified, he said the government should have informed tour operators in advance or there should have been a grace period so that they could “handle the issue”.

Arabiyat explained that the decision seeks to encourage tourists to stay in Jordan for longer period of time as “tourist groups who stay for 24 hours or less in Jordan pay visa fees, but those who stay for 48 hours or more do not have to pay for a visa”.

“We want to encourage them to prolong their stay as they do not have to pay the fees for long periods,” he said, noting that the majority of tourist groups come to Jordan for a night and leave for Israel where they spend several days.

In response to the reaction against the decision, the Cabinet might give a grace period to tour operators, a senior government official told The Jordan Times on condition of anonymity.

  * #### Just makes foreigners not come, cost Jordanians income and makes foreigners think Jordan government and Jordanians in general are ignorant ... What a shame for the Country! 

  * #### What is visa fee for eu countries.

  * #### Just killed what little tourism was coming into the country. 40jd to enter the country, 16 percent tax on hotels, and I heard foreigners pay another 40jd (or is it 60jd?) to enter Petra. Why would anyone still want to visit Jordan?

  * #### Jordan could only lose in a comparison with most EU countries' visa fees. The Jordanian tourist visa gives tourists from certain countries a single 1 month entry permit for 40 JD to a country of 92,500 square km. A Schengen tourist visa typically gives 3 months for roughly 60 JD. It gives you access to 26 countries, a surface of more than 4m sq km, a population of more than 250m. Only 5 EU are excluded. Talking about value for money, the Schengen visa undoubtedly is worth its price.

  * #### The price hike came without any prior notice and that it is very significant. Travelling around Jordan as a tourist you can clearly see a pattern where taxes and fees for tourist places are very high. Think of the rates foreigners pay for Petra and its overall modest amenities; think of tourist establishments where a stunning 26% tax (give or take) is added to the bill. At the same time most small coffeeshops serving shisha handle cash only and do not have or use a cash register.

  * #### I do understand that the government needs to find ways to reach a balanced budget, yet I personally doubt that short-sighted measures such as the unexpected visa fee hike will help. My fear is that there might be a negative impact on airlines serving QAIA. We have already seen easyjet pulling out, leaving no affordable option to travel to Europe anymore.

  * #### Tourists are a legitimate target group but there is also an array of possibilities to raise money locally on top of this and at the same time improve peoples' lives and safety. Think seatbelt, smoking ban, use of mobile phones while driving. If the visa fee hikes were part of a larger and transparent programme, maybe I would understand; in the current situation I do not see any reason for this, given that these increased fees will not add any value for the tourists who are coming to our country.

  * #### I am taken aback by this surprise announcement. I am not a Jordanian citizen and I visit Jordan regularly. What does this decision mean? Should I visit Jordan less often? It is going to strain my travelling budget. An increase by JOD 5 would make a lot of sense. Andy, your comment comparing Jordan and the EU. How interesting and I agree.