Haƙƙin Dokokin Ayyukan Jama'a

**Haƙƙin Dokokin Ayyukan Jama'a** a ƙasar Indiya sun ƙunshi dokoki na doka waɗanda ke ba da garantin isar da sabis na sabis na jama'a daban-daban da gwamnati ke bayarwa ga ɗan ƙasa tare da samar da hanyar hukunta ma'aikacin gwamnati da ya gaza wajen ba da sabis ɗin da aka tsara a ƙarƙashin doka.  Dokar ‘yancin yin hidima na nufin rage cin hanci da rashawa a tsakanin jami’an gwamnati da kuma kara nuna gaskiya da rikon amana a tsakanin jama’a.  Madhya Pradesh ta zama jiha ta farko a Indiya da ta kafa dokar Haƙƙin Hidima a ranar 18 ga Agustan shekara ta 2010 kuma Bihar ita ce ta biyu da ta zartar da wannan doka a ranar 25 ga watan Yulin shekara ta 2011.  Yawancin wasu jihohi kamar Bihar, Delhi, Punjab, Rajasthan, Himachal Pradesh, Kerala, Uttarakhand, Haryana, Uttar Pradesh, Odisha, Jharkhand Maharashtra da West Bengal sun gabatar da irin wannan doka don aiwatar da haƙƙin yin hidima ga ɗan ƙasa. 

## Tsarin tsari
Tsarin gama gari na dokokin a jihohi daban-daban sun haɗa da, ba da “haƙƙin ayyukan jama’a”, wanda jami’in da aka naɗa zai ba jama’a cikin ƙayyadaddun lokaci. Ayyukan jama'a waɗanda za a ba su a matsayin haƙƙi a ƙarƙashin dokoki ana sanar da su gabaɗaya ta hanyar sanarwar Gazette . Wasu daga cikin ayyukan jama'a na gama gari waɗanda za a yi a cikin ƙayyadaddun lokaci a matsayin haƙƙi a ƙarƙashin Ayyukan Manzanni, sun haɗa da ba da takardar shaidar kabilanci, haihuwa, aure da na gida, haɗin lantarki, katin jefa ƙuri'a, katunan rabo, kwafin bayanan ƙasa, da sauransu.

Idan an gaza ba da sabis ta wurin jami'in da aka zaɓa a cikin lokacin da aka ba shi ko kuma an ƙi ba da sabis ɗin, wanda ya yi fushi zai iya tuntuɓar Hukumar ɗaukaka ƙara ta farko.  Hukumar daukaka kara ta farko, bayan ta saurari karar, za ta iya karba ko ƙin yarda da ƙarar ta hanyar yin odar a rubuce da ke bayyana dalilan yin odar da kuma kusanci ga mai nema, kuma za ta iya umurci ma’aikacin gwamnati ya ba da sabis ga mai nema.  

Za a iya daukaka kara daga odar hukumar daukaka kara ta farko zuwa ga hukumar daukaka kara ta biyu, wacce za ta iya karba ko kin amincewa da bukatar, ta hanyar yin odar a rubuce da ke bayyana dalilan umarnin da kuma kusanci ga mai bukata, kuma zai iya ba da umarni. ma'aikacin gwamnati don ba da sabis ga mai nema ko zai iya zartar da hukunci ga jami'in da aka zaɓa saboda ƙarancin sabis ba tare da wani dalili mai ma'ana ba, wanda zai iya kama daga Rs. 500 zuwa Rs. 5000 ko yana iya ba da shawarar shari'ar ladabtarwa .   Ana iya biyan mai nema daga hukuncin da aka yanke wa jami'in. An baiwa hukumomin daukaka karar wasu iko na Kotun Farar Hula yayin da suke kokarin kara karkashin Code of Civil Procedure, 1908, kamar samar da takardu da bayar da sammaci ga jami'an da aka zaba da masu daukaka kara. 

## Ana aiwatar da jihohi

## Manazarta

## Hanyoyin haɗi na waje

* Dokar Haƙƙin Sabis na Punjab 2011 
* Dokar Haƙƙin Haƙƙin Jama'a na Bihar, 2011 
* Dokar Haƙƙin Sabis ta Uttarakhand, 2011 
* Himachal Pradesh Dokar Garanti na Ayyukan Jama'a, 2011
* Madhya Pradesh Lok Sewaon Ke Pradan Ki Guarantee Adhiniyam, 2010
* Delhi (Haƙƙin ɗan ƙasa zuwa Bayar da Sabis na Lokaci) Dokar 2011
* Garanti na Karnataka na Sabis ga Dokar Jama'a, 2011
* Dokar Haƙƙin Haƙƙin Jama'a na Yammacin Bengal, 2013
* Takaitaccen Dokar Garanti na Ayyukan Jama'a na J&K, 2011 
* Odisha Right to Public Services Act, http://ortpsa.in