Title: Firing on all cylinders
First published: 1990
Subjects: Management, Quality of products, Success in business, Customer services, Gestion, Customer service, Service à la clientèle, Succès dans les affaires, Qualité totale, Executive ability, Total quality management, Organization and Administration, Consumer Satisfaction, Service a la clientele, Management Quality Circles, Succes dans les affaires, Qualite des produits, Quality Control, Qualite totale