Title: Quality
First published: 1998
Description: This text provides a comprehensive and detailed introduction to the theory and practice of quality in the context of 20th century management thinking. The text is intended primarily for students, but could also be of use to practising managers.
Subjects: Case studies, Management, Service industries, Manufacturing industries, Total quality management, Quality assurance, Quality control, Manufactures, Service industries, management, BUSINESS & ECONOMICS, TECHNOLOGY & ENGINEERING, Business &amp; economics