Title: When push comes to shove
First published: 1995
Description: In a world where disputes increasingly erupt into lawsuits or violence - at home, in the workplace, in schools, and between nations - conflict resolution skills are critical to both trained mediators and other professionals. When Push Comes to Shove offers a clear, how-to guide for lawyers, managers, human resource professionals, clergy, social workers, and anyone who wants to learn how to resolve interpersonal and intergroup disputes in all areas of life.
Subjects: Mediation, Conflict management
LC classification: HM136 .S644 1996