Title: Public service, governance and web 2.0 technologies
Description: "This book investigates the effects of Web technologies and social media on interaction and the political process helping readers to use Web technologies to address local and global problems and improve systems of governance, social equity, economic activity, sustainability, service delivery, transparency, and the ethical and legal dimensions of public service"--Provided by publisher.
Subjects: Social media, Internet in public administration, Municipal services, Public administration