Title: Business process improvement toolbox
First published: 1999
Subjects: Reengineering (Management), Benchmarking (Management), Charts, diagrams, Business, Reengineering (management), Benchmarking (management), Reengineering (management)--charts, diagrams, etc, Hd58.87 .a53 1999, Hd58.87 .a53 1998, 658.4/063