Title: The professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation!
First published: 1999
Description: Offers advice on selecting clients, organizing projects, reviewing current work, attracting the best employees, and creating effective marketing.
Subjects: Management, Customer services, Service industries, Service industries -- Management
LC classification: HD9980.5 .P398 1999