Title: It's your call
Description: "This book offers tools, techniques, and best practices to help medical practice administrators improve patient access by better managing the practice's telephones. This will optimize provider productivity and efficiency, staff, provider, and patient satisfaction, practice profitability, and patient value"--
Subjects: Hotlines, Methods, Organizational Efficiency, Medical Practice Management, Organization & administration, Telephone, Standards, Personnel Management, Crisis intervention (mental health services)