Title: Quality management for information and library managers
First published: 1996
Subjects: Management, Information services, Total quality management, Library administration, Bibliotheekbeheer, Amerika Haus Berlin Video Lending Library, Library Administration, Administration, Amerika Haus Berlin, Quality Control, Quality assurance, Qualité totale, Kwaliteitszorg, Bibliothèque, Comparative analysis, Organisational effectiveness, Wissenschaftliche Bibliothek, Centre de documentation, Mission statements, Contracts, Performance indicators, Services de documentation, Qualitätsmanagement, Bibliothèques, Information und Dokumentation
Places: Great Britain
LC classification: Z678.8.G7 B76 1996