Title: Improving software quality
First published: December 7, 1992
Description: This study focuses on the variety of new techniques used to achieve total quality management (TQM), a Japanese methodology for quality improvement. It explains how TQM directs the forces of information systems staff towards the identification of root causes of problems in the software life cycle.
Subjects: Quality control, Total quality management, Computer software, Computer software, quality control
LC classification: QA76.76.Q35 A78 1993