Title: Optimizing service capacity in the drug information service
Description: <a href="http://uf.catalog.fcla.edu/uf.jsp?st=UF029328273&ix=pm&I=0&V=D&pm=1" rel="nofollow">http://uf.catalog.fcla.edu/uf.jsp?st=UF029328273%26ix=pm&I=0&V=D&pm=1</a>
Subjects: Research, Drug Information Services, Computer Simulation, Quality Assurance, Health Care, Systems Analysis, Consumer Satisfaction, Questionnaires.