Title: Performance assessment in academic libraries
First published: 1995
Description: Considers the qualitative assessment of front-line reader services and staff; and explores the perspectives of the various constituents, including managers, users, and the library staff. Offers a snapshot of current performance-assessment practice in academic libraries rather than delving into the.
Subjects: Academic libraries, Evaluation, Total Quality Management, Libraries, Standards, Library Services, Leistungsmessung, Wissenschaftliche Bibliothek, Wetenschappelijke bibliotheken, Bibliotheekbeheer, Evaluatie, Bibliothèque universitaire, Évaluation, Total Quality Management [MESH], Standards [MESH], Library Services [MESH]
LC classification: Z675.U5 M64 1995