Title: Designing conflict management systems
First published: 1996
Description: The authors develop a model for conflict management to help organizational development (OD), human resources (HR), and alternative dispute resolution (ADR) professionals and management consultants assess conflict. They use three composite case studies from the health care, government, and manufacturing sectors.
Subjects: Conflict management, Organizational theory & behaviour, Personnel & human resources management, Management - General, Organization Development, Business / Economics / Finance, Business/Economics, Entrepreneurship, Leadership, Business & Economics / General
LC classification: HD42 .C68 1996