Title: Keeping score
First published: 1996
Subjects: Industrial efficiency, Job satisfaction, Evaluation, Customer services, Organizational effectiveness, Labor productivity, Problem solving, Employee motivation, Organizational learning, Problem Solving, Efficacité organisationnelle, Évaluation, Productivité, Résolution de problème, Personnel, Motivation, Apprentissage organisationnel, BUSINESS & ECONOMICS, Quality Control, Industries, Manufacturing Industries
LC classification: HD58.9 .B76 1996