Title: More responsive public services? A guide to commissioning migrant and refugee community organisations
Description: This guide is essential reading for public service commissioners, for migrant and refugee community organisations, and for the bodies that support them. It will help them deliver services that meet the needs of refugees and new migrants, while simultaneously promoting the role of migrant and refugee community organisations.
 
Produced by HACT (the Housing Associations’ Charitable Trust) for the Joseph Rowntree Foundation, the guide is divided into two, highly practical parts. The first focuses on the commissioning process, including information about MRCOs, what they can offer to public service commissioners and how they can engage with the commissioning process.
 
The second looks at the practical opportunities for MRCOs, and for commissioning bodies to engage with MRCOs, in eight service areas, including housing-related support, legal services and job-related training. It covers a wide range of service providers – from local authorities and primary care trusts, to national bodies like JobCentre Plus and the Learning and Skills Council.
 
The guide is written by John Perry and A. Azim El-Hassan for HACT.
Subjects: Refugee Community Organisations, MIgrant Community Organisations, Commissioning, Public Services, Socail Inlcusion, Asylum, Integration, good practice, health services, legal advice, children services, housing
Places: England, Wales, Scotland, United Kingdom