Title: Success at the Enquiry Desk
Description: This course offers practical advice to information and library professionals on how to make best use of available resources and become self-sufficient on the enquiry desk.
Subjects: Reference services (Libraries), Information services, Quality control, Libraries, Customer services, Bibliothèques, Services de référence, Informatievoorziening, Inlichtingenwerk (dienstverlening), Library resources, Information retrieval, Library science, Library Services, Bibliotheques, Services de reference, Great Britain