Title: Transformtion by Design
Subjects: Industrial design, Organizational change, Administrative agencies, Management, Bureaucracy, Organizational Innovation, Administration publique, Gestion, Changement organisationnel, Bureaucratie, POLITICAL SCIENCE, Public Affairs & Administration, Dienstleistungssektor, Kundenorientierung, Organisationswandel, Innovationsmanagement, United States. Internal Revenue Service, United States, United States Postal Service, Australian Taxation Office, United states, internal revenue service