Title: Everything we know about leadership is less than we still have to learn
Description: "Thousands of people serving their communities have discovered surprising things about leadership: it's much more about listening than directing, more about learning than knowing, more about willingness to deeply challenge themselves than any special inborn qualities-and that grasping all this is a rewarding practice that never ends. This is their story."--Pub. desc
Subjects: Leadership, Total quality management, Interpersonal relations, Total Quality Management, Qualité totale