Title: Attracting, Educating, and Serving Remote Users Through the Web
Description: Ten professional librarians working at the University of Nevada-Reno offer guidance for developing and managing innovative Web services for users. They walk readers through each step of attracting and educating users, show how to identify users' needs and measure the use of library remote resources, explain how to make the library's suite of electronic resources user friendly, and give advice on building support for the library. Separate chapters are devoted to licesnsing, fund raising, and public relations.
Subjects: Remote access, Catalogues de bibliotheques en ligne, Serveurs (Informatique), Online information services, Online library catalogs, Internet in library reference services, Internet dans les services de reference (Bibliotheques), Library users, Utilisateurs des bibliotheques, Library Services, Internet, Library science, data processing, Library information networks