Title: The definitive personal assistant and secretarial handbook
First published: 2009
Description: The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all administrative professionals, PAs, secretaries and executive assistants. Written by an award-winning personal assistant, it deals with various aspects of these administrative roles and the skills required by them, including: relationship management, communication, confidence, the secrets of body language, listening and questioning skills, coping with pressure and stress, dealing with difficult people, time management and personal organization.
Subjects: Business, Nonfiction, Office management, Administrative assistants, Office practice, Secretaries, Handbooks, manuals
LC classification: HF5547.5 .F69 2009