Title: Service quality management in hospitality, tourism, and leisure
Subjects: Hospitality industry, Leisure industry, Management, Tourism, Leisure, Accueil (Tourisme), Gestion, Loisirs, Industrie, Qualitätsmanagement, Servicepolitik, Tourismus, Horeca, Recreatie, Toeristenindustrie, Kwaliteitszorg, BUSINESS & ECONOMICS, Small Business