Title: Service Transition, Itil, Version 3 (Itil)
Description: This book provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.
Subjects: Computer industry, Business information services, Knowledge management, Organizational change, Electronic office machines, Customer services, Management, Electronic office machine industry, IT infrastructure library, Informatique, Industrie et commerce, Service à la clientèle, Gestion, Qualité, Contrôle, Commande de processus, Computer industry--customer services--management, Electronic office machine industry--customer services--management, Informatique--industrie et commerce--service à la clientèle--gestion, Qualité--contrôle--informatique, Hd9696.67.a2 s4788 2007, 004.068, Dat 060f, Sr 770