Title: The virtual reference librarian's handbook
Description: A guide to virtual reference libraries that illustrates the benefits of virtual reference and offers librarians advice on how it can be incorporated to their libraries. Includes a CD-ROM featuring forms, surveys, exercises, and links to all of the Web sites cited in the book.
Subjects: Electronic reference services (Libraries), Handbooks, manuals, Reference services (libraries), Electronic reference services, Internet, Libraries, Library Services, Software, Amerika Haus Berlin Video Lending Library, Atarazanas