Title: Service excellence
First published: 1988
Subjects: Consumer satisfaction, Customer relations, Hospital and community, Hospitals, Marketing of Health Services, Professional-Patient Relations, Public relations, Relations publiques, Patient, Stationare Behandlung, Relations avec la clientele, Consumer Behavior, Zufriedenheit, Relations hopital-collectivite, Consumer Satisfaction
LC classification: RA965.5 .L44 1988