Title: Performance measurement for public services in academic and research libraries
First published: 1985
Subjects: Evaluation, Statistical methods, Public services (Libraries), Libraries, Research libraries, Academic libraries, Utilisation, Bibliothèques universitaires, Dienstverlening, Bibliothèques de recherche, Évaluation, Evaluatie, Enquêtes, Bibliothèques, Wetenschappelijke bibliotheken
LC classification: Z678.85 .C76 1985