Title: Service quality improvement
First published: 1994
Subjects: Health services administration, Marketing of Health Services, Patient satisfaction, Professional-Patient Relations, Customer services, Hospital administration & management, Customer Service, Health Care Administration, Medical / Nursing, Health/Fitness, Administration, General, Health Care Delivery, Health & Fitness / Health Care Issues, Gesundheitswesen, Patient, Zufriedenheit, Health Services Administration, Quality of Health Care, Patient Satisfaction, Consumer satisfaction
LC classification: RA971 .L373 1994