Title: Anger in the air
First published: 2009
Subjects: Airlines, management, Air travel, Airports, security measures, Terrorism, prevention, September 11 terrorist attacks, 2001, Customer services, Air rage, Anger, Aggressiveness, Rage de l'air, Colère, Agressivité, HEALTH & FITNESS, Safety
LC classification: HE9787.3.A4 H86 2009