Title: Improving management performance
Description: "A joint project of the Ministry of Treasury, Economics and Intergovernmental Affairs, Province of Ontario, the cities of London, Ottawa, and St. Catherines and the Regional Municipality of Niagara, the School of Business, Queen's University at Kingston."| Bibliography: p. 127-141.; 143 p. : form : 30 cm.
Subjects: Local government - Evaluation, Government productivity - Measurement, Performance, Work measurement