Title: Creating the customer-driven library
Subjects: Libraries, Marketing, Public relations, Public services (Libraries), Social aspects, Space utilization, Utilizacion del espacio, Klantgerichtheid, Aspect social, Aspectos sociales, Servicios al publico (Bibliotecas), Bibliotheques, Bibliotheken, Services aux utilisateurs, Relations publiques, Relaciones publicas, Bibliotecas, Utilisation de l'espace, Openbare ruimte, Mercadotecnia, Libraries and society, Shelving for books, Libraries, public relations