Title: Journey to excellence
First published: 2009
Subjects: Health services administration, Outcome and Process Assessment (Health Care), Methods, Benchmarking, Health Facilities, Organization & administration, Organizational Case Studies, Health Care Quality Indicators, Standards, Total Quality Management, Baldrige National Quality Program (National Institute of Standards and Technology), Outcome assessment (medical care), Benchmarking (management)
LC classification: RA971 .G625 2009