Title: Making hostile words harmless
First published: 2008
Description: Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.
Subjects: Verbal self-defense, Invective, Nonfiction, Psychology
LC classification: BF637.V47 C64 2008