Title: Emotion Marketing
Description: Hallmark has found that one of the keys to attaining superior customer loyalty is through emotion. Now for the first time, Hallmark reveals its groundbreaking strategy: Emotion Marketing.To its millions of loyal customers world-wide, the Hallmark brand stands for more than just greeting cards; it embodies the elusive item every company hopes to capture--the customer's heart. Hallmark has found that one of the keys to attaining superior customer loyalty is through emotion. Now for the first time, Hallmark reveals its groundbreaking strategy: Emotion Marketing.This strategy can help any company create an emotional bond with customers for a competitive advantage in the marketplace. Emotion Marketing will reveal:How emotion works to cement customer loyaltyThe 3 Emotional E's--Equity, Experience, and Energy
Subjects: Business, Nonfiction, Marketing, Customer relations, Consumer satisfaction, Consumer Behavior, Consommateurs, Satisfaction, BUSINESS & ECONOMICS, General, Distribution