Title: Knowledge management
Description: Combining tutorial material with recommendations for action, this concept paper encourages records managers to take a leadership role in their organizations' knowledge management (KM) activities. It defines the purpose and scope of KM, the business motives behind the growth in the interest in KM, the components of a KM program, the role of information technology in KM, and suggestions for ways information managers can effectively participate in their organizations' KM activities.
Subjects: Knowledge management, Information resources management, Management information systems