Title: Dealing with difficult people in the library
First published: 1999
Subjects: Public libraries, Public services (Libraries), Public relations, Communication in library science, Security measures, Bibliothèques, Services aux usagers, Communication en bibliothéconomie, Bibliothèques publiques, Sécurité, Mesures, Relations publiques, LANGUAGE ARTS & DISCIPLINES, Library & Information Science, General, Bibliotheekgebruikers, Afwijkend gedrag, Social Sciences
Places: United States
LC classification: Z711 .W64 1999