Title: The customer revolution
First published: 2001
Subjects: Product management, Industrial management, Management, Consumers, Brand name products, Technological innovations, Reklamation, Fidélité, Relations avec la clientèle, Kundenmanagement, Relation avec la clientèle, MARKETING, Consommateurs, Satisfaction, Service à la clientèle, Fidélisation de la clientèle, Satisfaction du consommateur, CONSUMIDOR, Customer services, Industrial management, united states, Technological innovations, united states, Customers
Places: United States
LC classification: HD70.U5 S436 2001