Title: Global cases in benchmarking
Description: Presents 27 real-life case studies of successful benchmarking investigations from around the world. Using examples from the manufacturing, service, nonprofit, government and education sectors, this book demonstrates that learning from others, is one of the most efficient ways to improve performance.
Subjects: Benchmarking, Case studies, Benchmarking (Management), Etalonnage concurrentiel, Fallstudiensammlung, Etudes de Cas, Quality control