Title: Helping the difficult library patron
Subjects: Bibliothe  ques, Soziale Sicherheit, Bibliothek, Conflict management, Libraries, Soziale Probleme, Problem, Libraries and community, Public services (Libraries), Relations publiques, Services aux utilisateurs, Public relations, Relations bibliothe  que-collectivite, Gestion des conflits, Relations avec la cliente  le, Aufsatzsammlung, Mesures, Neue Technologie, Benutzerverhalten, Security measures, Customer relations, Se curite, Public services (libraries), Libraries, public relations, Libraries, security measures, Library buildings, Safety measures, Bibliothèques, Services aux usagers, Relations bibliothèque-collectivité, Sécurité, Relations avec la clientèle, LANGUAGE ARTS & DISCIPLINES, Library & Information Science, General