Title: Customer-centered reengineering
First published: 1995
Subjects: Organizational change, Reengineering (Management), Corporate reorganizations, Consumer satisfaction, Customer services, Entrepreneurship, Customer Service, Business / Economics / Finance, Structural Adjustment, Business/Economics, Marketing - General, Organisatieverandering, Klantgerichtheid, Kundenmanagement, Reorganisation
LC classification: HD58.8 .C74 1995