Title: Advances in the human side of service engineering
Subjects: Methods engineering, TECHNOLOGY & ENGINEERING / Quality Control, Service industries, TECHNOLOGY & ENGINEERING / Manufacturing, TECHNOLOGY & ENGINEERING / Industrial Health & Safety, Customer services, Human engineering, Production engineering, Organisation du travail, Ergonomie, Services (Industrie), Service à la clientèle, Ergonomics, TECHNOLOGY & ENGINEERING, Industrial Health & Safety, Manufacturing, Quality Control, Engineering (General), Reference