Title: Dealing with Difficult People
Description: These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers.Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.
Subjects: Business, Nonfiction, Interpersonal relations, Interpersonal communication, Industrial Psychology, PSYCHOLOGY, Social Psychology, Communication interpersonnelle, Psychologie du travail