Title: Getting an IT help desk job for dummies
Description: The Help Desk is the heart of most IT operations and the launch pad for many IT careers. Regas shows you how to identify your goal; the education you'll need; how to stand out when applying for the job; and what to do-- and not do-- after you land the job.
Subjects: Computer technical support, Computer science, Vocational guidance, Information technology, Customer services, Computer industry, vocational guidance