Title: Patients first
First published: 1996
Subjects: Administration, Case studies, Hospitals, Lakeland Regional Medical Center, Organizational change, Patient satisfaction, Reeengineering (Management), Hospital-Patient Relations, Reengineering (Management), Patient-Centered Care, Organization & administration, Hospital Administration, Organizational Innovation, Hospitals, administration
Places: Florida
LC classification: RA971 .L367 1996