Title: Total quality management in information services
First published: 1997
Subjects: Management, Total quality management, Information services, INFORMATION SERVICES, INFORMATION MANAGEMENT, Qualité totale, Kwaliteitszorg, Gestion, Services de documentation, Information Services, QUALITY MANAGEMENT, Organization & administration, Informationsvermittlung, Total Quality Management, Informationsdienst, Informatievoorziening, Qualitätsmanagement, Information services management
LC classification: ZA3157 .S23 1997