Title: Managing service in food and beverage operations
Description: "This textbook shows students how food service professionals create and deliver guest-driven service, enhance value, build guest loyalty, and promote repeat business. Students will learn how every aspect of a food service operation contributes to the guest experience and will explore unique features of a variety of food and beverage operations."--Publisher
Subjects: Food service management, Food service, Recreation & entertainment industries - general & miscellaneous, Entertainment, Dining & hospitality industries - management