Title: The built-to-order revolution
Description: Michael Dell, chief executive officer of Dell Computer Corporation, and Frederick Smith, chief executive officer of FedEx Corporation, talk about their experiences in desiging products and services that are specifically tailored to their customers' needs.
Subjects: Interviews, History, New products, Management, Chief executive officers, Dell Computer Corp, Federal Express Corporation
Places: United States
People: Michael Dell (1965-), Frederick Smith (1944-)