Title: Managing Quality in The 21st Century
Description: This study guide is designed to give a coherent view of the underlying principles quality management, and how these relate to practical application. The tools and techniques which support the principles are not covered in detail in this guide, More information on these can be found in the companion guide: “Six Sigma: Principles and Practices” also available at Bookboon.com.

You can download the book via the link below.
Subjects: Management & Strategy