Title: Unleashing the Ideavirus
First published: March 1, 2001
Subjects: Marketing, Word-of-mouth advertising, Service a   la cliente  le, Gestion, Relations avec la cliente  le, Sales & marketing, Marketing - General, Business & Economics, Business / Economics / Finance, Business/Economics, Sales & Selling - Techniques, Business, Internet, Service à la clientèle, Relations avec la clientèle