Title: Public services delivery
Description: Focuses on measuring government performance in the delivery of public services. Presents ideas on the measurement of the whole of government performance and for selected sectors. Addresses two issues: (a) whether the public manager is delivering services consistent with citizen preferences; and (b) whether the public manager is providing services of a given quality in the least-cost manner.
Subjects: Public administration, Infrastructure (Economics), Municipal services, Government productivity, Public welfare, Medical care, Education, Evaluation, Administration publique, Productivité, Évaluation, Services municipaux, Soins médicaux, Éducation, Aide sociale, Infrastructure (Économie politique), POLITICAL SCIENCE, Public Policy, Social Services & Welfare, SOCIAL SCIENCE, Human Services, Öffentliche Dienstleistung, Leistungsbewertung, Verwaltung, Öffentlicher Sektor, Évaluation de la performance, Gouvernement local, Service municipal, Services publics, Medical care, evaluation, Education, evaluation