Reading list: Can Employers Remove Reviews from Indeed? What You Need to Know
In the digital age, company reviews on platforms like Indeed can significantly influence how potential candidates perceive an organization. A single negative review can cast a shadow over an otherwise stellar employer brand. This leads to a pressing question many employers ask: Can employers remove Can employers remove Indeed reviews?

The short answer is no—employers cannot directly delete reviews from Indeed, even if they believe the content is false or damaging. However, there are specific steps and policies that allow businesses to address inaccurate or inappropriate feedback.

Understanding How Indeed Reviews Work

Indeed allows current and former employees to anonymously submit reviews about companies. These reviews often cover various aspects such as work culture, management, salary, benefits, and job security. Once a review is submitted, it goes through a moderation process to ensure it complies with Indeed’s community guidelines.

Indeed emphasizes transparency and fairness, aiming to provide job seekers with honest, real-world insights. This means that even if a review is harsh or unflattering, it will typically remain live unless it violates the platform’s content policy.

You can review the complete policy here: Indeed Community Guidelines

What Employers Can Do if a Review is Inaccurate or Harmful

While you can't click a delete button on a review, Indeed provides a flagging option that allows employers to report reviews they believe are:

False or misleading

Spam or promotional in nature

Contain hate speech or discriminatory remarks

Personal attacks or mentions of names

Violating legal confidentiality agreements

After a review is flagged, Indeed’s moderation team reviews it. If the review is found to be in violation of their guidelines, it may be edited or removed.

High-Authority Take on Review Authenticity

According to the U.S. Federal Trade Commission (FTC), it's unlawful to post fake reviews or suppress honest reviews. The FTC’s guide on truth-in-advertising principles explains the illegality of manipulating review content, which applies to both employers and third parties. For more on this, visit the FTC’s guidelines on endorsements and testimonials.

This underlines why platforms like Indeed take a strict stance against unwarranted content removal. Their goal is to create an honest review ecosystem rather than allow businesses to filter out negative opinions.

Responding Professionally to Negative Reviews

One of the most effective actions employers can take is to publicly respond to reviews. By addressing concerns raised in a calm and respectful tone, you demonstrate transparency and a commitment to improvement. This can actually boost your employer brand, even in the face of criticism.

Responding professionally shows potential job seekers that your company values feedback and is continuously working toward bettering the employee experience.

How Reputation Management Services Can Help

While you can't directly remove reviews, reputation management experts can help monitor, respond to, and mitigate the impact of negative reviews. These services specialize in:

Review tracking and sentiment analysis

Crafting impactful responses to public feedback

Encouraging satisfied employees to share honest, positive experiences

Some firms even offer legal consultation for situations involving defamatory or factually incorrect reviews, although results can vary depending on the case and jurisdiction.

Strong Practices for Long-Term Employer Branding

If you're worried about negative feedback on Indeed, the best approach is to proactively cultivate a positive work environment. Encourage honest feedback from employees internally before it appears online. Build a transparent, inclusive culture, and you’ll find that positive reviews often come naturally.

Remember, a few negative reviews won’t destroy your brand—but a lack of response or repeated patterns in complaints might. When job seekers see a company that’s responsive, honest, and actively improving, they’re more likely to trust what they read and consider your company as a great place to work.