Reading list: How to Remove Negative Reviews from Glassdoor the Right Way
Negative reviews on Glassdoor can impact your company’s reputation, employee morale, and even your ability to attract top talent. While Glassdoor is a platform that encourages transparency, it’s also true that not every review is fair or accurate. Some might be posted out of frustration, misinformation, or even with malicious intent. Therefore, understanding how to professionally and effectively handle such situations is crucial for maintaining your brand’s credibility and trustworthiness.

If you’re looking for expert help in this area, you can visit iBrandTech’s guide on how to remove negative reviews from Glassdoor — a trusted resource for businesses that want to protect their online reputation while staying compliant with platform guidelines.

Understanding Glassdoor’s Review Policy

Glassdoor allows current and former employees to share their experiences anonymously. This anonymity can encourage honesty but can also lead to misuse. According to Glassdoor’s content guidelines, reviews that contain false information, harassment, hate speech, confidential data, or personal attacks are subject to removal. Understanding these rules is the first step before filing a report or removal request.

When attempting to remove negative reviews from Glassdoor, focus on identifying reviews that clearly violate these terms. Examples include:

Reviews mentioning individuals by name in a defamatory context.

Posts containing confidential company or client information.

Fabricated experiences or impersonation.
By flagging such content properly, you improve your chances of getting it reviewed and removed by Glassdoor moderators.

Steps to Request Review Removal

Identify the Problematic Review: Start by locating the exact review that violates Glassdoor’s policies.

Check for Policy Violations: Compare the review against Glassdoor’s content guidelines.

Flag the Review: Use the “Flag” option on the review page and select a reason that aligns with the violation.

Provide Evidence (if necessary): If the review contains false or misleading claims, be ready to provide context or documentation.

Wait for Moderation: Glassdoor’s moderation team typically reviews flagged content within a few business days.

Be professional and factual throughout the process. Avoid emotional or defensive language — keep your focus on the accuracy and fairness of the content.

Engage Instead of Ignoring

If the review doesn’t violate Glassdoor’s guidelines, direct removal might not be possible. In such cases, a professional response can help you manage the damage. Publicly responding to a review demonstrates transparency, accountability, and leadership maturity. Thank the reviewer for their feedback, acknowledge their concern, and provide clarity where appropriate. This not only shows potential employees that you take feedback seriously but also portrays your company in a responsible light.

For instance, a simple yet effective response could be:
“Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to learn more so we can improve. Please reach out to our HR team directly.”

Strengthening Your Employer Brand

While you work on removing or addressing negative reviews, it’s equally important to build a strong foundation of positive employee experiences. Encourage current employees who are happy with the company to share their honest opinions on Glassdoor. Positive reviews can help balance out the occasional negative one and improve your overall rating.

Regular internal surveys, transparent communication, and open feedback channels can also prevent dissatisfaction from spilling over into public platforms. When employees feel heard, they’re less likely to vent frustrations online.

Partnering with Experts for ORM Support

Managing your brand image on Glassdoor requires consistent effort and strategy. Partnering with a professional Online Reputation Management (ORM) agency like iBrandTech can simplify the process. Their team specializes in identifying, flagging, and helping remove misleading or false reviews from platforms like Glassdoor while guiding businesses on how to maintain a positive digital reputation.

Reputation management experts can also help you develop content strategies, monitor mentions, and improve your employer brand visibility across multiple review sites. This proactive approach not only mitigates the impact of harmful reviews but also builds long-term trust with employees and job seekers.

Positive Takeaway

Addressing and removing negative reviews from Glassdoor is more than just a reactive measure — it’s an opportunity to strengthen your company culture, demonstrate professionalism, and show commitment to transparency. Every challenge presents a chance to learn and grow. By handling feedback thoughtfully, encouraging positive employee engagement, and collaborating with trusted partners like iBrandTech, your business can turn reputation challenges into long-term advantages.