Reading list: How to Unlink or Delete a Google My Business Account in Simple Steps
Managing your online presence is critical for any business, and Google My Business (GMB) is one of the most effective tools for doing so. However, there may be instances where you need to unlink or delete your GMB account—perhaps due to a business closure, rebranding, or simply a need to manage multiple profiles more effectively. This guide outlines simple steps to help you unlink or delete your GMB account while addressing concerns such as how to delete a Google review you posted and delete Google reviews.

Why Would You Want to Delete or Unlink a Google My Business Account?

Before diving into the process, let’s examine some common reasons for unlinking or deleting a GMB account:

Business Closure: If your business has permanently shut down, it makes sense to remove its GMB profile to avoid misleading customers.

Rebranding or Relocation: When your business undergoes a name change, shifts to a new location, or adopts a new identity, you might need to delete or unlink old GMB accounts.

Managing Multiple Accounts: Business owners often end up with duplicate GMB accounts, which can confuse customers and impact search rankings.

Negative Reviews or Feedback: Sometimes, a flood of negative reviews or outdated content might push businesses to start fresh. While it’s better to manage reviews strategically, deleting the account may be a last resort.

What Happens When You Delete a GMB Account?

It’s important to note that deleting your GMB account does not erase all traces of your business from Google. Your business information, such as reviews and photos, may still appear in search results or on Google Maps if other users have contributed this content. However, deleting the account will prevent you from managing or updating the listing.

Steps to Unlink or Delete a Google My Business Account

Let’s walk through the process in simple, actionable steps:

How to Unlink Your Google My Business Account

If you want to keep your GMB listing live but remove your association with it, follow these steps:

Sign In to Google My Business: Log in to the Google account associated with the GMB profile you want to unlink.

Select the Business Profile: From the dashboard, choose the specific business you want to manage.

Access Settings: Navigate to the "Users" option in the left-hand menu.

Remove Yourself: Locate your name or email under the "Users" section. Click on the three-dot menu next to your name and select "Remove."

Confirm the Action: Google will prompt you to confirm. Once you proceed, you’ll no longer have access to the account.

Note: Unlinking your account doesn’t delete the GMB listing itself. Other managers or owners will still have access.

How to Delete a Google My Business Account

Deleting a GMB account entirely is a more permanent action. Here are the steps:

Log In to GMB: Use your Google account credentials to access the GMB dashboard.

Select the Business Profile: Click on the business listing you wish to delete.

Go to Settings: From the dashboard, find the "Settings" option in the left-hand menu.

Mark as Permanently Closed: Before deleting the account, mark your business as "Permanently Closed" under the "Info" section. This ensures users are aware of the closure.

Delete the Profile: Return to the "Settings" menu and look for the "Delete Business" option. Follow the prompts to complete the deletion process.

Verify Deletion: Google may ask for verification via email or phone to confirm your decision.

Tip: Ensure you download any important data from the GMB account, such as reviews or customer inquiries, before proceeding.

Managing Reviews Before Deleting Your Account

Deleting a GMB account to escape negative reviews might seem like a quick fix, but it’s not always effective. Google reviews—both positive and negative—can continue to exist even after the account is deleted. Instead of deleting your account, consider these strategies:

How to Delete a Google Review You Posted

If you’ve posted a review under your account and wish to remove it, follow these steps:

Log In to Your Google Account: Ensure you’re logged into the account that posted the review.

Find the Review: Search for the business on Google Maps or in search results. Navigate to the "Reviews" section.

Locate Your Review: Scroll through to find your specific review.

Delete the Review: Click on the three-dot menu next to your review and select "Delete."

Confirm Deletion: Google will ask you to confirm. Once confirmed, the review will be removed.

How to Delete Google Reviews on Your GMB Listing

While you can’t delete reviews yourself, you can request Google to remove reviews that violate their policies. Here’s how:

Log In to GMB: Access the GMB dashboard.

Go to the Reviews Section: Select the "Reviews" tab from the menu.

Identify Inappropriate Reviews: Look for reviews that violate Google’s policies, such as spam, fake reviews, or offensive content.

Flag the Review: Click on the three-dot menu next to the review and choose "Flag as Inappropriate."

Provide Details: Google may ask for additional information to support your request.

Monitor the Status: Google will review your request and notify you of the outcome via email.

Alternatives to Deleting Your GMB Account

If you’re thinking of deleting your GMB account due to negative reviews or other challenges, consider these alternatives:

Respond Professionally: Address customer concerns openly and professionally. A thoughtful response can turn a negative review into an opportunity.

Encourage Positive Reviews: Ask satisfied customers to leave positive reviews. This can help counteract negative feedback and improve your overall rating.

Optimize Your Profile: Regularly update your business information, post updates, and engage with customers through the Q&A section.

Hire Reputation Management Services: If managing reviews and feedback becomes overwhelming, consider hiring an online reputation management (ORM) service to assist.

Final Thoughts

Deleting or unlinking a Google My Business account is a straightforward process, but it’s not always the best solution for addressing challenges like negative reviews. Instead, take proactive steps to manage your online reputation, such as learning "how to delete a Google review you posted" and addressing inappropriate reviews through the proper channels. By leveraging tools and strategies effectively, you can maintain a positive online presence and build trust with your audience—even in the face of challenges.

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