Reading list: Does contactless delivery increase operational costs?
Yes, contactless delivery can increase operational costs in the beginning, mainly because businesses need to adopt contactless delivery technology, upgrade systems, train staff, and integrate contactless delivery software for smooth tracking and verification. Extra packaging or safety steps in contactless food delivery and contactless home delivery may also add small expenses. However, once a proper contactless delivery solution is implemented, operations become faster, safer, and more efficient, reducing manual interaction and saving long-term labour costs.
Conclusion:
While the initial investment may be higher, contactless delivery ultimately lowers long-term operational costs and gives customers a safer, faster, and more trusted delivery experience.
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