Reading list: How to Remove Glassdoor Reviews the Right Way
Glassdoor reviews play a significant role in shaping a company’s employer brand. Job seekers, employees, and even clients often rely on Glassdoor to understand workplace culture, management quality, and growth opportunities. While positive reviews can strengthen trust, negative or misleading ones can damage your reputation if not handled correctly. That’s why it’s important to understand the right and ethical way to deal with Glassdoor reviews instead of looking for shortcuts that may backfire.

Many businesses search for ways to remove Glassdoor reviews when they feel a review is false, defamatory, or violates platform guidelines. If you’re facing such a situation, it’s essential to follow Glassdoor’s official process.

Understand Glassdoor’s Review Policies

The first step is knowing what kind of reviews Glassdoor allows. Glassdoor generally does not remove reviews simply because they are negative. However, reviews can be taken down if they violate policies—such as containing hate speech, threats, confidential information, false allegations, or content posted by someone who is not a current or former employee. Carefully reviewing these guidelines helps you determine whether a review is eligible for removal.

Flag Reviews the Correct Way

If a review violates Glassdoor’s policies, you can flag it directly from your employer account. Choose the most accurate reason when reporting the review and provide clear justification. Avoid emotional language or assumptions. A factual, policy-based explanation increases the chances of Glassdoor reviewing your request seriously.

Respond Professionally Instead of Reacting

Not every negative review can or should be removed. In many cases, the best approach is to respond publicly. A calm, professional response shows transparency and maturity to potential candidates. Acknowledge concerns, clarify misunderstandings, and explain improvements your company is making. This approach often reduces the impact of negative reviews more effectively than removal alone.

Encourage Genuine Positive Reviews

One of the most effective long-term strategies is balance. Encourage satisfied employees to leave honest reviews about their experiences. This should always be voluntary and policy-compliant—never pressure employees or offer incentives. A steady flow of genuine positive reviews helps dilute the impact of occasional negative ones and presents a more accurate picture of your workplace.

Monitor Your Employer Brand Regularly

Online reputation management is not a one-time task. Regularly monitoring Glassdoor allows you to spot issues early, respond promptly, and identify recurring feedback trends. This also helps HR and leadership teams improve internal policies, work culture, and employee engagement based on real insights.

Consider Professional ORM Support

Handling Glassdoor reviews can be time-consuming and sensitive. Professional Online Reputation Management (ORM) services can help you assess which reviews are removable, manage reporting processes, craft effective responses, and build a strong employer brand ethically. Expert support ensures compliance with platform rules while protecting your company’s credibility.

Final Thoughts

Removing Glassdoor reviews the right way requires patience, transparency, and a clear understanding of platform policies. Instead of trying risky or unethical methods, focus on legitimate removal requests, professional responses, and long-term reputation building. When handled correctly, even negative reviews can become an opportunity to showcase your company’s values and commitment to improvement.