Quality Service
Subtitle: What Every Hospitality Manager Needs to Know
Edition: 1st edition
Publisher: Prentice Hall
Published: January 15, 2002
Language: eng
Format: Paperback
Number of pages: 202
ISBN-13: 9780130930187
Subjects: Customer services; Personnel & human resources management; Industries - Hospitality, Travel & Tourism; Customer Service; Business & Economics; Business / Economics / Finance; Textbooks; Business/Economics; Management - General; Entrepreneurship; Business & Economics / Customer Service; Hospitality industry