Communication skills in pharmacy practice
Subtitle: a practical guide for students and practitioners
By: [edited by] Robert S. Beardsley, Carole L. Kimberlin, William N. Tindall
Edition: 6th ed.
Publisher: Wolters Kluwer/Lippincott Williams & Wilkins
Published: 2013
Place of publication: Philadelphia, PA
Language: eng
ISBN-13: 9781608316021
Subjects: Communication in pharmacy; Pharmacists; Communication; Professional-Patient Relations; Pharmacist and patient
Notes: Includes bibliographical references and index.
Table of contents: title: Patient-centered communication in pharmacy practice; title: Principles and elements of interpersonal communication; title: Nonverbal communication; title: Barriers to communication; title: Listening and empathic responding; title: Assertiveness; title: Interviewing and assessment; title: Helping patients manage therapeutic regimens; title: Medication safety and communication skills; title: Strategies to meet specific needs; title: Communicating with children about medicines; title: Interprofessional collaboration and effective communication skills; title: Electronic communication in health care; title: Ethical behavior when communicating with patients.