The quest for global quality
Subtitle: a manifestation of total quality management by Singapore airlines
By: Yeong Wee Yong, Chang Zeph Yun, Lawrence Loh.
Contributors: Chang, Zeph Yun.; Loh, Lawrence.
Publisher: Addison-Wesley Publ.
Published: 1996
Place of publication: Reading, Mass
Language: eng
Subjects: Singapore Airlines -- Management; Aeronautics, Commercial -- Singapore -- Management; Airlines -- Singapore -- Management; Total quality management -- Singapore
Notes: Includes bibliographical references and index.