Business process standardization
Subtitle: a multi-methodological analysis of drivers and consequences
By: Björn Münstermann, University of Bamberg, Germany
Publisher: Business Science Reference
Published: 2015
Place of publication: Hershey, PA
Language: eng
Number of pages: 448
ISBN-13: 9781466672369; 9781466672376; 9781466672390
Subjects: Organizational effectiveness; Reengineering (Management); Quantitative research
Description: "This book focuses on business process standards and standardization, offering an indepth multi-methodological analysis of the benefits organizations may obtain from BPS and how the benefits can best be achieved," --
Notes: Includes bibliographical references (pages 425-443) and index.
Table of contents: title: Preface; title: Acknowledgments; title: Developing the concept of BPS; title: Introduction; title: State of the art of BPS research; title: Theory and model development; title: Deriving a multi-theoretical framework for BPS research; title: Model development and hypotheses; title: Analysis and results; title: Evaluation of BPS and its impact : quantitative approach; title: Evaluation of BPS and its impact : qualitative approach; title: Conclusions and further research; title: Discussion of findings; title: Further BPS research; title: List of figures; title: List of tables; title: List of abbreviations; title: References; title: Index; title: Appendix.