The road to better public services
Subtitle: progress & constraints in five Canadian federal agencies
By: by G. Bruce Doern.
Contributors: Institute for Research on Public Policy.
Publisher: Institute for Research on Public Policy
Published: 1994
Place of publication: Montreal
Language: eng
Number of pages: 107
Subjects: Administrative agencies -- Canada -- Case studies.; Customer services -- Canada -- Case studies.; Customer services -- Standards -- Canada.; Service à la clientèle -- Canada -- Cas, Études de.; Service à la clientèle -- Normes -- Cas, Études de.; Canada -- Administration -- Cas, Études de.
Notes: Includes bibliographical references.