Accelerating Customer Relationships
Subtitle: Using CRM and Relationship Technologies
Edition: 1st edition
Publisher: Prentice Hall PTR
Published: September 18, 2000
Language: eng
Format: Paperback
Number of pages: 512
ISBN-13: 9780130889843
Subjects: Computer Software Packages; Customer services; Management Information Systems; Customer Service; Computers; Business / Economics / Finance; Textbooks; Computer Books: General; Information Management; Computers / Electronic Commerce; Customer relations