Service Management
Edition: 5 edition
Publisher: McGraw-Hill/Irwin
Published: February 4, 2005
Language: eng
Format: Hardcover
Number of pages: 624
ISBN-13: 9780072982305
Subjects: Technology; Textbooks; Science/Mathematics; Industries - Service Industries; Management - General; Business & Economics / Operations Research; General; Management; Service industries
First sentence: Services lie at the very hub of economic activity in any society.
Notes: Irwin/Mcgraw-Hill Series in Operations and Decision Sciences.