Practice made perfect
Subtitle: a complete guide to veterinary practice management
By: Marsha L. Heinke ; with contributions by John B. McCarthy
Contributors: McCarthy, John B.; American Animal Hospital Association
Edition: 2nd ed.
Publisher: American Animal Hospital Association Press
Published: 2012
Place of publication: Lakewood, Colo
Language: eng
ISBN-13: 9781583261729
Subjects: Veterinary medicine; Veterinary Medicine; Practice Management; Animal Hospitals; Practice; Organization & administration
Notes: Includes bibliographical references and index.
Table of contents: title: What you need to know about management; title: What does it take to be a manager?; title: Strategic planning; title: Personnel management; title: The employment cycle; title: Employment laws; title: Reception and front-desk procedures; title: Medical records; title: Inventory control and management; title: Hospital revenue and financial control; title: Accounting and bookkeeping; title: The human/companion animal bond; title: Marketing your veterinary practice.