Fire and emergency services administration
Subtitle: management and leadership practices
By: L. Charles Smeby, Jr
Publisher: Jones & Bartlett Learning
Published: 2013
Place of publication: Burlington, MA
Language: eng
Number of pages: 204
ISBN-13: 9781449605834
Subjects: Fire departments; Leadership; Management; Personnel management
Notes: Includes bibliographical references and index.
Table of contents: title: Introduction to administration; title: Management; title: Leading change; title: Financial management; title: Human resources management; title: Customer service; title: Training and education; title: Health and safety; title: Government regulation, laws, and the courts; title: Ethics; title: Public policy analysis; title: The future.