The Service Industry's Guide to the Malcolm Baldridge National Quality Award
Subtitle: Proven Strategies for Building Quality into Your Organization
Publisher: Irwin Professional Publishing
Published: January 1995
Language: eng
Format: Hardcover
Number of pages: 300
ISBN-13: 9781556237737
Subjects: Total Quality Management; Management & management techniques; Service industries; Operations Management; Service Industries (Economic Aspects); Business / Economics / Finance; Business/Economics