Creating customer evangelists
Subtitle: how loyal customers become a volunteer sales force
By: Jackie Huba, Ben McConnell
Contributors: McConnell, Ben
Edition: Rev. ed.
Publisher: Lewis Lane Press
Published: 2012
Place of publication: Austin, TX
Language: eng
Number of pages: 230
ISBN-13: 9780988195400
Subjects: Customer relations; Relationship marketing
Notes: Includes bibliographical references (pages 215-226) and index.