Value-directed management
Subtitle: organizations, customers, and quality
By: Bernard Arogyaswamy and Ron P. Simmons.
Contributors: Simmons, Ron P., 1957-
Publisher: Quorum Books
Published: 1993
Place of publication: Westport, Conn
Language: eng
Number of pages: 230
Subjects: Management -- United States.; Quality of products -- United States -- Management.; Customer services -- United States -- Management.
Notes: Includes bibliographical references and index.