Root cause analysis and improvement in the healthcare sector
Subtitle: a step-by-step guide
By: Bjørn Andersen, Tom Fagerhaug, and Marti Beltz.
Contributors: Fagerhaug, Tom, 1968-; Beltz, Marti.
Publisher: ASQ Quality Press
Published: 2010
Place of publication: Milwaukee, Wis
Language: eng
ISBN-13: 9780873897808
Subjects: Medical errors -- Prevention; Medical care -- Quality control; Quality of Health Care; Health Facilities -- organization & administration; Systems Analysis
Notes: Includes bibliographical references and index.
Table of contents: title: Root cause analysis in healthcare; title: The root cause analysis process; title: Define the event; title: Find causes; title: Find the root cause; title: Find solution(s); title: Take action; title: Measure and assess; title: Advanced tools; title: Hardwiring the use of RCA; title: The future of root cause analysis in healthcare.