Operations Strategy
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788776818289
Table of contents: title: Content; title: 1. Introduction; title: 2. Defining Operations Strategy; title: 2.1. What is Operations Management?; title: 2.2. The Role of Services in Operations Management; title: 2.3. What is Strategy?; title: 2.4. What is Operations Strategy?; title: 3. Operations Strategy Formulation; title: 3.1. Hill framework for Operations Strategy Formulation; title: 4. Lean Operations; title: 4.1. Eliminate Waste; title: 4.2. Involvement of Everyone; title: 4.3. Continuous Improvement (CI); title: 4.4. Implementing Lean; title: 5. Business Process Reengineering (BPR); title: 5.1. Implementing Business Process Redesign; title: 6. Enterprise Resource Planning (ERP); title: 6.1. Manufacturing Requirements Planning (MRP); title: 6.2. Manufacturing Resource Planning (MRP II); title: 6.3. ERP; title: 6.4. Web-integrated ERP; title: 7. Quality; title: 7.1. Defining Product Quality; title: 7.2. Defining Service Quality; title: 7.3. Total Quality Management (TQM); title: 7.4. TQM techniques; title: 8. Agile Operations; title: 8.1. Agile Supply Chains; title: 8.2. Lean Supply Chains; title: 8.3. Leagility – Combining Lean and Agile; title: 8.4. Mass Customisation; title: 8.5. Quick Response Manufacturing (QRM); title: 9. Project Management; title: 9.1. Executing Projects; title: 9.2. Network Analysis; title: 10. Structural Decisions; title: 10.1. Process Types; title: 10.2. Layout Types; title: 10.3. Facility Location; title: 10.4. Process Technology; title: 10.5. Product/Service and Process Design; title: 10.6. Job and Work Design; title: 11. Infrastructural Decisions; title: 11.1. Planning and Control; title: 11.2. Inventory Management; title: 11.3. Capacity Management; title: 11.4. Supply Chain Management