Tourist satisfaction and complaining behavior
Subtitle: measurement and management issues in the tourism and hospitality industry
By: Atila Yüksel, (editor).
Contributors: Yüksel, Atila.
Publisher: Nova Science Publishers
Published: 2008
Place of publication: New York
Language: eng
Number of pages: 340
ISBN-13: 9781604560022
Subjects: Hospitality industry -- Management; Tourism -- Management
Description: xiii, 318 p. : 27 cm