Quality
Subtitle: a critical introduction
By: John Beckford.
Edition: 3rd ed.
Publisher: Routledge
Published: 2010
Place of publication: New York, NY
Language: eng
Number of pages: 352
ISBN-13: 9780415996341; 9780415996358; 9780203027790
Subjects: Total quality management -- Case studies; Service industries -- Management -- Case studies; Manufacturing industries -- Management -- Case studies
Genres: Case studies
Notes: Includes bibliographical references and index.