Dealing with people you can't stand
Subtitle: how to bring out the best in people at their worst
By: Rick Brinkman, Rick Kirschner.
Contributors: Kirschner, Rick.
Edition: Rev. and updated ed.
Publisher: McGraw-Hill
Published: 2002
Place of publication: New York
Language: eng
Number of pages: 226
Subjects: Interpersonal relations.; Interpersonal communication.; Psychology, Industrial.
Description: Focuses on the ten most unwanted types of difficult people in work situations--including the whiner, the sniper, and the know-it-all--and provides strategies for dealing with each type.