30 activites for internal customer care
By: Jenny Hill, Patricia Tallack and Hugh Garai of Echelon.
Contributors: Tallack, Patricia.; Garai, Hugh.; Hill Tallack. Echelon Division.
Publisher: Gower
Published: 1996
Place of publication: Aldershot
Language: eng
Subjects: Customer services -- Management -- Handbooks, manuals, etc.
Other titles: Thirty activities for internal customer care.