Advances in Services Innovations
Contributors: Dieter Spath (Editor); Klaus-Peter Fähnrich (Editor)
Edition: 1 edition
Publisher: Springer
Published: November 10, 2006
Language: eng
Format: Hardcover
Number of pages: 312
ISBN-13: 9783540298588
Subjects: Business information systems; Economics; Economics, Finance, Business and Industry; Strategic Planning; Business/Economics; Business & Economics; Business / Economics / Finance; Engineering - Industrial; Customer Relationship; IT-Services; Service Competence; Service Engineering; Service Management; Service Network; Service Standardisation; Economics - General; Congresses; Service industries; Technological innovations
First sentence: As the significance of the service sector has grown, competition in many service markets has increased markedly over the last few years.