Wake Up Your Call Center
Subtitle: Humanize Your Interaction Hub (4th Ed.)
Edition: 4 edition
Publisher: Purdue University Press
Published: March 16, 2005
Language: eng
Format: Paperback
Number of pages: 212
ISBN-13: 9781557533876
Subjects: Customer services; Business & Economics; Business / Economics / Finance; Business/Economics; Office Management; Operations Research; Production & Operations Management; Business & Economics / Office Management; Customer Service