Riding the tiger
Subtitle: leading through learning in turbulent times
By: Priscilla Nelson, Ed Cohen
Contributors: Cohen, Ed; Imhoff, Alfred, copyeditor
Publisher: American Society for Training & Development Press; American Society for Training and Development
Published: 2010
Place of publication: Alexandria, Va
Language: eng
Number of pages: 173
ISBN-13: 9781562867348
Notes: Includes bibliographic references and index.
Table of contents: title: 1. Organizational Crisis Strikes: The Legacy of the Satyam Experience; title: 2. The Role of Learning during a Crisis: Developing a "Lights On" Strategy; title: 3. The Role of Leadership in Turbulent Times: Setting Guidelines for Key Concerns; title: 4. Guiding the Evolution of Your Organization's Culture; title: 5. Coaching for Leaders; title: 6. Using Social Networking Media; title: 7. Caring for the Wounded; title: 8. Salvaging Customer Relationships Through Real-Time Learning; title: 9. Leading Through Learning: Creating a Postcrisis Plan; title: Appendix A: The Legacy of Learning at Satyam; title: Appendix B: Echoes of Innocence - More Voices from Satyam