Customer Once, Client Forever
Subtitle: 12 Tools for Building Lifetime Business Relationships
Edition: 1st edition
Publisher: Kiplinger Books
Published: January 1, 2001
Language: eng
Format: Hardcover
Number of pages: 300
ISBN-13: 9780938721826
Subjects: Customer services; Business/Economics; Business & Economics; Business / Economics / Finance; United States; Marketing - General; Entrepreneurship; Customer Service; Business; General; Consumer satisfaction