Putting "service" into library staff training
Subtitle: a patron-centered guide
By: Joanne  M. Bessler
Contributors: American Library Association
Series: Occasional papers (Library Administration and Management Association)
Publisher: American Library Association
Published: 1990
Place of publication: Chicago, IL
Language: eng
Number of pages: 72
Subjects: Library employees -- Training of -- United States; Libraries and readers -- United States; Library education (Continuing education) -- United States; Library personnel management -- United States
Notes: Bibliogr.

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