Meeting the demands of tomorrow's customers
Subtitle: a council report
By: [edited by Diane Palframan and Andrew Tank].
Contributors: Palframan, Diane.; Tank, Andrew.; Conference Board.
Series: Conference Board report ;; no. 1174-96-CR
Publisher: Conference Board
Published: 1996
Place of publication: New York, NY
Language: eng
Number of pages: 22
Subjects: Customer relations; Customer services
Notes: Includes bibliographical references.
Cover title.