Performance scorecards
Subtitle: measuring the right things in the real world
By: Richard Y. Chang, Mark W. Morgan
Contributors: Morgan, Mark W.
Edition: 1st ed.
Publisher: Jossey-Bass Publishers
Published: 2000
Place of publication: San Francisco
Language: eng
Number of pages: 165
Subjects: Organizational effectiveness; Performance technology; Measurement
Notes: Includes bibliographical references (p. 161-162).
Table of contents: title: The performance problem; title: Setting the stage for scorecards; title: Collect scorecard inputs; title: Create your scorecard; title: Cultivate your scorecard; title: Cascade your scorecard; title: Connect your scorecard; title: Confirm your scorecard; title: Knowing the score.