Self-assessment guide for organizational performance and customer satisfaction
Subtitle: based on the Presidential Award for Quality criteria.
Contributors: Federal Quality Institute (U.S.)
Publisher: Federal Quality Institute; [For sale by the U.S. G.P.O., Supt. of Doc.
Published: 1993
Place of publication: Washington, DC
Language: eng
Number of pages: 56
Subjects: Total quality management -- Government policy -- United States -- Handbooks, manuals, etc.; Organizational effectiveness -- Handbooks, manuals, etc.; Consumer satisfaction -- United States -- Handbooks, manuals, etc.
Other titles: Based on the Presidential Award for Quality criteria.
Notes: Cover title.
Shipping list no.: 94-0079-P.
"December 1993."
"FQI-400R"--P. 4 of cover.
S/N 006-000-01397-0 (GPO)