Communicating at work
Subtitle: principles and practices for business and the professions
By: Ronald B. Adler, Jeanne Marquardt Elmhorst.
Contributors: Elmhorst, Jeanne Marquardt.
Edition: 10th ed.
Publisher: McGraw-Hill
Published: 2010
Place of publication: New York
Language: eng
Number of pages: 519
ISBN-13: 9780073385174
Subjects: Business communication; Interpersonal communication
Description: Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. This work provides coverage of new pedagogy, key new topics and an expansion of other important concepts including sources of on-the-job conflict, how to use informational interviews for career advancement, and stages in group problem-solving. --from publisher description
Notes: Includes bibliographical references and index.
Table of contents: title: Communicating at work; title: Communication, culture, and work; title: Listening; title: Verbal and nonverbal messages; title: Interpersonal skills; title: Principles of interviewing; title: Types of interviews; title: Working in teams; title: Effective meetings; title: Developing and organizing the presentation; title: Verbal and visual support in presentations; title: Delivering the presentation; title: Types of business presentations.