A Guide to Customer Service Skills for the Help Desk Professional
Edition: 2 edition
Publisher: Course Technology
Published: November 12, 2004
Language: eng
Format: Paperback
Number of pages: 400
ISBN-13: 9780619216412
Subjects: Customer services; Computers; Computers - Languages / Programming; Computer Books: General; Programming - General; Computers / Programming / General; General
Notes: Second Edition