Dental reception and practice management
By: Glenys Bridges.
Publisher: Blackwell Munksgaard
Published: 2006
Place of publication: Oxford; Ames, Iowa
Language: eng
Number of pages: 219
ISBN-13: 9781405138888
Subjects: Dental offices -- Management.; Receptionists.; Dental Auxiliaries.; Practice Management, Dental -- organization & administration.
Notes: Includes bibliographical references (p. 215) and index.

Includes Web resources.
Table of contents: title: Understanding the culture of dental care; title: Who's who in the dental team; title: Front-of-house skills; title: Understanding patients' rights; title: Workplace safety; title: Using the appointment book; title: Administrative skills; title: Patient payment plans; title: Computers in dentistry; title: Dental terminology; title: Managing people; title: Planning and managing dental services.