The process of cultural competence in the delivery of healthcare services
Subtitle: a culturally competent model of care
By: Josepha Campinha-Bacote.
Publisher: Transcultural C.A.R.E. Associates
Published: 2003
Place of publication: [Cincinnati, Ohio?]
Language: eng
Number of pages: 116
Subjects: Transcultural medical care -- United States.; Minorities -- Medical care -- United States.; Intercultural communication -- United States.
Other titles: Cultural competence in the delivery of healthcare services :
Notes: Includes bibliographical references (p. 81-99).
Table of contents: value: Cultural competence : still a vexing problem; value: Development of the model; value: Cultural desire; value: Cultural awareness; value: Cultural knowledge; value: Cultural skill; value: Cultural encounters; value: Application of the model; value: Cultural competence : have I asked the right questions?; value: Bibliography; value: Appendix A. Culturally and linguistically appropriate services (CLAS) in health care; value: Appendix B. References and website links; value: Appendix C. Ear-to-ear encounters : a checklist for culturally responsive telephonic communication; value: Appendix D. Inventory for assessing the process of cultural competence among healthcare professionals, revised (IAPCC-R).