Management of reference information services
Subtitle: a dynamic resource allocation and simulation model
By: by Dennis Raymond Elchesen.
Publisher: University Microfilms International
Published: 1982
Place of publication: Ann Arbor, Mich
Language: eng
Format: Microform
Subjects: Reference services (Libraries) -- Management -- Simulation methods.; Information services -- Management -- Simulation methods.
Notes: Thesis (Ph.D.)--University of California, Berkeley, 1982.

Includes bibliography.