Breakaway
Subtitle: Deliver Value to Your Customers--Fast!
Edition: 1st edition
Publisher: Jossey-Bass
Published: April 2, 2002
Language: eng
Format: Hardcover
Number of pages: 176
ISBN-13: 9780787961640
Subjects: Business strategy; Organizational theory & behaviour; Human Resources & Personnel Management; Business & Economics; Business / Economics / Finance; Business/Economics; Training of; Management; Customer Service; Entrepreneurship; Business & Economics / Customer Service; Business & Economics / Human Resources & Personnel Management; Business & Economics-Entrepreneurship; Business & Economics-Human Resources & Personnel Management; Customer services; Sales personnel
First sentence: My friend and colleague Paul sat saddle-style with his forearms resting lazily over the back of his chair as he watched the video of our new executive summarizing the current condition of our manufacturing firm.