The case manager's handbook
By: Catherine M. Mullahy.
Edition: 4th ed.
Publisher: Jones and Bartlett
Published: 2010
Place of publication: Sudbury, Mass
Language: eng
Number of pages: 875
ISBN-13: 9780763777241
Subjects: Hospitals -- Case management services -- Handbooks, manuals, etc; Case Management
Genres: Handbooks, manuals, etc
Notes: Includes bibliographical references and index.
Table of contents: title: The case manager as catalyst, problem solver, advocate, educator; title: The case manager's universe; title: Insurance providers and administrators; title: Insurance lines and health benefit plans; title: Legal responsibilities of the case management profession; title: Ethical responsibilities of the case management profession; title: Credentialing; title: Communications; title: The case management work format and process; title: Integrated case management : preadmission, concurrent review, utilization review, disease management, and case management; title: Working effectively with claims departments : case managers in consulting roles; title: Outcomes reporting : clinical, financial, patient satisfaction, and quality assurance; title: Managing a case management department : your role as department head or independent case management; title: Obesity, the new epidemic; title: Our nation's multiculturalism and challenges to case managers; title: Health literacy and adherence issues; title: Pharmaceuticals : the ever-evolving world; title: Our aging population, medical advancements, and new case management considerations; title: Dying in America; title: Direct to consumer : community-based case management; title: Behavioral health; title: Care at home; title: Managing a long-term case; title: Public sector case management; title: Cases in profile.