The appeal of internal review
Subtitle: law, administrative justice, and the (non-) emergence of disputes
By: David Cowan and Simon Halliday with Caroline Hunter, Paul Maginn, and Lisa Naylor.
Contributors: Halliday, Simon.
Publisher: Hart Pub.
Published: 2003
Place of publication: Oxford; Portland, Or
Language: eng
Number of pages: 220
Subjects: Public welfare administration -- Law and legislation -- England.; Administrative remedies -- England.; Homeless persons -- England.
Description: Why do most welfare applicants fail to challenge adverse decisions despite a continuing sense of need? The book addresses this severely under-researched and under-theorised question. Using English homelessness law as their case study,the authors explore why homeless applicants did -- but more often did not -- challenge adverse decisions by seeking internal administrative review. They draw out from their data a list of the barriers to the take up of grievance rights. Further, by combining extensive interview data from aggrieved homeless applicants with ethnographic data about bureaucratic decision-making, they are able to situate these barriers within the dynamics of the citizen-bureaucracy relationship. Additionally, they point to other contexts which inform applicants' decisions about whether to request an internal review. Drawing on a diverse literature -- risk, trust, audit, legal consciousness, and complaints -- the authors lay the foundations for our understanding of the (non-)emergence of administrative disputes
Notes: Includes bibliographical references (p. [213]-220).