Why customers come back
Subtitle: how to create lasting customer loyalty
By: Manzie R. Lawfer
Contributors: NetLibrary, Inc
Publisher: Career Press
Published: 2004
Place of publication: Franklin Lakes, NJ
Language: eng
Format: [electronic resource] :
Number of pages: 219
Subjects: Customer loyalty; Customer relations
Notes: Includes bibliographical references (p. 209-211) and index.

Electronic access restricted to subscribers.

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Electronic data. Boulder, Colo. : NetLibrary, 2004.

System requirements for online version: netLibrary eBook Reader (for off-line reading) ; Windows 95/98/NT 4.0 or higher ; Pentium 100, 32 MB RAM, 20MB free disk space ; not available for WebTV, Macintosh, Unix or Linux.

Mode of access: Intranet.

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