Changing how you manage and communicate change
Subtitle: focusing on the human side of change
By: Naomi Karten
Series: Soft skills for IT professionals
Publisher: IT Governance Pub.
Published: 2009
Place of publication: [s.l.]
Language: eng
ISBN-13: 9781905356942
Subjects: Organizational change; Management; Communication in management; Information technology
Notes: Includes bibliographical references.

Description based on print version record.
Table of contents: title: Could this be you?; title: Illuminating the experience of change; title: Chaos and the stair change model; title: Universal truths about change; title: Differences in receptiveness to change; title: Assessing your response to change; title: Building a foundation for managing change; title: Introducing change thoughtfully; title: Talking to the people affected by change; title: Offering caring communication; title: Learning from the experience of change.