Managing Services
Subtitle: Using Technology to Create Value (McGraw-Hill/Irwin Series, Operations and Decision Sciences)
Publisher: Irwin/McGraw-Hill
Published: December 2002
Language: eng
Format: Hardcover
Number of pages: 443
ISBN-13: 9780072464269
Subjects: Value analysis (Cost control); Service industries; Management; Business / Economics / Finance; Science/Mathematics; Technological innovations; Management - General; Operational research; Customer relations