Customers for life
Subtitle: how to turn that one-time buyer into a lifetime customer
By: Carl Sewell & Paul B. Brown ; foreword by Tom Peters ; afterword by Stanley Marcus.
Contributors: Brown, Paul B.
Publisher: Pocket Books
Published: 1990
Place of publication: New York, NY
Language: eng
Number of pages: 175
Subjects: Customer services.; Automobile industry and trade -- Customer services -- United States.; Automobile dealers -- United States.