Shift Happens
Subtitle: Bridging The Gap Between Awful And Awesome Customer Service
Publisher: AuthorHouse
Published: November 30, 2004
Language: eng
Format: Paperback
Number of pages: 312
ISBN-13: 9781418483845
Subjects: Customer relations; Business & Economics; Business / Economics / Finance; Business/Economics; Economics - General; Business & Economics / Economics / General; Customer services