Customer intimacy
Subtitle: pick your partners, shape your culture, win together
By: Fred Wiersema
Publisher: HarperCollinsBusiness
Published: 1998
Place of publication: London
Language: eng
Number of pages: 221
ISBN-13: 9780006388395
Subjects: Customer relations; Customer services; Management; Klantgerichtheid; Bedrijfscultuur
Notes: Originally published: [Santa Monica?]: Knowledge Exchange, 1996.

Includes index.