Cultural competence for public managers
Subtitle: managing diversity in today's world
By: Espiridion Borrego, Richard Greggory Johnson III
Contributors: Johnson, Richard Greggory
Publisher: CRC Press
Published: 2012
Place of publication: Boca Raton, FL
Language: eng
Number of pages: 394
ISBN-13: 9781439828076
Subjects: Diversity in the workplace; Personnel management; Public administration
Notes: Includes bibliographical references p. 365-379) and index.
Table of contents: title: Introduction to cultural competence : do I really need to be culturally competent?; title: Why cultural competence is important; title: How globalization and immigration are changing the world; title: Defining cultural competence for public managers; title: Cultural competencies; title: Cultural competence for executives, managers, supervisors, and employees; title: Experiences from successful multicultural and diversity programs; title: Cultural competencies for executives; title: Cultural competencies for middle managers and supervisors; title: Cultural competencies for employees; title: Building the culturally competent organization; title: Establishing the organizational cultural competence framework; title: Human resource management and cultural competence; title: Using cultural competence to develop international collaborations; title: Cases in cultural competence; title: Cultural competence in health care; title: Cultural competence in higher education; title: Resolving diffi cult employee issues; title: The human resource office : the last resort; title: Where do we go from here?; title: What the future holds : more change.