Sābisu no tensaitachi
By: Noji Tsuneyoshi
Series: Shinchō shinsho -- 042; 新潮新書 -- 042; Shinchō shinsho -- 42.; 新潮新書 -- 042
Publisher: Shinchōsha; 新潮社
Published: 2003
Place of publication: Tōkyō; 東京
Language: jpn
Number of pages: 189
Subjects: Customer services; Service industries