Improving patient satisfaction now
Subtitle: how to earn patient and payer loyalty
By: Anne-Marie Nelson ... [et al.].
Contributors: Nelson, Anne-Marie.
Publisher: Aspen Publishers
Published: 1997
Place of publication: Gaithersburg, Md
Language: eng
Number of pages: 341
Subjects: Patient satisfaction.; Primary care (Medicine) -- Psychological aspects.; Physician and patient.; Patient Satisfaction.; Physician-Patient Relations.
Notes: Includes bibliographical references and index.