Managing in health and social care
By: Vivien Martin, Julie Charlesworth and Euan Henderson.
Contributors: Charlesworth, Julie, 1964-; Henderson, Euan S.
Edition: 2nd ed.
Publisher: Routledge
Published: 2010
Place of publication: New York
Language: eng
Number of pages: 384
ISBN-13: 9780415493888; 9780415493895; 9780203856932
Subjects: Human services -- Management; Health services administration
Notes: Includes index.
Table of contents: title: Your job a manager in health and social care; title: Improving your effectiveness as a manager; title: Management and leadership; title: Understanding motivation; title: Values and vision; title: What do your service users want?; title: Mapping the service environment; title: Engaging with service users; title: Managing outcomes with service users; title: Managing processes; title: Working with a budget; title: Service planning, accountability and risk; title: Quality in services; title: Working with standards; title: Management control; title: Developing effective performance; title: Managing change; title: Planning and managing projects.