Delivering the customer experience
Subtitle: creating attainable dreams : a guide for retail teams
By: Mark F. Dorgan
Edition: European ed.
Publisher: Multiplier
Published: 2010
Place of publication: Teddington
Language: eng
Number of pages: 115
ISBN-13: 9780956690401
Subjects: Customer relations; Retail trade; Management; Relationship marketing
Notes: Includes index.