Root Cause Analysis
Subtitle: Basic Tools and Techniques
Publisher: Paton Press
Published: August 2004
Language: eng
Format: Paperback
Number of pages: 104
ISBN-13: 9781932828023
Subjects: Business/Economics; Total Quality Management; Business & Economics
First sentence: Root cause analysis (RCA) is an in-depth investigation into the cause or causes of an identified problem, a customer complaint, a nonconformance, the nonfulfillment of a requirement, or an undesirable condition.