A Career in customer service and tech support
By: Jeff Mapua
Edition: First Edition.
Series: Essential careers
Publisher: Rosen Publishing
Published: 2015
Place of publication: New York
Language: eng
Number of pages: 80
ISBN-13: 9781477778869
Subjects: Customer services; Juvenile literature; Vocational guidance; Computer technical support
Notes: Includes bibliographical references (pages 74-76) and index.

Grades 7 to 12.
Table of contents: title: Introduction; title: The business of customer service and technical support; title: Starting out; title: A major decision; title: Looking for work; title: Getting hired; title: Making a career of it; title: Glossary; title: For more information; title: For further reading; title: Bibliography; title: Index.