Effective listening skills
By: Dennis M. Kratz, Abby Robinson Kratz ; in cooperation with Art James Productions, Inc.
Contributors: Kratz, Abby Robinson.; Art James Productions.
Series: Business skills express series
Publisher: Irwin Professional Pub.
Published: 1995
Place of publication: Chicago
Language: eng
Number of pages: 94
Subjects: Business communication; Listening; Interpersonal communication