Services Blueprint
Subtitle: Roadmap for Execution (Addison-Wesley Information Technology Series)
Publisher: Addison-Wesley Professional; Addison-Wesley
Published: June 26, 2003
Language: eng
Format: Paperback
Number of pages: 384
ISBN-13: 9780321150394
Subjects: Business information systems; Service Industries Management; Business & Economics; Computers - General Information; Computer Books: General; Management - General; Management Information Systems; Computers / Management Information Systems; Information Technology; Automation; Case studies; Management; Service industries