Working Knowledge
Edition: 2Rev Ed edition
Publisher: Harvard Business School Press
Published: May 2000
Language: eng
Format: Paperback
Number of pages: 240
ISBN-13: 9781578513017
Subjects: Management decision making; Personnel & human resources management; Management - General; Organizational Behavior In Business; Business & Economics; Business / Economics / Finance; Business/Economics; Entrepreneurship; Information Management; Knowledge Management
First sentence: KNOWLEDGE is neither data nor information, though it is related to both, and the differences between these terms are often a matter of degree.
Description: "Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities - accessing, generating, embedding, and transferring - and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers about the limits of communications and information technology in managing intellectual capital."--Jacket.