Managing cultural change in HM Customs and Excise
Subtitle: "Public services exist for the benefit of those who use them andnot those who work in them"(Mottram).
Publisher: The Author]
Published: 1996
Place of publication: [s.l
Language: eng
Subjects: Great Britain. -- Customs and excise.
Notes: Thesis (M. B. A.) - University of Ulster, 1996.