Communicating
Subtitle: A social, career and cultural focus
By: Roy M. Berko ... [et al.].
Edition: 12th ed.
Publisher: Pearson
Published: 2012
Place of publication: Upper Saddle River, N.J
Language: eng
Number of pages: 480
ISBN-13: 9780205029419
Subjects: Communication
Description: Updated in its 12th edition, Communicating: A Social, Career, and Cultural Focus offers a comprehensive blend of basic communication theory, research and skills, with a strong emphasis on relationship communication (social), workplace communication (career) and intercultural communication (culture). This highly regarded introduction to communication text introduces the basic principles of communication and applies them to interpersonal, group, interviewing, and public speaking contexts. The new edition features an increased emphasis on electronically-mediated communication and the impact of technology on our daily communication, a significantly updated research base and a reorganization of the public speaking chapters.
Table of contents: label: CHAPTER 1
title: The Human Communication Process
pagenum: 1; title: Communication Defined
pagenum: 3; title: The Components of Human Communication
pagenum: 5; title: Communication as a System
pagenum: 13; title: Models of Communication
pagenum: 14; title: The Media as Communicators
pagenum: 19; title: Communication and Culture
pagenum: 21; title: First Amendment Speech
pagenum: 27; title: Ethics and Communication
pagenum: 29; title: In Conclusion
pagenum: 32; title: Learn by Doing
pagenum: 32; title: Key Terms
pagenum: 33; label: CHAPTER 2
title: Foundations of Verbal Language
pagenum: 34; title: Origins of Human Language
pagenum: 35; title: The Languages We Use
pagenum: 45; title: Using Verbal Language
pagenum: 49; title: In Conclusion
pagenum: 51; title: Learn by Doing
pagenum: 51; title: Key Terms
pagenum: 51; label: CHAPTER 3
title: Nonverbal Communication
pagenum: 52; title: Sources of Nonverbal Signs
pagenum: 55; title: Emotional Influences on Nonverbal Communication
pagenum: 58; title: Verbal and Nonverbal Relationships
pagenum: 59; title: Categories of Nonverbal Communication
pagenum: 61; title: Using Nonverbal Communication
pagenum: 78; title: You and Nonverbal Communication
pagenum: 78; title: In Conclusion
pagenum: 79; title: Learn by Doing
pagenum: 79; title: Key Terms
pagenum: 79; label: CHAPTER 4
title: Listening
pagenum: 80; title: The Importance of Listening
pagenum: 81; title: The Listening Process
pagenum: 84; title: Listening Apprehension
pagenum: 101; title: Improving Your Listening
pagenum: 101; title: In Conclusion
pagenum: 104; title: Learn by Doing
pagenum: 105; title: Key Terms
pagenum: 105; label: CHAPTER 5
title: The Self and Perception
pagenum: 106; title: Self-Talk
pagenum: 107; title: Self-Concept
pagenum: 108; title: Cognitive Processing
pagenum: 113; title: Perceptions
pagenum: 114; title: The Self
pagenum: 115; title: Need Drives Affecting Communication
pagenum: 119; title: Communication Apprehension
pagenum: 122; title: The Role of Culture on Self-Communciation
pagenum: 126; title: In Conclusion
pagenum: 128; title: Learn by Doing
pagenum: 128; title: Key Terms
pagenum: 129; label: CHAPTER 6
title: Interpersonal and Electroniclly Mediated Communication
pagenum: 130; title: Basic Concepts of Interpersonal Communication
pagenum: 131; title: Self-Disclosure
pagenum: 134; title: The Self and Others
pagenum: 136; title: Seeking Approval
pagenum: 138; title: Gaining Compliance
pagenum: 139; title: Emotions as A Factor in Interpersonal Communication
pagenum: 140; title: Power as A Factor in Interpersonal Communication
pagenum: 140; title: Male/Masculine-Female/Feminine Communication
pagenum: 143; title: Sexual Harassment and Bullying
pagenum: 148; title: Relationships
pagenum: 151; title: Electronially Mediated Communication
pagenum: 159; title: In Conclusion
pagenum: 171; title: Learn by Doing
pagenum: 171; title: Key Terms
pagenum: 172; label: CHAPTER 7
title: Interpersonal Skills and Conflict Management
pagenum: 173; title: Participating in Conversations
pagenum: 174; title: Giving Directions
pagenum: 177; title: Requesting
pagenum: 178; title: Expressing Empathy
pagenum: 180; title: Dealing with Interpersonal Conflict
pagenum: 181; title: Criticism
pagenum: 204; title: Apologizing
pagenum: 205; title: In Conclusion
pagenum: 208; title: Learn by Doing
pagenum: 208; title: Key Terms
pagenum: 209; label: CHAPTER 8
title: The Interview
pagenum: 210; title: The Interview and The Role of The Participants
pagenum: 211; title: Types of Interviews
pagenum: 216; title: In Conclusion
pagenum: 241; title: Learn by Doing
pagenum: 241; title: Key Terms
pagenum: 242; label: CHAPTER 9
title: The Concepts of Groups
pagenum: 243; title: Groups Defined
pagenum: 244; title: Group Versus Individual Actions
pagenum: 244; title: Types of Groups
pagenum: 246; title: Group Operations
pagenum: 252; title: Making Group Decisions
pagenum: 256; title: Decision-Making Techniques
pagenum: 259; title: Group Setting
pagenum: 262; title: Mediated Meetings
pagenum: 265; title: In Conclusion
pagenum: 269; title: Learn by Doing
pagenum: 269; title: Key Terms
pagenum: 270; label: CHAPTER 10
title: Participating in Groups
pagenum: 271; title: Cultural Differences in Groups
pagenum: 272; title: The Group Participant
pagenum: 276; title: The Group Leader and Group Leadership
pagenum: 282; title: In Conclusion
pagenum: 291; title: Learn by Doing
pagenum: 291; title: Key Terms
pagenum: 292; label: CHAPTER 11
title: Public Speaking: Planning the Message
pagenum: 293; title: The Listenable Speech
pagenum: 294; title: Preparing a Speech: An Overview
pagenum: 295; title: Parameters of Public Speaking
pagenum: 296; title: Ethics of Public Speaking
pagenum: 296; title: Analyzing the Parameters of Speeches
pagenum: 299; title: Modes of Presentation
pagenum: 308; title: In Conclusion
pagenum: 317; title: Learn by Doing
pagenum: 317; title: Key Terms
pagenum: 318; label: CHAPTER 12
title: Public Speaking: Developing The Message
pagenum: 319; title: Sources of Information
pagenum: 320; title: Supporting Material
pagenum: 328; title: Use of The World Wide Web
pagenum: 333; title: Techniques For Presenting Supporting Material
pagenum: 336; title: In Conclusion
pagenum: 341; title: Learn by Doing
pagenum: 341; title: Key Terms
pagenum: 342; label: CHAPTER 13
title: Public Speaking: Structuring the Message
pagenum: 343; title: Structure of A Speech
pagenum: 344; title: The Introduction
pagenum: 344; title: The Central Idea
pagenum: 348; title: The Body
pagenum: 349; title: The Conclusion
pagenum: 356; title: Alternative Methods of Organizing the Speech
pagenum: 357; title: Transition Into the Question-And-Answer Session
pagenum: 364; title: Role of Culture on Speech Structure
pagenum: 365; title: In Conclusion
pagenum: 367; title: Learn by Doing
pagenum: 367; title: Key Terms
pagenum: 368; label: CHAPTER 14
title: Public Speaking: The Informative Speech
pagenum: 369; title: The Role of Informative Speaking
pagenum: 371; title: Characteristics of Informative Speaking
pagenum: 371; title: Classifications of Informative Speaking
pagenum: 372; title: Informative Briefings
pagenum: 373; title: Question-And-Answer Sessions
pagenum: 378; title: Speeches of Introduction
pagenum: 380; title: The Informative Process in Action
pagenum: 381; title: In Conclusion
pagenum: 383; title: Learn by Doing
pagenum: 383; title: Key Terms
pagenum: 384; label: CHAPTER 15
title: Pubic Speaking: The Persuasive Speech
pagenum: 385; title: Persuasive Speaking
pagenum: 386; title: The Process of Persuasion
pagenum: 386; title: Persuasive Strategies
pagenum: 388; title: Role of Influence in Persuasion
pagenum: 390; title: Classical Components of the Persuasive Message
pagenum: 392; title: Logical Arguments
pagenum: 395; title: The Role of Emotions in Persuasion
pagenum: 400; title: Psychological Appeals
pagenum: 401; title: Structure of The Persuasive Message
pagenum: 406; title: Introduction
pagenum: 407; title: Body
pagenum: 407; title: Conclusion
pagenum: 408; title: Culture and Persuasion
pagenum: 408; title: In Conclusion
pagenum: 412; title: Learn by Doing
pagenum: 412; title: Key Terms
pagenum: 412; label: CHAPTER 16
title: Public Speaking: Presenting the Message
pagenum: 413; title: Speaking with Confidence
pagenum: 414; title: Aspects of Oral and Physical Speech Presentation
pagenum: 414; title: Public Speaking Anxiety/Stage Fright
pagenum: 418; title: Presenting Visuals in a Speech
pagenum: 422; title: Rehearsing the Speech
pagenum: 424; title: Dealiing with Difficulties During a Speech
pagenum: 426; title: The Role of Culture on Speech Presentation
pagenum: 426; title: In Conclusion
pagenum: 429; title: Learn by Doing
pagenum: 429; title: Key Terms
pagenum: 429