The art & science of the hotel concierge
Subtitle: connecting guests to experiences around the world
By: Holly Stiel with Lin Ivice
Contributors: Ivice, Lin
Publisher: American Hotel & Lodging Educational Institute; GPP Where
Published: 2011
Place of publication: Orlando, Fla
Language: eng
Number of pages: 295
ISBN-13: 9780762778522
Subjects: Hospitality industry; Employees; Training of; Hotel concierges