Operationeel management in de dienstverlening
By: Joyce Walstra ; met medewerking van: Jan A. Schulp, Eva Janssen
Contributors: Schulp, J.A. (Jan Arend), 1945-; Janssen, Eva, 1981-
Edition: 3e [herziene] editie.
Publisher: Pearson
Published: 2014
Place of publication: Amsterdam]
Language: dut
Number of pages: 308
ISBN-13: 9789043025584
Subjects: Management; Dienstverlening
Description: Studieboek op hbo-niveau.
Notes: 1e druk: Amsterdam : Pearson Prentice Hall, 2006.

Met index, literatuuropgave.