Quality inspired management
Subtitle: the key to sustainability
By: C. Harold Aikens
Publisher: Prentice Hall
Published: 2011
Place of publication: Boston
Language: eng
Number of pages: 623
ISBN-13: 9780131197565
Description: xxiii, 623 p. : 29 cm
Notes: Includes bibliographical references and index.
Table of contents: title: 1. Quality Overview; title: 2. Quality as a Strategic Imperative in the Information Age; title: 3. People - the Most Valuable Asset; title: 4. Specifications and Production Implications; title: 5. Quality of Design; title: 6. System Maintenance and Reliability; title: 7. Understanding Process Behavior - Problem-Solving Toolkit; title: 8. Statistical Process Control by Variables; title: 9. Issues Relevant to Statistical Process Control by Variables; title: 10. Statistical Process Control by Attributes; title: 11. Process Improvement in lean Production Environments; title: 12. Control of Process in Service industries; title: 13. Using ANOVA and DOE to Determine What Makes a Process Tick; title: 14. Continuous Improvement: Pursuit of Six Sigma Quality.