The effects of business/customer roles on preferences for conflict resolution styles
By: by Gail M. Currie.
Published: 1990
Language: eng
Number of pages: 29
Subjects: Conflict management -- Psychological aspects.; Consumer behavior -- Psychological aspects.; Customer relations -- Psychological aspects.; Social role.
Notes: Thesis (M.S.)--Western Washington University, 1990.

Includes bibliographical references (leaves 16-17)