Outsourcing and service work in the new economy
Subtitle: the case of call centres in Mexico City
By: by José-Luis Álvarez-Galván
Publisher: Cambridge Scholars
Published: 2012
Place of publication: Newcastle upon Tyne
Language: eng
Number of pages: 198
ISBN-13: 9781443837385
Subjects: Commercial policy; Employees; Contracting out; Call centers; Personnel management
Notes: Includes bibliograhical references (p. [185]-198).