Customer Service Training 101
Subtitle: Quick And Easy Techniques That Get Great Results
Publisher: AMACOM/American Management Association; AMACOM
Published: September 30, 2005
Language: eng
Format: Paperback
Number of pages: 207
ISBN-13: 9780814472903
Subjects: Employees; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Training of; Human Resources & Personnel Management; Training; Customer relations; Customer services
First sentence: What is happening to customer service?