The business and professional communicator
By: William W. Neher, David H. Waite
Contributors: Waite, David Hawkes, 1944-
Edition: Instructor's ed.
Publisher: Allyn and Bacon
Published: 1993
Place of publication: Boston
Language: eng
Number of pages: 478
ISBN-13: 9780205144372
Subjects: Business communication; Communication in organizations; Problems, exercises
Notes: Includes bibliographical references and index.
Table of contents: title: Part 1. Basic principles for business and professional communication; title: Chapter 1. Analyzing communication; title: Chapter 2. Communication in organizations; title: Chapter 3. Effective listening processes; title: Chapter 4. Intercultural communication in business and the professions; title: Part 2. Interpersonal communication in business and the professions; title: Chapter 5. Face-to-face communication in business and professional settings; title: Chapter 6. Nonverbal communication in business and professional settings; title: Chapter 7. Interviewing; title: Chapter 8. Problem-solving groups; title: Chapter 9. Group leadership; title: Part 3. Presentation; title: Chapter 10. Preparing presentations; title: Chapter 11. Organizing and delivering presentations; title: Chapter 12. Media and mediated communication systems; title: Part 4. Special applications in business and professional communication; title: Chapter 13. Conflict management; title: Chapter 14. Negotiation, bargaining and mediation; title: Chapter 15. Communication training and speechwriting.