The communication problem solver
Subtitle: simple tools and techniques for busy managers
By: Nannette Rundle Carroll.
Publisher: American Management Association
Published: 2010
Place of publication: New York
Language: eng
ISBN-13: 9780814413081
Subjects: Communication in management; Problem solving; Interpersonal communication
Notes: Includes index.
Table of contents: title: The power of relationship; title: Setting expectations with turbocharged clarity; title: Communicating your expectations : what to say and how to say it; title: Workflow management : communication tools; title: Top-tier questioning techniques; title: How to break the judging habit; title: Common people problems; title: a handy reference; title: Giving feedback; title: sweet or sour?; title: Compelling coaching techniques; title: Dream delegating ensures clarity and collaboration; title: Don't have time to listen : try these tips.