Consumer trends in banking and insurance
Subtitle: Barcelona (Spain) 5th-7th May 1996
By: ESOMAR/EFMA Seminar ; [editor, Ulrike Schöneberg].
Contributors: Schöneberg, Ulrike, 1944-; ESOMAR.
Series: ESOMAR publication series ;; v. 200
Publisher: ESOMAR
Published: 1996
Place of publication: Amsterdam
Language: eng
Number of pages: 220
Subjects: Banks and banking -- Customer services -- Europe -- Congresses.; Banks and banking -- Insurance business -- Europe -- Congresses.
Notes: Includes bibliographical references.