The reactor factor
Subtitle: how to handle difficult work situations without going nuclear
By: Marsha Petrie Sue.
Publisher: John Wiley & Sons
Published: 2010
Place of publication: Hoboken, N.J
Language: eng
Number of pages: 220
ISBN-13: 9780470490068
Subjects: Conflict management; Interpersonal relations; Interpersonal conflict
Notes: Includes bibliographical references and index.
Table of contents: title: Deciding to decide : take it, leave it, change it; title: Spoiled brats : entitlement, blame, accountability; title: Give up or toughen up : react or respond?; title: What leaders want : attitude, core values, outcomes; title: The F word : the skinny on being fat; title: Office politics and gossip : the silent killers; title: Is your networking working? : the good, the bad, and the connected; title: What you need to succeed : presentation skills, meetings, managing negativity, dress code, and customer service; title: Find it, keep it, love it : what to do if you're laid off; title: Preach it, teach it : control, decisions, money, and parenting; title: Lessons learned.