The handbook for working with difficult groups
Subtitle: how they are difficult, why they are difficult and what you can do about it
By: Sandy Schuman, editor.
Contributors: Schuman, Sandy, 1951-
Edition: 1st ed.
Series: The Jossey-Bass business & management series
Publisher: Jossey-Bass; Wiley-Interscience
Published: 2010
Place of publication: San Francisco
Language: eng
Number of pages: 480
ISBN-13: 9780470190388
Subjects: Conflict management; Interpersonal relations; Interpersonal conflict; Teams in the workplace
Description: Twenty chapters, each describing a common challenge a facilitator can face, examining the research available to understand the difficulty, and then offering pragmatic interventions a facilitator can use to deal with this challenge -- publisher description.
Notes: Includes bibliographical references and index.