Outstanding!
Subtitle: 47 ways to make your organization exceptional
By: John G. Miller.
Publisher: G.P. Putnam's Sons
Published: 2010
Place of publication: New York
Language: eng
Number of pages: 206
ISBN-13: 9780399156403
Subjects: Organizational effectiveness; Organizational change; Customer services
Description: The bestselling author of "QBQ!" shows how anyone can use the unlimited potential of accountability to create an outstanding organization. Miller's newest book offers practical ideas for creating a distinguished group with which customers will want to work.