The Effective Manager: Managing Products and Services
Subtitle: Quality Management (Institute of Management Open Learning)
Publisher: Financial Times Prentice Hall (a Pearson Education company)
Published: September 4, 1995
Format: Paperback
Number of pages: 98
ISBN-13: 9780273614838
Subjects: For NVQ / SVQ (National / Scottish Vocational Qualification); Management & management techniques