Federal Emergency Management Agency customer service course
Subtitle: instructor guide
Publisher: The Agency
Published: 2000
Place of publication: [Washington, D.C.]
Language: eng
Subjects: Customer services -- United States -- Handbooks, manuals, etc; Customer relations -- United States -- Handbooks, manuals, etc
Genres: Handbooks, manuals, etc
Other titles: Customer service course, instructor guide
Notes: Shipping list no.: 2001-0015-P

"June 2000."

"IG/CS-100"--Cover