Performance measurement and quality management in public libraries
Subtitle: IFLA Satellite Meeting, Berlin, 25-28 August, 1997 : proceedings
By: [edited by Peter Borchardt and Ulla Wimmer].
Contributors: Borchardt, Peter.; Wimmer, Ulla.
Series: DBI-Materialien ;; 168
Publisher: Deutsches Bibliotheksinstitut
Published: 1998
Place of publication: Berlin
Language: eng
Number of pages: 260
Subjects: Public libraries -- Europe -- Quality control -- Congresses.; Public libraries -- United States -- Quality control -- Congresses.; Public libraries -- Europe -- Evaluation -- Congresses.; Public libraries -- United States -- Evaluation -- Congresses.
Genres: Congresses.
Other titles: Performance measurement
Notes: Includes bibliographical references.