Advancing the service sector with evolving technologies
Subtitle: techniques and principles
By: John Wang, editor
Publisher: Information Science Reference
Published: 2012
Place of publication: Hershey, PA
Language: eng
Number of pages: 389
ISBN-13: 9781466600447; 9781466600454; 9781466600461
Subjects: Customer services; Service-oriented architecture (Computer science); Service industries; Information technology; Web services
Description: "This book discusses the application of information systems to service creation, modeling, and evolution, covering foundational concepts and innovations in service management, service-oriented computing, strategic information systems, and Web services"--Provided by publisher.
Notes: Includes bibliographical references and index.