Call Center Handbook
Subtitle: The Complete Guide to Starting, Running and Improving Your Call Center (Call Center Handbook)
Edition: 3rd edition
Publisher: CMP Books
Published: October 25, 1999
Language: eng
Format: Paperback
Number of pages: 325
ISBN-13: 9781578200474
Subjects: Communications engineering / telecommunications; Customer services; Marketing - Telemarketing; Data Transmission Systems; Microcomputer Workstations; Computers; Business / Economics / Finance; Computer Books: General; Reference - General; Customer Service; Reference; Business Software - General