The stakeholder approach to the construction of performance measures
By: Helen Pickering, John C. Crawford and Dorothy McLelland.
Contributors: Crawford, John C. 1945-; McLelland, Dorothy.; British Library. Research and Innovation Centre.
Series: British Library research and innovation report -- 31
Publisher: British Library Research and Innovation Centre
Published: 1996
Place of publication: (London)
Language: eng
Number of pages: 99
Subjects: Organizational effectiveness -- Measurement.; Performance -- Measurement.; Academic libraries -- Administration.