8 things we hate about I.T.
Subtitle: how to move beyond the frustrations to form a new partnership with I.T.
By: Susan Cramm
Publisher: Harvard Business Press
Published: 2010
Place of publication: Boston, Mass
Language: eng
Number of pages: 194
ISBN-13: 9781422131664
Other titles: Eight things we hate about IT
Notes: Includes bibliographical references and index.
Table of contents: title: You need service, and IT needs control; title: You need results, and IT needs respect; title: You need to focus on tactics, and IT needs strategic alignment; title: You need IT funding, and IT needs returns; title: You need on-time delivery, and IT needs quality; title: You need customization, and IT needs standardization; title: You need innovation, and IT functions in bureaucracy; title: You need good IT, and IT can become great.