The Innovation Edge
Subtitle: Creating Strategic Breakthroughs Using the Voice of the Customer (Executive Breakthrough)
Publisher: John Wiley & Sons; Wiley
Published: May 1995
Language: eng
Format: Hardcover
Number of pages: 180
ISBN-13: 9780471131960
Subjects: Business strategy; Management & management techniques; Entrepreneurship; Leadership; Quality (Management); Business / Economics / Finance; Consumer satisfaction; Customer services; Management; Organizational effectiveness; Business/Economics