Effective User Support
Subtitle: How to Manage the It Helpdesk
Publisher: McGraw-Hill Companies
Published: March 1996
Language: eng
Format: Paperback
Number of pages: 220
ISBN-13: 9780077079536
Subjects: Computer Hardware & Operating Systems; Customer services; General Theory of Computing; Information technology industries; Management; Data Transmission Systems - General; Cics (Computer System); Information Technology (Engineering); Technology; Computers - Communications / Networking; Information technology; Computer Books: General; Industrial Technology; Computer Science; Networking - General; Computer Bks - Communications / Networking; Information Management