Passionate & Profitable
Subtitle: Why Customer Strategies Fail and 10 Steps to Do Them Right!
Publisher: Wiley
Published: March 1, 2005
Language: eng
Number of pages: 204
ISBN-13: 9780471713920
First sentence: The pursuit of the customer is as old as the search for business success, and we have yet to see a company that will not declare total, undeniable dedication to the customer.