Crucial Conversations
Subtitle: Tools for Talking When Stakes are High
Edition: 1 edition
Publisher: McGraw-Hill
Published: June 18, 2002
Language: eng
Format: Paperback
Number of pages: 256
ISBN-13: 9780071401944
Subjects: Popular psychology; Interpersonal Communication; Business Communication - General; Psychology; Business & Economics / Business Communication; Self-Help; Interpersonal Relations; General; Conversation; Communication
First sentence: When people first hear the term "crucial conversation," many conjure up images of presidents, emperors, and prime ministers seated around a massive table while they debate the future of the world.