Customer Service
Subtitle: Extraordinary Results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA
Edition: 1st ed edition
Publisher: Collins
Published: September 1, 1998
Language: eng
Format: Hardcover
Number of pages: 256
ISBN-13: 9780887307720
Subjects: Customer services; Entrepreneurship; Case studies; Business & Economics; Business / Economics / Finance; Business/Economics; Marketing - General; Business & Economics / Customer Service; Customer Service