Management
Subtitle: meeting and exceeding customer expectations
By: Warren R. Plunkett, Raymond F. Attner.
Contributors: Attner, Raymond F.; Plunkett, W. Richard
Edition: 6th ed.
Publisher: South-Western College Pub.
Published: 1997
Place of publication: Cincinnati
Language: eng
Number of pages: 760
Subjects: Management.
Notes: Includes bibliographical references (p. 707-733) and index.
Rev. ed. of: Introduction to management. 5th ed. c1994.