Putting service into library staff training
Subtitle: a patron-centered guide
By: Joanne M. Bessler.
Series: LAMA occasional papers series; Occasional papers (Library Administration and Management Association)
Publisher: American Library Association
Published: 1994
Place of publication: Chicago
Language: eng
Number of pages: 72
Subjects: Library employees -- In-service training -- United States.; Public services (Libraries) -- United States.; Library education (Continuing education) -- United States.; Library personnel management -- United States.
Notes: Includes bibliographical references (p. 69-70) and index.