Beyond "Hello"
Subtitle: A Practical Guide for Excellent Telephone Communication and Quality Customer Service
Contributors: Pat Landaker (Editor)
Edition: 1st ed edition
Publisher: Now Hear This
Published: January 1, 2000
Language: eng
Format: Paperback
Number of pages: 158
ISBN-13: 9780944918043
Subjects: Business/Economics; Business & Economics; Business / Economics / Finance; Customer Service; Marketing - Telemarketing
First sentence: What is attitude?