Managing change
Subtitle: negotiating conflict
By: Mark Anstey.
Contributors: Anstey, Mark.
Edition: 2d ed.
Publisher: Juta & Co.
Published: 1999
Place of publication: Kenwyn
Language: afr; eng
Number of pages: 399
Subjects: Conflict management.; Industrial relations.
Description: "This book provides insights and skills to those who seek to manage change and conflict through negotiation and joint problem-solving, providing a comprehensive collection of process maps, tools and techniques to assist in the achievement of settlements in often complex exchanges."--BOOK JACKET.
Notes: Includes bibliographical references (p. 373-389) and index.
Rev. ed. of : Negotiating conflict, 1991.