Report of the Controller and Auditor-General, Tumuaki o te Mana Arotake, towards service excellence
Subtitle: the responsiveness of government agencies to their clients.
Publisher: Controller and Auditor-General
Published: 1999
Place of publication: [Wellington, N.Z.]
Language: eng
Number of pages: 139
Subjects: Administrative agencies -- New Zealand -- Management.; Customer services -- New Zealand.
Other titles: Towards service excellence :
Notes: "August 1999."