Performance consulting
Subtitle: a practical guide for HR and learning professionals
By: Dana Gaines Robinson and James C. Robinson.
Contributors: Robinson, James C., 1930-
Edition: 2nd ed.
Publisher: Berrett-Koehler Publishers
Published: 2008
Place of publication: San Francisco, Calif
Language: eng
ISBN-13: 9781576754351
Subjects: Employees -- Training of; Performance; Business consultants
Notes: Includes bibliographical references and index.
Table of contents: title: The need hierarchy; title: The gaps! logic; title: Identifying business and performance shoulds; title: Identifying the "is" for business and performance; title: Identifying causes and solutions; title: Contracting with clients; title: Building partnerships with clients; title: Reactive entry : reframing requests for solutions; title: Proactively identifying performance consulting opportunities; title: Q&A with the authors.