Business LetterWorks.
Contributors: Elliott, Stephen P.; Round Lake Publishing.; Strategic Communications.
Edition: 2nd ed.
Publisher: Round Lake Pub. Co.
Published: 1993
Place of publication: Ridgefield, CT
Number of pages: 470
ISBN-13: 9780929543451
Subjects: Commercial correspondence.; Form letters.
Other titles: Complete book of contemporary business letters.
Description: Contains 400 form business letters. Book shows each letter along with helpful hints on how to use and customize each letter. Topics include sales and marketing, advertising and public relations, customer relations and complaints, credit and collection, dealing with suppliers, business management, internal communications, etc.
Table of contents: title: Sales and Marketing:; title: Advertising and public relations; title: Customer relations; title: Handling customer complaints; title: Credit and collections; title: Dealing with suppliers; title: Personnel relations; title: Managing your business; title: Internal communications; title: Community service; title: Job search; title: Personal letters; title: Faxes; title: Indexes: Index by title; title: Index by subject.