Business process reengineering
Subtitle: a primer for the Marine Corps' process owner
By: Rollin D. Brewster, III
Publisher: Naval Postgraduate School; Available from National Technical Information Service
Published: 1997
Place of publication: Monterey, Calif; Springfield, Va
Language: eng
Number of pages: 126
Description: As the defense establishment downsizes, it has turned to the private sector to model its methods for improved productivity. Business Process Reengineering (BPR) is a technique used by the private sector to achieve order of magnitude improvements in organizational performance by leveraging information technology to enable the holistic redesign of business processes. This thesis provides a guide to the methods and tools used during BPR, and presents a practical way for Marine Corps' leaders to establish and direct a reengineering effort. Instruction is provided on the basics of how to establish a strategic direction, organize the reengineering team, and analyze business processes through the use of process-maps, flowcharts, Integrated Definition for Function (IDEFO) models, Activity-Based Costing (ABC), and value-added assessment. Approaches and principles useful during the development of the new process are discussed, as well as benchmarking and the factors leading to process implementation and organizational change. Recommendations are made for further reading.
Notes: "December 1997."

Thesis advisor(s): Kenneth J. Euske, William J. Haga.

Thesis (M.S. in Management)--Naval Postgraduate School, December 1997.

Includes bibliographical references (p. 119-123).

Approved for public release; distribution unlimited.

Also available online.

Mode of access: World Wide Web.

System requirements: Adobe Acrobat reader.