Mediation in the campus community
Subtitle: designing and managing effective programs
By: William C. Warters
Contributors: Conflict Resolution Education Network
Edition: 1st ed
Series: The Jossey-Bass higher and adult education series
Publisher: Jossey-Bass Publishers
Published: 2000
Place of publication: San Francisco
Language: eng
Number of pages: 283
Subjects: Counseling in higher education; Conflict management -- Study and teaching (Higher); Mediation
Notes: "CREnet, Conflict Resolution Education Network."

Includes bibliographical references (p. 267-274) and index
Table of contents: title: ch. 1. The growing need for conflict resolution strategies in higher education; title: ch. 2. Why mediation makes sense for academic organizations; title: ch. 3. First steps in building a program; title: ch. 4. Identifying and training mediators; title: ch. 5. Publicizing the program and creating referral systems; title: ch. 6. Operating and maintaining the program; title: ch. 7. Imlementing strategies for evaluation and feedback; title: ch. 8. Expanding conflict management options beyond the mediation table