Presenting an Effective Message
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788776817091
Table of contents: title: Content; title: Preface; title: 1. Overview of the Ebook; title: 1.1 Introduction; title: 1.2 Understanding How Messages Are Delivered; title: 1.3 Delivering Your Message; title: 2. Review of Communication Basics; title: 2.1 Introduction; title: 2.2 The Communication Process; title: 2.3 Elements of Communication; title: 2.4 Taking Your Communication Skills to the Next Level; title: 3. Your Message and the Communication Process; title: 3.1 Introduction; title: 3.2 Types of Input; title: 3.3 Filters; title: 3.4 The Internal Map, Internal State, and Behavior or Response; title: 3.5 Why This Matters; title: 4. Internal Representation of Messages; title: 4.1 Introduction; title: 4.2 Internal Representation of Our World; title: 4.3 Language as a Representational System; title: 4.4 Verbal Clues; title: 4.5 Eye Movements as an Indication; title: 4.6 Phrases for Use in Response to Each Representational System; title: 5. Rapport and Effective Message Delivery; title: 5.1 Introduction; title: 5.2 Five Steps to Building Rapport; title: 5.3 Calibration; title: 5.4 Pereceptual Positions; title: 6. Knowing Your Audience; title: 6.1 Introduction; title: 6.2 Determining Your Audience; title: 6.2 Honing in on Your Message; title: 6.3 Segmenting Your Audience; title: 7. Tips for Delivering Your Message; title: 7.1 Introduction; title: 7.2 Delivering an Effective Presentation; title: 7.3 Delivering an Effective Written Message; title: 8. References