Beyond customer service
Subtitle: keeping clients for life
By: Richard F. Gerson.
Contributors: American Veterinary Medical Association.
Publisher: Crisp Publications
Published: 1994
Place of publication: Menlo Park, Calif
Language: eng
Number of pages: 81
Subjects: Customer relations.; Customer service.; Veterinarian and client.
Notes: This book customized for use in veterinary practices by the American Veterinary Medical Association.