Measuring intellectual capital
Subtitle: twelve case studies from the real world of training
By: Patricia Pulliam Phillips, editor.
Contributors: Phillips, Patricia Pulliam.
Series: In action
Publisher: American Society for Training & Development
Published: 2002
Place of publication: Alexandria, VA
Language: eng
Number of pages: 218
Subjects: Intellectual capital -- Evaluation -- Case studies.
Genres: Case studies.
Notes: Includes bibliographical references.
Table of contents: title: Machine generated contents note: Introduction to the In Action Series v; title: Preface vii; title: How to Use This Casebook.xi; title: Measuring and Monitoring Intellectual Capital: Progress; title: and Future Challenges; title: Patricia Pulliam Phillips and Jack J.Phillips; title: Skandia: A Pioneer in Intellectual Capital 27; title: Skandia; title: William S.Hettinger and Jennifer Foil; title: Accelerating Value Creation in a Start-up Environment 47; title: Peer3; title: Verna Allee and Steve McMahon; title: EES Associates Transform Patient Care 65; title: Ethicon Endo-Surgery, Inc., a Johnson &Johnson Company, and; title: Root Learning, Inc.; title: Mary K.Davis and Kenneth Bloemer; title: The Burden of Knowledge 77; title: A Government Agency; title: Danity M.Little; title: Developing Capabilities through Virtual Communities of Practice:; title: Clarica's Experience with The Agent Network 93; title: Clarica Life Insurance Company; title: Debra Wallace and Hubert Saint-Onge; title: The First Italian Intellectual Capital Measurement Project113; title: Brembo Group; title: Franco D 'Egidio and Sergio G.Caredda; title: Leveraging the Intellectual Capital of Sales Trainers 129; title: Ethicon Endo-Surgery, Inc., a Johnson & Johnson Company; title: Phyllis Saltzman and Brad DuPree; title: Using Arts-Based Learning to Facilitate Knowledge Creation 147; title: Equiva Services; title: Nick Nissley and Gary Jusela; title: Developing and Measuring Intellectual Capital 157; title: Hewitt Associates; title: Deborah Q.Voosen, Patrick Conneely, and Pamela Morgan; title: Measuring and Monitoring Human Capital 177; title: Education Management Corporation; title: Barbara A.Frey and Karen Overfield; title: Learning in Preparation for Licensure 189; title: The Magellan Group, Inc.; title: George E.Krauss and Barbara A.Frey; title: The Journey From Inventions Management to Intellectual Asset; title: Management at The Dow Chemical Company 195; title: Dow Chemical Company; title: Sharon L.Oriel.