Improving the quality of East and West European public services
By: edited by Elke Löffler and Mirko Vintar.
Contributors: Löffler, Elke.; Vintar, Mirko.
Publisher: Ashgate
Published: 2004
Place of publication: Aldershot, Hants, England; Burlington, VT
Language: eng
Number of pages: 259
Subjects: Local government -- Europe -- Congresses.; Municipal services -- Europe -- Congresses.; Total quality management in government -- Europe -- Congresses.; Internet in public administration -- Europe -- Congresses.; Government productivity -- Europe -- Congresses.
Genres: Congresses.
Notes: Papers presented at the third meeting of the Working Group on Public Sector Quality, held within the annual conference of the Network of Institutes and Schools for Public Administration in Central and Eastern Europe held in Cracow, Poland, in April 2002.

Includes bibliographical references.