Global Call Centers
Subtitle: Achieving Outstanding Customer Service Across Cultures and Time Zones
Publisher: Nicholas Brealey Publishing; Nicholas Brealey International
Published: December 2004
Language: eng
Format: Hardcover
Number of pages: 206
ISBN-13: 9781904838036
Subjects: Customer services; International business; International - General; Call centers; Business & Economics; Business / Economics / Finance; Business/Economics; Management; Customer Service