Call Center Lexikon
Subtitle: die wichtigsten Fachbegriffe der Branche verständlich erklärt
By: Simone Fojut
Edition: 1. Aufl.
Publisher: Gabler Verlag / GWV Fachverlage, Wiesbaden
Published: 2008
Place of publication: Wiesbaden
Language: ger
Format: [electronic resource] :
Number of pages: 195
ISBN-13: 9783834996008; 9783834905949
Subjects: Marketing; Economics; Call centers; Management science
Notes: Title from PDF t.p. (SpringerLink, viewed Oct. 11, 2010).