Tenants' complaints and the reform of housing management
By: Valerie Karn, Rachel Lickiss, David Hughes ; with assistance from Fiona Ward.
Contributors: Lickiss, Rachel, 1961-; Hughes, David, 1945-
Publisher: Dartmouth
Published: 1997
Place of publication: Aldershot, Hants, England; Brookfield, VT
Language: eng
Number of pages: 263
Subjects: Housing authorities -- Great Britain.; Housing management -- Great Britain.; Housing policy -- Great Britain.; Public housing -- Resident satisfaction -- Great Britain.; Landlord and tenant -- Great Britain.
Notes: Includes bibliographical references (p. 241-251) and index.