The Customer Comes Second
Subtitle: Put Your People First and Watch 'em Kick Butt
Edition: Revised edition
Publisher: Collins
Published: August 20, 2002
Language: eng
Format: Hardcover
Number of pages: 288
ISBN-13: 9780060526566
Subjects: Travel agents; Management; Business/Economics; Business & Economics; Business / Economics / Finance; Management - General; Customer Service; Industries - General; Business & Economics / Management
First sentence: Most people can't sleep the night before their first day of a new job.