Total Quality Management in wissenschaftlichen Bibliotheken
Subtitle: eine Einführung in das Qualitätsmanagement
By: Alexandra Nelles.
Series: Europäische Hochschulschriften.; Bd. 73
Publisher: Lang; Lang GmbH, Internationaler Verlag der Wissenschaften, Peter
Published: 2000
Place of publication: Frankfurt am Main; New York
Language: ger
Number of pages: 135
Subjects: Research libraries -- Administration.; Academic libraries -- Administration.; Scientific libraries -- Administration.; Total quality management.
Notes: Includes bibliographical references (p. 117-135).