Managing online forums
Subtitle: everything you need to know to create and run successful community discussion boards
By: Patrick O'Keefe.
Publisher: AMACOM
Published: 2008
Place of publication: New York
Language: eng
ISBN-13: 9780814401972
Subjects: Online social networks -- Management; Internet -- Social aspects
Notes: Includes index.
Table of contents: title: Laying the groundwork; title: Developing your community; title: Guideline development; title: Promoting your community; title: Your staff; title: Banning users and dealing with chaos; title: Creating a good environment; title: Keeping it interesting; title: Making money.