Quality excellence through human resource utilization
Subtitle: the Malcolm Baldrige National Quality Award approach
By: by David P. Hess
Published: 1990
Language: eng
Number of pages: 101
Subjects: Malcolm Baldrige National Quality Award; Total quality management; Personnel management
Notes: "JUNE 1990."

Supervised by Gabriel Bitran.

Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1990.

Includes bibliographical references (leaves 89-90).