Total quality management
Subtitle: the information business : key issue 92
By: HERTIS Information and Research ; based on the papers given at a one day conference on total quality management (TQM) in library and information services, with additional material, held at the University of Hertfordshire on 9 September 1992 at the International Library Technology Fair.
Contributors: HERTIS. Information & Research.
Series: The information business : key issue series; The information business
Publisher: University of Hertfordshire Press
Published: 1993
Place of publication: Hatfield
Language: eng
Number of pages: 120
Notes: Bibliography.