Unforgettable experiential activities
By: Mel Silberman.
Publisher: Jossey-Bass; Pfeiffer
Published: 2010
Place of publication: San Francisco, Calif
Language: eng
Number of pages: 302
ISBN-13: 9780470537145
Subjects: Employees -- Training of; Effective teaching
Table of contents: title: Getting acquainted; title: Communication; title: Assertive behavior; title: Influencing others; title: Conflict and negotiation; title: Creativity and problem solving; title: Diversity; title: Facilitating teams; title: Exchanging feedback; title: Leadership; title: Teaching and coaching employees; title: Understanding others; title: Sales and customer service; title: Team building; title: Train the trainer.