Service science
Subtitle: design for scaling and transformation
By: Cheng Hsu.
Publisher: World Scientific; World Scientific Publishing Co Pte Ltd
Published: 2009
Place of publication: Hackensack, NJ
Language: eng
Number of pages: 302
ISBN-13: 9789812836762
Subjects: Multidisciplinary design optimization; Engineering services marketing; Service industries -- Design; System design -- Information resources
Notes: Includes bibliographical references (p. 287-296) and index.