Measurement matters
Subtitle: how effective assessment drives business and safety performance
By: Brooks Carder and Patrick Ragan
Contributors: Ragan, Patrick, 1954-
Publisher: ASQ Quality Press
Published: 2005
Place of publication: Milwaukee
Language: eng
Number of pages: 221
Subjects: Deming, W. Edwards -- 1900-; Industrial management -- Statistical methods; Industrial safety -- Statistical methods
Notes: Includes bibliographical references (p. 203-208) and index
Table of contents: title: The fundamental principles of Dr. Deming's approach; title: Dr. Deming's system of profound knowledge; title: Some principles of measurement; title: Incident-based measures; title: Incident investigation; title: Systematic observation of behavior; title: Audits; title: The safety survey; title: Taking action based on the survey; title: Leadership