The customer is always right!
Subtitle: thought-provoking insights on the importance of customer satisfaction from today's business leaders
By: compiled by Armen J. Kabodian.
Publisher: McGraw-Hill
Published: 1996
Place of publication: New York
Language: eng
Number of pages: 153
Subjects: Customer services -- Quotations, maxims, etc; Chief executive officers -- United States -- Quotations