Deming's 14 points applied to services
By: A.C. Rosander.
Series: Quality and reliability ;; 25
Publisher: Marcel Dekker; ASQC Quality Press
Published: 1991
Place of publication: New York; Milwaukee
Language: eng
Number of pages: 148
Subjects: Deming, W. Edwards (William Edwards), 1900-; Service industries -- Quality control.
Other titles: Deming's fourteen points applied to services
Notes: Includes bibliographical references (p. 139-140) and index.