Architecting ITIL
Subtitle: a reference for architecting the complete enterprise architecture and configuration items needed to operate an IT service management infrastructure
By: Randy A. Steinberg
Publisher: Trafford
Published: 2005
Place of publication: Victoria, B.C
Language: eng
Number of pages: 363
ISBN-13: 9781425180348
Subjects: Information technology; Management; Support services (Management); Computer technical support; Information services industry