Libraries Act on Their LibQUAL+ Findings
Subtitle: From Data to Action
Contributors: Fred M. Heath (Editor); Martha Kyrillidou (Editor); Consuella A. Askew (Editor)
Publisher: Haworth Information Press
Published: December 31, 2004
Language: eng
Format: Hardcover
Number of pages: 254
ISBN-13: 9780789026019
Subjects: Library, archive & information management; United States; Library & Information Science; Administration; Reference; Research; Education; Library surveys; Academic libraries; Libraries; Quality control
First sentence: SUMMARY. The relationship between library institutional characteristics such as volumes held, volumes added gross, current serials, total staff and expenditures, and the scores on the four LibQUAL+ service quality dimensions (Affect of Service, Access to Collections, Information Control, and Library as Place) are analyzed across a group of 130+ libraries that participated in spring 2002 for the members of the Association of Research Libraries and the participating libraries that are not members.