Telephone triage protocols for nurses
By: Julie K. Briggs
Edition: 4th ed.
Publisher: Wolters Kluwer/Lippincott Williams & Wilkins Health; Wolters Kluwer/Lippincott Williams & Wilkins
Published: 2012
Place of publication: Philadelphia
Language: eng
Number of pages: 608
ISBN-13: 9781609136468
Subjects: Emergency Nursing; Methods; Clinical Protocols; Telephone; Handbooks; Emergency reporting systems; Triage (Medicine); Emergency nursing; Nursing Assessment; Triage
Description: "Performing telephone triage requires the ability to make quick and effective decisions based on limited information.This rapid-access resource delivers over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, it is the most comprehensive and user-friendly telephone triage book available.   This new edition features several new protocols--Swine Flu (H1N1 virus), Bedbug Problems, Tattoo Problems, and Emergency Contraception--as well as new information in the introductory chapter about program development, management issues, and staff development, including training. Also featured is a new reminder about documentation in each protocol as well as a new anatomic Table of Contents and expanded home care instructions"--
Notes: Includes bibliographical references and index.