World-class courtesy
Subtitle: a best practices report : a report of the National Performance Review
By: Vice President, Al Gore.
Contributors: Gore, Albert, 1948-
Publisher: The Review; For sale by the U.S. G.P.O., Supt. of Docs.
Published: 1997
Place of publication: Washington, DC
Language: eng
Number of pages: 35
Subjects: Administrative agencies -- Customer services -- United States.; Administrative agencies -- United States -- Management.; Bureaucracy -- United States.; Courtesy.
Notes: Includes bibliographical references (p. 29-32).
Shipping list no.: 98-0111-P.