The danger of silencing conflict at work
By: Leslie A. Perlow
Edition: Ver. 1.0.
Series: Faculty seminar series; Faculty seminar series (Boston, Mass.)
Publisher: Harvard Business School; Stanford Graduate School of Business
Published: 2003
Place of publication: Boston, MA; Stanford
Language: eng
Format: [electronic resource] /
Subjects: Business communication; Conflict management; Organizational behavior
Description: The best way to pacify workplace conflict is to keep quiet and not make any waves, right? Wrong! Professor Leslie A. Perlow uses three studies to show that silencing conflict can have devastating negative task and relationship consequences: tasks take longer to do or never get done at all; working relationships are destroyed. Her research shows that the best way to complete a task on time and maintain positive working relationships is to communicate openly and honestly about the important issues.
Notes: Title from disc label.

"Product number 5615C."

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