Timeliness of service delivery
Subtitle: a customer's right
By: Victoria, Auditor-General of Victoria.
Contributors: Victoria. Office of the Auditor-General.
Series: Special report,; no.44; Special report (Victoria. Office of the Auditor-General) ;; no. 44.
Publisher: Victorian Govt. Printer
Published: 1996
Place of publication: Melbourne
Language: eng
Number of pages: 84
Subjects: Administrative agencies -- Australia -- Victoria -- Management.; Customer services -- Australia -- Victoria.
Notes: "Auditing in the public interest"--Cover.
"Ordered by the Legislative Assembly to be printed."
"No. 15--Session 1996."