QMS conversion
Subtitle: a process approach
By: David Hoyle, John Thompson
Contributors: Thompson, John, 1946-
Edition: 2nd ed.
Publisher: Butterworth-Heinemann
Published: 2002
Place of publication: New York
Language: eng
Number of pages: 176
Subjects: Total quality management
Description: "Written in a straightforward, non-technical manner, the approach is easily understood and followed by managers or engineers at any level. It allows readers to focus on results rather than functions, activities, procedures or standards. Applying this methodology to the management of quality will give you a distinctive competitive edge over the companies that end the certification process once the requirements have been met." "Each chapter is structured with a set of learning outcomes that can be accomplished by covering its contents. The chapters follow the sequence of the conversion process and each addresses the change in direction brought about by the ISO 9000:2000 family of standards."--Jacket.
Notes: Includes index.