Since strangling isn't an option--
Subtitle: dealing with difficult people-- common problems and uncommon solutions
By: Sandra A. Crowe.
Edition: 1st ed.
Publisher: Perigee Book
Published: 1999
Place of publication: New York
Language: eng
Number of pages: 274
Subjects: Interpersonal conflict.
Description: Dealing with difficult people is made easy in this guide to handling the most toxic personality types, including snake, donkey, and hyena, with style and a minimum of personal anxiety.
Notes: Includes bibliographical references (p. [263]-264) and index.