Your customer rules!
Subtitle: delivering the Me2B experiences that today's customers demand
By: Bill Price, David Jaffe
Contributors: Jaffe, David, 1963- author
Edition: First edition.
Published: 2015
Language: eng
Number of pages: 251
ISBN-13: 9781118954775
Subjects: Customer services; Customer relations; Consumer satisfaction
Notes: Includes bibliographical references and index.
Table of contents: title: From B2C to Me2B; title: You know me, you remember me; title: You give me choices; title: You make it easy for me; title: You value me; title: You trust me; title: You surprise me with stuff I can't imagine; title: You help me be better and do more; title: What drives Me2B leaders; title: The foundations of Me2B leaders; title: The foundations of Me2B success; title: Don't wait to act.