Understanding shareholder service needs
Subtitle: a participant-funded study for distribution only to participating institute members.
Contributors: Investment Company Institute (U.S.)
Series: ICI research series
Publisher: Investment Company Institute
Published: 1998
Place of publication: Washington, DC (1401 H St., NW, Washington 20005-2148)
Language: eng
Number of pages: 65
Subjects: Mutual funds -- Customer services.; Stockholders.