Evaluating reference service
Subtitle: the process and the product (Audiorecord)
By: presented by L.A.M.A. Statistics Section, Committee on Statistics for Reference Services.
Contributors: Library Administration and Management Association. Committee on Statistics for Reference Services.; American Library Association. 98th, Dallas, 1979.
Series: ALA -- 480
Publisher: American Library Association
Published: 1979
Place of publication: Chicago
Language: eng
Subjects: Reference services (Libraries) -- Evaluation
Notes: A session of the 98th Annual Conference of the American Library Association, Dallas, June 1979.