Improving quality and performance in your non-profit organization
By: by Gary M. Grobman ; [with a foreword by Philip B. Crosby].
Publisher: White Hat Communications
Published: 1999
Place of publication: Harrisburg, PA
Language: eng
Number of pages: 155
Subjects: Nonprofit organizations -- Management.
Notes: "Internet resources": p. 135-143.
Includes bibliographical references (p. 145-149) and index.
"An introduction to change management strategies for the 21st century"--Cover.