Quality
Subtitle: a critical introduction
By: John Beckford.
Publisher: Routledge
Published: 1998
Place of publication: London; New York
Language: eng
Number of pages: 351
Subjects: Total quality management -- Case studies; Service industries -- Management -- Case studies; Manufacturing industries -- Management -- Case studies
Description: This text provides a comprehensive and detailed introduction to the theory and practice of quality in the context of 20th century management thinking. The text is intended primarily for students, but could also be of use to practising managers.
Notes: Includes bibliographical references and index.