Performance evaluation in reference services in ARL libraries
By: Systems and Procedures Exchange Center
Contributors: Association of Research Libraries. Systems and Procedures Exchange Center
Series: SPEC kit -- 139
Publisher: Office of Management Studies, Association of Research Libraries
Published: 1987
Place of publication: Washington, D.C
Language: eng
Number of pages: 83
Subjects: Evaluation; Academic libraries; Reference services; Research libraries; Library surveys
Other titles: SPEC flyer. 139.
Notes: Title from cover.

"This flyer and kit was prepared by Kathleen Gorman"--P. [ii].

"November-December 1987."

Includes SPEC flyer #139.

Includes bibliographical references (p. 83).