Dealing With Difficult People (The Results Driven Manager Series)
Series: Results-Driven Manager
Publisher: Harvard Business School Press
Published: December 2004
Language: eng
Format: Paperback
Number of pages: 140
ISBN-13: 9781591396345
Subjects: Business & Management; Personnel management; Human Resources & Personnel Management; Business & Economics; Business / Economics / Finance; Business/Economics; Problem employees; Management - General; Interpersonal conflict
Description: "Managers who are distracted and frustrated by difficult behavior have less time and energy to devote to their core responsibilities. Dealing with Difficult People will help you boost your ability to work productively with anyone, anywhere. And in the process, you will improve your relationships with customers."--Jacket.