Flex
Subtitle: the new playbook for managing across differences
By: Jane Hyun and Audrey S. Lee with Leslie Miller
Contributors: Lee, Audrey S.; Miller, Leslie
Edition: First edition.
Published: 2014
Language: eng
Number of pages: 303
ISBN-13: 9780062248527
Subjects: Diversity in the workplace; Cross-cultural studies; Management
Description: "Renowned executive coaches and global leadership strategists Jane Hyun and Audrey S. Lee offer lessons on the vital skill of "Flexing"--the art of switching leadership styles to more effectively lead people who are different from you, allowing managers to successfully manage the multicultural workers of today and tomorrow. Flex offers a proactive strategy for managers to navigate and leverage diversity effectively in this new global economy, showing managers how to: understand the power gap, the social distance between you and those in the workplace of different cultures, ages, and gender; flex your management style, by stretching how you work and communicate with others, and bridging the gap with more effective communication, feedback tools and building healthy teams; and multiply the effect, by teaching these skills to others and closing the power gap with clients, customers, and partners to create innovative solutions. Creating flex in a company's management style will impact all aspects of developing the talent you have, attracting future talent and building relationships with customers in this competitive marketplace. Now, Flex: The New Playbook for Managing Across Differences shows you how."--Provided by publisher.
Notes: Includes bibliographical references.
Table of contents: title: Getting inside the gap: what keeps us from connecting. What you don't know can hurt you: how we (don't) talk about difference ; Managing the power gap ; Culture and communication: flexing across styles ; Portrait of a fluent leader ; Fluent leader profile: Rosaline Koo- building fluency beyond stereotypes; title: The killer app: flexing across the gap. Power gap principle: flex your management style ; Fluent leader profile: Don Liu- bridging the gap through generosity of spirit ; Navigate the power gap with your peers ; Go the distance with your superiors ; Fluent leader profile: Erby L. Foster Jr.- the fluent "agent" and champion ; Connecting with customers and partners ; Profile: Memorial Hermann Southwest Hospital, health-care system identifies innovative solutions for patient needs; title: Multiplying your success. Onboarding your employees, getting it right from day one ; Fluent leader profile: Steve Miola and Ray Bain, Merck research laboratories- creating a fluent company culture ; Mentors, sponsors, coaches, and the gift of feedback ; Fluent leader profile: Rich Hille- from the baseball fields to the corporate boardroom: leading a winning team ; Leveraging diverse thinking from your teams to drive innovation.