Selling information governance to the business
By: Sunil Soares
Edition: 1st ed.
Publisher: MC Press
Published: 2011
Place of publication: Ketchum, ID
Language: eng
Number of pages: 392
ISBN-13: 9781583473689
Subjects: Knowledge management; Information resources management
Other titles: Information governance
Description: Tackling one of the major challenges with implementing an information-governance program, this book provides insight into the best ways to convince businesses of the value of the practice. Most information-governance programs deal with problems that are common across every enterprise -- poor data quality, inconsistency of business terms, fragmented view of the customer and product, and security and privacy. However, these issues manifest themselves differently across different industries and job functions. The author has spoken to hundreds of clients across multiple industries and geographies about their information-governance programs, and as a result, this book provides cross-industry best practices as well as best applications and case studies for a variety of industries and job functions, such as healthcare, manufacturing, transportation, telecommunications, and media.
Notes: Includes bibliographical references and index.
Table of contents: title: Forewords / Michael Schroeck, Bob Keseley, Neil Isford, David W. Bailey, Komalin Chetty, Paul L. Ranaldo, Aaron Zornes, Jay Yusko, Banu Ekiz, Inderpal S. Bandari; title: Preface.; title: 1. Introduction to information governance; title: Part one: Best practices by industry (2. Banking and financial markets ; 3. Insurance ; 4. Healthcare ; 5. Manufacturing ; 6. Retail ; 7. Travel and transportation ; 8. Governance ; 9. Oil and gas ; 10. Telecommunications ; 11. Utilities); title: Part two: Best practices by job function (12. Sales and marketing ; 13. Finance ; 14. Information technology operations ; 15. Information security and privacy ; 16. Human resources ; 17. Legal and compliance ; 18. Operations ; 19. Supply chains ; 20. Product management); title: Part three: Cross-industry best practices and tools (21. Roles and responsibilities ; 22. Metrics ; 23. Metadata ; 24. The maturity assessment ; 25. The business case ; 26. Information-centric applications and information governance software tools)