Customer service expectations and measures being undertaken to improve the overall quality of service delivery at the Department of Veterans Affairs, and the Veterans' Training and Employment Service, Department of Labor
Subtitle: joint hearing before the Subcommittee on Compensation, Pension, Insurance, and Memorial Affairs and Subcommittee on Education, Training, Employment and Housing of the Committee on Veterans' Affairs, House of Representatives, One Hundred Fourth Congress, second session, June 12, 1996.
Contributors: United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Education, Training, Employment, and Housing.
Publisher: U.S. G.P.O.; For sale by the U.S. G.P.O., Supt. of Docs., Congressional Sales Office
Published: 1996
Place of publication: Washington
Language: eng
Number of pages: 104
Subjects: United States. Dept. of Veterans Affairs -- Customer services.; United States. Dept. of Labor. Veteran's Employment and Training Service -- Customer services.; Veterans -- Services for -- United States -- Quality control.
Notes: Distributed to some depository libraries in microfiche.
Shipping list no.: 97-0043-P.
"Serial no. 104-25."