Batteries Included
Edition: New Ed edition
Publisher: Random House
Published: May 30, 2001
Language: eng
Format: Paperback
Number of pages: 288
ISBN-13: 9780712680684
Subjects: Business strategy; Customer services; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Management - General; BUSINESS; Business & Economics / Customer Service; Business & Economics / General; Business & Economics / Management