Response time
Subtitle: how well city agencies answer phone and e-mail information and assistance requests
By: Mark Green, Michelle Morazan, Elizabeth Blaney
Contributors: Morazan, Michelle; Blaney, Elizabeth
Publisher: Public Advocate for the City of New York
Published: 2000
Place of publication: New York
Language: eng
Number of pages: 25
Subjects: Administrative agencies; Customer services; Municipal services; Management; Statistics
Notes: Includes bibliographical references.