Communication skills for the healthcare professional
By: Laurie Kelly McCorry, Jeff Mason
Contributors: Mason, Jeff, 1961-
Edition: 1st ed.
Publisher: Wolters Kluwer/Lippincott Williams & Wilkins Health; Wolters Kluwer Health/Lippincott Williams & Wilkins
Published: 2011
Place of publication: Philadelphia
Language: eng
Number of pages: 251
ISBN-13: 9781582558141
Subjects: Problems and Exercises; Communication; Communication in medicine; Professional-Patient Relations; Allied Health Personnel
Notes: Includes bibliographical references and index.
Table of contents: title: The communication process; title: Nonverbal communication; title: Verbal communication; title: Professional communication and behavior; title: Interviewing techniques; title: Adapting communication to a patient's ability to understand; title: Patient education; title: Cultural sensitivity in healthcare communication; title: Electronic communication; title: Fundamental writing skills.