librarian's guide to identifying work processes & developing metrics
By: by Holly J. Muir.
Series: Library benchmarking notebooks
Publisher: Library Benchmarking International
Published: 1993
Place of publication: Cincinnati, OH
Language: eng
Number of pages: 48
Subjects: Library administration.; Library administration -- Case studies.; Benchmarking (Management); Benchmarking (Management) -- Case studies.; Flow charts.
Other titles: Identifying work processes & developing metrics.
Notes: Cover title.

Includes bibliographical references (leaves 47-48)