Bedienungsqualität im Einzelhandel
By: Marcus Schuckel ; mit 50 Abbildungen
Series: Schriften zur Handelsforschung -- Bd. 93
Publisher: Kohlhammer
Published: 1999
Place of publication: Stuttgart
Language: ger
Number of pages: 292
Subjects: Customer services; Retail trade
Notes: Originally presented as the author's thesis (doctoral)--Universität Köln, Wintersemester 1998/1999.

Includes bibliographical references (p. [275]-292).