Digital Versus Non-Digital Reference
Subtitle: Ask a Librarian Online and Offline
Publisher: Haworth Information Press
Published: June 2004
Place of publication: Binghamton, New York
Language: eng
Format: Hardcover
Number of pages: 154
ISBN-13: 9780789024428
Copyright date: 2004
Subjects: Library & Information Sciences; Reference; Internet in library reference; Reference services (Libraries); Library & Information Science; Information technology; Research; Electronic reference services; Electronic reference services (Libraries); Internet in library reference services
First sentence: SUMMARY. Telephone reference services have been present in libraries for over seventy-five years.
Notes: *Digital versus Non-Digital Reference: Ask a Librarian Online and Offline* has been co-published simultaneously as *The Reference Librarian*, Number 85 2004.
Table of contents: label: Preface
pagenum: xvii
title: Jessamyn West; title: SECTION ONE: THE OLD versus THE NEW; label: Have(n't) We Been Here Before? Lessons from Telephone Reference
pagenum: 1
title: M. Kathleen Kern; label: E-mail Reference as Substitute for Library Receptionist
pagenum: 19
title: Susan M. Braxton, Maureen Brunsdale; label: The Internet Public Library as a Teaching Tool for Shockingly Traditional Reference Skills
pagenum: 33
title: Abigail Leah Plumb; label: "Contact Us" : Archivists and Remote Users in the Digital Age
pagenum: 43
title: Katharine A. Salzmann; label: Characteristics of E-Mail Reference Services in Selected Public Libraries, Victoria, Australia
pagenum: 51
title: Doreen Sullivan; title: SECTION TWO: HOW WE DO IT HERE; label: Predicting the Success of Commercial AskA Services in the United States and Abroad
pagenum: 81
title: Jenny Baum, Kate Lyons; label: Wired New Jersey: Q and A NJ
pagenum: 91
title: Carol Van Houten; label: Library LAWLINE: Collaborative Virtual Reference in a Special Library Consortium
pagenum: 101
title: Scott Matheson; label: Planning for Multilingual Chat Reference Service in a Suburban Public Library System
pagenum: 115
title: Edana McCaffery Cichanowicz, Nan Chen; title: SECTION THREE: A FEW THINGS TO THINK ABOUT; label: The Social Life of Digital Reference: What the Technology Affords
pagenum: 127
title: Mita Sen-Roy; label: The Case for Non-Intrusive Research: A Virtual Reference Librarian's Perspective
pagenum: 139
title: Bruce Jensen; label: Index
pagenum: 151