IT service management best practices
Subtitle: using IBM SmartCloud control desk
By: Bo Batty ... [et al.].
Contributors: International Business Machines Corporation. International Technical Support Organization
Edition: 1st ed.
Series: IBM redbooks; IBM redbooks
Publisher: IMB Corp., International Technical Support Organization
Published: 2013
Place of publication: Poughkeepsie, NY
Language: eng
ISBN-13: 9780738438672
Subjects: Information technology projects; Management; Electronic data interchange; SmartCloud
Other titles: Information technology service management best practices using International Business Machines SmartCloud control desk
Notes: Number on resource description page: SG24-8095-00.