Key performance indicators for government and non profit agencies
Subtitle: implementing winning KPIs
By: David Parmenter
Edition: 1
Publisher: Wiley
Published: 2012
Place of publication: Hoboken, N.J
Language: eng
Number of pages: 309
ISBN-13: 9780470944547
Subjects: Management; Administrative agencies; Performance standards; Performance technology; Nonprofit organizations; Organizational effectiveness; BUSINESS & ECONOMICS / Nonprofit Organizations & Charities
Description: "Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicatorsBy exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Key Performance Indicators for Government and Nonprofit Agencies: Implementing Winning KPIs is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools for government agencies and nonprofit groups.  Implementation variations  and short cuts for government and not-for-profit organizations  How to brainstorm performance measures  Templates for reporting performance measures  A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team  Also by David Parmenter: Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition  Filled with numerous case studies and checklists to help readers develop their KPIs, this book shows government agencies and nonprofits how to select and implement winning key performance indicators to ensure that their performance management initiatives are successful"--
Notes: Includes index.