The water workforce
Subtitle: recruiting & retaining high-performance employees
By: Neil S. Grigg and Mary K. Zenzen.
Contributors: Zenzen, Mary K.
Edition: 1st ed.
Publisher: American Water Works Association
Published: 2008
Place of publication: Denver, CO
Language: eng
ISBN-13: 9781583216088
Subjects: Water utilities; Labor supply; Organizational learning; Knowledge management
Notes: Includes bibliographical references and index.
Table of contents: title: Workforce challenges and strategies for success; title: Jobs in water and wastewater utilities; title: A strategic approach to workforce planning; title: Utilities as employers of choice; title: Organization change and workforce development; title: Job analysis and position descriptions; title: Recruiting and selecting your workforce; title: Work planning and performance evaluation; title: Learning organizations and knowledge management; title: Training and development programs; title: Retention; title: Succession management; title: Solutions for smaller utilities.