Measuring Knowledge Management in the Business Sector
Subtitle: First Steps
By: Organisation for Economic Co-operation and Development and Statistics Canada
Contributors: Statistics Canada
Series: Knowledge management
Publisher: OECD Publishing
Published: 2004
Place of publication: Paris
Language: eng
Format: [electronic resource]:
Number of pages: 224
ISBN-13: 9789264100282
Subjects: Education; Economics; Science and Technology
Description: Knowledge management involves any activity related to the capture, use and sharing of knowledge by an organisation. Evidence shows that these practices are being used more and more frequently and that their impact on innovation and other aspects of corporate performance is far from negligible. Today, there is a recognition of the need to understand and to measure the activity of knowledge management so that organisations can be more efficient and governments can develop policies to promote these benefits. This book offers a synthetic view of the results of the first systematic international survey on knowledge management carried out by national statistical offices in Canada, Denmark, France and Germany.
Table of contents: title: Measurement of Practices; title: Managing Knowledge in Practice; title: Are we Managing our Knowledge? The Canadian Experience; title: The Management of Knowledge in German Industry; title: The Promotion and Implementation of – A Danish Contribution; title: Knowledge Management, Innovation and Productivity; title: Knowledge Management: Size Matters; title: A Word to the Wise –Advice for Conducting the OECD Survey; title: Practices Questionnaire; title: Conclusion.