Exploiting CRM
Subtitle: Connecting with Customers (The Management Consultancies Association Series)
Contributors: Management Consultancies Association Staff (Contributor)
Publisher: Hodder & Stoughton; Hodder Arnold H&S
Published: February 1, 2003
Language: eng
Format: Paperback
Number of pages: 192
ISBN-13: 9780340858035
Subjects: Business strategy; Customer services; Sales & marketing management; Business / Economics / Finance; Reference; Customer Service; Business & Economics / Customer Service; CUSTOMER RELATIONS; General
Description: viii, 182 p. : 25 cm