Business process change
Subtitle: a business process management guide for managers and process professionals
By: Paul Harmon ; foreword by Tom Davenport
Contributors: Davenport, Thomas H., 1954- author of foreword
Edition: Third edition.
Published: 2014
Language: eng
Number of pages: 488
ISBN-13: 9780128003879
Subjects: Electronic commerce; Organizational change; System design
Notes: Includes bibliographical references and index.