Service Management
Subtitle: Operations, Strategy, and Information Technology with Student CD-Rom Mandatory Package
Edition: 3 edition
Publisher: McGraw-Hill/Irwin
Published: August 8, 2000
Language: eng
Format: Hardcover
Number of pages: 640
ISBN-13: 9780072424195
Subjects: Computing and Information Technology; Management & management techniques; Service industries; Business & Economics; Coursepacks; Business/Economics; Management - General; Operations Research; Business & Economics / Operations Research