Der integrative Kundendienst
Subtitle: Grundlagen für ein marketingorientiertes Kundendienstmanagement
By: von Viktor Muser.
Series: Schwerpunkt Marketing ;; Bd. 24
Publisher: FGM-Verlag
Published: 1988
Place of publication: Augsburg
Language: ger
Number of pages: 241
Subjects: Customer services -- Management.
Notes: Includes bibliographical references (p. xi-xxiii).