Operations rules
Subtitle: delivering customer value through flexible operations
By: David Simchi-Levi
Publisher: MIT Press
Published: 2010
Place of publication: Cambridge, Mass
Language: eng
Number of pages: 239
ISBN-13: 9780262014748
Subjects: Business logistics; Consumer satisfaction; Operations research
Notes: Includes bibliographical references and index.
Table of contents: title: The value of operations; title: Operations strategy. From customer value to operations strategy; title: Matching products, markets, and strategies; title: Procurement and supply contracts as competitive weapons; title: Risk mitigation strategies; title: Rethinking the role of information technology; title: Flexibility : the key enabler.  System flexibility; title: Process flexibility; title: Product design flexibility; title: Emerging trends; title: The effects of oil price volatility; title: Doing well by doing good; title: Barriers to success.