Crash course in reference
By: Charlotte Ford.
Series: Crash course
Publisher: Libraries Unlimited
Published: 2008
Place of publication: Westport, Conn
Language: eng
ISBN-13: 9781591584636
Subjects: Reference services (Libraries) -- Handbooks, manuals, etc
Genres: Handbooks, manuals, etc.
Notes: Includes bibliographical references and index.
Table of contents: title: What is reference service?; title: Communicating with your patrons; title: Building and maintaining a reference collection; title: Searching print and electronic sources; title: Finding books : library catalogs and bibliographies; title: Finding articles : indexes and databases; title: Finding background information and definitions : encyclopedias and dictionaries; title: Finding facts fast : ready reference; title: Using the Web to reach your patrons and help them find information; title: Reference ethics and reference policies; title: Networking with other libraries and librarians; title: For more information.