The Blueprint for CRM Success
Subtitle: Results of a Comprehensive Study Identifying Best Practices Leading To ROI And Factors Contributing To Failure
Publisher: High-Yield Marketing Press
Published: December 18, 2002
Format: Spiral-bound
Number of pages: 118
ISBN-13: 9780967375786
Subjects: Business; Business & Economics; Customer Service; Customer relations; Management; Business & Economics / Customer Service