Business Intelligence Applied
Subtitle: Implementing an Effective Information and Communications Technology Infrastructure
By: Michael S. Gendron
Publisher: Wiley
Published: 2013
Language: eng
ISBN-13: 9781118423080; 9781118478349; 9781118478332; 9781118478318
Subjects: Business intelligence
Notes: Includes bibliographical references and index.
Table of contents: title: Foreword; title: Preface; title: Acknowledgments; title: Introducing ICT strategy; title: Defining information and communication technology infrastructure; title: Introductory business and technology strategy concepts; title: Why build ICT infrastructure to support business processes?; title: Understanding how ICT produces value; title: Understanding your organization and its competitive environment; title: Process improvement or innovation?; title: Measuring the business value of ICT; title: Best practices for documenting process change; title: Best practices for documenting technology recommendations; title: The business-driven infrastructure design (BDID) cycle; title: Appendix ticket sales, Inc.: a fictitious business case; title: About the author; title: Index.