Motivational management made easy
Subtitle: for hospitality, tourism and leisure
By: Charles Trevor-Roper
Publisher: Management Books 2000; Management Books 2000 Ltd
Published: 2008
Place of publication: Cirencester
Language: eng
Number of pages: 160
ISBN-13: 9781852525484
Subjects: Hospitality industry; Personnel management; Tourism; Leisure industry; Employee motivation; Accueil (Tourisme); Personnel; Gestion; Loisirs; Industrie; Direction; Motivation
Description: This guide shows managers how to overcome the special challenges of the hospitality, tourism and leisure sectors (e.g. workers on low wages), and apply the principles of business coaching to get the most out of their employees. It shows how to achieve excellent customer service, while also creating employee satisfaction.