Managing quality services
By: Stephen J. Shriver.
Contributors: American Hotel & Motel Association. Educational Institute.
Publisher: Educational Institute of the American Hotel & Motel Association; Amer Hotel & Motel Assn
Published: 1988
Place of publication: East Lansing, Mich
Language: eng
Number of pages: 296
Subjects: Hotel management.; Motel management.; Food service management.