Achieving service excellence
Subtitle: guidelines for supervisors
By: by Robert Tannehill
Publisher: Robert Tannehill Associates
Published: 1990
Place of publication: Amherst, N.Y
Language: eng
Number of pages: 155
Subjects: Customer services -- Handbooks, manuals, etc; Supervision of employees -- Handbooks, manuals, etc
Genres: Handbooks, manuals, etc
Notes: Includes bibliographical references