Basics of process mapping
By: Robert Damelio.
Edition: 2nd ed.
Publisher: Productivity Press/Taylor & Francis Group
Published: 2010
Place of publication: New York
Language: eng
Number of pages: 183
ISBN-13: 9781563273766
Subjects: Work design; Flow charts; Organizational effectiveness
Table of contents: title: Overview; title: Thinking about work; title: Why map a process?; title: Rel.map; title: CFPM; title: Flowchart; title: 7 principles to improve flow.