Handbook of medical office communications
Subtitle: effective letters, memos, and e-mails
By: Kay Stanley.
Publisher: AMA Press
Published: 2005
Place of publication: Chicago
Language: eng
Number of pages: 254
Subjects: Communication in medicine -- Handbooks, manuals, etc; Medical offices -- Handbooks, manuals, etc; Correspondence -- Handbooks; Professional Practice -- Handbooks; Electronic Mail -- Handbooks; Interprofessional Relations -- Handbooks; Professional-Patient Relations -- Handbooks
Genres: Handbooks, manuals, etc.; Handbooks.
Notes: Includes bibliographical references (p. 245) and index.
System requirements for accompanying CD-ROM: Pentium PC; Windows; or PowerPC; Apple Mac OS 9.0 or later.
Table of contents: title: The importance of a well-written communication; title: The letter and memo writing process; title: The professional letter; title: The format of a professional communication; title: Envelopes, labels, and delivery; title: Common letters; title: Effective memos; title: Effective patient communications; title: Appropriate e-mail use.