Customer obsessed
Subtitle: a whole company approach to delivering exceptional customer experiences
By: Eric Berridge
Published: 2016
Language: eng
Number of pages: 257
ISBN-13: 9781119326038; 9781119326069
Subjects: Cloud computing; Selling; Computer programs; Consumer behavior; Organizational change
Other titles: Customer support focused driven obsessed
Description: "Whether or not you use Salesforce, this book will provide you with a strategic framework to drive business transformation for your organization and your customers, and give an understanding of how cloud technology influences, and is influenced by, current trends and developments in design, analytics, and customer and employee culture"--
Notes: Includes bibliographical references and index.

Includes bibliographical references (pages 235-243) index.