Connecting with your client
Subtitle: success through improved client communication techniques
By: Noelle C. Nelson, PhD
Edition: Second edition.
Publisher: American Bar Association, Law Practic Division; American Bar Association
Published: 2015
Place of publication: Chicago, Illinois
Language: eng
Number of pages: 155
ISBN-13: 9781634251358; 9781634251365
Subjects: Interviewing in law practice; Attorney and client
Notes: Includes bibliographical references (pages 145-146) and index.
Table of contents: title: Value the client as much as the case; title: Making it safe and easy for your client to trust you; title: Be client centered as well as case oriented; title: Client-friendly case management and billing; title: Keeping your client satisfied while you deal with troublesome aspects of the case; title: Handling a difficult client without losing the client or the case; title: Preparing clients for deposition and trial; title: Putting it all together: a step-by-step example.