E-business transformation.
Contributors: Economist Intelligence Unit (Great Britain)
Series: Research report; Research report (Economist Intelligence Unit (Great Britain))
Publisher: Economist Intelligence Unit
Published: 2000
Place of publication: New York
Language: eng
Number of pages: 91
Subjects: Electronic commerce.
Notes: Includes index.
Publisher's no. N-371.
Table of contents: title: Machine generated contents note: 1 Chapter 1 Introduction: Leading e-business transformation; title: 1 Becoming a clicks-and-mortar company; title: 2 The dot-com firm in a networked economy; title: 4 Traditional companies join the party; title: 7 The e-business builder's stages of activity; title: 11 Summary; title: 13 Chapter 2 Survey findings; title: 13 Transformation is under way; title: 13 The different speeds of e-business transformation; title: 16 Who are the leaders?; title: 17 Fundamental change ahead; title: 19 E-commerce revenues set to grow dramatically; title: 20 Opportunity value-a driving force for e-business adoption; title: 22 E-business measurements; title: 23 Managing the organisation; title: 27 Chapter 3 E-commerce imperatives; title: 27 The customer in command; title: 28 What will the winners look like?; title: 29 Taking the first steps; title: 30 Branding on the web; title: 31 Case study: Williams-Sonoma; title: 32 Case study: Lands' End; title: 33 Customer focus on the Internet; title: 36 Case study: eBay.com; title: 37 Case study: Zoom; title: 39 Case study: Safeway; title: 41 Case study: Charles Schwab; title: 42 Summary; title: 43 Chapter 4 Putting business processes online; title: 44 The benefits of web-enabled business processes; title: 45 Putting business processes online; title: 45 The opportunity value of information; title: 46 Wielding value chain information; title: 47 The opportunity value of information technology; title: 48 Case study: Intel; title: 49 How firms are putting processes online; title: 50 Case study: Boral Building Products; title: 51 Case study: Cummins Engine; title: 53 Case study: Hilton International; title: 54 Case study: Marshall Industries; title: 56 Summary; title: 57 Chapter 5 Value chain re-creation; title: 58 The challenge of value chain re-creation; title: 59 Reconsidering the value chain; title: 60 Case study: General Electric; title: 61 Case study: FedEx; title: 63 Finding the right place on the value chain; title: 63 Case study: Petrosin; title: 65 Case study: First Data Corp; title: 66 Case study: Bank One; title: 67 Partner relations; title: 67 Case study: CarsDirect.com; title: 69 Summary; title: 71 Chapter 6 Conclusion: Rules of the road; title: 71 Organisational change; title: 72 New economics; title: 72 Understanding and satisfying customers; title: 75 Appendix A Survey demographics; title: 77 Appendix B Industry comparison of survey data; title: 83 Appendix C Online trading innovations; title: 85 Appendix D Companies interviewed; title: 87 Appendix E Thought Leadership Panel participants; title: 89 Index.