Perfect phrases for writing employee surveys
Subtitle: hundreds of ready-to-use phrases to help you create surveys your employees answer honestly, completely, and helpfully
By: John Kador, Katherine J. Armstrong
Contributors: Armstrong, Katherine J.
Publisher: McGraw-Hill
Published: 2010
Place of publication: New York
Language: eng
Number of pages: 218
ISBN-13: 9780071664011
Subjects: Methodology; Employee attitude surveys
Description: "Generating honest, no-nonsense feedback through well-written surveys is the first step to dramatically increasing employee engagement, commitment, loyalty--and your company's bottom line. Perfect Phrases for Writing Employee Surveys provides the tools for crafting precisely phrased surveys to deliver accurate information, so you can adjust your organization's practices accordingly. Inside are hundreds of words, phrases, and examples that remove the guesswork from an otherwise daunting process. This handy, time-saving guide helps you write surveys that measure: Employee Engagement ; Leadership and Management ; Company Values and Ethics ; Organizational Culture ; Satisfaction with Work Environment ; Career Development."--Publisher's website.
Table of contents: title: Part 1: Four Key Steps. Define survey goals - What do you need to know? ; Structure a survey that generate full, clear feedback ; Take the survey out for a "test drive." ; Deliver Survey Results to Management in an easy to interpret format and a timely manner.; title: Part 2: Anatomy of an Effective Survey. Braoad Questions ; Industry-specific Questions ; Company-Specific Questions ; Change or Problem-specific Questions ; Other feedback ; Survey dos and don'ts.; title: Part 3: Reporting Survey Results to Management ; How to Relay Findings Back to Your Employees.