Customer Culture
Subtitle: How FedEx and Other Great Companies Put the Customer First Every Day
Edition: 1st edition
Publisher: FT Press
Published: June 19, 2003
Language: eng
Format: Paperback
Number of pages: 304
ISBN-13: 9780131303201
Subjects: Business strategy; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Entrepreneurship; Management Science; Business & Economics / Systems & Planning
First sentence: It was March 12, 1973.