Finding the Profit in Customer Satisfaction
Subtitle: Translating Best Practices into Bottom-Line Results
Publisher: Contemporary Books
Published: October 1998
Language: eng
Format: Paperback
Number of pages: 160
ISBN-13: 9780809228430
Subjects: Customer services; Customer relations; Business / Economics / Finance; Business & Economics; Business/Economics; Accounting - General; Customer Service; Sales & Selling - Management