Public hearing on service quality issues relating to the implementation of the Verizon incentive
By: Assembly Standing Committee on Corporations, Authorities, and Commissions, Assembly Standing Committee on Labor.
Contributors: New York (State). Legislature. Assembly. Standing Committee on Labor.
Publisher: EN-DE Reporting
Published: 2002
Place of publication: [Mineola]
Language: eng
Number of pages: 189
Subjects: Verizon -- Customer services.; Verizon -- Employees -- Dismissal of -- New York (State); Telecommunication -- Quality control -- Standards -- New York (State)
Other titles: Service quality issues relating to the implementation of the Verizon incentive; Verizon service quality
Notes: Hearing held December 2, 2002, New York, N.Y.; Richard L. Brodsky, chair.