Confidential
Subtitle: uncover your competitors' top business secrets legally and quickly--and protect your own
By: John Nolan
Edition: 1st ed
Publisher: HarperBusiness
Published: 1999
Place of publication: New York
Language: eng
Number of pages: 359
Subjects: Business intelligence; Trade secrets; Competition
Notes: Includes index
Table of contents: title: Acknowledgments
pagenum: ix; title: Preface: What Do Intelligence Professionals and Sharks Have in Common?
pagenum: xi; title: Introduction: All History Is Merely Prologue on the Business Battlefield
pagenum: xv; label: Part I
title: Eliciting the Information You Want and Need; label: Chapter 1
title: Transfer Intelligence Community Techniques to the Commercial Sector for Competitive Advantage
pagenum: 7; label: Chapter 2
title: What Good Does It Do to Ask Questions?
pagenum: 15; label: Chapter 3
title: Exploding Old Myths and Succeeding at Elicitation
pagenum: 22; label: Chapter 4
title: Human Characteristics in Elicitation
pagenum: 34; label: Chapter 5
title: Who Is Most Susceptible to Elicitation-And Who Is Supposedly Most Immune
pagenum: 44; label: Chapter 6
title: Your First Six-Pack of Elicitation Techniques
pagenum: 54; label: Chapter 7
title: Your Second Six-Pack of Elicitation Techniques
pagenum: 80; label: Part II
title: Business Intelligence Collection; label: Chapter 8
title: Intelligence for Decision Makers
pagenum: 101; label: Chapter 9
title: Operational Business Intelligence-Actually Doing It
pagenum: 109; label: Chapter 10
title: Intelligence Begins at Home: Internal Sources-Who They Are and How to Find Them
pagenum: 118; label: Chapter 11
title: The World Can Be Your Oyster: External Sources-Who They Are and How to Find Them
pagenum: 131; label: Chapter 12
title: Trade Show/Conference Intelligence Operations: Getting the Most for Your Already Heavy Investment
pagenum: 145; label: Chapter 13
title: Developing Personality and Psychological Profiles of Business Rivals
pagenum: 172; label: Part III
title: Protection; label: Chapter 14
title: Operational Counterintelligence: Keeping Score and Keeping Them Out
pagenum: 190; label: Chapter 15
title: Who Are Those Guys and Why Are They Doing Such Terrible Things to Us?
pagenum: 205; label: Chapter 16
title: Just How Vulnerable Are You to Your Rival's Collection Activities? Test Yourself, Attack Yourself
pagenum: 221; label: Chapter 17
title: Developing Countermeasures for Your Dining and Dancing Pleasure
pagenum: 240; label: Chapter 18
title: Misinformation, Disinformation, and Deception
pagenum: 260; label: Chapter 19
title: Putting It All Together
pagenum: 271; label: Appendices; label: Appendix A
title: The Elicitation Techniques of Sherlock Holmes
pagenum: 277; label: Appendix B
title: Legal and Ethical Aspects of Competitive Intelligence
pagenum: 286; label: Appendix C
title: Sample Competitive Intelligence Guidelines: Three Levels of Complexity
pagenum: 302; label: Appendix D
title: The Economic Espionage and Protection of Proprietary Information Act of 1996
pagenum: 314; label: Appendix E
title: Get Out of Your Box-Cases and Scenarios, and Some Questions and Answers
pagenum: 320; label: Appendix F
title: The Job's Not Done Until the Paperwork Is Complete
pagenum: 343; title: Index
pagenum: 353