Zhongguo fu wu ye de zeng zhang, ji shu jin bu yu guo ji jing zheng li
By: Cheng Dazhong zhu
Edition: Di 1 ban
Publisher: Jing ji guan li chu ban she
Published: 2006
Place of publication: Beijing
Language: chi
Number of pages: 180
ISBN-13: 9787802075351
Subjects: Service industries; Customer services
Notes: Includes bibliographical references.

Table of contents also in English.