Crisis communication
Subtitle: theory and practice
By: Alan Jay Zaremba.
Publisher: M.E. Sharpe
Published: 2009
Place of publication: Armonk, N.Y
Language: eng
ISBN-13: 9780765620514
Subjects: Communication in organizations; Crisis management
Table of contents: title: Introduction : principles for effective crisis communication; title: Defining crisis communication; title: Organizational theory and crisis communication; title: Planning for crises; title: Responding to crises; title: Ethical issues in crisis communication; title: Crisis communication teams; title: Training the spokesperson; title: Where do you go from here.