Crafting Customer Value
Subtitle:  The Art and Science
Publisher: Purdue University Press
Published: March 2002
Language: eng
Format: Hardcover
Number of pages: 170
ISBN-13: 9781557532312
Subjects: Consumer issues; Customer services; Economics - General; Customer Service; Business & Economics; Business / Economics / Finance; Business/Economics; Finance; Business & Economics / General; Customer loyalty; Customer relations