Customer service
Subtitle: how-to-do-it manual for librarians
By: Suzanne Walters.
Series: How-to-do-it manuals for librarians -- no. 41; How-to-do-it manuals for libraries -- no. 41.
Publisher: Neal-Schuman Publishers
Published: 1994
Place of publication: New York
Language: eng
Number of pages: 115
Subjects: Public services (Libraries) -- United States.; Customer services -- United States.
Notes: Includes bibliographical references (p. 111-113) and index.