Client satisfaction
Subtitle: the other half of your job
By: Dru Scott.
Contributors: American Veterinary Medical Association.
Publisher: Crisp Publications
Published: 1988
Place of publication: Menlo Park, Calif
Language: eng
Number of pages: 112
Subjects: Customer relations.; Customer service.; Veterinarian and client.
Notes: This book customized for use in veterinary practices by the American Veterinary Medical Association.