Quality, innovation, and measurement in the public sector
By: Hermann Hill, Helmut Klages, Elke Löffler (eds.).
Contributors: Hill, Hermann, 1951-; Klages, Helmut.; Löffler, Elke.; International Speyer Workshop (4th : 1994 : Research Institute for Public Administration)
Series: Beiträge zur Politikwissenschaft,; Bd. 64
Publisher: P. Lang; Lang Publishing, Incorporated, Peter
Published: 1996
Place of publication: Frankfurt am Main; New York
Language: eng
Number of pages: 301
Subjects: Total quality management in government -- Congresses.; Government productivity -- Measurement -- Congresses.; Civil service -- Technological innovations -- Congresses.; Administrative agencies -- Technological innovations -- Congresses.
Notes: Includes bibliographical references.
Papers from the 4th International Speyer Workshop at the Research Institute for Public Administration, held Oct. 1994.