Managing complaints against ticket inspectors
By: Victorian Auditor-General
Series: Victorian Auditor-General's report -- 2008-09:1; PP -- no. 123, session 2006-08
Publisher: Victorian Government Printer
Published: 2008
Place of publication: Melbourne, Vic
Language: eng
Number of pages: 62
Subjects: Management; Transportation; Tickets; Employees; Complaints against; Local transit; Customer relations; Public Transport Ombudsman Limited
Notes: "July 2008."

Includes bibliographical references.

Also available online via the World Wide Web.