Attracting, recruiting, and retaining skilled staff for transportation system operations and management
By: Brian Cronin ... [et al.].
Contributors: National Research Council (U.S.). Transportation Research Board; National Cooperative Highway Research Program; American Association of State Highway and Transportation Officials; United States. Federal Highway Administration
Series: NCHRP report -- 693; Report (National Cooperative Highway Research Program) -- 693.
Publisher: Transportation Research Board
Published: 2012
Place of publication: Washington, D.C
Language: eng
Number of pages: 155
ISBN-13: 9780309213844
Subjects: Highway transport workers; Recruiting; Transport workers; Employee retention; Labor force; Personnel management; Transportation planning
Description: The purpose of this project was to provide transportation agencies with strategies and resources to meet their needs for attracting, recruiting, and retaining transportation system operations and management (SOM) staff. The research described herein considers the potential supply and demand for SOM skills and staffing; the actions transportation agencies may take to attract, recruit, develop, and retain skilled staff with SOM capabilities; and the tools that are available or may be developed to assist agencies in attracting and recruiting skilled staff in this area. SOM draws on the knowledge of many disciplines including, for example, traffic engineering, intelligent transportation systems, maintenance, emergency response, traffic operations, traffic safety, incident management, performance measurement, and system planning applied in a comprehensive approach to increase the efficiency and safety of the transportation system. SOM encompasses interactions among transportation modes and between the transportation system and other functions such as emergency management, public safety, and outreach. In this report, we provide information regarding the methodology, results, recommended action plans, and potential future research directions in relation to this project.
Notes: At head of title: National Cooperative Highway Research Program.

Includes bibliographical references (p. 153-155).

Also available online.

Research sponsored by the American Association of State Highway and Transportation Officials in cooperation with the Federal Highway Administration NCHRP project 20-86
Table of contents: title: Overview of Project; title: Project methodology; title: Full project results; title: Full introduction and overview of project recommendations; title: Full SOM workforce actions plans; title: Summary and potential future research