World-class quality and productivity
Subtitle: fifteen strategies for improving performance
By: William F. Christopher ; Carl G. Thor.
Contributors: Thor, Carl G.; Chartered Institute of Bankers.
Series: Management library
Publisher: Financial World Publishing
Published: 2001
Place of publication: Canterbury
Language: eng
Number of pages: 122
Subjects: Production standards.; Quality control.; Organizational change.; Organizational effectiveness.
Other titles: World-class quality & productivity.
Notes: Includes bibliographical references.