S-Business
Subtitle: Reinventing the Services Organization
Edition: 1st edition
Publisher: Select Books (NY)
Published: October 2003
Language: eng
Format: Hardcover
Number of pages: 256
ISBN-13: 9781590790540
Subjects: Strategic Planning; Service Industries Management; Business & Economics; Business / Economics / Finance; Business/Economics; Service industries; Management - General; Management
First sentence: Part One gives the reader just enough information about s-business to be dangerouswhat it is, what it might do for you, whether it is right for you, and the few, critical differentiators between star performance and the rest of the pack.