Information technology needs for residential value-added services
Subtitle: prepared by Analysis and Control of Energy Systems, Inc.
Contributors: Electric Power Research Institute.; Analysis and Control of Energy Systems, Inc.; Pacific Gas and Electric.; American Electric Power Company.; Public Service Electric and Gas Company.; Baltimore Gas and Electric Company.
Edition: Final report.
Publisher: Electric Power Research Institute
Place of publication: Palo Alto, Calif
Number of pages: 48
Subjects: Electric utilities -- Customer services.; Value added.; Electric utilities -- Forecasting.; Customer services -- Forecasting.; Electric utilities -- United States -- Rates -- Time-of-use pricing.; Electricity -- Prices.; Customer services -- United States.; Distributed storage and generation systems.; Automation.
Notes: "Prepared for Electric Power Research Institute".

"December 1995".

"TR-105783."

"Research project 3591".

Four areas identified as value-added service opportunities are 1) real-time pricing and home automation, 2) customer services, 3) billing services, and 4) distribution automation.

Five top-ranked opportunities are 1) automatic meter reading, 2) real-time rates, 3) outage detection, 4) automatic control for real-time rates, and 5) real-time display and control.

Case examples : Pacific Gas and Electric, American Electric Power  Company, Public Service Electric and Gas Company, Baltimore Gas and Electric Company.