Measuring the impact of volunteers
Subtitle: a balanced and strategic approach
By: Christine Burych, Alison Caird, Joanne Fine Schwebel, Michael Fliess, Heather Hardie
Publisher: Energize, Inc.
Published: 2016
Place of publication: Philadelphia, PA
Language: eng
ISBN-13: 9780940576728; 9780940576735; 9780940576742; 9780940576759
Subjects: Voluntarism; Organizational effectiveness; Non-governmental organizations; Measurement
Notes: Includes index.
Table of contents: title: Problems with traditional measurement tools for volunteer engagement; title: Aligning to the vision, mission, and strategic plan of your organization; title: An introduction to the balanced scorecard measurement tool; title: Creating a balanced scorecard for volunteer resources; title: Creating your own volunteer resources balanced scorecard; title: Developing better indicators; title: Gathering data for your scorecard; title: Making the case : reporting back to your organization; title: Putting the volunteer resources balanced scorecard into practice; title: Appendix A: Your volunteer resources balanced scorecard; title: Key scorecard vocabulary; title: Overview of the scorecard process; title: Worksheets; title: Creating and using surveys; title: Reporting to your stakeholders; title: Appendix B: Ontario's standardized volunteer opinion survey; title: About the authors; title: Index.