Emotions in the workplace
Subtitle: research, theory, and practice
By: edited by Neal M. Ashkanasy, Charmine E.J. Härtel, and Wilfred J. Zerbe ; foreword by Blake Ashforth.
Contributors: Ashkanasy, Neal M., 1945-; Härtel, Charmine E. J., 1959-; Zerbe, W. J.
Publisher: Quorum Books
Published: 2000
Place of publication: Westport, Conn
Language: eng
Number of pages: 313
Subjects: Work -- Psychological aspects; Emotions -- Social aspects
Notes: Includes bibliographical references (p. [275]-304) and index.
Table of contents: title: Emotions in the workplace : research, theory, and practice / Neal M. Ashkanasy, Charmine E.J. Härtel, and Wilfred J. Zerbe; title: Organizational behavior as emotion management / Willem Mastenbroek; title: Affective events-emotions matrix : a classification of work events and associated emotions / John Basch and Cynthia D. Fisher; title: Doing justice to workplace emotion / Russell Cropanzano ... [et al.]; title: Commentary : The nature of emotions in organizations / Wilfred J. Zerbe, Charmine E.J. Härtel, and Neal M. Ashkanasy; title: Powerful emotions : the vicious cycle of social status positions and emotions / Larissa Z. Tiedens; title: Gendering emotions, gendering teams : construction of emotions in self-managing teamwork / Marjukka Ollilainen; title: Commentary : Emotions as an organizing principle / Charmine E.J. Härtel and Wilfred J. Zerbe; title: Owning up or opting out : the role of emotions and identities in issue ownership / Michael G. Pratt and Jane E. Dutton; title: Affective, behavioral, and cognitive acceptance of feedback : individual difference moderators / Lonna J. Anderson and Robert G. Jones; title: Affective reactions to physical appearance / Anat Rafaeli and Avraham N. Kluger; title: Commentary : Emotions as mediators and moderators / Wilfred J. Zerbe and Charmine E.J. Härtel; title: The organizational culture of a street kid agency : understanding employee reactions to pressures to feel / Jeffrey Karabanow; title: Catching fire without burning out : is there an ideal way to perform emotion labor? / Susan M. Kruml and Deanna Geddes; title: Emotional dissonance and employee well-being / Wilfred J. Zerbe; title: Commentary : Reconciling research findings / Charmine E.J. Härtel and Wilfred J. Zerbe; title: Transformational leadership as management of emotion : a conceptual review / Neal M. Ashkanasy and Barry Tse; title: The importance of job characteristics to emotional displays / Ronald H. Humphrey; title: Shame and work / Christian F. Poulson II; title: Commentary : Emerging research agendas / Neal M. Ashkanasy, Charmine E.J. Härtel, and Wilfred J. Zerbe.