Total Quality Management
Subtitle: Text, Cases and Readings
Publisher: Saint Lucie Pr
Published: October 1992
Language: eng
Format: Paperback
Number of pages: 330
ISBN-13: 9780963403001
Subjects: Operations Management; Production & quality control management; Case studies; Total quality management; Business/Economics
First sentence: Total quality management (TQM) is the integration of all functions and processes within an organization in order to achieve continuous improvement of the quality of goods and services.