Patients drive improvement
By: Debbie Murray, Patricia Wallace, Conference Board of Canada.
Contributors: Wallace, Patricia; Conference Board of Canada
Publisher: Conference Board of Canada
Published: 1996
Place of publication: Ottawa
Language: eng
Number of pages: 35
Subjects: Patient Satisfaction.; Organizational Innovation.
Description: Features research into how leading Canadian and American health care organizations recognize and integrate the voice of the patient into planning and process improvement
Notes: Booklet