Reinventing government
Subtitle: how the entrepreneurial spirit is transforming the public sector
By: David Osborne and Ted Gaebler.
Contributors: Gaebler, Ted.
Publisher: Plume
Published: 1993
Place of publication: New York, N.Y
Language: eng
Format: Paperback
Number of pages: 405
ISBN-13: 9780452269422
Subjects: Administrative agencies -- United States; Bureaucracy -- United States; Government productivity -- United States; Entrepreneurship -- United States
Notes: Originally published: Reading, Mass. : Addison-Wesley, c1992.
Table of contents: title: Introduction : An American perestroika; title: Catalytic government : steering rather than rowing; title: Community-owned government : empowering rather than serving; title: Competitive government : injecting competition into service delivery; title: Mission-driven government : transforming rule-driven organizations; title: Results-oriented government : funding outcomes, not inputs; title: Customer-driven government : meeting the needs of the customer, not the bureaucracy; title: Enterprising government : earning rather than spending; title: Anticipatory government : prevention rather than cure; title: Decentralized government : from hierarchy to participation and teamwork; title: Market-oriented government : leveraging change through the market; title: Putting it all together; title: Appendix A : Alternative service delivery options; title: Appendix B : the art of performance measurement