Managing calls to the police with 911/311 systems
By: Lorraine Mazerolle ... [et al.]
Contributors: Mazerolle, Lorraine Green; National Institute of Justice (U.S.)
Series: Research for practice
Publisher: U.S. Dept. of Justice, Ofifce of Justice Programs, National Institute of Justice
Published: 2005
Place of publication: Washington, DC  (810 Seventh Street, N.W., Washington 20531)
Language: eng
Number of pages: 11
Subjects: Telephone -- Emergency reporting systems; Police communication systems
Notes: "Feb. 2005."

Shipping list no.: 2005-0155-P

Includes bibliographical references (p. 10-11)

Also available via Internet from the NCJRS web site. Address as of 6/28/05: http://www.ncjrs.org/pdffiles1/nij/206256.pdf; current access is available via PURL