Dealing with difficult people
Subtitle: how to deal with nasty customers, demanding bosses and annoying co-workers
By: Roberta Cava.
Edition: Rev. ed.
Publisher: Key Porter Books
Published: 1999
Place of publication: Toronto
Language: eng
Number of pages: 223
Subjects: Interpersonal communication.; Work -- Psychological aspects.; Interpersonal conflict.
Other titles: Difficult people.
Notes: Previously published under title: Difficult people.