Dealing with feelings
By: written by Robert Buckman, Walter F. Baile, Barbara Korsch ; produced at the University of Calgary.
Contributors: Buckman, Robert.; Baile, Walter F.; Korsch, Barbara M., 1921-; University of Calgary.
Series: Communications skills in clinical practice, a video guide -- tape no. 2
Publisher: Medical Audio Visual Communications
Published: 1999
Place of publication: Niagara Falls, NY
Language: eng
Format: Videorecording
Number of pages: 55
Subjects: Communication in medicine; Physician and patient; Patients -- Counseling of
Other titles: Practical guide to communication skills in clinical practice.
Description: Describes how the empathic response can be used to respond to the emotions between the physician and patient. Discusses the importance of acknowledging the patient's emotion before going on to address the issue that started the emotion, coping with patients who are extremely angry, and dealing with severe depression.
Notes: Also known as: Practical guide to communication skills in clinical practice.

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