Fierce conversations
Subtitle: achieving success at work & in life, one conversation at a time
By: Susan Scott.
Edition: Berkley trade pbk. ed.
Publisher: Berkley Books
Published: 2004
Place of publication: New York
Language: eng
Number of pages: 287
Subjects: Conversation; Success
Description: The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to: Overcome barriers to meaningful communication; Expand and enrich conversations with colleagues, friends, and family; Increase clarity and improve understanding; Handle strong emotions-on both sides of the table.
Notes: "Updated with new material"--Cover
Includes index.