Customers' adoption of ATM channel in Ethiopian commercial banks
By: Geletesa Negeri Jirtata, Tesfatsion Sahilu
Edition: New edition
Publisher: LAP LAMBERT Academic Publishing; LAP Lambert Academic Publishing
Published: 2012
Place of publication: [Saarbrücken, Germany]
Language: eng
Number of pages: 92
ISBN-13: 9783848445080
Subjects: Automated tellers; Banks and banking; Technological innovations; Automation; Debit cards
Description: According to this study findings demographic characteristic variables were strongly associated with adoption of ATM. Younger users are easy to adopt new technology than elders, monthly income, occupation, educational background and marital status are the main factor for the adoption of ATM. The findings of this study showed that the variables that influence to adopt ATM were convenience of location, convenience of operating hour's (24/7 accessibility of service), speed of transaction, security, accuracy, satisfaction and users previous experience, knowledge of computer and maturity in banking experience were the main factors of adoption-Amazon