Total quality essentials
Subtitle: using quality tools and systems to improve and manage your business
By: Sarv Singh Soin.
Contributors: Soin, Sarv Singh
Edition: 2nd ed.
Publisher: McGraw-Hill
Published: 1999
Place of publication: New York; London
Language: eng
Number of pages: 362
Subjects: Total quality management.; Quality control.; Consumer satisfaction.
Notes: Previous ed.: published as Total quality control essentials. 1992.

Includes bibliographical references and index.