Truth at work
Subtitle: the science of delivering tough messages
By: Mark Murphy
Publisher: McGraw-Hill Education
Published: 2017
Language: eng
Number of pages: 212
ISBN-13: 9781260011852
Subjects: Communication in management; Truthfulness and falsehood
Description: x, 212 pages : 24 cm
Notes: Includes bibliographical references and index.
Table of contents: title: Understand the truth killers (or why we resist the truth); title: Focus on the facts; title: Take their perspective; title: Set your goals; title: Start a conversation, not a confrontation; title: Create a word picture; title: Listen with structure; title: Share the facts.