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Subtitle: citizen feedback and delivery of urban services
By: Uwe Deichmann and Somik V. Lall.
Contributors: Lall, Somik.; World Bank.
Series: Policy research working paper ;; 3070; Policy research working papers (Online) ;; 3070.
Publisher: World Bank
Published: 2003
Place of publication: Washington, D.C
Language: eng
Format: Electronic resource
Subjects: Public utilities -- India -- Case studies.; Consumer satisfaction -- India -- Case studies.
Genres: Case studies.
Notes: Includes bibliographical references.
Title from title screen as viewed on May 28, 2003.
"May 27, 2003."
Also available in print.
Mode of access: World Wide Web.