Consumer satisfaction in medical practice
By: Paul A. Sommers.
Series: Haworth marketing resources
Publisher: Haworth Press
Published: 1999
Place of publication: New York
Language: eng
Number of pages: 197
Subjects: Patient satisfaction.; Medicine -- Practice -- Quality control.; Medical care -- Evaluation.; Consumer satisfaction.; Practice Management, Medical.; Consumer Satisfaction.
Notes: Includes bibliographical references (p. 181-187) and index.