Improving productivity of service businesses with a new efficiency evaluation technique
By: by H. David Sherman.
Contributors: Sloan School of Management.
Edition: Rev. 1983.
Series: Working paper / Alfred P. Sloan School of Management -- #1498-83; Working paper (Sloan School of Management) -- 1498-83.
Publisher: Massachusetts Institute of Technology
Published: 1983
Place of publication: Cambridge, Mass
Language: eng
Number of pages: 26
Subjects: Service industries -- Management.; Industrial efficiency.