Using ISO 9001 in healthcare
Subtitle: applications for quality systems, performance improvement, clinical integration, and accreditation
By: James M. Levett,  Robert G. Burney
Contributors: Burney, Robert G., 1936-; American Society for Quality
Publisher: ASQ Quality Press
Published: 2011
Place of publication: Milwaukee, WI
Language: eng
Number of pages: 120
ISBN-13: 9780873898089
Subjects: Quality control; Total Quality Management; Medical care; Delivery of Health Care; Total quality management; Standards
Notes: Includes bibliographical references and index.
Table of contents: title: Quality management systems in healthcare : what are they and why are they useful?; title: Background and introduction to the ISO family of standards; title: Practical aspects of setting up a quality management system : how-to-do-it; title: ISO and the culture of a healthcare organization; title: Incorporating quality tools and techniques; title: Clinical integration as facilitated by a quality management system; title: Using ISO 9001 as the foundation for a performance improvement system; title: Experience with ISO 9001 in a multi-specialty clinic; title: ISO 9001 at the state department; title: Experience with ISO 9001 in healthcare organizations; title: Utilization of ISO 9001 concepts in the community setting : HIEs, PSOs, and ACOs.