Bureaucratic encounters
Subtitle: a pilot study in the evaluation of government services
By: Daniel Katz ... [et al.].
Contributors: Katz, Daniel, 1903-; University of Michigan. Survey Research Center.
Publisher: Survey Research Center, Institute for Social Research, University of Michigan
Published: 1975
Place of publication: Ann Arbor
Language: eng
Number of pages: 264
Subjects: Administrative agencies -- United States -- Public opinion; Social service -- United States -- Public opinion; Bureaucracy -- Public opinion; Public opinion -- United States
Notes: Bibliography: p. 255-259.
Includes index.