Cooperative reference
Subtitle: social interaction in the workplace
By: Celia Hales Mabry, guest editor.
Contributors: Hales-Mabry, Celia.
Series: The reference librarian -- no. 83/84.
Publisher: Haworth Information Press
Published: 2003
Place of publication: Binghamton, NY
Language: eng
Number of pages: 276
Subjects: Reference services (Libraries); Electronic reference services (Libraries); Reference librarians -- Professional relationships.; Teams in the workplace.; Academic libraries -- Reference services.; Reference services (Libraries) -- United States.
Notes: Includes bibliographical references.
Table of contents: value: User perspectives on staff cooperation during the reference transaction / Pamela J. McKenzie; value: A product of social interaction : tag-team reference and workplace relationships / Michelle S. Millet; value: Reference service in the context of library culture and collegiality : tools for keeping librarians on the same (fast flipping) pages / Lisa F. Lister; value: The reference interview as partnership : an examination of librarian, library user, and social interaction / Celia Hales Mabry; value: Interpersonal skills in the reference workplace / Lorraine J. Pellack; value: Building a learning culture for the common good / Corinne Laverty, Melody Burton; value: Crossing three bridges : linking librarianship and teaching across the P-16 educational continuum / Tracy L. Hull, Natalia Taylor; value: Cooperative reference desk scheduling and its effects on professional collegiality / Valery King; value: Cooperation in a multi-faceted reference department : blending resources, personnel, and services of reference, instruction, interlibrary loan, and government documents / Della H. Darby ... [et al.]; value: Why social interaction and good communication in academic libraries matters / Maria Anna Jankowska, Linnea Marshall; value: Cooperative reference and collection development : the Science and Technology Group at the University of Tennessee Libraries / Teresa U. Berry, Flora G. Shrode; value: Improving reference services through a library website : strategies for collaborative change / Debra Engel, Sarah Robbins; value: The role of cooperation in creating a library online tutorial / Eve M. Diel, Theresa K. Flett; value: E-mail reference : improving service by working cooperatively / Sharon Ladenson; value: Collaboration : the key to unlocking the dilemma of distance reference services / Sherry Hawkins Backhus, Terri Pedersen Summey; value: Reference beyond the walls of the library : interacting with faculty and students in the 21st century / Connie Ury, Carolyn Johnson; value: Collaborate or die! : collection development in today's academic library / James Cory Tucker, Jeremy Bullian, Matthew C. Torrence; value: If they build it will they come? : cooperation and collaboration to create a customized library / Barbara J. D'Angelo; value: A national laboratory and university branch campus library partnership : shared benefits and challenges from combined reference services / Karen A. Buxton, Harvey R. Gover; value: When the walls came tumbling down : the development of cooperative service and resource sharing in libraries, 1876-2002 / Joseph E. Straw.