Information Systems for eGovernment
Subtitle: A Quality-of-Service Perspective
By: by Gianluigi Viscusi, Carlo Batini, Massimo Mecella
Contributors: Batini, Carlo; Mecella, Massimo; SpringerLink (Online service)
Publisher: Springer-Verlag Berlin Heidelberg
Published: 2010
Place of publication: Berlin, Heidelberg
Language: eng
Format: [electronic resource] :
ISBN-13: 9783642135705; 9783642135712
Subjects: Information systems; Computer science; Management information systems