Customer Tells
Subtitle: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
Publisher: Kaplan Business
Published: April 2, 2007
Language: eng
Format: Paperback
Number of pages: 288
ISBN-13: 9781419596094
Subjects: Customer services; Business & Economics; Business / Economics / Finance; Business/Economics; Consumer Behavior - General; Customer Service; Business & Economics / Customer Service