Current Issues and Development in Hospitality and Tourism Satisfaction
Contributors: John A. Williams (Editor); Muzaffer Uysal (Editor)
Publisher: Haworth Hospitality Press
Published: September 15, 2004
Language: eng
Format: Hardcover
Number of pages: 205
ISBN-13: 9780789024336
Subjects: Hospitality industry; Tourism industry; Business/Economics; Business & Economics; Business / Economics / Finance; Industries - Hospitality, Travel & Tourism
First sentence: SUMMARY. Many of the articles in this special issue on customer satisfaction are dealing with very specific concerns associated with explaining tourist and customer satisfaction.