Services customization using web technologies
By: by Dimitrios Kardaras and Bill Karakostas
Contributors: Karakostas, Bill
Publisher: Business Science Reference
Published: 2012
Place of publication: Hershey, PA
Language: eng
ISBN-13: 9781466616042; 9781466616059; 9781466616066
Subjects: Mass customization; Technological innovations; Service industries; World Wide Web
Description: "This book advances our understanding of Web-related concepts, approaches, and technologies revolving around the core theme of e-service customization"--Provided by publisher.
Notes: Includes bibliographical references and index.