Service Quality
Subtitle: Research Perspectives (Foundations for Organizational Science)
Publisher: Sage Publications, Inc
Published: November 13, 2003
Language: eng
Format: Paperback
Number of pages: 200
ISBN-13: 9780761921479
Subjects: Business & Management; Research; Customer services; Business/Economics; Business & Economics; Business / Economics / Finance; Quality control; Marketing - General; Decision Making & Problem Solving; Customer Service; Business & Economics / Marketing / General; Consumer satisfaction; Management