Practical plans for difficult conversations in medicine
Subtitle: strategies that work in breaking bad news
By: Robert Buckman.
Publisher: Johns Hopkins University Press; The Johns Hopkins University Press; Brand: Johns Hopkins University Press
Published: 2010
Place of publication: Baltimore
Language: eng
Number of pages: 160
ISBN-13: 9780801895579; 9780801895586
Subjects: Physician and patient; Bad news; Interpersonal communication; Physician-Patient Relations; Communication; Physician's Role -- psychology; Truth Disclosure
Description: One DVD-ROM disc in pocket.
Notes: Includes bibliographical references and index.
Table of contents: title: Some "can't go wrong" tips; title: Breaking bad news : the SPIKES protocol; title: Disclosing error : the CONES protocol; title: Managing conflict and escalation : the HARD protocol; title: Giving information effectively : the SAFER protocol; title: Requesting autopsy or organ donation; title: Conclusion : putting it all together and making a difference in communication.