The Implementation and use of total quality within British Gas and its impact on Northampton district
By: by Michael W. Law.
Contributors: British Gas. Eastern.
Publisher: Nene College
Published: 1994
Place of publication: Northampton
Language: eng
Number of pages: 157
Notes: "Carried out in conjunction with the Northampton District, British Gas East Midlands".

Dissertation (MBA)- University of Leicester, August 1993.