Blueprints for continuous improvement
Subtitle: lessons from the Baldrige winners
By: Richard M. Hodgetts.
Series: AMA management briefing
Publisher: AMA Membership Publications Division, American Management Association
Published: 1993
Place of publication: New York
Language: eng
Number of pages: 119
Subjects: Total quality management -- United States -- Case studies; Benchmarking (Management) -- United States -- Case studies; Malcolm Baldrige National Quality Award