Customer Value Management
Subtitle: A Guide for Your Journey to Best-Practice Processes (Passport to Success Series)
Publisher: Amer Productivity Center
Published: October 9, 2001
Language: eng
Format: Paperback
Number of pages: 83
ISBN-13: 9781928593522
Subjects: Business & Economics; Businesss; Customer Service; Customer loyalty; Customer relations; Business & Economics / Customer Service; Business/Economics
First sentence: Business success lies in not only understanding the marketplace and satisfying customers, but also in doing better than the competition.