Understanding Organisations: Part II
Publisher: Bookboon.com
Published: 2013
ISBN-13: 9788776815387
Table of contents: title: Content; title: 1. Managing Employee Stress; title: 1.1. Introduction; title: 1.2. Recognising stress; title: 1.3. The organisational cost of stress; title: 1.4. Causes of stress; title: 1.5. Symptoms; title: 1.6. Detection of symptoms; title: 1.7. Remedies for stress; title: 1.8. The Asian Approach to managing stress; title: 1.9. Work Stress; title: 1.10. The role of the manager; title: 2. HR Management; Recruitment & Selection; title: 2.1. Introduction; title: 2.2. The Thinking Performer; title: 2.3. STEEPLE; title: 2.4. Putting it into practice; Case study; title: 2.5. HR Planning; title: 2.6. The choice of selection methods; title: 2.7. Selection testing; title: 3. Performance Management; title: 3.1. Introduction; title: 3.2. Performance Management; title: 3.3. Absence management; title: 3.4. The return to work interview; title: 3.5. What kinds of sickness absence are there?; title: 3.6. Managing short term sickness absence; title: 3.7. Serious sickness absence; title: 3.8. Staff turnover; title: 3.9. Putting it into practice; title: 3.10. Performance Appraisal; title: 3.11. Other types of performance management; title: 3.12. Employee Assistance Programmes (EAPs); title: 4. Disciplinary and Grievance Procedures, Managing Equality and Diversity; title: 4.1. Introduction; title: 4.2. Disciplinary procedures; title: 4.3. Outcomes; title: 4.4. Equality and Diversity; title: 4.5. Legal obligations; title: 5. Personal Management Competencies; title: 5.1. Introduction; title: 5.2. Delegation; title: 5.3. Delegating upwards; title: 5.4. Time Management; title: 5.5. Presentation and public speaking skills; title: 6. New Technologies In The Workplace; title: 6.1. Introduction; title: 6.2. Microelectronics; title: 6.3. Computing; title: 6.4. Telecommunications; title: 6.5. Transportation; title: 6.6. Energy supply; title: 6.7. Medicine; title: 6.8. Robotics; title: 6.9. Communications technology; title: 6.10. E-mail use; title: 6.11. The Network Society; title: 6.12. Tele-working; title: 7. Change Management; title: 7.1. Introduction; title: 7.2. Change models; title: 7.3. Resistance to change; title: 7.4. Overcoming resistance; title: 7.5. Attributes of successful change agents; title: 7.6. Getting commitment to change; title: 8. Bibliography