Wake Up Your Call Center
Subtitle: How to Be a Better Call Center Agent (Customer Access Management)
Edition: Rev&Expand edition
Publisher: Purdue Univ Pr
Published: April 1999
Language: eng
Format: Paperback
Number of pages: 143
ISBN-13: 9781557531698
Subjects: Management; Call centers; Business & Economics; Business / Economics / Finance; Business/Economics; Telephone Systems; Management & management techniques; Personnel & human resources management; Postal & telecommunications industries; Customer Service; Customer services