DOD business transformation
Subtitle: improved management oversight of business system modernization efforts needed : report to congressional requesters
Contributors: Khan, Asif A.
Publisher: U.S. Govt. Accountability Office
Published: 2010
Place of publication: Washington, D.C.]
Language: eng
Format: [electronic resource] :
Number of pages: 103
Subjects: Management; Evaluation; Management information systems; United States. Department of Defense; United States
Other titles: Department of Defense business transformation :; Improved management oversight of business system modernization efforts needed; DOD business systems
Description: The Department of Defense (DOD) invests billions of dollars annually to modernize its business systems, which have been on GAO's high-risk list since 1995. DOD is in the process of implementing nine enterprise resource planning (ERP) efforts which perform business-related tasks such as general ledger accounting and supply chain management. These efforts are essential to transforming DOD's business operations. GAO was asked to (1) provide the status of the ERPs as of December 31, 2009; (2) determine whether selected ERPs followed schedule and cost best practices; and (3) determine if DOD has defined the performance measures to assess whether the ERPs will meet their intended business capabilities. To accomplish these objectives, GAO reviewed data on the status of each ERP from the program management officers and interviewed the DOD and military departments' chief management officers. In addition to reiterating its existing recommendations, GAO is making eight recommendations to the Secretary of Defense aimed at improving schedule and cost practices and the development of performance measures to evaluate whether the ERPs' intended goals are being accomplished. DOD concurred with our recommendations and plans to take action to implement them.
Notes: Title from cover screen (GAO, viewed Oct. 9, 2010).

"October 2010."

"GAO-11-53."

Includes bibliographical references.

System requirements: Adobe Reader.

Mode of access: World Wide Web.