The power of a good fight
Subtitle: how to embrace conflict to drive productivity, creativity, and innovation
By: Lynne Eisaguirre
Publisher: Alpha
Published: 2002
Place of publication: Indianapolis, IN
Language: eng
Number of pages: 301
Subjects: Conflict management; Interpersonal confrontation; Anger in the workplace; Employee competitive behavior; Labor productivity; Creative ability in business; Supervision of employees
Notes: Includes bibliographical references (p. [277]-282) and index.
Table of contents: title: Machine generated contents note: PART 1: THE POWER OF ATTITUDES: HOW TO; title: EMBRACE CONFLICT AND DRIVE PRODUCTIVITY,; title: CREATIVITY, AND INNOVATION 1; title: 1 Leading the Way: How to Leverage Conflict into Success 3; title: 2 The Leader as Detective: How to Uncover the Causes; title: of G ood and Bad Fights15; title: 3 The Power of Purpose: How to Use Your Mission; title: and Values to Embrace Conflict 27; title: PART 2: THE POWER OF STYLES: HOW TO; title: UNDERSTAND AND USE DIFFERENT CONFLICT; title: STYLES TO RELEASE YOUR CREATIVE POTENTIAL41; title: 4 Five Beastly Conflict Coping Styles: How to Retrain; title: Your Anim al Instincts 43; title: 5 When the Pit Bull Attacks: How to Soften Their Bite 61; title: 6 When the Roadrunner Revs Up: How to Stop Others; title: from Fleeing the Scene 69; title: 7 When the Golden Retriever Wags Its Tail: How to; title: Teach "Just Say No!" 75; title: 8 When the Cobra Strikes: How to Tangle with; title: a Triangulator79; title: 9 When Eagles Take Flight: How to Develop the Sight and; title: Skills to Soar87; title: 10 A Creative Menagerie: How to Harness the Unique Styles95; title: PART 3: THE POWER OF SKILLS: HOW TO; title: HARNESS THE STRATEGIC VALUE OF CONFLICT113; title: 11 The Top Ten Steps: How to Use Conflict to Your; title: A dvantage 115; title: 12 Prepare for Conflict: How to Move from Despairing to; title: Preparing 139; title: 13 Grace Under Fire: How to Skillfully Confront Others 147; title: 14 Who's on First? How to Hear and Be Heard 157; title: 15 Welcoming a Different Opinion: How to Be; title: C onfrontable 173; title: 16 Making Changes Makes Waves: How to Swim, Not Sink191; title: PART 4: THE POWER OF SYSTEMS: HOW TO; title: CREATE AN ORGANIZATION THAT ENCOURAGES; title: GOOD FIGHTS 199; title: 17 The Dogfight Referees: How to Mediate, Facilitate, and; title: Survive 201; title: 18 Avoid the Recount: How to Articulate a Clear Decision-; title: M aking Process 215; title: 19 Getting to Yes Without Going to War: How to Build; title: C onsensus 227; title: 20 Surfing the Waves of Conflict: How to Manage When; title: the Conflict Tide Refuses to Recede241; title: 21 Saving an Endangered Species: How to Incubate Eagles253; title: C onclusion 273.