The quality connection in health care
Subtitle: integrating patient satisfaction and risk management
By: Lynne Cunningham.
Edition: 1st ed.
Series: The Jossey-Bass health series
Publisher: Jossey-Bass Publishers
Published: 1991
Place of publication: San Francisco
Language: eng
Number of pages: 161
Subjects: Medical care -- Quality control; Patient satisfaction; Medical care -- Evaluation; Consumer Satisfaction; Health Facilities -- organization & administration; Quality of Health Care; Risk Management
Notes: Includes bibliographical references (p. 155) and index.