examination of the factors effecting the employees provision of customer care
By: by Jess Angland.
Publisher: University College Dublin
Published: 1995
Place of publication: Dublin
Language: eng
Number of pages: 69
Subjects: Customer services.; Employee empowerment.; Personnel management.
Other titles: An examination of the factors affecting the employees' provision of customer care.
Notes: Thesis (M.B.A.) - University College Dublin, 1995.