Understanding, managing, and implementing quality
Subtitle: frameworks, techniques and cases
By: edited by Jiju Antony and David Preece.
Contributors: Antony, Jiju.; Preece, David.
Publisher: Routledge
Published: 2002
Place of publication: London
Language: eng
Format: Electronic resource
Number of pages: 232
Subjects: Total quality management.; Management.
Notes: Includes bibliographical references and index.