NURSES' COMMUNICATIVE RELATIONSHIPS AND THE PREDICTION OF ORGANIZATIONAL COMMITMENT, BURNOUT, AND RETENTION IN ACUTE CARE SETTINGS.
Contributors: Michigan State University.
Published: 1991
Number of pages: 182
Subjects: Speech Communication.; Health Sciences, Nursing.; Health Sciences, Health Care Management.; Psychology, Industrial.; Sociology, Industrial and Labor Relations.
Description: This research considers the role of nurses' communicative relationships in acute care hospitals as predictors of retention, organizational commitment, and burnout. Three relationships were investigated: nurses' communication with physicians, the communication between and among nurses, and the communication between nurses and patients. Focus group interviews with nurses, as well as extant theory and research from organizational communication and nursing, provided the basis for hypotheses. Tests of hypotheses were based on data from full-time and part-time nurses employed at a large midwestern hospital. Results indicate that participation in decisions about patient care issues with physicians was significantly related to personal control but not to retention; personal control was significantly related to retention as well as to burnout. Instrumental, informational, and emotional support for nurses was significantly related to personal control, however, the strength of the correlations were weak. The only support variable related to retention was emotional support. Finally, the results of communication for nurses and patients indicates that nurses' perceptions of communicative responsiveness was significantly related to all dimensions of burnout and organizational commitment. The implications for theory and research are discussed.
Notes: Source: Dissertation Abstracts International, Volume: 52-06, Section: A, page: 1941.

Thesis (PH.D.)--MICHIGAN STATE UNIVERSITY, 1991.

School code: 0128.