Consumer Assessment of Health Plans Study (CAHPS)
By: edited by Morris Weinberger.
Contributors: Weinberger, Morris.; United States. Agency for Health Care Policy and Research.; Harvard Medical School.; Rand Corporation.; Research Triangle Institute.
Series: Medical care. Supplement --  vol.37, no.3 (March 1999); Medical care -- v. 37, no. 3.
Publisher: Lippincott Williams & Wilkins
Published: 1999
Place of publication: Philadelphia, Pa
Language: eng
Number of pages: 115
Subjects: Medical care -- Evaluation -- Research.; Medical care -- United States -- Evaluation.; Patient satisfaction -- United States.
Other titles: CAHPS
Notes: "Study is funded by the Agency for Health Care Policy and Reseach through cooperative agreements with Harvard Medical School, RAND, and the Research Triangle Institute."- p. MS2

Includes bibliographical references.
Table of contents: value: The use of cognitive testing to develop and evaluate CAHPS 1.0 Core Survey items / Lauren D. Harris-Kojetin, Floyd Jackson Fowler, Jr., Julie A. Brown, Jenny A. Schnaier, and Sheri F. Sweeny; value: Psychometric properties of the CAHPS 1.0 Core Survey measures / Ron D. Hays, James A. Shaul, Valerie S. L. Williams, James S. Lubalin, Lauren D. Harris-Kojetin, Sheri F. Sweeny, and Paul D. Cleary; value: Making survey results easy to report to consumers : how reporting needs guided survey design in CAHPS / Jeanne McGee, David E. Kanouse, Shoshanna Sofaer, J. Lee Hargraves, Elizabeth Hoy, and Susan Kleimann; value: Comparing telephone and mail responses to the CAHPS survey instrument / Floyd Jackson Fowler, Jr., Patricia M. Gallagher, and Shirley Nederend; value: Respondent selection by mail : obtaining probability samples of health plan enrollees / Patricia M. Gallager, Floyd Jackson Fowler, Jr., and Vickie L. Stringfellow; value: The impact of having parents report about both their own and their children's experiences with health insurance plans / James A. Shaul, Floyd Jackson Fowler, Jr., Alan M. Zaslavsky, Charles J. Homer, Patricia M. Gallagher, and Paul D. Cleary; value: Special issues addressed in the CAHPS survey of Medicare managed care beneficiaries / Jenny A. Schnaier, Sheri F. Sweeny, Valerie S. L. Williams, Beth Kosiak, James S. Lubalin, Ron D. Hays, and Lauren D. Harris-Kojetin; value: Special issues in assessing care of Medicaid recipients / Julie A. Brown, Shirley E. Nerend, Ron D. Hays, Pamela Farley Short, and Donna O. Farley; value: Translating the CAHPS 1.0 survey instruments into Spanish / Beverly Weidmer, Julie Brown, and Loren Garcia; value: Epilogue : Early lessons from CAHPS demonstrations and evaluations / Kristin L. Carman, Pamela Farley Short, Donna O. Farley, Jenny A. Schnaier, Diana B. Elliott, and Patricia M. Gallagher.