State agency use of customer satisfaction surveys.
Contributors: Minnesota. Legislature. Office of the Legislative Auditor. Program Evaluation Division.
Publisher: Program Evaluation Division, Office of the Legislative Auditor, State of Minnesota
Published: 1995
Place of publication: Saint Paul, MN
Language: eng
Number of pages: 97
Subjects: Administrative agencies -- Minnesota -- Evaluation.; Administrative agencies -- Customer services -- Minnesota.; Consumer satisfaction -- Minnesota.; Customer relations -- Minnesota.
Notes: Includes bibliographical references (p. 95-97).
"October 1995."
"PR95-23."