ITIL practitioner support and restore (IPSR) all-in-one help desk exam guide and certification work book
Subtitle: define, implement, manage and review service support with service desk, incident management and problem management
By: Gerard Blokdijk
Publisher: Gerard Blokdijk
Published: 2008
Place of publication: [United States]
Language: eng
Number of pages: 263
ISBN-13: 9781921523113
Subjects: Management; Configuration management; Certification; Computer technical support; Management information systems; Information services industry; Information technology; Electronic data processing personnel
Other titles: ITIL practitioner, support and restore workbook; ITIL practitioner support and restore (IPSR) all-in-one
Notes: Cover title.