Managing the 21st Century Reference Department
Subtitle: Challenges and Prospects
Publisher: Haworth Information Press
Published: March 2004
Language: eng
Format: Paperback
Number of pages: 142
ISBN-13: 9780789023322
Subjects: Library, archive & information management; Management - General; Library & Information Science; Business & Economics; Reference; Business/Economics; Reference services (Libraries); Academic libraries; Library administrators; Management; Reference services
First sentence: SUMMARY. To be an effective academic head of reference in the 21st century will require many of the same characteristics and skills necessary in the 20th century.