Customer Capitalism
Publisher: Wiley
Published: December 6, 2005
Language: eng
Format: Paperback
Number of pages: 312
ISBN-13: 9781861563071
Subjects: Business strategy; Customer services; Work & labour; Consumer Behavior - General; Business & Economics; Business / Economics / Finance; Business/Economics; Customer Service; Marketing - General; Business & Economics / General
First sentence: JEFF BEZOS IS ONLY ONE OF MANY LEADERS IN A VARIETY OF industries who are confounding traditionalists by making money (and history) using a business model that is radically different from that of the past.