Managing quality
Subtitle: managerial and critical perspectives
By: Mihaela Kelemen.
Publisher: SAGE Publications
Published: 2003
Place of publication: London; Thousand Oaks
Language: eng
Number of pages: 209
Subjects: Total quality management.; Total quality management -- Great Britain.; Total quality management -- Great Britain -- Case studies.
Genres: Case studies.
Notes: Includes bibliographical references (p. [186]-199) and index.