Shut up and say something
Subtitle: business communication strategies to overcome challenges and influence listeners
By: Karen Friedman
Publisher: Praeger
Published: 2010
Place of publication: Santa Barbara, Calif
Language: eng
Number of pages: 264
ISBN-13: 9780313385858
Subjects: Communication; Business communication; Psychological aspects
Notes: Includes bibliographical references (p. [241]-249) and index.
Table of contents: title: Zip it; title: You're on; title: X-ray vision; title: What's the story?; title: Visual overload; title: Understand your audience; title: Talk to your grandmother; title: So what?; title: Reality check; title: Queasy times; title: Political lessons; title: Owning media interviews; title: No presence; title: Managing messages; title: Likeable leadership lessons; title: Keepers and key words; title: Just a meeting; title: Internationally speaking; title: Hug me; title: Gut check; title: Fire away; title: Electronic engagement; title: Doody principle; title: Communicating change; title: Big no-no's; title: Approachable attitudes.