Customer satisfaction planning
Subtitle: ensuring product quality and safety within your MRP/ERP systems
By: Thomas T. Hirata.
Publisher: Productivity Press
Published: 2009
Place of publication: New York, NY
Language: eng
ISBN-13: 9781420083811
Subjects: Production planning; Customer relations; Production control; Manufacturing industries -- Customer services; Manufacturing industries -- Quality control
Notes: Includes bibliographical references and index.