Improving software quality
Subtitle: an insider's guide to TQM
By: Lowell Jay Arthur.
Series: Wiley series in software engineering practice
Publisher: J. Wiley
Published: 1993
Place of publication: New York
Language: eng
Number of pages: 287
Subjects: Computer software -- Quality control.; Total quality management.
Description: This study focuses on the variety of new techniques used to achieve total quality management (TQM), a Japanese methodology for quality improvement. It explains how TQM directs the forces of information systems staff towards the identification of root causes of problems in the software life cycle.
Notes: Includes bibliographical references (p. 272) and index.