Electronic customer care
Subtitle: die Anbieter-Kunden-Beziehung im Informationszeitalter
By: Andreas Muther.
Edition: 2. überarbeitete Aufl.
Publisher: Springer
Published: 2000
Place of publication: Berlin; London
Language: ger
Number of pages: 151
Subjects: Customer relations -- Management.; Electronic commerce.
Notes: Includes bibliographical references (p. [135]-140) and index.