Improvisational negotiation
Subtitle: a mediator's stories of conflict about love, money, anger-- and the strategies that resolved them
By: Jeffrey Krivis ; foreword by Jim Melamed.
Publisher: Jossey-Bass
Published: 2006
Place of publication: San Francisco
Language: eng
Number of pages: 324
ISBN-13: 9780787980382
Subjects: Conflict management.; Mediation.
Table of contents: title: Independence day; title: Paintball pranks; title: Step-by-step; title: A sweet deal; title: Reading minds; title: Rock star; title: Gratitude is the attitude; title: Memories; title: Working at the car wash; title: Transforming the journey of revenge; title: A "hats-on" approach; title: Liar, liar!; title: The handicap; title: Legally blind; title: The slow drip; title: Death takes a holiday; title: If the shoe fits; title: The staggered approach; title: Time-share; title: The silent mover; title: A small deception; title: The laddered approach; title: The confidential listener; title: Dropping the bombshell; title: Worth the wait; title: Creating value; title: Too many cooks; title: Bottom-line negotiating; title: The "fishy" calculator method; title: The crossover.