The customer shouts back!
Subtitle: 10 big changes you need to make to win their lifetime loyalty
By: Ross Shafer
Publisher: Dog Ear Publishing
Published: 2005
Place of publication: Indianapolis, IN
Language: eng
Number of pages: 229
ISBN-13: 9781598580624
Subjects: Customer loyalty; Consumer satisfaction; Marketing; Management; Customer relations; Consumer Behavior; Consommateurs; Fidélité; Satisfaction; Gestion
Other titles: 10 big changes you need to make to win their lifetime loyalty; Ten big changes you need to make to win their lifetime loyalty
Notes: Subtitle on cover: 10 big changes you need to make, if you want their lifetime loyalty.