How to write complaint letters that work
By: Patricia H. Westheimer, Jim Mastro.
Contributors: Mastro, Jim.
Publisher: Scott, Foresman
Published: 1990
Place of publication: Glenview, Ill
Language: eng
Number of pages: 210
Subjects: Consumer complaints.; Letter writing.; Complaint letters.
Other titles: Complaint letters that work.
Description: xii, 210 p. : 24 cm
Notes: Includes bibliographical references (p. 157-159) and index.