Loyal customers, enthusiastic employees and corporte performance
Subtitle: understanding the linkages
By: by Eleanor Randolph Brooks.
Contributors: Conference Board of Canada.
Series: Detailed findings -- 231-98
Publisher: Conference Board of Canada
Published: 1998
Place of publication: Ottawa
Language: eng
Number of pages: 54
Subjects: Organizational behavior -- Canada.; Organizational effectiveness -- Canada.
Notes: Includes bibliographical references (p. 48-54)