Six Sigma 
Subtitle: The Mcgraw-Hill 36 Hour Course
Edition: 1 edition
Publisher: McGraw-Hill
Published: July 1, 2004
Language: eng
Format: Paperback
Number of pages: 304
ISBN-13: 9780071430081
Subjects: Business & Management; Production & quality control management; Quality Control; Quality (Management); Business & Economics; Business / Economics / Finance; Total Quality Management; Business/Economics; Management - General; Business & Economics / Quality Control; Six sigma (Quality control standard); Standards
First sentence: The most important results of Six Sigma are in four areas: financial, benefits for customers, benefits for employees, and effects of quality.