Service, service, service
Subtitle: the growing business' secret weapon : innovative and proven ideas for getting and keeping customers
By: Steven Albrecht.
Series: An Adams business advisor
Publisher: B. Adams
Published: 1994
Place of publication: Holbrook, Mass
Language: eng
Number of pages: 288
Subjects: Customer services.
Notes: Includes bibliographical references (p. 283-284) and index.