The complete idiot's guide to great customer service
By: by Ron Karr and Don Blohowiak.
Contributors: Blohowiak, Donald W.
Publisher: Alpha Books; Alpha
Published: 1997
Place of publication: New York, NY
Language: eng
Number of pages: 326
Subjects: Customer relations; Customer services
Other titles: Complete idiot's guide; Guide to great customer service; Great customer service
Notes: Includes index.