Reference and online services handbook
Subtitle: guidelines, policies, and procedures for libraries
By: edited by Bill Katz and Anne Clifford.
Contributors: Clifford, Anne.
Place of publication: New York
Number of pages: 24
Subjects: Bibliographical services -- Automation -- Handbooks, manuals, etc.; Catalogs, On-line -- Handbooks, manuals, etc.; Collection development (Libraries) -- Handbooks, manuals, etc.; On-line data processing -- Library applications -- Handbooks, manuals, etc.; Reference services (Libraries) -- United States -- Handbooks, manuals, etc.
Notes: Vol. 2: edited by Bill Katz.  Bibliography: v. 1, p. xxxvi-xxxviii.  Includes indexes.

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